Help Desk Analyst jobs at Robert Half - 20 jobs

The Operational Support Technician provides daily technical support to end-users across the organization, ensuring the reliability and security of a range of devices and systems, including computers, mobile devices, access controls, security infrastructure, and audiovisual equipment. This is a hands-on role that emphasizes both technical expertise and a strong commitment to customer service. Requirements Primary Responsibilities: + Deliver on-site technical support for desktop and mobile environments, performing hardware and software installations, upgrades, and troubleshooting. + Serve as a liaison between internal users and Tier 3 external support vendors to ensure timely resolution of escalated issues. + Regularly communicate with managers, clients, and vendors to address questions and assist with project-related tasks. + Collaborate with Infrastructure Operations, Network Engineering, and Security Operations teams to resolve network and security-related incidents. + Support and manage Windows OS devices within an Active Directory environment. + Provide expert-level support for Apple iOS devices, including iPhones and iPads. + Configure and deploy Microsoft Windows laptops and desktop PCs. + Maintain and troubleshoot CCTV, automated access control, audiovisual systems, and collaboration platforms such as Microsoft Teams. + Apply best practices in IT security, network fundamentals, and user access management. Service Management Duties: + Respond to technical service requests via ticketing system, phone, email, and onsite support. + Manage user access requests, password resets, and authentication issues. + Document incident resolutions, create knowledge base articles, and communicate status updates to stakeholders. + Escalate complex technical challenges to appropriate teams as needed. + Track and manage incidents using IT service management (ITSM) platforms, ensuring SLA compliance. + Coordinate with external vendors for warranty and repair services. + Be available for emergency support and periodic off-hours or weekend maintenance tasks. Technical Skills: + Diagnose and resolve Windows operating system issues. + Support Microsoft 365 applications as well as business-specific software. + Configure and troubleshoot VPN, wireless, and wired network connections. + Set up, image, and deploy hardware devices. + Manage printer and peripheral device configurations. Business-Specific Support: + Support specialized applications and workflows. + Assist with onboarding technical setup for new team members. + Enable and troubleshoot remote work capabilities for staff. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Kforce is immediately adding a full-time Desktop Support Engineer in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Colombus, OH. This is a professional banking setting with a high touch and executive level user community. Duties: * Desktop Support Engineer will configure, install, and test hardware components, hardware deployment replacements * Manage hardware and software service-related issues for end-users to prevent escalation, working in the ServiceNow Ticketing System * Providing cross-divisional troubleshooting by updating and maintaining tickets * Reimaging PCs, backing up and restoring user data. Installing and validating correct software versions on devices and confirm functionality * As a Desktop Support Engineer, you will utilize Wells utilities to troubleshoot end-user machine functionality * Documenting service events accurately in work orders and ticketing systems* 3-5 years of experience providing software/hardware support, server, cisco technology knowledge in a professional setting * Prior experience Assisting with administration of Virtual/Desktop/Laptop Management and infrastructure applications including VDI, patch management, encryption technologies, Anti-virus, incident/Request management * Previous experience working in ServiceNow (a plus) ticketing system or similar * Knowledge of two factor authentication * Proficiency with troubleshooting/supporting MS office suite of applications including MS Teams outlook and WinOS * Proficient in backing users' data, recovering data, and reimaging users' devices both remotely and at users' desk * Strong customer communication and service skills * Must be able to work independently in a fast-paced high profile environment

As an integral part of the IT department supporting end-user services and asset logistics, you will play a vital role in maintaining operational efficiency. The ideal candidate will demonstrate adaptability, strong organizational skills, and excellent communication abilities, which will align successfully in the organization. **Job Title: IT Helpdesk & Asset Management** **Location: Columbus, Ohio** **Pay Range: $30-$32hr** (official rate is not posted so this could change) **Duration: 12mo contract to hire** **Candidates: US Citizens or GC Holders** only please **What's the Job?** + Support both Helpdesk operations and IT Asset Management functions in a hybrid environment. + Receive, stock, tag, and organize IT hardware and peripherals, maintaining accurate inventory records. + Provide Tier 1 technical support for hardware, software, and network issues to end users. + Respond to helpdesk tickets via phone, email, and in-person, troubleshooting and resolving issues efficiently. + Assist with onboarding and offboarding tasks, including device setup and account provisioning. **What's Needed?