Level Senior Technician jobs at Robert Half - 21 jobs

The Operational Support Technician provides daily technical support to end-users across the organization, ensuring the reliability and security of a range of devices and systems, including computers, mobile devices, access controls, security infrastructure, and audiovisual equipment. This is a hands-on role that emphasizes both technical expertise and a strong commitment to customer service. Requirements Primary Responsibilities: + Deliver on-site technical support for desktop and mobile environments, performing hardware and software installations, upgrades, and troubleshooting. + Serve as a liaison between internal users and Tier 3 external support vendors to ensure timely resolution of escalated issues. + Regularly communicate with managers, clients, and vendors to address questions and assist with project-related tasks. + Collaborate with Infrastructure Operations, Network Engineering, and Security Operations teams to resolve network and security-related incidents. + Support and manage Windows OS devices within an Active Directory environment. + Provide expert-level support for Apple iOS devices, including iPhones and iPads. + Configure and deploy Microsoft Windows laptops and desktop PCs. + Maintain and troubleshoot CCTV, automated access control, audiovisual systems, and collaboration platforms such as Microsoft Teams. + Apply best practices in IT security, network fundamentals, and user access management. Service Management Duties: + Respond to technical service requests via ticketing system, phone, email, and onsite support. + Manage user access requests, password resets, and authentication issues. + Document incident resolutions, create knowledge base articles, and communicate status updates to stakeholders. + Escalate complex technical challenges to appropriate teams as needed. + Track and manage incidents using IT service management (ITSM) platforms, ensuring SLA compliance. + Coordinate with external vendors for warranty and repair services. + Be available for emergency support and periodic off-hours or weekend maintenance tasks. Technical Skills: + Diagnose and resolve Windows operating system issues. + Support Microsoft 365 applications as well as business-specific software. + Configure and troubleshoot VPN, wireless, and wired network connections. + Set up, image, and deploy hardware devices. + Manage printer and peripheral device configurations. Business-Specific Support: + Support specialized applications and workflows. + Assist with onboarding technical setup for new team members. + Enable and troubleshoot remote work capabilities for staff. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

As an integral part of the IT department supporting end-user services and asset logistics, you will play a vital role in maintaining operational efficiency. The ideal candidate will demonstrate adaptability, strong organizational skills, and excellent communication abilities, which will align successfully in the organization. **Job Title: IT Helpdesk & Asset Management** **Location: Columbus, Ohio** **Pay Range: $30-$32hr** (official rate is not posted so this could change) **Duration: 12mo contract to hire** **Candidates: US Citizens or GC Holders** only please **What's the Job?** + Support both Helpdesk operations and IT Asset Management functions in a hybrid environment. + Receive, stock, tag, and organize IT hardware and peripherals, maintaining accurate inventory records. + Provide Tier 1 technical support for hardware, software, and network issues to end users. + Respond to helpdesk tickets via phone, email, and in-person, troubleshooting and resolving issues efficiently. + Assist with onboarding and offboarding tasks, including device setup and account provisioning. **What's Needed?** + 1-3 years of experience in IT support or asset management roles. + Familiarity with inventory systems and asset tagging processes. + Strong organizational skills and attention to detail. + Excellent customer service and communication skills. + Basic knowledge of Windows OS, Office 365, and common IT tools. **What's in it for me?** + Opportunity to develop versatile IT support and asset management skills. + Engagement with a collaborative and innovative team environment. + Hands-on experience with inventory systems and ticketing tools like ServiceNow or Jira. + Potential for professional growth within a supportive organization. + Competitive pay rate aligned with industry standards. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Our client, a leader in global Data Centers is seeking a Data Center IT Technician to join their team. As a Data Center IT Technician you will be part of the Data Center Hardware Infrastructure Technical Support team supporting and maintaining the hardware infrastructure of the latest Cloud computing server technologies. The ideal candidate will have 1+ years of computer hardware experience, be process oriented, a strong work ethic, and strong attendance which will align successfully in the organization. **Job Title: Data Center IT Technician** **Location: Dublin, OH** **Pay Range: $25.04/HR on Experis W2** **What's the Job?** + For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. + The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics. + This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives. + Some work will be performed in an AWS GovCloud region. Access to the AWS GovCloud region will be restricted to individuals who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) **What's Needed?** + 1-3 years of relevant experience, experience building computers from scratch helpful + Process oriented + High level of work ethic is a must and being ethical is key + Strong attendance; able to be present + 1+ year of Computer Hardware experience. **Requirements:** + 1+ year of Computer Hardware experience. + Minimum of 1 year of hands-on experience in computer hardware, including but not limited to CPUs, RAM, motherboards, power supplies, and peripheral devices. + Demonstrated proficiency in troubleshooting and maintaining computer hardware components. + Familiarity with hardware assembly, installation, and configuration processes. + 1+ years of Computer Networking experience. + 1+ years of Linux Operating Systems experience. + Process oriented + High level of work ethic is a must and being ethical is key + Strong attendance; able to be present + All physical requirements are expected with reasonable accommodations. Candidates should be able to lift up to 50lbs and or work in elevated locations + 1+ years of Computer Networking experience. **What's in it for me?** + Opportunity to work with the latest Cloud computing server technologies + Potential to convert to permanent role with this company down the road + Medical/Dental/Vision/401K If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Our client, in South Burlington VT is seeking technical support representatives to join their team. As a technical support representative you will be assisting customers with product issues, upsell warranties and extensions, collect data for improvement and deliver exceptional customer service. You are trained for the position. *****THIS IS NOT A REMOTE POSITION***** **Job Title: Technical Support Representative** **Location: South Burlington VT** **Pay Range: S** tart off at $17.50, but if they are doing well, they can earn around $18.75 after 3 - 5 months, and around $20.25 after 9 - 11 months, etc. Plus 25% commission on all you sell. **What's the Job?** **JOB SUMMARY:** The Technical Specialist I is an inbound and outbound contact center representative who is tasked with the specific responsibility to support customers in the field with technical questions and troubleshooting issues. **BASIC QUALIFICATIONS:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Three to six months customer service or mechanical experience and/or training; High School Diploma / GED or equivalent combination of education and experience. + Ability to do sales, upselling, returns, warrantee, and credits. + Basic computer skills and the ability to learn new software. + Ability and desire to learn all mechanical aspects of equipment. + Ability to regularly assemble/disassemble products and explain the process on the phone with customer. + Regular and prompt attendance is required in this position. + Must be able to fulfill scheduling needs of the call center. This includes but not limited to regular evening and weekend shifts. Overtime may be mandatory or optional + Ability to speak clearly with good vocabulary to customers, other employees, service shops, and engine manufacturers' representatives. + Written skills as needed to operate MACS (service tracks, order comments, and order entry) needed. + Other written skills minimal (message taking, completion of existing forms, invoice requests, correspondence, and lost machine form). + This position is regularly exposed to credit card information, cost of goods, size of mailings, specific sales information, inventory levels, back orders, access to data base, and customer personal information. + This position uses design changes in course of daily activities. Other above information is used as an awareness tool of problems that they may be dealing with. + Ability to logically evaluate problems and formulate step by step solution or actions. + Must be able to communicate clearly, professionally and in a friendly welcoming manner, If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Our client, a leading organization in cloud computing and data center operations, is seeking a Technical Support Tech I to join their team. As a Technical Support Tech I, you will be part of the Data Center Operations Department supporting server and network infrastructure. The ideal candidate will have strong analytical skills, excellent communication, and a proactive problem-solving approach which will align successfully in the organization. **Job Title:** Computer Hardware Technician **Location:** On-Site - New Albany, OH, US **Pay Range:** $23.50/hr. **Schedule:** REQUIRED 12-hour shifts - alternating 3 Days/4 Days per week **Front-Half Days:** Sunday through Tuesday or Wednesday **What's the Job?** 1. Maintain and troubleshoot server and network hardware within a data center environment. 2. Perform root cause analysis to identify and resolve technical issues. 3. Communicate advanced technical information to individuals of varying technical knowledge. 4. Support hardware infrastructure of cloud computing server technologies. 5. Contribute to inter-team and intra-team collaboration and development. **What's Needed?** 1. 12 months of data center experience. 2. 1+ year of Computer Hardware experience. 3. 1+ years of Computer Networking experience. 4. 1+ year of Linux Operating Systems experience. 5. Technical aptitude, analytical skills, and strong situational awareness. **What's it in me?** 1. Opportunity to work with cutting-edge cloud computing server technologies. 2. Hands-on experience with servers and network hardware in a dynamic environment. 3. Collaborative and team-oriented work culture. 4. Professional development opportunities and skill growth. 5. Competitive hourly pay and structured work schedule. **About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Our client is seeking a Manufacturing IT Technician to focus on supporting Plant IT systems, optimizing network performance, and general IT services including moves, additions, changes, and hardware/software fixes while addressing client concerns through troubleshooting. As a Manufacturing IT Technician, you must have working in a manufacturing or industrial environment, along with experience supporting related IT systems in these types of work environments. The ideal candidate will have ability to work independently & as part of cross-functional teams, able to work under minimal supervision and exhibit a high attention to detail which will align successfully in the organization. This position will require the flexibility to work day and/or afternoon shifts, along with weekends when needed. **Job Title: Manufacturing IT Technician** **Location: Toledo, OH** **Pay Rate: Pay will be up to $32/hour (dependent on experience)** **Key Responsibilities** + Perform installations, moves, additions, and changes to network hardware as requested by clients. + Support both planned and unplanned client facility power outages. + Identify and escalate any issues or hazards related to client moves, cabling installations, or fault resolution. + Utilize client tools such as the Incident Ticketing System (ServiceNow) and Change Control systems. **Requirements** + Previous Plant Floor Experience + Four years of IT support and network services experience in a client environment preferred. + Effective time management and task prioritization. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of Experis** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Description We are looking for a skilled Help Desk Analyst I to join our team in Westerville, Ohio. In this contract position, you will play a pivotal role in providing technical support and training to improve IT processes and user experience. This opportunity is ideal for someone who thrives in a manufacturing environment and is passionate about delivering exceptional service. Responsibilities: - Upgrade IT systems and technologies to streamline business operations while minimizing disruptions. - Develop and implement strategies to enhance service desk efficiency and future support processes. - Create and deliver training programs to educate users on IT technologies and procedures. - Offer guidance and support to the Service Management team and end users, ensuring effective utilization of IT systems. - Troubleshoot and resolve technical issues related to Active Directory and Microsoft Windows environments. - Manage and respond to service desk tickets in a timely manner. - Perform basic troubleshooting for hardware and software issues. - Ensure smooth operation of systems running on Microsoft Windows 10. - Collaborate with team members to evaluate and improve IT service delivery. - Maintain documentation of processes and solutions to support ongoing improvements. Requirements - Proficiency in Active Directory management. - Strong knowledge of Microsoft Windows 10 operating systems. - Experience in basic troubleshooting for IT systems. - Familiarity with resolving issues related to Microsoft Windows. - Ability to handle and manage service desk tickets effectively. - Excellent communication skills for delivering training and support. - Proven ability to work collaboratively in a team setting. - Prior experience in a manufacturing or similar industry is a plus. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

We are looking for a skilled Desktop Support Technician to join our team. In this role, you will be responsible for ensuring smooth operation and maintenance of desktop systems, hardware, and software. You will provide technical support to associates, troubleshoot issues, and ensure optimal functionality of IT systems. Responsibilities: - Provide support for desktop operating systems and applications, including O365, and specialized production labeling systems. - Install, configure, and set up new desktop and laptop computers for employees. - Respond to helpdesk inquiries and assist associates with technical issues. - Facilitate video conference setup and troubleshooting as needed. - Diagnose and resolve hardware issues related to desktops, laptops, scales, thermal printers, and handheld scanners. - Maintain detailed and accurate records of hardware inventory and software licensing agreements. - Deliver training sessions for new hires and promoted associates on network access and IT systems, as well as ongoing education for all employees. - Perform upgrades, troubleshooting, and proactive maintenance for production labeling systems. Requirements - Associate's Degree in a relevant field or equivalent experience. - At least 2 years of experience in computer and IT support roles. - Proficiency with Windows 7/10 operating systems and Office 2016 applications. - Strong troubleshooting skills, including Wi-Fi and network functionality. - Familiarity with Active Directory and general hardware support. - Experience with C# programming is a plus. - A+ certification is preferred. - Ability to provide excellent user support and manage helpdesk tasks effectively. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Description We are looking for a skilled Desktop Support Analyst to join our team in Cleveland, Ohio. In this long-term contract role, you will provide hands-on technical assistance to end users in a Windows-based environment. This position offers a unique opportunity to contribute to a dynamic IT team while supporting cutting-edge initiatives, including early AI pilot programs. Responsibilities: - Deliver Tier 1 and Tier 2 support to users in a Windows environment, addressing hardware, software, and connectivity issues. - Configure, deploy, and maintain desktops, laptops, and related hardware. - Provide technical assistance and troubleshooting for Microsoft O365 applications, including Outlook, Teams, OneDrive, and SharePoint. - Manage IT assets by overseeing shipping, receiving, and inventory processes. - Collaborate with team members to ensure adherence to cybersecurity best practices. - Offer support in an accounting-focused environment, addressing specific user needs. - Assist with Citrix-related tasks as needed. - Contribute to team efforts in exploring and implementing AI tools and technologies. - Work effectively within a small IT team to solve technical challenges and improve processes. Requirements - Minimum of 3 years of experience in desktop or IT support roles. - Proficiency in troubleshooting technical issues and providing excellent customer service. - Hands-on experience with Microsoft O365 applications. - Basic understanding of cybersecurity principles and practices. - Ability to adapt and learn new technologies, including AI tools. - Strong communication skills and professionalism when interacting with users. - Familiarity with Windows 10 and desktop imaging processes. - Exposure to Active Directory and Citrix is a plus. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Our client, a leading organization in the telecommunications industry, is seeking a Telecom Network Technician Trainer to join their team. As a Telecom Network Technician Trainer, you will be part of the Technical Support Department supporting the Telecommunications Operations team. The ideal candidate will have strong technical knowledge, excellent troubleshooting skills, and a collaborative mindset, which will align successfully in the organization. **Job Title:** Telecom Network Technician Trainer **Location:** Hilliard, Ohio **What's the Job?