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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Woodland, WA | $40,676 | $19.56 |
| 2 | Minneapolis, MN | $39,957 | $19.21 |
| 3 | Truckee, CA | $39,014 | $18.76 |
| 4 | Portland, OR | $38,788 | $18.65 |
| 5 | Vermillion, SD | $38,038 | $18.29 |
| 6 | Boston, MA | $36,997 | $17.79 |
| 7 | Washington, DC | $36,887 | $17.73 |
| 8 | Chicago, IL | $35,616 | $17.12 |
| 9 | South Sioux City, NE | $35,531 | $17.08 |
| 10 | Newark, NJ | $34,993 | $16.82 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Senior Customer Account Executive | $194,840 | $94 | - |
| 2 | Head Customer Service Representative | $145,536 | $70 | - |
| 3 | Customer Service Senior Manager | $115,978 | $56 | - |
| 4 | Customer Leader | $91,807 | $44 | - |
| 5 | Customer Service Senior Engineer | $74,526 | $36 | - |
| 6 | Manager Of Customer Service Department | $71,194 | $34 | - |
| 7 | Customer Service Expert | $66,518 | $32 | - |
| 8 | Customer Service/Operations Manager | $65,014 | $31 | - |
| 9 | Customer Retention Representative | $60,110 | $29 | - |
| 10 | Customer Care Consultant | $59,542 | $29 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | K&B Transportation | $41,144 | $20 | - |
| 2 | Covenant | $39,468 | $19 | - |
| 3 | US Express Freight Systems | $39,364 | $19 | - |
| 4 | Western Express | $39,359 | $19 | - |
| 5 | Stevens Transport | $39,353 | $19 | 1 |
| 6 | CRST International | $39,338 | $19 | 4 |
| 7 | PAM Transport | $39,325 | $19 | - |
| 8 | C.R. England | $39,319 | $19 | - |
| 9 | Crete Carrier | $39,161 | $19 | - |
| 10 | P&S Transportation | $39,129 | $19 | - |
| 11 | Trailways | $38,742 | $19 | - |
| 12 | State Bar of Michigan | $38,320 | $18 | 16 |
| 13 | Astar Air Cargo | $38,242 | $18 | - |
| 14 | USA Truck | $37,559 | $18 | - |
| 15 | Jefferson Lines | $34,557 | $17 | - |
| 16 | First Transit | $34,408 | $17 | - |
| 17 | Gerald R. Ford International Airport | $33,970 | $16 | - |
| 18 | U-Haul | $32,716 | $16 | 884 |
| 19 | Werner Enterprises | $28,522 | $14 | 1 |
| 20 | Schneider National | $28,504 | $14 | 5 |