Office Associate jobs at Rochester Regional Health

Office Coordinator Office Coordinator Reports To: Regional Director of Operations FLSA Status: Full-time - Hourly, non-exempt as defined under Fair Labor Standards Act Content Last Revised: 07/22/2025 ORGANIZATION OVERVIEW The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. JOB SUMMARY The Office Coordinator oversees the administrative duties and operational efficiency of the Center. They are responsible for monitoring the schedule for an efficient workflow through the check-in and checkout process, for managing patient complaints, and for ensuring the office is well organized. THIS IS NOT A REMOTE POSITION. KEY RESPONSIBILITIES Maintains a transparent, effective relationship with the Regional Director of Operations by supporting the organization's activities Provides a courteous professional working environment Maintains effective communication with patients, coworkers, partners, and visitors Ensures efficient patient flow Registers patients into the electronic medical record (EMR) Interviews patients for sliding fee scale services and update eligibility Verifies insurances and set eligibility dates in system Communicate with patients to bring in missing information prior to their appointment Collects payment and patient responsible balances Scans and import demographic and clinical documentation into patient charts Schedules patient appointments Monitors appointment schedule to accommodate walk-in patients Directs patients to the proper department for assistance Answer multi-line telephone system Resolves patient complaints and inquiries Operates office equipment, i.e. fax, copier, computer, credit card, and check machine Provides copies of patient medical records as requested Contributes and enhances the positive image of the front office operations Collaborates with department leadership to help facilitate staff development and overall team building Collaborates with community partners to facilitate patient care within all locations Participates in special projects aimed at maximizing the overall departmental efficiency Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Conducts office meetings and communicates pertinent information Coordinates client referrals and interagency activities Contributes to achievement of company objectives Travel as necessary using personal vehicle (must maintain current auto insurance at own expense) Other responsibilities as assigned ESSENTIAL FUNCTIONS Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Cash Handling Management MINIMUM QUALIFICATIONS Education: Bachelor's degree or higher from an accredited college or university, Preferred or related field with two (2) years of public health/community development experience High School Diploma or equivalent, Required Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the customer service, Preferred Bilingual in English, Spanish, or Creole, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and "just cause" for the termination of employees. An employee's career could be shortened ifthere is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on "off hours" or "off days" to meet the needs of the position. CORE COMPETENCIES Mission-Focused: Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented: Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator: Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward: Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder: Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen: Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented: Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Office Coordinator Office Coordinator Reports To: Regional Director of Operations FLSA Status: Full-time - Hourly, non-exempt as defined under Fair Labor Standards Act Content Last Revised: 07/22/2025 ORGANIZATION OVERVIEW The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. JOB SUMMARY The Office Coordinator oversees the administrative duties and operational efficiency of the Center. They are responsible for monitoring the schedule for an efficient workflow through the check-in and checkout process, for managing patient complaints, and for ensuring the office is well organized. THIS IS NOT A REMOTE POSITION. KEY RESPONSIBILITIES Maintains a transparent, effective relationship with the Regional Director of Operations by supporting the organization's activities Provides a courteous professional working environment Maintains effective communication with patients, coworkers, partners, and visitors Ensures efficient patient flow Registers patients into the electronic medical record (EMR) Interviews patients for sliding fee scale services and update eligibility Verifies insurances and set eligibility dates in system Communicate with patients to bring in missing information prior to their appointment Collects payment and patient responsible balances Scans and import demographic and clinical documentation into patient charts Schedules patient appointments Monitors appointment schedule to accommodate walk-in patients Directs patients to the proper department for assistance Answer multi-line telephone system Resolves patient complaints and inquiries Operates office equipment, i.e. fax, copier, computer, credit card, and check machine Provides copies of patient medical records as requested Contributes and enhances the positive image of the front office operations Collaborates with department leadership to help facilitate staff development and overall team building Collaborates with community partners to facilitate patient care within all locations Participates in special projects aimed at maximizing the overall departmental efficiency Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Conducts office meetings and communicates pertinent information Coordinates client referrals and interagency activities Contributes to achievement of company objectives Travel as necessary using personal vehicle (must maintain current auto insurance at own expense) Other responsibilities as assigned ESSENTIAL FUNCTIONS Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Cash Handling Management MINIMUM QUALIFICATIONS Education: Bachelor's degree or higher from an accredited college or university, Preferred or related field with two (2) years of public health/community development experience High School Diploma or equivalent, Required Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the customer service, Preferred Bilingual in English, Spanish, or Creole, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and "just cause" for the termination of employees. An employee's career could be shortened ifthere is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on "off hours" or "off days" to meet the needs of the position. CORE COMPETENCIES Mission-Focused: Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented: Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator: Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward: Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder: Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen: Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented: Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals -- answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting a liaison between medical technologists and patients waiting for exams. You'll be part of a team providing a wide range of screening, diagnostic and interventional procedures with compassion and integrity to ensure the highest quality, access, service and value to our patients, referring providers and partners. You will play an important part in that process by actively listening to patients' needs, and showing empathy to every patient you speak with. This is a full-time position working Monday-Friday between the hours of 6:30am-10:30pm (8 hour shifts) and travel to multiple centers in our Milwaukee market; includes up to three weekend shifts per year (Saturday and/or Sunday 7:30am-4:00pm). Essential Duties: (65%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Follows-up on any unread exams Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patients Faxes reports, billing information, and medical release forms as requested (25%) Scheduling & Insurance Schedules patients and enters orders Maintains an up-to-date and accurate database on all current and potential referring physicians Accurately maintains patient records within radiology information system (RIS) Assists with arranging interpreter services, transportation and hotel accommodations for patients when appropriate Maintains accurate pending-scheduling list Checks all exams for pre-certification with patient's insurance company Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (10%) Performs other duties as assigned

RAYUS now offers DailyPay! Work today, get paid today! is $16.09-$23.27 based on direct and relevant experience. RAYUS Radiology is looking for a Float Front Office Associate to join our team. As a Float Front Office Associate, you will be the first point of contact for patients and referring professionals answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting a liaison between medical technologists and patients waiting for exams. You'll be part of a team providing a wide range of screening, diagnostic and interventional procedures with compassion and integrity to ensure the highest quality, access, service and value to our patients, referring providers and partners. You will play an important part in that process by actively listening to patients' needs, and showing empathy to every patient you speak with. This is a part-time position working 20-29 hours/week Monday-Friday between the hours of 6:30am-5:00pm (typically 5 hour shifts each day). Will travel to multiple centers such as Edina, Eden Prairie, Shakopee, Plymouth among other centers. Essential Duties: (65%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Follows-up on any unread exams Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patients Faxes reports, billing information, and medical release forms as requested (25%) Scheduling & Insurance Schedules patients and enters orders Maintains an up-to-date and accurate database on all current and potential referring physicians Accurately maintains patient records within radiology information system (RIS) Assists with arranging interpreter services, transportation and hotel accommodations for patients when appropriate Maintains accurate pending-scheduling list Checks all exams for pre-certification with patient's insurance company Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (10%) Performs other duties as assigned

RAYUS now offers DailyPay! Work today, get paid today! is $16.09-$23.27 based on direct and relevant experience. RAYUS Radiology is looking for a Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a full-time position working Monday-Friday 8:00am-4:30pm, no weekends. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned

RAYUS now offers DailyPay! Work today, get paid today! is $16.09-$23.27 based on direct and relevant experience. RAYUS Radiology is looking for a Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This position is temporary/casual position working various shifts as needed, flexible schedule. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned

RAYUS now offers DailyPay! Work today, get paid today! is $16.09-$23.27 based on direct and relevant experience. RAYUS Radiology is looking for a Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a part-Time position working every Tuesday and Thursday, every other Friday from 2:00pm-10:30pm and every other Saturday from 7:30am-4:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned

RAYUS now offers DailyPay! Work today, get paid today! is $16.09-$23.27 based on direct and relevant experience. RAYUS Radiology is looking for a Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a temporary/casual position working various shifts, flexible schedule. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned

RAYUS now offers DailyPay! Work today, get paid today! is $16.09-$23.27 based on direct and relevant experience. RAYUS Radiology is looking for a Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a temporary/casual position working various shifts between the hours of 6:30am-5:00pm Monday-Friday. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned

RAYUS now offers DailyPay! Work today, get paid today! is $16.09-$23.27 based on direct and relevant experience. RAYUS Radiology is looking for a Front Office Associate to join our team. As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a temporary/casual position working various shifts Monday-Friday, flexible schedule. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned

Job Description We are Gateway Regional Medical Center Our mission is to provide compassionate, high-quality healthcare services to our community, promoting wellness and healing through innovative treatments, advanced technology, and a dedicated team of professionals. We are committed to fostering a culture of respect, integrity, and excellence, ensuring that every patient receives personalized care in a safe and nurturing environment. Together, we strive to enhance the health and well-being of those we serve and to be a trusted partner in their journey to better health. Position Overview: The Clinic Coordinator is responsible for administering, directing, planning, and coordinating all clerical and administrative office activities within the clinic. This role ensures efficient day-to-day operations by overseeing front-office workflows, supporting clinical staff, and maintaining a patient-centered environment. The Clinic Coordinator manages scheduling, patient registration processes, medical record accuracy, and communication flow to promote organizational effectiveness. Additionally, the position serves as a key resource for staff, providers, and patients, helping to resolve operational issues, streamline processes, and uphold regulatory and organizational standards. Specifics: -Position: Clinic Office Coordinator -Department: Gateway Medical Group -Location: Gateway Regional Medical Center 2100 Madison Ave. Granite City, IL 62040 -Position Status: Full-time -Work Schedule: M-F 40 hrs per week Education Qualifications: Required: High School graduate or equivalent Preferred: Two years of college Preferred: Courses in medical terminology and health care office management Certification Qualifications: Required: Current Illinois Nursing License Required: Current Basic Life Support (AHA or American Red Cross BLS) certification Required: Nonviolent Crisis Intervention training course (CPI) required within 1 month of hire date Preferred: Advanced Cardiac Life Support (AHA or American Red Cross ACLS) Experience Qualifications: One (1) year of experience in an office or medically related environment. Ability to work collaboratively with all members of the health care team and excellent communication skills required. Company Benefits: Competitive salary and performance-based incentives Comprehensive health, dental, and vision insurance plans. Click Benefits Guide to see all available Retirement savings plan with employer matching Vacation time and holiday pay Shift differentials Supportive and inclusive work environment Pay Range: The pay range for this position is $23.80-35.70 per hour. Disclaimer: Pay is determined based on various factors, including education level, years of experience, relevant certifications, and specific skills related to the position. The final compensation package will be discussed with Human Resources to ensure fairness and alignment with the candidate's qualifications.

Benefits: PTO and other great benefits Continuous clinical and business training Employee discounts Free uniforms 🌟 Love People? Passionate About Health & Wellness? Join Our Team! 🌟 If health and wellness are important to you - and you have a passion for helping people live healthier, happier lives - this might just be the perfect position for you! We're a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, functional rehab (PT), and other wellness services. If you're energetic, friendly, fun, purpose-driven, and a total team player, we should talk! Because our office runs at full throttle, you'll need strong phone, computer, and people skills to thrive here. You'll play a key role in: 💬 Patient communication & customer service 💸 Financial discussions & insurance support 📣 Marketing, community outreach, and promotions And yes - you'll enjoy great pay, monthly bonuses, and benefits! 💫 Who You Are You light up when meeting new people - and they can't help but like you! People count on you because you get it done . You've got a quick smile and contagious enthusiasm. You love building relationships and making others feel seen and supported. You're detail-oriented, reliable, and love checking things off your list. 🧭 What You'll Do Verify insurance and create financial worksheets Deliver financial reviews with patients Recommend products/supplements per the doctor's treatment plan Scan and manage insurance EOBs Support marketing campaigns, content creation, and community events Generate weekly patient reports Keep everything HIPAA-compliant Help maintain a clean, organized, and fun clinic environment Manage patient flow between Doctor, Rehab, and Front Desk Maintain accurate patient and financial records Collect payments, process claims, and track balances Manage office supplies and other admin duties 🎓 What You Need 2-year degree preferred (but not required - the right attitude goes further!) Full-time availability (36-40 hrs/week) Mon: 7:40-12:40, 1:40-6:10 Tues: 9:00-12:40, 1:40-6:10 Wed: 7:40-12:40, 1:40-6:10 Thurs: 7:40-12:40, 1:40-6:10 Fri/Sat/Sun: Off (except for occasional fun community events, 1-2 per month, 3-4 hrs) Proven customer service experience Proficiency in Microsoft Office and Windows 💥 Ready to Join a Team That's Changing Lives? If you read this and thought, “That's totally me!” - we can't wait to meet you. Apply today - your next great adventure in healthcare starts here! Compensation: $19.50 - $23.00 per hour WHAT WE DO: At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free. We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information. JOIN THE HEALTHSOURCE TEAM AND… Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan! Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career. Build a rewarding career with substantial earning potential Experience a practice environment that feels like home, with colleagues who feel like family. Spend your days in a professional, inviting clinic and foster meaningful connections with patients. Help patients achieve optimal health and wellness each day.

Park Nicollet is looking to hire an Office CPAP Coordinator to join our Health Care Products team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. This position will coordinate administrative functions and workflows in providing clinical and billing services to Home Medical Equipment (HME) patients. Major responsibility will be to support the customer service, clinical, and billing functions for HME as well as support and follow-up for HME patients. This position has primarily clerical responsibilities with other duties that include office supply management and medical equipment procurement and coordination. Management and triaging of department phone calls is a major component of this role. Work Schedule: Monday through Friday 8:30 am- 5:00 pm. Primary location St. Louis Park. Secondary location Maple Grove. Required Qualifications: Education, Experience or Equivalent Combination: One or more years of sales/customer service experience in a DME or business environment with high service standards required. Experience managing customer service issues via telephone Knowledge, Skills, and Abilities: Analytical, data entry and mathematical ability Moderate to advanced computer working knowledge (i.e., Windows, Word, Excel and Outlook) Ability to multitask and coordinate projects Phone customer services skills Proven proficiency in the operation of the following: Telephone; Personal Computer (Utilizing Applicable Software); Calculator; Printer; Photocopier; and FAX Machine. Preferred Qualifications: Education, Experience or Equivalent Combination: Associate degree or bachelor's Degree preferred. Advanced degree in relevant medical field (e.g., coding, medical administrative) preferred. Experience with inventory management, electronic health care management software, merchandising and performing retail transactions preferred. Four (4) years clerical/data entry experience preferred. Prefer previous medical and customer service experience at a Durable Medical Equipment company. Knowledge, Skills, and Abilities: Sales and customer service training a plus. Knowledge of sleep therapy supplies and equipment, product lines, and insurance guidelines for reimbursement is desirable. Knowledge of medical customer service is beneficial. Advanced working knowledge of electronic medical record systems is beneficial. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Benefits: PTO and other great benefits Continuous clinical and business training Company-paid CEU's Company-paid MalPractice Insurance If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you! We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services. If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital. You'll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances. You'll enjoy great pay, the opportunity to earn monthly bonuses, and benefits! Who you are:Do you have a gift for meeting new people and getting them to like you? Do people look to you first for help because they know it will get done? Are you quick to smile and have contagious enthusiasm? Do you derive a great deal of pleasure and strength from developing professional relationships with clients? Do you have a conscientiousness for doing things right and following tasks through to completion? What you will do: Insurance verifications Create financial worksheets Deliver financial reviews with patients Make product and supplement recommendations based on the doctor's treatment plan Scan incoming insurance EOBs Assist with marketing campaigns, creative content, community outreach Weekly patient reporting Maintain confidentiality as it pertains to HIPAA guidelines Work with the rest of the team to keep the clinic clean and clutter-free Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective Maintain patient accounts by obtaining, recording, and updating personal and financial information Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims Maintain business office inventory Other Administrative tasks What you need Two-year degree or more is preferred but not required Previous experience in customer service must be demonstrated Proficiency in Microsoft Office and Windows is required If you feel you would be a great fit in our office please apply! We look forward to speaking with you! Compensation: $18.00 - $22.00 per hour WHAT WE DO: At HealthSource Chiropractic, we don't just focus on chiropractic care-we prioritize the patient experience with a special emphasis on personalized care and well-being. We offer state of the art chiropractic treatments, personalized care plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and to get back to doing what they love- pain free. We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and then take the next step toward becoming a HealthSource team member today, simply contact us for more information. JOIN THE HEALTHSOURCE TEAM AND… Be a part of the ever-growing team focused on blending personalized and customized chiropractic and wellness care- in order to provide each patient with a unique treatment care plan! Access ongoing support and join a community of chiropractors, rehab specialists, billing specialist, and front desk specialists to enhance your skills and advance your career. Build a rewarding career with substantial earning potential Experience a practice environment that feels like home, with colleagues who feel like family. Spend your days in a professional, inviting clinic and foster meaningful connections with patients. Help patients achieve optimal health and wellness each day.

Park Nicollet is looking to hire an Office CPAP Coordinator to join our Health Care Products team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. This position will coordinate administrative functions and workflows in providing clinical and billing services to Home Medical Equipment (HME) patients. Major responsibility will be to support the customer service, clinical, and billing functions for HME as well as support and follow-up for HME patients. This position has primarily clerical responsibilities with other duties that include office supply management and medical equipment procurement and coordination. Management and triaging of department phone calls is a major component of this role. Work Schedule: Fulltime 1.0 FTE. Monday- Friday 8:30 am- 5:00 pm Required Qualifications: Education, Experience or Equivalent Combination: One or more years of sales/customer service experience in a DME or business environment with high service standards required. Experience managing customer service issues via telephone Knowledge, Skills, and Abilities: Analytical, data entry and mathematical ability Moderate to advanced computer working knowledge (i.e., Windows, Word, Excel and Outlook) Ability to multitask and coordinate projects Phone customer services skills Proven proficiency in the operation of the following: Telephone; Personal Computer (Utilizing Applicable Software); Calculator; Printer; Photocopier; and FAX Machine. Preferred Qualifications: Education, Experience or Equivalent Combination: Associate degree or bachelor's Degree preferred. Advanced degree in relevant medical field (e.g., coding, medical administrative) preferred. Experience with inventory management, electronic health care management software, merchandising and performing retail transactions preferred. Four (4) years clerical/data entry experience preferred. Prefer previous medical and customer service experience at a Durable Medical Equipment company. Knowledge, Skills, and Abilities: Sales and customer service training a plus. Knowledge of sleep therapy supplies and equipment, product lines, and insurance guidelines for reimbursement is desirable. Knowledge of medical customer service is beneficial. Advanced working knowledge of electronic medical record systems is beneficial. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Park Nicollet is looking to hire an Office CPAP Coordinator to join our Health Care Products team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. This position will coordinate administrative functions and workflows in providing clinical and billing services to Home Medical Equipment (HME) patients. Major responsibility will be to support the customer service, clinical, and billing functions for HME as well as support and follow-up for HME patients. This position has primarily clerical responsibilities with other duties that include office supply management and medical equipment procurement and coordination. Management and triaging of department phone calls is a major component of this role. Work Schedule: Monday through Friday 8:30 am- 5:00 pm. Primary location St. Louis Park. Secondary location Maple Grove. Required Qualifications: Education, Experience or Equivalent Combination: One or more years of sales/customer service experience in a DME or business environment with high service standards required. Experience managing customer service issues via telephone Knowledge, Skills, and Abilities: Analytical, data entry and mathematical ability Moderate to advanced computer working knowledge (i.e., Windows, Word, Excel and Outlook) Ability to multitask and coordinate projects Phone customer services skills Proven proficiency in the operation of the following: Telephone; Personal Computer (Utilizing Applicable Software); Calculator; Printer; Photocopier; and FAX Machine. Preferred Qualifications: Education, Experience or Equivalent Combination: Associate degree or bachelor's Degree preferred. Advanced degree in relevant medical field (e.g., coding, medical administrative) preferred. Experience with inventory management, electronic health care management software, merchandising and performing retail transactions preferred. Four (4) years clerical/data entry experience preferred. Prefer previous medical and customer service experience at a Durable Medical Equipment company. Knowledge, Skills, and Abilities: Sales and customer service training a plus. Knowledge of sleep therapy supplies and equipment, product lines, and insurance guidelines for reimbursement is desirable. Knowledge of medical customer service is beneficial. Advanced working knowledge of electronic medical record systems is beneficial. Benefits: Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

Job Description Provides in-office support for Signature Science's Egg Harbor Township, NJ location, performing administrative, clerical, purchasing, receiving, and security duties for both external operational projects and internal administrative projects. The office administrator is also responsible for answering incoming calls, greeting visitors, directing calls and visitors to appropriate associates, mail distribution, requisition of supplies, as well as many additional duties as assigned. Essential Duties & Responsibilities: Office Management & Facilities: Serve as primary point of contact for office visitors, vendors, and delivery personnel Manage office security protocols including visitor sign-in, badge issuance, and access control Monitor and maintain office supplies inventory, order supplies as needed, and organize supply storage areas Process incoming and outgoing mail and packages daily Maintain office cleanliness standards and coordinate with cleaning services Monitor office kitchen and common areas, ensuring supplies are stocked and spaces are organized Manage office access cards Coordinate building maintenance requests and serve as liaison with property management Support on-boarding of new employees, including workspace setup and orientation to office procedures Prepare cubical for new employees including cleaning and supplies Support all company meetings, parties and events including planning, catering, decorating and ordering of supplies Ensure the Egg Harbor Township office, including front entrance and front desk have a professional and tidy appearance Project Administration / Purchasing Keep the ACY Purchasing board up to date with all purchases, purchase request updates, invoices, and status of orders Receive, review, and submit purchase requests through eRequestor with proper forms and approvals Draft approval e-mails for PM to review and send to COR for all project purchase orders exceeding $2k Receive and process all incoming deliveries and mail, ensuring correct items are received and not damaged and delivering to requester Update Receiving database in CostPoint and import packing slips to OnBase Run TSL Non-labor report for all DHS contracts, review invoice information (contract charged, dollar amount, description of items invoiced) and update ACY Purchasing board and Security Create monthly Material Transfer forms for all purchase orders invoiced, submit to COR of each contract, send signed Material Transfer forms to Property, and update ACY Purchasing board and Material logs with transfers Draft Labor and Non-Labor tables to be included in project monthly progress reports Answer any Purchasing and Invoicing questions employees or Purchasing department have Create and edit general correspondence (i.e., documents, memos, reports, etc.), presentations, and spreadsheets while ensuring the accuracy of form, spelling, punctuation, and compliance with company style standards Assist Small Business Liaison Officer in compilation of quarterly internal reporting and semi-annual external reporting for small business subcontracting plan performance Assist Procurement Specialists with follow up on back orders; expedite with vendor any special arrangements for delivery, and communicate to department and requesters the expected delivery date Required Knowledge, Skills, & Abilities: Proficient in Microsoft Office Suite Professional attitude and appearance Solid written and verbal communications skills Ability to be resourceful and proactive Customer service oriented Strong organizational skills and the ability to multitask in a busy office environment Reliable attendance and punctuality Physical ability to lift and move packages up to 25 lbs Professional demeanor when interacting with visitors, vendors, and staff in person Education/Experience: An Associate's Degree from an accredited college or university or equivalent degree. Study shall have included specialized courses in secretarial science. Shall have at least one year of experience in performing secretarial tasks in support of engineering and scientific or professional activities; OR shall have five or more years of experience in performing administrative / secretarial support tasks in support of engineering, scientific, or professional activities. Clearance: The ability to obtain a Department of Defense Secret Clearance and a Department of Homeland Security Fitness are required for this position. Supervisory Responsibilities: None Working Conditions/Equipment: This position is 100% on-site and requires daily presence in the Egg Harbor Township office as well as occasional presence at the Transportation Security Laboratory. The role requires long periods of sitting at a desk, working on a computer, and answering e-mails and calls. It requires receiving and handling incoming purchases and the ability to lift at least 25 lbs. The position involves frequent in-person interaction with employees, visitors, vendors, and delivery personnel. Powered by ExactHire:188937