** + 1-3 years of experience in IT support or asset management roles. + Familiarity with inventory systems and asset tagging processes. + Strong organizational skills and attention to detail. + Excellent customer service and communication skills. + Basic knowledge of Windows OS, Office 365, and common IT tools. **What's in it for me?** + Opportunity to develop versatile IT support and asset management skills. + Engagement with a collaborative and innovative team environment. + Hands-on experience with inventory systems and ticketing tools like ServiceNow or Jira. + Potential for professional growth within a supportive organization. + Competitive pay rate aligned with industry standards. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Description We are looking for a skilled Help Desk Analyst I to join our team in Westerville, Ohio. In this contract position, you will play a pivotal role in providing technical support and training to improve IT processes and user experience. This opportunity is ideal for someone who thrives in a manufacturing environment and is passionate about delivering exceptional service. Responsibilities: - Upgrade IT systems and technologies to streamline business operations while minimizing disruptions. - Develop and implement strategies to enhance service desk efficiency and future support processes. - Create and deliver training programs to educate users on IT technologies and procedures. - Offer guidance and support to the Service Management team and end users, ensuring effective utilization of IT systems. - Troubleshoot and resolve technical issues related to Active Directory and Microsoft Windows environments. - Manage and respond to service desk tickets in a timely manner. - Perform basic troubleshooting for hardware and software issues. - Ensure smooth operation of systems running on Microsoft Windows 10. - Collaborate with team members to evaluate and improve IT service delivery. - Maintain documentation of processes and solutions to support ongoing improvements. Requirements - Proficiency in Active Directory management. - Strong knowledge of Microsoft Windows 10 operating systems. - Experience in basic troubleshooting for IT systems. - Familiarity with resolving issues related to Microsoft Windows. - Ability to handle and manage service desk tickets effectively. - Excellent communication skills for delivering training and support. - Proven ability to work collaboratively in a team setting. - Prior experience in a manufacturing or similar industry is a plus. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Our client, a leader in global Data Centers is seeking a Data Center IT Technician to join their team. As a Data Center IT Technician you will be part of the Data Center Hardware Infrastructure Technical Support team supporting and maintaining the hardware infrastructure of the latest Cloud computing server technologies. The ideal candidate will have 1+ years of computer hardware experience, be process oriented, a strong work ethic, and strong attendance which will align successfully in the organization. **Job Title: Data Center IT Technician** **Location: Dublin, OH** **Pay Range: $25.04/HR on Experis W2** **What's the Job?** + For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. + The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics. + This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives. + Some work will be performed in an AWS GovCloud region. Access to the AWS GovCloud region will be restricted to individuals who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) **What's Needed?** + 1-3 years of relevant experience, experience building computers from scratch helpful + Process oriented + High level of work ethic is a must and being ethical is key + Strong attendance; able to be present + 1+ year of Computer Hardware experience. **Requirements:** + 1+ year of Computer Hardware experience. + Minimum of 1 year of hands-on experience in computer hardware, including but not limited to CPUs, RAM, motherboards, power supplies, and peripheral devices. + Demonstrated proficiency in troubleshooting and maintaining computer hardware components. + Familiarity with hardware assembly, installation, and configuration processes. + 1+ years of Computer Networking experience. + 1+ years of Linux Operating Systems experience. + Process oriented + High level of work ethic is a must and being ethical is key + Strong attendance; able to be present + All physical requirements are expected with reasonable accommodations. Candidates should be able to lift up to 50lbs and or work in elevated locations + 1+ years of Computer Networking experience. **What's in it for me?** + Opportunity to work with the latest Cloud computing server technologies + Potential to convert to permanent role with this company down the road + Medical/Dental/Vision/401K If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Our client, a leading organization in cloud computing and data center operations, is seeking a Technical Support Tech I to join their team. As a Technical Support Tech I, you will be part of the Data Center Operations Department supporting server and network infrastructure. The ideal candidate will have strong analytical skills, excellent communication, and a proactive problem-solving approach which will align successfully in the organization. **Job Title:** Computer Hardware Technician **Location:** On-Site - New Albany, OH, US **Pay Range:** $23.50/hr. **Schedule:** REQUIRED 12-hour shifts - alternating 3 Days/4 Days per week **Front-Half Days:** Sunday through Tuesday or Wednesday **What's the Job?** 1. Maintain and troubleshoot server and network hardware within a data center environment. 2. Perform root cause analysis to identify and resolve technical issues. 3. Communicate advanced technical information to individuals of varying technical knowledge. 4. Support hardware infrastructure of cloud computing server technologies. 5. Contribute to inter-team and intra-team collaboration and development. **What's Needed?** 1. 12 months of data center experience. 2. 1+ year of Computer Hardware experience. 3. 1+ years of Computer Networking experience. 4. 1+ year of Linux Operating Systems experience. 5. Technical aptitude, analytical skills, and strong situational awareness. **What's it in me?** 1. Opportunity to work with cutting-edge cloud computing server technologies. 2. Hands-on experience with servers and network hardware in a dynamic environment. 3. Collaborative and team-oriented work culture. 4. Professional development opportunities and skill growth. 5. Competitive hourly pay and structured work schedule. **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Kforce has a client in Dublin, OH that is seeking a detail-oriented, proactive, and organized IT Administrator to join their team. The successful candidate will be responsible for ensuring the smooth day-to-day operations of the IT group by managing administrative tasks, supporting staff, and maintaining a productive and professional workplace. Key Responsibilities: * Manage inventory, and place orders as needed * Assist with data entry, filing, and asset and document management * Support bookkeeping and budgeting procedures (e.g., expense tracking, invoicing) * Act as the liaison for IT support requests, coordinating hardware/software troubleshooting with tech support teams * Monitor system performance and troubleshoot issues to ensure optimal system operation * Act as the local point of contact for internal and external stakeholders, including vendors and service providers * Respond to and resolve technical support requests from staff in a timely manner * Coordinate maintenance of office equipment and arrange repairs when needed* High School diploma/GED required; Additional qualifications as an administrative assistant or office manager are a plus * Proven experience as an Office Administrator, Office Assistant, or similar administrative role * Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and office management software * Strong organizational and multitasking skills * Excellent written and verbal communication * Attention to detail and problem-solving skills * Ability to work independently and as part of a team Preferred Skills & Experience: * Experience with bookkeeping or basic accounting * Familiarity with MS Office tools * Previous experience in MS Excel and asset management will be a plus * A proactive mindset with strong problem-solving abilities Work Environment: * Office-based role with standard working hours (e.g., 8 AM - 5 PM, Monday to Friday) * May occasionally require extended hours to meet deadlines or support events

We are looking for skilled Help Desk Analysts to join our team on a long-term contract basis. In this role, you will play an integral part in supporting a nationwide infrastructure upgrade project across over 4,300 locations. This position offers an exciting opportunity to work collaboratively in a dynamic environment while ensuring the success of critical IT operations. Responsibilities: - Provide technical support and troubleshooting for pre- and post-validation of IT equipment during a large-scale switch upgrade. - Handle incoming service desk tickets, ensuring timely resolution and clear documentation of issues. - Collaborate with team members to ensure smooth progress and implementation of IT infrastructure changes. - Utilize Active Directory and Microsoft Windows 10 to address and resolve user-related concerns. - Maintain detailed records of technical issues and resolutions to enhance support efficiency. - Communicate with end-users effectively, providing guidance and support to resolve technical challenges. - Conduct quality checks on IT equipment to ensure compliance with upgrade requirements. - Work closely with team leads to prioritize tasks and meet project deadlines. - Identify potential risks or issues during the upgrade process and propose solutions. - Support a rotating schedule to ensure consistent coverage and support throughout the project timeline Requirements - Proven experience in IT Help Desk or Technical Support roles. - Familiarity with Active Directory and Microsoft Windows 10. - Strong troubleshooting skills and ability to resolve technical issues independently. - Excellent communication skills, both written and verbal. - Experience working with service desk ticketing systems. - High attention to detail and ability to maintain accurate documentation. - Prior experience in call center environments is a plus. - Ability to work collaboratively within a team and adapt to rotating schedules. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

We are looking for Help Desk Analysts to join a long-term contract position. This opportunity involves supporting an extensive infrastructure upgrade project across 4,300 locations nationwide. The role requires exceptional technical expertise, attention to detail, and strong communication skills to ensure seamless validation of IT equipment during pre- and post-upgrade phases. Responsibilities: - Provide technical support for IT equipment validation during pre- and post-upgrade stages. - Troubleshoot and resolve issues related to Active Directory and Windows 10 environments. - Manage service desk tickets efficiently, ensuring timely resolution and documentation. - Collaborate with team members to ensure consistent support across multiple locations. - Utilize call center experience to assist users with technical issues and inquiries. - Maintain accurate records of equipment validation and troubleshooting activities. - Communicate effectively with stakeholders to report progress and escalate complex issues. - Support infrastructure upgrades by ensuring equipment functionality and system compatibility. - Work in designated shifts to provide continuous support across varied schedules. - Assist team leads in coordinating efforts and optimizing workflows. Requirements - Proven experience in IT help desk or technical support roles. - Strong knowledge of Microsoft Windows 10 and Active Directory. - Ability to troubleshoot basic technical issues efficiently. - Familiarity with managing service desk tickets and documenting resolutions. - Excellent verbal and written communication skills. - Close attention to detail and ability to follow structured processes. - Experience working in call center environments is preferred. - Availability to work flexible schedules, including weekends if necessary. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

We are looking for a skilled Desktop Support Technician to join our team. In this role, you will be responsible for ensuring smooth operation and maintenance of desktop systems, hardware, and software. You will provide technical support to associates, troubleshoot issues, and ensure optimal functionality of IT systems. Responsibilities: - Provide support for desktop operating systems and applications, including O365, and specialized production labeling systems. - Install, configure, and set up new desktop and laptop computers for employees. - Respond to helpdesk inquiries and assist associates with technical issues. - Facilitate video conference setup and troubleshooting as needed. - Diagnose and resolve hardware issues related to desktops, laptops, scales, thermal printers, and handheld scanners. - Maintain detailed and accurate records of hardware inventory and software licensing agreements. - Deliver training sessions for new hires and promoted associates on network access and IT systems, as well as ongoing education for all employees. - Perform upgrades, troubleshooting, and proactive maintenance for production labeling systems. Requirements - Associate's Degree in a relevant field or equivalent experience. - At least 2 years of experience in computer and IT support roles. - Proficiency with Windows 7/10 operating systems and Office 2016 applications. - Strong troubleshooting skills, including Wi-Fi and network functionality. - Familiarity with Active Directory and general hardware support. - Experience with C# programming is a plus. - A+ certification is preferred. - Ability to provide excellent user support and manage helpdesk tasks effectively. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

We are looking for an experienced End User Migration Technician to join our team on a travelling basis. This is a long-term contract role that involves supporting hardware migration and installation tasks while ensuring smooth transitions for end-users. The ideal candidate will possess technical expertise and a proactive approach to problem-solving. Responsibilities: - Install, configure, and troubleshoot computer hardware components across various platforms. - Manage the setup and deployment of associated hardware, ensuring all systems are functioning effectively. - Perform cable installation and ensure proper connectivity for end-user devices. - Provide technical support for Dell Technologies and Apple devices, addressing user concerns promptly. - Collaborate with team members to ensure seamless hardware migrations and user transitions. - Maintain accurate documentation of installations, configurations, and troubleshooting processes. - Conduct regular inspections of hardware to ensure optimal performance and identify potential issues. - Assist in training end-users on new systems and hardware functionalities. - Respond to service requests efficiently, prioritizing tasks based on urgency. - Follow established protocols to ensure compliance with organizational standards and policies. Requirements - Proven experience with computer hardware installation, configuration, and troubleshooting. - Familiarity with associated hardware and its integration into existing systems. - Hands-on experience with cable installation and connectivity solutions. - Proficiency in supporting Dell Technologies hardware and Apple devices. - Strong problem-solving skills and the ability to work independently. - Excellent communication skills for interacting with end-users and team members. - Attention to detail and the ability to maintain accurate documentation. - Knowledge of best practices for hardware migration and user support. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Description We are looking for a skilled and proactive Desktop Support Analyst to join our team on a long-term contract basis. This role, based in Vandalia, Ohio, involves providing comprehensive support for desktop and mobile devices, ensuring smooth operations for both office and production environments. You will play a key role in troubleshooting, maintaining systems, and assisting users with technical issues. Responsibilities: - Monitor and review daily system backups for local site servers and network equipment, documenting findings appropriately. - Collaborate with network administrators to address connectivity issues, server concerns, and maintain accurate Active Directory entries. - Provide first-level support for non-standard applications and resolve hardware or software issues affecting desktop and mobile devices. - Manage incident and service tickets efficiently, ensuring timely resolutions. - Update and maintain configuration items in the computer management database. - Offer technical support for production and office peripherals, addressing any operational issues. - Assist users through escalated triage from the Service Desk, walk-up tech bar, and direct walk-ins. - Adhere to established code of conduct and company standards. - Travel occasionally (up to 10%) to support technical needs across locations. Requirements - Technical School Diploma, Associate's Degree in IT Administration or Technology, or equivalent experience; Bachelor's Degree preferred. - 1-3 years of hands-on experience in desktop support or related roles. - Proficiency in PC desktop workstation management and troubleshooting. - Strong knowledge of Active Directory and desktop hardware. - Familiarity with Windows 10 and desktop imaging processes. - Basic understanding of network administration and connectivity troubleshooting. - Technical certifications are highly desirable. - Ability to work 100% onsite and support approximately 300 users effectively. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

You Belong Here The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Where We Need You Protiviti's Americas Delivery Center is seeking an Analyst to join our technology competency. Embracing Protiviti's vision of “Bringing Confidence to a Dynamic World,” the Americas Delivery Center (ADC) provides cost-effective, tech-enabled, and standardized services at scale, to drive efficiency into our service delivery processes in support of our global clients. What You Can Expect As part of Protiviti's ADC team, our delivery center staff will collaborate and accomplish tasks for the project assigned to them in support of Protiviti's Solution offerings - Technology, Risk and Compliance, Internal Audit & Financial Advisory, and Business Performance Improvement. The site capabilities may include research, development, maintenance, testing, validation, reporting, and other activities based on client needs. As an Analyst, you'll be provided excellent training and meaningful mentorship. You will learn business processes, technical skills, project requirements and industry knowledge. Through interaction with project teams and ADC personnel, you'll develop professional relationships that contribute to exceptional operational delivery and results. What Will Help You Be Successful You enjoy contributing to operational excellence, working collaboratively with various teams and projects, and ensuring high satisfaction for our clients and stakeholder teams. You are motivated to learn and are interested in all things related to technology, including the latest trends and developments such as: Learning in-demand skills for configuration and application support (Microsoft Power BI, SQL, Python, AWS, Salesforce, Snowflake, etc.) Assisting in data acquisition, migrations, visualizations, and interpretation. Assist project end team in gathering technical and business requirements for task-oriented delivery. You enjoy collaborating with teammates from diverse backgrounds to create exceptional outcomes. You are highly organized and able to learn project management concepts. You value serving on a team and promoting a positive culture that fosters open communication among all members. You have the ability to be innovative and come up with solutions for problems. You are adaptable and enjoy working on a variety of projects and tasks. Do Your Talents Include the Following? Ability to work collaboratively with many cross functional teams and stakeholders. Ability to absorb new knowledge and information to develop new skills. Flexibility to adapt to changing roles and requests. Ability to articulate key findings and results both written and verbally. Being coachable and receptive to feedback. Being detail oriented and organized. Your Educational and Professional Qualifications High School Diploma/GED with related work experience or a bachelor's degree from accredited university in relevant academic area. Proficiency in Microsoft Office suite applications with specific emphasis on Teams, Outlook, Excel, Word, and PowerPoint. Our Hybrid Workplace Protiviti employees work in a hybrid environment which means you will be required to work from the Americas Delivery Center in our Blue Ash, OH location and/or from a remote location such as your residence. Dependent on the engagement or project parameters, you may be required to work onsite at the ADC up to 100% of the time. Generally, it is expected that you will be available to be physically present at the required work location and that you will have access to reliable transportation. Protiviti is not registered to hire or employ personnel in the following states - West Virginia, Alaska Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job. $40,000.00 - $59,000.00 Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job. Eligible for an annual discretionary bonus Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year. Learn more about the variety of rewards we offer at Protiviti at *************************************************************************************** Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time. Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Protiviti's employment process, any offer of employment is contingent upon successful completion of a background check. Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to ************************** or call ************** for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Protiviti is not registered to hire or employ personnel in the following states - West Virginia, Alaska. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. JOB LOCATION OH PRO AMERICAS DELIVERY CENTER

Our client, a leading organization in the technology and infrastructure sector, is seeking a Data Center DCO Technician to join their team. As a Data Center DCO Technician, you will be part of the technical support department supporting the IT infrastructure team. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization. **Job Title:** Data Center DCO Technician **Location:** New Albany, OH **Pay Range:** $23.50 per hour Schedule: Day shift, 12-hour days, 6am-6pm, Wed/Thu-Sat **What's the Job?** + Maintain and support hardware infrastructure of cloud computing server technologies. + Diagnose and troubleshoot hardware issues, performing break-fix repairs on faulty components. + Prepare, stage, set up, and execute startups and shutdowns of IT equipment following safety protocols. + Conduct quality checks post-installation to ensure proper grounding, labeling, and cabling. + Decommission hardware for system refreshes, including memory upgrades and OS rebuilds. **What's Needed?** + Experience as a Data Center Technician with hardware break-fix responsibilities. + Previous roles involving computer repair or technical support, such as Geek Squad or similar. + High school diploma, GED, or equivalent. + Basic knowledge of computer hardware, servers, and components. + Must be a U.S. citizen and able to work on-site in New Albany, OH. **What's in it for me?** + Opportunity to work in a dynamic and fast-paced environment. + Gain hands-on experience with advanced IT equipment and technology. + Collaborate with a diverse team of professionals. + Enhance your technical skills and career growth potential. + Participate in a supportive and inclusive workplace culture. **Upon completion of waiting period, consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality, and Disability, and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent._ ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

We are looking for a skilled End User Support Specialist to join our team in Walton Hills, Ohio. In this role, you will provide end-user technical support, troubleshoot issues with hardware, software, and networks, and ensure seamless operations for our employees. This Contract to permanent position offers the opportunity to work in a dynamic environment while utilizing your expertise in Office 365 administration and Microsoft technologies. Responsibilities: - Provide technical support for Office 365 applications, including troubleshooting issues with Outlook, Teams, SharePoint, and OneDrive. - Manage user accounts, password resets, and access permissions using the Microsoft 365 Admin Center. - Diagnose and repair hardware problems for desktops, laptops, printers, and other peripheral devices. - Assist in resolving Windows operating system errors and basic networking connectivity issues. - Maintain detailed records of incidents and resolutions in the ticketing system for future reference. - Educate employees on effective use of Office 365 tools and security best practices. - Collaborate with the IT team to address complex technical challenges and ensure prompt solutions. - Perform desktop imaging and configuration to prepare workstations for deployment. - Support Active Directory operations, including user account management and directory updates. - Stay updated on the latest Microsoft technologies and assist in implementing system improvements. Requirements - Minimum of 1-3 years of experience in IT support or helpdesk roles. - Proficiency in Microsoft Office 365 suite and administration. - Familiarity with Windows 10 operating system and Active Directory. - Solid understanding of desktop hardware and imaging processes. - Knowledge of basic networking concepts and troubleshooting. - Strong problem-solving abilities and excellent communication skills. - Ability to work independently and prioritize tasks effectively. - Commitment to delivering high-quality technical support and customer service. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

**We get it: job searching takes time and attention.** At Kelly , we're here to make it a whole lot easier for you. We're seeking an installation/build specialist to work at a premier client in Lancaster, OH 43130. This opportunity could be the one you've been looking for. **Pay Rate:** $21 per hour + shift differential for certain shifts. **Multiple Shifts:** + A shift (M-F 6a-230p) + B shift (M-F 2p-1030p) + D shift (Th-Sun 6a-430p) + E shift (Th-Sun 6p-430a) **Why you should apply to be an installation/build specialist:** + Competitive pay rate with additional shift differential for specific shifts + Opportunity to work in a safe, clean, and organized environment + Engage in a dynamic role that involves cross-training in multiple departments within the datacenter + Gain experience in a cutting-edge industry with exposure to various electronic components and server installations **What's a typical day as a Installation/Build Specialist? You'll be:** + Responsible for the assembly and installation of servers and various electronic components using a variety of hand tools, power tools and measuring devices + Loading and unloading inbound and outbound freight to and from vehicles and containers + Performing quality checks on freight, ensuring accurate part numbers, quantities, and pristine condition + Executing daily inventory cycle counts and replenishment orders for critical spare parts on site + Processing returns shipments using multiple warehouse management systems + Placing server racks on the datacenter floor utilizing laser measuring devices with 100% accuracy + Populating electronic components and installing cabling into server racks by following provided diagrams + Operating material handling equipment such as straddle stackers, rack movers, and electric pallet jacks + Performing cleanup activities to ensure safety, cleanliness, and adherence to standards **This job might be an outstanding fit if you:** + Have a background in construction, building, installation, and large unit assembly + Have the ability to push, pull, and lift frequently throughout the workday + Possess good interpersonal and customer service skills, and have the ability to forge positive working relationships with customers and stakeholders on site + Are punctual, reliable, and have a keen attention to detail with a focus on quality + Are flexible and willing to cross-train in multiple departments within the datacenter **What happens next:** Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be an installation/build specialist today! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (********************************************************************* for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

**Job Title:** Analytical Chemist Associate **Job Type:** Full-Time | First Shift (Mon-Fri) **Pay:** $20.00 per hour (with Bachelor's degree) **About the Role:** Our Client is seeking a detail-oriented **Analytical Chemist Associate** to join our dynamic laboratory team. In this role, you will perform physical, chemical, and bioanalytical characterization of finished products and raw materials. Your work will directly support experimental objectives and influence key business decisions. **Key Responsibilities:** + Conduct sample analysis using techniques such as pH, viscosity, particle size, chromatography, and gravimetric analysis + Operate laboratory instruments including pH meters, pipettes, and spectrophotometers + Prepare and document samples with precision and accuracy + Maintain detailed and compliant laboratory notebooks + Review analytical reports and ensure quality system compliance + Interpret data and prepare findings to support business recommendations **Qualifications:** + Bachelor's Degree in Chemistry or a related scientific field (required) + Experience in academic or industrial laboratory settings + Strong documentation skills and attention to detail + Proficiency in basic lab equipment and analytical techniques + Excellent math skills and ability to work in a fast-paced environment **Why Join Us?** + Competitive hourly wage + Consistent first-shift schedule (Monday-Friday) + Opportunity to work in a collaborative and innovative lab environment + Make a direct impact on product development and quality **Apply today to be part of a team that values precision, innovation, and scientific excellence.** ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

You Belong Here The Protiviti Career provides opportunity to learn, inspire, and advance within a collaborative and inclusive culture . We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver . At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Where We Need You Protiviti 's Americas Delivery Center is seeking an Analyst to join our technology competency . Embracing Protiviti's vision of "Bringing Confidence to a Dynamic World," the Americas Delivery Center (ADC) provides cost-effective, tech-enabled, and standardized services at scale, to drive efficiency into our service delivery processes in support of our global clients. What You Can Expect As part of Protiviti 's ADC team, our delivery center staff will collaborate and accomplish tasks for the project assigned to them in support of Protiviti's Solution offerings - Technology, Risk and Compliance, Internal Audit & Financial Advisory, and Business Performance Improvement. The site capabilities may include research, development, maintenance, testing, validation, reporting, and other activities based on client needs. As an Analyst, you'll be provided excellent training and meaningful mentorship. You will learn business processes, technical skills, project requirements and industry knowledge. Through interaction with project teams and ADC personnel, you'll develop professional relationships that contribute to exceptional operational delivery and results. What Will Help You Be Successful + You enjoy contributing to operational excellence, working collaboratively with various teams and projects, and ensuring high satisfaction for our clients and stakeholder teams. + You are motivated to learn and are interested in all things related to technology, including the latest trends and developments such as: + Learning in-demand skills for configuration and application support (Microsoft Power BI, SQL, Python, AWS , Salesforce, Snowflake, etc.) + Assisting in data acquisition, migrations , visualizations , and interpretation. + Assist project end team in gathering technical and business requirements for task-oriented delivery. + You enjoy collaborating with teammates from diverse backgrounds to create exceptional outcomes. + You are highly organized and able to learn project management concepts. + You value serving on a team and promoting a positive culture that fosters open communication among all members. + You have the ability to be innovative and come up with solutions for problems. + You are adaptable and enjoy working on a variety of projects and tasks. Do Your Talents Include the Following? + Ability to work collaboratively with many cross functional teams and stakeholders. + Ability to absorb new knowledge and information to develop new skills. + Flexibility to adapt to changing roles and request s. + Ability to articulate key findings and results both written and verbally. + Being coachable and receptive to feedback. + Being detail oriented and organized. Your Educational and Professional Qualifications + High School Diploma/GED with related work experience or a bachelor's degree from accredited university in relevant academic area. + Proficiency in Microsoft Office suite applications with specific emphasis on Teams, Outlook, Excel, Word, and PowerPoint. Our Hybrid Workplace Protiviti employees work in a hybrid environment which means you will be required to work from the Americas Delivery Center in our Blue Ash, OH location and/or from a remote location such as your residence. Dependent on the engagement or project parameters, you may be required to work onsite at the ADC up to 100% of the time. Generally, it is expected that you will be available to be physically present at the required work location and that you will have access to reliable transportation. Protiviti is not registered to hire or employ personnel in the following states - West Virginia, Alaska Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job. $40,000.00 - $59,000.00 Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job. Eligible for an annual discretionary bonus Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year. Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2025-01/2025\_u.s.\_benefit\_highlights.pdf . Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time. Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Protiviti's employment process, any offer of employment is contingent upon successful completion of a background check. Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: + The specific accommodation requested to complete the employment application. + The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Protiviti is not registered to hire or employ personnel in the following states - West Virginia, Alaska. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. JOB LOCATION OH PRO AMERICAS DELIVERY CENTER Protiviti (www.protiviti.com (https://www.protiviti.com/us-en) ) is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and our independent and locally owned Member Firms provide clients with consulting and managed solutions in finance, technology, operations, data, analytics, digital, legal, HR, governance, risk and internal audit through our network of more than 85 offices in over 25 countries. Named to the 2025 Fortune 100 Best Companies to Work For (https://www.greatplacetowork.com/certified-company/1271638) list, Protiviti has served more than 80 percent of Fortune 100 and nearly 80 percent of Fortune 500 companies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI (https://www.roberthalf.com/us/en) ). Founded in 1948, Robert Half is a member of the S&P 500 index. Click HERE (https://learnmore.protiviti.com/joinourtalentcommunity) to receive insights to life at Protiviti and be among the first to hear about new career opportunities that align with your areas of interest.

We are looking for an experienced ERP Technical Support Engineer to join our team in Greater Cleveland, Ohio. In this role, you will oversee the technical aspects of the Infor CloudSuite Industrial system, ensuring seamless functionality across multiple sites. You will collaborate with cross-functional teams to design, implement, and maintain solutions that support business objectives while delivering exceptional technical support. Responsibilities: - Develop and implement technical solutions within the Infor CloudSuite Industrial system to meet business goals. - Analyze business requirements to design systems that align with functional, performance, and security needs. - Configure and customize ERP systems, ensuring solutions are thoroughly tested and meet specifications. - Provide Tier 3 ERP support, troubleshooting complex issues and ensuring optimal system performance. - Create and maintain system documentation, user guides, and deliver training as needed. - Perform regular system updates, patching, and ensure data quality and integrity. - Collaborate with teams to enhance system processes and implement continuous improvement opportunities. - Automate workflows using scripting and other tools to optimize operations. - Conduct system monitoring, alerting, and disaster recovery planning to ensure business continuity. - Travel to various sites as needed to support ERP implementation and maintenance. Requirements - Minimum of 5 years of experience working with Infor CloudSuite Industrial and related technologies. - Proficiency in ERP system administration, including enhancements, customizations, and implementations. - Expertise in Mongoose development, API integrations, forms development, and workflows. - Strong knowledge of reporting tools, data views, data lakes, and data warehouse structures. - Familiarity with Microsoft technologies such as .NET and SQL Server. - Experience in web development using JavaScript, jQuery, and web services. - Solid understanding of business processes including finance, purchasing, and manufacturing. - Proven ability to deliver solutions following industry standards for analysis, design, testing, and deployment. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .