Robin is reimagining workplace operations as a strategic function, and AI is at the core of how we get there. We help workplace teams bring order to the chaos by automating logistics, simplifying operations, and giving employees a seamless way to connect with the office. Today, our workplace operations platform is used by thousands of offices around the world.
At Robin, we believe the best connections and ideas come from being in the room together, so we work in person a few days a week. But we also build flexibility into every part of our product, and our culture, so people can do great work without burning out.
You want to be the trusted partner who helps customers turn Robin into an essential part of how their workplace runs.
Robin is hiring a Customer Success Manager to own the full customer lifecycle end-to-end from onboarding and day-to-day relationship management through renewal and expansion.
We're a hybrid team based in Boston, working in-office at least two days a week so we can build and solve in real time. You'll join a small, high-trust team where great ideas become customer wins quickly.
Why this role exists:
As Robin continues to grow, our customers rely on us not just for software, but for guidance on how to run smarter, more connected workplaces. This role exists to ensure customers see value quickly, adopt key features deeply, and become long-term Robin champions. You'll sit at the center of the customer experience, partnering across sales, product, support, and marketing to drive retention, expansion, and advocacy.
What you'll do:
* Own the full customer lifecycle end-to-end - from onboarding and day-to-day relationship management through renewal and expansion - with Net Revenue Retention as a core measure of success.
* Prioritize and tailor customer engagement using key inputs such as ARR, customer health, renewal timing, expansion potential, and churn risk.
* Build and develop strong Robin champions within customer organizations, partnering with Marketing to create advocacy opportunities like case studies, testimonials, and references.
* Influence customer loyalty and adoption through independent ownership and execution of intentional strategic activities like usage/data analysis, account planning, and EBRs/QBRs.
* Stay closely aligned with the product roadmap and upcoming releases, proactively sharing relevant updates and value with customers.
* Partner cross-functionally with Support, Product, and Engineering to drive resolution of customer issues and deliver clear, timely updates to stakeholders.
* Capture, synthesize, and share actionable customer feedback with the Product team to inform roadmap decisions and improve the overall customer experience.
You'll thrive here if you're:
* Experienced partnering and expanding relationships with senior-level customers at a SaaS or B2B technology company.
* Energized by ambiguity, enjoy diving into new challenges, and take ownership of figuring things out.
* Proven track record of meeting or exceeding monthly and annual NRR or GRR goals by aligning customer needs with product value drivers. Excited to manage and grow a multi-million-dollar book of business that includes both national and multinational customers.
* Confident advising customers across a range of industries and use cases, working with stakeholders across functions like IT, Workplace, and Facilities, and at levels from individual contributors to executives.
* Passionate about hybrid work and believe in the value of intentional, in-person collaboration.
* Able to communicate clearly and thoughtfully, whether you're documenting processes, guiding customers, or aligning internal teams.
Core competencies for success:
* Learning Velocity: You learn fast and apply new ideas quickly.
* AI Fluency: You understand and apply the right models and tools to solve problems.
* Creative Execution: You turn ideas into outcomes with practical impact.
* Collaboration: You share knowledge, unblock teammates, and build together.
$85,000 - $100,000 a year
Our compensation decisions based on an individual's experience, skills and education in line with our internal compensation philosophy.
This role features a high-earning compensation plan, with an $85,000-100,000 base salary and $50,000 in commission potential.
Benefits that have your back (and your future):
* Medical & Dental Insurance through Blue Cross Blue Shield covered at 80% for you and your dependents, with two plan options including a High Deductible Plan with a company-funded HSA
* Vision Insurance - EyeMed coverage to keep your future in focus
* Company-paid protection - Short & Long Term Disability, Life, and AD&D insurance
* Paid Parental Leave - 100% covered so you can focus on your growing family
* Incentive Stock Options - Own a piece of what you're building
* 401(k) with company match - Up to 3% match to help grow your nest egg
* Flexible vacation policy - Take the time you need (and yes, we actually do!)
* 12 company holidays - Plus your flexible time off for the perfect work-life balance
Perks that enable your continued success:
* Professional Development & AI Tools Stipend
* Referral Bonus Program
* Recognition perks
* In-Office Commuter Stipend
We Celebrate Diversity
Robin is committed to creating a workplace that reflects the world around us. We believe that the key to good work is empowering our people and we know that diversity and inclusion are a large part of this equation. Our realities shape our everyday experiences and it's our responsibility to our employees, our customers and our communities to address the issues with workplace representation. Robin does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$85k-100k yearly 3d ago
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Account Executive
Robin 4.8
Robin job in Boston, MA
Robin is reimagining workplace operations as a strategic function, and AI is at the core of how we get there. We help workplace teams bring order to the chaos by automating logistics, simplifying operations, and giving employees a seamless way to connect with the office. Today, our workplace operations platform is used by thousands of offices around the world.
At Robin, we believe the best connections and ideas come from being in the room together, so we work in person a few days a week. But we also build flexibility into every part of our product, and our culture, so people can do great work without burning out.
We're looking for an Account Executive to drive new business and help companies simplify workplace operations.
Why this role exists:
Workplace leaders are navigating a new, more complex era of hybrid work. They need tools that bring clarity, connection, and smarter operations to their teams. Demand for Robin is growing, and we need an AE who can guide prospects through this evolving landscape - helping them understand how Robin streamlines space management, coordinates hybrid teams, and simplifies daily operations. This role is essential to expanding our presence in the market and connecting more organizations with the platform that helps workplace teams thrive.
What you'll do:
* Own the full sales cycle - from prospecting to close - across mid-market and enterprise accounts
* Build and manage a strong pipeline through outbound efforts and inbound qualification
* Lead discovery, deliver tailored demos, and articulate Robin's value with clarity and confidence
* Partner closely with Marketing, and Channel to advance high-quality opportunities
* Forecast accurately, maintain clean CRM hygiene, and contribute insights to improve our GTM motion
* Be a trusted advisor to prospects, guiding workplace, IT, and operations leaders through buying decisions
* Share customer and market trends with Product and GTM teams to help shape future improvements
You'll thrive here if you:
* Have 5+ years of closing experience in B2B SaaS or workplace/IT-related technology
* Are a strong communicator who can tailor conversations across technical and executive audiences
* Are comfortable selling multi-stakeholder solutions with clear ROI
* Have experience with workplace platforms, hybrid work technology, space planning tools, or IT/AV systems
* Are familiar with multi-product selling or consultative solutions-based cycles
* Are curious, adaptable, and energized by building in a fast-moving environment
* Value partnership-working closely with your GTM teammates to create a smooth, cohesive buying experience
Core competencies for success:
* Learning Velocity: You learn fast and apply new ideas quickly.
* AI Proficiency: You bridge problem-solving and creativity, using AI to deliver solutions with real-world impact.
* Collaboration: You share knowledge, unblock teammates, and build together.
$125,000 - $250,000 a year
Our compensation decisions based on an individual's experience, skills and education in line with our internal compensation philosophy.
This role features a high-earning compensation plan, with a $125,000 base salary and $125,000 in commission potential.
Benefits that have your back (and your future):
* Medical & Dental Insurance through Blue Cross Blue Shield covered at 80% for you and your dependents, with two plan options including a High Deductible Plan with a company-funded HSA
* Vision Insurance - EyeMed coverage to keep your future in focus
* Company-paid protection - Short & Long Term Disability, Life, and AD&D insurance
* Paid Parental Leave - 100% covered so you can focus on your growing family
* Incentive Stock Options - Own a piece of what you're building
* 401(k) with company match - Up to 3% match to help grow your nest egg
* Flexible vacation policy - Take the time you need (and yes, we actually do!)
* 12 company holidays - Plus your flexible time off for the perfect work-life balance
Perks that enable your continued success:
* Professional Development & AI Tools Stipend
* Referral Bonus Program
* Recognition perks
* In-Office Commuter Stipend
We Celebrate Diversity
Robin is committed to creating a workplace that reflects the world around us. We believe that the key to good work is empowering our people and we know that diversity and inclusion are a large part of this equation. Our realities shape our everyday experiences and it's our responsibility to our employees, our customers and our communities to address the issues with workplace representation. Robin does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$60k-99k yearly est. 44d ago
Hospitality Operations Associate
Sullivan Capital 4.0
Remote or Lenox, MA job
Hospitality Operations Associate- Garden Gables
Flexibility: Opportunity to work from home in the off-season when focusing on dedicated projects and administrative tasks
About the Role
Garden Gables - part of the Sullivan Capital hospitality collection alongside
The Coach House
(Salem, MA) and
The Highliner
(Gloucester, MA) - is seeking a hands-on, detail-driven Manager to lead daily operations and deliver an exceptional guest experience. This position is ideal for someone who thrives in boutique hospitality, enjoys wearing many hats, and takes pride in maintaining the highest standards of service and design.
What You'll Do
Oversee daily operations, cleaning staff, and contractors to ensure the property runs seamlessly.
Serve as the primary on-site contact for guests, ensuring every stay is warm, polished, and personalized.
Collaborate closely with our Marketing & Social Media Manager, Reservation Specialists, and ownership on storytelling, guest packages, and promotions.
Support creative initiatives including photography, videography, and local partnerships.
Manage inventory, payroll hours, and property reporting with precision and accountability.
What We're Looking For
2+ years in hospitality, property management, or boutique hotel operations - or someone with closely related, transferable experience and a strong interest in boutique hospitality.
Strong communication, organization, and leadership skills.
Proficiency with remote door access control, Mews, Breezeway, Stripe, and internal applications.
Must live within the Berkshires or within a 30-minute commute of Lenox, MA.
Availability for occasional on-call support during evenings or weekends.
The Ideal Fit
You're resourceful, guest-focused, and thrive in environments where every detail matters. You can move fluidly between hospitality, operations, and creative work - and take pride in running a property as if it were your own.
$67k-113k yearly est. 4d ago
Senior Chief Engineer - Commercial Building Ops
Newmark Group 4.8
Boston, MA job
A leading commercial real estate firm in Boston is seeking an experienced engineer to manage building operations and staff. The ideal candidate will have a Bachelor's degree in Mechanical Engineering and 8-10 years of experience in a Class A setting. Responsibilities include ensuring regulatory compliance, developing capital plans, and providing project management support. This position offers the opportunity to work in a dynamic environment with competitive compensation.
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$86k-108k yearly est. 2d ago
Resident Service Specialist - 345 Harrison
UDR, Inc. 4.5
Boston, MA job
UDR is now hiring a Resident Service Specialist to join our team at 345 Harrison, our apartment community (585 homes) in Boston, MA.
GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with residents' needs, Move-In coordination, Onesite responsibilities, coordinating concierge type customer service, and resident activities. Provide coordination to ensure high quality resident customer service.
SUPERVISION RECEIVED: Reports directly to Community Director, Senior Community Director or Resident Services Manager.
SUPERVISION EXERCISED: N/A
ESSENTIAL FUNCTIONS:
Move-In Coordination
1. Ensure each new resident has a move-in orientation conducted by appointment.
2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.
Onesite Responsibilities
1. Scan all required move-in documents into Onesite.
2. Oversee Pending Tasks.
Customer Service Administration
1. Guide walk-in traffic and minimize the wait time.
2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director.
3. Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines.
4. Organize incoming packages systematically and distribute as needed.
5. Work closely with the Business Manager, Centralized Admin, Centralized Sales and Renewal teams to ensure leasing and renewal goals are met.
6. Utilize CRM to effectively manage resident relations, service requests and resident communications.
Property Condition oversight
1. Walk through the move-in ready apartment to ensure they meet standards prior to orientation.
2. Walk through all amenities daily to ensure they are stocked and in good condition.
3. Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved.
4. Provide superior customer service to internal and external customers.
Back-Up coverage
1. Interact with walk-in prospects by showing the property if needed and answering questions about the community.
2. Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls.
3. Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director.
4. May interact with walk-in prospects by setting-up a self-guided tour, answering questions about the community, lease terms, and local area.
5. Complete market summary and comp reports as directed.
6. Comply with all Company policies and procedures related to employment.
7. Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
8. Perform Resident Service Manager duties in the absence of the Resident Service Manager.
9. Perform other duties as assigned or as necessary.
PERFORMANCE REQUIREMENTS:
Knowledge of organizational policies and procedures. Ability to apply policies and procedures to solve everyday issues.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Must have excellent organizational skills. Ability to perform a variety of support assignments requiring some exercise of independent judgment. Demonstrated knowledge and familiarity with community and rental property operations.
Must know and follow the Fair Housing laws. Demonstrated skills with customer service. Knowledge of principles and methods for showing and promoting property. Ability to effectively present information to prospective or current residents. Knowledge of Onesite reporting; office practices and procedures; filing and maintenance of fiscal records. Must be detail orientated.
Must demonstrate excellent interpersonal skills; problem solving skills; and decision-making skills. Ability to meet and deal effectively with clients, associates, and the general public. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Ability to establish priorities and coordinate work activities. Ability to work in conjunction with Company managers, residents, and associates.
Must be skilled in word processing, drafting correspondence and memoranda. Attention to details, and basic experience with the internet. MS Office software applications required (e.g., Microsoft Office, Word and Excel). Knowledge of basic office practices and procedures; filing and maintenance of fiscal records.
TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting, some bending, stooping and stretching. Occasionally lifting files or paper weighting up to 30 pounds. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Regular and consistent attendance on the job is an essential function.
TYPICAL WORKING CONDITIONS: Normal office environment. Incumbents must be able to physically access all exterior and interior parts of the community and amenities. Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous. Occasional evening or weekend work.
EDUCATION AND EXPERIENCE:
1. High School Diploma, or equivalent, is required.
2. Associate degree in business administration or equivalent, is preferred.
3. Minimum of two years of office experience is required.
4. Minimum of Two years' experience in residential properties, rental operations, hotel or related business operations is preferred.
5. Must have and maintain a valid driver's license unless otherwise noted.
Benefits Offered:
Medical, Dental, Vision Plans
Medical Flexible Spending Account
Dependent Care Spending Account
Lifestyle Spending Account
Supplemental Term Life Insurance
Critical Illness Plan
Supplemental Short-Term Disability Insurance / AD&D Insurance
Voluntary Long Term Care Insurance
401(k) Plan with company match
Hourly Range:
* $25/hr. - $27/hr., depends on experience
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$25-27 hourly 2d ago
Research Analyst
Savills North America 4.6
Boston, MA job
About Savills
Savills is an organization full of extraordinary individuals. Brilliant people who are driven to succeed, hungry to remain at the forefront of their specialties, and eager to propel themselves, our clients, and our business forward. We are one of the preeminent commercial real estate firms with services ranging from tenant representation and project management to workplace strategy and occupant experience - showcasing the breadth and depth of our expertise.
Find your place to thrive
No matter the role you're in, we all share one purpose: to help people thrive through places and spaces. The DNA ingrained in our business guides us on this mission, shaping the way we behave to deliver the best results. When you join Savills, our ask for you is simple:
Be extraordinary, together.
About the role
Based in our Savills Boston Studio in Back Bay neighborhood of Boston, the company is seeking a Research Analyst to join our commercial real estate firm. Joining as a Research Analyst provides an opportunity for individuals to work in a research and data services role and gain industry experience and knowledge for a long-term career within the organization's collaborative platform. This immersive position, working under the guidance of the Senior Vice President, Head of Americas Research, blends market analytics, client strategy, and transaction exposure to develop the next generation of real estate leaders. Designed as a launch point into the broader real estate industry at Savills, the candidate will play an active role in market intelligence, data strategy, and client-facing deliverables while collaborating across research, brokerage, and strategy teams. If you feel you possess the ambition, entrepreneurial spirit and drive to excel in the world of top-tiered business then we encourage you to apply.
Specific responsibilities to include:
Learn, track, and analyze factors including economic data impacting the local commercial real estate market
Provide regular updates to, and maintenance of, proprietary market information databases, including building and owner information, stacking plans, lease and sale comparables, tenants in the market, and other key data points
Lead the reporting process for quarterly office and industrial market statistics and reports, and assist with national research initiatives
Respond to all requests for data and information in a timely and accurate manner
Partner with Savills advisors, strategists, and other stakeholders on business development, bespoke client research, and pursuit strategy to transform data into actionable strategies and insights
Actively engage in training activities, networking and internal collaboration with nationally dispersed peer group of Researchers
Serve as a trusted analytical partner for client-facing teams to prepare pitch and marketing materials on emerging industries and key verticals
Develop innovative strategies to track and analyze global and domestic investment, as well as federal and state economic incentive programs
Demonstrated interest and comfort using emerging AI platforms (e.g., ChatGPT, automation, and visualization tools) to enhance analytical efficiency and creativity
This role is fully in-office in our Boston Studio, giving you the chance to collaborate closely with teammates, immerse yourself in our culture, and learn in real time
Qualifications
BA or BS Degree in economics, business, data science, real estate or related field
Accomplished with Microsoft Office Suite, internet research, and various other types of analytical and presentation software; Salesforce experience a plus
Strong analytical, storytelling, and visualization skills with ability to translate data into insightful strategy
Excellent communication, interpersonal, and presentation abilities with comfort addressing stakeholders, thought partners, and clients
Demonstrated professionalism, initiative, and ability to balance multiple high-priority projects
Self-starter with a proactive and curious mindset - driven to identify patterns, trends, and actionable intelligence
Ability to multi-task and meet deadlines
Savills values a diverse work environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status,or any other protected characteristic.
Savills participates in the E-Verify program
$88k-147k yearly est. 12h ago
Tax Manager: Growth, Mentoring & Flexible Work Options
Northpoint Search Group 4.0
Boston, MA job
A leading tax consultancy firm in Boston is seeking a detail-oriented Tax Manager to lead corporate and partnership tax compliance engagements. The ideal candidate has 5-7 years of experience in tax, a degree in Taxation, and strong mentoring abilities. This full-time position offers competitive compensation and numerous benefits, including 401(k) matching, paid time off, and career development opportunities. Join a dynamic team in a collaborative, growth-oriented environment.
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$82k-118k yearly est. 4d ago
Senior Property Operations Leader
Jones Lang Lasalle Incorporated 4.8
Boston, MA job
A leading global real estate firm is seeking a seasoned professional to lead property management operations in Boston. Responsibilities include driving client satisfaction, overseeing staff, and managing financial performance. The ideal candidate will have over 8 years of commercial real estate experience, including supervising teams and managing budgets. Strong communication skills and knowledge of building systems are essential. This role is on-site and offers an opportunity to shape the future of real estate for better outcomes.
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$106k-154k yearly est. 3d ago
Investor Relations Associate
Berkshire 4.4
Boston, MA job
Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders.
If you're interested in a workplace where everyone feels empowered to bring their full, authentic selves to work each day, come join our talented and growing team at Berkshire Residential Investments. Our environment of entrepreneurial spirit, culture of expertise and our people-first approach will allow you to thrive while continuing to grow in your career.
Position Summary
Berkshire has over 50 years of real estate investment experience and manages over $30 billion in U.S. residential real estate on behalf of a global institutional client base.
The Associate, Investor Relations is responsible for supporting Berkshire's Capital Markets team with all aspects of capital raising and client service for the firm's multifamily investment vehicles across equity and debt. This will include collaboration with portfolio managers, the investments team, asset managers, accounting, research and other functional areas of the organization to support fundraising efforts. This position must develop and grow a comprehensive, strategic and technical knowledge of the organizations' client base and funds as well as the competitive landscape and the overall real estate investment industry.
Responsibilities include, but are not limited to:
Capital Raising
Assist with completion of prospective investor requests across the firm's investment offerings
Maintain Berkshire's RFP software as the team's primary user to support capital raising efforts
Assist with the preparation and updating of marketing materials and investor deliverables
Assist with preparation for investor meetings and site visits
Industry and competitive research, including investor, prospect, competitor and real estate market activity
Tracking prospect pipelines and existing investor information, in Berkshire's Customer Relationship Management software
Client Service
Assist in preparation and coordination of Berkshire's Annual Investor Conference and other regular fund meetings
Formatting and branding of various materials in accordance with company brand guidelines to be used with current and prospective clients
Communicate with multiple internal business groups to coordinate the production of deliverables in a timely manner
Internal Support
Tracking current investment information and corporate facts and figures
Collaborate with all members of the Capital Markets team & offshore resources
Drive technological advancement and adoption
Knowledge/Experience:
3-5 years of real estate private equity experience
Clear understanding of fund management and private funds structure, preferably with knowledge of real estate investment concepts/metrics
Team player with an aptitude for organizing, prioritizing and managing multiple priorities using critical thinking and problem solving
Demonstrated self-confidence with senior management
Demonstrated mature conduct in high pressure and sensitive situations
Excellent verbal and written communication skills
Diligent attention to detail and accuracy
Technical/Educational Requirements:
Bachelor's degree in business, Finance, Accounting, Economics and/or a related field is strongly preferred
Demonstrated ability to use and learn new technology (e.g., computers/hardware, mobile, software, cloud-based programs)
Experience with response management software a plus
Proficiency with computers, keyboards, monitors and telephone headsets.
Proficiency in Microsoft Suite of Products (e.g., Word, Outlook, Excel, Teams, Power Point)
Berkshire Residential offers an excellent benefits package, focusing on our employees' total health and wellness. We offer programs and incentives that promote physical, mental, financial, and behavioral wellbeing both within and beyond our workplace. Please visit our Careers page for full details - and to learn more about how we value our employees.
Berkshire Residential values diversity, equity, inclusion and belonging. Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.
$144k-221k yearly est. 1d ago
Service Technician - 100 Pier 4
UDR, Inc. 4.5
Boston, MA job
Service Technician - Every day is an opportunity for you to turn an apartment into a home. #WRK4UDR. UDR, Inc. and its affiliated companies are seeking a Service Technician to join our team at 100 Pier 4, our apartment community (369 homes) located in Boston, MA.
Key Qualifications:
Technical of vocational certificate and/or degree preferred.
Minimum of two years of experience in building and mechanical maintenance including plumbing, electrical, appliance repair painting and drywall.
Knowledge and experience of HVAC and carpentry a plus.
EPA Type II or Universal certification preferred.
Valid driver's license and rotating on-call responsibility required.
Some locations require certification in pool operation (CPO).
Essential Job Functions:
Respond to resident requests for maintenance and service by taking appropriate action to repair and/or restore service within the quality and time standards established by the organization.
Maintain the overall appearance and cleanliness of the community by ensuring that grounds, amenities, building exteriors/interiors, market ready units, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community. All deficiencies and or risk management safety issues are reported immediately.
Ensure that apartments are ready for occupancy by performing various and as needed electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as well as carpet cleaning, painting, and overall apartment cleaning or other activities as necessary or as directed.
Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory.
Provide superior customer service to internal and external customers.
Perform other duties as assigned or as necessary.
Exceptional Benefits: We offer a comprehensive benefit package and discounts to live in our premier communities!
UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities with a mission of offering remarkable apartment homes in the most desirable locations throughout the United States. Share your expertise, skill and commitment to excellence with us, and be a part of UDR's team. #WRK4UDR
Pay: $22-$26/hr.
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$22-26 hourly 2d ago
Retail Real Estate Director, North America
Lego 4.3
Boston, MA job
personalise marketing, including social media features. Retail Real Estate Director, North America page is loaded## Retail Real Estate Director, North Americalocations: Boston Hubposted on: Posted Yesterdayjob requisition id: 0000030024**Job Description**The LEGO Group is seeking an outstanding leader to bring our LEGO owned and operated stores to new markets and improve our existing portfolio of 100+ locations in the US and Canada. Bring your retail and lease negotiation skills to the table and join our Retail Development global team!Relocation assistance is offered for this position**Core Responsibilities*** Negotiate new leases and lease renewals, based on retail development strategy inputs and annual rollout plans* Work with external partners and landlords to review and select site opportunities that meet the strategy, brand guidelines, space requirements and business case guardrails* Prepare and present site evaluation and site approval packages to develop business case and seek approval through Global Real Estate committee* Work closely and collaboratively with internal stakeholders: Footprint Strategy, Retail Design, Construction & Project Management, Finance, Legal, Stores, Retail Operations, Retail Marketing, Commercial Planning, Global Business Services* Develop and maintain clear real estate processes and company standards, including lease terms* Conduct periodic real estate portfolio reviews with landlords. Accountability for lease actions that drive profitability targets and occupancy costs* Interface with internal and external legal counsel to review LOIs, define lease risk protections and finalize execution* Collaborate with internal teams to ensure new stores and renovations are executed on time, leveraging support from the landlords and local authorities* Maintain updated Lease Portfolio and Landlord Database through dedicated company software & tools**Play your part in our team succeeding**Retail Development is part of the LEGO Retail organization responsible for our Direct to Consumer (D2C) business - namely LEGO.com and our portfolio of LEGO Branded stores.* Relevant work experience in retail real estate* Data driven, strong ability to interpret quantitative and qualitative data sets Strong negotiation skills* Excellent concise communication and presentation skills* Ability to work both independently and cross-functionally in a fast paced environment, managing multiple projects and deadlines simultaneously* Experience partnering with senior business leaders (Directors, VPs)* People Leadership experience with the ability to motivate and develop teams.* Ability to travel indicatively 30% of the time, sometimes more depending on specific projects#KC-LI1#LI-HYBRID**Compensation**The salary for this position has a range of $156,432.00 - $234,648.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.Here are some of what to expect:**Family** **Care** **Leave -** We offer enhanced paid leave options for those important times.**Insurances -** All colleagues are covered by our life and disability insurance which provides protection and peace of mind.**Wellbeing** - We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based**Colleague** **Discount** - We know you'll love to build so from day 1 you will qualify for our generous colleague discount.**Bonus** - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme**Your workplace -** When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.” The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.Thank you for sharing our global commitment to Children's Rights.We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make ***************** accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at **************, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.Just imagine building your dream career.Then make it real.**Join the LEGO team today.**Children are our role models. Their curiosity, creativity and imagination inspire everything we do. Our founder Ole Kirk Kristiansen made his first wooden toy in 1932. He persevered against the odds until his business was a success. Constantly innovating, never compromising. Building, rebuilding, and striving for the best. It is this resilience and permanent sense of renewal that drives us forward. We are never still. We will always be creating, inventing, andhaving fun. Build your career brick by brick and play your part in continuing our mission to “inspire and develop the builders of tomorrow”.
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$156.4k-234.6k yearly 4d ago
Patient-Patient Observer
VPNE Parking Solutions 4.1
Worcester, MA job
The role of the Patient Care Support (PCS) Companion (Patient Observer) is to provide constant safety observation of a patient identified to be at risk for causing unintentional or intentional injury to oneself or interfering with his/her/their care. Patients requiring a Care Companion (formerly called a sitter) could be confused, experiencing symptoms of drug/alcohol withdrawal, at a high risk for falling or at risk for elopement.
Responsibilities
The Patient Observer functions under the direction of VPNE in conjunction with the unit and clinical team overseeing the patient's stay. The Patient Observer/Companion is responsible for the care of the patient and in accordance with the individualized needs of the patient. Nursing care is provided to the patient by nursing staff.
Performs patient observation as assigned
Documents patients behavior using the appropriate form/tool
Obtains appropriate information at the start of the shift in regard to care from Registered Nurse
Patient conversation guidelines should be adhered to
Monitors the safety of the patient and maintains safe environment as directed by the registered nurse for ex: maintains safety position in room when appropriate. (i.e., back to door) and keeps patients in sight at all times.
Monitors patient for escalating behavior.
Accompanies the patient to the bathroom and testing as needed.
Demonstrates proficiency with the use of bed alarms.
Patient's clothing and belongings will be placed in the patient's closet away from the patient.
Demonstrates the skills and judgment necessary to provide direct care to patients under the direct supervision of licensed personnel.
Observes and reports patient's status and needs to nurse.
Remains on duty until relieved by oncoming coverage or Nurse discontinues coverage.
The Care Companion/Observer may be assigned to watch patients that are at risk for suicide.
A successful Care Companion/Patient Observer will have the following qualifications:
Years of Experience: Entry Level
Language Skills: Proficient in English both verbally and written
Experience: Previous service industry experience preferred along with the ability to perform:
Safeguarding
Safeguard the privacy and security of patient information. The team member complies will policies and procedures relating to VPNE and the hospital's privacy and security programs.
Bring potential compliance issues to a manager, supervisor, director or VP.
Patient and Family Centered Care
Convey respect for values, preferences, and expressed needs of the patient and family.
Communicate and collaborate effectively with patients, families to promote patient health and well-being.
Culture
Consider the individual needs of each person with whom they interact.
Interact with sensitivity in the delivery of care/services of diverse populations as needed.
Report to work in proper uniform as per departmental standards and/or hospital policy.
All Clinical Patient Support team members will maintain a professional, courteous attitude toward patient, co-workers and all departments daily.
Safety Awareness
Foster a "Culture of Safety" through personal ownership and commitment to a safe environment.
Demonstrate proper body mechanics in all functions.
Understand individual role/responsibilities in the event of a hospital code. (e.g., Code Green, Code Red)
Perform proper handwashing per CDC guidelines.
Utilize appropriate communication to relay any identified patient or staff safety risks.
Report patient status to incoming staff in respectful, professional manner.
$41k-61k yearly est. Auto-Apply 29d ago
Industry Training Coordinator
Opus 4.6
Shrewsbury, MA job
We're seeking a Training Coordinator to support inspector programs by coordinating training, maintaining records, and providing administrative support. This role works closely with station representatives and inspectors to ensure smooth operations and compliance with program standards.
Location: Shrewsbury, MA
Schedule: Mon-Fri 8a-5p
Pay: $21.00 - $26.00 per hour (based on experience)
Job Purpose
This position is responsible for coordinating and supporting day-to-day activities related to station and inspector programs, including applications, documentation, training coordination, and administration of the electronic certificate program. The role serves as a point of contact between the organization and station owners/managers, supporting successful program certifications and recertifications, compliance efforts, and alignment with established program requirements.
Responsibilities
Coordinate inspector training activities in accordance with established procedures, including:
Collecting, reviewing, and verifying required documentation for new and recertifying inspectors to ensure completeness and accuracy.
Scheduling training sessions and notifying applicants of assigned dates and locations.
Maintaining and updating training curricula, rosters, and related materials as directed.
Track and document training participation and outcomes.
Assist with updates to policies and procedures under guidance of leadership.
Serve as a point of contact for station representatives and inspectors regarding program policies, procedural guidance, problem resolution, billing questions, and recruitment support.
Maintain accurate and updated inspector records in administrative databases.
Respond to inquiries from station personnel in a timely and professional manner.
Review and process inspector applications in accordance with established program standards.
Monitor training participation and assist stations and inspectors with training profiles.
Assist with financial reconciliation related to training sessions.
Process completed training rosters, payments, and support the creation and maintenance of inspector profiles in web-based systems.
Work with the Quality Assurance team to identify program or policy variances, and assist with targeted training for station and inspection personnel as needed.
Support inspector training sessions, including classroom setup, material distribution, and logistical preparation.
Participate in continuous improvement and customer satisfaction initiatives, including activities within the company's Quality Management System (QMS).
Provide input as requested based on assigned responsibilities.
Performs other duties as required.
Qualifications
High school diploma or equivalent required, college degree preferred.
Strong interpersonal skills including effective listening and the ability to interact professionally with customers and colleagues.
Excellent verbal, written, and organizational skills.
Experience with working with Microsoft Office products (Microsoft Word, Microsoft Excel, Outlook), including intermediate to advanced Excel skills.
Comprehensive knowledge of service station/repair industry a plus.
$21-26 hourly 4d ago
Resident Activities Director
First Realty Management Corp 4.1
Brockton, MA job
Job DescriptionA family-owned and privately held property management company, First Realty Management has more than 70 years of experience and the industry knowledge to match. We combine the resources of a large company with the personal touch and attention to detail of a small, local firm.
At the core of it all, our talented employees make us stand out above the rest. While we perform as a top-tier property management company, we strongly emphasize our close-knit, family-owned foundation. Professional growth is encouraged through a commitment to educational advancement and learning opportunities from industry thought leaders. We create a sought-after community atmosphere by recognizing and celebrating those who go above and beyond. And above all else - we always put our team members first.
We are looking for a qualified and enthusiastic Resident Activities Director (RAD), to join a property in Brockton. This is a full-time position, Monday-Friday including resident events. This person will work with the site management team to develop and administer resident programs and services that contribute to and enhance site management objectives in creating and maintaining a Community of Quality.
Job Functions:
Works to improve the quality of the living environment for the resident population by:
Planning, implementing, and actively supervising social, educational, and recreational activities/programs/special events for the resident population regularly.
Outreach to new residents to inform them about RAD programs and services available.
Developing a local social service network within the community, working to raise resident awareness of such services, and preparing a current referral list with primary contacts, phone, email, etc. for use by resident services and management staff.
Reporting resident-related concerns to the property manager promptly. Works with the manager to resolve issues and takes an active role in the resolution process.
Managing site newsletter process including newsletter preparation, submission to First Realty Communications Dept., and timely distribution to residents.
Working with the management team to plan and implement annual company-wide events including the First Realty Sports Olympiad, First Realty Academic Olympiad, NAHMA Drug-Free Calendar Contest, NEAHMA Kid's Day, First Realty Honor Roll Club, Community of Quality awards program, etc.
Working with management staff on resident retention programs, marketing strategies, and new resident orientation programs. Actively participates in these programs and develops new resident services initiatives that support these efforts.
Following all First Realty Risk Management and site safety guidelines regarding parent/ guardian permission, transportation, incident reporting, vendor insurance coverage, etc.
Overseeing Computer Learning Center/Lab program (as applicable) including a budget, contractor supervision, scheduling, resident participation reports, marketing, facility and equipment maintenance, and management.
Providing support to the management team on resident social service issues and maintaining confidentiality in all matters pertaining to the same.
Develops an annual RAD budget for submission to the property manager.
Maintains petty cash fund for RAD program and administers petty cash reporting to REAS.
Facilitates and administers grants, as applicable to the site.
Networks with local businesses, schools, and others, to enhance resident services.
Provides outreach to, secures, and coordinates college/university tutors for youth on-site in the after-school education program (HASI).
Maintains and secures RAD program equipment and inventory.
Other responsibilities as assigned at the site, or RAD programs at other sites.
Requirements:
Ability to handle sensitive issues with confidentiality, diplomacy & tact, using excellent judgment.
Strong communication skills, verbal and written.
Strong Problem-solving skills.
Proficiency with MS Word, Excel, and the Internet.
Current certification in First Aid and CPR.
Excellent resident relations and customer service skills
Strong communication skills, verbal and written.
Ability to effectively work on simultaneous tasks.
Ability to adapt to changing priorities.
Proven ability to oversee groups of children.
Level of Education/Training/License
Bachelor's degree in a related field preferred.
Experience
Prior work experience in social services or related fields.
Prior experience in an office environment preferred.
Experience overseeing groups of children.
Benefits:
Sign-on Bonus
Paid Vacation, Holidays, PTO/Personal leave.
401(k) plan
Health, Vision, and Dental insurance.
Life Insurance, Short- & Long-Term Disability.
Flex spending accounts & Transportation expense accounts.
Opportunity for professional growth and development.
An EOE/ Veterans/Disabled Employer:
If you need accommodation to apply due to a disability or protected veteran status, please contact HR at ************, ext. 3772.
$28k-32k yearly est. 1d ago
Sales Associate
Robin 4.8
Robin job in Boston, MA
Robin is reimagining workplace operations as a strategic function, and AI is at the core of how we get there. We help workplace teams bring order to the chaos by automating logistics, simplifying operations, and giving employees a seamless way to connect with the office. Today, our workplace operations platform is used by thousands of offices around the world.
At Robin, we believe the best connections and ideas come from being in the room together, so we work in person a few days a week. But we also build flexibility into every part of our product, and our culture, so people can do great work without burning out.
Kickstart your sales career by learning the full SaaS selling motion while helping move real deals across the finish line.
Why this role exists:
We're growing, and our sales team needs a motivated early-career seller to help us move faster. Many of our deals (sub-$8K ACV) benefit from a lighter-weight, high-velocity approach-and this role helps us deliver that speed while building the next generation of Robin AEs.
The Sales Associate supports two core motions: independently owning smaller opportunities from outreach through close, and partnering with senior sellers to move larger opportunities forward - joining calls, handling follow-ups, and serving as the connective tissue that keeps momentum strong.
This role is foundational to expanding our pipeline, strengthening handoffs across marketing and sales, and ultimately helping more workplace teams adopt Robin.
What you'll do:
* Partner closely with our sales leader (join discovery and demo calls with larger, more complex prospects) then drive follow-ups, action items, and deal progression.
* Work with Marketing on outbound initiatives, including targeted prospecting, sequencing, and campaign follow-up.
* Own prospect research, account development, and early outreach into new segments.
* Execute sales-assistant tasks that remove friction from the team's workflow - CRM updates, meeting prep, follow-up drafting, and pipeline hygiene.
* Experiment with new ways to reach prospects and improve conversion - bring ideas, test them, and share what you're learning early and often.
* Manage a pipeline of smaller deals from qualification through close.
* Develop strong intuition around the sales process by asking questions, seeking coaching, and applying feedback quickly.
You'll thrive here if you:
* Are eager to build a sales career and have the work ethic for it.
* Are highly curious and learn quickly - after seeing a few cycles, you start testing ideas independently and improving the process.
* Are coachable - open to feedback, proactive with questions, and excited to try new approaches.
* Take pride in your work and aren't afraid to roll up your sleeves for the "dirty work" that makes deals move.
* Move fast, stay organized, and can handle multiple follow-up threads across deals.
Core competencies for success:
* Learning Velocity: You learn fast and apply new ideas quickly.
* AI Proficiency: You use AI tools to improve outreach quality, summarize calls, and move deals forward with less friction.
* Collaboration: You share knowledge, unblock teammates, and build together.
$70,000 - $100,000 a year
Our compensation decisions based on an individual's experience, skills and education in line with our internal compensation philosophy.
This role features a high-earning compensation plan, with an on-target earning (OTE) of $100,000 between your base salary and commission.
Benefits that have your back (and your future):
* Medical & Dental Insurance through Blue Cross Blue Shield covered at 80% for you and your dependents, with two plan options including a High Deductible Plan with a company-funded HSA
* Vision Insurance - EyeMed coverage to keep your future in focus
* Company-paid protection - Short & Long Term Disability, Life, and AD&D insurance
* Paid Parental Leave - 100% covered so you can focus on your growing family
* Incentive Stock Options - Own a piece of what you're building
* 401(k) with company match - Up to 3% match to help grow your nest egg
* Flexible vacation policy - Take the time you need (and yes, we actually do!)
* 12 company holidays - Plus your flexible time off for the perfect work-life balance
Perks that enable your continued success:
* Professional Development & AI Tools Stipend
* Referral Bonus Program
* Recognition perks
* In-Office Commuter Stipend
We Celebrate Diversity
Robin is committed to creating a workplace that reflects the world around us. We believe that the key to good work is empowering our people and we know that diversity and inclusion are a large part of this equation. Our realities shape our everyday experiences and it's our responsibility to our employees, our customers and our communities to address the issues with workplace representation. Robin does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$29k-36k yearly est. 38d ago
Senior General Manager
Jones Lang Lasalle Incorporated 4.8
Boston, MA job
**What this job involves:** Lead comprehensive property management operations as the professional-in-charge of assigned commercial real estate assets. Drive client satisfaction and financial performance while overseeing all aspects of building operations, tenant relations, and team management. This strategic role combines hands-on operational expertise with business development responsibilities, contributing directly to JLL's reputation for excellence in property management services.* Conduct regular property inspections to ensure operations meet JLL standards and client expectations* Collaborate with clients and regional management to develop strategic plans and annual budgets* Oversee major construction projects including lobby renovations, elevator upgrades, and facade repairs* Manage service contracts, vendor relationships, and competitive bidding processes* Support leasing teams with lease negotiations, documentation, and administration* Supervise building personnel including Chief Engineers, General Managers, and Property Associates* Analyze financial statements and prepare monthly, quarterly, and annual client reports* Coordinate tenant service requests and maintain proactive tenant relationships* Ensure compliance with safety procedures, emergency protocols, and regulatory requirements* Cross-sell JLL services and participate in business development activities* Implement Quality Tenant Service (QTS) programs across assigned properties* Manage collection processes and tenant billing reconciliations* Conduct performance evaluations and develop career paths for property team members* Represent JLL in local business and real estate community networking events* Coordinate with Client Accounting Services for financial management and reporting**Required Qualifications:** * Associate or Bachelor's degree in related field* 8+ years of commercial real estate or property management experience* 5+ years of people management experience supervising 4+ staff members Proven experience with budget preparation, financial reporting, and lease administration* Strong knowledge of building systems, maintenance operations, and construction management* Demonstrated financial and accounting acumen with variance analysis capabilities* Excellent written and verbal communication skills for client and tenant interactions* Proficiency in Microsoft Office Suite and budget management applications* Experience managing portfolios of multiple commercial properties**Preferred Qualifications:** * Advanced degree in real estate, business administration, or related field • Industry certifications (RPA, CPM, BOMA designations)* Experience with major capital improvement projects and construction coordination* Current real estate license (salesperson or property management license)* Knowledge of HVAC, electrical, and mechanical building systems* Familiarity with lease accounting standards and CAM reconciliation processes* Experience with emergency management and life safety systems* Previous experience in business development or client relationship management* Knowledge of local real estate market conditions and regulations* Experience with property management software platforms* Understanding of sustainability and energy management programs**Location:** [Onsite] At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
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$66k-131k yearly est. 4d ago
Student Housing Operations Intern - Sunderland, MA
Trinity Property Consultants 3.7
Sunderland, MA job
at Trinity Property Consultants
About Us: Since 1999, we've been shaping community environments and refining living spaces with one thing in mind-our resident's satisfaction. That's why our three brands, Social Student Spaces, ReNew Apartment Communities and Arrive Luxury Communities, address every stage of life.
We also have resident programs that highlight a level of commitment and care you just don't find every day. Through RENTsparency, Smart Apartment, Green Team and Together, we make sure transparency, customer service, technology, and more are always front and center.
Our greatest asset at Trinity Property Consultants is our team of key management professionals. We recruit the most experienced and talented associates within each local market. By providing state-of-the-art systems, training, and advancement opportunities, we empower each team member to develop stronger management and customer service skills to exceed the expectations of our residents and investors. From student housing to luxury living to everything in between, we deliver a comfortable living environment that you're proud to call home.
Compensation: $18-$19/hour, with potential to earn leasing commissions. Job Summary and Responsibilities:
We are currently seeking interns with an entrepreneurial spirit and a can-do attitude to work with our Social Student Spaces management teams nationwide. Advance your career knowledge in the ever-growing multifamily industry with an organization that is committed to exceptional customer service and guided by our values.
Under the direct supervision of the assigned mentor, each Intern will work side by side with our team of professionals to create a thriving and captivating living experience for renters across the nation.
The Student Housing Operations Internship will provide an opportunity for the Intern to experience Student Housing and all of its facets, including Marketing, Property Operations, and Facilities Management. We are looking for Interns with a great attitude, who are team-players, that will embody their university, and relate well to potential residents at their respective property. Essential Functions:
Serve as a property ambassador and leasing agent to provide exceptional service for our students/residents and prospects
Provide superior customer service via phone, email, and in-person communication
Provide support in social media initiatives and prospect outreach
Conduct unit walks and property condition assessments
Guide prospects through all phases of the leasing/prospect journey
Assist in market survey and data comparison analyses
Help with the creation and use of promotional material
Post about our communities and resident services online (e.g. social media and forums)
Additional tasks to be assigned by Manager
Requirements
Skills include an excellent ability to address the needs of community members, prospects, and vendors. Other essential skills include but are not limited to:
Positive attitude
Hard-worker, willing to be flexible based on the needs of the property
Sales mentality with the ability to influence others
Ability to handle high stress situations effectively
Excellent communication skills
Administrative and organizational skills
Time management skills and ability to prioritize wisely
Customer service orientation
Have an interest in Student Housing, Property Management, and/or Business
Computer Skills:
Intermediate computer and internet knowledge
Intermediate knowledge of MS Word, Excel, and Outlook
Learning and Development:
Maintain a commitment to ongoing professional development and career growth through the Fowler Internship Program
Education:
Must be currently enrolled in a four-year university, community college, or trade school
Marketing, Real Estate, or Business Degree preferred but not required
Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on-site resident management software functions
Professional Experience:
Preferred one-year experience in a sales or customer service role
Special Requirements
Physical Demands:
The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands. The team member may occasionally be required to climb. The team member will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed. Must be willing to assist with light labor, such as, but not limited to walking units, painting and putting furniture together.
Attendance/Travel:
This is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.
Must be willing to work weekends
Must be willing to work flexible hours
What can we offer you?
Exposure to all facets of Student Housing Property Management
Assigned Corporate and Regional Mentor
Feedback provided for learning and growth opportunities
This Internship opportunity could lead to an additional potential future Internship with us
Opportunity to potentially stay on as part-time employee after Internship (during school year)
Paid Internship with opportunity to earn leasing bonuses
To learn more about Trinity Property Consultants, take a look at our brochure, check us out on Youtube, or visit us at *********************************************
$18-19 hourly Auto-Apply 42d ago
Senior Software Engineer
HqO, Inc. 3.9
Boston, MA job
HqO is connecting real estate to the people with an asset agnostic, cross-property suite of powerful applications and services that foster best-in-class, dynamic end-user experiences. HqO's REX (Real Estate Experience) Platform assesses the health and performance of a person's experience within a physical space while providing the necessary tools for operators to manage and optimize it, all from one central location.
HqO has been trusted to power 400 million+ square feet across 1800+ properties in 32 countries, and we're backed by some of the world's most prominent VC and real estate companies as we continue to grow rapidly across the world.
We're driven by our core values of LET'S GO (Learning, Excellence, Truth, Service, Goodness, Ownership) which define our culture and push us to do our best work every day. If you want to join a fast-growing, highly collaborative, and supportive team that is at the forefront of real estate transformation, we're the company for you.
About the role
We're hiring a Senior Software Engineer to join our Boston based engineering team. This position will report into Kevin McCarthy, and enjoy a collaborative hybrid work model, with a minimum of three days per week (Tuesday - Thursday) in our Boston office.
We're a fast-moving, early-stage company with an entrepreneurial spirit, where your work will have a direct and immediate impact on the future of our business.
Our Engineering team builds the digital experiences that elevate physical office space. These products serve both consumers and enterprises, each playing a critical role in our value proposition. At the same time, we're developing a global platform to integrate thousands of service providers and meet the needs of a rapidly emerging market. Achieving this vision requires exceptional execution and creative problem-solving.
While this is primarily an individual contributor software engineering role, there may be an opportunity for the right candidate to also take on light leadership responsibilities, such as mentoring a small team of engineers. If you bring strong technical skills and are excited by the possibility of growing into a leadership role, we'd love to hear from you.
What you'll do
You will work to design systems and API's that power HqO software that people love to use every day.
You will be responsible for defining, developing, and evolving software in a fast paced and agile development environment using the latest software development technologies and infrastructure
You will write code that meets high quality standards and delivers desired functionality with a focus on application performance
You will develop, maintain, create testing strategies, and participate in design discussions for our API's written primarily in NodeJS and hosted in AWS
You will work with product management to translate requirements and vision into a prioritized list of user stories and deliver to required timelines and quality standards
You will troubleshoot bugs and other issues and work with the right team to resolve them on a quick timeline
You will learn new tech! In addition to AWS, Terraform, k8s, NodeJS, etc. You will have the option to grow full stack (learning React) or full cycle (mastering kubernetes and terraform) or both as a member of a full stack team
Opportunity to provide technical guidance, mentorship, and support to a small team of engineers fostering growth and collaboration
What you bring
BS in Computer Science or related area of study
You have 5+ years of relevant work experience in a full stack or backend development role, preferably with a SaaS company creating web services at scale
Interest in managing a small team of engineers. (Previous management experience not required)
Mastery of modern JS frameworks like NodeJS and Nest, including deep understanding of architectural principles, specific tools of the trade, and their strengths and weaknesses
Expertise in relational databases and managing schema migrations
Embody a player-coach mindset
Significant experience with AWS and or relevant cloud technologies
Experience in client side JS frameworks like React, Redux
You are a strong collaborator who is transparent about progress on tasks, seeks feedback early and often, works effectively with the team to deliver on engineering estimates
You have a natural curiosity about how things work
The compensation range below includes base salary and bonus or on-target incentive compensation, if applicable. The range reflects HqO's reasonable, good-faith estimate of what the company expects to pay for this role at the time of posting.
Range: $132,200 - $187,550
Actual compensation will vary based on factors such as skills, experience, and qualifications. In addition to cash compensation, HqO employees are eligible for equity and comprehensive benefits.
Perks & Benefits at HqO
At HqO, we believe great work starts with great people, and supporting them inside and outside the office. Our benefits are designed to help you stay healthy, grow your career, and enjoy life along the way. We offer:
Fully paid parental leave (12 weeks), in addition to state and federal leave standards
Pre-tax commuter benefits for qualified travel expenses
Access to professional development tools, like free membership to LinkedIn Learning (thousands of expert-led courses)
In-Office First Culture: Employees are in-office Tuesday, Wednesday, and Thursday
Unlimited time off to recharge
How to apply
For consideration, please submit your resume. We appreciate your interest in HqO and will be back in touch if it seems like your background and experience is a good fit!
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$132.2k-187.6k yearly 6d ago
Director of Risk Management & Insurance Strategy
Boston Housing Authority 4.0
Boston, MA job
A public authority in housing is seeking a Director of Risk Management to oversee its Risk Management Department. The ideal candidate will manage insurance programs, handle claims, and coordinate legal defenses, ensuring compliance with regulatory requirements. A Bachelor's degree in Risk Management or related field and a minimum of five years' experience in claims management is required. The role includes benefits like paid holidays, vacation, and a pension plan, reflecting the authority's commitment to employee welfare.
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$130k-179k yearly est. 4d ago
Maintenance Manager
Waterton Residential 4.0
Saugus, MA job
About Waterton Waterton has grown from very humble beginnings with one phone and two desks to the successful, nationally recognized real estate investment and property management firm it is today. As Waterton has evolved and grown, one thing has remained constant - the drive to achieve results by exceeding expectations. For over 30 years Waterton has remained passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that provides experiences that exceed expectations, coupled with an unwavering commitment to Investor, Guest, and Resident service excellence. Overall we are a collection of people who strive daily to "find the good and leave it better."
Your Impact and Job Responsibilities
* Provide supervision, direction, and guidance to all maintenance associates to ensure that service requests are delegated appropriately and completed accurately.
* Update, execute and document preventive maintenance schedule.
* Perform regular property inspections of grounds, buildings, and common areas to maintain safety and cleanliness standards- identify issues, hazardous conditions, or other maintenance needs within the community and correct or report to the Community Manager.
* Oversee and schedule all aspects of the make-ready process to ensure apartments are ready for occupancy. This includes but is not limited to move-out/move-in inspections, electrical, HVAC, plumbing, appliance repair, and preventive maintenance.
* Work with Community Manager to prepare the property's budget for maintenance operations, recommended property upgrades, and capital improvements. Ensure that maintenance costs remain within the approved budget.
* Partner with the Community Manager regarding all aspects of the employee lifecycle - recruitment, hiring, orientation, training and development, and performance management for the maintenance team.
Desired Skills and Experience
* Ability to multi-task, stay organized, and meet deadlines
* Excellent customer service skills through respectful interactions and communications
* Strong problem solving skills
* High school diploma or equivalent
* EPA-CFC certification is required. An EPA-LBP Certification is required for any property older than 1978.
* Team leadership and collaboration- the ability to motivate, lead, and collaborate with other Waterton associates, departments, or external vendors or clients.
* Apartment maintenance experience preferred
At Waterton, we recognize that compensation and benefits are important to our associates and their families. We offer a wide variety of benefits, including:
* 12 weeks of paid parental leave
* On-Call stipend paid for every week on call
* Competitive hourly compensation, renewal bonuses, and incentive program participation
* Full suite of benefits including Medical, Dental, Life, Disability, and even pet insurance
* 401K + match
* Generous paid time off, volunteer time off, and paid holidays
Typical Base Pay Range: $30.00 - $38.00 per hour, plus bonus program participation
This pay range is base pay only and does not include any additional compensation or bonuses that this position may be eligible for. The pay range is approximate and the actual pay may vary depending on related work experience, certifications, education, and other job related factors.
Waterton welcomes all.
Waterton is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Waterton will consider qualified applicants with arrest and conviction records for employment.
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