Service Supervisor jobs at Rogers Behavioral Health - 1417 jobs
Supervisor, IRIS Consulting Services (Milwaukee County, WI, Waukesha County, WI, Ozaukee County, WI)
Molina Healthcare 4.4
Milwaukee, WI jobs
Leads and supervises a regionally-based team of The Management Group's (TMG) IRIS consultants - ensuring provision of high-quality, person-centered supports to IRIS participants, and achievement of TMG's organizational goals. Contributes to overarching strategy to provide quality and cost-effective care.
Essential Job Duties
• Provides leadership, training and supervision to reporting team of IRIS consultants - establishing relationships and rapport to drive optimal outcomes.
• Demonstrates concept of self-direction and person-centered practices.
• Reviews and utilizes data and reports to manage IRIS consultation services requirements, and identifies proactive solutions for the team.
• Conduct reviews for pre-determined number of IRIS consultant records each month and documents results - emphasizing timelines, documentation standards, and plan accuracy.
• Reviews and authorizes participant plans, budget amendments, one-time expense requests, and liaises for vendors as needed.
• Communicates clearly and effectively with IRIS consultants and/or participants in the IRIS program about topics including: directives from the Department of Health Services (DHS) regarding programmatic changes, participant budget reductions and terminations.
• Assists IRIS consultants with difficult situations and messaging, (i.e. fraud and conflict of interest), and maintains strictest confidentiality regarding all employee and participant related information including Health Insurance Portability and Accountability Act (HIPAA) and other personal or organizational information.
• Acts as a change management conduit and communicates, assesses or interprets program, policy or protocol changes, staff changes and conflict of interest situations.
• Works collaboratively with other staff, participants and stakeholders to ensure that service excellence standards are being met.
• Responsible for outreach and networking opportunities with external stakeholders.
• Meets regularly with area leaders and staff to discuss important participants issues or topics as needed, holds monthly team meetings, attends quarterly leadership development, and attends home visits with each IRIS consultant annually.
• Local travel may be required (based upon state/contractual requirements).
Required Qualifications
• At least 5 years health care, preferably in care coordination, and at least 2 years of experience serving the target groups of the IRIS program (adults with physical/intellectual disabilities or older adults), or equivalent combination of relevant education and experience.
• A bachelor's degree in social work, psychology, human services, counseling, nursing, special education or a closely related field, and one year of direct experience related to the delivery of social services to the target groups required. May consider at least 5 years of experience related to delivery of social services to the target groups IRIS serves in lieu of degree.
• Valid and unrestricted driver's license, reliable transportation, and adequate auto insurance for job related travel requirements.
• Demonstrated competencies in the following: professionalism, leadership, performance management, team development, and data analytics.
• Knowledge of long-term care programs, and familiarity with principles of self-determination.
• Demonstrated knowledge of community resources.
• Proactive and detail-oriented.
• Ability to work within a variety of settings and adjust style as needed - working with diverse populations, various personalities and personal situations.
• Responsive in all forms of communication, and ability to remain calm in high-pressure situations.
• Ability to develop and maintain professional relationships and collaborate in a highly matrixed organization.
• Excellent time-management and prioritization skills, and ability to focus on multiple projects simultaneously and adapt to change.
• Excellent problem-solving and critical-thinking skills
• Communication outreach and partnership development experience.
• Experience working with elderly and people with physical disabilities and developmental disabilities.
• Ability to take ownership of an assigned area and corresponding programs, and lead with success.
• Excellent verbal and written communication skills.
• Microsoft Office suite/applicable software program(s) proficiency.
Preferred Qualifications
• Supervisory/leadership experience.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
#PJHS
#HTF
Pay Range: $54,922 - $107,099 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
$54.9k-107.1k yearly 3d ago
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Regional Operations Supervisor
Shared Imaging, LLC 3.8
Santa Clara, CA jobs
Shared Imaging is a privately held organization that has been committed to growing organically and has doubled our revenue in the past 10 years and is committed to having the best technology possible to help support our clients. We pride ourselves on our "White Glove" service model by delivering the best patient experience possible.
Shared Imaging is looking for a Full Time Regional Operations Supervisor in Northern California (Bay Area).
The ideal candidate must possess:
Clinical experience in the imaging field (radiology, MRI, CT, Nuclear Medicine, PET/CT, Sonography) Effective organizational and interpersonal skills, ability to communicate and manage at all levels of the organization.
Strong problem solving and critical thinking skills.
Formal process and quality management training such as lean six sigma.
A solid understanding of P&L reports and the drivers behind profitability.
A positive track record of B2B customer engagement and management, preferably with healthcare providers.
Experience creating and cultivating engaged, self-directed teams.
Above average skill-level with Microsoft Word, Excel and PowerPoint
Education, Experience and Travel
Bachelor's degree minimum
Knowledge of the US healthcare industry, diagnostic imaging trends and technology, along with imaging safety knowledge
Graduate of an approved radiology technology program and is registered by ARRT, NMTCB, or ARMRIT required. Licensure from the state of California is preferred.
Minimum of 2-3 years as a technologist required. MRI experience preferred.
Imaging Management experience required (Supervisor, Manager or Director, 2-5 years preferred).
Work from home, with overnight travel (7-10 nights/month).
Must be willing to travel the following areas: Santa Clara, San Jose, Santa Rosa, Martinez, and South San Francisco
Must reside within the Northern California area: Bay area or other surrounding areas
We value our employees, and we want them to be healthy and happy. We offer competitive salaries, travel allowance and a diverse blend of benefits, incentives, and business practices and we are continually evaluating our offerings to ensure that Shared imaging is a truly great place to work!
Health, dental, and vision insurance
Company paid dental (with applicable health plans)
401k matching
Employee Assistance Program
Company sponsored and voluntary supplemental life insurance
Voluntary short term / long term disability options
Flex PTO & paid holidays
Company swag
Health club reimbursement
Wellness program with generous incentives
Employee recognition programs
Referral bonus program
Job training, professional development, & continued education
The annual salary range for this role is $145,000 - $155,000/year, with a variable bonus, based on performance. Base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. This position is also eligible for a performance-based merit increase annually. Candidates will be assessed and provided offers against the minimum qualifications for this role and their individual experience. This role will also include an annual bonus that is paid biannually, with a car allowance, milage reimbursement, and stipend for home internet
We require that all Shared Imaging LLC employees have a completed background check and drug screen on file.
Shared Imaging is committed to equal employment opportunity. The company offers a drug-free work environment to all qualified applicants without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, marital status, veteran status or any other category protected by applicable law. Equal employment opportunity includes hiring, training, promotion, transfer, demotions and termination.
$145k-155k yearly 1d ago
Supervisor - Operations
Blue Cross and Blue Shield Association 4.3
Philadelphia, PA jobs
Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.
Job Summary
The Supervisor of Operations is responsible for administration of the Operational Unit within Customer Service. Responsible for ensuring that all departmental functions are completed promptly, thoroughly, professionally and accurately. Providers work leadership, assistance, and training to those supervised. Assists in the achievement of departmental goals.
Responsibilities
Supervises and implements departmental functions, policies and procedures with all internal and external contacts.
Evaluates effectiveness and efficiency of operational areas and takes action t reallocate resources as necessary.
Creates and implements programs to enhance the level of service provided to customers.
Communicates, implements, and interprets corporate and departmental policies and procedures.
Maintains department standards to ensure optimal customer support.
Provides subordinates with ongoing feedback, coaching, and counseling on performance for achievement of all benchmarks.
Provides technical expertise related to job unit function.
Schedules, trains, and organizes personnel to accommodate immediate and anticipated workflow volumes.
Coordinates departmental functions with all internal and external contacts.
Compiles and prepares required data for report information pertaining to unit.
Ensures that all inquiries and follow-up are handled in a professional, accurate, prompt and courteous manner.
Serves as the next level contact for problems/issues that staff cannot resolve.
Selects, develops, appraises, and recommends compensation for subordinates. Interviews and makes recommendations for hires and promotions.
Encourages the professional progression of staff through Performance Management, coaching and counseling.
Establishes appropriate goals and performance standards and makes recommendations for career path of staff.
Ensures that department systems and supports are operational.
Performs all other appropriate responsibilities and duties as assigned.
Education
Undergraduate degree is preferred plus a minimum of one (1) year of relevant experience.
Experience
(5) years related insurance operations experience. The incumbent must possess tact, diplomacy, and professionalism to effectively handle all internal and external issues.
Demonstrated time management skills
Knowledge, Skills, Abilities
Must have the ability to manage organize, plan and provide leadership to staff. Ability to develop and motivate staff to facilitate professional growth.
Excellent oral and written communication skills, as well as ability to carry out assignments with minimal guidance.
Exposure to an operations services environment is highly recommended.
Analytical ability to identify and resolve staff and customer problems.
Must be able to prioritize work in an environment that changes frequently. Demonstrated time management skills.
10% travel required to vendor sites
Call center is open from 8:00am-9:00pm, must have flexibility, as business needs will dictate the shift hours (ex: possibility of 1:00pm-9:00pm shift).
Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the "Hybrid" model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.
IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.
Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.
$39k-64k yearly est. 8d ago
Supervisor Patient Support - Choices/Changes RTF
Acadia Healthcare Inc. 4.0
Pittsburgh, PA jobs
Southwood Psychiatric Hospital offers a specific program for young males who are struggling with multiple diagnoses, including intellectual disabilities and sexually maladaptive behaviors. CHOICES Psychiatric Residential Treatment Facility is a 32-bed facility serving the treatment needs of males aged 10-21 with significant mental health issues along with a history of inappropriate sexual behaviors. We are currently looking for a Supervisor for that program located in the South HIlls of Pittsburgh.
To work with our residents, individuals must be 21 years of age. Southwood is not on a route for public transportation.
PURPOSE STATEMENT:
Direct, supervise and coordinate the activities of a patient support team.
ESSENTIAL FUNCTIONS:
Provide medical or therapeutic care, direct and indirect diagnostic and therapeutic procedures to patients, following the instructions of physicians or other health practitioners.
Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the unit.
Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.
Assist patients with their daily living activities and administer basic health care or treatments.
Participate in therapeutic or recreational group.
Oversee admitting and discharging.
Monitor physical and emotional well-being of patients and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed.
Observe and influence the behavior of the patients by communicating, interacting with them, teaching and counseling.
Encourage patients to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships and teach strategies to promote patient wellness and independence.
Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.
Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patients to the community.
May provide transportation for patients as needed.
Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
SWOOD
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
High School diploma or equivalent required.
Associate's or Bachelor's degree in human service field from an accredited college or university preferred.
Two or more years' experience with the population of the facility in a patient support role required.
One or more years' experience as a lead or previous supervisory experience required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
First aid may be required based on state or facility.
May require a valid state driver's in facilities where transporting patients is an essential function.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.
$47k-70k yearly est. 4d ago
SUPERVISOR- NURSING - ADULT MEDICAL AND SMALLER PEDIATRICS UNIT
Aspirus Health 4.1
Wausau, WI jobs
Compassion. Accountability. Collaboration. Foresight. Joy. These are the Aspirus Core Values; and we are looking for the BEST around to join us as we demonstrate those values Every. Single. Day. Aspirus Wausau Hospital in Wausau, WI is seeking a Nursing Supervisor to join our Adult Medical Unit combined with a smaller Pediatrics Unit!
The Nursing Supervisor has day to day responsibility for the coordination, leadership and development of the nursing department, personnel, and operations. Assists with patient safety, quality efforts, financial management, employee satisfaction and community accountabilities. Assumes leadership responsibility in the absence of the manager or director.
Promotes an environment where nursing/clinical staff can flourish through professional development, improvement in workflow and workload, optimization of talent and resources, implementation and validation of best practices, consistent and clear communication including closed loop feedback, real time coaching, support of high reliability methods and tools, and creating opportunities for staff to have a voice in decisions that impact practice. Also, represents the Aspirus nursing division voice and perspective through involvement in department workgroups.
HOURS: Full Time or 1.0 FTE, 80 hours every pay period. Mainly day shift but may require some occasional PM hours as needed.
Experience/Qualifications
Valid and current Wisconsin registered nurse license or compact license
Associate's degree in nursing required.
Bachelor's degree in nursing from accredited school highly preferred (BSN).
Minimum of three years' healthcare experience as a staff nurse
Minimum of two years in previous Charge Nurse, Team Lead, or equivalent experience.
In specialty and/or leadership optional
Has working knowledge of general nursing standards, practice bundles, and operations.
Demonstrates honesty, integrity, and follow through on commitments.
Values different perspectives and find win-win solutions.
Demonstrates professional verbal/written communication skills, problem identification and resolution skills, clear decision-making ability, and the ability to collaborate within teams.
Recognizes workflow problems or inefficiencies and identifies new processes for improvement.
Implements change management plans while maintaining a positive narrative.
Collaborate with physicians, staff and professionals in multiple settings and locations and promote diversity in the workplace.
Demonstrates ability to manage conflict and engage in basic crucial conversations.
Demonstrates acceptable organizational, prioritization, and time management skills.
Employee Benefits
Full benefits packages available for part- and full-time status.
PTO accrual from day one!
Generous retirement plan with match available.
Wellness program for employees and their families.
Aspirus Wausau Hospital, the flagship of the Aspirus system, serves northeastern Minnesota, northern and central Wisconsin, and Michigan's Upper Peninsula. Aspirus Wausau Hospital provides primary, secondary and tertiary care services as a regional referral center. Specialty referral service emphasis exists in cardiology and cardiothoracic surgery, orthopedics and cancer. The hospital has an average daily inpatient census of 160 with approximately 15,000 admissions per year. Outpatient visits exceed 50,000 and there are also more than 24,000 annual emergency department visits. Best known for its world-class cardiovascular program, Aspirus Wausau Hospital also provides leading edge cancer, trauma, women's health, and spine and neurological care. To learn more about Wausau click the following link: Wausau, Wisconsin
Our Mission: We heal people, promote health and strengthen communities.
Our Vision: Aspirus is a catalyst for creating healthy, thriving communities, trusted and engaged above all others.
As an Aspirus team, we demonstrate caring, we plan to impact the future, work with happiness and enthusiasm, recognize our power to make a difference and improve the health of our communities.
Aspirus Health is a nonprofit, community-directed health system based in Wausau, Wisconsin, serving northeastern Minnesota, northern and central Wisconsin and the Upper Peninsula of Michigan. The health system operates 18 hospitals and 130 outpatient locations with nearly 14,000 team members, including 1,300 employed physicians and advanced practice clinicians. For more information visit aspirus.org.
Click here to learn more.
Credentials:
Essential:
* CPR or BLS
* REGISTERED NURSE LICENSE
$37k-76k yearly est. 1d ago
Operations Supervisor
Biomat USA, Inc. 4.2
Knoxville, TN jobs
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
Summary:
The Senior Operations Supervisor plays a critical leadership role in the day-to-day operations of the plasma donor center. As a senior frontline leader, this role is responsible for overseeing the daily activities of donor floor operations, supervising staff, and supporting compliance with regulatory and quality standards. The Senior Operations Supervisor acts as a lead resource during shifts, ensures execution of operational priorities, and provides direct support to the Center Manager in driving performance, donor satisfaction, and continuous improvement.
**Primary Responsibilities**
+ Serves as acting leader in the absence of the Center Manager as assigned. Maintains the ability to perform any/all tasks within the plasma center; fulfill the role of production employees and supervisor donor flow
+ Oversees donor operations and supervise Operation Supervisor(s) and donor center staff during assigned shifts. This includes provide shift leadership, including staffing coordination, task assignments, break schedules, and coaching of team members.
+ Creates employee schedules to accommodate donor cycles.
+ Determines the adequacy and adjust inventory levels of all goods and supplies necessary of the operation of the donor center. Compile and submit orders to vendors to meet determined inventory levels
+ Keeps Center Manager informed of any irregularities within the center and provide action plans to improve and correct center deficiencies.
+ Supports and executes daily operational plans to achieve center performance targets related to donor throughput, quality, and productivity.
+ Partners with Center Manager and Quality team to identify and resolve deviations or operational concerns in real time.
+ Monitors donor flow and proactively address delays or service issues to ensure an exceptional donor experience.
+ Oversees donor floor operations and supervise operation supervisor(s) and donor center staff during assigned shifts.
+ Learns and maintains thorough familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
+ Supervises donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with Federal and State regulations, with FDA approved Standard Operating Procedure Manual, OSHA, CLIA and cGMP.
+ Attends all required training sessions, staff meetings, etc.
+ Ensures that accurate and thorough documentation of necessary records is performed.
+ Under the guidance of the Center Manager assure facility is maintained in a neat and clean condition and all equipment is kept in good working order.
+ Submits timely and accurate reports as required by the Center Manager
+ Assists in the control of center donor funds as determined by the Center Manager
+ Participates in the onboarding, training, and cross-training of staff to support center agility and performance.
+ Maintains active communication with other service areas to ensure accurate documentation and quality.
+ Leads by example in promoting a culture of safety, teamwork, and accountability.
+ Reports all unsafe situations or conditions to area lead, supervisor or manager.
+ May be trained to repair plasma center equipment.
+ Assists the Center Manager in any task necessary in pursuit of company objectives.
This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.
**Education** :
High school diploma or GED. Certified as a Phlebotomist, Donor Center Technician, Plasma Processor, and Designated Trainer. CPR Certified
**Experience** :
Typically requires 6 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations.
**Equivalency** : Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level typically requires an Associate's degree plus 2 years of experience, an equivalent could include 4 years of experience or a Bachelor's degree.
**Knowledge | Skills | Abilities**
Exceptional customer service skills. Proficient in speaking and writing English, with legible handwriting. Where applicable, bi-lingual skills. Ability to understand, explain, and follow SOP's and protocols. Ability to work flexible scheduling to meet business needs. Ability to perform in a highly regulated, operations intensive, high volume medical business in which the safety of donors and employees, as well as the quality of the plasma collected, are paramount.
**Occupational Demands Form # 73** :
Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32 degrees F while performing functions in plasma freezers. Personal protective equipment required such as protective eyewear, garments, gloves, and cold gear. Work is performed both standing for up to 4 to 6 hours per day and sitting 1 to 2 hours per day each. The position does require bending and twisting of neck up from 1 to 2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent foot movement; may squat, crouch, or sit on one's heels on rare occasion. Infrequently bends and twists at waist. Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Works independently and within guidance of oral or written instructions. Performs a wide range of tasks as dictated by variable demands and changing conditions. Relates sensitive information to diverse groups.
\#BiomatUSA #Appcast
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
**Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.**
**Location: NORTH AMERICA : USA : TN-Knoxville:IBKNOXVI - Knoxville TN-Middlebrook Pk-IBBI**
Learn more about Grifols (**************************************
**Req ID:** 535521
**Type:** Regular Full-Time
**Job Category:** MANUFACTURING
$32k-47k yearly est. 8d ago
Team Lead (Embedded C++ Expert)
Span 3.8
San Francisco, CA jobs
Our Mission
SPAN is enabling electrification for all ⚡
We are a mission-driven company designing, building, and deploying products that electrify the built environment, reduce carbon emissions, and slow the effects of climate change.
Decarbonization is the process to reduce or remove greenhouse gas emissions, especially carbon dioxide, from entering our atmosphere.
Electrification is the process of replacing fossil fuel appliances that run on gas or oil with all-electric upgrades for a cleaner way to power our lives.
At SPAN, we believe in:
Enabling homes and vehicles powered by clean energy
Making electrification upgrades possible
Building more resilient homes with reliable backup
Designing a flexible and distributed electrical grid
The Team and Role
SPAN's Device Software team is responsible for all of the software that is physically embodied in our hardware products. Our first product - the SPAN Panel - contains a complex network of microcontrollers and a single board computer that must work together to react quickly to changing conditions with impeccable reliability in order to perform its job. We look for friendly, excellent engineers who enjoy working with their peers to solve complex problems and prioritize trusting that the people we hire are capable of great things when well supported. Engineers work directly with the broader software, product, and hardware teams to ensure the right things get built at the right time.
As an engineer on the Device Software team you will define and implement new features directly related to SPAN's hardware products focusing on the lowest level - the microcontroller. This includes everything from bootloaders on systems without an OS up through applications in C and C++ inside an RTOS. Hardware products are central to SPAN's business and writing firmware for even our smallest microcontrollers means working on something that directly impacts the user experience. You will own large user-facing features from conception through implementation on future hardware products, working independently to bring them to completion.
Representative Projects
Designing an OTA system that encompasses a variety of communication interfaces, processor types, and products, while achieving both secure goals for hardware-backed encryption and verification and high reliability.
Working with system architects to invent a data steaming architecture for a new product family which can satisfy both the needs of the data science team to access high rate and quality data, as well as safety guarantees around consistency and accuracy.
Representing the Device Software team in group settings and evangelizing engineering best practices. Participating in code and design reviews as well as authoring documents which further reinforce these goals, and supporting engineers across the org in hitting them.
About You
Required Qualifications
We are seeking a Staff Firmware Embedded engineer with:
7 or more years of experience writing software for a hardware device (on a microcontroller, and/or in Linux, etc) in C++ or C
Strong fundamentals in modern software design with tools like Object-Oriented design, coupled with awareness of concerns like manual memory management
Experience working with standard electrical communication interfaces like UART, I2C, USB, etc
Exceptional interpersonal communication and collaboration skills. Great at building trust and driving decisions to a resolution
Track record of taking ownership over projects and willingness to help others with theirs, from design and code review through to mentorship of new employees
Bonus Qualifications
We do not expect any engineer to have all skills, but we do want you to be excited to learn and grow. Every Device Software Engineer is free to roam up and down our device software stack, so any combination of the following skills is welcome but not required.
Experience with the STM32 microcontroller family
Experience with functional safety and processes and standards like UL 60730, ISO 26262, IEC 61508, and UL 1998
Experience writing higher level system or application software such as diagnostic command line tools or the application side of a communication interface
Wireless technologies like WiFi, Bluetooth and Zigbee
Hands-on experience with electronics lab equipment
Clean energy hardware in a multidisciplinary environment.
Life at SPAN
Headquartered in San Francisco's vibrant SoMa neighborhood, we are an eclectic group of creative thinkers who value open communication, teamwork, and a ‘make it happen' approach to addressing complex challenges.
SPAN embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
We're hiring talented individuals who are driven by success and are passionate about shaping the future of renewable energy. If that sounds like you, we'd love for you to consider joining the rapidly growing team at SPAN.
The Perks:
⚡ Competitive compensation + equity grants at a well-funded, venture-backed company
⚡ Comprehensive benefits: 100% employee premiums for base plans on medical, dental, vision with options for additional coverage. Parental leave up to twenty four (24) weeks depending on eligibility
⚡ Comfortable, sunny office space located near BART and Caltrain public transit
⚡ Strong focus on team building and company culture: Employee Resource Groups, monthly social events, SPANcakes recognition breakfast, lunch, and learns
⚡ Flexible hours and flexible time off
Interested in joining our team? Apply today and we'll be in touch with the next steps!
$55k-112k yearly est. 3d ago
ICU Team Lead Charge RN
BJC Healthcare 4.6
OFallon, IL jobs
Additional Information About the Role
Unit - Memorial Shiloh ICU
FT Nights
2 years current RN experience (ICU)
Competitive Pay (See Career Ladder Information Below)
BSN Differential
Shift Differential
Benefits Eligible
BJC RN Career Ladder -
The BJC Registered Nurse Career Ladder differentiates BJC as the place for nurses to work in the greater St. Louis area.
This is a tool to empower nurses to work at the top of their license and own their career progression.
The BJC RN Career Ladder promotes professional development, leadership, collaboration, education and service excellence and gives staff the opportunity to continue doing what they do best - caring for patients - while having the opportunity to advance to the next step in their career.
Moves to higher ladder levels will result in a percentage increase of current pay that aligns with the new job description
Additional Preferred Requirements
* BSN degree
Overview
Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children's at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet-recognized organization for nursing excellence by the American Nurses Credentialing Center.
Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care.
Critical Care procedures are performed in the ICU including but not limited to insertion of central venous catheters, Quinton catheters, Swan-Ganz catheters, SvCO2 catheters, Intraaortic Balloon Pumps, temporary pacers, chest tubes, arterial lines, and application and bispectral monitoring. The ICU nurses are trained in Advanced Cardiac Life Support and one nurse from ICU responds to all Code Blues in the hospital.
Preferred Qualifications
Role Purpose
Under the direction of manager, plans, directs, and coordinates activities of a unit on a designated shift. Performs direct patient care as needed and functions as clinical resource to nursing and support staff. Assesses, plans, evaluates and documents the nursing process of assigned unit as needed.
Responsibilities
Facilitates identification and resolution of gaps in care from hospitalization, at discharge, and into the ambulatory care setting. Critically assess patient data to proactively mitigate impending changes in condition and establishes consults to interprofessional team as appropriate.Leads the development and implementation of complex individual plans of care with defined goals in collaboration with other members of the interprofessional team and the patient, family, or caregiver in accordance with the established guidelines and standards of nursing care. Plan of care reflects application of expert holistic clinical knowledge and skill to anticipate and prioritize complex care needs, anticipate barriers, incorporating interprofessional team and caregiver/family input, and identifies opportunities to improve patient outcomes.Actively utilizes and champions scientific inquiry for evidence-based practices (e.g., participates in journal club, facilitates practice change based on new knowledge, recommends new standards of care or revisions to current standards, conduct a literature search to support unit or organizational goals, disseminate new knowledge obtained from relevant conference or continuing education). Explore opportunities to advance nursing practice (e.g., support a community service health event as a representative of the healthcare profession, patient/family education group, community advisory board, member of Ethics Advisory Committee, serve as adjunct faculty, leadership board in specialty organization).Analyzes gap in practice standards and provides feedback to peers in collaboration with leadership to enhance safe patient care. Leads the evaluation of the patient and family experience, and adjusts care provided to improve patient satisfaction and quality of care.BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
Minimum Requirements
Education
Nursing Diploma/Associate's - Nursing
Experience
2-5 years
Supervisor Experience
No Experience
Licenses & Certifications
RN
Preferred Requirements
Education
Bachelor's Degree - Nursing
Experience
5-10 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to our Benefits Summary
* Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
$29k-49k yearly est. 8d ago
Dietary Services Supervisor (DSS)
Northridge Care Center 4.1
Los Angeles, CA jobs
We are hiring a qualified Certified Dietary Manager/Dietary ServicesSupervisor to conduct the planning, development and directing the overall operation of our Dietary Services Department, and assure that food service to residents is safe, appetizing and provides for their nutritional needs.
As a Certified Dietary Manager/Dietary ServicesSupervisor you will conduct operations in accordance with current federal, state, and local standards/guidelines and regulations within our facility.
Join a compassionate team dedicated to excellence! Join our team and receive leadership development opportunities to expand your career in the healthcare field, while receiving competitive pay and learning from colleagues in a positive environment.
Schedule: Monday through Friday
Dietary ServicesSupervisor Requirements
Certification of Dietary Manager and/or Dietary ServiceSupervisor Certification
Vaccinated against COVID-19 including Booster shots
Primary Dietary ServicesSupervisor Responsibilities
Supervise and manage daily operations of dietary department following State & Federal regulations
Managing food and labor budgets effectively
Attend IDT meetings, patient care conferences; complete MDS
Work closely with staff to provide nutritional care to patients
Planning, developing, organizing, implementing, evaluating, and directing the Dietary Department, its programs, activities and structure
Develop as necessary and maintain written dietary policies and procedures and job descriptions; interpret to employees, residents, visitors, government agencies as necessary
Ensure food served is palatable, attractive and in a form to meet the individual needs of the residents
Ensure food is served at proper temperature by checking that temperature of hot/cold foods are recorded and served according to procedure
Ensure substitute food of similar nutritive value is provided to residents who refuse foods
Maintain accurate records and tray tickets for all residents
Post menus with dates at least one week in advance and promptly correct menus if content is altered
Set the budget for the dietary department
Purchase food and supplies within budgetary guidelines
Interview residents or family members, as necessary, to obtain diet history and maintain ongoing communication to evaluate quality of meals and satisfaction
Assist in keeping track of expenses and menu planning
Other duties may be assigned
PAY SCALE: $38 - $41 / Hour
Depending on a number of factors, including, but not limited to location, regularly scheduled work shift, knowledge, skills, experience, and expertise.
#NN
$38-41 hourly 8d ago
Supervisor, Organ Surgical Services
Onelegacy Brand 4.1
Azusa, CA jobs
Join Us in Transforming Lives Every Day
At OneLegacy, every moment counts. As the nation's largest organ, eye, and tissue recovery organization, we are dedicated to saving lives and sharing hope. Guided by our values of integrity, compassion, stewardship, diversity and inclusion, urgency, innovation and excellence, and collaboration, our team works tirelessly to honor every gift of donation. This is more than a job; it's an opportunity to make a profound impact on countless lives.
Job Type: Full-time, Exempt
Work Hours: Exempt employees shall be paid an established salary on a bi-weekly basis and are expected to fulfill the duties of their position regardless of hours worked. The workweek for full-time exempt employees is normally considered to be 40 hours; however, greater emphasis is placed on meeting the responsibilities assigned to the position than on working a specified number of hours. Exempt employees are not eligible to receive overtime compensation. Must be available evenings, holidays, and weekends as required.
Work Setting: In-person
Location: Employee may be assigned to a base office in Azusa, CA.
Travel: Required to travel by personal auto, OneLegacy vans and/or air to meeting sites and other locations.
Summary of Functions:
The Supervisor, Organ Surgical Services, is responsible for the supervision of the day-to-day organ recovery operations including staffing logistics, case logistics, and the recovery of organs. Provides instructions to staff on the recovery efforts to ensure all organs recovered follow the specifications and guidelines by both OneLegacy and OPTN. Ensures all staff are trained and have the necessary equipment, tools, and supplies for performing the various types of organ recoveries. The supervisor performs all duties and responsibilities in compliance with OneLegacy policies and procedures, the standards and regulations as outlined by the OneLegacy, CMS, UNOS, OPTN and other applicable federal, state and local laws.
Under the guidance from the Manager of Organ Surgical Services (MORS), the Organ Recovery ServicesSupervisor (SORS) will be responsible for the Surgical Recovery Coordinators, Organ OR coordination, organ mechanical perfusion and research organ recovery, allocation of research organ and organ pathology. This position requires an advanced level of expertise and overall understanding of the surgical organ recoveries and transplantation process. Responsibilities include the following below.
Duties & Responsibilities:
Essential Job Functions:
1. Supports the organizations Mission, Vision, Initiatives and Core Values
2. Oversees the day-to-day organ recovery operations including but not limited to staffing activities and Organ recovery activities.
3. Provides direct supervision of the staff performing recoveries in-field or at a Onelegacy recovery facility.
4. Ensures staff are properly trained to perform all assigned tasks and functions.
5. Functions as a Supervisor on Call (24-hour shifts) withing Organ Recovery Services and provides staff with instructions and guidance to maximizing organ recovery opportunities and ensure the procedures and policy are being performed
6. Functions as a Surgical Recovery Coordinator during staffing shortages or high case volumes.
7. Performs both Annual competencies and General competencies for all surgical recovery coordinators.
8. Performs periodic in field evaluations and observations of SRC, PTC and RCC when on active organ OR recovery, both brain death and DCD donors.
9. Works collaboratively with Organ Recovery Services Manager to perform annual reviews of the surgical recovery coordinators.
10. Required to attend all General staff meetings, Leadership meetings and Department meetings deemed necessary by the Manager, Director, or CEO.
11. Represents OneLegacy at any local, regional, or national meetings
11. Works collaboratively with peers and leaders of other departments to improve communication and performance.
12. Audits the recovery process and provides staff with necessary feedback for improvement.
13. Ensures staff understand and comply with all recovery objectives, performance standards, and policies.
14. Ensures the facility maintenance and cleaning.
15. Ensures staff complete UKG/Timesheets Accurately and on time.
16. Provides staff in the moment coaching or mentoring to foster a teamwork environment.
17. Conducts monthly one on one with staff and performs annual reviews.
18. Assists with recruiting and interviewing new staff both internally and externally
Supervisor Responsibilities:
1. Oversight and supervision and training of Surgical Recovery Coordinators
a. Additional higher-level oversight and supervision of traveler surgical recovery coordinators when applicable.
2. Act as Surgical Recovery Resource on call:
a. 24 hours on call resource for surgical recovery coordinators including PTC and RCC when on an active OR
b. Create daily staffing model to ensure organ surgical services provides support for all active donor cases going to OR
c. Act as Surgical triage for issues regarding donor O.R. process, kidney perfusion, documentation, surgical damage, team huddles, and events in the O.R.
d. Participate in twice daily Donor Rounds
e. Participate in once daily O.R. Plan Rounds
3. Training
a. Didactic and practical hands-on training of new staff
b. Ongoing training of current staff
c. Review, revision, and development of training documents and competencies
4. Policy development
a. In partnership with the Manager of Organ Recovery Services, review and make recommendations for updates to all organ recovery service policies.
5. Required availability to act as expert Surgical Recovery Coordinator during surging donor cases at Azusa and donor hospitals, responsibilities to include.
a. Surgical Coordinator
b. Scrub Tech at ATRC or RTRC
c. Mechanical Perfusion of Organs
d. Recovery of research organs
e. Education and Training of external partners
6. Mechanical Perfusion
a. Develop and implement training program for SRCs to provide mechanical organ perfusion at either partner hospital O.R. or a OneLegacy facility.
7. Research Organ Allocation
a. Develop and implement training programs for allocation of research organs.
b. Ensure effective allocation, recovery, and distribution of research organs.
10. Reviews and audits Recovery Documentation.
Skills and Abilities:
1. Must have the ability to delegate, inspire and communicate effectively.
2. Excellent verbal and written communication
3. Strong interpersonal and problem-solving skills
4. Have a commitment to the organization.
5. Ability to coach and mentor staff in career growth.
Physical Environment/Working Conditions:
Location: Corporate office.
Travel: Required to travel by personal auto, OneLegacy vans and/or air to meeting sites and other locations.
Work Hours: Exempt employees shall be paid an established salary on a bi-weekly basis and are expected to fulfill the duties of their position regardless of hours worked. The workweek for full-time exempt employees is normally considered to be 40 hours; however, greater emphasis is placed on meeting the responsibilities assigned to the position than on working a specified number of hours. Exempt employees are not eligible to receive overtime compensation. Must be available evenings, holidays, and weekends as required.
Job Qualifications and Requirements:
Education: Required to have one of the following:
Associate degree or higher education degree. Completion of a Certification Program such as: Emergency Medical Technician (EMT), Surgical Technologist (CST), Paramedic (NRP), Certified Nurse Assistant (CNA), Licensed Vocational Nurse (LVN), Registered Nurse (RN). Experience in allied health fields such as (physiology, anatomy, surgical technologist (scrub tech), EMT, ER Technologist, paramedic, pathology, or nursing). CEBT or CTBS Certifications is preferred but not required.
Experience: Two years of experience in tissue or organ recovery is required.
Certification & License: OneLegacy requires employees to maintain a current California driver's license and current vehicle insurance. Required to have reliable automotive transportation.
Requirement: Employee must be able to pass a local government agency (coroner's office) background check.
Equipment: Reliable automotive transportation required.
Salary Range: $95,000 - $140,000
The above salary range represents a general guideline; however, OneLegacy considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Benefits
Medical/Dental/Vision Plans -Employer pays 90% of premium cost for employee and their dependents
19 days of PTO
2 Floating Holidays
10 Holidays
Life Insurance
Supplemental Life Insurance
Wellness Plans
Employee Assistance Program
Pet Insurance
Gym Onsite
Mileage Reimbursement to applicable positions
Tuition Reimbursement
Employee Referral Program
403b Retirement Plan with an annual discretionary 8% Employer contribution
School Loan Forgiveness
$45k-68k yearly est. 31d ago
SUD Supervisor - 815 Residential Services
Healthright 360 4.5
San Francisco, CA jobs
The 815 Residential and Detox Program The program fully integrates substance use disorder and mental health services; beyond merely providing both services under the same roof or cross-training staff, it adopts a model of providing effective services to the targeted needs of individuals with co-occurring disorders. The program treats both problem types as primary and assists participants to recognize key reciprocal factors such as self-medicating strategies; physiological and psychological changes associated with long-term substance use; and the impact of street drugs on mental health symptoms.
The SUD Supervisor II supervises and manages staff to ensure provision of quality client care and effective team performance in accordance with HealthRIGHT 360's philosophy, goals, policies, mission, and vision. The SUD Supervisor II is primarily responsible for staff onboarding and training, staff supervision, as well as other daily activities essential to incorporating the agency's mission and values as a part of our service delivery. The SUD Supervisor II is also responsible for overseeing client care as it relates to staff scheduling, outside agency relations, and other tasks as assigned by the Program Director and Manager.
KEY RESPONSIBILITIES
People Management:
Responsible for providing direct supervision, training, and guidance to the direct service staff assigned.
Ensures all direct reports are in compliance with HR360 policies, procedures and position expectations and performance goals.
Gives ongoing feedback and conducts formal performance evaluations in a timely manner.
Conducts staff meetings as needed and ad hoc staff huddles at the start of each shift worked, delegates staff assignments during each shift.
Identifies the direct reports strengths and weaknesses and strives to develop each direct report to their fullest potential.
Delivers and arranges trainings and resources required for direct reports to perform their roles.
Provides coaching, support, follow up, and performance management to direct reports to ensure productivity/client care expectations are met.
Supports the director/manager in interviewing, selection, hiring and terminations for positions within program.
Responsible for direct report performance management including, performance improvement plans, formal written warning notices.
Supports the director/manager in terminations of direct reports as needed.
Maintains open communication with the director/manager concerning employee matters/needs and seeks consultation when needed.
Responsible for scheduling and facilitating team meetings as applicable to support client care and staff development.
Treatment Oversight:
Responsible for clinical and administrative oversight of all treatment services provided by direct reports within scope of practice.
Responsible for ensuring that direct reports provide strengths based, trauma informed, harm reduction, and culturally attuned services.
Responsible for ensuring that all treatment services are provided in an ethical and legal manner.
Responsible for reviewing clinical documentation and providing co-signature as applicable.
Responsible for all direct reports submitting documentation in accordance with program requirements and in compliance with all compliance and regulatory requirements and agency's policies and procedures. This includes timeliness of documentation with progress notes being completed no later than the following business day, assessments, treatment plans, and discharges occurring on time.
Responsible for identifying treatment oversight needs for the team and communicating the needs to the Manager.
Assumes ownership for any crisis situation as it relates to service delivery and sees it through to completion. This may include consultation, direct service, crisis intervention, ensuring proper documentation, on-call duties, and LPS responsibilities as applicable.
Facilitates and assists with client case conferences as applicable.
Ensures that the team communicates and collaborates with all members of the behavioral health team including medical, mental health, psychiatry, substance abuse staff and others.
Program Management:
Responsible for ensuring that all treatment service plans and activities are executed in keeping with the organization's values, mission, vision and strategy.
Responsible for maintaining team productivity and contract utilization.
In collaboration with management, develops and maintains good relations with contractors and other collaborators to ensure program continuation within assigned program.
Responsible for ensuring compliance with all programmatic or project contractual requirements.
Ensures all direct reports remain in compliance with policies and procedures as it relates to day-to-day program operations in collaboration with the Managers, QI and EHR staff.
Responsible for direct reports and team performance. Team performance includes productivity, contract utilization, and the quality of services provided by the team.
Consults and collaborates with the manager concerning client assignment and workload distribution across the team.
Direct Service:
Direct Service as necessary and within scope of practice, which may include crisis intervention, assessments, individual services, group services, case conferences, and treatment plans as assigned by the manager.
Assumes ownership for any crisis situation as it relates to service delivery and sees it through to completion.
QUALIFICATIONS
Education, Certification, or Licensure
High school diploma or equivalent required.
Bachelor's degree preferred.
Alcohol and Other Drug Counselor certification with CA approved certifying agency (CCAPP, CADTP, or CAADE).
A minimum of 3 years of supervisory experience.
Possess current First Aid and CPR certification or ability to obtain within 30 days of hire.
$62k-90k yearly est. 7d ago
Supervisor, Medical Support Services
Athena Health Care Systems 4.4
Nashville, TN jobs
At Athena Care, our mission is to improve access to quality mental health care so that people can live happier, healthier, more productive lives. Our vision is to create the leading mental health services platform in Tennessee and neighboring states.
Services include diagnostic assessment, medical management, psychotherapy, and TMS and Spravato treatments along with Intensive Outpatient Services for adolescents and adults. Founded in 2001, Athena Care is “in-network” with most major insurance plans.
Athena Care is currently seeking a Supervisor of Medical Support Services for our Nashville and surrounding clinics with a schedule of Monday - Friday, 8am - 5pm.
The Supervisor, Medical Support Services, provides leadership, oversight, and operational supervision for Athena Care's medical support teams, with primary responsibility for Medical Technicians (in-clinic) and Medical Technician Phone Line / Float staff workflows. This role ensures high-quality clinical support for medication providers and interventional psychiatry programs (Spravato, IM Ketamine, TMS), while maintaining strong compliance with training standards, clinical documentation requirements, patient safety protocols, and regulatory requirements. The Supervisor should be comfortable responding to clinical inquiries from the medical technicians when they need guidance but may not need the provider.
The Supervisor, Medical Support Services, serves as a key liaison to medication providers and clinical operations leadership, ensuring Medical Technicians deliver consistent, compliant, and patient-centered care across all assigned locations and phone-based support functions.
Requirements
Core Job Duties & Responsibilities
1. Team Leadership & Staff Supervision
Serve as the primary supervisor for Medical Technicians and Phone Line/Float Medical Technician staff.
Provide coaching, guidance, and performance feedback through ongoing mentorship and routine check-ins.
Manage accountability, attendance, and performance improvement plans as needed.
Support recruiting needs through interviewing, selection input, onboarding, and new hire training.
Provide retraining or corrective action when gaps in performance or compliance are identified.
2. Clinical Operations Oversight (Spravato / IM Ketamine / TMS)
Ensure Medical Technicians follow provider-established protocols and guidelines for interventional psychiatry services.
Ensure high-quality patient observation, patient engagement, and therapeutic support practices are maintained across all services.
Oversee controlled substance workflows and ensure ordering, inventory, and storage are completed in compliance with DEA/FDA requirements.
Coordinate logistics and ensure readiness for daily treatment schedules at all sites.
May require some hands-on direct patient care for IV Ketamine with the oversight and support of our medical team.
3. Phone Line / Float Operations Supervision
Oversee phone line clinical support workflows including patient calls, texts, voicemails, messages, and faxes.
Ensure staff appropriately delegate clinical concerns to providers and respond to patient needs in a timely and professional manner.
Ensure workflows for pharmacy communications, appointment support, and patient triage are consistently followed.
Manage float scheduling and clinic coverage across Middle Tennessee sites to ensure operational continuity and patient care needs are met.
4. Training & Ongoing Education
Ensure continuing education and competency validation occurs regularly to maintain clinical excellence and compliance.
Maintain accurate training documentation and ensure all staff meet required competencies.
Ensure staff have proper support for EMR documentation standards and workflows.
5. Compliance, Audits & Quality Assurance
Conduct routine audits for interventional psychiatry programs and phone line operations to ensure compliance and quality.
Monitor documentation compliance in EMR and ensure staff documentation meets standards.
Ensure compliance with regulatory requirements including OSHA, CLIA, HIPAA, CMS, and applicable state oversight requirements.
Identify and resolve issues impacting patient experience and provider support, escalating as needed.
6. Performance Metrics & Monitoring
Monitor and manage phone line team performance expectations using established metrics.
Ensure phone line teams are meeting targets related to:
Call and text acceptance rates
Availability standards
Average handle time expectations
Schedule adherence
Prior authorization completion targets
Provide monthly performance reviews, coaching, and support plans to drive improvement.
7. Inventory, Supplies & Facility Readiness
Manage inventory and ordering for onsite labs and interventional psychiatry programs including TMS and Spravato supplies.
Ensure supplies are stored safely and appropriately, and that clinics remain fully stocked for daily operations.
Monitor and ensure accuracy of clinical logs (e.g., refrigerator logs, controlled substance tracking, treatment logs).
8. Provider Support & Patient Access
Act as liaison between medication providers and medical support teams to ensure smooth workflows and strong communication.
Support appointment scheduling when needed and ensure adequate coverage at all sites.
Ensure REMS enrollment and payer requirements are met for Spravato program participants.
Job Requirements & Qualifications
Education / Experience
Associate's degree or higher in related field preferred.
Prior experience in mental health or interventional psychiatry environment preferred (TMS and/or Spravato).
Prior experience managing clinical or medical support teams preferred.
Licenses / Certifications
Current, unrestricted LPN or RN license issued by the state of TN required.
Current CPR/BLS certification required (may be obtained prior to start date).
Valid driver's license and ability to pass MVR screening requirements.
Knowledge, Skills & Abilities
Strong understanding of psychiatric disorders and interventional psychiatry treatment protocols
Knowledge of regulations and compliance standards (OSHA, CLIA, HIPAA, CMS, etc.)
Ability to complete manual vitals and perform blood draws
Ability to train others effectively and coach performance improvement
Strong organization, problem-solving, communication, and professional judgment
Physical Requirements
Office-type role with limited reaching, pulling, pushing, or carrying.
Salary Description $75,000 per year
$75k yearly 22d ago
Supervisor - Facilities Support Services
Mayo Healthcare 4.0
Fairmont, MN jobs
Provides work direction, education, orientation, training, and operational problem solving within the assigned work unit on a day to day basis. Assist with developing and maintaining a customer-focused and efficient work unit that supports mail and material delivery; and telephone operations and other areas as assigned. Work units could be staffed up to 24-hours a day, seven-days a week at multiple sites. Communicates department policies and procedures and interprets departmental and institutional policies to staff. Assists in current technology that supports the maintenance and growth of progressive and efficiently organized work units. Must be flexible to respond to changing priorities and handle changing workflow. Serves as a professional example and team leader to staff members working all shifts. Responsible for the development and management of productivity statistics to support staffing and works collaboratively with supervisor in expense management of work unit. Employs and promotes the use of quality management tools to ensure continuous improvement of systems, customer service and operations of work unit. Must be flexible to help at other locations across SWMN if needed.
Bachelor's degree or Associate degree with minimum of two years leadership experience as an assistant supervisor or work unit lead preferably in a medical center environment. Or, High school diploma and four years leadership experience as an assistant supervisor or work unit lead, preferably in a medical center environment. Must be able to demonstrate strong customer service, team building, and leadership skills, supervise daily operations, and must be able to work independently without direct supervision. The ability to interact professionally with patients, guests and staff is a must. The position also requires strong spoken and written communication skills, problem solving skills, decisiveness, and the ability to cope with ambiguous situations.
Visa sponsorship is not available for this position. This position is not eligible for F-1 OPT STEM extension.
$39k-56k yearly est. Auto-Apply 12d ago
Support Services Community Relations Monitor
Therapeutic Health Services 4.3
Seattle, WA jobs
Requirements
Requirements:
Monitoring parking lots and surrounding areas for safety and security.
Receiving training in de-escalation techniques and effectively managing tense situations.
Familiarizing yourself with all safety regulations applicable to our facilities and client care.
Assisting vehicles in entering and leaving the property safely.
Following designated routes to cover community "hot-spots" and maintain a visible presence.
Observing patient behavior and promptly reporting any suspicious activities to supervisors.
Directing clients away from congregating on sidewalks and ensuring compliance with designated smoking areas.
Staying vigilant of client activity within the surrounding community.
Documenting incidents accurately on incident reports.
Maintaining cleanliness by clearing garbage and debris from the parking lot daily and sweeping it monthly.
Occasionally assisting with cleaning tasks inside or outside the building.
Interacting with clients and employees in a therapeutic and constructive manner.
Proficiency in entering timesheets, responding to emails, and creating incident reports in electronic formats.
Flexibility to perform other tasks as assigned by management.
Minimum Qualifications:
High School Diploma/ GED
Must be able to maintain a vigilant presence in designated areas and respond promptly to suspicious activities.
Must be able to document incidents accurately using electronic formats.
Must be able to wear highly visible vest and other safety equipment as required.
Must be courteous and considerate to all clients and staff.
Must be able to project a positive image of THS while enforcing established policies and procedures.
Must be able to use a computer and electronic timesheet.
Must be familiar with Microsoft Word.
Must be able to be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques.
We offer the following benefits to full and some part-time staff:
Employer paid medical/dental/vision insurance packages.
Employer paid life insurance
12 accrued vacation days for year one, up to 20 days in subsequent years
12 days sick leave accrual per year
Mental Health Day
1 Personal Day
12 Paid Holidays
Flexible Spending Plan
403(b) Retirement plan
Employee Assistance Program
Training Allowance/License Reimbursement
We are also a Second Chance Employer
Salary Description $23 per Hour
$23 hourly 29d ago
Support Services Community Relations Monitor
Therapeutic Health Services 4.3
Seattle, WA jobs
Job DescriptionDescription:
Since 1972, Therapeutic Health Services (THS) has provided evidence-based, culturally appropriate and compassionate behavioral health treatment, programs and services for children, youth, and families with substance use and mental health disorders. We are on the frontlines:
Fighting the region's opioid epidemic
Providing behavioral health support for those experiencing homelessness
Lowering barriers to behavioral health for youth and adults who have had challenges accessing quality care
Specialists in serving the needs of the BIPOC and LGBTQIA communities
We are hiring for a proactive Community Liaison / Client & Facility Monitor who will be located at our Shoreline location. This person will ensure the safety and security of our location by monitoring our parking lots and surrounding areas. With de-escalation techniques, you'll assist with guiding vehicles, and report suspicious behavior. Your attention to detail and therapeutic approach will foster constructive interactions. This is an in-person position, Monday-Friday, 5:30-2:00, paying $23/hr.
Requirements:
Requirements:
Monitoring parking lots and surrounding areas for safety and security.
Receiving training in de-escalation techniques and effectively managing tense situations.
Familiarizing yourself with all safety regulations applicable to our facilities and client care.
Assisting vehicles in entering and leaving the property safely.
Following designated routes to cover community "hot-spots" and maintain a visible presence.
Observing patient behavior and promptly reporting any suspicious activities to supervisors.
Directing clients away from congregating on sidewalks and ensuring compliance with designated smoking areas.
Staying vigilant of client activity within the surrounding community.
Documenting incidents accurately on incident reports.
Maintaining cleanliness by clearing garbage and debris from the parking lot daily and sweeping it monthly.
Occasionally assisting with cleaning tasks inside or outside the building.
Interacting with clients and employees in a therapeutic and constructive manner.
Proficiency in entering timesheets, responding to emails, and creating incident reports in electronic formats.
Flexibility to perform other tasks as assigned by management.
Minimum Qualifications:
High School Diploma/ GED
Must be able to maintain a vigilant presence in designated areas and respond promptly to suspicious activities.
Must be able to document incidents accurately using electronic formats.
Must be able to wear highly visible vest and other safety equipment as required.
Must be courteous and considerate to all clients and staff.
Must be able to project a positive image of THS while enforcing established policies and procedures.
Must be able to use a computer and electronic timesheet.
Must be familiar with Microsoft Word.
Must be able to be trained on HIPAA and 42 CFR part 2 regulations and verbal de-escalation techniques.
We offer the following benefits to full and some part-time staff:
Employer paid medical/dental/vision insurance packages.
Employer paid life insurance
12 accrued vacation days for year one, up to 20 days in subsequent years
12 days sick leave accrual per year
Mental Health Day
1 Personal Day
12 Paid Holidays
Flexible Spending Plan
403(b) Retirement plan
Employee Assistance Program
Training Allowance/License Reimbursement
We are also a Second Chance Employer
$23 hourly 4d ago
Service Support Supervisor - Full Time
Alixarx 4.4
Milpitas, CA jobs
Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment.
Job DescriptionThe Service Support Supervisor is responsible for providing leadership to a core team of associates responsible for the receiving and replenishment of merchandise ensuring the sales floor is well presented and product is available for sale to the customer. The Service Support Supervisor is also accountable for accuracy of receiving documents, and provides supervision over merchandise deluxing and pricing operations. The Service Support Supervisor with assist with supervising a team of hourly associates when the Store Manager is not present. The Service Support Supervisor is also a role model within the unit for abiding by and holding others accountable for The Code of Business Conduct and overall business practices. Leads by example with the highest level of integrity. Must have day, evening and weekend availability to work.
APPLY AT: ************ JOB ID: 1264237
Qualifications
Education: HS graduate or equivalent
1-2 years retail/warehouse supervisory experience
Ability to lift in excess of 50 lbs., and use hand wheeled carts to move Appliances
Strong drive for results
Action oriented
Strong execution skills
Courageous leadership skills
Ability to manage multiple priorities simultaneously
Knowledge of store and retail operations
Excellent communication skills
Ability to pay attention to detail
Computer literacy
APPLY AT: ************ JOB ID: 1264237
Additional Information
All your information will be kept confidential according to EEO guidelines
Apply online to be considered: ************ and Req ID 1264237
$45k-69k yearly est. 60d+ ago
Service Support Supervisor - Full Time
Alixarx 4.4
Milpitas, CA jobs
Sears Hometown and Outlet Stores is a national retailer primarily focused on selling home appliances, hardware, tools and lawn and garden equipment. We operate through two segments - the Sears Hometown and Hardware segment and the Sears Outlet segment.
Job Description
The Service Support Supervisor is responsible for providing leadership to a core team of associates responsible for the receiving and replenishment of merchandise ensuring the sales floor is well presented and product is available for sale to the customer. The Service Support Supervisor is also accountable for accuracy of receiving documents, and provides supervision over merchandise deluxing and pricing operations. The Service Support Supervisor with assist with supervising a team of hourly associates when the Store Manager is not present. The Service Support Supervisor is also a role model within the unit for abiding by and holding others accountable for The Code of Business Conduct and overall business practices. Leads by example with the highest level of integrity. Must have day, evening and weekend availability to work.
APPLY AT: ************ JOB ID: 1264237
Qualifications
Education: HS graduate or equivalent
1-2 years retail/warehouse supervisory experience
Ability to lift in excess of 50 lbs., and use hand wheeled carts to move Appliances
Strong drive for results
Action oriented
Strong execution skills
Courageous leadership skills
Ability to manage multiple priorities simultaneously
Knowledge of store and retail operations
Excellent communication skills
Ability to pay attention to detail
Computer literacy
APPLY AT: ************ JOB ID: 1264237
Additional Information
All your information will be kept confidential according to EEO guidelines
Apply online to be considered: ************ and Req ID 1264237
$45k-69k yearly est. 1d ago
Community Services Supervisor - Longmont
Imagine! Colorado 4.5
Longmont, CO jobs
Essential Duties/Responsibilities * Supports in ensuring program quality of Community Services. * Understands and is able to perform of the Community Services' Coordinator, Facilitator, Therapeutic Specialist, and Community Counselor in a leadership role. * Supervises staff, including training, performance management, and disciplinary action. * Responsible for hiring and onboarding. *
Conducts quarterly performance reviews with direct reports. * Represents Community Services in communicating with providers, serving as community liaison and adhering to all Community Services' policies and procedures. * Supervises scheduling of staff and works directly with the Program Coordinator to ensure efficiency and quality of Community Services programming. * Responds to and reviews incidents, accidents, and emergencies, referring to the Assistant Program Manager when necessary. * Supports Program Manager and Assistant Director in effectively resolving concerns and complaints. * Aids the Program Manager in developing and implementing site-specific efficiencies. * Supports Program Manager in program area reporting and data maintenance. * Assists the Program Manager in maintaining regulatory compliance. * Maintains current, up-to-date knowledge of regulatory issues and changes. * Assists the Program Manager to ensure program compliance with all standards and regulations, including Imagine! policies and procedures. * Monitors and tracks data to ensure programmatic compliance. * Responsible for Quality Assurance and reviewing documentation requirements for State compliance on a daily basis. * Conducts quality assurance on community activities. * Conducts weekly quality assurance review of activity plans. * Contributes to the financial viability and integrity of Community Services. * Assists the Program Manager with budget development and review. * Ensures that Community Counselors accurately complete their required documentation within established timelines. * Regularly seeks to develop program-wide quality improvement initiatives. * Monitors program area spending, non-billable time, and program cost. * Responsible for monthly and annual program reporting * Supports Assistant Program Manager with monthly staff meetings. * Monitors unit utilization in regard to registration. Other Duties/Responsibilities * Supports Community Services' mission and Imagine!'s mission * Actively participates in staff meetings, workshops, in-services, discussions, etc. * Maintains and cares for department property, including supplies, vehicles, etc., being mindful of safety and cleanliness. * Represents Community Services in meetings and committees, as well as in promoting and marketing, as requested. * Implement Individual Treatment/Behavior Plans developed by Behavior Therapists and/or BCBAs * Responsible for the integrity and accuracy of data in the electronic health records and all other systems used in support of this program. Job Qualifications Knowledge, Skill, and Ability: * Demonstrated skill in working with people with developmental disabilities, preferably in a community-based setting. * Demonstrated ability to engage in skilled interaction with people who require therapeutic supports. * Effective written and verbal communication skills with individuals and groups at all professional levels. * Effective and creative negotiator and problem solver. * Ability to work independently and prioritize tasks for self and others. * Ability to work effectively with various technology including word processing software, internet based databases, assistive technology, etc. * Possession of a valid driver's license and ability to meet Imagine! driving requirements. * This position requires regular use of a personal mobile device such as a smartphone or tablet. Training/Education: * Bachelor's degree in human services preferred. * High school diploma required. Experience: * At least 1 year previous experience working with adults with developmental or cognitive disabilities required. * 6 months or more of supervision experience preferred. Working Environment/Physical Activities * Ability to lift 50 pounds on an occasional basis. * Ability to drive a van with wheelchair lift. * Ability to push wheelchairs and to lift and transfer participants as related to health and activity related needs. * Effective with shifting roles, responsibilities, and expectations in a changing environment. * Willingness and ability to respond to emergency situations as they arise. * Work is performed in a variety of environments including a typical office setting, in the community, and in private homes. * This position may require evening and weekend work. Imagine! is a nonprofit with a goal of helping people aspire to, and achieve, a fulfilling life of new possibilities by providing support services to individuals with intellectual disabilities and developmental disabilities (IDD). We are located in the Denver / Boulder metro area and support Boulder and Broomfield counties. OUR MISSION: Creating a world of opportunity for all abilities. Our services are community-based and mission-driven. We value creativity, innovation, and teamwork. Our employees enjoy generous benefits, flexible work schedules, comfortable/casual work environments, and meaningful and rewarding work with friendly, supportive co-workers. Equal Employment Opportunity - Valuing Diversity, Equity and Inclusion: Imagine! is an Equal Opportunity Employer, and complies with all applicable federal, state, and local laws governing Equal Employment Opportunity (EEO). We strive to foster a just, equitable, and inclusive workplace. We also recognize the value of diversity within our organization, and want to employ a workforce that effectively supports the diverse communities we serve. Unlawful discrimination in employment because of race, religion, color, sex, sexual orientation, gender or gender expression, age, national origin, ancestry, disability, veteran status, hair style or texture, genetic information, or other characteristics protected by applicable laws is strictly prohibited.
$27k-32k yearly est. 7d ago
Community Services Supervisor - Longmont
Imagine 4.5
Longmont, CO jobs
Essential Duties/Responsibilities
Supports in ensuring program quality of Community Services.
Understands and is able to perform of the Community Services' Coordinator, Facilitator, Therapeutic Specialist, and Community Counselor in a leadership role.
Supervises staff, including training, performance management, and disciplinary action.
Responsible for hiring and onboarding.
Conducts quarterly performance reviews with direct reports.
Represents Community Services in communicating with providers, serving as community liaison and adhering to all Community Services' policies and procedures.
Supervises scheduling of staff and works directly with the Program Coordinator to ensure efficiency and quality of Community Services programming.
Responds to and reviews incidents, accidents, and emergencies, referring to the Assistant Program Manager when necessary.
Supports Program Manager and Assistant Director in effectively resolving concerns and complaints.
Aids the Program Manager in developing and implementing site-specific efficiencies.
Supports Program Manager in program area reporting and data maintenance.
Assists the Program Manager in maintaining regulatory compliance.
Maintains current, up-to-date knowledge of regulatory issues and changes.
Assists the Program Manager to ensure program compliance with all standards and regulations, including Imagine! policies and procedures.
Monitors and tracks data to ensure programmatic compliance.
Responsible for Quality Assurance and reviewing documentation requirements for State compliance on a daily basis.
Conducts quality assurance on community activities.
Conducts weekly quality assurance review of activity plans.
Contributes to the financial viability and integrity of Community Services.
Assists the Program Manager with budget development and review.
Ensures that Community Counselors accurately complete their required documentation within established timelines.
Regularly seeks to develop program-wide quality improvement initiatives.
Monitors program area spending, non-billable time, and program cost.
Responsible for monthly and annual program reporting
Supports Assistant Program Manager with monthly staff meetings.
Monitors unit utilization in regard to registration.
Other Duties/Responsibilities
Supports Community Services' mission and Imagine!'s mission
Actively participates in staff meetings, workshops, in-services, discussions, etc.
Maintains and cares for department property, including supplies, vehicles, etc., being mindful of safety and cleanliness.
Represents Community Services in meetings and committees, as well as in promoting and marketing, as requested.
Implement Individual Treatment/Behavior Plans developed by Behavior Therapists and/or BCBAs
Responsible for the integrity and accuracy of data in the electronic health records and all other systems used in support of this program.
Job Qualifications
Knowledge, Skill, and Ability:
Demonstrated skill in working with people with developmental disabilities, preferably in a community-based setting.
Demonstrated ability to engage in skilled interaction with people who require therapeutic supports.
Effective written and verbal communication skills with individuals and groups at all professional levels.
Effective and creative negotiator and problem solver.
Ability to work independently and prioritize tasks for self and others.
Ability to work effectively with various technology including word processing software, internet based databases, assistive technology, etc.
Possession of a valid driver's license and ability to meet Imagine! driving requirements.
This position requires regular use of a personal mobile device such as a smartphone or tablet.
Training/Education:
Bachelor's degree in human services preferred.
High school diploma required.
Experience:
At least 1 year previous experience working with adults with developmental or cognitive disabilities required.
6 months or more of supervision experience preferred.
Working Environment/Physical Activities
Ability to lift 50 pounds on an occasional basis.
Ability to drive a van with wheelchair lift.
Ability to push wheelchairs and to lift and transfer participants as related to health and activity related needs.
Effective with shifting roles, responsibilities, and expectations in a changing environment.
Willingness and ability to respond to emergency situations as they arise.
Work is performed in a variety of environments including a typical office setting, in the community, and in private homes.
This position may require evening and weekend work.
Imagine! is a nonprofit with a goal of helping people aspire to, and achieve, a fulfilling life of new possibilities by providing support services to individuals with intellectual disabilities and developmental disabilities (IDD). We are located in the Denver / Boulder metro area and support Boulder and Broomfield counties.
OUR MISSION: Creating a world of opportunity for all abilities.
Our services are community-based and mission-driven. We value creativity, innovation, and teamwork. Our employees enjoy generous benefits, flexible work schedules, comfortable/casual work environments, and meaningful and rewarding work with friendly, supportive co-workers.
Equal Employment Opportunity - Valuing Diversity, Equity and Inclusion:
Imagine! is an Equal Opportunity Employer, and complies with all applicable federal, state, and local laws governing Equal Employment Opportunity (EEO). We strive to foster a just, equitable, and inclusive workplace. We also recognize the value of diversity within our organization, and want to employ a workforce that effectively supports the diverse communities we serve. Unlawful discrimination in employment because of race, religion, color, sex, sexual orientation, gender or gender expression, age, national origin, ancestry, disability, veteran status, hair style or texture, genetic information, or other characteristics protected by applicable laws is strictly prohibited.
$27k-32k yearly est. 6d ago
Support Services Supervisor
Dermatology Associates 4.6
Johnson City, TN jobs
Job DescriptionBenefits:
401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Support ServicesSupervisorStatus: Full-Time, Non-Exempt
Reports To: Support Services Manager
Position Summary
The Support ServicesSupervisor leads front-office operations to ensure patients receive timely, accurate, and professional service. This role oversees support staff, monitors workflow, and supports registration, scheduling, and check-out functions. The ideal candidate is organized, confident, and leads with professionalism, accountability, and teamwork.
Primary Responsibilities
Supervise and support front-office staff and adjust assignments based on patient volume and workflow
Train new employees and reinforce accuracy, service standards, professionalism, and communication
Ensure accurate documentation, insurance verification, and referral requirements
Support proper scheduling and provide hands-on help during peak patient flow
Monitor copay and balance collection; reconcile daily cash drawers
Respond to patient concerns professionally and communicate clearly with providers and staff
Secondary Responsibilities
Provide coverage for registration, scheduling, phones, and check-out as needed
Maintain supply organization and coordinate vendor or facility needs
Participate in meetings, training, and continuous improvement efforts
Follow HIPAA, OSHA, safety, and internal compliance standards
Qualifications
High school diploma or equivalent required
Prior medical office experience preferred
Leadership, scheduling, billing, or patient-service experience highly valued
Ideal Strengths
Strong verbal communication and service mindset
Accuracy, attention to detail, and follow-through
Calm, professional presence in a fast-paced environment
Ability to resolve problems and manage competing demands
Compensation & Wage Structure
Wage: $20.00 per hour
Eligible annually for cost-of-living wage increases, based on organizational guidelines and annual review outcomes
Job Details
Job Type: Full-time
Expected Hours: 40 hours per week
Medical Specialty: Dermatology
Schedule
8-hour shift
Monday through Friday
Why This Role Matters
This position directly influences the patient experience at check-in, throughout their visit, and during follow-up scheduling. Our team values service, humility, and accountabilityand we are proud of the standard we strive to uphold every day.
If leadership through service is important to you, and you enjoy helping a team operate smoothly and efficiently, we encourage you to apply.
Employment Contingencies: Employment may be contingent upon background screening, reference verification, and compliance with internal policies.