Grocery - Assistant Manager
Assistant manager job at Roche Bros. Supermarkets
The Assistant Grocery Manager will assist in leading and planning of the daily operations of the Grocery department by effectively organizing, coordinating, and optimizing the materials and human resources in the department. This person will ensure quality merchandise is appealingly displayed to maximize the sales and profit of the grocery department while maintaining great customer service. The assistant will learn all aspects of managing the grocery department and to function as the department manager in his/her absence.
Minimum Qualifications
* Must be 18 years of age with High School diploma or equivalent.
* Successful experience in the grocery operation (i.e., merchandising, ordering, inventorying, and pricing).
* Complete training in the grocery operation.
* Ability to display initiative, work with limited supervision, prioritize work load, and have a sense of urgency.
* Must be Servsafe certified.
* Must be able to read, write, speak, and understand English, with the ability to follow instructions.
* Ability to work a scheduled based on the business needs of the store location.
* Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
* Provide an open door atmosphere conducive to high associate morale and excellent customer service. Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
* Commit to the "Golden Rule" and work with other associated to build a strong grocery team.
* Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.
* Ensure the department achieves the standards of performance as outlined in the work and merchandising plan.
* Possess good communication skills, ability to conduct and facilitate department meetings, delegate and use initiative, ingenuity, and good judgment to act on opportunities or solve problems.
* Ensure all new department associates receive proper review and training of job descriptions, goals, and objectives.
* Ensure fair and consistent treatment in administering discipline to promote high associate morale.
* Responsible for assisting the department manager with inventory, security, and expense control of the department.
* Ensure compliance with company policies and procedures, and thus compliance with all state and federal laws applicable to our industry (i.e., scheduling/labor laws, dress code, sanitation regulations, etc.).
* Resolve customer complaints to the full satisfaction of the customer.
* Ensure the department is merchandised in accordance with the needs of the community.
* Individual and department completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department. Train and develop associates in accordance with company policy and procedures.
* Order, receive, and unload deliveries; store, price, date, rotate, and stock product and prepare product for display and sale.
* Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
* Effectively control proper storage limiting shrink and damaged goods.
* Achieve and maintain department's merchandising goals and standards in cooperation with store manager and department merchandisers and buyers (such as gross profit, presentation, etc.).
* Assist with planning work schedules and breaks; achieve payroll consistently by scheduling within budget.
* Ensure all wage and hour policies and regulations are adhered to, help maintain accurate records, and respond timely to all location mail, reports, and records.
* Offer product samples, answer product questions, and offer assistance in finding or suggesting product selection.
* Help to minimize all department expenses without compromising department conditions or customer service level.
* Assist with conducting weekly sales meetings with associates to establish merchandising, sales, and profit objectives.
* Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
* Practice the "Cleaner's Creed" and proper sanitation procedures.
* Make sure that all shelves are clean and restocked and displays are blocked and straightened.
* Ensure sales and work area are swept clean, orderly, and free from safety hazards; report hazards to management.
* Exercise proper safety practices when lifting or moving product or using equipment.
Secondary Job Functions:
* Verify price checks for customers as needed.
* Ensure all product labels, signs and prices are aligned with product.
* Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
* Clean walls, fans and drains in grocery coolers, display cases and work area.
* Other duties assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, pulling up to 500 lbs, climbing up to 8 feet, and smelling.
1-33% (O) Occasionally
Walking on tile or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, crouching, handling, feeling, crawling, and talking.
34-66% (F) Frequently
Standing on tile or concrete, reaching at waist or overhead, seeing and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, slippery or cluttered floor, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck and hazardous equipment (mechanical moving parts).
34-66% (F) Frequently
Machines, tools, and equipment utilized:
Pallets, pallet jacks, power jack, u-boats, two wheeler dolly, pricing gun, case cutter, trash compactor, baler, elevators, computer, ordering machines, display dividers, approved cleaning supplies.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and outside, and may include exposure to cold temperatures in wet/humid environments.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $19.40 - $25.20 per hour.
Auto-ApplyBakery- Assistant Manager
Assistant manager job at Roche Bros. Supermarkets
Work with bakery manager to effectively plan, organize, lead, coordinate and optimize the materials and human resources in the bakery department to provide variety and high quality merchandise appealingly displayed to maximize the sales and profits of the bakery department while providing great customer service. The Assistant Bakery Manager will function as the department manager in his/her absence.
Minimum Qualifications
* Must be 18 years of age.
* High school diploma or equivalent.
* Successful experience in the bakery operation (i.e., merchandising, ordering, inventorying, and pricing)
* Complete training in the bakery operation.
* Must be Servsafe certified.
* Ability to display initiative and work with limited supervision.
* Must be able to read, write, speak, and understand English, with the ability to follow instructions.
* Ability to work a scheduled based on the business needs of the store location.
* Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
* Provide an open door atmosphere conducive to high associate morale and excellent customer service.
* Achieve the highest associate morale in the industry by managing in a style that is respectful, supportive and totally team oriented (RSTO).
* Commit to the "Golden Rule" and work with other associates to build a strong bakery team.
* Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly and business-like manner.
* Ensure the department achieves the standards of performance as outlined in the work and merchandising plan and guarantee the best-trained bakery team in the industry through training in accordance with company policy and procedures.
* Possess good communication skills and the ability to conduct and facilitate department meetings.
* Ensure all new department associates receive proper review and indoctrination of job descriptions, goals, and objectives.
* Ensure fair and consistent treatment in administering discipline to promote high associate morale.
* Responsible for department associate's completion of the onboarding/e-learnings and checklists within 30 days of hire/entering the department.
* Conduct weekly sales meetings with bakery manager & associates to establish merchandising, sales and profit objectives.
* Responsible for assisting department manager in inventory, security and expense control of the department.
* Resolve customer complaints to the full satisfaction of the customer.
* Ensure the department is merchandised in accordance with the needs of the community.
* Order, receive, store, price, date, rotate and stock product and prepare product for display and sale.
* Keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates and always makes use of the oldest products first (first in, first out).
* Effectively control proper storage limiting shrink and damaged goods.
* Achieve and maintain department's merchandising goals and standards in cooperation with store manager and department merchandisers and buyers (such as gross profit, presentation, etc.)
* Ensure all wage and hour policies and regulations are adhered to and respond timely to all location mail, reports and records.
* Assist department manager with work schedules and breaks; achieve payroll consistently by scheduling with budget.
* Proof dough products, bake breads, cookies and other bakery product, and cook and prepare bakery products according to company guidelines.
* Prepare special orders as requested by customers (i.e. special occasion cakes, party platters, write on cakes/prepare product, etc.).
* Offer product samples, answer product questions and offer assistance in finding or suggesting product selection.
* Delegate and use initiative, ingenuity and good judgment to act on opportunities and solve problems.
* Ensure company standards of safety, proper food handling practices, sanitation and productivity are achieved, along with practicing the "Cleaner's Creed" and proper sanitation procedures.
* Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
* Ensure sales and work area are swept clean, orderly and free from safety hazards, and exercise proper safety practices when lifting or moving product or using equipment.
Secondary Job Functions:
* Verify price checks for customers as needed.
* Ensure all product labels, signs and prices are aligned with product.
* Ensure department associates adhere to company dress code standard (i.e. name tags, personal hygiene, etc.)
* Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
* Clean walls, fans and drains in bakery coolers, display cases and work area.
* Other duties assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling and reaching at waist or overhead.
0% (N) Never
Sitting, pushing and pulling up to 300 lbs., climbing up to 8 feet, kneeling, and crouching.
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs., bending, balancing, and stooping.
34-66% (F) Frequently
Standing and walking on tile or concrete, handling, fingering, feeling, talking, seeing, hearing, and smelling.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, contact with sharp objects, and slippery floor surface.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts),
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Fryer, bread slicer, ordering equipment, slicer, case cutter, ovens, proofer, kitchen utensils, electronic scales, mixer, shrink film wrapper, roller racks, unicarts, double deckers, skids, baler, pricing gun, trash compactor, water hose, intercom system, sink, cake machine, cooler, freezer, pricing gun, pallet jack, power jack, pressure washer, approved cleaning supplies and equipment.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and within cold and hot temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $19.40 - $25.20 per hour.
Auto-ApplyPT Customer Service Leader
Lunenburg, MA jobs
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
DUTIES AND RESPONSIBILITIES
* Observe and follow all company policies and established procedures.
* Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
* Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
* Assist in special projects and perform other functions as assigned by supervision.
* Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
* Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
* Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
* Frequently, perform cashier and/or bagging functions
* Frequently, perform service desk/kiosk and if trained, bookkeeper functions
* Perform all other duties as assigned.
QUALIFICATIONS
* Effective communication and customer service skills.
* Must meet minimum age requirements to perform specific job functions (18 years of age).
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
Prerequisite Training:
* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet
Physical Requirements
* Perform repetitive hand and arm motions while standing/walking the majority of the shift.
* Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
* Push or pull up to 75 pounds on occasion.
* Work in and out of inclement weather when necessary.
* Gather up to five shopping carts and push them to designated areas.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
PREFERRED REQUIREMENTS
* Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
* Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
* Handle cash pickups and change orders as requested and log as required.
* Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
* Provide customers and associates with hassle-free refunds while applying all applicable guarantees
* Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
* Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Salary range is between $ 17.60 - $26.20 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
FT Assistant Manager Customer Service
Taunton, MA jobs
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
DUTIES AND RESPONSIBILITIES
* Ensure department associates are properly trained by certified trainers.
* Maintain solid communication in the department, the store, and throughout the organization through the utilization of the Cash Office/Front End Communication Board and Task Management.
* Observe and ensure compliance with company sanitation, safety, and food safety standards.
* Observe and follow all company policies and established procedures. Support and comply with all company safety standards.
* Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Ensure that all of the various types of sales transactions and media accepted by the
* store are handled in strict accordance with established company policies and procedures
* including full compliance with any legal requirements.
* Supervise the effective operation of the office/service desk/kiosk/front end/bottle room
* (if applicable) to include cleanliness, customer service, and accurate transactions.
* Secure office and front-end cash drawers at all times when leaving it unattended;
* protect company assets at all times.
* Have a total understanding of labor and productivity reports, scheduling, and ordering.
* Follow all Front End department standard practices to ensure efficient operations.
* Assist in conducting performance appraisals and service observations in accordance with
* company standards.
* Maintain a neat, well-groomed personal appearance at all times and follow company
* personal appearance policy.
* Perform cashier and/or bagging functions, as needed.
* Perform service desk/kiosk and bookkeeper associate functions, as needed.
* Assist in special projects and perform other functions as assigned by supervisor.
QUALIFICATIONS
* A high school graduate or equivalent preferred.
* Strong understanding of store operations and merchandising techniques preferred.
* Effective communication, customer service, and selling skills.
* Must have effective interpersonal and organizational skills. Desire and ability to lead and manage a team.
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Strong problem solving skills.
* Must meet minimum age requirements.
Physical Requirements
* Ability to use computers and other communication systems required, performing all job functions.
* Perform repetitive hand and arm motions.
* Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
* Pull or push up to 75 lbs. on occasion.
* Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Stand 100% of the time with occasional walking short distances.
* Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator.
* Lift and carry up to 15lbs occasionally.
* Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
* Meet established volume activity standards for the position.
* Have sufficient visual activity to check ID cards, checks, invoices and other written documents.
PREFERRED REQUIREMENTS
* Promote customer goodwill by role modeling and providing high standards in customer service.
* Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary to hold associates accountable to company standards. Foster a positive and inclusive environment to all associates.
* Assist in managing the Front End operations in accordance with established department standard practices.
* Assist in managing work schedules to effectively maintain customer service standards and meet associates' personal needs.
* Fully utilize all Standard Practice Train Aids, Reference Documents, and Training Materials to train and develop associates to meet the departmental needs. Keep all yearly certification up to date.
* Use good judgment in the delegation, assignment, and follow-up required for the efficient performance of the department as outlined on the Assignment Sheets.
* Supervise performance of all duties and responsibilities of all Front End associates.
* Assist the Manager of Customer Service in ensuring compliance with all Anti-Money Laundering regulations and training.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Salary range is between $ 18.95 - $27.25 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
PT Customer Service Leader
Leominster, MA jobs
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
DUTIES AND RESPONSIBILITIES
* Observe and follow all company policies and established procedures.
* Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
* Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
* Assist in special projects and perform other functions as assigned by supervision.
* Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
* Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
* Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
* Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
* Frequently, perform cashier and/or bagging functions
* Frequently, perform service desk/kiosk and if trained, bookkeeper functions
* Perform all other duties as assigned.
QUALIFICATIONS
* Effective communication and customer service skills.
* Must meet minimum age requirements to perform specific job functions (18 years of age).
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
Prerequisite Training:
* Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets
* Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet
Physical Requirements
* Perform repetitive hand and arm motions while standing/walking the majority of the shift.
* Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
* Push or pull up to 75 pounds on occasion.
* Work in and out of inclement weather when necessary.
* Gather up to five shopping carts and push them to designated areas.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
* Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
PREFERRED REQUIREMENTS
* Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
* Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
* Handle cash pickups and change orders as requested and log as required.
* Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
* Provide customers and associates with hassle-free refunds while applying all applicable guarantees
* Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
* Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Salary range is between $ 17.60 - $26.20 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
Evening Operations Manager
Taunton, MA jobs
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Manage retail operations during the evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of company assets.
* Strong understanding of store operations and total store merchandising techniques.
* Excellent interpersonal, customer service and communication skills.
* Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
* Desire and ability to lead and manage associates throughout multiple departments.
* Department Manager or equivalent experience required.
* College degree or equivalent preferred.
* Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation.
Physical Requirements
* Ability to use computers and other communication systems required to perform job functions.
* Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
* Meet established volume and fixed activity standards.
PREFERRED REQUIREMENTS
* Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness and control of other expenses.
* Ensure all company policies and procedures are followed as outlined.
* Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.
* Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and offer constructive counseling, when necessary.
* Responsible for the overall operation of the entire store during the evening hours.
* Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products.
* Manage performance of duties and responsibilities of all evening associates.
* Make hiring, training and performance management recommendations for evening shift associates.
* Support the development needs of evening store as associates.
* Use good judgment in the delegation, assignment and follow-up required for the efficient performance of the store.
* Observe and ensure compliance with company security, safety and food safety standards.
* Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy.
* Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments.
* Understand the use of company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
* Have a solid understanding of standard practices for all departments.
* Maintain solid communications with the management team, all associates in the store and throughout the organization.
* Treat all store information as strictly confidential.
* Perform all other duties and projects as assigned.
* Must be able to meet physical requirements of the position, with or without reasonable accommodations.
Salary range is between $ 49,400 - $67,496 Annual (40 Hours) Eligible for 5 additional hours at OT
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
Evening Operations Manager Trainee (H)
Middleborough, MA jobs
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Manage retail operations for the assigned department making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of company assets.
DUTIES AND RESPONSIBILITIES
* Foster a positive and inclusive environment to retain associates and customers.
* Ensure that all quality standards are met.
* Manage department operations in accordance with established department standard practices.
* Ensure the maintenance of the department's appearance and presentation.
* Hire, train and develop associates to meet the department needs.
* Attain departmental financial objectives.
* Supervise performance of all duties and responsibilities of all assigned department associates.
* Role model outstanding friendly customer service.
* Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department.
* Ensure the maintenance of accurate records of production, shrink, sales and inventory.
* Must be able to meet physical requirements of the position, with or without reasonable accommodations.
* Provide recognition of accomplishments and offer constructive counseling when necessary.
* Treat all co-workers with fairness, dignity, and respect.
* Ensure department associates are properly trained by certified trainers.
* Ensure all company policies and procedures are followed as outlined.
* Develop product knowledge in all areas of the assigned department.
* Use RF (Radio Frequency) unit as needed.
* Retrieve and organize assigned departments product loads.
* Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
* Conduct performance appraisals on all department associates according to company standards.
* Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs.
* Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
* Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories.
* Maintain solid communication in the department and throughout the organization.
* Observe and ensure compliance with company sanitation, safety and food safety standards.
* Understand the causes and means for resolving and limiting shrink.
* Have total understanding of the department's standard practice manual and Program Manuals for each assigned departments program.
* Perform all other duties as assigned.
* Strong understanding of store operations and total store merchandising techniques.
* Excellent interpersonal, customer service and communication skills.
* Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
* Desire and ability to lead and manage associates throughout multiple departments.
* Department Manager or equivalent experience required.
* College degree or equivalent preferred.
* Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation.
Physical Requirements
* Ability to use computers and other communication systems required to perform job functions.
* Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
* Meet established volume and fixed activity standards.
PREFERRED REQUIREMENTS
* Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness and control of other expenses.
* Ensure all company policies and procedures are followed as outlined.
* Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.
* Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and offer constructive counseling, when necessary.
* Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products.
* Manage performance of duties and responsibilities of all assigned department associates.
* Make hiring, training and performance management recommendations for assigned department associates.
* Support the development needs of assigned departments associates.
* Use good judgment in the delegation, assignment and follow-up required for the efficient performance of the store.
* Observe and ensure compliance with company security, safety and food safety standards.
* Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy.
* Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments.
* Understand the use of company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
* Have a solid understanding of standard practices for all departments.
* Maintain solid communications with the management team, all associates in the store and throughout the organization.
* Treat all store information as strictly confidential.
* Perform all other duties and projects as assigned.
* Must be able to meet physical requirements of the position, with or without reasonable accommodations.
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
FT Stock Crew Manager Trainee (H)
Taunton, MA jobs
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Manage retail operations for the assigned department making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of company assets.
DUTIES AND RESPONSIBILITIES
* Foster a positive and inclusive environment to retain associates and customers.
* Ensure that all quality standards are met.
* Manage department operations in accordance with established department standard practices.
* Ensure the maintenance of the department's appearance and presentation.
* Hire, train and develop associates to meet the department needs.
* Attain departmental financial objectives.
* Supervise performance of all duties and responsibilities of all assigned department associates.
* Role model outstanding friendly customer service.
* Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department.
* Ensure the maintenance of accurate records of production, shrink, sales and inventory.
* Must be able to meet physical requirements of the position, with or without reasonable accommodations.
* Provide recognition of accomplishments and offer constructive counseling when necessary.
* Treat all co-workers with fairness, dignity, and respect.
* Ensure department associates are properly trained by certified trainers.
* Ensure all company policies and procedures are followed as outlined.
* Develop product knowledge in all areas of the assigned department.
* Use RF (Radio Frequency) unit as needed.
* Retrieve and organize assigned departments product loads.
* Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
* Conduct performance appraisals on all department associates according to company standards.
* Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs.
* Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
* Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories.
* Maintain solid communication in the department and throughout the organization.
* Observe and ensure compliance with company sanitation, safety and food safety standards.
* Understand the causes and means for resolving and limiting shrink.
* Have total understanding of the department's standard practice manual and Program Manuals for each assigned departments program.
* Perform all other duties as assigned.
* Strong understanding of store operations and total store merchandising techniques.
* Excellent interpersonal, customer service and communication skills.
* Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
* Desire and ability to lead and manage associates throughout multiple departments.
* Department Manager or equivalent experience required.
* College degree or equivalent preferred.
* Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation.
Physical Requirements
* Ability to use computers and other communication systems required to perform job functions.
* Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
* Meet established volume and fixed activity standards.
PREFERRED REQUIREMENTS
* Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness and control of other expenses.
* Ensure all company policies and procedures are followed as outlined.
* Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.
* Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and offer constructive counseling, when necessary.
* Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products.
* Manage performance of duties and responsibilities of all assigned department associates.
* Make hiring, training and performance management recommendations for assigned department associates.
* Support the development needs of assigned departments associates.
* Use good judgment in the delegation, assignment and follow-up required for the efficient performance of the store.
* Observe and ensure compliance with company security, safety and food safety standards.
* Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy.
* Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments.
* Understand the use of company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
* Have a solid understanding of standard practices for all departments.
* Maintain solid communications with the management team, all associates in the store and throughout the organization.
* Treat all store information as strictly confidential.
* Perform all other duties and projects as assigned.
* Must be able to meet physical requirements of the position, with or without reasonable accommodations.
Salary range is between $ 18.95 - $27.25 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
FT Assistant Deli Sales Manager
Leominster, MA jobs
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Effectively assist in the management of department operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy.
QUALIFICATIONS
* A high school graduate or equivalent preferred.
* Strong understanding of store operations and merchandising techniques preferred.
* Effective communication, customer service, and selling skills.
* Must have effective interpersonal and organizational skills. Desire and ability to lead and manage a team.
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Strong problem solving skills.
* Must meet minimum age requirements.
Physical Requirements
* Ability to use computers and other communication systems required to perform the job functions.
* Stand and walk 100% of the time.
* Lift up to 15 lbs. frequently and up to 40 lbs. occasionally.
* Reach to shoulder lifting 20 lbs. frequently and overhead occasionally.
* Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally.
* Frequent bending, reaching, grasping, and lifting items at or above waist level.
* Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
Physical Requirements
* Use hands to operate controls, feel objects and use various appliances and tools to open and prepare products.
* Handle a variety of substances associated with cleaning materials, packaging materials, and food products.
* Meet volume activity standards established for the department.
PREFERRED REQUIREMENTS
* In the absence of the department manager, manage the department operations in accordance with established department standard practices.
* Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.
* Assist in growing sales through effective merchandising strategies.
* Assist in hiring, training and developing associates to meet the department needs.
* Assist in managing performance through planning, coaching and disciplinary efforts.
* Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.
* Maintain effective work schedules to meet production and customer service standards as well as associates' personal needs.
* Actively recognize associates who deliver great service and coach associates to expectations when necessary.
* Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems.
* Maintain accurate records of production, shrink, sales, and inventory.
* Assist in communicating department and company policies to associates.
* Perform various department functions as needed to meet production and customer service guidelines.
* Assist in special projects.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
* Receive, store, process and merchandise all products in accordance with established department guidelines.
Salary range is between $ 21.75 - $31.60 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
FT Assistant Deli Sales Manager
Waltham, MA jobs
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Effectively assist in the management of department operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy.
QUALIFICATIONS
* A high school graduate or equivalent preferred.
* Strong understanding of store operations and merchandising techniques preferred.
* Effective communication, customer service, and selling skills.
* Must have effective interpersonal and organizational skills. Desire and ability to lead and manage a team.
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Strong problem solving skills.
* Must meet minimum age requirements.
Physical Requirements
* Ability to use computers and other communication systems required to perform the job functions.
* Stand and walk 100% of the time.
* Lift up to 15 lbs. frequently and up to 40 lbs. occasionally.
* Reach to shoulder lifting 20 lbs. frequently and overhead occasionally.
* Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally.
* Frequent bending, reaching, grasping, and lifting items at or above waist level.
* Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
Physical Requirements
* Use hands to operate controls, feel objects and use various appliances and tools to open and prepare products.
* Handle a variety of substances associated with cleaning materials, packaging materials, and food products.
* Meet volume activity standards established for the department.
PREFERRED REQUIREMENTS
* In the absence of the department manager, manage the department operations in accordance with established department standard practices.
* Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.
* Assist in growing sales through effective merchandising strategies.
* Assist in hiring, training and developing associates to meet the department needs.
* Assist in managing performance through planning, coaching and disciplinary efforts.
* Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.
* Maintain effective work schedules to meet production and customer service standards as well as associates' personal needs.
* Actively recognize associates who deliver great service and coach associates to expectations when necessary.
* Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems.
* Maintain accurate records of production, shrink, sales, and inventory.
* Assist in communicating department and company policies to associates.
* Perform various department functions as needed to meet production and customer service guidelines.
* Assist in special projects.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
* Receive, store, process and merchandise all products in accordance with established department guidelines.
Salary range is between $ 21.75 - $31.60 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
FT Assistant Center Store Manager
Leominster, MA jobs
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Supervise all duties and responsibilities of the Center store associates in the absence of Center Store Manager. Effectively assist in the management of all Center Store operations and to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy.
QUALIFICATIONS
* A high school graduate or equivalent preferred.
* Understanding of store operations and merchandising techniques.
* Effective communication, customer service, and selling skills.
* Associate must have effective interpersonal and organizational skills.
* Ability to lead and supervise a team, demonstrated.
* Ability and willingness to learn multiple tasks and technical requirements including, successful completion of the forklift and power jack training and strong problem-solving skills.
* Associate must meet minimum age requirements.
Physical Requirements
* Lift up to 20 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
* Meet established volume/activity standards.
* Stand or walk 100% of the time.
* Frequent reaching, grasping and lifting individual stock items below waist level or above shoulder level.
* Frequent bending, kneeling and squatting.
* Be able to handle a variety of substances associated with cleaning materials, packaging materials and food products.
* Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
* Ability to use computers, calculators and communication systems required to perform the job functions.
PREFERRED REQUIREMENTS
* Responsible for supporting management of all aspects of Center Store operations as delegated by the Center Store Manager.
* Effectively lead all Center store associates.
* Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.
* Assist in growing sales through effective merchandising strategies.
* Maintain effective work schedules to meet production and customer service standards as well as associates' personal needs.
* Conduct associate performance appraisals as directed.
* Maintain current knowledge of and adhere to all of the standard practices in the Center Store Standard Practices Manual.
* Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.
* Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems.
* Receive, store, process and merchandise all products in accordance with established department guidelines.
* Maintain accurate records of production, shrink, sales, and inventory.
* Cut, mark and stock product, as required.
* Assist in communicating department and company policies to associates.
* Perform various department functions as needed to meet production and customer service guidelines.
* Treat all store information as strictly confidential.
* Assist in special projects.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Salary range is between $ 18.95 - $27.25 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
FT Assistant Deli Sales Manager
Middleborough, MA jobs
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Effectively assist in the management of department operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy.
QUALIFICATIONS
* A high school graduate or equivalent preferred.
* Strong understanding of store operations and merchandising techniques preferred.
* Effective communication, customer service, and selling skills.
* Must have effective interpersonal and organizational skills. Desire and ability to lead and manage a team.
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Strong problem solving skills.
* Must meet minimum age requirements.
Physical Requirements
* Ability to use computers and other communication systems required to perform the job functions.
* Stand and walk 100% of the time.
* Lift up to 15 lbs. frequently and up to 40 lbs. occasionally.
* Reach to shoulder lifting 20 lbs. frequently and overhead occasionally.
* Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally.
* Frequent bending, reaching, grasping, and lifting items at or above waist level.
* Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
Physical Requirements
* Use hands to operate controls, feel objects and use various appliances and tools to open and prepare products.
* Handle a variety of substances associated with cleaning materials, packaging materials, and food products.
* Meet volume activity standards established for the department.
PREFERRED REQUIREMENTS
* In the absence of the department manager, manage the department operations in accordance with established department standard practices.
* Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.
* Assist in growing sales through effective merchandising strategies.
* Assist in hiring, training and developing associates to meet the department needs.
* Assist in managing performance through planning, coaching and disciplinary efforts.
* Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.
* Maintain effective work schedules to meet production and customer service standards as well as associates' personal needs.
* Actively recognize associates who deliver great service and coach associates to expectations when necessary.
* Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems.
* Maintain accurate records of production, shrink, sales, and inventory.
* Assist in communicating department and company policies to associates.
* Perform various department functions as needed to meet production and customer service guidelines.
* Assist in special projects.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
* Receive, store, process and merchandise all products in accordance with established department guidelines.
Salary range is between $ 21.75 - $31.60 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
FT Assistant Deli Sales Manager
Dracut, MA jobs
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Effectively assist in the management of department operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy.
QUALIFICATIONS
* A high school graduate or equivalent preferred.
* Strong understanding of store operations and merchandising techniques preferred.
* Effective communication, customer service, and selling skills.
* Must have effective interpersonal and organizational skills. Desire and ability to lead and manage a team.
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Strong problem solving skills.
* Must meet minimum age requirements.
Physical Requirements
* Ability to use computers and other communication systems required to perform the job functions.
* Stand and walk 100% of the time.
* Lift up to 15 lbs. frequently and up to 40 lbs. occasionally.
* Reach to shoulder lifting 20 lbs. frequently and overhead occasionally.
* Push/pull 3-15 lbs. frequently and up to 40 lbs. occasionally.
* Frequent bending, reaching, grasping, and lifting items at or above waist level.
* Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
Physical Requirements
* Use hands to operate controls, feel objects and use various appliances and tools to open and prepare products.
* Handle a variety of substances associated with cleaning materials, packaging materials, and food products.
* Meet volume activity standards established for the department.
PREFERRED REQUIREMENTS
* In the absence of the department manager, manage the department operations in accordance with established department standard practices.
* Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.
* Assist in growing sales through effective merchandising strategies.
* Assist in hiring, training and developing associates to meet the department needs.
* Assist in managing performance through planning, coaching and disciplinary efforts.
* Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.
* Maintain effective work schedules to meet production and customer service standards as well as associates' personal needs.
* Actively recognize associates who deliver great service and coach associates to expectations when necessary.
* Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems.
* Maintain accurate records of production, shrink, sales, and inventory.
* Assist in communicating department and company policies to associates.
* Perform various department functions as needed to meet production and customer service guidelines.
* Assist in special projects.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
* Receive, store, process and merchandise all products in accordance with established department guidelines.
Salary range is between $ 21.75 - $31.60 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
FT Assistant Bakery Sales Manager
Lowell, MA jobs
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Effectively assist in the management of department operations to meet financial and sales goals. Build associate and customer relations and promote a strong in support of Hannaford Strategy.
QUALIFICATIONS
* A high school graduate or equivalent preferred.
* Strong understanding of store operations and merchandising techniques preferred.
* Effective communication, customer service, and selling skills.
* Must have effective interpersonal and organizational skills.
* Desire and ability to lead and manage a team.
* Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Strong problem-solving skills.
* Must meet minimum age requirements.
Physical Requirements
* Ability to use computers and other communication systems required to perform the job functions
* Stand and walk 100% of the time.
* Lift up to 30 lbs. 40% of the time and up to 40 lbs. occasionally.
* Reach to Shoulder level or overhead on occasion while lifting 20 lbs.
* Frequent bending, reaching, grasping, and lifting items at or above waist level.
* Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
Physical Requirements
* Use hands to operate controls, feel objects and use variance appliances and tools to open and prepare products.
* Handle a variety of substances associated with cleaning materials, packaging materials, and food products.
* Meet volume activity standards established for the department.
PREFERRED REQUIREMENTS
* In the absence of the department manager, manage the department operations in accordance with established department standard practices.
* Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers' expectations.
* Assist in growing sales through effective merchandising strategies.
* Assist in hiring, training and developing associates to meet the department needs.
PREFERRED REQUIREMENTS
* Assist in managing performance through planning, coaching and disciplinary efforts.
* Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.
* Maintain effective work schedules to meet production and customer service standards as well as associates' personal needs.
* Actively recognize associates who deliver great service and coach associates to expectations when necessary.
* Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems.
* Maintain accurate records of production, shrink, sales, and inventory.
* Assist in communicating department and company policies to associates.
* Perform various department functions as needed to meet production and customer service guidelines.
* Assist in special projects.
* Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
* Receive, store, process and merchandise all products in accordance with established department guidelines.
Salary range is between $ 18.95 - $27.25 Hrly
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
Produce Manager Trainee (H)
Middleborough, MA jobs
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Manage retail operations for the assigned department making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of company assets.
DUTIES AND RESPONSIBILITIES
* Foster a positive and inclusive environment to retain associates and customers.
* Ensure that all quality standards are met.
* Manage department operations in accordance with established department standard practices.
* Ensure the maintenance of the department's appearance and presentation.
* Hire, train and develop associates to meet the department needs.
* Attain departmental financial objectives.
* Supervise performance of all duties and responsibilities of all assigned department associates.
* Role model outstanding friendly customer service.
* Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department.
* Ensure the maintenance of accurate records of production, shrink, sales and inventory.
* Must be able to meet physical requirements of the position, with or without reasonable accommodations.
* Provide recognition of accomplishments and offer constructive counseling when necessary.
* Treat all co-workers with fairness, dignity, and respect.
* Ensure department associates are properly trained by certified trainers.
* Ensure all company policies and procedures are followed as outlined.
* Develop product knowledge in all areas of the assigned department.
* Use RF (Radio Frequency) unit as needed.
* Retrieve and organize assigned departments product loads.
* Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
* Conduct performance appraisals on all department associates according to company standards.
* Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs.
* Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
* Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories.
* Maintain solid communication in the department and throughout the organization.
* Observe and ensure compliance with company sanitation, safety and food safety standards.
* Understand the causes and means for resolving and limiting shrink.
* Have total understanding of the department's standard practice manual and Program Manuals for each assigned departments program.
* Perform all other duties as assigned.
* Strong understanding of store operations and total store merchandising techniques.
* Excellent interpersonal, customer service and communication skills.
* Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
* Desire and ability to lead and manage associates throughout multiple departments.
* Department Manager or equivalent experience required.
* College degree or equivalent preferred.
* Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation.
Physical Requirements
* Ability to use computers and other communication systems required to perform job functions.
* Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
* Meet established volume and fixed activity standards.
PREFERRED REQUIREMENTS
* Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness and control of other expenses.
* Ensure all company policies and procedures are followed as outlined.
* Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.
* Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and offer constructive counseling, when necessary.
* Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products.
* Manage performance of duties and responsibilities of all assigned department associates.
* Make hiring, training and performance management recommendations for assigned department associates.
* Support the development needs of assigned departments associates.
* Use good judgment in the delegation, assignment and follow-up required for the efficient performance of the store.
* Observe and ensure compliance with company security, safety and food safety standards.
* Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy.
* Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments.
* Understand the use of company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
* Have a solid understanding of standard practices for all departments.
* Maintain solid communications with the management team, all associates in the store and throughout the organization.
* Treat all store information as strictly confidential.
* Perform all other duties and projects as assigned.
* Must be able to meet physical requirements of the position, with or without reasonable accommodations.
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
Bakery Manager Trainee (H)
Middleborough, MA jobs
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Manage retail operations for the assigned department making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of company assets.
DUTIES AND RESPONSIBILITIES
* Foster a positive and inclusive environment to retain associates and customers.
* Ensure that all quality standards are met.
* Manage department operations in accordance with established department standard practices.
* Ensure the maintenance of the department's appearance and presentation.
* Hire, train and develop associates to meet the department needs.
* Attain departmental financial objectives.
* Supervise performance of all duties and responsibilities of all assigned department associates.
* Role model outstanding friendly customer service.
* Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department.
* Ensure the maintenance of accurate records of production, shrink, sales and inventory.
* Must be able to meet physical requirements of the position, with or without reasonable accommodations.
* Provide recognition of accomplishments and offer constructive counseling when necessary.
* Treat all co-workers with fairness, dignity, and respect.
* Ensure department associates are properly trained by certified trainers.
* Ensure all company policies and procedures are followed as outlined.
* Develop product knowledge in all areas of the assigned department.
* Use RF (Radio Frequency) unit as needed.
* Retrieve and organize assigned departments product loads.
* Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
* Conduct performance appraisals on all department associates according to company standards.
* Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs.
* Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
* Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories.
* Maintain solid communication in the department and throughout the organization.
* Observe and ensure compliance with company sanitation, safety and food safety standards.
* Understand the causes and means for resolving and limiting shrink.
* Have total understanding of the department's standard practice manual and Program Manuals for each assigned departments program.
* Perform all other duties as assigned.
* Strong understanding of store operations and total store merchandising techniques.
* Excellent interpersonal, customer service and communication skills.
* Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
* Desire and ability to lead and manage associates throughout multiple departments.
* Department Manager or equivalent experience required.
* College degree or equivalent preferred.
* Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation.
Physical Requirements
* Ability to use computers and other communication systems required to perform job functions.
* Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
* Meet established volume and fixed activity standards.
PREFERRED REQUIREMENTS
* Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness and control of other expenses.
* Ensure all company policies and procedures are followed as outlined.
* Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.
* Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and offer constructive counseling, when necessary.
* Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products.
* Manage performance of duties and responsibilities of all assigned department associates.
* Make hiring, training and performance management recommendations for assigned department associates.
* Support the development needs of assigned departments associates.
* Use good judgment in the delegation, assignment and follow-up required for the efficient performance of the store.
* Observe and ensure compliance with company security, safety and food safety standards.
* Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy.
* Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments.
* Understand the use of company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
* Have a solid understanding of standard practices for all departments.
* Maintain solid communications with the management team, all associates in the store and throughout the organization.
* Treat all store information as strictly confidential.
* Perform all other duties and projects as assigned.
* Must be able to meet physical requirements of the position, with or without reasonable accommodations.
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
Stock Crew Manager Trainee (H)
Middleborough, MA jobs
Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
PRIMARY PURPOSE
Manage retail operations for the assigned department making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of company assets.
DUTIES AND RESPONSIBILITIES
* Foster a positive and inclusive environment to retain associates and customers.
* Ensure that all quality standards are met.
* Manage department operations in accordance with established department standard practices.
* Ensure the maintenance of the department's appearance and presentation.
* Hire, train and develop associates to meet the department needs.
* Attain departmental financial objectives.
* Supervise performance of all duties and responsibilities of all assigned department associates.
* Role model outstanding friendly customer service.
* Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department.
* Ensure the maintenance of accurate records of production, shrink, sales and inventory.
* Must be able to meet physical requirements of the position, with or without reasonable accommodations.
* Provide recognition of accomplishments and offer constructive counseling when necessary.
* Treat all co-workers with fairness, dignity, and respect.
* Ensure department associates are properly trained by certified trainers.
* Ensure all company policies and procedures are followed as outlined.
* Develop product knowledge in all areas of the assigned department.
* Use RF (Radio Frequency) unit as needed.
* Retrieve and organize assigned departments product loads.
* Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues.
* Conduct performance appraisals on all department associates according to company standards.
* Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs.
* Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
* Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories.
* Maintain solid communication in the department and throughout the organization.
* Observe and ensure compliance with company sanitation, safety and food safety standards.
* Understand the causes and means for resolving and limiting shrink.
* Have total understanding of the department's standard practice manual and Program Manuals for each assigned departments program.
* Perform all other duties as assigned.
* Strong understanding of store operations and total store merchandising techniques.
* Excellent interpersonal, customer service and communication skills.
* Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
* Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.
* Desire and ability to lead and manage associates throughout multiple departments.
* Department Manager or equivalent experience required.
* College degree or equivalent preferred.
* Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation.
Physical Requirements
* Ability to use computers and other communication systems required to perform job functions.
* Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
* Meet established volume and fixed activity standards.
PREFERRED REQUIREMENTS
* Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness and control of other expenses.
* Ensure all company policies and procedures are followed as outlined.
* Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness.
* Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and offer constructive counseling, when necessary.
* Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products.
* Manage performance of duties and responsibilities of all assigned department associates.
* Make hiring, training and performance management recommendations for assigned department associates.
* Support the development needs of assigned departments associates.
* Use good judgment in the delegation, assignment and follow-up required for the efficient performance of the store.
* Observe and ensure compliance with company security, safety and food safety standards.
* Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy.
* Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments.
* Understand the use of company tools such as: MPP, financial reports, scheduling, ordering and business information systems.
* Have a solid understanding of standard practices for all departments.
* Maintain solid communications with the management team, all associates in the store and throughout the organization.
* Treat all store information as strictly confidential.
* Perform all other duties and projects as assigned.
* Must be able to meet physical requirements of the position, with or without reasonable accommodations.
Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
Grocery - Assistant Manager
Assistant manager job at Roche Bros. Supermarkets
The Assistant Grocery Manager will assist in leading and planning of the daily operations of the Grocery department by effectively organizing, coordinating, and optimizing the materials and human resources in the department. This person will ensure quality merchandise is appealingly displayed to maximize the sales and profit of the grocery department while maintaining great customer service. The assistant will learn all aspects of managing the grocery department and to function as the department manager in his/her absence.
Minimum Qualifications
Must be 18 years of age with High School diploma or equivalent.
Successful experience in the grocery operation (i.e., merchandising, ordering, inventorying, and pricing).
Complete training in the grocery operation.
Ability to display initiative, work with limited supervision, prioritize work load, and have a sense of urgency.
Must be Servsafe certified.
Must be able to read, write, speak, and understand English, with the ability to follow instructions.
Ability to work a scheduled based on the business needs of the store location.
Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
Provide an open door atmosphere conducive to high associate morale and excellent customer service. Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
Commit to the “Golden Rule” and work with other associated to build a strong grocery team.
Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner.
Ensure the department achieves the standards of performance as outlined in the work and merchandising plan.
Possess good communication skills, ability to conduct and facilitate department meetings, delegate and use initiative, ingenuity, and good judgment to act on opportunities or solve problems.
Ensure all new department associates receive proper review and training of job descriptions, goals, and objectives.
Ensure fair and consistent treatment in administering discipline to promote high associate morale.
Responsible for assisting the department manager with inventory, security, and expense control of the department.
Ensure compliance with company policies and procedures, and thus compliance with all state and federal laws applicable to our industry (i.e., scheduling/labor laws, dress code, sanitation regulations, etc.).
Resolve customer complaints to the full satisfaction of the customer.
Ensure the department is merchandised in accordance with the needs of the community.
Individual and department completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department. Train and develop associates in accordance with company policy and procedures.
Order, receive, and unload deliveries; store, price, date, rotate, and stock product and prepare product for display and sale.
Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
Effectively control proper storage limiting shrink and damaged goods.
Achieve and maintain department's merchandising goals and standards in cooperation with store manager and department merchandisers and buyers (such as gross profit, presentation, etc.).
Assist with planning work schedules and breaks; achieve payroll consistently by scheduling within budget.
Ensure all wage and hour policies and regulations are adhered to, help maintain accurate records, and respond timely to all location mail, reports, and records.
Offer product samples, answer product questions, and offer assistance in finding or suggesting product selection.
Help to minimize all department expenses without compromising department conditions or customer service level.
Assist with conducting weekly sales meetings with associates to establish merchandising, sales, and profit objectives.
Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
Practice the “Cleaner's Creed” and proper sanitation procedures.
Make sure that all shelves are clean and restocked and displays are blocked and straightened.
Ensure sales and work area are swept clean, orderly, and free from safety hazards; report hazards to management.
Exercise proper safety practices when lifting or moving product or using equipment.
Secondary Job Functions:
Verify price checks for customers as needed.
Ensure all product labels, signs and prices are aligned with product.
Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
Clean walls, fans and drains in grocery coolers, display cases and work area.
Other duties assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, pulling up to 500 lbs, climbing up to 8 feet, and smelling.
1-33% (O) Occasionally
Walking on tile or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, crouching, handling, feeling, crawling, and talking.
34-66% (F) Frequently
Standing on tile or concrete, reaching at waist or overhead, seeing and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, slippery or cluttered floor, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck and hazardous equipment (mechanical moving parts).
34-66% (F) Frequently
Machines, tools, and equipment utilized:
Pallets, pallet jacks, power jack, u-boats, two wheeler dolly, pricing gun, case cutter, trash compactor, baler, elevators, computer, ordering machines, display dividers, approved cleaning supplies.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and outside, and may include exposure to cold temperatures in wet/humid environments.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $19.40 - $25.20 per hour.
Auto-ApplyMeat - Assistant Manager
Assistant manager job at Roche Bros. Supermarkets
To assist the meat manager to effectively plan, organize, lead, coordinate and optimize the materials and human resources in the meat department to provide variety and high quality merchandise appealingly displayed to maximize the sales and profits of the meat department while maintaining great customer service. To function as meat manager in his/her absence.
Starting pay: $19.40 per hour
Minimum Qualifications
* Must be 18 years of age with High School diploma or equivalent.
* Successful experience in meat operation (including merchandising, ordering, inventorying and pricing).
* Complete training in meat operation.
* Ability to display initiative and work with limited supervision.
* Must be Servsafe certified.
* Must be able to read, write, speak, and understand English, with the ability to follow instructions.
* Ability to work a scheduled based on the business needs of the store location.
* Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
* Provide an open door atmosphere conducive to high associate morale and excellent customer service. Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
* Commit to the "Golden Rule" and work with other associates to build a strong meat team.
* Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly and business-like manner.
* Ensure the department achieves the standards of performance as outlined in the work and merchandising plan.
* Possess good communication skills, ability to conduct and facilitate department meetings, and ensure fair and consistent treatment in administering discipline to promote high associate morale.
* Responsible for inventory, security and expense control of the department.
* Ensure compliance with company policies and procedures, and thus compliance with all state and federal laws applicable to our industry (i.e., scheduling/labor laws, dress code, sanitation regulations, etc.).
* Resolve customer complaints to the full satisfaction of the customer and answer product questions.
* Ensure the department is merchandised in accordance with the needs of the community.
* Individual and department completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department. Train and develop associates in accordance with company policy and procedures.
* Order, receive, unload and store deliveries; store, price, date, rotate, and stock product and prepare product for display and sale.
* Keep all meat merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
* Effectively control proper storage limiting shrink and damaged goods.
* Achieve and maintain department's merchandising goals and standards in cooperation with store manager and department merchandisers and buyers (such as gross profit, presentation, etc.).
* Plan, order, prepare cutting list and process meat according to work plan and standard to maximize sales and gross profit.
* Assist the department manager with planning work schedules and breaks; achieve payroll consistently by scheduling within budget.
* Help ensure wage and hour policies and regulations are adhered to, maintain accurate records, and respond timely to all location mail, reports, and records.
* Prepare special cuts as requested by customers.
* Help minimize all department expenses without compromising department conditions or customer service level (i.e., payroll, supplies, insurance cost).
* Delegate and use initiative, ingenuity and good judgment to act on opportunities and solve problems.
* Conduct weekly sales meetings along with department manager to establish merchandising, sales and profit objectives.
* Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
* Ensure that company standards of safety, proper food handling practices, sanitation and productivity are achieved.
* Practice the "Cleaner's Creed" and proper sanitation procedures.
* Keep sales and work area swept clean, orderly and free from safety hazards; report hazards to management.
* Exercise proper safety practices when lifting or moving products or using equipment.
Secondary Job Functions:
* Verify price checks for customers as needed.
* Ensure department associates adhere to company dress code standards.
* Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
* Clean walls, fans and drains in meat cooler, display cases and work area.
* Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, balancing, fingering, and crawling.
0% (N) Never
Climbing up to 12 feet, stooping, kneeling, crouching, feeling, talking, and smelling.
1-33% (O) Occasionally
Carrying and lifting up to 80 lbs, pushing and pulling up to 400 lbs, handling, and bending.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, reaching at waist or overhead, seeing, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Hazardous cleaning solutions.
0% (N) Never
Contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays.
1-33% (O) Occasionally
Loud noise, twisting of back and neck, slippery and cluttered floor surface.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts) and contact with sharp objects.
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Hamburg grinder, automatic wrapping machine, needle machine, cube machine, band saw, slicer, knives, needle machine, pressure washer, pallet jack, power jack, pricing gun, scale, and trash compactor.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet or humid.
Auto-ApplyMeat - Assistant Manager
Assistant manager job at Roche Bros. Supermarkets
To assist the meat manager to effectively plan, organize, lead, coordinate and optimize the materials and human resources in the meat department to provide variety and high quality merchandise appealingly displayed to maximize the sales and profits of the meat department while maintaining great customer service. To function as meat manager in his/her absence.
Starting pay: $19.40 per hour
Starting pay: $19.40 per hour
Minimum Qualifications
Must be 18 years of age with High School diploma or equivalent.
Successful experience in meat operation (including merchandising, ordering, inventorying and pricing).
Complete training in meat operation.
Ability to display initiative and work with limited supervision.
Must be Servsafe certified.
Must be able to read, write, speak, and understand English, with the ability to follow instructions.
Ability to work a scheduled based on the business needs of the store location.
Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
Provide an open door atmosphere conducive to high associate morale and excellent customer service. Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
Commit to the “Golden Rule” and work with other associates to build a strong meat team.
Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly and business-like manner.
Ensure the department achieves the standards of performance as outlined in the work and merchandising plan.
Possess good communication skills, ability to conduct and facilitate department meetings, and ensure fair and consistent treatment in administering discipline to promote high associate morale.
Responsible for inventory, security and expense control of the department.
Ensure compliance with company policies and procedures, and thus compliance with all state and federal laws applicable to our industry (i.e., scheduling/labor laws, dress code, sanitation regulations, etc.).
Resolve customer complaints to the full satisfaction of the customer and answer product questions.
Ensure the department is merchandised in accordance with the needs of the community.
Individual and department completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department. Train and develop associates in accordance with company policy and procedures.
Order, receive, unload and store deliveries; store, price, date, rotate, and stock product and prepare product for display and sale.
Keep all meat merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
Effectively control proper storage limiting shrink and damaged goods.
Achieve and maintain department's merchandising goals and standards in cooperation with store manager and department merchandisers and buyers (such as gross profit, presentation, etc.).
Plan, order, prepare cutting list and process meat according to work plan and standard to maximize sales and gross profit.
Assist the department manager with planning work schedules and breaks; achieve payroll consistently by scheduling within budget.
Help ensure wage and hour policies and regulations are adhered to, maintain accurate records, and respond timely to all location mail, reports, and records.
Prepare special cuts as requested by customers.
Help minimize all department expenses without compromising department conditions or customer service level (i.e., payroll, supplies, insurance cost).
Delegate and use initiative, ingenuity and good judgment to act on opportunities and solve problems.
Conduct weekly sales meetings along with department manager to establish merchandising, sales and profit objectives.
Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
Ensure that company standards of safety, proper food handling practices, sanitation and productivity are achieved.
Practice the “Cleaner's Creed” and proper sanitation procedures.
Keep sales and work area swept clean, orderly and free from safety hazards; report hazards to management.
Exercise proper safety practices when lifting or moving products or using equipment.
Secondary Job Functions:
Verify price checks for customers as needed.
Ensure department associates adhere to company dress code standards.
Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
Clean walls, fans and drains in meat cooler, display cases and work area.
Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, balancing, fingering, and crawling.
0% (N) Never
Climbing up to 12 feet, stooping, kneeling, crouching, feeling, talking, and smelling.
1-33% (O) Occasionally
Carrying and lifting up to 80 lbs, pushing and pulling up to 400 lbs, handling, and bending.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, reaching at waist or overhead, seeing, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Hazardous cleaning solutions.
0% (N) Never
Contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays.
1-33% (O) Occasionally
Loud noise, twisting of back and neck, slippery and cluttered floor surface.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts) and contact with sharp objects.
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Hamburg grinder, automatic wrapping machine, needle machine, cube machine, band saw, slicer, knives, needle machine, pressure washer, pallet jack, power jack, pricing gun, scale, and trash compactor.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet or humid.
Auto-Apply