Systems Engineer
Orlando, FL jobs
What We're Doing At Lockheed Martin Rotary and Mission Systems, Training and Logistics Simulation, we are driven by innovation and integrity. We believe that by applying the highest standards of business ethics and forward-thinking, everything is within our reach - and yours as a Lockheed Martin employee. Lockheed Martin values your skills, training, and education.
Do you want to be part of the team that provides training systems for the world's most advanced aircraft - F-35 Joint Strike Fighter? Do you enjoy a dynamic, fast-paced work environment?
At Lockheed Martin, we believe that by applying the highest standards of business ethics and forward-thinking, everything is within our reach - and yours as a Lockheed Martin employee.
The Work
Lockheed Martin Rotary and Mission Systems has an opportunity in Orlando, Florida for a Systems Engineer supporting the F35 Pilot Training Devices Program.
As a key member of our Systems Engineering team, you can help us take on the world's most important and complex challenges by providing solutions to a variety of technical problems of moderate scope and complexity. In this important role, you will collaborate with a team of technical professionals and interact with outside customers. The successful candidate will be flexible, motivated, dedicated, detail-focused, team-oriented, and capable of multi-tasking.
As a key member of our Systems Engineer team, you will
• Perform under general supervision to complete milestones associated with specific projects
• Contribute to the creation of design solutions that address complex engineering problems across the full software cycle
• Develop operational scenarios, based on the customer's goals and contractual requirements
• Develop system requirements and architectures to ensure customer needs and contracts are appropriately translated into the products development cycle
• Develop the product design and delivery optimization requirements
• Participate as a member of a multi-disciplinary team that represents all capabilities within DevSecOps.
The successful candidate will be flexible, motivated, dedicated, detail-focused, team-oriented, and capable of multi-tasking.
Note: This position requires a candidate who is a U.S. Citizen and holds a Secret security clearance to start. The role is located at a facility that requires special access.
Why Join Us
Lockheed Martin offers a continuous learning environment with strong career growth and advancement opportunities over the long-term. As members of the DevOps Organization, engineers will engage in the development of solutions across components of software systems through design, integration, implementation, and support. Keeping up-to-date on emerging technologies and tools will be encouraged. Proficiency may develop in infrastructure, security, software development, database management systems, systems integration, and automation.
Joining Lockheed Martin means becoming part of a team that is pushing the boundaries of aerospace technology while making a tangible impact on global defense readiness. You'll work on some of the most advanced training systems in the world, collaborate with top engineering talent, and see your work directly contribute to mission-critical outcomes.
Basic Qualifications:
- Bachelor's degree in Systems Engineering, Computer Engineering, Electrical Engineering, Applied Mathematics, Physics or related technical field and 2 years of relevant work experience
- Experience developing or testing technical system requirements
- Experience creating or revising technical system documentation
- Active Secret Security Clearance
Desired Skills:
Individuals considered for this position may have experience in one or more of the following areas:
- Working knowledge of Model Based Engineering (MBE), DOORs, Enterprise Architect, Rhapsody
- Working knowledge of Agile development and Atlassian tool suite
- Experience with Integration and Test, developing/executing test procedures
- Experience with aircraft systems, sensors, pilot & maintenance training systems
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: Secret with Investigation or CV date within 5 years
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: RMS
Relocation Available: Possible
Career Area: Systems Engineering: Requirements Development
Type: Full-Time
Shift: First
Information Technology Assurance Specialist
Los Angeles, CA jobs
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Systems Engineer
Annapolis, MD jobs
MANTECH seeks a motivated, career and customer-oriented Systems Engineer III to join our team in Annapolis Junction, Maryland.
ManTech is currently seeking Systems Engineer III to join our team at Annapolis Junction, MD. We are seeking a Senior Systems Engineer who is a seasoned IT professional responsible for designing, implementing, and a top-level trouble shooter supporting a high-level architecture of an organization's backend infrastructure. You will communicate with other project personnel, Government stakeholders, and senior executives.
Responsibilities include but are not limited to:
Administer and maintain IT infrastructure by utilizing expert-level knowledge of the Linux operating system, along with deep expertise in server administration, virtualization, and cloud platforms like AWS or Azure, to manage the organization's backend systems.
Develop and implement automation solutions through creating scalable automation services using strong scripting and orchestration skills, with proficiency in tools like Python, Bash, and Ansible.
Design and manage system architecture by applying systems engineering principles to design, implement, and manage the high-level architecture of the organization's backend infrastructure.
Ensure network and system security through a strong understanding of networking and security fundamentals, including TCP/IP, firewalls, and VPNs, to protect the organization's infrastructure.
Communicate with stakeholders - Interact directly with government personnel, senior executives, and other project members to discuss technical issues and project status.
Provide technical guidance and troubleshooting as a top-level troubleshooter, addressing technical considerations, problems, and issues for both internal teams and government stakeholders.
Minimum Qualifications:
Bachelor's degree in STEM field or Highschool and 13 years of experience; Associates and 11 years of experience in lieu of degree, a candidate holding a relevant master's degree may be granted 2 years' experience credit for that extra education, a candidate holding a relevant PhD degree may be granted 4 years' experience credit for that extra education.
5 years of position-relevant work experience.
DoD 8570.01-m IAT Level II.
Strong proficiency in scripting and automation, with hands-on experience in Python, Bash, and an infrastructure orchestration tool like Ansible.
Experience in front-end web development to create internal tools and solutions.
Proven background as an Orchestration Engineer or in a similar role focused on building scalable automation services.
Solid grasp of TCP/IP networking, firewalls, VLANs, and VPNs.
Expert-level knowledge of the Linux operating system.
Preferred Qualifications:
Experience with full-stack development, including creating and interacting with databases and APIs.
Knowledge of Infrastructure as Code (IaC) principles, preferably with experience using Terraform.
Familiarity with public cloud platforms (AWS, Azure, GCP) and container technologies (Docker, Kubernetes).
Proficiency with virtualization platforms such as VMware vSphere or Microsoft Hyper-V.
Exceptional troubleshooting and problem-solving skills, with a talent for systematically diagnosing and resolving complex technical issues.
A foundational understanding of traditional Systems Administration principles
Clearance Requirements:
Must have a current/active TS/SCI
Physical Requirements:
The person in this position must have the ability to perform tasks while stationary 50% of the time at a computer, with specific emphasis on visual acuity for close-range work. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
Network System Administrator
Los Angeles, CA jobs
MANTECH seeks a motivated, career and customer-oriented Network System Administrator III to join our team in Los Angeles, CA.
The primary function is working with Special Access Program (SAPs) and other classified networks supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Install, maintain, audit and support a secure MS Windows network environment and limited web/data application service.
Maintain internet applications and protocols IP, TCP, HTTP, HTTPS, FTP, & SSL.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Interface with local customers and provide IT related support to quickly resolve problems.
Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. Perform scheduled tape backups on systems as required.
Manage data backup library to include storage of tapes, disks and other magnetic media at the customer's location and off-site storage facilities as required.
Attend planning and requirements meetings with IT staff, Program Managers and customers as required.
Minimum Qualifications:
Bachelor's degree in a related area; an additional 4 years of related experience might be considered for a degree.
6+ years of related experience.
4+ years of relevant SCI experience.
Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 such as CompTIA Security + CE, within 6 months of the date of hire.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Must be familiar with security policy/manuals and the appropriate ICDs/JAFANs/DOD Manuals and other guiding policy documents.
Preferred Qualifications:
2+ years of SAP-related experience highly desired.
Ability to work in a dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners.
Working knowledge of Microsoft Office (Word, PowerPoint, and Excel).
Possess a high degree of originality, creativity, initiative requiring minimal supervision.
Requires travel within the organizational Area of Responsibility (AOR) (note - could be extensive and will include both air and ground transportation).
Clearance Requirements:
Current Top-Secret Clearance with SCI Eligibility.
Eligibility for access to Special Access Program.
Information Willingness to submit to a polygraph.
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Network Engineer
Chantilly, VA jobs
MANTECH is seeking a motivated, career and customer-oriented Network Engineer to join our team in Chantilly, VA. This is a position requiring onsite work at customer locations within the local area (up to 10% travel).
Responsibilities include but are not limited to:
Designing and integrating comprehensive network, VoIP, VTC, and data center solutions, adhering to security guidelines and customer specifications to ensure robust and secure communication infrastructures.
Managing the end-to-end integration of black and red networks, overseeing design, installation, maintenance, and coordination of a growing network with multiple external services to support operational needs.
Receives a moderate level of guidance and direction working with other network
engineers to resolve problems.
Helps in diagnosing and resolving complex issues related to customer sites,
telecommunications circuits, routing, switching, VoIP, VTC, network encryption devices, and Cisco data center/security to maintain network stability and performance
Diagnosing and resolving complex issues related to customer sites, telecommunications circuits, routing, switching, VoIP, VTC, network encryption devices, and Cisco data center/security to maintain network stability and performance.
Developing and maintaining detailed documentation, diagrams, and standard operating procedures to facilitate knowledge sharing and efficient network management.
Providing expert guidance, training, and support to network administrators, service desk personnel, and junior engineers to enhance team capabilities and operational effectiveness.
Minimum Qualifications:
Bachelor's degree in Computer Science, Network Engineering, or equivalent field, demonstrating a strong academic foundation in related disciplines. 1.5 years of experience is equivalent to 1 year of college.
3-4 years of experience in networking, including VoIP, VTC, data circuits, network encryption devices (e.g., General Dynamics TACLANE), and virtualization technologies.
Proficiency in dynamic routing protocols such as OSPF and BGP, with a deep understanding of MPLS and DMVPN Hub and Spoke technology for efficient network routing.
DoD 8140 IAT Level II certification: SecurityCE and Computing Environment (CE) certification in Cisco technology (CCNA Voice) required.
Valid US Drivers License with the ability to travel up to 10% locally to customer sites.
Preferred Qualifications:
Cisco Collaboration, Data Center, or Security certifications, indicating advanced expertise and specialized knowledge in relevant Cisco technologies.
Experience implementing or troubleshooting VMware NSX-T virtualized networking and security platform developed by VMware. It enables automated implementation of network policies, network objects, isolation, and micro-segmentation.
Clearance Requirements:
Must have an active DoD TS/SCI with the ability to obtain a CI polygraph.
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations
Technical Support Engineer - Platform Technologies
San Diego, CA jobs
IDR is seeking a Technical Support Engineer - Platform Technologies to join one of our top clients for an opportunity in San Diego, CA. This role offers the chance to work within a leading technology organization that specializes in platform support and development. The position focuses on resolving complex technical issues, debugging code, mentoring team members, and enhancing customer satisfaction.
Position Overview for the Technical Support Engineer - Platform Technologies:
Manage and resolve challenging issues related to the ServiceNow platform
Act as the first point of escalation within the technical support team
Mentor junior team members across various technologies
Develop a deep understanding of the ServiceNow platform and related systems
Engage in customer-facing interactions requiring strong interpersonal skills
Requirements for the Technical Support Engineer - Platform Technologies:
Demonstrated ability to troubleshoot difficult technical issues
Working knowledge of components in a web applications stack
Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
Experience with relational databases (e.g. MySQL, Oracle)
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
Endpoint Support Technician
Sacramento, CA jobs
📍 Sacramento, CA (100% Onsite)
🕒 12-Month Contract
💰 $33-$43/hour
🏭 Industry: Utilities
About the Role
A leading utilities organization is seeking an Endpoint Support Technician to provide hands-on IT operational support within IT Platform Services. This role will play a key part in a Windows 11 Lifecycle initiative while supporting daily endpoint operations across multiple office locations.
This is a fully onsite, customer-facing role ideal for a technician who enjoys troubleshooting, hardware lifecycle support, and working in a structured enterprise environment.
Key Responsibilities
Provide onsite IT endpoint support across multiple office locations
Support Windows 11 lifecycle initiatives, including deployments and user assistance
Perform desktop, laptop, and peripheral hardware/software troubleshooting
Execute computer lifecycle replacements and hardware refreshes
Conduct user, hardware, and software inventory management
Support conference rooms, committee meetings, and board meetings
Log, track, and resolve issues through the client ticketing system
Maintain consistent client support during standard business hours
Occasionally travel between local office locations using a personal vehicle
Required Qualifications
Minimum 2 years of enterprise IT support experience
Recent hands-on technical support experience (within the last 3 years)
Strong experience troubleshooting Windows 11
At least 2 years supporting desktops, laptops, and tablets in a domain environment
At least 2 years of Windows OS and user profile support
Imaging and deployment experience (minimum 2 years)
Experience installing, maintaining, and diagnosing computer hardware and peripherals
Experience with OS and hardware lifecycle replacements
Ability to travel between local office locations (within Sacramento)
Preferred Qualifications
CompTIA certification (A+ or similar)
Experience with ServiceNow or similar ticketing systems
Software installation and deployment experience
Strong troubleshooting skills for software-related issues
IT Support Specialist (On-Site)
Knoxville, TN jobs
We're currently hiring an On-Site IT Support Specialist to join our team in Knoxville, TN. This role requires daily in-person support, so please only apply if you live locally and can reliably work on-site while providing great service to our small business clients.
Compensation & Benefits:
- Salary range: $45,000-$50,000 per year (based on experience)
- This is a non-exempt position and is eligible for paid overtime
- Health, dental, and vision insurance
- Paid time off
- 401(k) with company matching
- Parental leave
- Professional development assistance
Company Overview:
Victory Technology is a small, Knoxville-based IT and cybersecurity company (MSP) that proudly supports other small businesses - especially title companies - across Tennessee and neighboring states. We believe in making tech approachable, secure, and genuinely helpful for our clients. If you're the kind of person who enjoys solving problems, working directly with users, and making a real impact at a company where you're more than just a number - you might be a great fit.
We're not looking for someone who just wants a “J.O.B.” - we're looking for a technically skilled, people-focused problem solver who takes pride in their work and enjoys helping others succeed. If this sounds like you, and you're ready to join a small, driven team making a big difference - we'd love to hear from you!
Apply today and help us deliver IT that actually helps.
Responsibilities:
- Respond to help desk tickets and resolve technical issues promptly and professionally
- Provide both remote and on-site support for desktops, laptops, printers, and mobile devices
- Set up and manage user accounts and permissions in Active Directory and Microsoft 365
- Assist with software installations and updates using Intune (Microsoft Endpoint Manager)
- Support Windows 10, 11, and Windows Server environments
- Troubleshoot basic networking issues, including LAN/WAN connectivity
- Document common issues and procedures for internal knowledge base
- Track IT inventory and maintain software licensing records
- Work with our team to develop and implement tech solutions that make a difference for our clients
Qualifications:
- 1-3 years of experience in IT support, helpdesk, or a similar role
- Strong knowledge of Windows OS and Microsoft Office
- Experience with RMM tools (e.g., Atera, ConnectWise, Datto) and ticketing platforms
- Familiarity with AD, GPO, and Microsoft 365 admin tasks
- Basic understanding of networking (IP, switches, firewalls, LAN/WAN)
- Experience with Ubiquiti/Unifi is a plus
- Excellent communication and interpersonal skills - we're looking for someone who can talk to humans, not just machines
- Organized, reliable, and able to manage time independently
JavaScript Tech Support Engineer - UX.
Orlando, FL jobs
Immediate need for a talented JavaScript Tech Support Engineer - UX. This is a 12 Months opportunity with long-term potential and is located in Orlando Florida, (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-94056
Pay Range: $30 - $35/hr. on W2. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities.
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience:
Skills; Hands-on experience in JavaScript, HTML, CSS
Understanding of IT service management and ITIL business process
Frontend browser debugging experience
Scripting /Rest API
Minimum 2 years of hands-on experience in JavaScript, HTML, CSS
Expertise in frontend browser debugging
Understanding of IT service management and ITIL business process
Bachelor's degree in engineering or technical field(s)
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
JavaScript Tech Support Engineer - Integrations
Orlando, FL jobs
Immediate need for a talented JavaScript Tech Support Engineer - Integrations. This is a 12+ month contract opportunity with long-term potential and is located in Orlando, FL (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 25-93208
Pay Range: $30 - $35/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: -
Provide guidance on prioritizing and creating efficient workflows to keep up with workload.
Maintain and display excellent queue and case management skills.
Perform Case quality Checks to ensure cases are staying on track.
Personal commitment to quality and customer service
Frontend browser debugging experience required.
Key Requirements and Technology Experience;
Key skills; Web Services - REST, SOAP
Scripting /Rest API
Relational databases - MySQL, Oracle, and Similar
SSO/Authentication
Email Configuration and Maintenance
Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication
Understanding of Email Troubleshooting
Knowledge on Web Services (SOAP, REST)
Experience Data Extraction Technologies (e.g. JDBC, ODBC)
Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows
Shell)
Experience with relational databases - MySQL, Oracle, and Similar
Our client is a leading cloud-based software company, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Desktop Support Analyst with End User Support Experience
Boca Raton, FL jobs
Executive Desktop Support: Provide comprehensive, white-glove technical support for executive-level Windows and mac OS laptops, desktops, mobile devices (iOS/Android), and associated peripherals.
Software & Application Support: Install, configure, troubleshoot, and maintain executive software applications (e.g., Microsoft 365 suite, custom business applications, collaboration tools).
Network Connectivity: Troubleshoot basic network issues (wired and wireless) impacting executive devices.
Hardware Troubleshooting & Repair: Diagnose and resolve hardware issues, perform component replacements, and coordinate with vendors for repairs as needed.
VIP Service: Provide prompt, discreet, and highly responsive support, often requiring immediate attention and problem resolution.
Documentation: Maintain accurate records of support requests, resolutions, and executive asset inventory.
Proactive Maintenance: Perform routine checks and maintenance to prevent issues and ensure optimal performance of executive technology.
Collaboration: Work closely with other IT teams (e.g., Network, Systems, Security) to resolve complex issues and implement solutions.
Training & Guidance: Provide clear and concise guidance to executives on technology usage and best practices
Please provide the TOP skills, and the years of experience that you'll consider:
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
5-10+ years of experience in desktop support, technical support, or a similar role, with a strong emphasis on supporting VIPs or executive-level users in a financial institution.
Proven expertise in troubleshooting and supporting both Windows and mac OS operating systems
ENDPOINT SUPPORT TECHNICIAN
Sacramento, CA jobs
HI
We are looking for
ENDPOINT SUPPORT TECHNICIAN OR SYSTEM SUPPORT TECHNICIAN OR IT SUPPORT TECHNICIAN
12+ Months
Onsite-100%
Sacramento, CA
Should have experience in
IT Platform Services and for the 2025 Windows 11 Lifecycle Support
For More Details feel free to reach
Thanks
Bennedick Sakayaraj
Team Lead -US IT Recruitment
Email - ******************************
IT Systems Engineer Level III
Wyomissing, PA jobs
Stratix Systems is an innovative and growing company providing a full range of IT consulting services to small and medium-sized businesses. Stratix Systems has been in business for over 50 years and is headquartered in Wyomissing, PA with satellite offices located in Pennsylvania, Delaware, and New Jersey. Stratix Systems is looking for motivated individuals with a “service first” mindset to deliver an exceptional experience for our clients.
The IT Systems Engineer Level III must have managed service provider experience or experience in an organization supporting 50 or more discrete environments. They will be expected to deliver exceptional customer experience by providing varied and dynamic technical support, designing & implementing solutions from our portfolio to meet clients' business needs, training end users and our internal staff, and documenting projects, service work, onboarding, and IT Roadmaps. The candidate must be willing and able to mentor and develop internal staff, adapt to clients' needs professionally, be self-driven, and actively seek continuous improvement for themselves and the company. This role will report full-time to Stratix Systems' Wyomissing office.
Expectations for the IT Systems Engineer Level 3 include, but are not limited to:
Support the team in resolving technical incidents and completing implementations, both on-site and remotely.
Successfully resolve mid- and high-level escalations from the support and professional services teams.
Resolve and complete end-user and end-customer escalation tickets and projects to client satisfaction, within SLA resolution time frames and following best practices.
Plan and execute infrastructure changes including but not limited to Group Policy, Microsoft 365, VMware, Hyper-V, AWS, Azure, VLANs, network routing, etc., carefully considering implications and unintended consequences of the changes.
Plan, create, modify, and document access rules, security policies, remote access, NAT, etc., to aid technicians and engineers in more efficient resolutions.
Plan, implement, support, and troubleshoot the following:
Firewalls, Networking & VLANs
Server & Storage Hardware
Virtualization - VMWare, and Hyper-V
Shared Storage Environments
SAN hardware, LUN configuration, and host connectivity
Fibre Channel networking
NAS
Backup, Business Continuity, and Disaster Recovery (BCDR)
Cloud Technologies
Azure IaaS, Entra ID, SharePoint Online, VMWare V-Cloud Director.
Microsoft 365 implementation, migration, and design
Infrastructure evaluation and design
Perform technical assessments and provide sales-ready product and service recommendations, labor estimates, and statements of work.
Follow the IT Best practice policies and procedures for effective and efficient execution.
Make recommendations for process improvement to management when identified
Complete additional duties as directed and assigned by management.
Requirements to Perform Role:
Ability to understand technical details in an incident, request, or project to appropriately complete the item.
Prior customer service experience, including, but not limited to speaking with clients in a professional manner daily.
Exceptional written and verbal communication skills to interact with clients and internal team members regarding incidents, requests, escalations, and projects.
Collaboration with management to teach, train, develop, and mentor team members
Capable of recording detailed information quickly and managing multiple calls, issues, and conversations throughout the day.
Capable of advanced multitasking to quickly resolve client IT emergencies.
Capable of identifying gaps in service delivery and proposing effective solutions.
Capable of working and engaging in a collaborative team environment.
Capable of discerning clients' business needs during assessment and proposing solutions to address them.
Desired Qualifications:
7 years' experience in an MSP or TSP generalist engineer role.
College Degree or Trade School Program completion specific to IT integration
Experience using PSA, RMM, and Remote Access tools
Experience implementing and troubleshooting cloud PBX and other VoIP systems
Prior experience as an MSP Technical/Project Lead or Team Lead
Prior experience coordinating or managing technical projects
Industry technical certifications, including:
Microsoft Infrastructure, Modern Work, and/or Security certification paths
ITIL Foundation
Aruba ACSA/ACSP or equivalent
SonicWall SNSA/SNSP or equivalent
Lenovo Datacenter Sales Engineer or equivalent
Ability to achieve and maintain vendor/industry certifications similar to above
Stratix is an equal-opportunity employer. For more information, please visit our website at ***********************
Field Support Engineer
New York, NY jobs
IDR is seeking a Field Support Engineer to join one of our top clients in New York City. This role is pivotal in supporting and maintaining speed and red-light enforcement systems across North America. As a Field Support Engineer, you will be the technical expert on the ground, ensuring systems are installed, calibrated, and functioning optimally. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Field Support Engineer:
Provide hands-on field support and diagnostics for system deployments, ensuring swift and professional resolution of incidents. Participate in the installation, testing, and calibration of road safety systems, collaborating with partners and local authorities. Deliver technical training and create clear documentation for partners, operators, and client field teams. Manage local spare parts and logistics to ensure high system availability and readiness. Coordinate with international engineering and R&D teams to escalate and resolve technical issues efficiently.
Required Skills for Field Support Engineer:
Over 10 years of experience in field service or technical support for electronic or industrial systems. Strong diagnostic and repair skills for complex systems, including electronics and IP networking. Proven ability to work autonomously in the field with minimal supervision. Excellent communication skills, capable of training and explaining technical concepts to non-technical users. Willingness to travel across North America and occasionally to France for training and workshops.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
Network Support Technician
Montgomery, AL jobs
This is a full-performance level role involving applied and developmental technical work in data systems monitoring and maintenance. The technician will be responsible for monitoring and maintaining the Client's LAN/WAN networks, which include point-to-point, wireless, campus, VPN, and agency host computer configurations across statewide multi-complex networks for both voice and data circuits.
Responsibilities:
Monitor network alarms, alerts, and faults; respond promptly to ensure service reliability and availability.
Maintain and update ServiceNow records including incidents, requests, problems, configuration items, change requests, and resolution details.
Analyze State Data Network using reports from network management systems, databases, and spreadsheets to identify and address equipment or service issues.
Initiate trouble reports and corrective procedures to involve appropriate maintenance or technical support personnel.
Participate in shift work, including weekends and holidays, as part of a 24/7 operational support team.
2nd shift. 4pm-12am. Shift will be Monday through the following Wednesday. So, a 10-day shift, then 4 days off, 5-day shift 2 days off, then repeat
Qualifications:
Minimum 1 year of experience with LAN/WAN maintenance and support.
Minimum 1 year of call center or service desk experience.
Strong customer service skills.
Experience or knowledge of voice and data circuits, including troubleshooting and research.
Familiarity with incident ticketing systems such as ServiceNow or Remedy.
Experience Required:
At least 1 year of systems analysis or service desk experience.
Education Required:
High School Diploma or GED.
Preferred Qualifications:
CompTIA Network+ Certification.
Support Technician
Weston, FL jobs
We are seeking a Support Technician to provide first- and second-level technical support to end users. The role involves diagnosing hardware, software, and network-related issues, supporting collaboration tools, and delivering an excellent customer support experience in a corporate IT environment.
Key Responsibilities
Provide on-site and remote technical support for desktops, laptops, printers, mobile devices, and peripherals
Diagnose, troubleshoot, and resolve hardware, software, operating system, and connectivity issues
Support collaboration and AV technologies, including Microsoft Teams, video conferencing systems, and meeting room setups
Install, configure, and maintain Windows operating systems, applications, and standard IT tools
Manage user accounts, access, and basic security tasks following IT policies
Document incidents, resolutions, and procedures using ticketing systems
Escalate complex issues to higher-level support teams when required
Deliver high-quality customer service while interacting with end users
Assist with asset management, device refreshes, and IT onboarding/offboarding activities
Perform physical tasks such as moving, installing, and setting up IT equipment as needed
Required Skills & Qualifications
Technical & Functional Skills
Strong analytical and problem-solving abilities
Hands-on experience with desktop/laptop troubleshooting (Windows environment)
Familiarity with AV equipment and video conferencing tools
Basic understanding of networking concepts (LAN/Wi-Fi, VPN, printers)
Experience using ITSM or ticketing tools
Communication & Customer Service
Excellent verbal and written communication skills
Strong customer service mindset with the ability to support non-technical users
Certifications (Preferred)
CompTIA A+
Microsoft Certified: Modern Desktop Administrator Associate
ITIL Foundation
CompTIA Network+
Entry-Level IT Engineer
Fort Worth, TX jobs
IDR is seeking a IT Infrastructure Engineer to join one of our top clients for a full-time opportunity in Fort Worth, TX. This role offers a chance to work within a dynamic IT environment focused on network and systems administration. The organization supports a fast-paced, family-oriented culture that encourages professional growth.
Position Overview for the IT Infrastructure Engineer:
Wear multiple hats across networking and systems administration responsibilities
Support Microsoft Azure, Windows Server, VMware virtualization, and Remote Desktop Services
Automate tasks and scripting using PowerShell
Contribute to a fast-paced team environment with a focus on long-term growth
Work in-office, with Summer Work-from-home Fridays, requiring a commitment of 50 hours per week
Requirements for the IT Infrastructure Engineer:
0-5 years of experience in IT Infrastructure (Systems Administration and/or Networking)
Bachelor's degree from a credible, four-year university (3.25 GPA or more)
Hands-on experience with Microsoft Azure
Experience supporting Windows Server, VMware virtualization, and Remote Desktop Services
Proficiency with PowerShell for automation and scripting
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
Application Performance & Network Support Engineer
Urban Honolulu, HI jobs
Immediate need for a talented Application Performance & Network Support Engineer. This is a 06+ Months Contract opportunity with long-term potential and is located in Honolulu, HI (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:25-57178
Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Application Performance & Server Capacity (Primary Focus)
Partner with Application Developers to verify new applications meet performance expectations without impacting existing systems.
Design, build, and monitor application performance tests across Windows-based servers.
Analyze system metrics, test results, and performance trends to identify bottlenecks.
Recommend changes related to application design, hardware resources, and architecture.
Deliver capacity and performance reports for systems management and business leaders.
Monitor changes in systems architecture and how they affect performance.
Define, tune, and maintain thresholds for automated performance alerts.
Identify capacity risks and provide forward-looking projections.
Network & Voice/Telephony Support (Secondary Focus)
Support day-to-day LAN, WAN, and Wireless operations and maintenance.
Provide Level 1/2 support for network connectivity, VoIP, telephony, and client hardware/software issues.
Assist with installation and configuration of phones, routers, LAN switches, WAPs, telephony hardware, and appliances.
Perform routine network health checks, validation testing, and incident resolution.
Assist with service packs, firmware updates, hotfixes, and system patching.
Maintain documentation for network/voice infrastructure and support tickets.
Manage device inventory, RMAs, equipment returns, and tracking.
Support backup systems, diagnostic tools, and monitoring platforms (TeamTrack, SolarWinds, etc.).
Key Requirements and Technology Experience:
3-6 years experience in server performance, capacity analysis, or application performance engineering.
Strong expertise with Windows-based servers, metrics, and performance tools.
Hands-on experience in LAN/WAN/Wireless network environments.
Knowledge of telephony, VoIP, and enterprise voice systems (Cisco, Avaya, etc.).
Experience with troubleshooting, ticketing systems, and ops support.
Strong analytical skills for performance data interpretation and reporting.
Ability to work 100% onsite.
Our client is a leading Healthcare Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Network Operations Engineer
New York, NY jobs
Network Engineer
Duration: 18 months
About the team
This role is part of the corporate network team supporting global corporate network.
corporate network engineering team is responsible for operating a broad reaching, high performing internal network reliably and at scale. As a member of the team, you have a direct impact on keeping our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. The sustained growth of our network generates a constant stream of challenges which will require you to continually be innovative with an evolving set of technologies.
What you'll be doing
Operate the network backbone that enables rapid scaling and growth around the globe
Participate in operational planning for the full network stack
Identify opportunities for business enablement through smart use of technology
Assess network optimization opportunities and propose workflow improvements
Develop automated methods to solve and mitigate network events, as well as self-service tools to improve operational efficiency.
What you'll need
Strong Routing/Switching/Wireless knowledge (Cisco, Meraki, Juniper preferred).
Familiarity with deploying and handling networks in a Cloud heavy environment company
Extensive experience at all layers of the network from physical to application aware firewalls
Knowledge in scripting(Python,Ansible preferred).
5 years Information Technology operations experience
Experience in supporting 24X7 global teams
Strong skills in process, documentation, and change management
Excellent interpersonal communication skills
Must Have:
● 5+ years network operations/engineering
● Hands-on Cisco/Meraki/Juniper experience
● Experience in cloud networking (AWS/GCP/Azure)
● Working knowledge of Python and/or Ansible
● Real 24x7 operations experience
● Strong documentation, process discipline, and communication
● Ability to automate, troubleshoot, and improve a global-scale network
Information Technology End User & Network Support Engineer
Troy, MI jobs
Description: STG is a fast-growing Digital Transformation services company providing Fortune 500 companies with Digital Transformation, Mobility, Analytics and Cloud Integration services in both information technology and engineering product lines. STG has a 98% repeat business rate from existing clients and have achieved industry awards and recognition for our services.
Crain's Detroit Business
named STG to Michigan's Fastest Growing Companies list in both 2020 and 2019, Top IT Services Company's List.
STG puts company CULTURE at the forefront of every business decision and employees are EMPOWERED and MEASURED for RESULTS. Both TEAMWORK and INDIVIDUAL Performance is recognized and rewarded.
POSITION OVERVIEW:
This position is 100% ONSITE in Troy, Michigan.
Key Responsibilities
IT End-User & System Support
Serve as the primary escalation point for incidents across hardware, software, networking, and business applications, ensuring timely and effective resolution.
Perform comprehensive system troubleshooting and diagnosis on corporate endpoints (Windows 10/11, Mac OS), addressing issues related to operating system stability, security, and performance.
Provide configuration, installation, and maintenance for corporate peripherals and infrastructure, including wireless network, printers, scanners, VoIP phones, etc.
Create and maintain high-quality technical documentation, standard operating procedures (SOPs), and user knowledge base articles.
Assist in the maintenance and monitoring of core Azure resources, including basic management of Azure Virtual Machines (VMs), Azure networking components (VNets, NSGs), and cloud storage accounts.
Microsoft 365 Support: Administer and troubleshoot the Office 365 environment, focusing on user management, licensing, and solving advanced issues within Exchange Online, Teams, and SharePoint Online.
Key Technical Proficiencies
Virtualization: Hands-on experience with administration and maintenance of virtual environments, including Hyper-V and/or VMware (creating/managing VMs, resource monitoring, basic troubleshooting).
Storage & File Services: Administration of NAS (Network Attached Storage) devices and management of Distributed File System (DFS) for corporate file shares, including security and replication monitoring.
Networking & Security: Basic-to-Medium level knowledge of networking concepts (TCP/IP, DNS, DHCP, VLANs) and security practices (firewall policies, VPNs, endpoint protection).
Required Qualifications
4+ years of progressive experience in an IT Support or Systems Administration role.
Strong proficiency in providing Tier 2/3 desktop support and hands-on system troubleshooting (hardware and software).
Proven expertise in managing and supporting corporate printers and general office IT infrastructure.
Demonstrable experience administering and supporting the Microsoft 365/Office 365 suite.
Solid understanding of Active Directory and Group Policy Management.
Familiarity with PowerShell or other scripting languages for IT automation.
Exceptional communication and customer service skills, with a proven ability to interact professionally with all levels of staff.
Resume Submittal Instructions:
Interested/qualified candidates should email their word formatted resumes to Ms. Sharmli Somaskandan at ***************************** and/or contact at ************.
In the subject line of the email please include: First and Last Name (Sales Account Executive - Detroit, Michigan Applicant)
Corporate Information: To learn more, visit *************