Blood Assurance is seeking compassionate, dependable Lab Office Assistant in our Chattanooga Area. The typical schedule would be 1st Shift Monday - Friday 8AM to 4:30PM. The responsibilities for the Lab Office Assistant Primary include managing technical services documentation, reviewing billing activities, assisting with data entry, maintaining breakroom/office supply inventory, recruiting rare donors, and ordering rare units for reference lab consultations. The Office Assistant will perform other duties as assigned by the lab administration. Qualified Applicant Skills Needed: Impeccable attention to detail and organizational skills Excellent customer service experience skills Excellent communication and phone skills The ability to multitask Effective professional verbal and written communication skills Excellent organizational and time management skills Excellent Computer skills in outlook, Excell, PowerPoint, video conferencing, and other office management systems Qualified candidates will need: High School Diploma or GED Excellent customer service skills Proficiency in Microsoft Office programs and office management systems Professional communication skills We offer many benefits including: Health/Dental/Vision Insurance Flexible Spending Account Employee Assistance Program for you and your family Generous Paid Time Off 401K with Company Match Wellness Program Blood Assurance is a non-profit organization with a workforce of more than 300 employees. At Blood Assurance, our values are centered around LIFE: Laughter, Integrity, Family and Excellence. These values are embedded in our company culture. Come and join our team to be a part of this rewarding environment! Qualified candidates are encouraged to submit an online application for consideration. Blood Assurance is an Equal Opportunity Employer and a Tobacco Free Environment.

Burnett Medical Center is looking for a Lifetime Enrichment Assistant to work in our nursing home. SHIFT & HOURS: Every Friday and every other weekend, 9am to 5:30pm (0.4 FTE or 32 hours per pay period) RESPONSIBILITIES: Assists Activities Coordinator with group activities to help provide opportunities to meet the social, cultural, spiritual, emotional, and therapeutic recreational needs and interests of the residents. Visits with residents on one-to-one basis. Participates in the completion of charting and maintenance of attendance records. Will drive LTC van at times. Requirements: QUALIFICATIONS High school graduate or GED equivalent with experience in a recreation setting preferred. Formal training in a Lifetime Enrichment Leadership training program preferred. Must have a basic understanding of the needs of elderly and have an empathetic approach to persons living in a long-term care setting. Understands the needs of persons who are either ill or limited in some way. Have a willingness to, and aptitude for, working with a variety of people. Have a basic knowledge of a variety of activities; must exhibit the ability to give instructions to others and to lead. Exhibits a spirit of cooperation; pleasant and friendly personality. Prior experience working in a long term care facility preferred. PI05a84b4b4225-31181-38558899