Training Analyst
Job trainer job at Robert Half
We are seeking a Training Analyst I to support the design, development, and delivery of comprehensive training programs for SAP implementations impacting back-office operations. This role plays a vital part in ensuring employees are prepared to adopt new systems and processes by developing training content, documenting workflows, and facilitating engaging learning experiences. The ideal candidate brings strong instructional design capability, experience in customer service environments, and the ability to collaborate closely with SMEs and cross-functional teams.
This is an onsite position with occasional travel within the service area.
Key Responsibilities
Training Design & Development
Support the creation, development, and delivery of training materials for SAP-related changes impacting back-office users.
Collaborate with Subject Matter Experts (SMEs) to ensure content accuracy, completeness, and alignment with operational requirements.
Develop a variety of training modalities including eLearning modules, videos, simulations, job aids, and instructor-led content.
Facilitate virtual or in-person instructor-led training sessions for end users affected by SAP implementations.
Develop and maintain process documentation, workflows, and system procedures to support sustainability and ongoing reference.
Collaboration & Stakeholder Engagement
Partner with SMEs, business stakeholders, and internal training team members to gather requirements and validate training strategies.
Ensure consistency, quality, and alignment across all training deliverables.
Participate in meetings and provide coaching or support to junior analysts as needed.
Work frequently with Information Management teams to support training readiness and system adoption.
Typical Qualifications
Bachelor's degree in Education, Instructional Design, Training & Development, or a related field preferred.
3-5 years of experience in a customer service environment preferred.
Prior experience designing and developing training in a technical, corporate, or utility setting.
SAP experience strongly preferred.
Proficiency with eLearning authoring tools (e.g., Articulate, Rise, Canva).
Strong written and verbal communication skills.
Ability to assess training needs and evaluate effectiveness.
Familiarity with adult learning principles and multiple training modalities.
Knowledge of change management practices.
Ability to work onsite and travel occasionally within the service area.
Technology Trainer
Atlanta, GA jobs
The Technology Trainer delivers end-user training on all Firm-standard software and hardware for both newly hired employees and existing lawyers and staff, with a focus on professional development of legal staff; Plans for and delivers one-on-one technical training and performance coaching; Provides recommendations for the design and configuration of Firm applications with an emphasis on user experience.
Candidates with law firm experience are highly preferred.
Training and Development
Plan and deliver in person, remote, and one-on-one training to all attorneys and staff
Coordinate follow-up training sessions
Provide ongoing floor support as needed by end users
Conduct new hire training and orientation
Conduct regular workshops and training classes on technical applications and processes, along with providing professional development for legal staff
Promote best practices and coach on how to utilize technology and related standards
Coordinate with Human Resources about staff technical capabilities and develop learning action plans to address any issues
Curriculum Development
Collaborate on the design, development, and review of curriculum and training documentation for applications and software upgrades
Assist the Training Manager with the planning and development of specialized training
Create training videos for eLearning. Knowledge of TechSmith Camtasia is a plus.
Other Duties
Assist with maintenance of class schedules, attendance, and feedback in the Firm learning management system.
Respond to special requests and coordinate response to need
Recommend areas for improvement to achieve and deliver higher quality service to our end-users.
Other duties as assigned.
Job Requirements:
Bachelor's degree, or equivalent experience, preferred
Previous law firm experience is highly preferred
Experience developing e-learning is a plus
Proficient with Microsoft Office and Adobe products, most importantly Word, Excel, PowerPoint, and Acrobat
Experience with legal applications such as NetDocuments, Litera and Intapp is a plus
Possess advanced skills in the usage of the Microsoft Windows 11 operating system
Excellent oral and written communication skills
Accuracy, attention to detail, and good organizational skills
Ability to work under pressure in a fast-paced environment
Strong time-management skills and ability to multi-task
Strong client service focus and ability to work effectively in a team environment
Self-motivation and ability to work with minimal supervision
Ability to exercise confidentiality and discretion
The use of good judgment and good interpersonal communication skills
Well-developed analytical and problem-solving skills
Work harmoniously and effectively with others as part of a team
A self-starter who demonstrates ownership and commitment to the job
Display a sense of urgency, flexibility and the ability to work independently as well as in a team environment.
Must be flexible to work over 40 hours per week, travel on occasion, accept tasks outside of normal job duties and, and be open to assume new responsibilities if the needs of the department change.
Various physical activity may be required
Why Join Bradley?
We offer more than just a job - we provide a place to build your career. Bradley offers:
Competitive salaries, commensurate with experience.
Comprehensive benefits including medical, dental, vision, life, disability, and retirement.
Professional development support, including CLE tracking and training programs.
A collaborative, inclusive, and supportive culture.
Bradley is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation and gender identity or expression), marital status, age, physical or mental disability, veteran status, genetic information, or any legally protected status.
In-Person and Virtual Training Specialist/Instructor - Onsite (1 day a week remote)
Warwick, RI jobs
GP Strategies Corporation has an immediate need for an In-Person/Virtual Trainer to deliver new hire on-boarding for our client's Long-Term Care (LTC) and WebTech service centers. The Trainer will not need to create the content as it's already been created. This is a full-time, benefited position onsite at our client's office in Warwick, RI. For this role, the person will be delivering onsite training in person four days a week and training virtually one day per week. The Trainer may need to travel, on occasion, to deliver training to other locations.
Role Purpose:
Delivers classroom-based and virtual training solutions (ILT and VILT)
Facilitates learning via classroom instruction and webinars; incorporates a variety of presentation methods and applications to accommodate adult learning styles
Facilitates training of new hires using functional, specific and various programmatic materials (Learner Guides, Facilitator guides, etc.)
Partners with Learning and Development Managers, departments and the business to deliver and meet training departmental objectives
Provides instruction through delivery of training programs that consistently exceed customer expectations as indicated in trainer/program evaluations
Responsible for the delivery and facilitation of training programs
Requirements:
Experience delivering training in a classroom-based and virtual environment
Demonstrated ability to troubleshoot students' issues within a classroom-based or virtual environment; experience with various platforms such as MS Teams preferred.
Strong communication, facilitation and presentation skills
Knowledge of principles, techniques and methods of adult learning
Proficient in MS Office Suite (Word, Excel, PPT, Outlook)
Knowledge of learning theory and effective teaching methods
Preferred Skills:
Working knowledge of learning management systems/learning content management systems
Prior service experience in insurance (dental, disability, long-term care, health, etc.) or financial industry
Previous learning & development facilitation experience within a call center environment
About Us
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.
From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at *********************
With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.
GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.
#LI-AB1
Epic Trainer
Lansing, MI jobs
APR Consulting, Inc. has been engaged to identify an Epic Credentialed Trainer - 3115632
Epic Credentialed Trainer
Pay Rate: $50-$56/hour
Duration: 6 months
Schedule: 5x8-Hour (08:00 - 17:00)
Need to be on-site for training, but can be remote for planning work
EDUCATION REQUIREMENTS
High School Diploma with minimum 5 years training experience Or
Associates degree in computer science, It or related field and a minimum of 3 years training experience Or
Bachelor's degree in computer science, IT or related field and a minimum of 1 year of training experience.
EXPERIENCE REQUIREMENTS
Experienced trainer for Epic Prelude, Grand Central epic modules, and Cadence training
Proficiency in IT training or instructional design, with project management experience.
LICENSING AND CERTIFICATIONS
Prefer a certified trainer
SKILLS
Advanced knowledge of instructional design, e-learning development, and training management.
Strong leadership and mentorship abilities.
Proficiency in handling complex training projects and optimizing training workflows.
DUTIES AND RESPONSIBILITIES
Lead training projects, including large-scale implementations and system upgrades.
Mentor entry-level and intermediate trainers, promoting best practices in instructional design.
Develop advanced e-learning materials and blended learning modules to enhance training efficiency.
Provide high-level support during go-lives, troubleshooting complex issues as needed.
Document and maintain training workflows, best practices, and standard operating procedures.
Partner with peers to design training environment patient scenarios for hands-on learning during training
This particular client is requiring that all new hires show proof of vaccination. However, accommodations may be made for those with disabilities or religious reasons who cannot obtain a vaccine.
Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Don't miss out on this amazing opportunity! If you feel your experience is a match for this position please apply today and join our team. We look forward to working with you!
Packaging Development Specialist - Integrated Project Solutions (28754)
Golden Valley, MN jobs
Title: Packaging Development Specialist - Integrated Project Solutions
Job Type: Contract-to-Hire
Compensation: $40.00 per hour
Industry: Food & Beverage Manufacturing
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About the Role
We are seeking a Packaging Development Specialist to join our client's Integrated Project Solutions team. This is a full-time, hybrid, temp-to-hire contractor position based in Golden Valley, MN. The ideal candidate will have experience in CPG packaging development and packaging specifications management.
Candidates must reside within daily commuting distance of Golden Valley, MN.
Technology will be provided by the individual or their agency.
This role is intended to convert to a permanent position within 6-12 months for strong performers.
Job Description
As a Packaging Development Specialist, you will support the Central Pack team, primarily working on projects for the snacks category. This includes managing packaging for well-known consumer brands and driving efficiency and innovation in packaging processes.
You will collaborate with cross-functional teams-Marketing, Suppliers, Food Safety & Quality, and R&D-to launch new products and packaging solutions. The Central Pack team partners with all North American business units to accelerate packaging projects and deliver impactful results.
Key Responsibilities:
Execute packaging projects such as line extensions, cost savings, and Canadian adaptations.
Develop, maintain, and validate accurate packaging specifications to ensure feasibility and compliance.
Manage project data and documentation using internal systems (training provided).
Build and leverage internal and external networks to support project execution.
Adapt to changing priorities and proactively resolve potential roadblocks.
Influence and drive results across multiple functions without formal authority.
Qualifications
Required Qualifications:
High School Diploma with 5+ years of related experience OR Associate Degree with 3+ years of experience in packaging development or product launches.
Packaging expertise (including CPG packaging development).
Ability to develop, review, and manage product and packaging specifications.
Strong organizational, communication, and collaboration skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Knowledge of packaging specifications and systems.
Highly motivated self-starter with attention to detail and commitment to quality.
Preferred Qualifications:
5-7 years of experience in packaging material coordination for product launches.
Experience across multiple businesses or platforms.
Food packaging experience.
Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family's needs. For details, please review the DAHL Benefits Summary: ***********************************************
Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
Technical Trainer
Irving, TX jobs
Job Title: Technical Trainer II
Duration: 3 month contract
Education Required: Bachelors Degree
Job Description & Responsibilities :
The Learning Technical Trainer II is responsible for planning, developing and conducting standardized Business systems training programs to meet the organizations Business system requirements, new business objectives and regulatory guidelines.
Trains and serves as a resource for super users, end users for enterprise systems (i.e ERP - Infor, Kronos, Concur, Office 365) as well as other designated application(s) while maintaining training curriculum and delivering ongoing Business system education.
They will be responsible for building, maintaining and testing of the training environment.
The Trainer will assist with the development of training content and training classes related to Business applications and technology. In addition, this role will assist with learning delivery process improvement and the communication of project status updates, system design abilities and other related information to the various departments within the organization.
The Trainer will deliver informal and formal learning solutions.
Skills & Qualifications :
Must have Bachelors Degree
Must have 5+ years experience with Technical Training of enterprise systems (i.e ERP - Infor, Kronos, Concur, Office 365)
Healthcare Industry experienced preferred
Must be willing to travel to Travel to Santa Fe, NM
Field Training Consultant
Glen Rock, NJ jobs
For nearly two centuries, FM clients have relied on our unmatched expertise in crafting engineering-driven risk management solutions. FM is the world's largest commercial property insurance and risk management organization specializing in large properties! More than one in three Fortune 1,000 companies, as well as leading international corporations, benefit from FM's superior financial strength, risk management skills and extensive expertise in loss prevention engineering and research.
This position is primarily responsible for conducting in-service jurisdictional inspections of boilers and pressure vessels located mainly in Northeastern Pennsylvania and Southeast NY State.
The Boiler Inspector (Jurisdictional Consultant) learns and develops the skills required to manage, inspect, evaluate, and consult with Clients. These inspections are conducted within the requirements of the ASME Boiler and Pressure Vessel Code, the Rules of the National Board of Boiler and Pressure Vessel Inspectors, The National Board Inspection Code, jurisdictional laws and regulations, and FM programs, procedures, and instructions. The inspector will be supervised by the Operations Chief Inspector.
Based on experience candidates will be considered for a Jurisdictional Consultant I or II
Education : Depending on an individual's experience and other factors, the inspector will have a BS in Engineering, an associate degree from a 2-year technical school, or a high school diploma (or equivalent).
Desired : An individual that already has National Board and state certifications, be qualified to review repairs in accordance with the NBIC and FMIC requirements!
Required : The position requires the individual to meet National Board In-Service commission qualification requirements Rules for Commissioned Inspectors (RCI-1 NB-263). Acquire a passing score on the National Board Exam and meet State requirements. The individual must acquire a National Board Commission and certification from at least one jurisdiction within 12 months of entering this position.
Experience: The crucial experience for this position is that required by the current National Board Rules for Commissioned Inspectors to acquire the initial National Board Inservice Commission (IS). Experience in boiler and pressure vessel construction, operation, and inspection, mechanical and electrical equipment, understanding of management systems and good understanding of nondestructive methods and results are vital.
Skills/Knowledge: Strong overall technical knowledge in the boiler and pressure vessel construction and inspection industry, good communication and listening skills, efficient time management and organization, problem solving skills, basic computer application skills, ability to work independently as well as part of a team.
Our Boiler Inspectors are offered a wide range of benefits including career long learning opportunities, tuition reimbursement, company car, 401 (k), pension, flexible schedules, ability to work from home, rich health and well-being programs, generous time off allowances, volunteer days and so much more!
Psychedelic Facilitator
Lauderhill, FL jobs
JOB SUMMARY Segal Trials is one of the first and very few private research site in the US that have been selected to conduct clinical research studies with psychedelics for mental illnesses and other disorders. The Center of Psychedelic and Cannabis Research at Segal Trials is honored to be the gold standard private research site in the US. An integral role in the clinical trial involving a psychedelic is that of a facilitator. Lead facilitator for Segal Trials, will be a licensed mental health professional. This individual will ideally have greater then 3 years of experience in providing support during psychedelic dosing sessions. Lead facilitators will provide a safe, judgment-free environment with supportive conversation, empathetic resilience, and flexible direction.
The Lead Facilitator is responsible for the oversight and execution of psychedelic & cannabis research clinical trials testing new treatments on the behalf of the sponsor/pharmaceutical companies. This individual promotes Good Clinical Practices (GCP) in the conduct of Clinical Investigations by ensuring the integrity of data generated at the site and directing the conduct of the clinical investigation as to the guidelines issued by State and Federal Authorities and the Sponsor. The Lead Facilitator works collaboratively with the study team and regulatory personnel to ensure welfare of study participant and oversees execution of the study protocol, delegates study related duties to site staff, as appropriate, and ensures site compliance with study protocols, study specific laboratory procedures, and standards of Good Clinical Practice.
DUTIES & ESSENTIAL JOB FUNCTIONS
· Adhere to the established SOPs and WIs when performing delegated tasks.
· Expectation of weekly meetings with Site Supervisor and Rater, co-facilitator and study coordinator.
· Facilitate preparatory, dosing and post dosing sessions as required by the protocol.
· Respond to Subjects concerns/calls in a timely manner.
· Contribute to the growth of the Facilitator program for the center including Interviewing and hiring facilitators.
· Provide Training and ongoing assessment of new facilitators.
· Conduct mock sessions for clinical trial preparation and training.
· Expectation of weekly meetings with Site Supervisor and Rater Manager.
· Help set up the Center's dosing rooms as needed
· Coordinate Center's staffing schedules, including coordination of facilitator schedules to optimize study visits.
· Coordinate subject calendars to ensure proper staffing is in place.
· Performs evaluations of facilitator staff and recommends next steps.
· Interface with research team to ensure adequate staffing for the Center.
· Work Closely with Study Coordinators and Facilitators to ensure timely and complete documentation of facilitator research data in the source as per study requirements as per GDP/GCP.
· Actively participate in meetings with Sponsors as needed.
· Responsible for all timely completion of required trainings and full understanding of Dosing Session Manual
· Responsible for capturing and escalating any adverse events (as determined by particular protocol) to the Medical Team
· Work closely with BD team to obtain and retain new business.
· Provide expertise as a Lead facilitator to assist centers' development.
· Collaborates with BD and Regulatory to ensure accurate and timely completion of Psychedelic Tracker.
· Work closely with Marketing team for the promotion of our Center and coordination with public relations firm.
· Participate in local and national press events for the Center.
· Interface with recruitment team to ensure we have a steady stream of subjects.
· Attend Pre-Study Site Visits and Site Initiation Visits as necessary.
· Attend Study specific meetings as necessary.
· Review and follow study specific facilitator manuals.
· Attend conferences nationally and locally to highlight the centers capabilities.
· Responsible for maintaining up-to-date curriculum vitae.
· Provide Sponsor and IRB with documentation of credentials as required.
· Maintain all required licenses to practice and execute the job as PI.
· Demonstrate the proper education, training, and experience to conduct the clinical investigation.
· Disclose conflicts of interest as described in the regulations.
· Follow a set schedule as assigned by the Medical Director and abide by scheduled times. Any changes must be reviewed and approved by the Medical Director.
· Enter all PTO and Vacation time into the ADP timekeeping system in accordance with company policy. Requests will be reviewed and approved by the Medical Director. Any approved Vacation/PTO requests will be reflected on the medical staff schedule.
Work Schedule
Schedule will be protocol dependent and decided with 48-hour advance notice in coordination with Lead coordinator. The schedule breakdown is as follows:
· On-site dosing: 8-12 hrs. depending on protocol
· Prep Session and Integration Session: 1-3 hrs. This can be done remotely or on site, depending on protocol requirements.
· Training requirements: 4-8hrs
Skills/Qualifications:
· Ability to read, write, and interpret the English language. · Experienced in exploring and understanding altered states of consciousness, and highly experienced in the preparation and integration process.
· Acceptable credentials for the Lead Facilitator are as follows:
o Clinical or counseling psychologist (PhD or PsyD)
o Psychiatrist or another physician (MD or DO)
o Master of social work (MSW)
o Masters license clinical professional counselor (LCPC)
o Psychiatric Nurse Practitioner (NP)
Education and Experience:
· 1-3 years' experience conducting psychiatric clinical research trials as either a PI or Sub-investigator, or other relevant experience.
Training and Development Specialist
Atlanta, GA jobs
Benefits: Medical, Dental, and Vision coverage
Duration: Long term contract (12 months with possible renewal)
In-office requirements: 2-3 days per week
Corestaff is the official MSP resourcing partner for Porsche Cars North America for contractor positions operating and managing their nationwide contingent workforce program. The candidate selected for this role will be an employee of Corestaff with a placement at Porsche Cars North America in Atlanta, GA.
Position Overview
The Talent Development Contractor plays a pivotal role in administration and onboarding support, assessing development needs, developing curriculum design, learning content, reporting and facilitation across North America. This role is responsible for executing high-impact training programs that align with organizational goals, foster a culture of continuous learning and excellence, and ensure consistency and alignment with brand standards throughout new hire learning journeys.
Key Responsibilities:
Talent Development Programs
Partner with the Talent Development and Learning Manager to create, develop and deliver leadership development, targeted development, learning, functional training, and compliance initiatives.
Create on demand learning paths and highlight soft skills programs that align with competencies, and compliment specific business goals.
Track participant engagement, attendance, and develop plans for actionable feedback.
Onboarding & New Hire Experience
Gather and process prework and logistics for onboarding programs.
Collaborate with HR and hiring managers to continue evolving onboarding content.
Complete badging process
Learning Technology & Systems Administration:
Troubleshoot LMS issues, manage enrollments.
Provide user support and promote LMS engagement on Drive Online.
Analyze data to inform future training strategies.
Compile training metrics and create dashboards to evaluate effectiveness.
Content Development & Instructional Design
Develop and update learning materials using tools like Articulate, Canva, and PowerPoint.
Create micro learnings and digital assets, job aids, and toolkits.
Collaborate with subject matter experts to ensure content accuracy.
Program Delivery & Support
Coordinate all aspects of training delivery: communications, materials, logistics, and technology.
Coordinate the administration and tracking of 360 feedback for leaders.
Serve as the primary contact for learners and facilitators.
Ensure completion of prerequisites and prework.
Support ad-hoc learning and participate in designated HR team projects.
Qualifications
Bachelor's degree or equivalent experience.
7-10 years experience in learning and development experience, career development, adult learning theory, and growth mindset concepts
7-10 years of program management experience
7-10 years effectively developing curriculum development, facilitation, and program management
7 - 10 years experience with 360 assessments, certification preferred
5 - 7 years experience with talent development technologies including Adobe Suite, AI productivity tools, and content creation platforms.
Strong collaborative teamwork yielding strong internal programs
Work ethic demonstrating accountability, creativity, self-discipline and attention to detail
Strong written and verbal communication, presentation skills and influencing
Proficiency in Microsoft Office Suite and LMS platforms, SuccessFactors preferred.
Strong organizational, analytical, and interpersonal skills.
Data literacy with the ability to analyze and visualize data enabling data-driven decisions.
Preferred Qualifications:
Certified facilitator in either, DiSC, EQi, Gallup
Familiarity with job frameworks, and competency models.
HR Generalist or Business Partner experience is a plus
German language skills are a plus
Pre-License Training-- OnSite
Fort Pierce, FL jobs
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
This position will be based on-site at our Port Saint Lucie, Florida location.
Your Responsibilities
As a Pre-Licensed Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
Handle and carefully respond to all customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call by being proactive
Appropriately communicate with customers
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
High School Diploma or equivalent.
Minimum of 6 months of customer service experience.
Must be 18 years of age or older.
Ability to type at least 25 words per minute.
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Customer service and/or sales experience preferred.
College degree preferred but not required.
Key Competencies:
Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
Communication: Outstanding communication, listening, and analytical skills.
Organizational Skills: Strong organizational and problem-solving skills.
Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Be One of Our People
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets
Pre-License Training-- OnSite
Vero Beach, FL jobs
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs
TP and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!
This position will be based on-site at our Port Saint Lucie, Florida location.
Your Responsibilities
As a Pre-Licensed Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns.
Handle and carefully respond to all customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call by being proactive
Appropriately communicate with customers
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications:
High School Diploma or equivalent.
Minimum of 6 months of customer service experience.
Must be 18 years of age or older.
Ability to type at least 25 words per minute.
Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
Customer service and/or sales experience preferred.
College degree preferred but not required.
Key Competencies:
Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
Communication: Outstanding communication, listening, and analytical skills.
Organizational Skills: Strong organizational and problem-solving skills.
Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Be One of Our People
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.
EOE/Disability/Vets
Virtual Delivery Trainer
Bellevue, WA jobs
Title: Virtual Delivery Trainer Duration: 6 Months Job Description: This role will deliver, reinforce and sustain learning solutions that build and enhance the skills, knowledge and abilities of the frontline sales teams. The Virtual Delivery Trainer will build strategic relationships that allow for on-going collaborative interactions with new hires and continuing education students using a variety of distance learning applications. A thorough understanding of training techniques, adult learning principals and wireless performance measurements will ensure that learning experiences are effective and behaviors are driven. Successful execution of this role will result in improvements in our key business metrics: Customer growth, sales revenue, customer loyalty.
Enterprise Core Competencies
Requires competency in the areas of: customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.
Essential Functions
• Training Delivery and Reinforcement: Deliver on-boarding and continued skill development to Frontline new hires, leaders and existing employees across Retail and Direct Sales channels. Use positive reinforcements and adult learning techniques to promote learning and skill improvement. Develop and adapt training support and reinforcement tools for virtual to sustain behavioral change and drive improved performance. Technical SME for Virtual Systems able to troubleshoot and maximize learning environment for end users.
• Communication: Initiate bi-directional communication ensuring internal partners are well equipped to provide the appropriate tools and resources to support the frontline new hires. Provide field level feedback and personal observations to internal teams to support on-going quality improvement. Ensure frontline is aware of training initiatives and has a clear understanding of how to execute. Provide regular updates to field leaders as requested.
Required Qualifications:
• 2+ Years of Professional Training Experience
• Thorough understanding of Adult Learning Principles
• Able to facilitate effective and engaging presentations using a variety of delivery modalities
• Proven ability to work in a fast-paced, self-directed environment with a sense of urgency
• Working knowledge of Microsoft applications including Word, Excel and PowerPoint
• Able to manage group or individual conflict
• Ability to facilitate learning to a diverse audience with a variety of leadership and learning styles
• Ability to work effectively both independently and with a team, particularly in a virtual environment
Preferred Qualifications:
• 1+ years of experience with distance learning applications conducting effective and engaging presentations in a variety of delivery formats such as: Adobe Connect, Webex and Skype.
• Proven ability to adapt facilitation style based on the audience to ensure an engaging and effective delivery of knowledge transfer occurs
• Understanding of the wireless retail industry, including performance metrics
Education
• Bachelors' Degree preferred
• 5-7 years equivalent work experience may be considered in lieu of degree
Additional Information
Thanks & Regards'
________________________________________________________________________
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Vikram Bhalla
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Team Recruitment
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Mindlance, Inc.
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W
:
************
All your information will be kept confidential according to EEO guidelines.
New Horizon Trainer
Broussard, LA jobs
Job DescriptionSalary: $15
Department: Learning & Development
Reports To:L & D Manager
Status: Openings for Part-time and Full Time
Work Hours:Part-time - 4 hours per day or 20 hours per week, full-time 40 hours per week.
Job Summary: The Coach has the responsibility to recruit and train employees.
Duties and Responsibilities:
As a New Horizon Coach here at PCMS, you will be responsible for the training and teaching of our new hires, weather they are housekeepers, floor keepers, floor techs, supervisors, or managers, you will be their gateway into a career here at PCMS. We are looking for someone who loves to teach and coach new employees in a responsible and effective manner. You will be responsible for teaching them all of the protocols and policies, as well as conducting new hire orientation and teaching them how to properly use bamboo HR.
If you have Floor Tech experience and you are in the stage of your career where you would like to teach stripping, waxing, carpet cleaning, then we have an opportunity for you as a new horizon Coach/Trainer. Can you teach us how to work safe, not damage baseboards, not splashing on equipment, and meeting customers expectations then we have an opportunity for you!
Mandatory Requirements:
Ability to travel
Excellent communication skills
General computer knowledge or a willingness to learn
Ability to stand for a length of time
Ability to bend, squat, push, pull, and lift
Housekeeping experience a plus
Learn and know all PCMS cleaning techniques, products, and principles.
For our part time position, you would work 5 pm- 8 pm, for full time it would be a 40-hour work week, with a schedule produced one week ahead of time.
Ability to work weekends when needed.
Physical Requirements:
The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear; climb stairs and/or ladders. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
HSE Trainer
Midland, TX jobs
The Health, Environment, and Safety (HSE) Trainer will be responsible for developing and delivering training programs on diverse topics to both employees and contractors. Conduct training needs assessments, create or update training materials, and maintain training records to ensure compliance with Strike and agency regulations, and promote a safe working environment.
Primary Job Function:
Work with HSE Specialist and Operations teams in conducting training sessions through various methods, workshops, and facilitation for new hires, existing employees, and contractors.
Communicate with strong verbal and written skills to effectively convey safety concepts and material to diverse audiences.
Educate employees on their roles and responsibilities in maintaining a safe working environment.
Juggle multiple tasks in a fast-paced environment.
Maintain detailed training records and employee progress.
Generate and distribute training reports/audits monthly, as needed, with detailed record keeping.
Assess, assist, and evaluate the effectiveness of training program topics and organization.
Coordinate with supervisors of OQ and Training on required HSE-related issues.
Coordinate with OQ supervisor and HSE Leadership on specific OQ requirements, orientation, and/or specific training needs of the client or third party.
Stay current with industry safety standards and best practices.
Other Duties:
Travel for training sessions, workshops, or facilitation to various locations and states.
Work with Operations teams to identify safety training needs.
Travel to different working locations for an effective safety culture to help improve morale and responsibilities.
Provide guidance and support to employees on safety practices.
Assist with workplace incidents and investigations.
Experience:
Knowledge and expertise in conducting HSE training sessions.
HSE work in pipelines, facilities, maintenance, and/or related industries.
At least 5 years of experience in the field of construction or general construction.
Education/Training:
Minimum of High School diploma.
Bilingual is preferred.
Computer skills and abilities capable of working with Word, Excel, PowerPoint, etc.
First Aid/CPR/AED certified, at minimum, T-t-T preferred.
OSHA 10 or 30 minimum and OSHA 500 preferred.
Competencies:
Problem-solving with sound decision-making promptly in accordance with Strike's HSE standards.
Utilize organizational skills and pay attention to detail in the development of comprehensive training materials and safety culture.
Interpersonal skills allowing for building and engaging with employees, contractors, vendors, and emergency medical personnel with tact, a mature and professional demeanor.
Organizational skills to emphasize the importance of training schedules, materials, and records.
General Duties:
Physical demands require the ability to endure outdoor activities, working long days, and inclement weather conditions because of frequent walking, talking, hearing, and sitting.
Comply with all policies and procedures.
Maintain favorable drug screening results in accordance with Strike's Drug and Alcohol Policy.
Work effectively with others, promoting and encouraging teamwork and productivity.
Respect for all people we come in contact with, property, and individual safety.
Capable of lifting or moving a minimum of 10 lbs.
Specific vision abilities will include:
Vision, distance, color, and peripheral vision.
Depth perception.
Ability to adjust focus.
Strike is an Equal Opportunity Employer.
Auto-ApplyNew Horizon Trainer
Lafayette, LA jobs
Department: Learning & Development
Reports To: L & D Manager
Status: Openings for Part-time and Full Time
Work Hours: Part-time - 4 hours per day or 20 hours per week, full-time 40 hours per week.
Job Summary: The Coach has the responsibility to recruit and train employees.
Duties and Responsibilities:
As a New Horizon Coach here at PCMS, you will be responsible for the training and teaching of our new hires, weather they are housekeepers, floor keepers, floor techs, supervisors, or managers, you will be their gateway into a career here at PCMS. We are looking for someone who loves to teach and coach new employees in a responsible and effective manner. You will be responsible for teaching them all of the protocols and policies, as well as conducting new hire orientation and teaching them how to properly use bamboo HR.
If you have Floor Tech experience and you are in the stage of your career where you would like to teach stripping, waxing, carpet cleaning, then we have an opportunity for you as a new horizon Coach/Trainer. Can you teach us how to work safe, not damage baseboards, not splashing on equipment, and meeting customers expectations then we have an opportunity for you!
Mandatory Requirements:
Ability to travel
Excellent communication skills
General computer knowledge or a willingness to learn
Ability to stand for a length of time
Ability to bend, squat, push, pull, and lift
Housekeeping experience a plus
Learn and know all PCMS cleaning techniques, products, and principles.
For our part time position, you would work 5 pm- 8 pm, for full time it would be a 40-hour work week, with a schedule produced one week ahead of time.
Ability to work weekends when needed.
Physical Requirements:
The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear; climb stairs and/or ladders. The employee is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
ACO Trainer
Warrenton, VA jobs
Responsible for maintaining training, licensing, and qualification records for supplier staff at datacenter sites. Travels regularly to assess performance, deliver training, and resolve issues. Requires U.S. citizenship, a high school diploma or GED, excellent customer service, strong verbal communication, MS Office proficiency, and active Top-Secret Clearance with Polygraph.
QUALIFICATIONS:
* US Citizenship.
* Minimum of 18 years of age.
* High School Diploma or GED.
* Impeccable customer service skills.
* Excellent verbal communication skills and able to interpret documents to ensure all rules and procedures are being applied.
* Ability to work in a MS Windows based operating environment, including proficiency with Microsoft Office (Word, Excel, PowerPoint)
* Active and Current Top-Secret Clearance with Polygraph
Tactical Combat Casualty Care (TCCC) Trainer
Washington, DC jobs
1099
Clearance: TS/SCI with polygraph
Patriot Group International Inc. (PGI), voted #1 Best Place to Work by Virginia Business Magazine and the Best Companies Group, offers an unrivaled hybrid of specialized services by combining security and risk management disciplines with a special operations and intelligence perspective.
We are seeking to hire a Tactical Combat Casualty Care (TCCC) Trainer to deliver medical support at clinics located across various CONUS training facilities within the Washington, DC metropolitan area.
The TCCC Trainer will be responsible for the following:
Provide medical coverage for Special Operations training such as live firearms training, parachute, dive, and off-road driving.
Responsible for the submission of daily, weekly, monthly reports and time & attendance records.
Teach and impart knowledge and skills necessary to mitigate the loss of their life or the life of another while in a dynamic environment.
Provide certified instruction of our TCCC training program that incorporates tactical problem solving into any situation in which casualties are incurred from an armed, hostile opponent.
Utilize training aids, approved computer-based material/devices, and advanced technological programs to execute, enhance, and troubleshoot training courses.
Maintain current knowledge of advanced medical topics (standards of care) as well as the processes, practices, and procedures relevant to TCCC training and application within the instructional program.
Teach, evaluate, and supervise students during TCCC course training and examination period.
Serve as an instructor during simulated live fire exercises and provide real-time feedback during the three phases of TCCC care.
Provide constructive feedback about each TCCC course taught and provide advice for future improvement of the course and its content.
Other duties as assigned.
Required Qualifications:
Must be a U.S. citizen.
You shall have previous military medical experience and more than five (5) years' experience in Special Operations Community Medicine as a Special Forces 18D, U.S. Navy SEAL, United States Marine Corps MARSOC equivalent, U.S. Army Ranger Medic, or Pararescue.
Possess a current Nationally Registered Paramedics or Advance Tactical Paramedics (ATPs) and/or Stated Licensed Paramedics, with the ability to obtain a Nationally Registered Paramedic License within one (1) year.
You shall have experience in providing medical coverage for Special Operations training such as live firearms training, parachute, diving, and off-road driving.
You must have experience and be certified as a TCCC Instructor.
Must be a fluent English speaker and possess excellent verbal communication skills.
Ability to pass a pre-employment drug screening and periodic random drug screening.
Required Security Clearance:
Minimum of a US Government TS/SCI clearance with polygraph.
Physical Requirements:
Must be able to bend at the waist, knees, and waist.
Must have the physical ability to perform a variety of training functions.
Ability to walk on uneven surfaces, walk long distances on a training facility, and operate equipment.
Patriot Group International Inc. is a global mission support service provider with expeditionary capabilities, providing services to select clients within the intelligence, defense, and private sectors. PGI is a veteran-owned and operated company with experience performing in over 50 countries including austere and high-threat environments.
DISCLAIMER: Patriot Group International Inc. is proud to be an Affirmative Action/Equal Opportunity Employer. PGI provides equal employment opportunity for all persons in all facets of employment. PGI maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks.
If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation to use or access our online system, please contact us on our home page.
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Auto-ApplyTactical Combat Casualty Care (TCCC) Trainer
Washington, DC jobs
Tactical Combat Casualty Care (TCCC) Trainer
1099
Clearance: TS/SCI with polygraph
Patriot Group International Inc. (PGI), voted #1 Best Place to Work by Virginia Business Magazine and the Best Companies Group, offers an unrivaled hybrid of specialized services by combining security and risk management disciplines with a special operations and intelligence perspective.
We are seeking to hire a Tactical Combat Casualty Care (TCCC) Trainer to deliver medical support at clinics located across various CONUS training facilities within the Washington, DC metropolitan area.
The TCCC Trainer will be responsible for the following:
Provide medical coverage for Special Operations training such as live firearms training, parachute, dive, and off-road driving.
Responsible for the submission of daily, weekly, monthly reports and time & attendance records.
Teach and impart knowledge and skills necessary to mitigate the loss of their life or the life of another while in a dynamic environment.
Provide certified instruction of our TCCC training program that incorporates tactical problem solving into any situation in which casualties are incurred from an armed, hostile opponent.
Utilize training aids, approved computer-based material/devices, and advanced technological programs to execute, enhance, and troubleshoot training courses.
Maintain current knowledge of advanced medical topics (standards of care) as well as the processes, practices, and procedures relevant to TCCC training and application within the instructional program.
Teach, evaluate, and supervise students during TCCC course training and examination period.
Serve as an instructor during simulated live fire exercises and provide real-time feedback during the three phases of TCCC care.
Provide constructive feedback about each TCCC course taught and provide advice for future improvement of the course and its content.
Other duties as assigned.
Required Qualifications:
Must be a U.S. citizen.
You shall have previous military medical experience and more than five (5) years' experience in Special Operations Community Medicine as a Special Forces 18D, U.S. Navy SEAL, United States Marine Corps MARSOC equivalent, U.S. Army Ranger Medic, or Pararescue.
Possess a current Nationally Registered Paramedics or Advance Tactical Paramedics (ATPs) and/or Stated Licensed Paramedics, with the ability to obtain a Nationally Registered Paramedic License within one (1) year.
You shall have experience in providing medical coverage for Special Operations training such as live firearms training, parachute, diving, and off-road driving.
You must have experience and be certified as a TCCC Instructor.
Must be a fluent English speaker and possess excellent verbal communication skills.
Ability to pass a pre-employment drug screening and periodic random drug screening.
Required Security Clearance:
Minimum of a US Government TS/SCI clearance with polygraph.
Physical Requirements:
Must be able to bend at the waist, knees, and waist.
Must have the physical ability to perform a variety of training functions.
Ability to walk on uneven surfaces, walk long distances on a training facility, and operate equipment.
Patriot Group International Inc. is a global mission support service provider with expeditionary capabilities, providing services to select clients within the intelligence, defense, and private sectors. PGI is a veteran-owned and operated company with experience performing in over 50 countries including austere and high-threat environments.
DISCLAIMER:
Patriot Group International Inc. is proud to be an Affirmative Action/Equal Opportunity Employer. PGI provides equal employment opportunity for all persons in all facets of employment. PGI maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks.
If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation to use or access our online system, please contact us on our home page.
*************************************
Auto-ApplyPerformance Trainer
Knoxville, TN jobs
Job DescriptionSalary:
THE OPPORTUNITY:
Join a team that is passionately committed to a vision for Knoxvilles youth that ensures every child in every neighborhood has the opportunity for a full life. (John 10:10) Supporting this vision, Emerald Youth Foundation, a Christian organization, is engaging 3,000 youth and their families with faith, learning, and health related programs and initiatives. Emerald Charter Schools, a K-8 Knox County public school, was launched by Emerald Youth and remains a partner organization
JOB TITLE: Performance Trainer
REPORTS TO: Sports and Recreation Ministry Director - Lonsdale/West
STATUS: Part-time, non-exempt (approximately 20 hours/week)
JOB SUMMARY:The Performance Trainer develops, plans, and manages performance training programs for Emerald Youth Foundations assigned neighborhood connecting and engaging with residents of all ages in the community allowing them to become physically and spiritually active and instilling life-long active lifestyles. This role will help recruit participants (and any needed volunteers) and develop individual performance training plans to help accomplish the goals the participant desires.
ESSENTIAL JOB DUTIES:
Develop and implement approaches that identify and recruit neighborhood participants to connect with performance training program.
Prepare individual performance training plans based on the needs and desires of the participant.
Train the participant in the proper use of the equipment and help the participant implement the performance training plan as necessary. Track, monitor and report progress and change plan as needed.
Care for the workout room ensuring equipment is in good condition and recommending what to purchase/replace. Maintain a clean and organized environment.
Instill and encourage spiritual disciplines for all members and help the team to grow and become better through high standards, discipleship, and modeling the teachings of Jesus Christ.
Track and report participation, BMI, and outcome data as required, provide measurements as needed, and create and analyze reports to create improvement plans.
Follow, implement, and ensure safety rules, regulations and procedures are followed by participants and volunteers.
Participate in area ministry network and organization events and internal and external sports league meetings, including working outside normal schedule, as needed.
MINIMUM QUALIFICATIONS:
Dedicated Christian with clear knowledge of the Gospel and a passion for the mission of Emerald Youth Foundation; connected to a church community; possesses a strong reputation for honesty, integrity, and high moral standards.
Exercise Science, Sports Management, or related bachelors degree preferred.
Experience as collegiate athlete preferred.
NSCA-Certified Personal Trainer certification preferred.
Certified Strength and Conditioning Specialist certification preferred.
NSCA membership preferred.
3-5 years of experience leading performance training programs preferred.
Experience working in business or non-profit management preferred.
Proficient in using technology as a management reporting tool and communication tool.
Excellent written and oral communication skills and business acumen.
Ability to achieve results under pressure and meet deadlines.
Good driving record. Ability and willingness large vehicles.
Willingness to work extended hours.
Ability to work efficiently in a collaborative setting.
*Comprehensive engagement = target youth engaged in faith, learning, and health activities.
It is the policy of Emerald Youth Foundation (EYF) to provide employment opportunities to all peoplewithout regard to race, color, sex, age, or national origin.
Section 702 of Title VII of the Civil Rights Act of 1964 provides that the religious discrimination law will not apply to a religious corporation, association, educational institution or society with respect to the employment of individuals of a particular religion to perform work.
The Trainer assists the Training team in developing, delivering, and maintaining high-quality training programs that equip Barnhart team members with the knowledge and practical skills necessary to perform safely and effectively. This includes classroom instruction, hands-on demonstrations, and virtual training sessions delivered across Barnhart's Training Center and branch network.
Job Description:
Training Delivery and Development
Conduct classroom, hands-on, and virtual training sessions for Barnhart employees across a variety of disciplines.
Deliver training at both the Memphis Training Center and branch locations as needed (travel required).
Develop and present instructional materials, including PowerPoint presentations, videos, and other multimedia content.
Appear on camera for instructional videos and live demonstrations as needed.
Use Webex and other presentation tools to facilitate remote training sessions.
Course and Content Design
Partner with Training Department staff and Subject Matter Experts (SMEs) to create, update, and refine course materials, SOPs, ICE sheets, and other training documentation.
Develop and administer both knowledge and practical assessments to evaluate student performance.
Continuously review and update training materials to align with company policies, safety standards, and operational processes.
Program Administration
Accurately record and maintain training attendance, results, and history within IFS and the MyBarnhart Learning Management System (LMS).
Support auditing processes by identifying and correcting data entry errors in training records.
Assist in the development and implementation of training systems, course management tools, and process improvements within the Training Department.
Safety and Compliance
Serve as the department's Safety Officer, responsible for leading and documenting weekly safety meetings in IFS.
Ensure training equipment, facilities, and surrounding areas are maintained per schedule and safety standards.
Collaboration and Support
Provide feedback to continuously improve training programs based on lessons learned, field input, and evolving company needs.
Build relationships across the branch network to identify training needs and develop local trainers and evaluators.
Support the development and supervision of remote trainers for specialized programs (Journeyman Rigger, Gantry, Heavy Machine Moving, THP, etc.)
Creative and Media Production
Participate in script development, filming, and production of training videos and Barnhart University content.
Collaborate in reviewing, editing, and finalizing course materials and multimedia projects.
Additional Responsibilities
Maintain the Training Center's setup, equipment, and readiness for courses.
Perform additional duties as required by the Training Department Manager.
Qualifications and Skills:
Strong working knowledge of Barnhart processes, tools, SOPs, and safety standards.
Proficiency in Microsoft PowerPoint, Excel, and Word; familiarity with Webex and video production tools is not necessary, but a plus.
Experience with IFS or similar ERP/training record systems.
Excellent communication and presentation skills; comfortable speaking on camera.
Strong organizational skills and attention to detail.
Ability to travel and work flexible hours as needed.
Prior field, rigging, or crane operations experience preferred.
Creative mindset with a passion for teaching, mentoring, and process improvement.
Barnhart Offers:
Competitive pay
401(k) program with company match up to 10% of pay
Family medical, dental and vision insurance
Paid time off
Barnhart CARES family care and community service opportunities
PURPOSE - Barnhart is built on a strong foundation of serving others. The fruit of our labor is used to grow the company, care for our employees, and serve those in our communities and around the world.
MINDS OVER MATTER - Barnhart has built a nationwide reputation for solving problems. We specialize in the lifting, heavy-rigging, and heavy transport of major components used in American industry.
NETWORK - Barnhart has built teams that form one of our industry's strongest networks of talent and resources with over 60 branch locations across the U.S. working together to serve our customers. This growing network offers our team members constant opportunity for career growth and professional development.
CULTURE - Barnhart has a strong team culture -- the “One TEAM.” We are looking for smart, hard-working people who strive for excellence in their work and appreciate collaboration. Join a team that values Safety, Servant Leadership, Quality Service, Innovation, Continuous Improvement, Fairness, and Profit with a Purpose.
EOE/AA Minority/Female/Disability/Veteran