** + Provide technical training and mentorship to telecommunications technicians, ensuring they are proficient in installation, maintenance, and troubleshooting of telecom systems. + Assist in the installation and maintenance of telephone lines, DSL, T1, Ethernet circuits, and central office equipment. + Support troubleshooting efforts by diagnosing issues with analog and digital circuits, and implement effective solutions. + Document procedures, maintain accurate records, and communicate technical information clearly to team members. + Work safely in confined spaces and at heights, handling heavy equipment as required. **What's Needed?** + Technical knowledge of telecommunications transmission systems, multiplexing equipment, copper, and fiber-optic technologies. + Experience with installation and maintenance of telecom circuits and equipment, including COSMIC and CDF wiring practices. + Strong troubleshooting and diagnostic skills for both analog and digital circuits. + Ability to work in challenging environments, including confined spaces and aloft. + Excellent documentation, communication, and teamwork abilities. **What's in it for me?** + Opportunity to work with cutting-edge telecommunications technology and systems. + Engage in meaningful training and development activities that enhance your skills. + Be part of a supportive and innovative team dedicated to excellence. + Contribute to the growth and success of a dynamic organization. + Enjoy a stable work environment with a competitive pay rate. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

Description We are looking for a skilled and proactive Desktop Support Analyst to join our team on a long-term contract basis. This role, based in Vandalia, Ohio, involves providing comprehensive support for desktop and mobile devices, ensuring smooth operations for both office and production environments. You will play a key role in troubleshooting, maintaining systems, and assisting users with technical issues. Responsibilities: - Monitor and review daily system backups for local site servers and network equipment, documenting findings appropriately. - Collaborate with network administrators to address connectivity issues, server concerns, and maintain accurate Active Directory entries. - Provide first-level support for non-standard applications and resolve hardware or software issues affecting desktop and mobile devices. - Manage incident and service tickets efficiently, ensuring timely resolutions. - Update and maintain configuration items in the computer management database. - Offer technical support for production and office peripherals, addressing any operational issues. - Assist users through escalated triage from the Service Desk, walk-up tech bar, and direct walk-ins. - Adhere to established code of conduct and company standards. - Travel occasionally (up to 10%) to support technical needs across locations. Requirements - Technical School Diploma, Associate's Degree in IT Administration or Technology, or equivalent experience; Bachelor's Degree preferred. - 1-3 years of hands-on experience in desktop support or related roles. - Proficiency in PC desktop workstation management and troubleshooting. - Strong knowledge of Active Directory and desktop hardware. - Familiarity with Windows 10 and desktop imaging processes. - Basic understanding of network administration and connectivity troubleshooting. - Technical certifications are highly desirable. - Ability to work 100% onsite and support approximately 300 users effectively. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Our client, a leading organization in the technology and infrastructure sector, is seeking a Data Center DCO Technician to join their team. As a Data Center DCO Technician, you will be part of the technical support department supporting the IT infrastructure team. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization. **Job Title:** Data Center DCO Technician **Location:** New Albany, OH **Pay Range:** $23.50 per hour Schedule: Day shift, 12-hour days, 6am-6pm, Wed/Thu-Sat **What's the Job?** + Maintain and support hardware infrastructure of cloud computing server technologies. + Diagnose and troubleshoot hardware issues, performing break-fix repairs on faulty components. + Prepare, stage, set up, and execute startups and shutdowns of IT equipment following safety protocols. + Conduct quality checks post-installation to ensure proper grounding, labeling, and cabling. + Decommission hardware for system refreshes, including memory upgrades and OS rebuilds. **What's Needed?** + Experience as a Data Center Technician with hardware break-fix responsibilities. + Previous roles involving computer repair or technical support, such as Geek Squad or similar. + High school diploma, GED, or equivalent. + Basic knowledge of computer hardware, servers, and components. + Must be a U.S. citizen and able to work on-site in New Albany, OH. **What's in it for me?** + Opportunity to work in a dynamic and fast-paced environment. + Gain hands-on experience with advanced IT equipment and technology. + Collaborate with a diverse team of professionals. + Enhance your technical skills and career growth potential. + Participate in a supportive and inclusive workplace culture. **Upon completion of waiting period, consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality, and Disability, and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent._ ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

We are looking for a skilled End User Support Specialist to join our team in Walton Hills, Ohio. In this role, you will provide end-user technical support, troubleshoot issues with hardware, software, and networks, and ensure seamless operations for our employees. This Contract to permanent position offers the opportunity to work in a dynamic environment while utilizing your expertise in Office 365 administration and Microsoft technologies. Responsibilities: - Provide technical support for Office 365 applications, including troubleshooting issues with Outlook, Teams, SharePoint, and OneDrive. - Manage user accounts, password resets, and access permissions using the Microsoft 365 Admin Center. - Diagnose and repair hardware problems for desktops, laptops, printers, and other peripheral devices. - Assist in resolving Windows operating system errors and basic networking connectivity issues. - Maintain detailed records of incidents and resolutions in the ticketing system for future reference. - Educate employees on effective use of Office 365 tools and security best practices. - Collaborate with the IT team to address complex technical challenges and ensure prompt solutions. - Perform desktop imaging and configuration to prepare workstations for deployment. - Support Active Directory operations, including user account management and directory updates. - Stay updated on the latest Microsoft technologies and assist in implementing system improvements. Requirements - Minimum of 1-3 years of experience in IT support or helpdesk roles. - Proficiency in Microsoft Office 365 suite and administration. - Familiarity with Windows 10 operating system and Active Directory. - Solid understanding of desktop hardware and imaging processes. - Knowledge of basic networking concepts and troubleshooting. - Strong problem-solving abilities and excellent communication skills. - Ability to work independently and prioritize tasks effectively. - Commitment to delivering high-quality technical support and customer service. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

We are looking for an experienced End User Migration Technician to join our team on a travelling basis. This is a long-term contract role that involves supporting hardware migration and installation tasks while ensuring smooth transitions for end-users. The ideal candidate will possess technical expertise and a proactive approach to problem-solving. Responsibilities: - Install, configure, and troubleshoot computer hardware components across various platforms. - Manage the setup and deployment of associated hardware, ensuring all systems are functioning effectively. - Perform cable installation and ensure proper connectivity for end-user devices. - Provide technical support for Dell Technologies and Apple devices, addressing user concerns promptly. - Collaborate with team members to ensure seamless hardware migrations and user transitions. - Maintain accurate documentation of installations, configurations, and troubleshooting processes. - Conduct regular inspections of hardware to ensure optimal performance and identify potential issues. - Assist in training end-users on new systems and hardware functionalities. - Respond to service requests efficiently, prioritizing tasks based on urgency. - Follow established protocols to ensure compliance with organizational standards and policies. Requirements - Proven experience with computer hardware installation, configuration, and troubleshooting. - Familiarity with associated hardware and its integration into existing systems. - Hands-on experience with cable installation and connectivity solutions. - Proficiency in supporting Dell Technologies hardware and Apple devices. - Strong problem-solving skills and the ability to work independently. - Excellent communication skills for interacting with end-users and team members. - Attention to detail and the ability to maintain accurate documentation. - Knowledge of best practices for hardware migration and user support. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

You Belong Here The Protiviti Career provides an opportunity to learn, inspire, and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver. At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Where We Need You The Protiviti Americas Delivery Center is seeking a Pod Lead (Manager) to join our growing technology competency. Embracing Protiviti's vision of “Bringing Confidence to a Dynamic World,” the Americas Delivery Center (ADC) provides cost-effective, tech-enabled, and standardized services at scale, to drive efficiency into our service delivery processes in support of our global clients. What You Can Expect As part of Protiviti's ADC team, you will oversee a team of analysts and senior analysts through multiple projects to ensure quality and efficiency. Our delivery center team collaborates to complete projects and assignments in support of Protiviti's Solution offerings - Technology, Risk and Compliance, Internal Audit & Financial Advisory, and Business Performance Improvement. The site capabilities may include research, development, maintenance, testing, validation, reporting, and other activities based on business needs. What Will Help You Be Successful You enjoy contributing to operational excellence, working collaboratively and/or leading various teams and projects, ensuring high satisfaction for our clients and stakeholder teams. You are motivated to learn and are interested in all things related to technology, including the latest trends and developments. You enjoy collaborating with teammates from diverse backgrounds to create exceptional outcomes. You are highly organized and have familiarity with project management concepts. You value serving as a mentor to others and promoting a positive team culture that fosters open communication among all members. You create growth opportunities and directly oversee the development of others. You have the ability to be innovative and come up with solutions for problems. You are adaptable and enjoy working on a variety of projects and tasks. Do Your Talents Include the Following? Demonstrated experience with: Experience building ServiceNow reports and dashboards. In depth understanding of ServiceNow Workflows, Business Rules, Integration HUB and REST APIs Knowledge of web-based protocols and standards (HTML, CSS, JSON, SOAP, REST, XML) Leading and implementing key initiatives for multiple teams of varying size and complexity. Ensuring high quality delivery of project requirements and service levels throughout the project life cycle including: Conducting project or team meetings, including project kickoff, and closing meetings. Preparing and reviewing project deliverables and reports. Performing job administration responsibilities, including status reports, budget to actuals, performance management activities, and performance evaluations for ADC project and delivery teams. Ability to work collaboratively with many cross functional teams and stakeholders. Experience working within an operationally driven or shared services environment. Establishing and cultivating business relationships and a professional network, including with senior executives. Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring, coaching, oversight and review of work, coordination across teams, and understanding how to motivate and create a positive culture through relationship building. Your Educational and Professional Qualifications Bachelor's degree from an accredited university in relevant academic area or equivalent relevant work experience. 5+ years working in technology or related fields, either in professional services or industry. 3 to 5 years of ServiceNow development for a large company utilizing ITSM, CMDB and SecOps Modules (SIR and VR) Proficiency in Microsoft Office suite applications with specific emphasis on Teams, Outlook, Excel, Word, and PowerPoint. Preferred experience using relevant software/systems (JIRA, SQL, Python, PowerBI, Sharepoint, gSuite, Linux, and others as applicable) Professional Certification such as PMP, Scrum Master, or advanced technical certifications are a plus. Certified as ServiceNow - System Administrator (CSA) and/or Certified as ServiceNow - Application Developer (CAD) are a plus. Our Hybrid Workplace Protiviti employees work in a hybrid environment which means you will be required to work from the Americas Delivery Center in our Blue Ash, OH location and/or from a remote location such as your residence. Dependent on the engagement or project parameters, you may be required to work onsite at the ADC up to 100% of the time. Generally, it is expected that you will be available to be physically present at the required work location and that you will have access to reliable transportation. Protiviti is not registered to hire or employ personnel in the following states - West Virginia, Alaska Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job. $82,000.00 - $138,000.00 Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job. 8% The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job. $88,560.00 - $149,040.00 Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year. Learn more about the variety of rewards we offer at Protiviti at *************************************************************************************** Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time. Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Protiviti's employment process, any offer of employment is contingent upon successful completion of a background check. Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to ************************** or call ************** for assistance. In your email please include the following: The specific accommodation requested to complete the employment application. The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Protiviti is not registered to hire or employ personnel in the following states - West Virginia, Alaska. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. JOB LOCATION OH PRO AMERICAS DELIVERY CENTER

**We get it: job searching takes time and attention.** At Kelly , we're here to make it a whole lot easier for you. We're seeking an installation/build specialist to work at a premier client in Lancaster, OH 43130. This opportunity could be the one you've been looking for. **Pay Rate:** $21 per hour + shift differential for certain shifts. **Multiple Shifts:** + A shift (M-F 6a-230p) + B shift (M-F 2p-1030p) + D shift (Th-Sun 6a-430p) + E shift (Th-Sun 6p-430a) **Why you should apply to be an installation/build specialist:** + Competitive pay rate with additional shift differential for specific shifts + Opportunity to work in a safe, clean, and organized environment + Engage in a dynamic role that involves cross-training in multiple departments within the datacenter + Gain experience in a cutting-edge industry with exposure to various electronic components and server installations **What's a typical day as a Installation/Build Specialist? You'll be:** + Responsible for the assembly and installation of servers and various electronic components using a variety of hand tools, power tools and measuring devices + Loading and unloading inbound and outbound freight to and from vehicles and containers + Performing quality checks on freight, ensuring accurate part numbers, quantities, and pristine condition + Executing daily inventory cycle counts and replenishment orders for critical spare parts on site + Processing returns shipments using multiple warehouse management systems + Placing server racks on the datacenter floor utilizing laser measuring devices with 100% accuracy + Populating electronic components and installing cabling into server racks by following provided diagrams + Operating material handling equipment such as straddle stackers, rack movers, and electric pallet jacks + Performing cleanup activities to ensure safety, cleanliness, and adherence to standards **This job might be an outstanding fit if you:** + Have a background in construction, building, installation, and large unit assembly + Have the ability to push, pull, and lift frequently throughout the workday + Possess good interpersonal and customer service skills, and have the ability to forge positive working relationships with customers and stakeholders on site + Are punctual, reliable, and have a keen attention to detail with a focus on quality + Are flexible and willing to cross-train in multiple departments within the datacenter **What happens next:** Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be an installation/build specialist today! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (********************************************************************* for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

We are seeking a detail-oriented and technically proficient Network Port Mapping Analyst to support our infrastructure project team. This individual will be responsible for auditing, documenting, and verifying the configuration of network devices and their connected end devices, ensuring compliance with the Port Schedule documentation. Key Responsibilities: + Review and interpret Port Schedule documents to understand expected network configurations. + Document which end-user devices are connected to specific network device interfaces (switch ports). + Record configured VLANs on network device interfaces. + Verify that end devices are physically connected to the correct switch ports per the Port Schedule. + Ensure network device interfaces have the correct VLAN assignments in line with the Port Schedule. + When required, verify IP addresses and subnet masks on connected end devices. + Identify and report any misconfigurations, discrepancies, or anomalies to the Project Manager. Requirements Qualifications: + Familiarity with networking fundamentals (e.g., VLANs, subnets, switch interfaces). + Experience reading network documentation or port schedules. + Ability to navigate and review switch configurations (Cisco or similar platforms preferred). + Strong attention to detail and accuracy in documentation. + Excellent organizational and communication skills. Preferred Skills: + Hands-on experience with network management tools or CLI-based switch inspection. + Basic knowledge of IP address management and subnetting. + Experience working in enterprise IT environments or infrastructure projects. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

You Belong Here The Protiviti Career provides an opportunity to learn, inspire, and advance within a collaborative and inclusive culture . We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver . At every level, we champion leaders who live our values of integrity, inclusion, innovation, and commitment to success. Imagining our work as a journey, we believe integrity guides our way, inclusion moves us forward together, innovation creates new destinations, and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm. Where We Need You The Protiviti Americas Delivery Center is seeking a Pod Lead (Manager) to join our growing technology competency . Embracing Protiviti's vision of "Bringing Confidence to a Dynamic World," the Americas Delivery Center (ADC) provides cost-effective, tech-enabled, and standardized services at scale, to drive efficiency into our service delivery processes in support of our global clients. What You Can Expect As part of Protiviti 's ADC team, you will oversee a team of analysts and senior analysts through multiple projects to ensure quality and efficiency. Our delivery center team collaborates to complete projects and assignments in support of Protiviti's Solution offerings - Technology, Risk and Compliance, Internal Audit & Financial Advisory, and Business Performance Improvement. The site capabilities may include research, development, maintenance, testing, validation, reporting, and other activities based on business needs . What Will Help You Be Successful + You enjoy contributing to operational excellence, working collaboratively and/or leading various teams and projects, e nsuring high satisfaction for our clients and stakeholder teams . + You are motivated to learn and are interested in all things related to tech nology, including the latest trends and developments. + You enjoy collaborating with teammates from diverse backgrounds to create exceptional outcomes. + You are highly organized and have familiarity with project management concepts. + You value serving as a mentor to others and promoting a positive team culture that fosters open communication among all members. + You create growth opportunities and directly oversee the development of others. + You have the ability to be innovative and come up with solutions for problems. + You are adaptable and enjoy working on a variety of projects and tasks . Do Your Talents Include the Following? Demonstrated experience with: + Experience building ServiceNow reports and dashboards. + In depth understanding of ServiceNow Workflows, Business Rules, Integration HUB and REST APIs + Knowledge of web-based protocols and standards (HTML, CSS, JSON, SOAP, REST, XML) Leading and implementing key initiatives for multiple teams of varying size and complexity. Ensuring high quality delivery of project requirements and service levels throughout the project life cycle including: + Conducting project or team meetings, including project kickoff, and closing meetings. + Preparing and reviewing project deliverables and reports. + Performing job administration responsibilities, including status reports, budget to actuals, performance management activities, and performance evaluations for ADC project and delivery teams. + Ability to work collaboratively with many cross functional teams and stakeholders. + Experience working within an operational ly driven or shared services environment. + Establishing and cultivating business relationships and a professional network, including with senior executives. + Leadership and direct supervisory experience of teams including conducting performance appraisals, mentoring, coaching, oversight and review of work, coordination across teams, and understanding how to motivate and create a positive culture through relationship building . Your Educational and Professional Qualifications + Bachelor's degree from an accredited university in relevant academic area or equivalent relevant work experience. + 5+ years working in technology or related fields, either in professional services or industry. + 3 to 5 years of ServiceNow development for a large company utilizing ITSM, CMDB and SecOps Modules (SIR and VR) + Proficiency in Microsoft Office suite applications with specific emphasis on Teams, Outlook, Excel, Word, and PowerPoint. Preferred experience using relevant software/systems (JIRA, SQL, Python, PowerBI , Sharepoint , gSuite , Linux, and others as applicable) + Professional Certification such as PMP, Scrum Master, or a dvanced t echnical c ertifications are a plus . + Certified as ServiceNow - System Administrator (CSA) and/or Certified as ServiceNow - Application Developer (CAD) are a plus. Our Hybrid Workplace Protiviti employees work in a hybrid environment which means you will be required to work from the Americas Delivery Center in our Blue Ash, OH location and/or from a remote location such as your residence. Dependent on the engagement or project parameters, you may be required to work onsite at the ADC up to 100% of the time. Generally, it is expected that you will be available to be physically present at the required work location and that you will have access to reliable transportation. Protiviti is not registered to hire or employ personnel in the following states - West Virginia, Alaska Starting salary is based on a full-time equivalent schedule. Placement in the range is dependent upon experience, skills and geographic work location. Below is the salary range for this job. $82,000.00 - $138,000.00 Our annual bonus plan provides eligible employees additional cash and/or discretionary stock compensation opportunities. Below is the bonus target opportunity for this job. 8% The total cash range is estimated from the sum of the base salary range plus the bonus target opportunity. Below is the estimated total cash range for this job. $88,560.00 - $149,040.00 Employees are eligible for medical, dental, and vision coverages, FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave up to 10 weeks, and short/long term disability. We offer eligible employees a company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions. We provide Choice Time Off (CTO) for vacation, personal needs, and sick time. The amount of (CTO) varies based on years of service. New hires receive up to 20 days of CTO per calendar year. Protiviti also recognizes up to 11 paid holidays each calendar year. Learn more about the variety of rewards we offer at Protiviti at https://www.protiviti.com/sites/default/files/2025-01/2025\_u.s.\_benefit\_highlights.pdf . Any benefits outlined are part of our reward offerings for full-time employees in the U.S. Your Open Enrollment materials, insurance contracts, plan documents and Summary Plan Descriptions together comprise the official plan document which legally governs the administration of your benefit plans. Protiviti reserves the right to terminate or amend your benefit plans in any way and at any time. Protiviti is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Protiviti's employment process, any offer of employment is contingent upon successful completion of a background check. Protiviti is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: + The specific accommodation requested to complete the employment application. + The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Protiviti will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Protiviti will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Protiviti is not registered to hire or employ personnel in the following states - West Virginia, Alaska. Protiviti is not licensed or registered as a public accounting firm and does not issue opinions on financial statements or offer attestation services. JOB LOCATION OH PRO AMERICAS DELIVERY CENTER Protiviti (www.protiviti.com (https://www.protiviti.com/us-en) ) is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and our independent and locally owned Member Firms provide clients with consulting and managed solutions in finance, technology, operations, data, analytics, digital, legal, HR, governance, risk and internal audit through our network of more than 85 offices in over 25 countries. Named to the 2025 Fortune 100 Best Companies to Work For (https://www.greatplacetowork.com/certified-company/1271638) list, Protiviti has served more than 80 percent of Fortune 100 and nearly 80 percent of Fortune 500 companies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI (https://www.roberthalf.com/us/en) ). Founded in 1948, Robert Half is a member of the S&P 500 index. Click HERE (https://learnmore.protiviti.com/joinourtalentcommunity) to receive insights to life at Protiviti and be among the first to hear about new career opportunities that align with your areas of interest.

We are looking for an experienced ERP Technical Support Engineer to join our team in Greater Cleveland, Ohio. In this role, you will oversee the technical aspects of the Infor CloudSuite Industrial system, ensuring seamless functionality across multiple sites. You will collaborate with cross-functional teams to design, implement, and maintain solutions that support business objectives while delivering exceptional technical support. Responsibilities: - Develop and implement technical solutions within the Infor CloudSuite Industrial system to meet business goals. - Analyze business requirements to design systems that align with functional, performance, and security needs. - Configure and customize ERP systems, ensuring solutions are thoroughly tested and meet specifications. - Provide Tier 3 ERP support, troubleshooting complex issues and ensuring optimal system performance. - Create and maintain system documentation, user guides, and deliver training as needed. - Perform regular system updates, patching, and ensure data quality and integrity. - Collaborate with teams to enhance system processes and implement continuous improvement opportunities. - Automate workflows using scripting and other tools to optimize operations. - Conduct system monitoring, alerting, and disaster recovery planning to ensure business continuity. - Travel to various sites as needed to support ERP implementation and maintenance. Requirements - Minimum of 5 years of experience working with Infor CloudSuite Industrial and related technologies. - Proficiency in ERP system administration, including enhancements, customizations, and implementations. - Expertise in Mongoose development, API integrations, forms development, and workflows. - Strong knowledge of reporting tools, data views, data lakes, and data warehouse structures. - Familiarity with Microsoft technologies such as .NET and SQL Server. - Experience in web development using JavaScript, jQuery, and web services. - Solid understanding of business processes including finance, purchasing, and manufacturing. - Proven ability to deliver solutions following industry standards for analysis, design, testing, and deployment. Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .