Customer Service Representative
Service representative job at Robert Half
Schedule: 9:00 AM - 6:00 PM CST About the Role We are looking for a Customer Service Representative with strong interpersonal skills and a proactive mindset to support our Trauma & Extremities Business Units. This role is ideal for someone who is committed to delivering exceptional service and going above and beyond to meet customer needs.
Key Responsibilities
+ Provide customer service related to sales, order entry, and purchase order collections.
+ Maintain positive customer relationships and resolve claims and complaints in compliance with consumer laws.
+ Develop initiatives to inform and educate customers about products and processes.
+ Collaborate with internal teams to create improvement plans for purchase order collections.
+ Follow clearly defined procedures and guidelines to ensure accuracy and consistency.
Why Join Us?
+ Remote work flexibility.
+ Opportunity to support a critical business unit in the healthcare industry.
+ Collaborative team environment with clear processes and guidelines.
Requirements
Qualifications
+ High school diploma or equivalent required.
+ Minimum of 2+ years of experience in customer service, data entry, account management, or a related field.
+ Strong computer skills, including proficiency in Microsoft Excel and Outlook (required).
+ Experience with SAP and purchase order applications preferred.
+ Ability to manage multiple tasks within structured processes and maintain attention to detail.
+ Excellent written and verbal communication skills.
Technical Requirements
+ Proficient in Microsoft applications (Excel and Outlook are a must).
+ Power BI experience is a plus.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
Ā© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Bilingual Spanish Agent
Tucson, AZ jobs
Career paths start between $37,000 - $40,000 per year ($18.00 - $19.25 an hour which includes $.50 an hour in onsite differential plus $1 language differential) plus bonus.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for auto insurance sales, so you will be handling Spanish-language mainly inbound calls from people looking to purchase auto insurance. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
What are the qualifications to be a Bilingual/Spanish Representative at Afni?
At least six months working in a service or sales environment
Ability to work in a fast-paced environment
Ability to multitask and use effective time management
Ability to communicate written and verbally in both Spanish and English
Computer skills
Requirements
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Customer Sales Representative
Tucson, AZ jobs
Career paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .50 an hour).
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless sales, so you will be handling mainly inbound calls from people looking to purchase wireless devices and services for businesses. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
Key Qualifications:
Six months of sales experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Customer Service Agent
Tucson, AZ jobs
Career paths start at $17/hr (which reflects $16.50/hr plus 50 cent on-site differential) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
What are the qualifications to be a Customer Service Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Customer Service Representative
Tucson, AZ jobs
Career paths start at $17/hr plus bonuses (this includes an hourly base rate of $16.50 and an on-site differential of 50 cents an hour) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
What are the qualifications to be a Customer Service Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Call Center Representative
Tucson, AZ jobs
Career paths start at $17/hr (which reflects $16.50/hr plus 50 cent on-site differential) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
Key Qualifications
Exceptional communication and active listening skills, with the ability to build rapport and handle difficult situations professionally; navigating multiple systems and maintaining a positive attitude under pressure; quick-thinking problem solver; and self-motivated with a strong work ethic and effective time management.
Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service.
Sales experience: Minimum 6 months in a sales role
Available for paid training to include 2 weeks of licensing, 3 weeks of product training and 4 weeks of continued training.
Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST.
Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States.
Sales Representative
Columbia, MO jobs
Job Type Full-time Description
Close More Deals | Earn More Money | $125,000 - $250,000 Annually
Are you looking for a proven sales process, career growth, and unlimited earning potential? At Erie Home, a leading provider of residential roofing solutions, we set you up for success - pre-qualified leads, paid training, and control of your income.
We're hiring Sales Representatives to help
strengthen communities by safeguarding homes with expert solutions
. With over 100 locations and $600M+ in annual revenue, our organic, rapid growth creates a fast track to management, with 98% of our sales leadership promoted from within! Take advantage of nationwide opportunities for career advancement!
Why Join Erie Home?
Uncapped Commissions with Weekly Pay: earn an average of $2,500 per sale, paid before installation, plus monthly bonuses
Proven Earnings: Our successful sales representatives earn between $125,000 - $250,000+ per year
$3,000 Quick Start paid during early intervals as you build success
Leads Provided: Focus on closing deals, attend pre-set, pre-qualified, one-call-close appointments for our unique, high-demand roofing solutions
W-2 Employee Benefits: medical, dental, vision, life insurance, & 401k with company match
Exclusive Military Benefits: tenure-based bonuses & annual retreat
Training Provided: continuous development & real career advancement
Day in the Life as a Sales Representative:
Attend pre-confirmed appointments starting between 1 pm and 7:30 pm
Conduct in-home sales presentations & product demos
Use innovative software for precise measurements
Assess damage through ladder or attic inspections - no need to get on the roof!
Negotiate & close deals to meet homeowner's needs
Requirements
No sales or construction experience needed - we provide full training!
Midday, evening, & weekend availability
Valid driver's license, reliable transportation with auto insurance, and the ability to travel to and from in-home appointments.
Join a Fast-Growing, Industry-Leading Team!
Erie Home has been a leader in residential roofing solutions for decades, offering the best-in-class, high-demand products that practically sell themselves. Our exclusive, industry-leading roofing systems provide unmatched durability, energy efficiency, and curb appeal-giving homeowners a solution they can't find anywhere else. Ranked Top 10 on the Qualified Remodeler Top 500 list and recognized as one of the Fastest Growing Companies on the INC 5000 list, we're expanding nationwide and looking for top sales talent to join us.
Ready to sell a product homeowners want from a company that values leadership, growth, and connection? Apply today and help us make every home an Erie Home!
Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information.
Salary Description $125,000 - $250,000
Customer Service & Documentation Operations Representative (Remote)
Stone Mountain, GA jobs
We are currently looking for responsible and detail-focused individuals to join our remote team as Customer Service & Documentation Operations Representatives. This work-from-home position supports daily business operations by assisting customers and maintaining accurate documentation within internal systems. The role is well suited for individuals who are organized, reliable, and comfortable working independently while following clear guidelines.
In this role, you will communicate with customers through inbound phone calls and written communication channels such as email or internal messaging platforms. Your primary responsibility will be to respond to general inquiries, provide basic assistance, and ensure customers receive accurate and clear information. A professional, respectful, and patient communication style is required, as you will represent the company during every interaction. All customer interactions must be recorded accurately to support internal tracking and service quality.
Alongside customer service duties, you will perform documentation and records entry tasks. These responsibilities include entering information into internal databases, reviewing documents for accuracy and completeness, updating existing records, and organizing digital files. Attention to detail is critical, as the information you process supports internal workflows, reporting, and operational decision-making.
This position involves routine and structured tasks that require focus and consistency. Training materials, written procedures, and quality standards will be provided during onboarding to help you understand systems and expectations. Although the role is remote, regular communication with supervisors and team members will take place through online tools to ensure alignment and support.
Applicants must have access to a reliable internet connection, a personal computer or laptop, and a quiet workspace suitable for professional communication. Basic computer skills are required, including familiarity with email, spreadsheets, and web-based systems. Strong time management skills and dependability are essential to meet assigned schedules and deadlines.
Previous experience in customer service, administrative support, or documentation roles is helpful but not required. Entry-level candidates who demonstrate a positive attitude, attention to detail, and willingness to learn are encouraged to apply. Training and ongoing support will be provided to help new team members succeed.
Work schedules may be part-time or full-time depending on operational needs. Compensation and schedule details will be discussed clearly during the interview process. This position does not require any application fees, equipment purchases, or upfront payments.
Client Services Representative
High Point, NC jobs
Graham Personnel Services is seeking a Client Services Representative with strong project management experience to support a Sales Team and maintain client relationships.
The ideal candidate can work independently while also collaborating effectively with team members. This role focuses on coordinating client accounts, ensuring accurate communication with operations, and supporting the continued growth of clients.
This is a direct hire opportunity with a pay rate of $50-60K
Responsibilities:
Serve as the main contact for assigned client accounts
Maintain and control documentation from the Sales department, including Customer Specification Documents
Handle administrative details for new projects
Support client services on project-based work, troubleshooting, record-keeping, and process improvement
Perform other duties as assigned by supervisor or manager
Qualifications:
Bachelor's degree preferred
Proficient in Microsoft Office
Minimum 1 year of experience in client management; 2+ years preferred
Strong project management skills required
Ability to work independently and collaboratively
Skills:
Strong communication and organizational skills
Detail-oriented with ability to manage multiple tasks
Ability to collaborate across teams to support client needs
Banking Representative
Columbus, OH jobs
Banking Financial/Operations Analyst - Contract Opportunity. Recent Grads are more than welcome!
Duration: 12-month contract
Pay: $19-$20/hour on W2 Full Time
Are you a recent graduate in Finance, Accounting, Economics, or a related field looking to kick-start your career? We're seeking a Financial/Operations Analyst with 6 months to 2 years of experience (internships count!) to join the team of a leading investment banking firm.
Ideal Candidate:
ā Recent grad with a Bachelor's in Business (Finance, Accounting, Economics, or related).
ā Experience or internship in banking or financial services is highly preferred.
ā Strong analytical, communication, and organizational skills.
What You'll Do:
Support financial and operational processes.
Handle incoming phone calls related to service inquiries on Brokerage accounts
Provide accurate and efficient responses while meeting key performance metrics
Support customers with:
Brokerage Cash Management products and services
Brokerage Online platform (client website)
Mobile app assistance
General account and financial-related questions
Deliver professional, high-quality, and world-class customer service
Work effectively in a fast-paced, team-oriented environment
Multi-task and adapt quickly in a busy financial service center
Why Join Us?
Gain valuable experience with a leading financial institution. Plus, there's a possibility to convert to a permanent position after the contract period!
Apply now to take the first step in your career!
Customer Service Representative
North Palm Beach, FL jobs
Our client is seeking a Client Service Representative to join their team! This position is located in North Palm Beach, Florida.
Execute and submit client account servicing requests within appropriate time frames, including submitting wires and fund transfers, preparing required documentation, opening and closing accounts, maintaining accurate and complete account records, imaging documents, and researching client issues
Handle paying and receiving activities, including cash transactions and daily balancing activities, while fully understanding and adhering to all WM Lobby Banking Operations policies and procedures as documented on the WM Intranet
Develop strong understanding of the required steps involved in each request, communicating with relationship management and NCSS teams as needed to obtain information necessary to properly execute requested activities
Maintain strong understanding of policies and procedures, addressing the requirements of each activity in a timely manner and in strict adherence with company and Wealth Management Risk Management and Compliance guidelines, promptly escalating any issues or concerns to management
Develop strong knowledge of various business applications critical to client and account servicing, including online tools, and actively seek to expand knowledge of the latest enhancements to company partner and client technology and systems to maintain the highest standards of service
Assist with the maintenance and servicing of Safe Deposit Boxes in offices where available
Stay informed of new and existing company and Wealth Management products, services, and compliance requirements to respond to client inquiries and assist in recommending services that help expand overall client relationships
Monitor banking reports and provide assistance with banking audits as directed by the Team Leader or Manager
Desired Skills/Experience:
Knowledge of federal regulation banking guidelines banking operations products and services acquired through related work experience is preferred
Strong client service skills problem solving and organizational skills are required to identify research and resolve requests
Ability to think critically and to work well independently and as part of a team
Strong verbal and written communication skills
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $12.00 and $17.13. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Customer Service Representative
Cambridge, MA jobs
Job title : Customer Service Representative I
Duration: 3 months
Schedule: 35 hrs/week (9-5 or 10-6; flexibility for events before/after hours)
Pay: $32/hour (W2)
Requirements:
3+ years administrative/customer service experience
Strong MS Word & Excel skills
Excellent communication, organization, multitasking, and attention to detail
Professional, dependable, and customer-focused; able to work independently and on a team
BA/BS and university/Harvard experience preferred
Responsibilities:
Provide in-person, phone, email, and web-based customer support
Serve as first point of contact at reception and events
Handle routine and complex inquiries; troubleshoot issues
Support employer events, career fairs, and interview days
Maintain confidentiality and accuracy in a fast-paced environment
Call Center Specialist
Wilmington, DE jobs
On-site role
Qualifications:
Phone background preferred
Proficient on the computer
Good typing skills
Friendly customer service.
Contact with taxpayers at the window.
100% incoming calls, 1000 calls/day across the department
Customer Service Representative
Louisville, KY jobs
Job Title:- Customer Service Representative
(May go Longer)
Work Hours:- Second Shift (02:00 PM to 10:00 PM)
Job Description:-
Receives processes and verifies the accuracy of orders from customers and customer purchase orders.
Initiates required action for response to customer service requests for order changes including the maintenance of order information files and communicate changes to the appropriate personnel.
Receives inquiries from and/or contact the company's customers to resolve a variety of order related issues.
Loads and maintains bills of material (BOM's) for the plant.
Maintains and updates routing instructions per customer.
Operates a computer workstation to obtain and extract order information and provides Customer Service management with the data for inclusion in reports.
Performs assigned system maintenance to various electronic order files.
Makes required changes/updates in SAP system per production requirements, BOM's, relief files, etc.
Develops and recommends changes to existing methods and systems to increase the accuracy, efficiency and responsiveness of the Customer Service Department.
Prepares, generates and distributes daily reports and order acknowledgments to appropriate personnel.
Prepares invoices and tests certificates for shipments of finished goods and customer samples.
Assists in APQP process with Quality Department.
Provides back-up support to other group members (i.e. Supervisor, Inventory Specialist) in the performance of job duties as necessary.
Performs other duties as required.
Skills Required
High school diploma or GED.
2+ years of previous customer service experience in an automotive manufacturing environment preferred.
Must demonstrate good oral and written communication skills.
Detail oriented and ability to work in a team environment.
Must be able to communicate with Production to meet customer demands Strong communication skills Excellent computer skills (MS Office products).
Must have the ability to work overtime and weekends as required.
Ability to work with little or no supervision and to plan, organize and set priorities.
Ability to organize and prioritize own work to ensure daily workload is completed; to react and perform under stress and to exercise independent judgment in work environment
Customer Service Representative
Wilmington, DE jobs
Duration-12+ months Contract
Shift-8 am - 4:30 pm M-F
Qualifications:
Phone background preferred
Proficient on the computer
Good typing skills
Friendly customer service.
Contact with taxpayers at the window.
100% incoming calls, 1000 calls/day across the department
Customer Service Representative
Wilmington, DE jobs
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Customer Service Representative
Wilmington, DE jobs
Qualifications:
Phone background preferred
Proficient on the computer
Good typing skills
Friendly customer service.
100% incoming calls, 1000 calls/day across the department
Customer Service Representative (B2B experience)
Los Angeles, CA jobs
We are seeking a Customer Service Representative with strong communication skills and attention to detail to join our team in Montebello. This role involves managing customer orders, ensuring accurate data entry, and providing exceptional service in a fast-paced office environment.
š
Term: Temp-to-Hire
š Schedule: Monday-Friday | 8:30 AM - 5:00 PM
šµ Pay: $19-$23/hr (depending on experience)
ā
Background Check Required
Key Responsibilities
Provide excellent customer service in an office setting (Must have B2B and/or Manufacturing experience).
Take customer orders via phone and email.
Enter orders into the system .
Track shipments and update customers on order status.
Follow up on COD payments and process credit card transactions.
Requirements
Bilingual (English/Spanish) - Required.
Proficient in Excel for data entry and order tracking.
Excellent verbal and written communication skills.
Strong attention to detail and follow-up skills.
Previous experience in customer service within an office environment.
Keys to Hire
Bilingual Spanish
Excel proficiency
Strong communication and organizational skills
Desired Skills and Experience
Job Summary
We are seeking a Customer Service Representative with strong communication skills and attention to detail to join our team in Montebello. This role involves managing customer orders, ensuring accurate data entry, and providing exceptional service in a fast-paced office environment.
Key Responsibilities
Provide excellent customer service in an office setting (B2B experience preferred).
Take customer orders via phone and E-Mail.
Enter orders into the system.
Track shipments and update customers on order status.
Follow up on COD payments and process credit card transactions.
Requirements
Bilingual (English/Spanish) - Required.
Proficient in Excel for data entry and order tracking.
Excellent verbal and written communication skills.
Strong attention to detail and follow-up skills.
Previous experience in customer service within an office environment.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Customer Service Representative
New York, NY jobs
Job Title: Customer Service Representative
Duration: 3 + Months (possible extension)
Pay rate: $18/hr on w2
We are seeking a detail-oriented and customer-focused professional to manage order processing, customer communications, and administrative support. This role ensures accurate order handling, timely issue resolution, and strong coordination with internal teams.
Key Responsibilities
Process customer orders received via EDI, email, and phone accurately and in a timely manner
Document and communicate all order changes or revisions to the appropriate departments
Provide required documentation to operations and warehouse teams
Maintain clear communication with customers regarding pricing discrepancies, stock availability, and potential shipping delays
Ensure all customer-related documentation is complete, accurate, and properly filed
Process RMAs and credits; coordinate with customers and finance as needed
Oversee and manage PaperVision system
Attend and participate in meetings as required
Additional Responsibilities
Answer incoming calls and provide customer assistance
Manage and resolve customer complaints; escalate to supervisors when necessary
Provide customers with missing or replacement documents (invoices, BOLs, etc.)
Support the sales team with customer and order-related needs
Greet visitors, screen calls, and relay messages to appropriate staff
Monitor facility access to ensure entry is limited to authorized employees and vendors
Complete special projects and miscellaneous customer care tasks as assigned
Prepare reports and maintain required documentation
Job Requirements
Education
High School Diploma or GED required
Experience
1-2 years of related experience and/or training, or an equivalent combination of education and experience
System implementation experience preferred
Knowledge, Skills & Abilities
Proficiency in Microsoft Excel, Outlook, EDI systems, IDS systems, and Power Sell software
Strong verbal and written communication skills
Effective time management and organizational skills
10-key data entry proficiency
Language Skills
Ability to read and interpret safety rules, procedures, and operating instructions
Ability to write routine reports and correspondence
Ability to communicate effectively with customers and employees
Math Skills
Ability to perform basic arithmetic with whole numbers, fractions, and decimals
Ability to calculate rates, ratios, and percentages and interpret graphs
Reasoning Skills
Ability to follow written, verbal, and diagram-based instructions
Ability to solve problems involving multiple variables in standard situations
Strong judgment and ability to work independently when supervision is limited
Accounting Services Specialist II - AP
Service representative job at Robert Half
Description We are looking for a detail-oriented and dedicated Accounting Services Specialist II to join our team in Highland Hills, Ohio. In this long-term contract role, you will play a critical part in providing back-office support for financial transactions, ensuring accuracy and compliance while helping to mitigate potential financial risks. This position offers an excellent opportunity to contribute to a dynamic and fast-paced environment focused on delivering exceptional service to staffing firms.
Responsibilities:
- Process incoming and outgoing cash transactions with precision and accuracy.
- Identify and report any signs of fraudulent activity or financial risks.
- Perform reconciliations to ensure proper tracking of financial records.
- Utilize Microsoft Excel to analyze data and prepare financial reports.
- Assist in maintaining the general ledger and updating financial accounts.
- Provide support in payroll processing and related activities.
- Collaborate with team members to manage time-sensitive financial tasks efficiently.
- Support ad hoc financial projects as needed to meet organizational goals.
- Leverage knowledge of human capital management and specialty finance to improve service delivery.
- Communicate effectively with stakeholders to ensure alignment on financial processes. Requirements - Proficiency in data entry and handling large volumes of financial transactions.
- Strong skills in Microsoft Excel for data analysis and report preparation.
- Experience in payroll processing and back-office support.
- Familiarity with general ledger maintenance and reconciliations.
- Ability to identify and address financial risks, including fraudulent activity.
- Excellent organizational and time management skills for handling multiple tasks.
- Knowledge of human capital management and financial services.
- Detail-oriented with a commitment to accuracy and compliance.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
Ā© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .