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Roche Bros. Supermarkets jobs in Cambridge, MA

- 117 jobs
  • Customer Service- Bagger

    Roche Bros. Supermarkets 3.6company rating

    Roche Bros. Supermarkets job in Sudbury, MA

    The Service Clerk provides excellent customer service by efficiently and accurately bagging customer groceries. This individual provides the highest level of quality service by creating a pleasant and friendly atmosphere and treating each and every customer and associate like one of the family! Minimum Qualifications 1. Must be passionate about people and committed to customer service excellence! 2. Must be able to work as a team member and interact positively with customers. 3. Must possess a high standard of integrity and reliability. 4. Successful completion of e-learnings and department training programs. 5. Must be able to read, write, speak, and understand English. 6. Ability to work a schedule based on the business needs of the store location. 7. Authorized to work within the U.S. Responsibilities The list of essential functions is not exhaustive and may be supplemented as necessary by the company. 1. Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner. 2. Commit to the “Golden Rule” and work with management and fellow associates to build a strong customer service team. 3. Assist customers in unloading their purchases onto the conveyor belt at the checkout (when and if applicable). 4. Utilize all the techniques specified in training to properly bag customer orders. 5. Carry/push groceries in a shopping cart to the customer's vehicle, and assist loading groceries into the vehicle (when and if applicable). 6. Collect shopping carts from the parking lot and other areas and return them to designated area, being sure to remove flyers and other debris. 7. Notify customer service manager or assistant customer service manager of any problems: customer inquiries or complaints, potential security problems, shrink problems within the store, perishable overstock at check stand (returns), or any unusual problems or situations. 8. Participate actively in controlling shrink (loss of profit), checking the bottom of carriages, shoplifting awareness, associate theft, and perishable overstock control. 9. Keep work area clean and neat and replace cleaning and bagging supplies in the checkout lane. 10. Ensure company standards of cleanliness, safety, proper food handling practices, sanitation, and productivity are achieved. 11. Other duties as assigned by management. Secondary Job Functions: 1. Service Clerks may be scheduled as Lot Attendants, with the following requirements: 1. Proactively providing incredible customer service by offering to assist customers with their grocery purchases. 2. Maintaining the appearance and safety of the parking lot, sidewalk, and lobby. 3. Ensuring customers have easy access to shopping carts. 4. Keeping shopping carts clean and dry, wiping them down in the snow or rain. 5. Other duties as assigned by the management team. Physical Demands: (per work day) Physical Demands and Safety Risk Factors: The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency. Physical Demands Frequency Sitting 0% (N) Never Carrying up to 50 lbs, pulling up to 250 lbs, climbing, and crawling. 1-33% (O) Occasionally Lifting up to 50 lbs, bending, balancing, kneeling, reaching at waist or overhead, and smelling. 34-66% (F) Frequently Standing and walking on a tile, concrete floor or pavement, pushing up to 250 lbs, crouching, handling, fingering, feeling, talking, seeing, and hearing. 67-100% (C) Continuously Safety Risk Factors Frequency Loud noise, slippery or cluttered floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions. 1-33% (O) Occasionally Twisting of back and neck. 34-66% (F) Frequently Machines, tools, and equipment utilized: Shopping cart, handbasket, phones/paging system, store computer system, bagging supplies, U-boats, approved cleaning supplies. Repetitive Action: The continuous movement of the entire body. Working Conditions: Working environment is inside and maybe outside in cold or hot temperatures that may be wet or humid. Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
    $15-17.9 hourly Auto-Apply 8d ago
  • Scanning Clerk

    Roche Bros. Supermarkets 3.6company rating

    Roche Bros. Supermarkets job in Watertown Town, MA

    The Scanning Clerk is responsible for maintaining high standards of pricing integrity throughout the entire store. The Scanning Clerk ensures all pricing is accurate and understandable to our customers. They share responsibility for ensuring price scanners and printers are operational and scanning correctly with Store Managers/Assistant Store Managers. In addition, they maintain an accurate scanning price file for all items, as well as, assist with proper product rotation and item placement/removal following all state pricing laws, company guidelines, processes, procedures and best practices. The Scanning Clerk will take advice and direction from the Store Manager and/or Assistant Store Manager. Minimum Qualifications Must be at least 18 years of age. Must have a High School Diploma or equivalent. Flexibility to work up to eight (8) hour days; Monday through Friday; weekends if scheduled. Must be able to operate computers and hand-held scanning machines. Must be extremely detail oriented; accuracy and attention to detail is imperative. Must be able to read, write and speak English proficiently. Must have the ability to understand and follow English directions. Self-motivated individual with strong organizational skills, and the ability to work with minimal supervision. Excellent oral and written communications skills. Ability to work with people of various backgrounds, personality traits and levels of authority to accomplish department and Company goals. Successful completion of pre-employment/promotion drug screen and criminal background check. (Timeline must fall within Company guidelines.) Responsibilities Maintain weekly Maintenance Report by performing audits including, but not limited to, the following: a. New Items - ensuring new items on the shelf have the proper price tag displayed. b. Price Changes (Ups/Downs and New Lower Prices) - following procedure to ensure proper pricing on items. c. Discontinued Product - properly identify on the shelf what items are flagged to be discontinued. d. Deleted Product - remove deleted items from the shelf in all departments. 2. Perform weekly Ad Checks ensuring all items in the weekly flyer scan as advertised, are properly displayed, have correct signage and scan correctly. ESSENTIAL JOB FUNCTIONS: (continued) 3. Ensure daily that all price scanners and printers in the store are operational. 4. Separate, Sort and Distribute Weekly Shelf Tags to appropriate departments. 5. Perform a weekly Aisle Scan ensuring all merchandise is properly tagged and scanning correctly. 6. Ensure that store signage standards are maintained. 7. Check date codes, ensuring proper rotation per company guidelines. Remove and scan out any out of code product on the shelf. 8. Notify the Store Manager or Assistant Store Manager of potential shrink problems (damaged or missing merchandise), out-of-stock situations, potential security problems and customer requests/complaints. 9. Notify Merchandising Systems Department personnel of any pricing or item issues found utilizing appropriate forms. 10. Ensure all store personnel informs Scanning Clerk of pricing problems, tag issues or item data issues. 11. Scan items in need of replacement tags. Create and print out tag batches using the sign system - hanging all replacement tags. SUPPLEMENTAL JOB FUNCTIONS: 1. Create signage when needed. 2. File and maintain copies of logs, reports and forms at store level for documented timeframes. 3. Ensure all shelves and displays are blocked and straightened after rotating a section. 4. Clean shelves when needed. 5. Attend meetings when needed. 6. Other duties as assigned by the Store Manager, Assistant Store Manager or the Company. 7. Practice the “Golden Rule” and work with all associates as a team. 8. Work in a style that is Respectful, Supportive, and Team-Oriented (RSTO). MINIMUM KNOWLEDGE, SKILLS AND QUALIFICATIONS REQUIRED: • Must have a High School Diploma or equivalent. • Must be able to operate computers. • Must have experience working with handhelds and front-end registers. • Excellent oral and written communication skills. • Must be able to identify and correct problems. • Must have a sense of urgency. Physical Demands: (per work day) Physical Demands: (per work day) Never (N) 0% Occasionally (O) 1-33% Frequently (F) 34-66% Continuously (C) 67-100% 1. Standing: C surface type: tile/concrete 2. Walking: C surface type: tile/concrete 3. Carrying: F up to 40 lbs. 4. Pushing: F up to 200 lbs. 5. Lifting: F up to 40 lbs. 6. Pulling: O up to 200 lbs. 7. Reaching: C level: waist/overhead 8. Climbing: O up to 10 ft. 9. Sitting: O 10. Bending: O 11. Balancing: F 12. Stooping: C 13. Kneeling: F 14. Crouching: F 15. Handling: C 16. Fingering: C 17. Feeling: C 18. Crawling: O 19. Talking: C 20. Seeing: C 21. Hearing: C 22. Smelling: O Job Location: (place where work is performed) Retail Store Locations Work Conditions: Environment involved is ☒ inside ☒ outside ☒ cold ☒ heat ☒ wet/humidity Safety Risk Factors Never (N) 0% Occasionally (O) 1-33% Frequently (F) 34-66% Continuously (C) 67-100% 1. Loud Noise O 2. twisting of back and neck F 3. Slippery floor surface O 4. Cluttered floor surface O 5. Hazardous equipment (mechanical moving parts) O 6. Contact with sharp objects O 7. Contact with skin irritant O 8. Toxic exposure (see material safety data sheet) O 9. Nuisance dust, fumes, sprays O 10. Hazardous cleaning solutions O Schedule: ☒ varied ☒ day ☒ evenings ☒ weekends ☒ holidays Machines, tools, equipment, etc… Computers, front end terminals, scanning system, price scanners and printers, scales, hand-held machines, copy machines, and printers. The above is intended to describe the essential and supplemental functions of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities or non-essential requirements. Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
    $15.4-20.1 hourly Auto-Apply 25d ago
  • PT Sales Associate Cashier

    Hannaford Bros Co 4.7company rating

    Townsend, MA job

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Observe and follow all company policies and established procedures. * Clean Service Desk/Kiosk. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assist in special projects and perform other functions as assigned by supervision. * Work within our company's management planning (MPP) guidelines to maintain productivity. * Support and comply with all company's safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Treat all associates with fairness, dignity, and respect. * Perform accurate price check functions. * Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials. * Record on designated forms any price discrepancies and/or any "not on file" items that are encountered on electronic point-of -sale terminal, request price checks promptly on any such items according to company policy. * Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks and the sale of tobacco/alcoholic beverages. * Adhere to company policy pertaining to excessive cash in registers and request cash pickup in accordance with company policy. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Process all of the various types of transactions accepted by the store including but not necessarily limited to cash, checks, authorized Accounts Receivable sales, Electronic Payments, WIC, coupons, gift cards, bottle credits, refunds, lottery, Western Union etc. in strict accordance with established company policies and procedures including full compliance with any legal requirements or regulations governing same. * Secure register at all times when leaving it unattended; protect company assets at all times. * Use and maintain equipment in good working order and report problems or malfunctions immediately. * Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis. * Be knowledgeable in and able to recognize or differentiate between all of the various types of produce merchandise carried in the store including differences between varieties of similar classes of products (e.g., apples, lettuces, etc.). * Frequently, perform cashier and/service associate functions. * Perform other duties as assigned QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions. * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated ability to perform the technical requirements of the job. PREREQUISUTE TRAINING * Completed Cashier/Service Associate training packet Physical Requirements * Stand 100% of the time with occasional walking short distances. * Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine, scanner, computer, and calculator. * Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Frequent reaching and grasping at waist level; occasionally above shoulder or below waist level. * Meet established volume activity standards for the position. * Have sufficient visual acuity to check ID cards, checks, invoices and other written documents. PREFERRED REQUIREMENTS * Greet all customers and provide them with prompt, courteous service and assistance. * Provide outstanding, friendly customer service. * Record (scan) the purchases of a customer into the cash register efficiently and accurately. * Collect money in the forms of cash, checks or electronic funds from customers and tender accurate change in accordance with company policies and procedures. * Provide customers and associates with refunds in accordance with standard practice. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. * Follow Anti-Money Laundering guidelines while processing Western Union, Money Orders, Prepaid Cards and Check Cashing. Salary range is between $ 15.10 - $22.60 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $15.1-22.6 hourly 56d ago
  • Evening Operations Manager

    Hannaford Bros Co 4.7company rating

    Taunton, MA job

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PRIMARY PURPOSE Manage retail operations during the evening hours making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of company assets. * Strong understanding of store operations and total store merchandising techniques. * Excellent interpersonal, customer service and communication skills. * Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances. * Desire and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent preferred. * Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation. Physical Requirements * Ability to use computers and other communication systems required to perform job functions. * Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly. * Meet established volume and fixed activity standards. PREFERRED REQUIREMENTS * Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness and control of other expenses. * Ensure all company policies and procedures are followed as outlined. * Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness. * Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and offer constructive counseling, when necessary. * Responsible for the overall operation of the entire store during the evening hours. * Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products. * Manage performance of duties and responsibilities of all evening associates. * Make hiring, training and performance management recommendations for evening shift associates. * Support the development needs of evening store as associates. * Use good judgment in the delegation, assignment and follow-up required for the efficient performance of the store. * Observe and ensure compliance with company security, safety and food safety standards. * Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy. * Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments. * Understand the use of company tools such as: MPP, financial reports, scheduling, ordering and business information systems. * Have a solid understanding of standard practices for all departments. * Maintain solid communications with the management team, all associates in the store and throughout the organization. * Treat all store information as strictly confidential. * Perform all other duties and projects as assigned. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 49,400 - $67,496 Annual (40 Hours) Eligible for 5 additional hours at OT Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $49.4k-67.5k yearly 24d ago
  • PT Sanitation Maintenance

    Hannaford Bros Co 4.7company rating

    Leominster, MA job

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Maintain cleanliness of the breakroom and all restrooms. * Sweep and damp mop all floors on a daily basis. * Clean up of spills throughout your shift. * Empty all trash inside and outside of store. * Schedule rotation and cleaning of the dairy shelves. * Schedule cleaning of the glass dairy and frozen food doors. * Sweep parking lot with designated equipment. * Perform minor repairs of equipment and fixtures as needed. * Shovel and salt sidewalks as needed. * Maintain compliance with all company policies and established procedures. * Maintain company standards and programs for safety, fire prevention, and security. * Maintain productivity levels at or above company standards. * Treat all co-workers with fairness, dignity and respect. * Maintain good communication with the management team and associates. * Provide outstanding customer service. * Communicate any needed repairs and/or maintenance work needed. * Maintain a quality of performance of all specific duties and responsibilities assigned. * Perform all other duties as assigned. QUALIFICATIONS * Effective interpersonal and communication skills and a desire to work in a team environment. * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Must meet minimum age requirements. * Flexible schedule needed. Physical Requirements * Stand/walk 100% of the time. * Frequent reaching and lifting (mop buckets, spills) * Frequent bending, kneeling and squatting. * Ability to handle a variety of cleaning materials/substances. * Lift up to 40 lbs. approximately 50% of the time. * Push/pull up to 40 lbs. regularly PREFERRED REQUIREMENTS * Maintain cleanliness and conditions of the internal and external store and property. * Maintain cleanliness and conditions of the equipment used in the performance of this job function. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 15.10 - $22.60 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $15.1-22.6 hourly 32d ago
  • PT Stock Crew (Nights)

    Hannaford Bros Co 4.7company rating

    Middleborough, MA job

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PRIMARY PURPOSE * Cut, mark, and stock cases as outlined in the Center Store training guide. * May unload truck, receives incoming merchandise and verifies & reports discrepancies. * Greet and assist customers with finding items when asked in a courteous and friendly manner. * Maintain productivity levels at or above company standards. * Must be able to work with little to no supervision at times QUALIFICATIONS * Effective communication, customer service, and selling skills. * Must have effective interpersonal skills and desire to work in a team environment. * Demonstrated ability and willingness to learn multiple task and technical requirements of the job. * Must meet minimum age requirements. * Ability and availability to work overnight or early morning shifts. Physical Requirements * Lift up to 20 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly. * Meet established volume/activity standards. * Stand or walk 100% of the time. * Frequent reaching, grasping and lifting individual stock items below waist level or above shoulder level. * Frequent bending, kneeling and squatting. * Be able to handle a variety of substances associated with cleaning materials, packaging materials and food products. * Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time. * Ability to use computers, calculators and communication systems required to perform the job functions. PREFERRED REQUIREMENTS * Observe and follow all company policies and established procedures. * Treat all co-workers with fairness, dignity, and respect. * Maintain good communications with the management team and all other associates. * Maintain a high standard of quality workmanship in the performance of all specific duties and responsibilities assigned. * Comply with the company's personal appearance policy. * Maintain the quality of department's appearance and presentation. * Maintain a clean and organized work area, both in the storage and sales floor area. * Perform all assigned cleaning functions in accordance with company standard practices. * Assist in training and other special projects as assigned by management. * Process merchandise properly, paying special attention to code dates and rotation of products according to prescribed standards. * Observe proper temperature control of all display cases, storage areas, and product. * Support company safety standards. Communicate any needed equipment repairs or maintenance work needed. * Perform all other duties as assigned. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 16.25 - $24.35 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $16.3-24.4 hourly 24d ago
  • FT Maintenance Lead

    Hannaford Bros Co 4.7company rating

    Waltham, MA job

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PRIMARY PURPOSE Lead all duties of the maintenance associate in coordination with the Assistant Store manager. Maintain cleanliness and conditions of the internal and external store and property. Maintain cleanliness and conditions of the equipment used in the performance of this job function. Must be able to meet the physical requirements of the position, with or without reasonable accommodations. DUTIES AND RESPONSIBILITIES * Help plan, organize, delegate and follow up with job duties assigned to associates for completeness * Produce daily assignment sheets * Provide training, instruction, follow up and coaching to maintenance associates * Makes recommendations for maintenance activities needing additional attention * Responsible for maintaining adequate supply levels for all maintenance activities * Maintain cleanliness of the breakroom and all restrooms. * Sweep and damp mop all floors on a daily basis. * Clean up of spills throughout your shift. * Empty all trash inside and outside of store. * Schedule rotation and cleaning of the dairy shelves. * Schedule cleaning of the glass dairy and frozen food doors. * Sweep parking lot with designated equipment. * Perform minor repairs of equipment and fixtures as needed. * Shovel and salt sidewalks as needed. * Maintain compliance with all company policies and established procedures. * Maintain company standards and programs for safety, fire prevention, and security. * Maintain productivity levels at or above company standards. * Treat all co-workers with fairness, dignity and respect. * Maintain good communication with the management team and associates. * Provide outstanding customer service. * Communicate any needed repairs and/or maintenance work needed. * Maintain a quality of performance of all specific duties and responsibilities assigned. * Perform all other duties as assigned. QUALIFICATIONS * Ability to lead and supervise a team. * Must have effective interpersonal and organizational skills. * Ability to effectively coordinate the day to day activities and routine tasks associated with all maintenance activities. * Associate must meet minimum age requirements. * Flexible schedule needed. Physical Requirements * Stand/walk 100% of the time. * Frequent reaching and lifting (mop buckets, spills). * Frequent bending, kneeling and squatting. * Ability to handle a variety of cleaning materials/substances. * Lift up to 40 lbs. approximately 50% of the time. * Push/pull up to 40 lbs. regularly. Salary range is between $ 17.60 - $26.20 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $17.6-26.2 hourly 3d ago
  • PT Customer Service Associate

    Hannaford Bros Co 4.7company rating

    Middleborough, MA job

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Provide outstanding friendly customer service. * Observe and follow all company policies and established procedures. * Clean check-stands daily and assist in prompt cleanup of spills and breakage. * Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy. * Assist in special projects and perform other functions as assigned by supervision. * Work within our company's management planning (MPP) guidelines to maintain productivity. * Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards. * Treat all associates with fairness, dignity, and respect. * Perform accurate price check function. * Control excessive use of store supplies, such as ribbons, receipt tape, bags and cleaning materials. * Sweep floors during store hours and assist in other maintenance duties such as cleaning break rooms, rest rooms as assigned. * Assist in prompt cleanup of spills and breakage of glass or plastic containers to eliminate potential hazards and prevent accidents. * Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior. * Keep the inside and outside of the store clean and in good order. * BOTTLES where applicable: Sort returnable bottles in compliance with vendor requirements. * Perform all other duties as assigned. QUALIFICATIONS * Effective communication and customer service skills. * Must meet minimum age requirements to perform specific job functions. * Willingness to learn multiple tasks. * Demonstrated ability to perform the technical requirements of the job. Physical Requirements * Use hands frequently/continuously , grasping, reaching and hand/arm motions while standing the majority of the shift. * Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Work in and out of inclement weather when necessary * Gather up to five shopping carts and push them to designated areas. * BOTTLES where applicable: Move empty bottles and containers from the front end to the back room. PREFERRED REQUIREMENTS * Greet all customers and provide them with prompt courteous service and assistance. * Bag or package merchandise according to established company policies and procedures. * Sort and return return-to-stock items (put-backs) back to their normal shelf locations with priority attention given to refrigerated and perishable items. * Gather shopping carts and take them to designated areas and pickup points. * Provide carryout service in accordance with the company's guidelines. * BOTTLES where applicable; Add up and record bottle returns into a cash register/bottle slip to provide customers with the most accurate and effective service possible. * Comply with all safety standards while operating the bottle crushing equipment. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 15.10 - $22.60 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $15.1-22.6 hourly 18d ago
  • PT Pharmacy Technician I

    Hannaford Bros Co 4.7company rating

    Uxbridge, MA job

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Greet all customers and provide them with prompt and courteous service and assistance. * Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions. * Ensure customers receive all their prescriptions. * File written prescriptions forms after prescriptions are dispensed. * Prepare and complete manual insurance claim forms. * Maintain organized filing system for invoices, manual insurance claims, daily reports, etc. in accordance with Standard Practice Manual and state law. * Help customers find over the counter items. * Maintain a broad understanding of HBC MPP scheduling system. * Assist in data entry of MPP information. * Maintain attendance and vacation log information. * Understand Pharmacy Standard Practice Manual. * Order, stock, maintain and return pharmacy inventory through proper supplier. * Assist in processing pharmacy outdates and credits including keeping inventory free from outdated product. * Assist in preparation of pharmaceutical products for inventory. * Share in responsibility for department maintenance and cleanliness in accordance with fixed activities. * Maintain pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.). * Observe and adhere to all company policies and the Pharmacy Standard Practice Manual. * Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy. * Work within our company's management planning guidelines to maintain productivity. * Support company's safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free of debris and safety hazards. * Treat all co-workers with fairness, dignity and respect. * Maintain the quality of department's appearance and presentation. * Perform all other duties as assigned. QUALIFICATIONS * Successful completion of criminal background check and drug testing as required. * Excellent communication and customer service skills. * Strong keyboard skills and a demonstrated ability to learn new software applications. * Basic mathematic skills. * Effective time management skills and sense of urgency. * Ability to multi-task in a stressful environment. * Effective interpersonal skills and desire to work in a team environment. * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Good problem-solving abilities, ability to focus and attention to detail. * High levels of integrity, professionalism, and confidentiality. Physical Requirements * Stand 100% of the time with occasional walking short distances. * Use computer/keyboard/mouse/biometric scanner 100% of time. * Use hands to frequently/continuously handle a variety of sizes of containers then manipulate individual pills/capsules and the equipment used to count them. * Clerical accuracy skills and mathematical skills including the ability to operate cash register. * Ability to use staplers, calculators, communication and computer systems frequently. * Frequent/continuous reaching, grasping, lifting, and carrying up to 20 lb. below the waist level and at or above shoulder level. * Bend at the knees and waist repetitively up to 30% of the work day. * Have sufficient visual acuity and audio capability to process prescriptions and service customers. PREFERRED REQUIREMENTS * Support and work with pharmacist to achieve outstanding pharmaceutical care. * Actively assist the pharmacist under their direct supervision in most phases of prescription filling of new, refill and transfer prescriptions in accordance with current laws, ethics and company policies. * Maintain confidentiality of customer and company information. * Thoroughly understand and operate the pharmacy register, computer software and telephony system. * Maintain an atmosphere of enthusiastic customer focus both in person and on telephone. * Assist in maintenance of third party prescription information and resolution of rejected adjudication. * Initiate prescription renewal requests to doctor via telephone call or fax where applicable by law. * Understand pharmacy inventory control procedures, including special requirements for controlled substances. * Receive and obtain information needed on written prescriptions or telephoned refill requests from customers. * Perform register functions and bag customer purchases in accordance with established store procedures, including verifying customer's name, address and expected quantity of prescriptions at time of pickup. * Relay specific communications to customer from technician or pharmacist processing prescription. * Maintain solid communication within the department. * Successfully apply training to everyday pharmacy practice. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 15.50 - $21.40 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $15.5-21.4 hourly 36d ago
  • PT Produce Sales Associate

    Hannaford Bros Co 4.7company rating

    Uxbridge, MA job

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PRIMARY PURPOSE Perform duties that ensure department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level. Demonstrate a strong culture in support of Hannaford Strategy. Build customer relations and provide enthusiastic customer awareness. QUALIFICATIONS * Effective communication, customer service, and selling skills. * Effective interpersonal skills and desire to work in a team environment. * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Must meet minimum age requirements. Physical Requirements * Lift up to 50 lb. at least 80% of the time and 75 lb. on occasion. * Reach to shoulder level or above on occasion while lifting 30 lbs. * Stand and walk 100% of the time. * Meet volume activity standards established for the department. * Frequent bending, reaching, grasping, and lifting produce items at or above waist level. * Use hands to feel objects; use tools to open boxes/cases or to prepare and clean produce. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products. * Tolerate working in cold temperatures for up to 20 minutes at a time. PREFERRED REQUIREMENTS * Greet and assist customers with locating and selecting products. * Perform assigned stocking, culling, and rotation procedures in accordance with established guidelines. * Prepare (trim, crisp, package, scale, etc.) all products according to established standards and quality goals. * Perform all assigned cleaning functions in accordance with company policy. * Adhere to highest product quality standards to support our department strategy. * Achieve productivity standards as outlined in Management Planning. * Develop product knowledge in various areas of the department. * Share recognition of accomplishments and reflect the key behaviors; Be There, Make It Easy and Add Something To Their Day, and Be the Difference. * Assist in training other associates and perform other functions as assigned. * Must be able to meet the physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 15.10 - $22.60 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $15.1-22.6 hourly 1d ago
  • Meat Cutter

    Roche Bros 3.6company rating

    Roche Bros job in Natick, MA

    To process and stock a variety of quality meat and meat-related items in a careful, clean, neat and expedient manner; ensuring that product is fresh and appealingly displayed for our customers while maintaining great customer service. Minimum Qualifications * Must be 18 years of age. * Must have knowledge of all cuts of meat. * Must be Servsafe certified. * Must be able to read, write, speak, and understand English, with the ability to follow instructions. * Ability to work a schedule based on the business needs of the store location. * Authorized to work within the U.S. Responsibilities The list of essential functions is not exhaustive and may be supplemented as necessary by the company. * Commit to the "Golden Rule" and work with other associates to build a strong meat team. * Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO). * Have knowledge of various cuts of meat, including special cuts. * Wrap products in trays, along with weighing and pricing cut meat. * Be able to cut beef, pork, veal, poultry, and lamb to company standards. * Stock meat case, freezer, and other displays in neat manner. * Unload meat delivery and store product in designated area. * Keep back room, cooler, freezer, fans, drains, and display cases organized and clean. Along with monitoring the correct temperature and reporting refrigeration failure immediately to management. * Keep all meat products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out). * Keep work area swept clean, orderly and free from safety hazards; report any hazards immediately to management. * Practice the "Cleaner's Creed" and proper sanitation procedures. * Exercise safe practices on all meat department equipment and tools. Secondary Job Functions: * Perform price changes, along with making and putting up signs. * Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. * Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department. * Other duties as assigned by management. Physical Demands: (per work day) The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency. Physical Demands Frequency Sitting, balancing, fingering, and crawling. 0% (N) Never Climbing up to 12 feet, stooping, kneeling, crouching, feeling, talking, and smelling. 1-33% (O) Occasionally Carrying and lifting up to 80 lbs, pushing and pulling up to 400 lbs, handling, and bending. 34-66% (F) Frequently Standing and walking on a title or concrete floor, reaching at waist or overhead, seeing, and hearing. 67-100% (C) Continuously Safety Risk Factors Frequency Hazardous cleaning solutions. 0% (N) Never Contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays. 1-33% (O) Occasionally Loud noise, twisting of back and neck, slippery and cluttered floor surface. 34-66% (F) Frequently Hazardous equipment (mechanical moving parts) and contact with sharp objects. 67-100% (C) Continuously Machines, tools, and equipment utilized: Hamburg grinder, automatic wrapping machine, needle machine, cube machine, band saw, slicer, knives, needle machine, pressure washer, pallet jack, power jack, pricing gun, scale, and trash compactor. Repetitive Action: Continuous movement of entire body. Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet. Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $17.30 - $22.50 per hour.
    $17.3-22.5 hourly Auto-Apply 60d+ ago
  • Grocery- Overnight Crew Chief

    Roche Bros. Supermarkets 3.6company rating

    Roche Bros. Supermarkets job in Sudbury, MA

    To stock merchandise on shelves and displays throughout the department in a careful, clean, neat and expedient manner; ensuring that all product is fresh, rotated and well stocked for our customers. Minimum Qualifications 1. Must be at least 18 years of age; 2. Complete training in the grocery operation. 3. Ability to prioritize work load. 4. Must have a sense of urgency. 5. Capable of following verbal directions. 6. Must be able to read and write English adequately. 7. Ability to speak, understand and follow English instructions. 8. Authorization to work in the U.S. Responsibilities The list of essential functions is not exhaustive and may be supplemented as necessary by the company. 1. Maintain security of the store overnight and keep accurate records (such as time-lock log, night crew purchase report, receiving paperwork/pallet control, and pieces count sheets). 2. Commit to the “Golden Rule” and work with other associated to build a strong night crew team. 3. Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO). 4. Ensure the preparation of the grocery department for the next day's business; ordering to fill shelves, stocking neatly, pricing accurately, and cleaning up. 5. Effectively control proper storage limiting shrink and damaged goods. 6. Control and notify grocery manager of potential shrink problems (damaged or missing merchandise; check loads carefully when receiving), product availability problems, potential security problems, and refrigeration checks). 7. Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately. 8. Ensure company standards of safety, proper food handling practices, sanitation, and productivity are achieved. 9. Practice the “Cleaner's Creed” and proper sanitation procedures. 10. Order, receive, and unload deliveries; store, price, date, rotate, and stock product and prepare product for display and sale. 11. Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out). 12. Ensure shelves are clean as they are restocked. 13. Make sure that all shelves and displays are blocked and straightened. 14. Minimize payroll expense (including overtime) by maintaining minimum piece count standards of 235 cases per night, per person. 15. Ensure sales and work area are swept clean, orderly, and free from safety hazards; report hazards to management. 16. Exercise proper safety practices when lifting or moving product or using equipment. 17. Be sure to operate and clean department equipment and tools. Secondary Job Functions: 1. Clean and restock stock room. 2. Properly dispose of trash. 3. Clean behind store, and clean up spills. 4. Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. 5. Present favorable impression in dress, personal hygiene and business attitude. 6. Successful completion of the passbook training within 60 days of entering the department. 7. Other duties as assigned by management. Job standards: Be alert and cooperative to our customers needs while focusing on ensuring that all grocery shelves and displays are properly and efficiently stocked; ensure that productivity standards established by the company are achieved and maintained. (Stocking 235 cases per 8 hour shift). Physical Demands: (per work day) Be alert and cooperative to our customers needs while focusing on ensuring that all grocery shelves and displays are properly and efficiently stocked; ensure that productivity standards established by the company are achieved and maintained. (Stocking 235 cases per 8 hour shift). Physical Demands: (per work day) Never (N) 0% Occasionally (O) 1-33% Frequently (F) 34-66% Continuously (C) 67-100% 1. Standing: C surface type: tile/concrete 2. Walking: F surface type: tile/concrete 3. Sitting: O 4. Carrying: F up to 50 lbs. 5. Pushing: F up to 500 lbs. 6. Lifting: F up to 50 lbs. 7. Pulling: F up to 500 lbs. 8. Climbing: O height: 8 ft 9. Balancing: F 10. Stooping: F 11. Kneeling: F 12. Crouching: F 13. Bending: F 14. Handling: F 15. Fingering: F 16. Feeling: F 17. Crawling: F 18. Reaching: C level: waist/overhead 19 talking: F 20. Seeing: C 21. Hearing: C 22. Smelling: O Repetitive Action: Continuous movement of entire body Job Location: (place where work is performed) Retail grocery location Working Conditions: environment involved is X inside x outside x cold heat wet/humidity Safety Risk Factors: Never (N) 0% Occasionally (O) 1-33% Frequently (F) 34-66% Continuously (C) 67-100% 1. O loud noise 2. F twisting of back and neck 3. O slippery floor surface 4. O cluttered floor surface 5. F hazardous equipment (mechanical moving parts) 6. O contact with sharp objects 7. O contact with skin irritant 8. O toxic exposure (see material safety data sheet) 9. O nuisance dust, fumes, sprays 10. O hazardous cleaning solutions Schedules: X varied x day x evenings x weekends x holidays x overnight Machines, tools, equipment, etc.: Pallets, pallet jacks, power jack, u-boats, transport dollies, pricing gun, case cutter, trash compactor, display dividers, approved cleaning supplies Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $19.40 - $25.20 per hour.
    $19.4-25.2 hourly Auto-Apply 25d ago
  • Deli Seafood Sales Manager

    Hannaford Bros Co 4.7company rating

    Middleborough, MA job

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. DUTIES AND RESPONSIBILITIES * Provide recognition of accomplishments and offer constructive counseling when necessary. * Treat all co-workers with fairness, dignity, and respect. * Ensure department associates are properly trained by certified trainers. * Ensure all company policies and procedures are followed as outlined. * Build and maintain and ice wall. * Develop product knowledge in all areas of the Deli department (deli meats, cheese, chicken, salads, sandwiches, etc.), Bakery department and the Seafood department (quality specifications, filleting/steaking/dressing, core variety, preparation ideas, etc.). * Use RF (Radio Frequency) unit as needed. * Retrieve and organize bakery product loads. * Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues. * Conduct performance appraisals on all department associates according to company standards. * Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs. * Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems. * Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories. * Maintain solid communication in the department and throughout the organization. * Observe and ensure compliance with company sanitation, safety and food safety standards. * Understand the causes and means for resolving and limiting shrink. * Have total understanding of the department's standard practice manual and Program Manuals for each Deli, Bakery, and Seafood program. * Perform all other duties as assigned. QUALIFICATIONS * A high school graduate or equivalent preferred. * Strong understanding of store operations and merchandising techniques preferred. * Effective communication, customer service, and selling skills. * Effective interpersonal and organizational skills. * Desire and ability to lead and manage a team. * Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Ability to use technical information to solve problems. * Thorough knowledge of MPP is required. * A strong working knowledge of established standards and sanitation requirements are necessary. * Effective time management skills are necessary, as well as the proven ability to manage people. * Flexibility is a must. * Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation. Physical Requirements * Ability to use computers and other communication systems required to perform the job functions. * Stand or walk 100% of the time while working in an area surrounded by freezers and coolers filled with ice. * Perform repetitive grasping, pinching, squeezing, and hand/arm motions while standing/walking the majority of the shift. * Lift up to 50 lbs. frequently and up to 100 lbs. occasionally. * Frequent bending. * Frequent reaching, grasping and lifting items at or above waist level. * Reach to shoulder level or overhead on occasion while lifting up to 20lbs. on occasion. * Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time. * Use hands to operate controls, feel object, and use tools to prepare products. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, and food products. PREFERRED REQUIREMENTS * Foster a positive and inclusive environment to retain associates and customers. * Ensure that all quality standards are met. * Manage department operations in accordance with established department standard practices. * Ensure the maintenance of the department's appearance and presentation. * Hire, train and develop associates to meet the department needs. * Attain departmental financial objectives. * Supervise performance of all duties and responsibilities of all Deli/Bakery/Seafood associates as assigned. * Role model outstanding friendly customer service. * Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department. * Ensure the maintenance of accurate records of production, shrink, sales and inventory. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 49,400 - $67,496 Annual (40 Hours) Eligible for 5 additional hours at OT Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $49.4k-67.5k yearly 10d ago
  • FT Hannaford To Go Service Leader

    Hannaford Bros Co 4.7company rating

    Clinton, MA job

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PRIMARY PURPOSE Temporary Seasonal Hires for all departments Assist Hannaford To Go Supervisor in leading the Hannaford to Go Team - Service in maintaining department operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of the Hannaford Strategy. DUTIES AND RESPONSIBILITIES * Lead the Hannaford To Go Department operations in accordance with established department standard practices, in the absence of the Hannaford To Go Supervisor. * Support excellent customer service and goodwill by role modeling and providing high standards in customer service and sales building. * Support that department conditions involving appearance, safety, sanitation, and food safety are maintained at the highest level. * Use good judgement in the delegation, assignment, and follow up required for the efficient performance of the department. * Provide real time teaching on Shopping or Expediting process issues. * Reports any issues or concerns relative to associate performance or behavior to the Assistant Store Manager. * Assist in training and developing associates to meet department needs. * Maintain solid communication in the department and with store management. * Observe and follow all company policies, established standard practices and legal requirements. * Perform all other duties and projects as assigned. QUALIFICATIONS * A high school graduate or equivalent preferred. * Retail customer service experience preferred. * Ability to lead and direct others. * Understanding of store operations preferred. * Effective communication, customer service and selling skills. * Effective interpersonal and organizational skills. * Ability and willingness to learn multiple tasks and technical requirements of the job. * Strong problem-solving skills. * Must meet minimum age requirements. Physical Requirements * Perform repetitive hand and arm motions. * Stand or walk 100% of the time. * Continuous fine finger motions such as pinching, grasping when handling money. * Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion. * Push or pull up to 75 pounds on occasion. * Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners. * Have sufficient visual acuity to read the HH unit display screen as well as check identification cards, checks, invoices, and other written documents. * Work in and out of inclement weather when necessary. * Gather up to 5 shopping carts and push them to designated area. * Ability to use computers, calculators and communication systems required to perform all job functions. Salary range is between $ 17.60 - $26.20 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $17.6-26.2 hourly 18d ago
  • Kitchen- Prep Clerk

    Roche Bros. Supermarkets 3.6company rating

    Roche Bros. Supermarkets job in Boston, MA

    Prepare food and display product in the department in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated, and well-stocked for our customers while maintaining great customer service. Minimum Qualifications Must be 18 years of age. Demonstrate capability to work with customers. Successful completion of company training program. Completed a course in food safety, either mini class or full certification. Must be able to read, write, speak, and understand English, with the ability to follow instructions. Ability to work a scheduled based on the business needs of the store location. Authorized to work within the U.S. Responsibilities The list of essential functions is not exhaustive and may be supplemented as necessary by the company. Commit to the “Golden Rule” and work with other associates to build a strong kitchen team. Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO). Handle each customer transaction in a courteous, friendly manner. Go out of your way to satisfy any request for assistance. Provide continuous attention to customers' needs at the service counter and be available for customer assistance and questions about food products. Offer assistance in finding or suggesting product selection. Guarantee outstanding product quality and presentation through cooperation with kitchen manager. Keep all kitchen ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out). Participate actively in the control of shrink; use proper tares, check scales for accuracy, control “leftovers” and minimize waste. Demonstrate learned skills of product preparation, selling and display techniques. Practice the “Cleaner's Creed” and proper sanitation procedures. Follow all sanitation guidelines and standards. Ensure that company standards of safety, proper food handling practices, sanitation and productivity are maintained. Monitor cooler and display area temperature to ensure product quality; report refrigeration failure immediately. Able to operate and clean department equipment and tools. Secondary Job Functions: Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Clean utensils, work tables, display cases, cooler and freezer, walls, fans, drains, and wipe counter tops. Present favorable impression in dress, personal hygiene and business attitude. Notify management of associate theft, customer shoplifting, unauthorized markdowns or property defacement. Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering department. Other duties as assigned by management. Physical Demands: (per work day) The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency. Physical Demands Frequency Sitting and crawling. 0% (N) Never Pushing and pulling up to 250 lbs, lifting up to 50 lbs, climbing up to 8 feet, kneeling, and crouching, 1-33% (O) Occasionally Carrying up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead. 34-66% (F) Frequently Standing or walking on tile or concrete, handling, fingering, feeling, talking, seeing, smelling and hearing. 67-100% (C) Continuously Safety Risk Factors Frequency Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions. 1-33% (O) Occasionally Twisting or back and neck, slippery floor surface, and contact with sharp objects. 34-66% (F) Frequently Hazardous equipment (mechanical moving parts). 67-100% (C) Continuously Machines, tools, and equipment utilized: Food processor, grill, slicer, knives, kitchen utensils, case cutter, warmer, oven, fryer, smoker, electronic scales, mixer, shrink film wrap, pallet jack, power jack, pressure washer, trash compactor. Repetitive Action: Continuous movement of entire body. Working Conditions: Working environment is inside and may include exposure to cold and hot temperatures. Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
    $15-17.9 hourly Auto-Apply 2d ago
  • Bakery Cake Decorator

    Roche Bros. Supermarkets 3.6company rating

    Roche Bros. Supermarkets job in Needham, MA

    To prepare and display product in the department in a careful, clean, neat, and expedient manner and ensuring that all product is fresh, rotated, and well-stocked for our customers while maintaining great customer service. Minimum Qualifications Must be 18 years of age. Must be able to work as a team member and interact positively with customers. Must be able to read, write, speak, and understand English, with the ability to follow instructions. Ability to work a schedule based on the business needs of the store location. Authorized to work within the U.S. Responsibilities The list of essential functions is not exhaustive and may be supplemented as necessary by the company. Commit to the “Golden Rule” and work with other associates to build a strong bakery team. Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO). Train other associates as needed. Provide premier customer service, including greeting and responding to questions, assisting at the service counter, and offering product suggestions. Dynamically selling products by providing customers with information needed to make product-relation decisions. Following Roche Bros., Sudbury Farms guidelines for Cake Decorators. Write on cakes/prepare product to meet customers specifications. Icing, decorating, traying, packaging, labeling, pricing products for island refrigerated cases, and maintaining refrigerated service showcase. Filling customer special orders, including all catering platter offers, as well as custom cake requests to include up and to wedding cakes and assisting with delivery and set up as needed. Operating the Bakery department mixer. Following Roche Bros., Sudbury Farms guidelines for Cake Decorators. Prepare and wrap bakery related products. Maintaining Roche Bros., Sudbury Farms high standards for product freshness and sanitation. Organizing and rotating stock in the Decorator's section of the freezer and cooler. Process merchandise according to production guidelines and follow established sanitation standards. Practice the “Cleaner's Creed” and proper sanitation procedures. Stock display cases, and keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out). Receive and unload bakery product and store in designated area. Monitor and maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company. Keep work area swept clean, orderly, and free from safety hazards; report hazards to management. Able to operate and clean the bakery equipment and tools. Secondary Job Functions: Restock and use supply items efficiently to eliminate waste and to maintain the lowest cost supply. Promote items on public address system. Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department. Other duties as assigned by management. Physical Demands: (per work day) The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency. Physical Demands Frequency Crawling. 0% (N) Never Sitting, pulling and pushing up to 250 lbs, climbing up to 8 feet, kneeling, and crouching 1-33% (O) Occasionally Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead. 34-66% (F) Frequently Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, smelling, and hearing. 67-100% (C) Continuously Safety Risk Factors Frequency Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions. 1-33% (O) Occasionally Twisting of back and neck, contact with sharp objects, and slippery floor surface. 34-66% (F) Frequently Hazardous equipment (mechanical moving parts), 67-100% (C) Continuously Machines, tools, and equipment utilized: Fryer, ordering equipment, slicer, case cutter, ovens, proofer, bread slicer, kitchen utensils, electronic scales, mixer, shrink film wrapper, roller racks, unicarts, double deckers, skids, baler, pricing gun, trash compactor, water hose, intercom system, sink, cake machine, cooler, freezer, pricing gun, approved cleaning supplies and equipment. Repetitive Action: Continuous movement of entire body. Working Conditions: Working environment is inside and within cold and hot temperatures. Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
    $15.4-20.1 hourly Auto-Apply 44d ago
  • FT Stock Crew Manager Trainee (H)

    Hannaford Bros Co 4.7company rating

    Taunton, MA job

    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. PRIMARY PURPOSE Manage retail operations for the assigned department making decisions impacting store associates, merchandise quality and presentation and the level of service offered to our customers. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy through store huddles, role modeling our cultural behaviors and consistent use of all available tools to help manage for performance. Ensure that store conditions involving store appearance, security, safety and food safety are consistently maintained at the highest level. Accountable for proper control of company assets. DUTIES AND RESPONSIBILITIES * Foster a positive and inclusive environment to retain associates and customers. * Ensure that all quality standards are met. * Manage department operations in accordance with established department standard practices. * Ensure the maintenance of the department's appearance and presentation. * Hire, train and develop associates to meet the department needs. * Attain departmental financial objectives. * Supervise performance of all duties and responsibilities of all assigned department associates. * Role model outstanding friendly customer service. * Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department. * Ensure the maintenance of accurate records of production, shrink, sales and inventory. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. * Provide recognition of accomplishments and offer constructive counseling when necessary. * Treat all co-workers with fairness, dignity, and respect. * Ensure department associates are properly trained by certified trainers. * Ensure all company policies and procedures are followed as outlined. * Develop product knowledge in all areas of the assigned department. * Use RF (Radio Frequency) unit as needed. * Retrieve and organize assigned departments product loads. * Assist in effectively ordering and maintaining inventory control to maximize sales and limit shrink issues. * Conduct performance appraisals on all department associates according to company standards. * Maintain effective work schedules to meet production and customer service standards as well as associate's personal needs. * Understand and use company tools such as: MPP, financial reports, scheduling, ordering and business information systems. * Ensure operational and merchandising standard practices are followed to maximize profitability, paying special attention to priority categories. * Maintain solid communication in the department and throughout the organization. * Observe and ensure compliance with company sanitation, safety and food safety standards. * Understand the causes and means for resolving and limiting shrink. * Have total understanding of the department's standard practice manual and Program Manuals for each assigned departments program. * Perform all other duties as assigned. * Strong understanding of store operations and total store merchandising techniques. * Excellent interpersonal, customer service and communication skills. * Excellent organizational skills and a demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. * Demonstrated good judgement solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances. * Desire and ability to lead and manage associates throughout multiple departments. * Department Manager or equivalent experience required. * College degree or equivalent preferred. * Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager "or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment. Accreditation must be maintained while employed in a position requiring accreditation. Physical Requirements * Ability to use computers and other communication systems required to perform job functions. * Lift up to 20 lbs. regularly, including overhead lifting and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly. * Meet established volume and fixed activity standards. PREFERRED REQUIREMENTS * Assist in attaining financial objectives: sales, payroll percent, gross margin, shrink, MPP net percent effectiveness and control of other expenses. * Ensure all company policies and procedures are followed as outlined. * Foster a sales-driven, consumer focused culture through relationship building and promoting an atmosphere of enthusiastic customer awareness. * Treat all associates with fairness, dignity and respect. Provide recognition of accomplishments and offer constructive counseling, when necessary. * Ensure the maintenance of the store's appearance and presentation and ensure quality conditions of all products. * Manage performance of duties and responsibilities of all assigned department associates. * Make hiring, training and performance management recommendations for assigned department associates. * Support the development needs of assigned departments associates. * Use good judgment in the delegation, assignment and follow-up required for the efficient performance of the store. * Observe and ensure compliance with company security, safety and food safety standards. * Maintain techniques and layouts of merchandise consistent with the corporate merchandising philosophy. * Complete understanding of the causes and means for resolving inventory shrink issues in the assigned departments. * Understand the use of company tools such as: MPP, financial reports, scheduling, ordering and business information systems. * Have a solid understanding of standard practices for all departments. * Maintain solid communications with the management team, all associates in the store and throughout the organization. * Treat all store information as strictly confidential. * Perform all other duties and projects as assigned. * Must be able to meet physical requirements of the position, with or without reasonable accommodations. Salary range is between $ 18.95 - $27.25 Hrly Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
    $19-27.3 hourly 10d ago
  • Baker

    Roche Bros. Supermarkets 3.6company rating

    Roche Bros. Supermarkets job in Watertown Town, MA

    To prepare, bake and display product in the department in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated, and well-stocked for our customers while maintaining great customer service. Minimum Qualifications Must be 18 years of age. Must demonstrate knowledge of baking techniques. Must be able to work as a team member and interact positively with customers. Must be able to read, write, speak, and understand English, with the ability to follow instructions. Ability to work a schedule based on the business needs of the store location. Authorized to work within the U.S. Responsibilities The list of essential functions is not exhaustive and may be supplemented as necessary by the company. Greet all customers and provide them with prompt and courteous service or assistance. Commit to the “Golden Rule” and work with other associates to build a strong bakery team. Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO). Assist in receiving and unloading of merchandise. Check and verify receiving to ensure that items listed on vendor invoices are all delivered. Check products for quality, count, and condition. Keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out). Assist in ordering and maintaining inventory control. Handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods. Take stock to storage or shelf areas. Prepare all baking mixtures in accordance with established company or department procedures and recipes. Pan up frozen products and pan and roll up bread. Load and unload over. Know the proper temperatures and duration to bake all varieties of products. Operate mixer and write on cakes/prepare product to meet customers specifications. Adhere to all local, state, and federal health and civil code regulations including full compliance with all applicable laws pertaining to safety, health and packaging requirements. Practice the “Cleaner's Creed” and proper sanitation procedures. Maintain a neat, well groomed personal appearance at all times and observe company dress code, along with wearing approved hat or hair net. Keep display cases, cooler and freezer organized and clean, along with cleaning walls, fans, drains, equipment, utensils, and work tables. Wipe counter tops and front display cases. Exercise proper safety practices when lifting or moving product or using equipment. Secondary Job Functions: Restock and use supply items efficiently to eliminate waste and to maintain the lowest cost supply. Promote items on public address system. Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. Other duties as assigned by management. Physical Demands: (per work day) The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency. Physical Demands Frequency Crawling. 0% (N) Never Sitting, pulling and pushing up to 250 lbs, climbing up to 8 feet, kneeling, and crouching 1-33% (O) Occasionally Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead. 34-66% (F) Frequently Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, smelling, and hearing. 67-100% (C) Continuously Safety Risk Factors Frequency Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions. 1-33% (O) Occasionally Twisting of back and neck, contact with sharp objects, and slippery floor surface. 34-66% (F) Frequently Hazardous equipment (mechanical moving parts), 67-100% (C) Continuously Machines, tools, and equipment utilized: Fryer, bread slicer, ordering equipment, slicer, case cutter, ovens, proofer, kitchen utensils, electronic scales, mixer, shrink film wrapper, roller racks, unicarts, double deckers, skids, baler, pricing gun, trash compactor, water hose, intercom system, sink, cake machine, cooler, freezer, pricing gun, pallet jack, power jack, pressure washer, approved cleaning supplies and equipment. Repetitive Action: Continuous movement of entire body. Working Conditions: Working environment is inside and within cold and hot temperatures. Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
    $15.4-20.1 hourly Auto-Apply 39d ago
  • Grocery - Assistant Manager

    Roche Bros 3.6company rating

    Roche Bros job in Westborough, MA

    The Assistant Grocery Manager will assist in leading and planning of the daily operations of the Grocery department by effectively organizing, coordinating, and optimizing the materials and human resources in the department. This person will ensure quality merchandise is appealingly displayed to maximize the sales and profit of the grocery department while maintaining great customer service. The assistant will learn all aspects of managing the grocery department and to function as the department manager in his/her absence. Minimum Qualifications * Must be 18 years of age with High School diploma or equivalent. * Successful experience in the grocery operation (i.e., merchandising, ordering, inventorying, and pricing). * Complete training in the grocery operation. * Ability to display initiative, work with limited supervision, prioritize work load, and have a sense of urgency. * Must be Servsafe certified. * Must be able to read, write, speak, and understand English, with the ability to follow instructions. * Ability to work a scheduled based on the business needs of the store location. * Authorized to work within the U.S. Responsibilities The list of essential functions is not exhaustive and may be supplemented as necessary by the company. * Provide an open door atmosphere conducive to high associate morale and excellent customer service. Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO). * Commit to the "Golden Rule" and work with other associated to build a strong grocery team. * Promote the company image as a service-oriented operation where every associate will greet, assist, render efficient service and thank customers in a prompt, courteous, friendly, and business-like manner. * Ensure the department achieves the standards of performance as outlined in the work and merchandising plan. * Possess good communication skills, ability to conduct and facilitate department meetings, delegate and use initiative, ingenuity, and good judgment to act on opportunities or solve problems. * Ensure all new department associates receive proper review and training of job descriptions, goals, and objectives. * Ensure fair and consistent treatment in administering discipline to promote high associate morale. * Responsible for assisting the department manager with inventory, security, and expense control of the department. * Ensure compliance with company policies and procedures, and thus compliance with all state and federal laws applicable to our industry (i.e., scheduling/labor laws, dress code, sanitation regulations, etc.). * Resolve customer complaints to the full satisfaction of the customer. * Ensure the department is merchandised in accordance with the needs of the community. * Individual and department completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department. Train and develop associates in accordance with company policy and procedures. * Order, receive, and unload deliveries; store, price, date, rotate, and stock product and prepare product for display and sale. * Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out). * Effectively control proper storage limiting shrink and damaged goods. * Achieve and maintain department's merchandising goals and standards in cooperation with store manager and department merchandisers and buyers (such as gross profit, presentation, etc.). * Assist with planning work schedules and breaks; achieve payroll consistently by scheduling within budget. * Ensure all wage and hour policies and regulations are adhered to, help maintain accurate records, and respond timely to all location mail, reports, and records. * Offer product samples, answer product questions, and offer assistance in finding or suggesting product selection. * Help to minimize all department expenses without compromising department conditions or customer service level. * Assist with conducting weekly sales meetings with associates to establish merchandising, sales, and profit objectives. * Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately. * Practice the "Cleaner's Creed" and proper sanitation procedures. * Make sure that all shelves are clean and restocked and displays are blocked and straightened. * Ensure sales and work area are swept clean, orderly, and free from safety hazards; report hazards to management. * Exercise proper safety practices when lifting or moving product or using equipment. Secondary Job Functions: * Verify price checks for customers as needed. * Ensure all product labels, signs and prices are aligned with product. * Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. * Clean walls, fans and drains in grocery coolers, display cases and work area. * Other duties assigned by management. Physical Demands: (per work day) The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency. Physical Demands Frequency Sitting, pulling up to 500 lbs, climbing up to 8 feet, and smelling. 1-33% (O) Occasionally Walking on tile or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, crouching, handling, feeling, crawling, and talking. 34-66% (F) Frequently Standing on tile or concrete, reaching at waist or overhead, seeing and hearing. 67-100% (C) Continuously Safety Risk Factors Frequency Loud noise, slippery or cluttered floor, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions. 1-33% (O) Occasionally Twisting of back and neck and hazardous equipment (mechanical moving parts). 34-66% (F) Frequently Machines, tools, and equipment utilized: Pallets, pallet jacks, power jack, u-boats, two wheeler dolly, pricing gun, case cutter, trash compactor, baler, elevators, computer, ordering machines, display dividers, approved cleaning supplies. Repetitive Action: Continuous movement of entire body. Working Conditions: Working environment is inside and outside, and may include exposure to cold temperatures in wet/humid environments. Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $19.40 - $25.20 per hour.
    $19.4-25.2 hourly Auto-Apply 35d ago
  • Temporary Catering Manager

    Roche Bros. Supermarkets 3.6company rating

    Roche Bros. Supermarkets job in Needham, MA

    Requires facilitating effective communication between all departments in order to provide the best catering experience for the customer. Must have pleasant phone manners, and be sales motivated. Must effectively lead the Catering Department by training all Catering Clerks/Drivers about job operations, product knowledge, sales skills, and providing the best customer service in the industry. Able to create efficient department schedules on the company's workforce management software that aligns with payroll budgets. Is an effective communicator and can develop organized plans alongside Store Management during peak times such as the holidays. Understands the importance of maintaining a clean environment, including the catering desk, storage areas, and vehicles. Must be able to perform all aspects of the department such as sales calls, sales meetings, catering management software, troubleshooting, driving/delivery, and working the sales desk. Minimum Qualifications Must be 21 years of age. Complete training in catering operations. Demonstrate capability to interact with customers, vendors and associates. Must have pleasant phone manners, and be sales motivated. Must be able to read, write, speak, and understand English, with the ability to follow instructions. Ability to work a scheduled based on the business needs of the store location. Authorized to work within the U.S. Valid Massachusetts License. Responsibilities The list of essential functions is not exhaustive and may be supplemented as necessary by the company. Greet, assist and thank all customers in a prompt, courteous, friendly and business-like manner. Commit to the “Golden Rule” and work with other associated to build a strong catering team. Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO). Go out of your way to satisfy any request for assistance; phone sales and in store sales, sales follow up, thank you cards, and phone calls. Order coordination at store level for customer pick up. Communicate to customers about delivery schedule changes in a timely fashion and email all customer invoices daily. Handle various sales and service functions at the catering desk. Computer order entry and processing. Making Department Schedule/ meeting payroll budgets Delivery scheduling and delivery driver coordination. Coordination of outsourced vendors (service/equipment rentals). Maintaining daily equipment log with scheduled recovery. Reviewing Catering Vehicle Inspection Log weekly. In charge of checking daily orders for proper pricing. Review unpaid orders/Q Buster reports to ensure all orders are paid. Generate Next Day Order Report daily with department managers. Work order coordination for department managers. Ensure company standards of safety, proper food handling practices, sanitation, temperature logs and productivity are achieved. Ordering all supplies for catering. Communicate to Store Manager any customer issues or concerns. Required to assist other stores when needed. Be safety conscious and correct any unsafe conditions you observe. Practice the “Cleaner's Creed” and proper sanitation procedures. Maintain a neat personal appearance including proper uniform. Keep sales and work area swept clean, orderly, and free from safety hazards; report hazards to management. Exercise proper safety practices when lifting or moving product or using equipment. Secondary Job Functions: Present favorable impression in dress, personal hygiene, and a business attitude and professional image at all times. Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. May be required to attend Food Shows and large Catering Functions. May be required to deliver catering orders if driver is unavailable. Other duties as assigned by management. Physical Demands: (per work day) The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency. Physical Demands Frequency Crawling. 0% (N) Never Carrying and lifting up to 40 lbs, climbing up to 8 feet, balancing, stooping, kneeling, and crouching, 1-33% (O) Occasionally Standing and walking on tile or concrete, sitting, pushing and pulling up to 200 lbs, bending, and smelling. 34-66% (F) Frequently Handling, fingering, feeling, reaching at waist or overhead, talking, seeing, and hearing. 67-100% (C) Continuously Safety Risk Factors Frequency Toxic exposure (see material safety data sheet) and hazardous equipment (mechanical moving parts). 0% (N) Never Loud noise, slipper or cluttered floor, contact with sharp objects and skin irritants, nuisance dust, fumes, and sprays, and hazardous cleaning solutions. 1-33% (O) Occasionally Twisting of back and neck. 67-100% (C) Continuously Machines, tools, and equipment utilized: Computer and telephone. Repetitive Action: Continuous movement of entire body. Working Conditions: Working environment is inside and outside and may include exposure to cold and hot temperatures. Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $21.70 - $28.20 per hour.
    $21.7-28.2 hourly Auto-Apply 43d ago

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