Rocket Lawyer jobs

About Rocket Lawyer We believe everyone deserves access to affordable and simple legal services. Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America, South America, and Europe, Rocket Lawyer has helped over 30 million people create over 50 million legal documents, and get their legal questions answered. We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company's history, to capture audiences worldwide. We are expanding our team to take on this challenge! About your role We are looking to expand our network of attorneys across the nation to provide legal advice under the Rocket Lawyer brand to individuals as well as small and midsize businesses. This is a remote, independent contractor position, meaning you will not be an employee of Rocket Lawyer. Our technology platform connects you with clients who bring a diverse range of legal issues. We are committed to offering quality service at affordable rates. We take care of customer acquisition and back-office functions so you can focus on what you do best-helping people resolve their issues and navigate the complexities of business. Onboarding is simple, and we can connect you with potential clients immediately. How you will make a difference day to day You'll work remotely, with clients sent directly to you, allowing you to collaborate with them at times that work best for both you and the client. You bring at least 1 year of practical experience in advising individuals and businesses in your area of expertise. We welcome applicants with various levels of experience. You have a client-first mentality and a dedication to going the extra mile to ensure customer satisfaction and success. You're comfortable with technology and able to quickly learn and use our tools to enhance the customer experience. You are open to learning new areas of law as needed. You hold an active license and are in good standing with your local state bar, with a clean disciplinary history. What you'll need We're particularly interested in attorneys with experience in one or more of the following areas: Landlord / Tenant Employment Law Corporate law Contracts & Business Transactions Real Estate Law Family Law Intellectual property Estate Planning, Wills & Trusts Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to ******************* . By applying for this position, your data will be processed as per Rocket Lawyer Privacy Policy.

A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir's dynamic in-house legal team works to proactively address legal issues so that Palantir can continue to drive and deliver positive impact in the world. As Legal Counsel, you will provide critical support across the company by owning the drafting and negotiating process of a variety of inbound third-party contracts, including vendor agreements, partnership agreements, and non-disclosure agreements. In this role, you will have the unique and exciting opportunity to develop, implement, and run Palantir's contracting negotiation workflow that will exist across multiple internal teams and stakeholders. You'll maintain focus on thoughtfully reducing risk across our inbound contract requests while also holding the larger vision needed to bring a large and multi-stepped procurement workflow to completion. Our ideal candidate proactively and effectively issues spots to streamline the contracting and negotiating process while maintaining meticulously organization to handle a large volume of agreements in a fast-paced environment. We seek a service-oriented individual who enjoys working collaboratively across an organization to solve problems and will strive to utilize technology and workflows in order to increase efficiency. Core Responsibilities Draft, review, negotiate, and close various agreements across Palantir - with a focus on vendor agreements, partnership agreements, confidentiality agreements, and infrastructure agreements. Develop, implement, and own a contract management workflow that will exist across multiple internal teams and stakeholders. Manage and maintain Palantir's form contract repositories. Collaborate with teams across Palantir and work cross-functionally with internal stakeholders, including Sales, Business Development, Finance, Security, Procurement and other relevant teams. What We Value Proven ability drafting, negotiating, and managing a variety of contractual agreements, including SaaS, subcontractor, goods, and services agreements. Strong communication and interpersonal skills; aptitude for building strong cross-functional working relationships across a global organization. Experience with data privacy and information security agreements. Ability to multitask, problem solve, and balance competing priorities in a rapidly changing environment. Proactive self-starter and willingness to tackle tasks and situations to ensure efficiency in high-pressure, high-volume environments. Technical acumen to effectively use contract management tools, streamline processes, and creatively enhance procurement efficiency. What We Require Attorney in good standing with 3+ years experience in commercial contract negotiations. Experience with contract life-cycle management systems, including procure-to-pay systems. Salary The estimated salary range for this position is estimated to be $135,000 - $200,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus, and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives. Benefits Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance Employees are automatically covered by Palantir's basic life, AD&D and disability insurance Commuter benefits Take what you need paid time off, not accrual based 2 weeks paid time off built into the end of each year (subject to team and business needs) 10 paid holidays throughout the calendar year Supportive leave of absence program including time off for military service and medical events Paid leave for new parents and subsidized back-up care for all parents Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation Stipend to help with expenses that come with a new child Employees can enroll in Palantir's 401k plan Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help. #J-18808-Ljbffr

Upwork Inc.'s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at upwork.com and follow on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at go-lifted.com and follow on LinkedIn. As Chief of Staff to the President & CEO, you will serve as a strategic partner, integrator, and force multiplier for the executive office. Operating at the highest levels of the organization, you'll ensure CEO time is focused on the highest-impact activities, amplify executive effectiveness, and lead mission-critical initiatives across the company. This role is both strategic and operationally hands-on, serving as a key ambassador for the CEO internally and externally, and a trusted advisor to the Executive Leadership Team. This is an extraordinary opportunity to influence company-wide priorities, connect executive vision to execution, and contribute meaningfully to the future of work. Responsibilities Optimize the CEO's time and impact by streamlining planning cadences, meeting structures, and material preparation, ensuring executive engagement is always high-leverage. Provide strategic counsel and data-driven insights to the CEO on emergent issues, organizational dynamics, and company-wide initiatives. Serve as a thought partner and connector across the Executive Leadership Team (ELT), fostering alignment and surfacing opportunities, risks, and trade-offs. Lead and drive unowned strategic analyses and projects that span multiple functions or lack a clear home, delivering insights that shape high-stakes decisions. Run the operational rhythms of the Office of the CEO, including ELT meetings, Board interface, planning cycles, and cross-functional cadences. Represent the CEO in key internal and external interactions, ensuring alignment with Upwork's strategic priorities and culture. Elevate the effectiveness of the CEO's immediate team by offering strategic guidance, refining outputs, and enhancing cross-functional collaboration. What it takes to catch our eye Demonstrated ability to operate at an executive level with clarity, influence, and discretion, particularly in ambiguous, high-pressure environments. Sharp strategic thinking and analytical horsepower-able to synthesize complexity, uncover insights, and drive to clarity. Proven experience leading initiatives across functions with minimal structure, and bringing others along through influence rather than authority. Willingness to operate across altitudes, from high-level strategy to fine-grain operational detail, with humility and stamina. A track record of building trust-based relationships with senior stakeholders and leading with a customer- and company-first mindset. Come change how the world works. At Upwork, you'll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home. Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities. We're proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience. Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork. Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law. Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program. Annual Base Compensation$254,750-$402,750 USD To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

Upwork ($UPWK) is the world's human and AI-powered work marketplace that connects businesses with highly skilled, AI-enabled independent talent from across the globe. Companies rely on Upwork's trusted platform and its mindful AI companion, Uma, to help them find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With on-demand access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, Upwork enables businesses of all sizes to scale, innovate, and build an agile workforce for the age of AI and beyond. Since its founding, with more than $25 billion in earnings facilitated to date, Upwork continues to deliver on its purpose to create opportunity in every era of work. Learn more at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X. This is an engagement through Upwork's Hybrid Workforce Solutions (HWS) program. HWS is a global group of professionals who support Upwork's business with specialized expertise. As part of HWS, you'll collaborate with skilled professionals around the world, gaining exposure to impactful projects while contributing to Upwork's mission to create economic opportunities so people have better lives. Scope of Work Motion is a critical part of our Next Gen Design System, but the current design system (DS) team has limited expertise. Without a strong motion foundation, animations risk being decorative, inconsistent, or inaccessible. We're seeking a Motion Design Systems Expert to establish reusable motion tokens, scalable guidelines, and cross-platform implementation that can grow with the system. 1/ Foundations Define motion tokens: duration, easing curves, delays, and reusable presets (e.g. transition-short, easing-emphasized). Align tokens with engineering feasibility (web + mobile). 2/ Guidelines & Principles Create system-level motion principles (intentional, authentic, inclusive, grounded). Document when to use motion and when not to. Define accessibility standards (reduced motion, alternatives). 3/ Applied Patterns Translate principles into patterns for components and interactions (e.g. overlays, toasts, navigation, micro-feedback). Provide Figma prototypes and animation examples for designers. 4/ Enablement & Handoff Partner with engineers to ensure tokens and guidelines are implementable. Run short workshops / reviews so our team can confidently apply motion after the contract ends. Must Haves (Required Skills): Has built motion systems at scale (design system or major product). Fluent in both design & engineering language. Can work hands-on (tokens, animations, Figma libraries) while also setting strategy. Comfortable teaching and enabling a team to continue the work. Contract details Start date: Targeting Early November Engagement Type: Short Term Contract with possibility of extension Focus: Foundations (motion tokens + principles), draft guidelines, and initial component patterns Option to extend: If we need more support to scale across components/patterns or partner deeper with engineering, we can extend the contract Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, a criminal background check may be run on a candidate after a conditional offer to perform your services for Upwork is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations around the world use data. As a Software Engineer Intern, you'll have an opportunity to grow more quickly than you ever envisioned, as you contribute high-quality code directly to Palantir Gotham, Palantir Foundry, or Palantir Apollo: products that are deployed at some of the most important institutions across the public and private sectors. You'll create features used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. Palantir's Product Development organization is made up of small teams of Software Engineers, each focusing on a specific aspect of a product. For example, you might join a team that builds a Foundry front-end application, or a component of the Gotham release infrastructure. We encourage communication and collaboration among teams to share context, skills, and experience, so you'll learn about many different aspects of each product. Core Responsibilities As a Software Engineer, you are involved throughout the product lifecycle - from idea generation, design, and prototyping to execution and shipping while also being paired with a mentor dedicated to your growth and success. You'll collaborate closely with technical and non-technical counterparts to understand our customers' problems and build products that tackle them. One of the most effective ways to understand what our users need is to meet them. You may receive an opportunity to tour the assembly line at an auto-manufacturer or join a counter-terror analyst at their desk to really understand their mission and difficulties. SWE principles include: • Ownership: We see projects through from beginning to end in spite of obstacles we may encounter.• Collaboration: We work internally with people from a variety of backgrounds - such as other Software Engineers, Product Managers, Designers and Product Reliability Engineers. We also partner with our business development teams (Forward Deployed Engineers, Deployment Strategists) in order to understand and solve our customers' problems.• Trust: We trust each other to effectively handle time and priorities, and don't micromanage. We want people to have the space to think for themselves, while feeling supported by their team. Technologies We Use It doesn't matter what languages you know when you join us, but it does matter that you can write clean, effective code and learn new languages quickly. Our software is constantly evolving, so we need engineers who can do the same. Alongside peers that bring diverse experience - whether you're a former university TA, switched to CS recently, or are a hackathon enthusiast - you'll build your skills to apply the best technology to solve a given problem. Right now, we use: • Varying languages, including Java and Go for backend and Typescript for frontend• Open-source technologies like Cassandra, Spark, Elasticsearch, React, and Redux• Industry-standard build tooling, including Gradle and GitHubWhat We Value Ability to communicate and collaborate with a variety of individuals, including engineers, users and non-technical team members. Willingness to learn and make decisions independently, and the ability to ask questions when needed. Active US Security clearance, or eligibility and willingness to obtain a US Security clearance. What We Require Engineering background in fields such as Computer Science, Mathematics, Software Engineering, and Physics. Familiarity with data structures, storage systems, cloud infrastructure, front-end frameworks, and other technical tools. Experience coding in programming languages, such as Java, C++, Python, JavaScript, or similar languages. Must be planning on graduating in 2027. This should be your final internship before graduating. To apply, please submit the following: An updated resume / CV - please do so in PDF format. Thoughtful responses to our application questions. Salary The estimated salary range for this position is estimated to be $10,500/month. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any benefits offered; and the potential future value of any long-term incentives. Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process , please reach out and let us know how we can help.

Upwork Inc.'s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at upwork.com and follow on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at go-lifted.com and follow on LinkedIn. About the Role We are seeking a Senior Financial Analyst to join our Corporate FP&A team as the lead for monthly forecasting and management reporting. In this high-impact role, you will own core forecasting processes, partner with teams across the company, and deliver critical insights to senior leadership. You'll help align financial forecasts with strategic priorities, improve planning systems, and drive operational accountability. This is an ideal role for someone who thrives in a fast-paced environment, brings strong financial acumen, and has a passion for scalable process improvement. Responsibilities Lead and manage the end-to-end monthly forecasting process, ensuring alignment with strategic goals and cross-functional inputs Prepare and deliver monthly management reporting packages to senior leadership, highlighting trends, risks, and opportunities Partner with finance, HR, accounting, and business units to validate data and explain key variances and drivers Maintain and improve forecast models, templates, and dashboards in Planful, ensuring accuracy and usability Monitor and analyze company-wide metrics (revenue, expenses, margins, EBITDA) against targets, surfacing insights proactively Support the annual planning cycle, including scenario modeling, calendar management, and stakeholder coordination Build and maintain scalable documentation of forecasting processes, assumptions, and reporting timelines to ensure continuity and accountability What it takes to catch our eye 3-5 years of progressive experience in FP&A or strategic finance with ownership of forecasting and reporting cycles Strong financial modeling and analysis skills with advanced proficiency in Excel or Google Sheets Hands-on experience with forecasting tools (Planful preferred) and ERP/reporting systems (e.g., NetSuite, Adaptive, Anaplan) Proven ability to synthesize large data sets into actionable insights for senior stakeholders Excellent communication and cross-functional collaboration skills, with the ability to present clearly and effectively Come change how the world works. At Upwork, you'll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home. Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities. We're proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience. Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork. Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law. Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program. Annual Base Compensation$99,250-$120,250 USD To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

Upwork ($UPWK) is the world's human and AI-powered work marketplace that connects businesses with highly skilled, AI-enabled independent talent from across the globe. From entrepreneurs to Fortune 100 enterprises, companies rely on Upwork's trusted platform and its mindful AI companion, Uma, to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With on-demand access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, Upwork enables businesses of all sizes to scale, innovate, and build agile teams for the age of AI and beyond. Upwork's platform has facilitated more than $25 billion in economic opportunity for talent around the world. Learn more at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X. Are you passionate about using machine learning to drive meaningful change? As a Senior Applied Machine Learning Engineer at Upwork, you will leverage advanced machine learning techniques to deliver cutting-edge solutions that directly impact our global platform and user experience. You'll work with large-scale data to solve complex problems, from improving search relevance to personalizing recommendations, and create a powerful, seamless experience for our users. This is a unique opportunity to contribute to the innovation at the world's largest work marketplace, where your work will enable our community of freelancers and clients to connect and collaborate in impactful ways. Responsibilities Analyze millions of structured and unstructured data to identify patterns and insights in user behavior and build meaningful features to improve model performance Design and implement efficient and reusable features, models and systems for different machine learning applications (classical & deep learned models) in low latency fashion Contribute to the performance and continued optimization of our recommendation systems: build machine learning models to improve understanding of user preferences, user intent and context to deliver accurate, relevant and personalized recommendations collaborate with the business, analytics, and engineering counterparts to share the discovered data stories with stats, charts, and formal presentations, and finally propose recommendations to maximize the business impact. Build and fine‑tune large language models (LLMs), transformers, agents, and/or hybrid systems to improve relevance, semantic understanding, and user experience. What it takes to catch our eye Masters/PhD in Computer Science, Machine Learning, NLP, Mathematics, or a related quantitative field (or equivalent research experience). 3+ years of relevant industry experience building large scale ML systems Prior experience with large language models, retrieval augmented generation (RAG), or agentic AI. Strong experience with Python, SQL PyTorch and/or TensorFlow Clear track record of publications in peer‑reviewed conferences or journals (e.g. ACL, EMNLP, NeurIPS, ICML, ICLR, KDD, SIGIR, WWW etc.). Knowledge of distributed training techniques, and efficiency at scale (memory, latency, hardware constraints). Come change how the world works. At Upwork, you'll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home. Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities. We're proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience. Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork. Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law. Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program. Annual Base Compensation$151,500-$215,500 USD To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

Upwork ($UPWK) is the world's human and AI-powered work marketplace that connects businesses with highly skilled, AI-enabled independent talent from across the globe. From entrepreneurs to Fortune 100 enterprises, companies rely on Upwork's trusted platform and its mindful AI companion, Uma, to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With on-demand access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, Upwork enables businesses of all sizes to scale, innovate, and build agile teams for the age of AI and beyond. Upwork's platform has facilitated more than $25 billion in economic opportunity for talent around the world. Learn more at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X. We're seeking a Senior Lead AI/ML Engineer to drive the next generation of agentic intelligence through human-machine collaboration across Upwork's platform. This is a high-impact, hands-on role at the intersection of research, platform engineering, and developer experience. You'll lead the development of systems and protocols for AI Agents to support internal and external developers through APIs and SDKs, and serve as a thought partner in the evolution of human-machine collaboration at Upwork. This is a unique opportunity to help define a rapidly growing domain and influence how autonomous agents are designed, built, and deployed at scale. You'll collaborate across research, engineering, product, and developer relations, ensuring agent-based systems are powerful, extensible, and developer-friendly. Responsibilities Architect and implement scalable infrastructure to support LLM-based Agentic systems, including multi-agent pipelines, and real-time orchestration. Design APIs, SDKs, and internal tooling to accelerate productivity through AI agent adoption. Drive developer advocacy by partnering to produce technical content, samples, and reference architectures that simplify integration with our platform. Partner with cross-functional stakeholders to align technical solutions with product strategy, ensuring high developer productivity and agent performance. Provide consulting and hands-on support to teams integrating with our agentic marketplace, advocating for best practices and evolving the ecosystem based on feedback. Contribute to AI/ML research initiatives where applicable, representing Upwork at conferences and in technical communities. What it takes to catch our eye Proven experience designing and deploying agent architectures, protocols, or LLM-powered workflows in production environments. Strong engineering foundation with expertise in Python and Agent frameworks (e.g., LangChain, Autogen) and protocols (e.g., MCP, A2A). Demonstrated success building developer platforms, APIs, SDKs, tools, or frameworks focusing on usability, extensibility, and developer support. Familiarity with developer relations or solutions engineering, including documentation, demos, and consultative technical work. You have a growth mindset, strong communication skills, and an inclusive approach to leadership. You are excited to work across functions and learn from challenges and teammates. Come change how the world works. At Upwork, you'll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home. Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities. We're proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience. Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork. Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law. Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program. Annual Base Compensation$195,000-$296,000 USD To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role As a Federal Compliance Engineer, you will help manage and architect our Federal Compliance program (including FedRAMP, IL5, and IL6). You'll work closely with many different teams to scale the Federal Compliance program, including identifying automation opportunities. You will navigate & interpret complex Federal regulatory frameworks (e.g. FedRAMP, DoD CC SRG) in order to provide practical guidance on technical architecture, documentation & operational concerns, and sustainable processes that will allow us to continue to grow quickly & efficiently.Core Responsibilities Oversee operational and regulatory outcomes across our US Government client portfolio, including FedRAMP, IL5, and IL6 continuous monitoring and compliance audits. Propose and implement ideas for operational improvements and facilitate automation for procedural compliance controls. Evaluate and advise the business on new and evolving US Government certification programs (ex. FedRAMP 20x), requirements, and technologies. Maintain and lead partnerships with various agencies (DoD, HHS, etc.) and the FedRAMP PMO, staying atop of all industry updates and changes to the program. Drive enterprise-wide compliance strategies and cross-functional initiatives. What We Value 7+ years experience with compliance audits (FedRAMP, PCI, SOC2, HIPAA, etc.) and prior US Government compliance and audit experience (FedRAMP, FISMA, NIST 800-53, NIST 800-171, US Government ATOs, etc). Experience with managing distributed compliance teams and scaling programs. Deep understanding of complex cloud infrastructure and security concepts, including ephemeral technologies (ex. containers). Experience implementing security controls and assessing compliance in distributed applications on cloud infrastructure (e.g Amazon AWS, Microsoft Azure). Strong Project Management skills, being able to balance and track multiple projects going on at the same time to completion. Proficiency with security concepts (encryption, authentication, etc.) and tooling for continuous monitoring (Tenable Security Center, Burp, SIEMs, etc.). What We Require Willingness and eligibility to obtain a U.S. security clearance. Salary The estimated salary range for this position is estimated to be $135,000 - $200,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives. Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies. Benefits • Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance• Employees are automatically covered by Palantir's basic life, AD&D and disability insurance• Commuter benefits• Take what you need paid time off, not accrual based• 2 weeks paid time off built into the end of each year (subject to team and business needs)• 10 paid holidays throughout the calendar year• Supportive leave of absence program including time off for military service and medical events• Paid leave for new parents and subsidized back-up care for all parents• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation• Stipend to help with expenses that come with a new child• Employees can enroll in Palantir's 401k plan Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process , please reach out and let us know how we can help.

A World-Changing Company Palantir builds the world's leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir's in-house legal team works to proactively address legal issues so that Palantir can continue to drive positive impact in the world. As a Commercial Contracts Specialist, you will be a non-attorney partnering closely with Commercial Counsel to effectively support our rapidly growing portfolio of commercial customers. In this role, you will also work closely with Palantir's Sales, Legal, Finance, and Engineering teams, while owning the drafting, administration, and negotiation of commercial customer contracts, and building infrastructure to support our commercial customers at scale. As you develop expertise with our commercial contracts and build relationships with our internal partners, you will become adept at quickly researching and answering factual and interpretive contractual questions as needed. You will also support various special projects that arise at our fast-paced, mission-focused company. We're a team that values both creativity and teamwork - whether operating solo or collaboratively, we seek to achieve great results on challenging, time-sensitive projects. You'll be given open ended objectives and will find ways to turn them into outcomes. By focusing on the broad vision without losing sight of the details, you'll bring large and multi-phase projects to successful completion while prioritizing team outcomes over individual wins. You are able to deliver complex information in an understandable way, and can manage high touch stakeholders in a constantly shifting landscape. You are ready to become an expert on the intricate details of the contracts that enable Palantir to implement its cutting-edge technology to solve real-world problems. You are passionate about conceiving and implementing scalable systems that increase your impact, and that of the Commercial Contracting team, over time.Core Responsibilities Optimize deal support by scaling Palantir's processes, forms, and resources Collaborate with attorneys to structure, negotiate, and close large commercial customer contracts and complex commercial transactions Manage communications with prospective and existing customers during the contracting process and collaborate with internal Sales, Finance, and Engineering teams to drive deals to execution Advise internal partners on contract-related questions, tasks and best practices, using discretion and priority setting skills to escalate as necessary What We Value Ability to maintain accurate records, report project metrics and track contractual terms, using meticulous attention to detail and organization Demonstrated experience approaching problems creatively and analytically, remaining adaptable to a changing business landscape Ability to collaborate with a cross-functional team, leveraging effective communication, strong writing and customer service skills Demonstrated experience developing processes and trainings that drive team efficiency and transparency Willingness and ability to work outside of standard business hours as needed What We Require 3+ years of commercial contracting experience Experience drafting and negotiating software and SaaS agreements Salary The estimated salary range for this position is estimated to be $90,000 - $130,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives. Further note that total compensation for this position will be determined by each individual's relevant qualifications, work experience, skills, and other factors. This estimate excludes the value of any potential sign-on bonus; the value of any benefits offered; and the potential future value of any long-term incentives. Our benefits aim to promote health and wellbeing across all areas of Palantirians' lives. We work to continuously improve our offerings and listen to our community as we design and update them. The list below details our available benefits and some of the perks that can be enjoyed as an employee of Palantir Technologies. Benefits • Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance• Employees are automatically covered by Palantir's basic life, AD&D and disability insurance• Commuter benefits• Take what you need paid time off, not accrual based• 2 weeks paid time off built into the end of each year (subject to team and business needs)• 10 paid holidays throughout the calendar year• Supportive leave of absence program including time off for military service and medical events• Paid leave for new parents and subsidized back-up care for all parents• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation• Stipend to help with expenses that come with a new child• Employees can enroll in Palantir's 401k plan Life at Palantir We want every Palantirian to achieve their best outcomes, that's why we celebrate individuals' strengths, skills, and interests, from your first interview to your longterm growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at Palantir. Promoting health and well-being across all areas of Palantirians' lives is just one of the ways we're investing in our community. Learn more at Life at Palantir and note that our offerings may vary by region. In keeping consistent with Palantir's values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the state in which you are employed. If the posting is specified as Onsite, you are required to work from an office. If you want to empower the world's most important institutions, you belong here. Palantir values excellence regardless of background. We are proud to be an Equal Opportunity Employer for all, including but not limited to Veterans and those with disabilities. Palantir is committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process , please reach out and let us know how we can help.

Senior Solutions Engineer, Enterprise As a Senior Solutions Engineer, you will be the primary technical resource for our Enterprise Accounts team. You will share your product and technical expertise through presentations, product demonstrations, and technical evaluations (Proof Of Values). As the technical expert, you will work with clients to understand their requirements and pain points, then design the right solution for their business needs. During the sales cycle you will guide clients through trials and POVs, demonstrating Sumo Logic's ability to meet and exceed their requirements and building a positive relationship that will provide continuous value to our customers. Finally, you will have the opportunity to work cross-functionally with our Product Management and Engineering teams to share your knowledge and experiences to ultimately improve our business and our customers' success. We seek talent who wants to leverage their technical and people skills to help deliver solutions to clients directly and become a trusted advisor in the process. Above all else, you should be highly self-motivated and extremely curious to learn more Sumo Logic and the vast problems that it can solve. Responsibilities Partner with the Account Executives / Account Managers to understand customer challenges and mains, and articulate Sumo Logic's value proposition, vision, and strategy to customers Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase Be successful working with all levels of an organization, from executives down to individual developers and Site Reliability Engineers Deliver product and technical demonstrations of the Sumo Logic service Work cross functionally with Product Management and Engineering to improve the Sumo Logic service based on your experience with customers Required Qualifications and Skills B.S. in Computer Science, Engineering, or a related field; M.S. in Computer Science, Engineering, or a related field (preferred) 4+ years as a Solutions Engineer (preferred), Solutions Architect (preferred), Sales Engineer (preferred), Implementation Consultant, Support Engineer, Site Reliability Engineer, or a Software Developer with experience leading projects and/or working with customers Hands on knowledge of Security related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, CASB, etc Experience with open source collections (Telegraf, FluentBit, FluentD, Open Telemetry, etc.) (preferred) Experience with leading and running technical validations like Proof of Value (preferred) Experience selling and working with pure SaaS solutions in multi-tenant architectures Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure (certification is preferred) A broad background and understanding of technical infrastructure (servers, networking devices, storage, etc.) Modern application architecture (micro-services, containers) understanding and experience working with Kubernetes, Docker, and/or Lambda (preferred) Experience with various monitoring tools like Splunk, Datadog, Elastic, New Relic, etc. (preferred) Comfortable working in a dynamic, fast-paced startup environment and experience at a successful startup (preferred) Strong written and verbal communication skills, as well as business and technical acumen About Us Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit ****************** Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. The expected annual base salary range for this position is $148,000 - $173,000. Compensation varies based on a variety of factors which include (but aren't limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards. Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position.

Upwork ($UPWK) is the world's human and AI-powered work marketplace that connects businesses with highly skilled, AI-enabled independent talent from across the globe. From entrepreneurs to Fortune 100 enterprises, companies rely on Upwork's trusted platform and its mindful AI companion, Uma, to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With on-demand access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, Upwork enables businesses of all sizes to scale, innovate, and build agile teams for the age of AI and beyond. Upwork's platform has facilitated more than $25 billion in economic opportunity for talent around the world. Learn more at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X. About the Role As the Director of Platform Operations, you'll lead the evolution of Upwork's foundational infrastructure, ensuring our platform's resilience, scalability, and innovation-readiness. You'll oversee a globally distributed team driving initiatives across Kubernetes modernization, CI/CD platform services, developer tooling, and AI/ML infrastructure enablement. This high-impact leadership role requires strategic vision, operational excellence, and deep collaboration across engineering, product, and business teams to scale Upwork's next-generation platform capabilities. Responsibilities Lead global operations for core infrastructure platforms, including Kubernetes (EKS), developer environments, CI/CD systems, and enterprise integrations, ensuring performance, reliability, and security. Define and execute the roadmap for secure, multi-tenant infrastructure that powers engineering and AI/ML workloads across the company. Drive automation for build and release processes, incident response, and compliance readiness while maintaining strong reliability standards. Oversee platform-wide observability, including logging, monitoring, distributed tracing, and SLO instrumentation. Partner with AI platform teams to operationalize next-gen infrastructure such as GPU provisioning, MCP/Agent Marketplace, and model-serving environments. Recruit, mentor, and scale a high-performing, globally distributed team that fosters innovation and technical excellence. Represent infrastructure operations in strategic planning and architectural reviews, influencing company-wide platform investments and direction. What It Takes to Catch Our Eye Proven experience (10+ years) in software engineering with 3+ years leading high-performing infrastructure or platform teams. Deep technical expertise in cloud-native systems, Kubernetes, CI/CD platforms, and distributed systems operations. Experience designing and scaling AI/ML platforms for model training, deployment, and monitoring. Demonstrated success in building reusable, self-service platforms that accelerate developer productivity. A growth-minded leader with exceptional communication and collaboration skills who thrives in cross-functional environments. Come change how the world works. At Upwork, you'll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home. Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities. We're proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience. Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork. Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law. Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program. Annual Base Compensation$195,000-$280,000 USD To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

About Rocket Lawyer We believe everyone deserves access to affordable and simple legal services. Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America, South America, and Europe, Rocket Lawyer has helped over 30 million people create over 50 million legal documents, and get their legal questions answered. We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company's history, to capture audiences worldwide. We are expanding our team to take on this challenge! About your role Reporting into the VP of Product Marketing, this role will lead a growing team to acquire customers through various marketing channels (SEM, Social, Display, Video, Affiliate, App Marketing and more). We are looking for an experienced performance marketing leader with strong analytical skills, business acumen, and a deep understanding of Paid Channels. This function will play a critical role in owning business KPIs such as Visits, Gross Conversions, and CPA. Key Objectives: Manage Paid Search and Emerging Channels to an efficient CPA. Identify and scale new opportunities for growth across channels Own a significant 8-digit paid marketing budget. Own KPIs by measuring effectiveness and impact on key business outcomes Develop strategic roadmaps and partnering with cross-functional teams for building automation, scalable tools and optimizations around marketplace dynamics and customer LTV Communicate vision and results to the executive team and influence key decisions Manage relationships with cross-functional teams (BI, Finance, Ad Ops, Product, Tech) and external partners (Google, Bing, Facebook, measurement partners, agencies, etc.) Lead, coach, and grow a high-performing team that is engaged and motivated to achieve Rocket Lawyer's mission Establish standards for testing, tracking, reporting and measurement What you'll need 8-10 years experience leading paid digital advertising. At least 4 years managing SEM with a deep understanding of search bidding strategies including tCPA and tROAS. At least 3 years experience managing app marketing. 4-6 years of people management experience. Excellent leadership skills with the confidence to lead, manage and engage team members (both direct and indirect reports) Ability to collaborate with cross-functional teams and influence decision making across all levels of the organization Exceptional analytical capabilities and the ability to turn trends into actionable insights and hypothesis Executive presence and excellent oral and verbal communication. Advanced proficiency with Excel. Excellent in-depth knowledge in Google Ads, Microsoft Ads, Facebook Business Manager, Google Analytics, Mobile MMP attribution measurement partner, etc. Passion for hands-on contribution and in-the-weeds work as well as team management and delegation Keeping up with emerging technology trends and platforms within digital marketing, both web and app. Partnering with cross functional teams to build out our Marketing Tech stack Bachelor's degree in Marketing, Business, Analytics, or a related field preferred. Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team! Benefits & Perks Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees) Unlimited PTO Competitive salary packages Life insurance Disability benefits Supplemental Optional Life Insurance Benefits FSA Options Optional HSA with Company Match 401k program with Company Match Wellhub & ClassPass fitness platforms Comprehensive Pet Insurance options Financial Wellbeing & Student Loan Program access Access to additional Mental Health & Wellbeing resources Pre-tax Commuter/Transit Benefits Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates Interview Process Recruiter Phone Screen Role Assessment(s) Hiring Manager Interview Panel Interviews Final Interview Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to ******************* . Compensation Base salary range by location: San Francisco Bay Area, CA: $172,125 - $220,000 California (outside of San Francisco Bay Area) $159,200 - $215,400 Colorado: $146,300 - $197,900 Utah, Arizona, and North Carolina: $137,700 - $186,300 Actual compensation packages are determined by various factors unique to each candidate, including but not limited to skill set, depth of experience, certifications, specific work location, and performance during the interview process.$137,700-$220,000 USD By applying for this position, your data will be processed as per Rocket Lawyer Privacy Policy.

About Rocket Lawyer We believe everyone deserves access to affordable and simple legal services. Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America, South America, and Europe, Rocket Lawyer has helped over 30 million people create over 50 million legal documents, and get their legal questions answered. We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company's history, to capture audiences worldwide. We are expanding our team to take on this challenge! About your role Rocket Lawyer is seeking a Paid Search Manager to lead and optimize our Google Ads and Microsoft Ads programs across key business lines, including annual memberships, business registrations and filings, legal consults and questions, legal documents, and other legal services. This is an exciting time to join the marketing team as we explore new tactics and approaches to grow our business! In this high-impact role, you will drive the full strategy, execution, and optimization of our paid search investments, ensuring our campaigns fuel cost-efficient new customer acquisition and profitable growth. You'll partner closely with cross-functional teams across Performance Marketing, Product, Business Intelligence, MarTech, Data Engineering, and Finance to align an innovative paid search program with company objectives and financial targets. We're looking for someone who not only executes best-in-class SEM strategies but also brings proactive, data-driven insights to help shape Rocket Lawyer's growth roadmap. You will be effective at communicating strategy, performance results, learnings, and program updates to the marketing team and other teams. The ideal candidate is an analytical thinker, a self-starter, an excellent communicator, and passionate about driving meaningful results through paid media. Reports to: Director, Performance Marketing Location: Remote, but you must be located in CA, AZ, CO, UT, NC How you will make a difference day to day Strategy & Execution: Develop, manage, and optimize paid search strategies across Google Ads and Microsoft Ads with a focus on membership acquisition, profitable unit economics, and LTV-driven goals. Take Initiative and independently drive SEM improvements and decisions, ensuring continued success. Campaign Management: In partnership with our agency and ad platform partners, execute and optimize campaigns across multiple channels. Align your campaigns with the Rocket Lawyer marketing calendar to maximize business impact. Ensure our agency has a clear understanding of our strategy in order to manage campaign development and continuously enhance performance. Value-Based Bidding: Lead the continued exploration and optimization of value-based bidding strategies (e.g., tROAS, tCPA) in partnership with Business Intelligence, Finance, and Product teams. Acquisition Experience (Landing Page) Testing: Collaborate with Web and Product teams on SEM landing page optimization initiatives, including structured A/B tests to test landing pages, copy, and creative assets. Cross-Functional Collaboration: Partner with Product, Finance, and BI teams to ensure paid search plans are tightly aligned to growth targets, budget forecasts, and marketing roadmaps. Able to partner with MarTech (Marketing Technology) team on marketing tools, tagging, and tracking. Performance Analysis: Own reporting and insights generation on campaign performance, investment efficiency, and business impact based on the desired call-to-actions and conversions we have set up in the ad platforms and we are optimizing to; synthesize learnings into actionable next steps. Be consistently conscientious and proactively provide regular updates to leadership on budget pacing, performance trends, and key optimization efforts. Investment Management: Monitor daily pacing, performance, and budget allocation to maximize campaign efficiency, scalability, and business impact. Testing Roadmap: Work with our agency to manage a structured SEM test-and-learn agenda across keywords, ads, audiences, landing experiences, and bidding strategies. Market Trends: Stay informed about platform changes (e.g., Google AI/SGE), industry trends, and evolving SEM best practices to ensure Rocket Lawyer remains competitive. What you'll need 5-7 years of hands-on marketing experience, in which 4+ years of experience should directly be managing paid search channels. Preferably in SaaS or subscription. Proven ability to drive acquisition and revenue growth through SEM strategies and ability to manage highly complex, data-driven search marketing programs. Deep understanding of Google Ads and Microsoft Ads platforms (campaign types, ad formats (such as Google Demand Gen and YouTube), bidding strategies, audience targeting, etc.). Strong experience with value-based bidding models (e.g., tROAS) and conversion value optimization. Deep familiarity with all performance metrics, including CPA, CPL, CPC, LTV, and ROAS. Experience utilizing first-party data to improve targeting accuracy and move high-intent users through the marketing funnel. Excellent analytical skills with strong Excel/Google Sheets proficiency (pivot tables, vlookups, data slicing). Ability to turn performance data into strategic insights - not just what happened, but what we should do next. Familiarity with paid search measurement best practices, including attribution models, incrementality testing, and media measurement methodologies (MTA, MMM, MMT) - the ability to turn data insights into effective campaign optimizations. Experience partnering cross-functionally with Product, Finance, Business Intelligence, and Web teams. Highly organized with the ability to manage multiple priorities and campaigns in a fast-paced environment. Strong written and verbal communication skills - able to clearly articulate performance drivers and strategic recommendations to technical and non-technical stakeholders. Bonus if you have SQL Bachelor's degree in Marketing, Business, Analytics, or a related field preferred. Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team! Benefits & Perks Comprehensive health plans (including Medical, Dental, and Vision insurance for full-time employees) Unlimited PTO Competitive salary packages Life insurance Disability benefits Supplemental Optional Life Insurance Benefits FSA Options Optional HSA with Company Match 401k program with Company Match Wellhub & ClassPass fitness platforms Comprehensive Pet Insurance options Financial Wellbeing & Student Loan Program access Access to additional Mental Health & Wellbeing resources Pre-tax Commuter/Transit Benefits Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates Interview Process Recruiter Phone Screen Role Assessment(s) Hiring Manager Interview Panel Interviews Final Interview Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to ******************* . Compensation Base salary range by location: San Francisco Bay Area, CA: $110,840 - $130,000 California (outside of San Francisco Bay Area): $102,527 - $120,620 Colorado: $94,214 - $110,840 Utah, Arizona, and North Carolina: $88,672 - $104,320 Actual compensation packages are determined by various factors unique to each candidate, including but not limited to skill set, depth of experience, certifications, specific work location, and performance during the interview process. $88,672 - $130,000 USD By applying for this position, your data will be processed as per Rocket Lawyer .

Company at a GlanceOpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens. At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising. OpenX is seeking a highly capable and entrepreneurial Lead Exchange Optimization Analyst to join our core team focused on improving the efficiency, performance, and monetization of our global programmatic exchange. In this role, you'll place additional emphasis on uncovering opportunities across key international regions, particularly EMEA, APAC, and LATAM ensuring the exchange continues to thrive across global markets. This role is ideal for someone who thrives in data, is fluent in advanced SQL, and has a passion for uncovering optimization opportunities across billions of bid requests each day. You will work hands-on with rich datasets to diagnose inefficiencies, test hypotheses, and drive measurable improvements that benefit DSPs, publishers, and OpenX. While not a formal data science team, we deeply value analytical rigor and statistical thinking and are looking to strengthen our bench with someone who brings that mindset to the table.The ideal candidate is relentlessly curious, comfortable pivoting complex data, and excited to explore the inner workings of one of the largest ad exchanges in the world. You'll play a key role in shaping how the exchange evolves to serve a more dynamic, data-informed, and value-driven ecosystem. You'll be empowered to go beyond just surfacing insights so that your work can directly translate into action. Analysts on our team not only identify inefficiencies but also design and launch live experiments to validate improvements. When successful, those changes can be shipped to production in a matter of hours, shaping how billions of requests are processed across the exchange. Your ability to connect business understanding with data-driven execution will be critical to driving meaningful impact at scale. Our analytics stack is fully cloud-based, giving us scalable access to both raw logs and curated data views. Whether we're debugging at the request level or analyzing patterns across weeks of exchange traffic, querying billions of records takes seconds. This speed and flexibility empower us to move quickly from hypothesis to insight to action. Key Responsibilities: Analyze large-scale exchange data (bid requests, impressions, wins, revenue) to surface actionable insights and optimization opportunities Design, execute, and evaluate experiments that test hypotheses around traffic shaping, bid filtering, pricing floors, or other monetization levers Develop and maintain dashboards and recurring reports in SQL and BI tools like Looker to monitor key exchange metrics and alert on anomalies Partner closely with product, engineering, and data science teams to refine exchange logic and build smarter systems for request routing, deal handling, and QPS allocation Work collaboratively across demand and supply teams to identify bottlenecks, inefficiencies, and growth opportunities Focus on identifying and executing optimization opportunities in international regions (EMEA, APAC, LATAM), partnering with regional supply and demand teams to address unique market dynamics. Serve as an internal subject matter expert on bid request data quality, ad decisioning paths, and exchange performance drivers Translate complex data findings into clear narratives and strategic recommendations for cross-functional stakeholders We offer: A high-scale, cloud-native environment with full access to raw logs and preprocessed data views Sub-second query performance across billions of records using modern, scalable infrastructure End-to-end ownership: identify opportunities, run online experiments, and deploy successful changes to production within hours A culture that values business context, self-agency, and fast iteration over rigid process The chance to directly shape how one of the largest ad exchanges in the world operates, in real time Qualifications: 7+ years of experience in analytics, data operations, or optimization within a high-scale programmatic environment (SSP, DSP, or ad exchange) Expert-level SQL skills, especially in BigQuery or a similar large-scale data platform Strong background in data analysis, statistics, or experimentation and able to interpret noisy signals and guide decision-making with evidence Proven ability to break down complex systems, identify optimization levers, and implement data-driven strategies Demonstrated ability to manipulate, aggregate, and pivot large datasets for insight discovery Familiarity with OpenRTB, programmatic auction mechanics, and bidstream signals Clear communicator who can articulate technical findings to product managers, business leads, and engineers alike, including regional stakeholders across EMEA, APAC, and LATAM Preferred skills: Analytics & Data Exploration Skilled in pivoting, aggregating, and slicing large datasets to identify patterns and anomalies Comfort with (and thrill of) exploratory data analysis and ad hoc and ongoing investigations in SQL-based environments Relentlessly curious about testing new ideas and concepts Strong ability to summarize and synthesize trends, findings and test results Experience with Excel/Google Sheets pivot tables, vlookups and other advanced features Advanced proficiency with Looker (or equivalent), including dashboard building Programmatic Advertising Expertise: Familiarity with OpenRTB specifications, bid request/response structure, and auction flows Understanding of SSP/DSP mechanics, including campaign delivery, win rates, QPS and traffic shaping Exposure to supply path optimization (SPO) concepts, ad quality signals (e.g., bcat, badv), and deal types Basic knowledge of identity frameworks (cookies, IPs, UID2, etc.) and how they impact optimization Awareness of request filters, throttling, floor pricing, traffic sets, and other monetization levers Technical Proficiency: Heavy (expert level) SQL + to drive ideas to experimentation to analysis Comfort with BigQuery or similar large-scale analytics platforms (e.g., Snowflake, Redshift). Strong understanding of joins, UDFs, subqueries, CTEs, and performance tuning Familiarity with structuring analytical pipelines for analysis, learning and reporting Comfortable with scripting in Python, particularly for: Lightweight ETL or automation Statistical analysis (e.g., pandas, numpy, scipy) Bonus: Exposure to Airflow, GCP Dataform Entrepreneurial problem-solver who thrives in ambiguity and complexity Strong ownership mentality: sees problems through from insight to resolution and iteration Naturally curious, with a bias for action and experimentation Comfortable operating in lightly structured environments and building frameworks from scratch Thrives in a fast-paced, high-scale setting, balancing speed and rigor Communicates clearly and concisely with both technical and non-technical partners Eager to challenge assumptions and improve systems even when that means breaking status quo Operates as a strategic partner, not just an analyst, constantly thinking about levers, constraints, and tradeoffs Attitude & Mindset:Entrepreneurial problem-solver who thrives in ambiguity and complexity Strong ownership mentality: sees problems through from insight to resolution and iteration Naturally curious, with a bias for action and experimentation Comfortable operating in lightly structured environments and building frameworks from scratch Thrives in a fast-paced, high-scale setting, balancing speed and rigor Communicates clearly and concisely with both technical and non-technical partners Eager to challenge assumptions and improve systems even when that means breaking status quo Operates as a strategic partner, not just an analyst, constantly thinking about levers, constraints, and tradeoffs Pursuant to any state, local ordinance, or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. OpenX is committed to fair and equitable compensation practices. For all applicants, the base salary range is noted above, per year + bonus + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. A summary of our benefits, which include medical, dental, vision, 401k, equity and more, can be viewed here: ************************************** A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. OpenX VALUESOur five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do. WE ARE ONEWe are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture WE ARE CUSTOMER CENTRICWe innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers' problems. We manage our customers' expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care. OPENX IS OURSWe are all owners of OpenXWe all have a voice to improve OpenXWe stake our personal and professional reputations on the excellence of our work We are not interested in just "doing our jobs"; we take ownership to drive results WE ARE AN OPEN BOOKWe understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally. WE EVOLVE FASTWe take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious. OpenX TRAITSOur three traits capture what makes a great team member at OpenX. HUMBLEIdeal team players are humble and demonstrate integrity. They put the team's success above their own, share credit generously, and value collective achievements. They are self-assured, open to coaching, and committed to continuous learning. DRIVENIdeal team players are results-driven and motivated. They are curious, always seeking more to do, learn, and take on. As proactive problem-solvers, they take initiative without needing external motivation. They continuously think about the next steps and opportunities for improvement. SMARTIdeal team players are smart and possess the intellectual acumen to understand the complexities of our organization and industry. They are interpersonally intelligent, good communicators, and exemplify sound judgment in their interactions across the company to foster a collaborative environment. OpenX is committed to equal employment opportunities. It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law. OpenX Applicant Privacy PolicyApplicants can review our Applicant Privacy Policy at any time by visiting the following link: *************************************************************** Effective Date: November 21, 2024

About Rocket Lawyer We believe everyone deserves access to affordable and simple legal services. Founded in 2008, Rocket Lawyer is the largest and most widely used online legal service platform in the world. With offices in North America, South America, and Europe, Rocket Lawyer has helped over 30 million people create over 50 million legal documents, and get their legal questions answered. We are in a unique position to enhance and expand the Rocket Lawyer platform to a scale never seen before in the company's history, to capture audiences worldwide. We are expanding our team to take on this challenge! About your role This role is responsible for maintaining subject matter expertise and leading Operational business process optimization through comprehensive process documentation, gap analyses and remediation planning/execution. This role acts as the subject matter expert across Operational functions serving as an internal resource for all Ops teams and representing Ops teams in cross functional efforts. The role manages third-party partners as needed, owns our Salesforce instance and roadmap, serves as the Ops Lead for product development initiatives and supports a team of administrators and project managers delivering scalable, efficient operational solutions. How you will make a difference day to day Own, maintain and create new detailed, complete end-to-end business process documentation for all Operational teams, partner teams, and their workflows, dependencies, deliverables, etc.. Documentation includes: all relevant policies, keystroke level work steps, systems/tool inventory, inputs, and deliverables for cross functional teams including all dependencies, points of risk, and recommendations for improvement/optimization etc. Create and maintain gap analysis of existing Operational processes, policies, products and tools; lead cross-functional efforts to synthesize and drive remediation plans for each, and constantly lead remediation efforts Serve as Operational subject matter expert, demonstrating expert command of all business processes and associated tooling Represent Operations in all cross-functional projects, effectively advocating to ensure all Operational business requirements are met Manage 3rd party/external partners, assume accountability for ensuring deliverables meet/exceed expectations and cultivate strong supplier relationships Own the Salesforce implementation used by our Support, Sales and Fulfillment teams, ensuring it is continually optimized by gathering requirements and user feedback, designing scalable best practice solutions Develop and own delivery of the implementation roadmap Engage with, augment and lead if necessary Product Development efforts as needed to ensure sales, fulfillment, support and renewal business processes and tooling are effectively implemented Work with appropriate resources to ensure perfect training curriculum and reference material is created Effectively lead team of tool administrators and project managers delivering projects to optimize Ops, identified through close monitoring of business operations What you'll need 10+ years' leading program management teams and large scale projects in a distributed organization Ability to build trust, foster strong working relationships and collaboratively work with stakeholders of all levels, positively influence outcomes Clear and effective written and verbal communication skills and ability to distill and convey information in a concise and compelling manner Strong organizational and program management skills to manage a wide range of incoming requests and responsibilities Demonstrated skill in delivering detailed, work-step level business process documentation and ability to provide higher level summaries as appropriate Strong work ethic, disciplined execution skills, willingness to do whatever it takes to deliver results Maintains unsurpassed attention to detail and command of business details Capable of understanding technology and maintaining mastery of the business Demonstrated experience synthesizing cross-functional business requirements into roadmap and managing timelines, deliverables, etc. Self-starter who enjoys problem-solving with little direct supervision. Ability to learn quickly with a high tolerance for ambiguity and complexity Experience leading teams through tight deadlines and complex initiatives Strong Salesforce knowledge and at least 2+ years' of hands on experience with both Service and Sales Cloud Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team! Benefits & Perks Comprehensive health plans (including Medical, Dental and Vision insurance for full-time employees) Unlimited PTO Competitive salary packages Life insurance Disability benefits Supplemental Optional Life Insurance Benefits FSA Options Optional HSA with Company Match 401k program with Company Match Wellhub & ClassPass fitness platforms Comprehensive Pet Insurance options Financial Wellbeing & Student Loan Program access Access to additional Mental Health & Wellbeing resources Pre-tax Commuter/Transit Benefits Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates Interview Process Recruiter Phone Screen Role Assessment(s) Hiring Manager Interview Panel Interviews Final Interview Rocket Lawyer is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military or veteran status, status as an individual with a disability, or other applicable legally protected characteristics. We particularly welcome applications from veterans and military spouses. All your information will be kept confidential according to EEO guidelines. You may request reasonable accommodations by sending an email to ******************* . Compensation Base salary range by location: San Francisco Bay Area, CA: $198,586 - $268,675 California (outside of San Francisco Bay Area) and Colorado: $168,798 - $228,373 Utah, Arizona, and North Carolina: $158,868 - $214,940 Actual compensation packages are determined by various factors unique to each candidate, including but not limited to skill set, depth of experience, certifications, specific work location, and performance during the interview process. $158,868 - $268,675 USD By applying for this position, your data will be processed as per Rocket Lawyer .

Upwork ($UPWK) is the world's human and AI-powered work marketplace that connects businesses with highly skilled, AI-enabled independent talent from across the globe. From entrepreneurs to Fortune 100 enterprises, companies rely on Upwork's trusted platform and its mindful AI companion, Uma, to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With on-demand access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, Upwork enables businesses of all sizes to scale, innovate, and build agile teams for the age of AI and beyond. Upwork's platform has facilitated more than $25 billion in economic opportunity for talent around the world. Learn more at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X. As a Lead AI Engineer on our Data Platform & Services (DPS) team, you will apply your expertise in AI capabilities to build and deploy production grade AI powered systems towards data engineering, analytics & product evolution use cases. You'll design and deploy agentic frameworks, natural language querying (NLQ) capabilities, and prompt/LLM evaluation strategies that unlock insights at scale across Upwork. This is an opportunity to deliver tangible impact, enabling faster decision-making, democratizing data access, and empowering analysts, product teams and stakeholders throughout the company. Responsibilities Design and implement scalable agentic frameworks that coordinate multiple AI agents to deliver accurate and reliable outcomes. Build and optimize natural language query solutions that provide compliant, intuitive, and self-service access to enterprise data. Develop and maintain evaluation frameworks for LLMs and prompts, driving measurable improvements in accuracy, scalability, and resilience. Partner with data engineering peers to integrate AI orchestration with Python, SQL, and Snowflake pipelines. Contribute to AI-powered summarization and explanation tools that enhance reporting, insights, and executive reviews. Collaborate cross-functionally with product, analytics, and business teams to ensure solutions meet measurable business goals. What it takes to catch our eye Proven experience delivering AI-powered data systems in production, including hands-on expertise with LLMs and prompt engineering. Strong foundation in modern data engineering, with proficiency in Python, SQL, and platforms such as Snowflake. Demonstrated ability to design agentic orchestration frameworks that scale across diverse business scenarios. A collaborative problem-solver with strong communication skills, able to align stakeholders and create clarity across teams. Growth mindset, excited to learn, iterate, and deliver measurable business outcomes through applied AI. Come change how the world works. At Upwork, you'll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home. Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities. We're proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience. Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork. Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law. Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program. Annual Base Compensation$151,500-$215,500 USD To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

Company at a GlanceOpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens. At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising. Currently, we're looking for a Software Development Engineer IV - Test who will join one of our full-stack teams to help define, create, and deliver innovative new features that bring advanced digital advertising functionality to publishers and advertisers on the Open Web. The team is using the following technologies: Frontend: JS/TS, React, Material UIAPI: Javascript/Python, GraphQL/RESTBackend: Python, Java, GoCICD: Google Cloud Build, Spinnaker Infrastructure: Google Cloud Platform We are using the Agile framework with an open-minded attitude to adapt the process to our needs. Within the team, you will have the opportunity to work closely with developers and other SDETs focusing on different domains (both frontend and backend), as well as making impactful changes to our tools and processes to improve the developer experience.Key responsibilities: Work in a focused and nimble team that collaborates on common problems across products and across focus areas. Own components, processes, and workflows that demand professionalism, excellent communication, teamwork, and documentation skills. Monitor and maintain CI pipelines, and collaborate on CD enablement. Conduct root cause analysis of issues and provide solutions for better coverage and maintainability. Effectively communicate and participate as a crucial member of both the DevEx team and QA organization. Participate in the design and implementation of automation strategies, frameworks, and infrastructure. Set and drive coding standards. Stay up-to-date with emerging technologies, tools, and trends in test automation, development, and CI/CD. Focus on TestOps and DevOps practices to support testing infrastructure, developer productivity, and deployment workflows. Collaborate closely with engineering teams to enhance the developer experience and streamline software delivery. Apply and explore AI tools and test strategies to improve automation and testing efficiency. Required experience: 8+ years of test automation experience Proficiency in JavaScript/TypeScript Experience with full-stack testing, including both UI/UX and API layers Willingness to work with new programming languages and technologies Ability to improve, debug, and maintain an automation framework codebase Strong knowledge of software development methodologies, testing techniques, and quality assurance principles Hands-on experience designing and maintaining complex CI/CD pipelines using tools such as Google Cloud Build, Spinnaker, GitHub Actions, or similar, including multi-environment build and deployment workflows Proven ability to advance TestOps and DevOps maturity across teams by implementing scalable build, test, and release automation strategies that improve release velocity and reliability Excellent troubleshooting skills for diagnosing and resolving complex issues Demonstrated leadership and mentoring abilities, with a track record of driving continuous improvement and innovation Excellent collaboration skills, with a focus on improving developer experience Desirable experience: Proficiency in Python or Go Google Cloud Platform, Terraform, Kubernetes, and Docker Proven ability to scale SDLC processes and automation practices across multiple teams Hands-on experience with modern test frameworks such as Pytest, Cypress, Go test, or Playwright Familiarity with advertising technologies and the digital advertising ecosystem Background in application development, with an understanding of developer workflows and integration points Knowledge of strategies and frameworks for testing AI and machine learning models Pursuant to any state, local ordinance, or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. OpenX is committed to fair and equitable compensation practices. For all applicants, the base salary range is noted above, per year + bonus + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. A summary of our benefits, which include medical, dental, vision, 401k, equity and more, can be viewed here: ************************************** A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. OpenX VALUESOur five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do. WE ARE ONEWe are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture WE ARE CUSTOMER CENTRICWe innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers' problems. We manage our customers' expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care. OPENX IS OURSWe are all owners of OpenXWe all have a voice to improve OpenXWe stake our personal and professional reputations on the excellence of our work We are not interested in just "doing our jobs"; we take ownership to drive results WE ARE AN OPEN BOOKWe understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally. WE EVOLVE FASTWe take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious. OpenX TRAITSOur three traits capture what makes a great team member at OpenX. HUMBLEIdeal team players are humble and demonstrate integrity. They put the team's success above their own, share credit generously, and value collective achievements. They are self-assured, open to coaching, and committed to continuous learning. DRIVENIdeal team players are results-driven and motivated. They are curious, always seeking more to do, learn, and take on. As proactive problem-solvers, they take initiative without needing external motivation. They continuously think about the next steps and opportunities for improvement. SMARTIdeal team players are smart and possess the intellectual acumen to understand the complexities of our organization and industry. They are interpersonally intelligent, good communicators, and exemplify sound judgment in their interactions across the company to foster a collaborative environment. OpenX is committed to equal employment opportunities. It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law. OpenX Applicant Privacy PolicyApplicants can review our Applicant Privacy Policy at any time by visiting the following link: *************************************************************** Effective Date: November 21, 2024

Company at a GlanceOpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens. At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.Job Description OpenX is seeking an experienced Director of Support Engineering to lead our global support engineering organization. In this role, you will manage a distributed team of support engineers responsible for ensuring the seamless operation of OpenX's multi-screen ad technology platforms, with a particular focus on supporting the rapidly growing video and CTV ecosystems. You will define the strategy for global support, oversee critical incident management, and collaborate closely with Product, Engineering, and Customer Success to deliver best-in-class service to our partners. This leader will also leverage AI-driven tools and processes to scale support operations, enhance efficiency, and proactively address partner needs. The role requires strong leadership, operational excellence, and the ability to translate technical complexity into clear, actionable solutions for both internal teams and clients-especially in high-growth areas like video and CTV advertising. Key Responsibilities Leadership & Strategy: Define the vision and strategy for Global Support Engineering, scale and develop the team across multiple regions, and serve as a player/coach by balancing strategic leadership with active engagement in day-to-day operations. Operational Excellence: Own global KPIs such as response and resolution times, client satisfaction, and efficiency. Implement tools, workflows, and knowledge management practices to support scalability. Customer Advocacy: Represent the voice of the customer within OpenX, ensuring support insights inform product roadmaps and platform improvements. Partner with Customer Success, Solutions Architecture, and Account Management to ensure cohesive client engagement. Team Development: Recruit, mentor, and retain top talent worldwide while fostering a culture of accountability, continuous learning, and technical excellence. Qualifications 7-10 years of experience in technical support, solutions engineering, or related fields, with at least 3-5 years in leadership (global team management strongly preferred). Proven success building and managing support operations in SaaS, AdTech, or cloud environments. Strong understanding of programmatic advertising, SSP/DSP integrations, and real-time bidding (RTB). Excellent leadership, communication, and problem-solving skills with the ability to influence at the executive level. Familiarity with support and collaboration tools such as Salesforce, Jira, and Confluence. Preferred Skils Background in AdTech or digital advertising, with a strong understanding of industry technologies and trends. Expertise in web technologies including XML/XSLT, HTML, JavaScript, SSL, and networking protocols, with strong troubleshooting skills. SQL knowledge is key Deep knowledge of video advertising technologies and standards, including VAST, VPAID, and related protocols, with hands-on experience supporting video and CTV integrations at scale. Experience applying AI and machine learning to support workflows, including automated incident classification, anomaly detection, and predictive analytics to drive proactive support. Familiarity with AI-powered tools (chatbots, knowledge search, large language models) to enhance customer and internal support experiences. Success leading distributed/global teams and driving operational innovation. Strong communicator able to simplify technical concepts for diverse audiences. $163,750 - $192,600 a year Pursuant to any state, local ordinance, or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. OpenX is committed to fair and equitable compensation practices. For all applicants, the base salary range is noted above, per year + bonus + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. A summary of our benefits, which include medical, dental, vision, 401k, equity and more, can be viewed here: ************************************** A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. OpenX VALUESOur five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do. WE ARE ONEWe are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture WE ARE CUSTOMER CENTRICWe innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers' problems. We manage our customers' expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care. OPENX IS OURSWe are all owners of OpenXWe all have a voice to improve OpenXWe stake our personal and professional reputations on the excellence of our work We are not interested in just "doing our jobs"; we take ownership to drive results WE ARE AN OPEN BOOKWe understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally. WE EVOLVE FASTWe take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious. OpenX TRAITSOur three traits capture what makes a great team member at OpenX. HUMBLEIdeal team players are humble and demonstrate integrity. They put the team's success above their own, share credit generously, and value collective achievements. They are self-assured, open to coaching, and committed to continuous learning. DRIVENIdeal team players are results-driven and motivated. They are curious, always seeking more to do, learn, and take on. As proactive problem-solvers, they take initiative without needing external motivation. They continuously think about the next steps and opportunities for improvement. SMARTIdeal team players are smart and possess the intellectual acumen to understand the complexities of our organization and industry. They are interpersonally intelligent, good communicators, and exemplify sound judgment in their interactions across the company to foster a collaborative environment. OpenX is committed to equal employment opportunities. It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law. OpenX Applicant Privacy PolicyApplicants can review our Applicant Privacy Policy at any time by visiting the following link: *************************************************************** Effective Date: November 21, 2024