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Field Support Technician jobs at Rockwell Automation - 68 jobs

  • Field Technical Support Representative for Page Wide Press

    HP Inc. 4.9company rating

    Columbus, OH jobs

    Would you like to join a business that is transforming the printing industry from analog to digital? HP's Pagewide business is one of the fastest growing businesses in the industrial print market! We are hiring Field Service Technical Engineers across the US to support the rapid growth we are undergoing with HP's Pagewide business in the United States. Come be a part of and exciting team and get in on the digital transformation currently underway in the industrial print industry. **Job Summary** This role is responsible for leading technical support for end users who are operating HP's Pagewide Presses in their industrial commercial printing business, utilizing proactive monitoring for issue prevention. The role is responsible for maintaining high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery support, to ensure that the customer Pagewide Presses are up and running in production. The role maintains documentation, collaborates for process improvement, ensures data confidentiality, and completes tasks with minimal supervision. **Responsibilities** + Responsible for maintaining and servicing HP Commercial Web Printing Press. + Maintain high level of Customer satisfaction by clarifying Customer needs and ensuring that they are met. + Handle customer-relation problems promptly and appropriately, and escalate issues according to established procedures. + Provide software service, post- sales or service delivery support and solve ap‐plication problems for remote or local accounts, on standard and specialized systems. + Provide direct post-sales systems technical support to end users and HP Authorized Service Providers. + Solve technical problems on assigned hardware and software platforms. + Use proactive monitoring procedures/tools to identify problem-prevention opportunities. + Must be able to travel at least 50% of the time + Must have experience with Hardware Support of Printers, preferably commercial printers. **Education & Experience** **Recommended** * High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. * Typically has 4-6 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field. **Knowledge & Skills** + Knowledge of corporate organization, job, and policies. + Advanced knowledge of operating systems and software. + Experience with printer hardware support + Basic skills in time management and effi ciency-Strong communication skills, problem analysis, and presentation skills. + Ability to develop Customer relationships. + Ability to perform while under high-pressure situations. + Ability to work in a team environment.-Basic networking, O/S, and troubleshooting knowledge. + Detailed understanding of general/technical aspects of the onsite printing sys‐tem repair work. + Must have mechanical, and electrical experience and skillset + Commercial digital printing experience is preferred **Cross-Org Skills** * Effective Communication * Results Orientation * Learning Agility * Digital Fluency * Customer Centricity The pay range for this position is $22 up to $31 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. The base pay range for this role is $45,760 up to $65,500 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. **Benefits:** HP offers a comprehensive benefits package for this position, including: + Health insurance + Dental insurance + Vision insurance + Long term/short term disability insurance + Employee assistance program + Flexible spending account + Life insurance + Generous time off policies, including; + 4-12 weeks fully paid parental leave based on tenure + 13 paid holidays + 15 days paid time off (US benefits overview (********************************** ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $45.8k-65.5k yearly 60d+ ago
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  • Field Technical Support Representative for Page Wide Press

    HP Inc. 4.9company rating

    Ohio jobs

    Description - Would you like to join a business that is transforming the printing industry from analog to digital? HP's Pagewide business is one of the fastest growing businesses in the industrial print market! We are hiring Field Service Technical Engineers across the US to support the rapid growth we are undergoing with HP's Pagewide business in the United States. Come be a part of and exciting team and get in on the digital transformation currently underway in the industrial print industry. Job Summary This role is responsible for leading technical support for end users who are operating HP's Pagewide Presses in their industrial commercial printing business, utilizing proactive monitoring for issue prevention. The role is responsible for maintaining high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery support, to ensure that the customer Pagewide Presses are up and running in production. The role maintains documentation, collaborates for process improvement, ensures data confidentiality, and completes tasks with minimal supervision. Responsibilities * Responsible for maintaining and servicing HP Commercial Web Printing Press. * Maintain high level of Customer satisfaction by clarifying Customer needs and ensuring that they are met. * Handle customer-relation problems promptly and appropriately, and escalate issues according to established procedures. * Provide software service, post- sales or service delivery support and solve ap‐plication problems for remote or local accounts, on standard and specialized systems. * Provide direct post-sales systems technical support to end users and HP Authorized Service Providers. * Solve technical problems on assigned hardware and software platforms. * Use proactive monitoring procedures/tools to identify problem-prevention opportunities. * Must be able to travel at least 50% of the time * Must have experience with Hardware Support of Printers, preferably commercial printers. Education & Experience Recommended * High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. * Typically has 4-6 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field. Knowledge & Skills * Knowledge of corporate organization, job, and policies. * Advanced knowledge of operating systems and software. * Experience with printer hardware support * Basic skills in time management and effi ciency-Strong communication skills, problem analysis, and presentation skills. * Ability to develop Customer relationships. * Ability to perform while under high-pressure situations. * Ability to work in a team environment.-Basic networking, O/S, and troubleshooting knowledge. * Detailed understanding of general/technical aspects of the onsite printing sys‐tem repair work. * Must have mechanical, and electrical experience and skillset * Commercial digital printing experience is preferred Cross-Org Skills * Effective Communication * Results Orientation * Learning Agility * Digital Fluency * Customer Centricity The pay range for this position is $22 up to $31 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. The base pay range for this role is $45,760 up to $65,500 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: * Health insurance * Dental insurance * Vision insurance * Long term/short term disability insurance * Employee assistance program * Flexible spending account * Life insurance * Generous time off policies, including; * 4-12 weeks fully paid parental leave based on tenure * 13 paid holidays * 15 days paid time off (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 50% Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"
    $45.8k-65.5k yearly 60d+ ago
  • Field Technical Support Representative for Page Wide Press

    HP 4.9company rating

    Ohio jobs

    Description - Would you like to join a business that is transforming the printing industry from analog to digital? HP's Pagewide business is one of the fastest growing businesses in the industrial print market! We are hiring Field Service Technical Engineers across the US to support the rapid growth we are undergoing with HP's Pagewide business in the United States. Come be a part of and exciting team and get in on the digital transformation currently underway in the industrial print industry. Job Summary This role is responsible for leading technical support for end users who are operating HP's Pagewide Presses in their industrial commercial printing business, utilizing proactive monitoring for issue prevention. The role is responsible for maintaining high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery support, to ensure that the customer Pagewide Presses are up and running in production. The role maintains documentation, collaborates for process improvement, ensures data confidentiality, and completes tasks with minimal supervision. Responsibilities Responsible for maintaining and servicing HP Commercial Web Printing Press. Maintain high level of Customer satisfaction by clarifying Customer needs and ensuring that they are met. Handle customer-relation problems promptly and appropriately, and escalate issues according to established procedures. Provide software service, post- sales or service delivery support and solve ap‐plication problems for remote or local accounts, on standard and specialized systems. Provide direct post-sales systems technical support to end users and HP Authorized Service Providers. Solve technical problems on assigned hardware and software platforms. Use proactive monitoring procedures/tools to identify problem-prevention opportunities. Must be able to travel at least 50% of the time Must have experience with Hardware Support of Printers, preferably commercial printers. Education & Experience Recommended • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. • Typically has 4-6 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field. Knowledge & Skills Knowledge of corporate organization, job, and policies. Advanced knowledge of operating systems and software. Experience with printer hardware support Basic skills in time management and effi ciency-Strong communication skills, problem analysis, and presentation skills. Ability to develop Customer relationships. Ability to perform while under high-pressure situations. Ability to work in a team environment.-Basic networking, O/S, and troubleshooting knowledge. Detailed understanding of general/technical aspects of the onsite printing sys‐tem repair work. Must have mechanical, and electrical experience and skillset Commercial digital printing experience is preferred Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity The pay range for this position is $22 up to $31 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. The base pay range for this role is $45,760 up to $65,500 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays 15 days paid time off (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 50% Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
    $45.8k-65.5k yearly Auto-Apply 60d+ ago
  • Support Analyst

    Harris 4.4company rating

    Remote

    About the Role Harris School Solutions is seeking a detail-oriented and customer-focused NextGen Support Analyst to join our Support Services team. This role is pivotal in delivering high-quality technical support for our NextGen software solutions, ensuring customer satisfaction, and contributing to continuous process improvement. Key Responsibilities Customer Support: Respond to support tickets with accuracy and timeliness, resolving technical issues and guiding users through solutions. Technical Troubleshooting: Assist with diagnosing and resolving software-related problems, escalating complex issues as needed. Documentation: Maintain and contribute to internal knowledge bases and support documentation to ensure consistent and accurate responses. Customer Engagement: Communicate effectively with clients to understand their needs, provide updates, and build trust. Training Support: Participate in onboarding and training sessions for new team members and clients, ensuring clarity and consistency. Process Improvement: Use data and feedback to identify inefficiencies and propose enhancements to support workflows. Billing and Renewals Assistance: Support the team in managing customer billing inquiries and renewal processes. Qualifications Associate's or Bachelor's degree in a related field, or equivalent experience. 2+ years of experience in a technical support or customer service role, preferably in a software environment. Experience with financial software, especially in school district setting, is strongly preferred. Strong problem-solving and analytical skills. Excellent written and verbal communication abilities. Familiarity with support ticketing systems and remote troubleshooting tools. Desired Qualities Empathy and approachability in customer interactions. Initiative and curiosity to learn and improve. Ability to work independently and collaboratively. Strong organizational skills and attention to detail.
    $55k-76k yearly est. Auto-Apply 60d+ ago
  • (Remote) Software Support Specialist

    Harris 4.4company rating

    Florida jobs

    A division of Harris; SmartCOP is seeking an Software Support Specialist. As a Software Support Specialist, you will be the front-line point of contact for our customer base. You will need to deliver a positive customer experience with interactions via phone, chat, and email. You will ensure each case that is handled meets the quality and procedural expectations of internal and external customers. You will be troubleshooting to isolate the root cause of an issue, with the end goal of finding a resolution. We value team members who can communicate clearly and concisely, and who work to build a positive and enjoyable workplace. This remote role welcomes candidates anywhere in the US with a preference for Florida-based candidates and will be working in the Central time zone 8 am - 5 pm, Monday to Friday. What will be your impact: Monitor and answer incoming support calls and emails; Resolve issues when possible and escalate to the appropriate team if needed; Use existing documentation as a baseline for troubleshooting; Maintain Client Relationships; Create and provide support documentation and webinars; Help deploy software upgrades; Multitasking through multiple systems while troubleshooting with customers; Act as the primary point of contact for the customer; Effectively communicate technical information with your team members and customers alike; Diagnose and provide a path to resolving technical issues; Proactively identify ways to avoid the recurrence of customer issues by regularly improving processes, technical articles, and procedures. What we are looking for: 2 to 4 years of experience in one or more of the following fields: Customer Service/Support Environment, Information Technology/Help Desk Experience working with SQL Experience troubleshooting in a technical support environment; Basic computing and networking knowledge; Ability to relate somewhat complex technical concepts to everyday users; Excellent customer service skills and interpersonal skills; Good time management and prioritization skills; Experience in a Windows environment; Schedule flexibility for rotating 24/7 on-call schedule to handle questions via the phone, chat, and email, addressing both hardware and software-related issues. Technical Skills that will help: Windows Server Windows Powershell JIRA Service Desk The ability to research and troubleshoot software and technical problems What we offer: 401(k) plan Generous vacation policy Health, dental, vision, life, and disability insurance A casual work environment Lifestyle rewards perk of $325 annually About us: SmartCOP, Inc. was founded in 1988 and incorporated in 1999. Headquartered in Pensacola, Florida, SmartCOP has a simple, yet very important mission: maximize public safety by providing real-time information through integrated software solutions for law enforcement officers, firefighters, EMS personnel, dispatchers, and report takers. We accomplish this mission by offering system development, implementation, and support services for a fully integrated suite of public safety products including Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile Computing with Field Based Reporting (MCT & FBR), and Jail Management System (JMS). Many of our employees have decades of experience in public safety. Their years of experience help establish our company's path. About Harris: Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.
    $52k-64k yearly est. Auto-Apply 60d+ ago
  • Technical Support Engineering Specialist (FOS)

    L3Harris 4.4company rating

    Cincinnati, OH jobs

    In thi full-time salary position, you will: Be part of a production team responsible for providing second tier technical support and analysis to engineers, technicians, customers and users. Maintain Failure Reporting ad Corrective Action System (FRACAS) database and generate failure reports as needed. Respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning product or test equipment. Diagnose, troubleshoot, repair and debug comlex electronic and electro/mechanical products and equipment, computer systems and/or software. Report design, failure, reliability and maintenance problems to Engineering and recommend solutions to resolve reported problems and improve test and manufacturing processes. Assist in determining if failure is attributed to product or test equipment and ensure the root cause has been addressed and corrective actions are effectively implemented. Qualifications: Bachelor's Degree and a minimum of 4 years of prior related experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior experience in Technical Support Engineering. Must be able to obtain and maintain a US DoD Secret Security Clearance. Demonstrated ability to comprehend schematic diagrams, mechanical assembly drawings, electrical and electronic test equipment, AC and DC theory, electronics, and general build processes including, but not limited to, soldering, wiring, PCB handling,and mechanical assembly. Prior experience with safe and proper operation of basic electrical test equipment, electronic tools, and hand tools such as: oscilliscopes, digital multi-meters, micrometers, assorted gauges, logic analyzers, and assorted mechanical or electronic testing equipment, computers, and relaed ultilities and computer controlled test equipment. Prior experience carrying out and creating comlex technical solutions. Prior experience handling multiple projects. Prior experience communicating effectively to a wide-range of diverse user community and presenting ideas and solutions in a user-friendly language to team members and to non-technical staff. Prior experience working with both customers and program teams. Preferred Additional Skills: DoD industry experience. Active US Government Secret Security Clearance. Knowledge of mlitary hardware design processes ad test/verification procedures.
    $53k-69k yearly est. 60d+ ago
  • Technical Support Engineering Specialist (FOS)

    L3Harris 4.4company rating

    Cincinnati, OH jobs

    L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Technical Support Engineering Specialist Job Code: 29830 Job Location: Cincinnati, OH Job Schedule: 4/10 Job Description: In thi full-time salary position, you will: + Be part of a production team responsible for providing second tier technical support and analysis to engineers, technicians, customers and users. + Maintain Failure Reporting ad Corrective Action System (FRACAS) database and generate failure reports as needed. + Respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning product or test equipment. + Diagnose, troubleshoot, repair and debug comlex electronic and electro/mechanical products and equipment, computer systems and/or software. + Report design, failure, reliability and maintenance problems to Engineering and recommend solutions to resolve reported problems and improve test and manufacturing processes. + Assist in determining if failure is attributed to product or test equipment and ensure the root cause has been addressed and corrective actions are effectively implemented. Qualifications: + Bachelor's Degree and a minimum of 4 years of prior related experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior experience in Technical Support Engineering. + Must be able to obtain and maintain a US DoD Secret Security Clearance. + Demonstrated ability to comprehend schematic diagrams, mechanical assembly drawings, electrical and electronic test equipment, AC and DC theory, electronics, and general build processes including, but not limited to, soldering, wiring, PCB handling,and mechanical assembly. + Prior experience with safe and proper operation of basic electrical test equipment, electronic tools, and hand tools such as: oscilliscopes, digital multi-meters, micrometers, assorted gauges, logic analyzers, and assorted mechanical or electronic testing equipment, computers, and relaed ultilities and computer controlled test equipment. + Prior experience carrying out and creating comlex technical solutions. + Prior experience handling multiple projects. + Prior experience communicating effectively to a wide-range of diverse user community and presenting ideas and solutions in a user-friendly language to team members and to non-technical staff. + Prior experience working with both customers and program teams. Preferred Additional Skills: + DoD industry experience. + Active US Government Secret Security Clearance. + Knowledge of mlitary hardware design processes ad test/verification procedures. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English (******************************************************************************************** or Spanish (******************************************************************************************** . For information regarding your Right To Work, please click here for English (****************************************************************************************** or Spanish (******************************************************************************************** .
    $53k-69k yearly est. 60d+ ago
  • IT Support Analyst

    General Electric Credit Union 4.8company rating

    Cincinnati, OH jobs

    General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities. Overview: The IT Support Technician will be a part of the GECU IT Operations Team. They will provide Tier 1 support for all users of the credit union, providing excellent service, quick response, and efficient and complete resolution to all issues. Troubleshooting and problem resolution skills are required. Essential Responsibilities: Tier 1 support for IT support issues IT Inventory Control and Maintenance Communication with end users via direct contact or electronic means such as email In-Person Desktop support for end users Computer and peripheral deployment across all departments Travel between branches in company owned vehicle Work in a ticketing system meeting company defined SLAs and Documentation Standards Work with Microsoft Active Directory and Microsoft 365 Education and Experience: Associate degree in IT/Computer Science IT Professional Certifications i.e. CompTIA A+ 1 Year of comparable field experience Knowledge, Skills, and Abilities: Basic IT Skills: Candidates should have a solid understanding of common IT concepts, including hardware, software, networking, and operating systems. Troubleshooting Skills: They should be able to diagnose and resolve common technical issues faced by end-users (e.g., printer problems, login issues, software glitches). Knowledge of Ticketing Systems: Familiarity with ticketing systems (such as ServiceNow, Jira, or Solarwinds) is essential for logging and tracking incidents. Understanding of Security Practices: Awareness of security best practices (password policies, data protection, etc.). Effective Communication: Candidates should communicate clearly and empathetically with end-users. Active listening and patience are key. Problem-Solving: They need to think on their feet and find solutions to user issues promptly. Professionalism: Maintaining a professional demeanor, even under pressure, is important. Time Management: Tier 1 analysts handle multiple tickets simultaneously. Good time management ensures timely responses. Adaptability: The IT landscape evolves rapidly. Candidates should be open to learning new technologies and processes. Teamwork: Collaboration with other support tiers and departments is common. Accurate Logging: Properly documenting incidents and service requests ensures smooth handoffs and historical records. Writing Skills: Clear and concise writing is essential for ticket notes and communication. User-Friendly Guidance: Tier 1 professionals should guide end-users through basic troubleshooting steps (e.g., rebooting, checking cables). Escalation Criteria: Knowing when to escalate an issue to Tier 2 or Tier 3 support is critical. At GECU, we want to support your wellbeing by offering a wide range of benefits: Health, Dental and Vision insurance Life and Disability insurance options Paid Time Off starts accruing once hired and take your birthday off - paid 401k Retirement plan with up to a 10% match of your base gross compensation Tuition reimbursement opportunities & professional development Volunteer opportunities -and earn additional PTO hours! On-site clinics for Vaccines and Mammograms And many more! Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives! General Electric Credit Union is an Equal Opportunity Employer
    $52k-71k yearly est. 12d ago
  • National Hardware Specialist, Automation - Remote - 80% Travel

    Danaher 4.6company rating

    Milwaukee, WI jobs

    Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory's role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making-we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the Danaher Business System which makes everything possible. The National Hardware Specialist for Beckman Coulter Diagnostics is responsible for leading on-site implementation of complex automation systems. The Hardware Specialist works closely with many cross functional teams including Technical Support, Field Service, Sales, Project Management and Professional Development. The Hardware Specialist also provides national level escalation support by diagnosing, troubleshooting, and repairing complex electro/mechanical equipment, networked computer systems, and complex software. This role repairs and updates products in the field, reporting service issues to technical support level. This position is part of the National Service Support Team covering the United States and will be fully remote; however the position requires location in the Central United States within one hour of a major metropolitan airport. This role requires at least 80% travel, with much of the travel by plane. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time. You will be a part of the National Automation team and report to the Automation NSS Supervisor/Manager responsible for implementation of complex automation systems. If you thrive in a dynamic, fast-paced, cross-functional team environment committed to delighting customers with high quality execution in a customer facing role and want to work to build a world-class diagnostic service organization-read on. In this role you will have the opportunity to: Exercise judgment, based on previous experience, practices and precedents, to identify and solve unique and complex problems with laboratory automation systems. Support product and revenue growth through high quality execution of implementation processes with varying degrees of complexity. Provide technical troubleshooting, both on-site and via remote phone support, to experienced field service engineers. Work with limited supervision within established procedures and practices in collaboration with teammates and the installation team to build productive partnerships. Utilize mentoring and training abilities to transfer vital knowledge and technical skills to internal and external customers. The Essential Requirements for a National Hardware Specialist: Bachelor's Degree in Engineering or related discipline with 3+ years relevant industry or military experience; or Associate's Degree with 5+ years relevant industry or military experience Experience must include complex electro-mechanical troubleshooting and repair. Highly flexible and willing to travel domestically at least 80% of the time (based on the need of the position) at times on short notice (1 day), working from a home-based office located within one hour of a major metropolitan airport. It would be a plus if you also possess previous experience in: Proven ability in customer facing interpersonal written and verbal communication and facilitation skills. Strong computer skills (MS Office) knowledge and network/LIS communication and troubleshooting skills. Familiarity with Standard Laboratory Practices, including Quality Control, record keeping, and regulatory requirements. At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide. The hourly rate for this role is $40.00/hour - $45.00/hour. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit **************** Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:************** or applyassistance@danaher.com.
    $40-45 hourly Auto-Apply 2d ago
  • (Remote) Software Support Specialist

    Harris Computer Systems 4.4company rating

    Florida, PR jobs

    A division of Harris; SmartCOP is seeking an Software Support Specialist. As a Software Support Specialist, you will be the front-line point of contact for our customer base. You will need to deliver a positive customer experience with interactions via phone, chat, and email. You will ensure each case that is handled meets the quality and procedural expectations of internal and external customers. You will be troubleshooting to isolate the root cause of an issue, with the end goal of finding a resolution. We value team members who can communicate clearly and concisely, and who work to build a positive and enjoyable workplace. This remote role welcomes candidates anywhere in the US with a preference for Florida-based candidates and will be working in the Central time zone 8 am - 5 pm, Monday to Friday. What will be your impact: * Monitor and answer incoming support calls and emails; * Resolve issues when possible and escalate to the appropriate team if needed; * Use existing documentation as a baseline for troubleshooting; * Maintain Client Relationships; * Create and provide support documentation and webinars; * Help deploy software upgrades; * Multitasking through multiple systems while troubleshooting with customers; * Act as the primary point of contact for the customer; * Effectively communicate technical information with your team members and customers alike; * Diagnose and provide a path to resolving technical issues; * Proactively identify ways to avoid the recurrence of customer issues by regularly improving processes, technical articles, and procedures. What we are looking for: * 2 to 4 years of experience in one or more of the following fields: Customer Service/Support Environment, Information Technology/Help Desk * Experience working with SQL * Experience troubleshooting in a technical support environment; * Basic computing and networking knowledge; * Ability to relate somewhat complex technical concepts to everyday users; * Excellent customer service skills and interpersonal skills; * Good time management and prioritization skills; * Experience in a Windows environment; * Schedule flexibility for rotating 24/7 on-call schedule to handle questions via the phone, chat, and email, addressing both hardware and software-related issues. Technical Skills that will help: * Windows Server * Windows Powershell * JIRA Service Desk * The ability to research and troubleshoot software and technical problems What we offer: * 401(k) plan * Generous vacation policy * Health, dental, vision, life, and disability insurance * A casual work environment * Lifestyle rewards perk of $325 annually About us: SmartCOP, Inc. was founded in 1988 and incorporated in 1999. Headquartered in Pensacola, Florida, SmartCOP has a simple, yet very important mission: maximize public safety by providing real-time information through integrated software solutions for law enforcement officers, firefighters, EMS personnel, dispatchers, and report takers. We accomplish this mission by offering system development, implementation, and support services for a fully integrated suite of public safety products including Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile Computing with Field Based Reporting (MCT & FBR), and Jail Management System (JMS). Many of our employees have decades of experience in public safety. Their years of experience help establish our company's path. About Harris: Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.
    $50k-57k yearly est. Auto-Apply 60d+ ago
  • IT Systems Specialist

    Dover Corporation 4.1company rating

    Olde West Chester, OH jobs

    Connecting and Protecting People, Microwave Products Group (MPG) is a leading global provider of mission-critical engineered electronic components and subsystems comprised of five business units in six manufacturing locations. Our brand names are recognized globally including: BSC Filters, York, UK; Criteria Labs, Austin, TX; Dow-Key Microwave, Ventura, CA; Pole/Zero, West Chester, OH; Espy, Austin, TX; and K&L Microwave, Salisbury, Maryland and Dominican Republic. Our expertise is the design and manufacture of communications-based specialty products - engineered components and subsystems - for demanding military, space, commercial aerospace/industrial, and telecom infrastructure applications where function and reliability are crucial. As an IT Systems Specialist at Microwave Products Group you will be supporting Dover Precision Components IT team (Waukesha Bearings), the IT Systems Specialist provides technical support, system installation, configuration, and maintenance of personal computers (PCs), peripherals, and related technologies. This position supports users in the Waukesha Bearings Antigo manufacturing facility and remote support of the Pawcatuck and Waukesha offices, and collaborates across corporate sites to ensure secure, compliant, and efficient IT operations. The role includes maintaining connectivity to Operational Technology (OT) systems and adhering to cybersecurity and compliance frameworks such as CMMC, NIST 800‑171, DFARS, and OPNAVINST N9210.3 with U‑NNPI training. Why work for us? We prioritize innovation and creativity, career advancement opportunities, a collaborative culture, work -life balance, and competitive compensation and benefits. The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that defines us to all of our key audiences: our shareholders, customers, prospective employees and especially ourselves.
    $82k-121k yearly est. 8d ago
  • Field Technician C (Oberlin, OH)

    L3Harris 4.4company rating

    Lorain, OH jobs

    L3Harris Technologies is looking for a Field Technician for the Company's Field Services organization supporting the Federal Aviation Administration (FAA). This role will be responsible for onsite support and field support in ZOB airspace. As a Field Technician you will support FAA contracts FTI, ADSB, DCNS and any other FSG programs. Essential Functions: Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449 Have an excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications Good working knowledge of power testing, AC and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies. Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards. Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets. IP Based knowledge with experience configuring routers and switches Experience installing equipment racks (wallmount, raised floors, concrete, etc.) Travel to FAA site locations within a 3 hour drive from Charlotte NC area Candidate must be able to obtain FAA Security Clearance from Public Trust background investigation Qualifications: Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience Possess and maintain a valid Driver's License, and a satisfactory driving record, as conditions of initial (and continued) employment. Ability to obtain a US Government Secret security clearance Preferred Additional Skills: Network+, CCNA, CCNP, CCNA Wireless, A+ Ability to work from home, in an “on-call” status. Ability to obtain and maintain active FAA Security Clearance Capable of lifting 70 pounds Ability to travel (up to 100% of the time) to remote sites within a 3 hour drive circle of base location. Technicians may be asked to travel outside of their assigned region, as needed. Possess and maintain a valid Driver's License, and satisfactory driving record, as conditions of initial (and continued0 employment Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet Ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required. Excellent customer service skills. Ability to work in high stress and visibility environment
    $36k-48k yearly est. 16d ago
  • Power Electronics Control System Senior Technical Expert

    GE Aerospace 4.8company rating

    Evendale, OH jobs

    The Power Electronics Control System Senior Technical Expert will report to the Hybrid Electric Electrical Systems Manager within the GE Aerospace Future of Flight Organization, as well as have accountability to the GE Aerospace Chief Engineer's Office. The Engineer will have demonstrated technical expertise and support both the execution of the GE Aerospace hybrid electric portfolio of power systems and components, as well as building GE Aerospace's technical body of knowledge. This role is essential towards the safe and effective maturation of GE Aerospace's hybrid electric technology portfolio and the realization of the aviation industry's sustainability goals in the first half of the 21st century. **Job Description** **Essential Responsibilities:** As the Power Electronics Control System Senior Technical Expert, you will: + Define technical plans and roadmaps for the development and validation of hybrid electric system and component control systems + Consult and mentor less experienced engineers on hardware, software and control design solutions, initiating from concept design + Develop, review, and improve electrical system and component models for predicting system behavior + Actively participate in and serve as a reviewer in technical forums, providing clear actionable direction and feedback + Inform test plans to balance technical learnings and program schedules + Provide clear, timely communication of technical risks and challenges + Capture lessons learned and best practices to aid in continuous improvement of GE Aerospace's hybrid electric capabilities + Define and formalize system, test, hardware, software, and human integration requirements + Define, refine, and apply GE Aerospacebest practices + Present technical materialto internal (GE Aerospace) and external (customer, agency, government, ...) customers + Collaborate effectively in a diverse, global, distributed work environment Additionally, you will be responsible to continually mature your personal and professional development through training opportunities, mentorship, and formal career path definition. **Qualifications/Requirements:** + Bachelor's Degree in engineering from an accredited college or university + Minimum of 8 years industrial experience in power electronics control systems + Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. **Desired Characteristics:** + Highly motivated, self-starting, and passionate + Expert knowledge of controls systems and software forpower generation, power electronics, and energy storage + Experience with andknowledge of aerospace-related standards such as RTCA DO-160, DO-254, and DO-178 + Experience with electrical power testing + Experience with propulsion testing + Demonstrated team leadership, collaboration, and facilitation skills + Strong technical communication skills and willingness to continually improve communication and influencing skills in more-distributed work environments + Flexible and friendly approach to working in teams + Keen listener and innate drive to succeed _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** Yes GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $100k-126k yearly est. 2d ago
  • Power Electronics Control System Senior Technical Expert

    GE Aerospace 4.8company rating

    Evendale, OH jobs

    SummaryThe Power Electronics Control System Senior Technical Expert will report to the Hybrid Electric Electrical Systems Manager within the GE Aerospace Future of Flight Organization, as well as have accountability to the GE Aerospace Chief Engineer's Office. The Engineer will have demonstrated technical expertise and support both the execution of the GE Aerospace hybrid electric portfolio of power systems and components, as well as building GE Aerospace's technical body of knowledge. This role is essential towards the safe and effective maturation of GE Aerospace's hybrid electric technology portfolio and the realization of the aviation industry's sustainability goals in the first half of the 21st century.Job Description Essential Responsibilities: As the Power Electronics Control System Senior Technical Expert, you will: Define technical plans and roadmaps for the development and validation of hybrid electric system and component control systems Consult and mentor less experienced engineers on hardware, software and control design solutions, initiating from concept design Develop, review, and improve electrical system and component models for predicting system behavior Actively participate in and serve as a reviewer in technical forums, providing clear actionable direction and feedback Inform test plans to balance technical learnings and program schedules Provide clear, timely communication of technical risks and challenges Capture lessons learned and best practices to aid in continuous improvement of GE Aerospace's hybrid electric capabilities Define and formalize system, test, hardware, software, and human integration requirements Define, refine, and apply GE Aerospace best practices Present technical material to internal (GE Aerospace) and external (customer, agency, government, …) customers Collaborate effectively in a diverse, global, distributed work environment Additionally, you will be responsible to continually mature your personal and professional development through training opportunities, mentorship, and formal career path definition. Qualifications/Requirements: Bachelor's Degree in engineering from an accredited college or university Minimum of 8 years industrial experience in power electronics control systems Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. Desired Characteristics: Highly motivated, self-starting, and passionate Expert knowledge of controls systems and software for power generation, power electronics, and energy storage Experience with and knowledge of aerospace-related standards such as RTCA DO-160, DO-254, and DO-178 Experience with electrical power testing Experience with propulsion testing Demonstrated team leadership, collaboration, and facilitation skills Strong technical communication skills and willingness to continually improve communication and influencing skills in more-distributed work environments Flexible and friendly approach to working in teams Keen listener and innate drive to succeed This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)). Additional Information GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes
    $100k-126k yearly est. Auto-Apply 3d ago
  • Building Automation Systems Specialist

    Siemens Corporation 4.7company rating

    Worthington, OH jobs

    Job ID 489564 Posted since 22-Dec-2025 Organization Smart Infrastructure Field of work Engineering Company Siemens Industry, Inc. Experience level Mid-level Professional Job type Full-time Work mode Office/Site only Employment type Permanent Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives. Transform the everyday with us! Our Systems Specialists participate in the installation, startup, and commissioning of building automation system equipment that has been newly installed and supports the verification of the system database and programming, ensuring consistency with the scope of work and sequence of operations. Our Systems Specialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment. As a Systems Specialist, you will: * Commission new distributed digital control systems on construction sites within planned timelines. Documents commissioning details; communicates deficiencies and progress. * Plan work with Lead Technician, and Team Leader. * Network technologies: Assists with data back-up from data servers and the creation of automated back-up procedures. Supports troubleshooting and resolution of inconsistencies in the functions or sequence of operations. Assists with the set-up and configuration of PC workstations and user interfaces. * Support the confirmation of proper network performance. * Operational testing, verification, and acceptance: Runs routine reports to review system operation. Participates in final inspection and testing. Supports customer acceptance. Assists with customer training on system operations. * Complete and submit routine written reports. Provides plans and control system documents to engineering for as-built drawings. * Project site communication and coordination: May support others in the scheduling of trade contractors to coordinate startup services. Submits accurate time and expense reports. * Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments) * Work rotational on-call and/or minimal overnight travel. * Adhere to local, corporate, and OSHA safety policies and procedures. Ability to work in a team environment providing dedicated support to our customers. You will make an impact with these qualifications: Basic Qualifications: * 1+ years of experience installing and servicing electronic control or HVAC equipment * Electro-mechanical experience (either in a previous role or through education) and user PC/software skill * On-the-job experience reading, understanding, and interpreting design and construction documents * Ability and willingness to work in a variety of circumstances including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions * Must be able and willing to use hand tools, laptop, email, smartphone, and tablet as well as carrying and moving equipment and tools weighing up to 75 pounds unassisted * Experience with Microsoft Office (Word, Excel, and Outlook) * Ability and willingness to work overtime as needed * Must be 18 years of age and possess a valid driver's license with limited violations * Legally authorized to work in the United States on a continual and permanent basis without company sponsorship Preferred Qualifications: * High school diploma or state-recognized GED; Associate or Bachelor's degree in electronics, mechanical engineering, or related Ready to create your own journey? Join us today. About Siemens: We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Our Commitment to Equity and Inclusion in our Diverse Global Workforce We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. #LI-TAG #Zone5-EREF Hvac controls, building controls, building automation, programming, field technician, heating, ventilation, air conditioning, direct digital control, apogee, desigo, modbus, tridium, Niagara, alerton, controls, commissioning, lonworks, bacnet, ddc, bau, bms, building management, mechanical systems, system integration Curious to see what a Building Automation Specialist does every day? You'll Benefit From Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: ***************************************************** The pay range for this position is $49,195 - $84,334 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Equal Employment Opportunity Statement Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law. Reasonable Accommodations If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at **************. Please note our AskHR representatives do not have visibility of application or interview status. Pay Transparency Siemens follows Pay Transparency laws. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here. Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
    $49.2k-84.3k yearly 8d ago
  • Building Automation Systems Specialist

    Siemens 4.7company rating

    Worthington, OH jobs

    **Job Family:** Buildings **Req ID:** 489564 Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives. **Transform** **the everyday** **with us** **!** Our **S** **ystem** **s Specialists** participate in the installation, startup, and commissioning of building automation system equipment that has been newly installed and supports the verification of the system database and programming, ensuring consistency with the scope of work and sequence of operations. Our Systems Specialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment. **As a S** **ystems** **Specialist** **,** **you will:** + Commission new distributed digital control systems on construction sites within planned timelines. Documents commissioning details; communicates deficiencies and progress. + Plan work with Lead Technician, and Team Leader. + Network technologies: Assists with data back-up from data servers and the creation of automated back-up procedures. Supports troubleshooting and resolution of inconsistencies in the functions or sequence of operations. Assists with the set-up and configuration of PC workstations and user interfaces. + Support the confirmation of proper network performance. + Operational testing, verification, and acceptance: Runs routine reports to review system operation. Participates in final inspection and testing. Supports customer acceptance. Assists with customer training on system operations. + Complete and submit routine written reports. Provides plans and control system documents to engineering for as-built drawings. + Project site communication and coordination: May support others in the scheduling of trade contractors to coordinate startup services. Submits accurate time and expense reports. + Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments) + Work rotational on-call and/or minimal overnight travel. + Adhere to local, corporate, and OSHA safety policies and procedures. Ability to work in a team environment providing dedicated support to our customers. **You will make an impact with these qualifications:** Basic Qualifications: + 1+ years of experience installing and servicing electronic control or HVAC equipment + Electro-mechanical experience (either in a previous role or through education) and user PC/software skill + On-the-job experience reading, understanding, and interpreting design and construction documents + Ability and willingness to work in a variety of circumstances including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions + Must be able and willing to use hand tools, laptop, email, smartphone, and tablet as well as carrying and moving equipment and tools weighing up to 75 pounds unassisted + Experience with Microsoft Office (Word, Excel, and Outlook) + Ability and willingness to work overtime as needed + Must be 18 years of age and possess a valid driver's license with limited violations + Legally authorized to work in the United States on a continual and permanent basis without company sponsorship Preferred Qualifications: + High school diploma or state-recognized GED; Associate or Bachelor's degree in electronics, mechanical engineering, or related **Ready to create your own journey?** Join us today. **About Siemens:** We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. **O** **ur Commitment to Equity and Inclusion in our Diverse Global Workforce** We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. \#LI-TAG #Zone5-EREF Hvac controls, building controls, building automation, programming, field technician, heating, ventilation, air conditioning, direct digital control, apogee, desigo, modbus, tridium, Niagara, alerton, controls, commissioning, lonworks, bacnet, ddc, bau, bms, building management, mechanical systems, system integration **Curious to see what a Building Automation Specialist does every day?** Youtube Video (************************************************* $49,195 $84,334 **Organization:** Smart Infrastructure **Job Type:** Full-time **Category:** Engineering
    $49.2k-84.3k yearly 9d ago
  • Building Automation Systems Specialist

    Siemens 4.7company rating

    Milford, OH jobs

    **Job Family:** Buildings **Req ID:** 473135 Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives. **Transform the everyday with us!** Our **Lead** **S** **ystems** **Specialists** perform complex installation, startup, and commissioning of building automation system equipment that has been newly installed. Completes verification of complex system database and programming operations, ensuring consistency with the scope of work and sequence of operations. Diagnoses and repairs complex control system malfunctions and acts as a mentor to lower-level positions. Our Lead Systems Specialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment. **As a** **Lead** **S** **ystems** **Specialist, you will:** + Commission new distributed digital control systems on construction sites within planned timelines Documents commissioning details; communicate deficiencies and progress + Act as the Lead Technician and plans work with Team Leader + Support the Project Manager by attending job site coordination meetings and verifying installation progress + Network technologies: Perform data back-up from data servers and create automated back-up procedures. Troubleshoot and resolve inconsistencies in the functions or sequence of operations. Configure PC workstations and user interfaces. Confirm proper network performance + Operational testing, verification, and acceptance: Run routine reports to review system operation Perform final inspection, testing and customer acceptance. Provide customer training on system operations. Complete and submit routine written reports. Provide plans and control system documents to engineering for as-built drawings + Project site communication and coordination: Coordinate trade contractors to perform startup services + Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments) + Work rotational On-Call and/or Minimal Overnight Travel + Submit accurate time and expense reports + Adhere to local, corporate, and OSHA safety policies and procedures **You will make an impact with these qualifications:** Basic Qualifications: + 3+ years of experience with Electro-mechanical aptitude (either in a previous role or through education) and user PC/software skill + 3+ years of experience installing and servicing electronic control or HVAC equipment + Must be able to demonstrate: + Experience writing computer programs and software applications related to the HVAC industry + Knowledge of a variety of electronic or digital controls systems, and ability to test and write modifications to system software in multiple languages + Experience programming, job start-up, checkout, and troubleshooting complex projects + Experience with the integration of low voltage building sub-systems industry protocols, such as BACnet, Modbus, etc. + Ability to read, understand, and interpret design, construction documents, and sequence of operations. + Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions + Must be able and willing to use hand tools, laptop, email, smartphone, and tablet as well as able to carry and move equipment and tools weighing up to 75 pounds unassisted + Experience with Microsoft Office (Word, Excel, and Outlook) + Must be able and willing to work overtime as needed + Must be 18 years of age and possess a valid driver's license with limited violations + Legally authorized to work in the United States on a continual and permanent basis without company sponsorship Preferred Qualifications: + High school diploma or state-recognized GED; Associate or Bachelor's degree in electronics, mechanical engineering, or related + 5+ years of experience installing and servicing electronic control or HVAC equipment + Experienced in Niagara and Tridium **Ready to create your own journey?** Join us today. **About Siemens:** We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. **Our Commitment to Equity and Inclusion in our Diverse Global Workforce** We value your unique identity and perspective. We are fully committed to providingequitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. \#LI-TAG #Zone5-EREF Hvac controls, building controls, building automation, programming, field technician, heating, ventilation, air conditioning, direct digital control, apogee, desigo, modbus, tridium, Niagara, alerton, controls, commissioning, lonworks, bacnet, ddc, bau, bms, building management, mechanical systems, system integration $64,960 $111,360 **Organization:** Smart Infrastructure **Job Type:** Full-time **Category:** Engineering
    $65k-111.4k yearly 60d+ ago
  • Building Automation Systems Specialist

    Siemens 4.7company rating

    Cleveland, OH jobs

    **Job Family:** Buildings **Req ID:** 475156 Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives. **Transform the everyday with us** Our **S** **ystem** **s Specialists** participate in the installation, startup, and commissioning of building automation system equipment that has been newly installed and supports the verification of the system database and programming, ensuring consistency with the scope of work and sequence of operations. Our Systems Specialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment. **As a S** **ystems** **Specialist** **,** **you will:** + Commission new distributed digital control systems on construction sites within planned timelines. Documents commissioning details; communicates deficiencies and progress. + Plan work with Lead Technician, and Team Leader. + Network technologies: Assists with data back-up from data servers and the creation of automated back-up procedures. Supports troubleshooting and resolution of inconsistencies in the functions or sequence of operations. Assists with the set-up and configuration of PC workstations and user interfaces. + Support the confirmation of proper network performance. + Operational testing, verification, and acceptance: Runs routine reports to review system operation. Participates in final inspection and testing. Supports customer acceptance. Assists with customer training on system operations. + Complete and submit routine written reports. Provides plans and control system documents to engineering for as-built drawings. + Project site communication and coordination: May support others in the scheduling of trade contractors to coordinate startup services. Submits accurate time and expense reports. + Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments) + Work rotational on-call and/or minimal overnight travel. + Adhere to local, corporate, and OSHA safety policies and procedures. Ability to work in a team environment providing dedicated support to our customers. **You will make an impact with these qualifications:** Basic Qualifications: + 1+ years' experience installing and servicing electronic control or HVAC equipment + Electro-mechanical experience (either in a previous role or through education) and user PC/software skill + On-the-job experience reading, understanding, and interpreting design and construction documents + Ability and willingness to work in a variety of circumstances including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions + Must be able and willing to use hand tools, laptop, email, smartphone, and tablet as well as carrying and moving equipment and tools weighing up to 75 pounds unassisted + Experience with Microsoft Office (Word, Excel, and Outlook) + Ability and willingness to work overtime as needed + Must be 18 years of age and possess a valid driver's license with limited violations + Legally authorized to work in the United States on a continual and permanent basis without company sponsorship Preferred Qualifications: + High school diploma or state-recognized GED; Associate or Bachelor's degree in electronics, mechanical engineering, or related **Ready to create your own journey?** Join us today. **About Siemens:** We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. **Our Commitment to Diversity, Equity, and Inclusion: ** We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (************************************************************************************** . Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. Hvac controls, building controls, building automation, programming, field technician, heating, ventilation, air conditioning, direct digital control, apogee, desigo, modbus, tridium, Niagara, alerton, controls, commissioning, lonworks, bacnet, ddc, bau, bms, building management, mechanical systems, system integration #LI-SW1 $23.19 - $39.75 **Organization:** Smart Infrastructure **Job Type:** Full-time **Category:** Engineering
    $73k-95k yearly est. 60d+ ago
  • Building Automation Systems Specialist

    Siemens 4.7company rating

    Garfield Heights, OH jobs

    **Job Family:** Buildings **Req ID:** 475156 Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That's why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you? Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn't just about improving buildings; it's about creating perfect places that improve people's lives. **Transform the everyday with us** Our **S** **ystem** **s Specialists** participate in the installation, startup, and commissioning of building automation system equipment that has been newly installed and supports the verification of the system database and programming, ensuring consistency with the scope of work and sequence of operations. Our Systems Specialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment. **As a S** **ystems** **Specialist** **,** **you will:** + Commission new distributed digital control systems on construction sites within planned timelines. Documents commissioning details; communicates deficiencies and progress. + Plan work with Lead Technician, and Team Leader. + Network technologies: Assists with data back-up from data servers and the creation of automated back-up procedures. Supports troubleshooting and resolution of inconsistencies in the functions or sequence of operations. Assists with the set-up and configuration of PC workstations and user interfaces. + Support the confirmation of proper network performance. + Operational testing, verification, and acceptance: Runs routine reports to review system operation. Participates in final inspection and testing. Supports customer acceptance. Assists with customer training on system operations. + Complete and submit routine written reports. Provides plans and control system documents to engineering for as-built drawings. + Project site communication and coordination: May support others in the scheduling of trade contractors to coordinate startup services. Submits accurate time and expense reports. + Work overtime when needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments) + Work rotational on-call and/or minimal overnight travel. + Adhere to local, corporate, and OSHA safety policies and procedures. Ability to work in a team environment providing dedicated support to our customers. **You will make an impact with these qualifications:** Basic Qualifications: + 1+ years' experience installing and servicing electronic control or HVAC equipment + Electro-mechanical experience (either in a previous role or through education) and user PC/software skill + On-the-job experience reading, understanding, and interpreting design and construction documents + Ability and willingness to work in a variety of circumstances including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions + Must be able and willing to use hand tools, laptop, email, smartphone, and tablet as well as carrying and moving equipment and tools weighing up to 75 pounds unassisted + Experience with Microsoft Office (Word, Excel, and Outlook) + Ability and willingness to work overtime as needed + Must be 18 years of age and possess a valid driver's license with limited violations + Legally authorized to work in the United States on a continual and permanent basis without company sponsorship Preferred Qualifications: + High school diploma or state-recognized GED; Associate or Bachelor's degree in electronics, mechanical engineering, or related **Ready to create your own journey?** Join us today. **About Siemens:** We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. **Our Commitment to Diversity, Equity, and Inclusion: ** We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (************************************************************************************** . Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. Hvac controls, building controls, building automation, programming, field technician, heating, ventilation, air conditioning, direct digital control, apogee, desigo, modbus, tridium, Niagara, alerton, controls, commissioning, lonworks, bacnet, ddc, bau, bms, building management, mechanical systems, system integration #LI-SW1 $23.19 - $39.75 **Organization:** Smart Infrastructure **Job Type:** Full-time **Category:** Engineering
    $73k-95k yearly est. 60d+ ago
  • Field Technician C (Oberlin, OH)

    L3Harris 4.4company rating

    Oberlin, OH jobs

    L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Field Tech C Job Code: 32543 Job Location: Oberlin, OH Job Schedule: 5/8 Job Description: L3Harris Technologies is looking for a Field Technician for the Company's Field Services organization supporting the Federal Aviation Administration (FAA). This role will be responsible for onsite support and field support in ZOB airspace. As a Field Technician you will support FAA contracts FTI, ADSB, DCNS and any other FSG programs. Essential Functions: + Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449 + Have an excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications + Good working knowledge of power testing, AC and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies. + Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards. + Working knowledge and usage of various network test equipment: JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets. + IP Based knowledge with experience configuring routers and switches + Experience installing equipment racks (wallmount, raised floors, concrete, etc.) + Travel to FAA site locations within a 3 hour drive from Charlotte NC area + Candidate must be able to obtain FAA Security Clearance from Public Trust background investigation Qualifications: + Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience + Possess and maintain a valid Driver's License, and a satisfactory driving record, as conditions of initial (and continued) employment. + Ability to obtain a US Government Secret security clearance Preferred Additional Skills: + Network+, CCNA, CCNP, CCNA Wireless, A + + Ability to work from home, in an "on-call" status. + Ability to obtain and maintain active FAA Security Clearance + Capable of lifting 70 pounds + Ability to travel (up to 100% of the time) to remote sites within a 3 hour drive circle of base location. Technicians may be asked to travel outside of their assigned region, as needed. + Possess and maintain a valid Driver's License, and satisfactory driving record, as conditions of initial (and continued0 employment + Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet + Ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required. + Excellent customer service skills. + Ability to work in high stress and visibility environment L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English (******************************************************************************************** or Spanish (******************************************************************************************** . For information regarding your Right To Work, please click here for English (****************************************************************************************** or Spanish (******************************************************************************************** .
    $36k-48k yearly est. 16d ago

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