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Rockler Woodworking jobs in Phoenix, AZ

- 80 jobs
  • Home Delivery Associate

    Restoration Hardware 4.3company rating

    Phoenix, AZ job

    As Home Delivery Associate, you will represent the RH brand by delivering operational excellence across the warehouse. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Organize, maintain, and clean the warehouse space; remove all debris and packaging from the warehouse Unload, label, scan, and organize incoming product Fully inspect products to ensure the highest quality Wrap, prepare, process, and load returns Verify that all items are correct in their assigned outbound lanes; prepare orders for delivery OUR REQUIREMENTS Sense of teamwork, ownership, urgency, and attention to detail in your work Must pass background screen Ability to lift and mobilize items from at least 75 lbs. WHAT WE OFFER* Medical, Vision, and Dental Plans Company-paid Life Insurance and Disability Income Protection Programs Health Care and Dependent Care Flexible Spending Accounts 401(k) Savings Plan Competitive Paid Time-Off plan Employee Assistance Program Generous discount on our products and at RH restaurants Referral Bonus Program Full-time associates working 30 hours or more per week are eligible for all benefits.
    $43k-61k yearly est. Auto-Apply 60d+ ago
  • Connected Customer Manager

    Floor & Decor 4.2company rating

    Phoenix, AZ job

    Purpose: The Connected Customer Manager position is responsible ensuring an exceptional experience for both our customers and associates. This includes maintaining inventory, front end operations, hiring, onboarding, and training for all store associates. This role will be an integral part of the store leadership team by also providing a key conduit between the associate and their journey with Floor and Decor. Successful Connected Customer Managers Are: * Customer service champions * Entrepreneurial spirited * Possess excellent communication and listening skills * Strong leaders and mentors * Connected to the community Minimum Eligibility Requirements: * Minimum of (3) years retail/customer service management experience including recruiting, hiring, and training associates * High school diploma and/or GED * Minimum of (3) years of computer experience in a work environment Essential Job Functions: * Manage all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store * Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out) * Responsible for front end recruiting, hiring, onboarding, training, and development of associates * Develop weekly schedules to ensure optimized store coverage * Assist the CEM/Store Manager in handling store level human resources or loss prevention issues * Responsible for reviewing and monitoring profit and loss statements to identify areas of operational improvement * Ensure compliance to scheduling, hiring, payroll and business planning processes * Drive inventory management and accuracy throughout the store * Process customer refunds and exchanges according to established guidelines * Oversee signage updates and price changes for store SKU's * Assist customers with product selection and answer product related questions * Partner with management to determine which products need SKUs, price changes and need to be returned * Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system * Review shipping and receiving documents for accuracy * Audit reports including inventory control, return of sale, and void reports * Monitor incoming and outgoing trucks logs * Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager * Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station * Return products to the correct in store location after customer merchandise returns * Clean and stock products according to Floor & Decor's standards * Point of contact for e-commerce team members to contact regarding inventory availability in the store * Responsible for supervising inventory movement within the store * Available to open and/or close store in an effective manner * Manage associate development, engagement, performance and retention in support the Floor & Decor culture and business objectives This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. Benefits offered * Based on eligibility our associates may opt into benefits coverage. * 401k option for associates * Bonus opportunities at every level Working Conditions (travel & environment) * While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. * Potential car travel to other stores for support. * Flexible hours to fit around your schedule and schedule of deliveries * On the job training * Opportunity for advancement * Our people are our most important asset and we pride ourselves in teamwork * Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. Physical/Sensory Requirements * Ability to lift 25 pounds or more on a consistent basis. * Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards * Bonus opportunities at every level * Career advancement opportunities * Relocation opportunities across the country * 401k with discretionary company match * Employee Stock Purchase Plan * Referral Bonus Program * 80 hrs. annualized paid vacation (full-time associates) * 4 paid holidays per year (full-time hourly store associates only) * 1 paid personal holiday of associate's choice and Volunteer Time Off program * Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria) Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
    $58k-88k yearly est. 30d ago
  • PT Sales Assoc - Biltmore Fashion - Williams Sonoma

    Williams Sonoma 4.4company rating

    Phoenix, AZ job

    About the Role As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment. You're excited about this opportunity because you will... Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards Achieve established sales and contest goals Maintain knowledge of current sales and promotions Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders Utilize effective selling techniques to build multiple sales and increase productivity Demonstrate comprehensive product knowledge, including features and benefits Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges Assist in implementation and maintenance of visual merchandise presentation, signage and lighting Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed Process, ticket, and restock merchandise as needed Perform other duties as assigned by management Comply with all Company policies and procedures Why you will love working at Williams-Sonoma, Inc. We're a successful, fast-growing company with an entrepreneurial vibe A technologically and data-driven business Competitive salaries and comprehensive health benefits We're at the forefront of tech and retail, redefining technology for the next generation We're passionate about our internal and external clients and live/breathe the client experience We get to be creative daily A smart, experienced leadership team that wants to do it right and is open to new ideas We believe in autonomy and reward taking initiative We have fun! We're excited about you because... Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale Succeed in a team environment, while able to work independently & manage your own time Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box Know what questions to ask your customers in order to understand their personal cooking style & needs Enjoy discovering the customer's style, lifestyle & story to connect them to the right products Most successful when provided with clearly defined daily sales goals & metrics High school diploma or equivalent preferred 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required) Proven ability to prioritize and handle multiple tasks simultaneously Ability to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques Full time associates are expected to have open availability to meet the needs of the business Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December) *Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday) If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday) Physical Requirements: Ability to be mobile on the sales floor for extended periods of time. Ability to operate POS system. Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: A generous discount on all Williams-Sonoma, Inc. brands A 401(k) plan and other investment opportunities A wellness program that supports your physical, financial and emotional health Paid vacations and holidays (full-time) Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. FOR SF ONLY: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
    $25k-30k yearly est. Auto-Apply 60d+ ago
  • Stock Assoc

    Williams-Sonoma 4.4company rating

    Phoenix, AZ job

    About the Role Receive shipments & accurately maintain inventory records. Maintain stockroom & off-site locations. Assist sales team in replenishing sales floor after shipment or during recovery periods. You're excited about this opportunity because you will... Exemplify the highest level of customer service standards to internal and external customers Scan shipment as delivered Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor Provide feedback to supervisor regarding inventory levels and damages Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations Adjust stocking procedures to ensure aisles and exits are clear Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment Pack and log merchandise as required for customer deliveries Transport merchandise to and from remote stockroom locations and maintain accurate inventory records Ensure that the stockroom is clean, swept, with garbage removed and supplies organized May assist on sales floor during peak times and as assigned Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning) Comply with all company policies and procedures Ensure all appropriate stockroom procedures are followed to minimize loss to the company Why you will love working at Williams-Sonoma, Inc. We're a successful, fast-growing company with an entrepreneurial vibe A technologically and data-driven business Competitive salaries and comprehensive health benefits We're at the forefront of tech and retail, redefining technology for the next generation We're passionate about our internal and external clients and live/breathe the client experience We get to be creative daily A smart, experienced leadership team that wants to do it right and is open to new ideas We believe in autonomy and reward taking initiative We have fun! We're excited about you because... Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records Passionate about the delivering the highest level of customer service standards to internal & external customers Ultimate team player, eager to jump in & help your colleagues to get the job done Curious & creative, striving for ways to simplify processes & procedures to streamline work Proven success achieving results both independently & through teamwork Hands-on teammate, who takes a proactive approach to all tasks High school diploma or equivalent preferred 1-2 years customer service experience preferred and stockroom (or related work.) experience Basic product knowledge preferred but not required Effective time management skill to execute multiple tasks simultaneously Ability to be mobile in the stockroom or on sales floor for extended periods of time Proven ability to operate and read scanning equipment for extended periods Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December) *Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday) Physical Requirements: Ability to be mobile on the sales floor for extended periods of time Ability to operate POS system Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: A generous discount on all Williams-Sonoma, Inc. brands A 401(k) plan and other investment opportunities A wellness program that supports your physical, financial and emotional health Paid vacations and holidays (full-time) Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. FOR SF ONLY: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
    $26k-30k yearly est. Auto-Apply 60d+ ago
  • Interior Design Assistant

    Restoration Hardware 4.3company rating

    Scottsdale, AZ job

    RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. We are designers, not decorators. That distinction means that we look at a project in the context of the entire space, or the whole, rather than as parts or components. RH designers understand the art and science of lifestyle, environment and taste to create a functional, beautiful and personal space. We provide luxury design services for the reimagining of one room or an entire home, anywhere in the world. Our designers embody the RH lifestyle and a sense of personal style, polished appearance, refined taste and a discerning eye for luxury. Design Assistants play an integral role in supporting key phases of a design project's lifecycle in collaboration and partnership with RH Interior Design. They are innovators with an entrepreneurial spirit and a passion for building and maintaining relationships. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Provide a luxury experience for clients through RH Interior Design services Qualify and educate potential design clientele on services offered by the RH Interior Design Provide support with all phases of the design process, including: consultations, site visits, design development, presentations and delivery Produce brand appropriate presentations; communicating design concepts, space planning and product selections Provide product expertise and elevated client service Represent the RH lifestyle brand through polished communication, personal appearance and professionalism Maintain a strong interest in the luxury and design industry Support the visual and quality standards within the Gallery OUR REQUIREMENTS Art, Architecture or Interior Design education preferred Experience within a design firm or high-end furniture and luxury retail preferred Hands-on interior installation experience preferred People and relationship driven Strategic and mental agility Highly organized Collaborative Results-oriented Excellent verbal and written communication skills Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications Proficiency in AutoCAD, Adobe Creative Suite, and other related space planning/rendering programs preferred Strong artistic skills, including hand rendering and sketching capabilities preferred PHYSICAL REQUIREMENTS Licensed to drive preferred Ability to travel locally or out of state Ability to lift and mobilize small to medium items, up to 25 lbs. while utilizing appropriate equipment and safety techniques Ability to maneuver effectively around Gallery floor, stock room, and office Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing
    $42k-60k yearly est. Auto-Apply 40d ago
  • Lead Visual

    Williams-Sonoma, Inc. 4.4company rating

    Phoenix, AZ job

    We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Lead, Visual role You will provide daily support to the management team by performing opening and closing routines, providing supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guest. You will perform operational functions in the assigned area of accountability Sales to ensure the store meets company expectations. Responsibilities * Effectively perform operational functions: open and close the store, register functions and back office procedures * Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager- on-duty shifts * Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority * Utilize Selling Essentials and training resources to educate team on product, improve selling skills, and achieve business goals * Provide training and coaching expertise to associates in selling, product knowledge, clienteling and in- home services * Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy Criteria * Effective communication, organization and leadership skills * Proven ability to motivate and influence others through personal actions and examples. * Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday * 1-3 years retail sales experience with shift supervision experience preferred * 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required). Physical Requirements * Must be able to be mobile on the sales floor for extended periods of time * Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques * Full time associates are expected to have open availability to meet the needs of the business. * Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: * A generous discount on all Williams-Sonoma, Inc. brands * A 401(k) plan and other investment opportunities * A wellness program that supports your physical, financial and emotional health * Paid vacations and holidays (full-time) * Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Your Journey in Continued Learning * Individual development plans and career pathing conversations * Annual performance appraisals * Cross-brand and cross-functional career opportunities * Online learning opportunities through brand specific resources and WSI University * Leadership development opportunities WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
    $34k-57k yearly est. Auto-Apply 46d ago
  • Cashier - Seasonal/Part-time - West Elm Scottsdale Quarter

    Williams-Sonoma 4.4company rating

    Scottsdale, AZ job

    About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Responsibilities Consistently keep the store energy lively & upbeat for customers & your teammates Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service Accurately & efficiently perform register/POS transactions, sales, returns, exchanges, etc. Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes & delivery Affirm the client's purchase & offer additional merchandise suggestions to complement & complete initial selections Ensure client is aware of all promotions that may impact sales Share information & testimonials about product, in-store events & workshops that will enhance the customer experience Maintain visual standards & supplies of the cash wrap area Maximize all of the resources available to get the customer what they want & resolve any issues Perform other duties as assigned by management - comply with all Company policies and procedures Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy Criteria Love to close a sale & can articulate a proven ability to exceed goals Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box Passionate about creating lasting relationships with customers by capturing contacts, re-connecting & promoting all of the inspiration, events & services Williams-Sonoma has to offer including the Williams- Sonoma Credit Card & product launches Know what questions to ask your customers in order to understand their personal style & needs Succeed in a team environment, while able to work independently & manage your own High school diploma or equivalent preferred 1-2 years of experience in a customer service role Proven ability to prioritize and handle multiple tasks simultaneously Ability to be mobile on the sales floor for extended periods of time Ability to operate POS system Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques. Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday). Physical Requirements: Ability to be mobile on the sales floor for extended periods of time Ability to operate POS system Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: A generous discount on all Williams-Sonoma, Inc. brands A 401(k) plan and other investment opportunities A wellness program that supports your physical, financial and emotional health Paid vacations and holidays (full-time) Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
    $27k-31k yearly est. Auto-Apply 57d ago
  • Connected Customer Manager

    Floor & Decor 4.2company rating

    Scottsdale, AZ job

    Purpose: The Connected Customer Manager position is responsible ensuring an exceptional experience for both our customers and associates. This includes maintaining inventory, front end operations, hiring, onboarding, and training for all store associates. This role will be an integral part of the store leadership team by also providing a key conduit between the associate and their journey with Floor and Decor. Successful Connected Customer Managers Are: * Customer service champions * Entrepreneurial spirited * Possess excellent communication and listening skills * Strong leaders and mentors * Connected to the community Minimum Eligibility Requirements: * Minimum of (3) years retail/customer service management experience including recruiting, hiring, and training associates * High school diploma and/or GED * Minimum of (3) years of computer experience in a work environment Essential Job Functions: * Manage all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store * Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out) * Responsible for front end recruiting, hiring, onboarding, training, and development of associates * Develop weekly schedules to ensure optimized store coverage * Assist the CEM/Store Manager in handling store level human resources or loss prevention issues * Responsible for reviewing and monitoring profit and loss statements to identify areas of operational improvement * Ensure compliance to scheduling, hiring, payroll and business planning processes * Drive inventory management and accuracy throughout the store * Process customer refunds and exchanges according to established guidelines * Oversee signage updates and price changes for store SKU's * Assist customers with product selection and answer product related questions * Partner with management to determine which products need SKUs, price changes and need to be returned * Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system * Review shipping and receiving documents for accuracy * Audit reports including inventory control, return of sale, and void reports * Monitor incoming and outgoing trucks logs * Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager * Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station * Return products to the correct in store location after customer merchandise returns * Clean and stock products according to Floor & Decor's standards * Point of contact for e-commerce team members to contact regarding inventory availability in the store * Responsible for supervising inventory movement within the store * Available to open and/or close store in an effective manner * Manage associate development, engagement, performance and retention in support the Floor & Decor culture and business objectives This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. Benefits offered * Based on eligibility our associates may opt into benefits coverage. * 401k option for associates * Bonus opportunities at every level Working Conditions (travel & environment) * While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. * Potential car travel to other stores for support. * Flexible hours to fit around your schedule and schedule of deliveries * On the job training * Opportunity for advancement * Our people are our most important asset and we pride ourselves in teamwork * Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. Physical/Sensory Requirements * Ability to lift 25 pounds or more on a consistent basis. * Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
    $37k-48k yearly est. 12d ago
  • Operations Manager

    Williams-Sonoma, Inc. 4.4company rating

    Litchfield Park, AZ job

    About Williams-Sonoma DC - Litchfield Park, AZ Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams' single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams - Sonoma, Pottery Barn and West Elm. Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery - and are looking for a job with a strong opportunity for gaining new skills and for advancement - our Supply Chain Organization could be just the place for you. Williams-Sonoma, Inc Supply Chain Overview By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization. * Over 4,000 Full-Time Associates across the Supply Chain * 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following: * Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs. * Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi * Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture * Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN * 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey The Operations Manager position is located in Litchfield Park, AZ. You'll be excited about this opportunity because you will.... * Lead, coach, and develop company associates and foster a culture of accountability and high performance. Oversee labor scheduling, shift planning and attendance tracking. Monitor employee productivity and operational efficiency, identifying and addressing performance gaps. Conduct regular safety meetings, training sessions, and compliance audits to maintain workplace safety and operational excellence * Build, maintain and manage relationships with third-party delivery partners (3PLs), independent contractors, and company employees to ensure adherence to company policies and procedures * Oversee daily final-mile delivery operations, ensuring efficiency, cost control, and adherence to Final Mile performance metrics. Monitor route optimization strategies to improve delivery speed and delivery quality while reducing operating costs. Conduct weekly performance reviews of third-party partners and review contracts to ensure alignment with business objectives * Drive a customer-centric culture by improving complete, on-time delivery, reducing damages, and improving upon returns and replacement rates. Manage escalations and determine resolution to maintain high service standards and customer satisfaction * Oversee the maintenance and organization of the warehouse, ensuring compliance with OSHA regulations and company safety policies. Conduct regular safety inspections, risk assessments, and accident investigations, implementing corrective actions as needed * Maintain inventory control processes, ensuring accurate tracking of shipments and minimizing loss or damage. Ensure dock flow efficiency, optimizing staging areas and coordinating with delivery schedules * Develop and execute contingency plans for seasonal demand, weather disruptions, and other logistical challenges Check out some of the required qualifications we are looking for in amazing candidates…. * High School Diploma or Equivalent, and 3 - 5 years of relevant distribution or manufacturing management/leadership experience * In lieu of a degree, 6-8 years of progressively responsible distribution leadership experience * This is an onsite and in office role * Data-driven mindset with expertise cost control and operational efficiency * Ability to lead and coach an hourly employee team * Manage relationships with third party delivery providers to maintain contractual standards * Ability to communicate effectively with excellent interpersonal and customer relations skills * Must be highly organized and process oriented with the ability to complete tasks on time * Ability to adapt and change processes to keep pace with the evolving business requirements * Strong technical skills required, but not limited to Microsoft Excel, Word, PowerPoint * and Power BI reporting We prefer some of these qualities as well… * Six Sigma Black Belt or demonstrated Lean Manufacturing experience * Knowledge and execution of Final-mile delivery models, including white-glove service and same-day or multi-day delivery routing * Exposure to furniture manufacturing, distribution and/or big box distribution * Final Mile Transportation carrier contract negotiations or procurement experience * Expert understanding Safety and OSHA standards Review these physical requirements, as they play a major part in this role…. * While performing the duties of this job, the associate is required to stand, walk, talk and hear * Associates must be able to move, lift or carry heavy objects or materials up to 50-100 pounds Our company benefits are second to none in the industry…. * Generous discount on all Williams-Sonoma, Inc. brand products * 401(k) plan and other investment opportunities * Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations) * Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance * For more information on our benefits offers, please visit MyWSIBenefits.com * To learn more about our Supply Chain culture and regional associate events, please visit: ************************* (Login credentials may be required) EOE At this time, we are not accepting referrals from third party recruiting agencies for this position. This position is not eligible for visa sponsorship.
    $56k-90k yearly est. Auto-Apply 6d ago
  • Design Supervisor

    Floor & Decor 4.2company rating

    Chandler, AZ job

    Purpose: The Design Supervisor is responsible for the training and development of the design team, and for driving sales for Floor and Decor. Additionally, the Design Supervisor ensures customers have a positive sales experience by receiving exceptional customer service through design services. Minimum Eligibility Requirements Design education (BA or AA in Interior Design) 6 years interior design experience in lieu of design education Combination of education and experience equal to 6 years 3-5 years of leadership or management experience Knowledge of hard surface flooring preferred Proficient in basic mathematical skills Must be self-motivated and able to multi-task in a fast-paced environment Excellent verbal, written, and interpersonal skills Basic computer knowledge, including Microsoft Office suite Perform other duties as assigned Internal candidates must have 12 months of experience in a Sr. designer position, ADM role, or higher Essential Job Functions Proven ability to build and maintain lasting relationships with residential and professional customers in the industry Hire and develop a dynamic and motivated design team, including performance evaluations Greet store customers in a helpful manner and supports store design walk-in needs Maintain master store design appointment calendar and schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects. Design and sell complete, functional and aesthetically appealing solutions Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees Responsible for Design Center maintenance and maintaining company visual standards Engage in current and emerging design trends in your market Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject, James Martin, and HousPro. Participate in local professional affiliation like ASID, NKBA Perform other duties as assigned Working Conditions (travel, environment) Limited travel required including car travel While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
    $29k-34k yearly est. Auto-Apply 11d ago
  • Sales Assoc - Chef

    Williams-Sonoma 4.4company rating

    Chandler, AZ job

    About the Team Our mission is to enhance the quality of our customers' lives at home We put the customer at the center of everything we do, every day Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility About the Role The Sales Associate - Chef provides customers with a unique shopping experience by offering excellent customer service. Utilizes effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment. Brings Williams-Sonoma to life for our customers by making it easy for them to discover products that best suit the way they cook and entertain. You're excited about this opportunity because you will... Provide informative culinary instruction and product knowledge to create exceptional customer experiences. Share product benefits and testimonials as part of each culinary activity and customer interaction on the sales floor to engage customers and drive sales. Plan, prepare and execute monthly culinary activity calendar, working within budget and meeting brand standards. Ensure store adherences to Health and Safety codes and train other stores how to meet compliance standards. Support store team with marketing and promotion of culinary programs. Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards. Achieve established sales and contest goals Maintain knowledge of current sales and promotions. Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders. Utilize effective selling techniques to build multiple sales and increase productivity. Demonstrate comprehensive product knowledge, including features and benefits. Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges. Assist in implementation and maintenance of visual merchandise presentation, signage and lighting. Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed. Process, ticket, and restock merchandise as needed. Perform other duties as assigned by management. Comply with all Company policies and procedures. Why you will love working at Williams-Sonoma, Inc. We're a successful, fast-growing company with an entrepreneurial vibe A technologically and data-driven business Competitive salaries and comprehensive health benefits We're at the forefront of tech and retail, redefining technology for the next generation We're passionate about our internal and external clients and live/breathe the client experience We get to be creative daily A smart, experienced leadership team that wants to do it right and is open to new ideas We believe in autonomy and reward taking initiative We have fun! We're excited about you because... Possess the ability to build sales and establish customer relationships by instructing cooking/technique classes, demonstrations and in-store events as part of Williams-Sonoma's Culinary Program Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale. Succeed in a team environment, while able to work independently & manage your own time. Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box. Know what questions to ask your customers in order to understand their personal cooking style & needs. Enjoy discovering the customer's style, lifestyle & story to connect them to the right products. Most successful when provided with clearly defined daily sales goals & metrics. High school diploma or equivalent preferred. 1-2 years retail sales experience (specialty retail preferred, but not required). 1-2 years customer service experience. Formal training or degree in Culinary Arts preferred or equivalent job experience. Knowledge of Williams-Sonoma products. Proven ability to prioritize and handle multiple tasks simultaneously. Physical Requirements: Ability to be mobile on the sales floor for extended periods of time. Ability to operate POS system. Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques. Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December). *Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday) If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday). Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: A generous discount on all Williams-Sonoma, Inc. brands A 401(k) plan and other investment opportunities A wellness program that supports your physical, financial and emotional health Paid vacations and holidays (full-time) Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. FOR SF ONLY: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. Responsibilities
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Lead Sales (Key Holder) FT/PT Phoenix, Biltmore Fashion Center

    Williams-Sonoma, Inc. 4.4company rating

    Phoenix, AZ job

    We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Lead, Sales (Key Holder) role You will inspire customers to express themselves in their home. You will bring the brand to life for our customers by making it easy for them to discover products that best suit the way they entertain. You will drive sales by sparking connections and making lasting customers of the brand. Responsibilities * Create engaging experiences for customers by sharing expertise on enhancing your home * Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures * Provide supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guests * Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manage-on- duty shifts * Effectively perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by making the customer experience the priority * Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy Criteria * Effective communication, organization and leadership skills * Proven ability to motivate and influence others through personal actions and examples * 1-3 years retail sales experience with shift supervision experience preferred * 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required) Physical Requirements * Must be able to be mobile on the sales floor for extended periods of time * Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques * Full time associates are expected to have open availability to meet the needs of the business. * Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: * A generous discount on all Williams-Sonoma, Inc. brands * A 401(k) plan and other investment opportunities * A wellness program that supports your physical, financial and emotional health * Paid vacations and holidays (full-time) * Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Your Journey in Continued Learning * Individual development plans and career pathing conversations * Annual performance appraisals * Cross-brand and cross-functional career opportunities * Online learning opportunities through brand specific resources and WSI University * Leadership development opportunities WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
    $27k-32k yearly est. Auto-Apply 60d+ ago
  • Merchandise Specialist

    Floor & Decor 4.2company rating

    Scottsdale, AZ job

    Base Pay This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose This position will maintain the store merchandising standards and store pricing integrity. This role is responsible for managing price changes, execution of product SKU labeling and processing returned merchandise. Full-Time and Part-Time Positions Available. Minimum Eligibility Requirements * (1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. * Excellent communication skills (verbal and written). * Excellent interpersonal skills with the ability to work with all levels of store management and store associates. * Strong computer skills and internet project coordination experience. * Must be a self-starter and work well in a fast-paced environment. * Sensitivity to confidential information. Essential Functions * Utilize and maintain store pricing using Tags-On-Demand (TOD) mobile printing station. * Identify and label merchandise that does not have vendor provided SKUs using TOD. * Support merchandise returns by returning saleable product to sales floor. * Demonstrate a thorough understanding and comply with the company's safe lifting practices standard operating procedures (SOP). * As a product knowledge expert, assist customers with product selection and answer product related questions. * Create price tags and signage for all products. * Replace outdated signage based upon updated price changes. * Return products to the correct home locations after customer returns. * Clean and stock products according to Floor & Decor's standards. * Communicate in-store moves and non-scanning SKU products via email. * Partner with Department Managers to determine which products need SKUs, price changes and need to be returned. Working Conditions (travel, hours, environment) * While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Physical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: * Paid vacation and sick time for eligible associates * Paid holidays plus a personal holiday * Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
    $15 hourly 30d ago
  • Connected Customer Manager

    Floor & Decor 4.2company rating

    Scottsdale, AZ job

    Purpose: The Connected Customer Manager position is responsible ensuring an exceptional experience for both our customers and associates. This includes maintaining inventory, front end operations, hiring, onboarding, and training for all store associates. This role will be an integral part of the store leadership team by also providing a key conduit between the associate and their journey with Floor and Decor. Successful Connected Customer Managers Are: Customer service champions Entrepreneurial spirited Possess excellent communication and listening skills Strong leaders and mentors Connected to the community Minimum Eligibility Requirements: Minimum of (3) years retail/customer service management experience including recruiting, hiring, and training associates High school diploma and/or GED Minimum of (3) years of computer experience in a work environment Essential Job Functions: Manage all Customer Service Associates and Connected Customer Specialists related to the front end and inventory accuracy in the store Demonstrate a thorough understanding and compliance of all customer service-related standard operating procedures (cashiering, credit and close-out) Responsible for front end recruiting, hiring, onboarding, training, and development of associates Develop weekly schedules to ensure optimized store coverage Assist the CEM/Store Manager in handling store level human resources or loss prevention issues Responsible for reviewing and monitoring profit and loss statements to identify areas of operational improvement Ensure compliance to scheduling, hiring, payroll and business planning processes Drive inventory management and accuracy throughout the store Process customer refunds and exchanges according to established guidelines Oversee signage updates and price changes for store SKU's Assist customers with product selection and answer product related questions Partner with management to determine which products need SKUs, price changes and need to be returned Research all inventory-related discrepancies and make appropriate adjustments in the inventory tracking system Review shipping and receiving documents for accuracy Audit reports including inventory control, return of sale, and void reports Monitor incoming and outgoing trucks logs Audit the customer merchandise storage area weekly in accordance with the Customer Storage standard operational procedures and timely resolve any issues with the CEM/Store Manager and Operations Manager Create and maintain store signage and pricing using Tags-On-Demand (TOD) mobile printing station Return products to the correct in store location after customer merchandise returns Clean and stock products according to Floor & Decor's standards Point of contact for e-commerce team members to contact regarding inventory availability in the store Responsible for supervising inventory movement within the store Available to open and/or close store in an effective manner Manage associate development, engagement, performance and retention in support the Floor & Decor culture and business objectives This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time. Benefits offered Based on eligibility our associates may opt into benefits coverage. 401k option for associates Bonus opportunities at every level Working Conditions (travel & environment) While performing the duties of this job, the employee is exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate. Potential car travel to other stores for support. Flexible hours to fit around your schedule and schedule of deliveries On the job training Opportunity for advancement Our people are our most important asset and we pride ourselves in teamwork Diverse perspectives and experiences are a vital to our success and Floor & Decor is committed to creating an inclusive culture. Physical/Sensory Requirements Ability to lift 25 pounds or more on a consistent basis. Ability to sit, squat or stand for long periods of time. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law. Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
    $94k-116k yearly est. Auto-Apply 13d ago
  • Assistant Manager Sales & Service, FT, Phoenix - West Elm

    Williams-Sonoma 4.4company rating

    Phoenix, AZ job

    We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Assistant Manager of Sales and Service role You will support the management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store. Responsibilities · Leads the store team to create an exceptional experience for customers and exceed sales goals · Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience · Reinforce customer service principles by coaching staff on their successes and challenges · Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals · Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy · Ensure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system Criteria · Excellent communication, organization and leadership skills · Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner · Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities · 2-3 years of previous retail sales experience or management experience in a customer service related field Physical Requirements · Must be able to be mobile on the sales floor for extended periods of time · Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques · Full time associates are expected to have open availability to meet the needs of the business. · Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: · A generous discount on all Williams-Sonoma, Inc. brands · A 401(k) plan and other investment opportunities · A wellness program that supports your physical, financial and emotional health · Paid vacations and holidays (full-time) · Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Your Journey in Continued Learning · Individual development plans and career pathing conversations · Annual performance appraisals · Cross-brand and cross-functional career opportunities · Online learning opportunities through brand specific resources and WSI University · Leadership development opportunities WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
    $34k-38k yearly est. Auto-Apply 36d ago
  • Designer

    Floor & Decor 4.2company rating

    Tempe, AZ job

    Base Pay This role has a minimum base pay from $15.52 per hour with higher starting pay available based on experience. Purpose: Floor & Decor Designers provide a seamless start to finish consultative design service that builds lasting relationships and brand loyalty with the customers we serve. At Floor & Decor Designers are responsible for meeting with customers, listening to their project needs, educating them on all that is required for their project, and building a creative design concept that incorporates the customers personal style, lifestyle, and budget. Minimum Eligibility Requirements Minimum of One (1) year of interior design experience or prior retail/sales experience Degree in Design is a plus Knowledge of hard surface flooring is a plus Proficient in basic mathematical skills Must be self-motivated and able to multi-task in a fast-paced environment Excellent verbal, written, and interpersonal skills Basic computer knowledge, including Microsoft Office suite Internal candidates must have 12 months of experience in a design consultant position Essential Functions Greet store customers in a helpful manner and supports store design walk-in needs Schedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the store Providing tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects. Design and sell complete, functional and aesthetically appealing solutions Manage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are required Collaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goals Enthusiastically support all company initiatives and goals by modeling and coaching best practices with store employees Engage in current and emerging design trends in your market Responsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, MyProject Perform other duties as assigned Working Conditions (travel, hours, environment) Limited travel may be required by car While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy. Physical/Sensory Requirements Medium Work - Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.ies and interests of the company. Store Hours Monday - Friday 7:00 AM - 8:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Pickup Hours Monday - Friday 7:00 AM - 7:00 PM Saturday 8:00 AM - 7:00 PM Sunday 10:00 AM - 6:00 PM Benefits & Rewards Bonus opportunities & career advancement opportunities at every level Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria) Work-life balance, including: Paid vacation and sick time for eligible associates Paid holidays plus a personal holiday Paid Volunteer Time Off that starts on Day 1 Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
    $15.5 hourly Auto-Apply 13d ago
  • Stock Associate - Seasonal/Part-Time - West Elm Scottsdale Quarter

    Williams-Sonoma 4.4company rating

    Scottsdale, AZ job

    About the Role Receive shipments & accurately maintain inventory records. Maintain stockroom & off-site locations. Assist sales team in replenishing sales floor after shipment or during recovery periods. You're excited about this opportunity because you will... Exemplify the highest level of customer service standards to internal and external customers Scan shipment as delivered Ticket and stock merchandise in the stock room or prepare for immediate distribution to the sales floor Provide feedback to supervisor regarding inventory levels and damages Organize stockroom by department and categories and stock merchandise on appropriate shelves or in offsite locations Adjust stocking procedures to ensure aisles and exits are clear Ensure that merchandise is safely stored, properly ticketed packaged and logged, and easily located for replenishment Pack and log merchandise as required for customer deliveries Transport merchandise to and from remote stockroom locations and maintain accurate inventory records Ensure that the stockroom is clean, swept, with garbage removed and supplies organized May assist on sales floor during peak times and as assigned Complete tasks listed on daily agenda or as assigned (i.e., maintenance of store, lighting, cleaning) Comply with all company policies and procedures Ensure all appropriate stockroom procedures are followed to minimize loss to the company Why you will love working at Williams-Sonoma, Inc. We're a successful, fast-growing company with an entrepreneurial vibe A technologically and data-driven business Competitive salaries and comprehensive health benefits We're at the forefront of tech and retail, redefining technology for the next generation We're passionate about our internal and external clients and live/breathe the client experience We get to be creative daily A smart, experienced leadership team that wants to do it right and is open to new ideas We believe in autonomy and reward taking initiative We have fun! We're excited about you because... Love to keep things organized & have an unmatched attention to detail to accurately maintain inventory records Passionate about the delivering the highest level of customer service standards to internal & external customers Ultimate team player, eager to jump in & help your colleagues to get the job done Curious & creative, striving for ways to simplify processes & procedures to streamline work Proven success achieving results both independently & through teamwork Hands-on teammate, who takes a proactive approach to all tasks High school diploma or equivalent preferred 1-2 years customer service experience preferred and stockroom (or related work.) experience Basic product knowledge preferred but not required Effective time management skill to execute multiple tasks simultaneously Ability to be mobile in the stockroom or on sales floor for extended periods of time Proven ability to operate and read scanning equipment for extended periods Ability to lift and carry medium-to-large items, weighing up to 100 lbs., utilizing appropriate equipment and safety techniques Full time associates are expected to have open availability to meet the needs of the business. Casual associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December) *Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday) Physical Requirements: Ability to be mobile on the sales floor for extended periods of time Ability to operate POS system Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: A generous discount on all Williams-Sonoma, Inc. brands A 401(k) plan and other investment opportunities A wellness program that supports your physical, financial and emotional health Paid vacations and holidays (full-time) Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. FOR SF ONLY: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. Responsibilities
    $30k-34k yearly est. Auto-Apply 54d ago
  • Asst Store Mgr - Visual

    Williams-Sonoma 4.4company rating

    Scottsdale, AZ job

    We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the Assistant Manager of Visual role You will support management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store. You will implement visual changes and maintain store standards. Responsibilities · Manage all visual aspects of the business including visual, display, merchandising and floorset execution · Own the business by identifying opportunities, developing and executing strategies and protect Company assets · Provide exceptional customer service in the store to achieve world-class service standards · Reinforce customer service principles by coaching staff on their successes and challenges · Attract, retain and develop top visual and display talent · Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy Criteria · Excellent communication, organization and leadership skills · Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner · Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities · 2-3 years of previous visual display and merchandising experience or management Physical Requirements · Must be able to be mobile on the sales floor for extended periods of time · Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques · Full time associates are expected to have open availability to meet the needs of the business. · Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday). Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: · A generous discount on all Williams-Sonoma, Inc. brands · A 401(k) plan and other investment opportunities · A wellness program that supports your physical, financial and emotional health · Paid vacations and holidays (full-time) · Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time) Your Journey in Continued Learning · Individual development plans and career pathing conversations · Annual performance appraisals · Cross-brand and cross-functional career opportunities · Online learning opportunities through brand specific resources and WSI University · Leadership development opportunities WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • Associate Gallery Leader

    Restoration Hardware 4.3company rating

    Scottsdale, AZ job

    RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching. The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. The Associate Gallery Leader will be responsible for leadership across all facets of the business. This leader is expected to deliver first-class service, creating a luxury experience for our Associates by removing obstacles, providing support, and ensuring that teams feel empowered to “do the right thing”. They will have a passion for luxury design and lead a cross-functional team focused on strategy and execution. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Represent the RH brand through polished communication, personal appearance and professionalism Display a passion for luxury design and educate teams on our product assortment and the RH point of view Boldly coach, lead and develop teams to promote a positive and dynamic environment Continuously drive results through team engagement, empowerment and accountability Attract the right talent at all levels for our ever-changing business Embrace change and deliver top results with a positive attitude no matter what the obstacle Recognize and respond appropriately to complex priorities and address all human resources concerns quickly, in partnership with the People Team OUR REQUIREMENTS 7+ years of leadership experience in high-end furniture, design showrooms, or luxury retail Superior organization and leadership skills Exceptional analytical, problem-solving and decision-making skills Proven ability to motivate, influence and inspire yourself and others Commitment to Quality with exceptional attention to detail Strategic and mental agility Results-driven Gains insights from mistakes, seeks constructive feedback from colleagues and supervisors to improve results Possess the passion and ability to master and execute the RH design aesthetic Proficiency with Mac Operating System, Microsoft Office and Google Applications OUR PHYSICAL REQUIREMENTS Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques Ability to maneuver effectively around Gallery floor, stock room and office Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
    $21k-27k yearly est. Auto-Apply 40d ago
  • General Manager, Full-Time, Scottsdale Quarter, Williams Sonoma

    Williams-Sonoma 4.4company rating

    Scottsdale, AZ job

    We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. About the Team Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility. Overview of the General Manager role You will hire great people and develop associates for future growth. You will provide leadership to achieve or exceed budgeted sales, payroll, and controllable expense goals. You will effectively manage store operations, maintain appropriate inventory levels, and maintain visual merchandising standards. You will ensure that all internal and external customers receive exemplary customer service and have a positive store/brand experience. You will ensure that sales associates build relationships with customers. Responsibilities · Ensure store meets or exceeds sales and contest goals and meet payroll goals based on current trends · Prioritize, plan, and adjust schedules and daily agendas to meet business goals; hold team accountable to achieving goals · Train and motivate all associates through on-going programs in sales, customer service, and product knowledge · Assess performance and provide on-going feedback · Complete and deliver performance appraisals and development plans · Ensure team provides an exceptional customer experience in the store to achieve world-class service standards · Maintain presence through effective floor management and ensure staff coverage in all areas of the store as needed · Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our “People First” philosophy · Work with District Managers and peers to develop best practices in store management Criteria · Proven ability to manage staff to exceed sales goals, while meeting payroll goals · Proven to identify top talent, create teams, and train/develop/retain great people · Proven ability to think through complex issues, and allocate time to execute multiple tasks and changing priorities · Proven ability to motivate and influence others through personal actions and examples · Effective communication, organization and leadership skills · 4 + years management experience in specialty retail and/or multi-unit retail business environment Physical Requirements · Must be able to be mobile on the sales floor for extended periods of time · Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques · Employment/promotion to this role will be contingent on successful completion of a background check · Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and one during the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and December) *Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). If preferred, an associate can also choose to have all three shifts of availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday) Our Mission Around Diversity, Equity & Inclusion We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differences-whatever they may be-are valued, explored and appreciated. Benefits Just for You Depending on your position and your location, here are a few highlights of what you might be eligible for: · A generous discount on all Williams-Sonoma, Inc. brands · A 401(k) plan and other investment opportunities · Paid vacations and holidays · Health benefits, dental and vision insurance, including same-sex domestic partner benefits · A wellness program that supports your physical, financial and emotional health Your Journey in Continued Learning · Individual development plans and career pathing conversations · Annual performance appraisals · Cross-brand and cross-functional career opportunities · Online learning opportunities through brand specific resources and WSI University · Leadership development opportunities WSI will not commence an immigration case or "sponsor" an individual for this position at this time (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. San Francisco Locations: Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements ofthe San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
    $25k-34k yearly est. Auto-Apply 60d+ ago

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