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Customer Service Professional jobs at Rollins - 21 jobs

  • Customs Brokerage Rep II Tue -Sat 10:00 am - 7:00pm ( Remote )

    UPS 4.6company rating

    El Paso, TX jobs

    **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Job Summary** This position troubleshoots and communicates documentation discrepancy issues with customers and foreign origins. This position audits commercial documents, applies harmonized tariff schedule codes for accurate duty assessments and ensures all federal requirements are met. This position handles general customs brokerage activities and general office and data entry tasks. **Responsibilities:** Preparation of customs entries and forwarding freight to designated locations. This may involve interface with international and domestic carriers, overseas offices, and importers. Prepare Customs entries and follow-up with the clearance process on all entries prepared. Communicate documentation discrepancies to client and supervisor. Coordinate freight delivery to designated locations. Resolve finance and accounting reconciliation exchange issues. Responsible for filing entries to customs via GBS-CM in a timely and accurate manner. Responsibilities may include scanning entries into the imaging system meeting allotted and sensitive time requirements. Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases. Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. Establish and maintain client relationships. Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account. **Qualifications:** High school diploma, GED, or International equivalent Basic knowledge of customs operations, laws and regulations, and other government departments Basic computer skills Basic understanding of HS system Must be located in El Paso - First 2 weeks in office **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Other Criteria:** UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. **Basic Qualifications:** Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $39k-55k yearly est. 13d ago
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  • Customs Brokerage Representative III: Mon-Fri: 8 am - 5 pm EST - Remote

    UPS 4.6company rating

    Middleburg Heights, OH jobs

    **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** ****Local Remote-Must be within a reasonable commutable distance to Middleburg Heights**** **Job Summary** This position demonstrates advanced knowledge of entry writing. He/She classifies according to the Harmonized Tariff Schedules (HTS), participates in government agencies clearances (PGA), Code of Regulations, and Customs regulations. **Responsibilities:** + Prepares customs entries and forwards freight to designated locations including interface with international and domestic carriers, overseas offices, and importers. + Prepares customs entries and follows-up with the clearance process on all entries prepared. + Communicates documentation discrepancies to client and supervisor. + Coordinates freight delivery to designated locations. + Resolves finance and accounting reconciliation exchange issues. + Scans entries into the imaging system meeting allotted and sensitive time requirements. + Prepares reports/presentations and analysis using various software packages and databases. + Follows up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. + Establishes and maintains client relationships. + Requires a weekend work schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements. **Qualifications:** + High school diploma, GED, or International equivalent + Minimum of 2 years' experience working for a Customs Broker + Basic knowledge of customs operations, laws and regulations, and other government departments + Proficiency in Microsoft Office + Customers Broker License - Preferred + Accurate and rapid data entry + Excellent verbal and written communications skills **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Other Criteria:** UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. **Basic Qualifications:** Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $35k-44k yearly est. 2d ago
  • Remote OCCC Customer Service Agent - National Accounts

    Orkin, LLC 3.7company rating

    Remote

    Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in with our team! We are seeking talented CUSTOMER SERVICE PROFESSIONALS for our remote National Accounts Team. Our call center is open 24 hours a day/7 days a week. Candidates must have the ability to work a flexible schedule, including days, evenings, overnight, weekends, and/or holidays to ensure we have consistent support for our commercial customers. You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams. Our Customer Service Agents are key to supporting our commercial clients. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will… * Work remotely from your home office. You must have a minimum of 20 mpbs upload and 50 mpbs download or higher, high speed internet connection. We will provide the computer and technical equipment necessary to be successful in this role * Build and maintain strong customer relationships with key business executives and stakeholders * Manage the customer relationship to ensure best in class service with 100% accuracy * Retain business by offering several remedies to prevent account cancellations * Manage high volume inbound calls and email requests * Identify opportunities to add additional services to increase the value of the property * Use different gamification methods as a tool to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, overnight and holidays); based on business needs * Three-week quality Training Program that will equip you with the skills and knowledge to be successful * Gamification methods to measure performance and increase engagement virtually * Ongoing training to grow professionally * Great pay and incentives (minimum $20/hour) * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick time * Employee discounts, tuition reimbursement, dependent scholarship awards Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA * Orkin's National Accounts Contact Center is a high energy, fun and collaborative work environment with strong leadership Are you ready to be an Orkin Pro? Qualifications What's required * High School/GED * 2+ years customer service, sales, or account management of major/national accounts experience * Ability to pass a computer assessment * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem (speed test must be completed via ****************** What you'll need * Excellent verbal, written, and interpersonal communication is a prerequisite * Flexibility with schedule and work hours to align with business needs * An eye for detail and for accuracy * Demonstrable experience managing high profile, multi-location, and/or high revenue commercial accounts * Demonstrated ability to multitask * Intermediate to advanced skill in various software and web-based applications * Proficient in Microsoft Office * Demonstrated ability to prioritize tasks and manage time efficiently * We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What's required * High School/GED * 2+ years customer service, sales, or account management of major/national accounts experience * Ability to pass a computer assessment * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem (speed test must be completed via ****************** What you'll need * Excellent verbal, written, and interpersonal communication is a prerequisite * Flexibility with schedule and work hours to align with business needs * An eye for detail and for accuracy * Demonstrable experience managing high profile, multi-location, and/or high revenue commercial accounts * Demonstrated ability to multitask * Intermediate to advanced skill in various software and web-based applications * Proficient in Microsoft Office * Demonstrated ability to prioritize tasks and manage time efficiently * We encourage applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams. Our Customer Service Agents are key to supporting our commercial clients. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will… * Work remotely from your home office. You must have a minimum of 20 mpbs upload and 50 mpbs download or higher, high speed internet connection. We will provide the computer and technical equipment necessary to be successful in this role * Build and maintain strong customer relationships with key business executives and stakeholders * Manage the customer relationship to ensure best in class service with 100% accuracy * Retain business by offering several remedies to prevent account cancellations * Manage high volume inbound calls and email requests * Identify opportunities to add additional services to increase the value of the property * Use different gamification methods as a tool to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, overnight and holidays); based on business needs * Three-week quality Training Program that will equip you with the skills and knowledge to be successful * Gamification methods to measure performance and increase engagement virtually * Ongoing training to grow professionally * Great pay and incentives (minimum $20/hour) * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick time * Employee discounts, tuition reimbursement, dependent scholarship awards Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA * Orkin's National Accounts Contact Center is a high energy, fun and collaborative work environment with strong leadership Are you ready to be an Orkin Pro?
    $20 hourly 60d+ ago
  • Remote OCCC Bilingual Spanish Customer Service Agent

    Orkin, LLC 3.7company rating

    Remote

    Are you self-motivated? Do you enjoy helping people? Do you have extraordinary sales and customer service experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking talented SPANISH BILINGUAL PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams. Our Spanish Bilingual Representatives are key to supporting our field offices and customers. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. In this role, you will interact directly with our customers and be the first impression of the brand. You will be responsible for identifying the customer's needs and providing a customized solution. Provide excellent customer service and retain their services. You will… * Identify customers' needs, clarify information, research every issue and provide solutions * Support our field's peak season that starts building around February * During peak season you can expect heavy call volume * Manage the customer relationship to ensure best in class service * Identify opportunities for cross-selling and up-selling * Assist customers by offering remedies to retain business * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * A quality Training Program that will equip you with the skills and knowledge to be successful. Must be available to attend training Mon - Fri from 9am - 6pm EST * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives ($17.73/hour minimum plus potential for commissions) * Medical, dental, vision, PTO, 401(k) plan with company match, employee stock purchase plan Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management Qualifications What's required * High School/GED * 1 - 2 years commissioned sales and customer service experience; direct sales/phone sales in or out of a call center environment preferred * Bilingual (Fluent communicating in the English and Spanish language including written and oral) * Applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mpbs upload high speed internet connection, with the ability to hard wire directly to a modem. Speed test must be completed via ****************** What you'll need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Ability to prioritize tasks and manage time efficiently Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer * High School What's required * High School/GED * 1 - 2 years commissioned sales and customer service experience; direct sales/phone sales in or out of a call center environment preferred * Bilingual (Fluent communicating in the English and Spanish language including written and oral) * Applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mpbs upload high speed internet connection, with the ability to hard wire directly to a modem. Speed test must be completed via ****************** What you'll need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Ability to prioritize tasks and manage time efficiently Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer * High School At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams. Our Spanish Bilingual Representatives are key to supporting our field offices and customers. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. In this role, you will interact directly with our customers and be the first impression of the brand. You will be responsible for identifying the customer's needs and providing a customized solution. Provide excellent customer service and retain their services. You will… * Identify customers' needs, clarify information, research every issue and provide solutions * Support our field's peak season that starts building around February * During peak season you can expect heavy call volume * Manage the customer relationship to ensure best in class service * Identify opportunities for cross-selling and up-selling * Assist customers by offering remedies to retain business * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * A quality Training Program that will equip you with the skills and knowledge to be successful. Must be available to attend training Mon - Fri from 9am - 6pm EST * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives ($17.73/hour minimum plus potential for commissions) * Medical, dental, vision, PTO, 401(k) plan with company match, employee stock purchase plan Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management
    $17.7 hourly 50d ago
  • Remote OCCC Bilingual Spanish Customer Service Agent

    Orkin, LLC 3.7company rating

    Remote

    Are you self-motivated? Do you enjoy helping people? Do you have extraordinary sales and customer service experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking talented SPANISH BILINGUAL PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams. Our Spanish Bilingual Representatives are key to supporting our field offices and customers. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. In this role, you will interact directly with our customers and be the first impression of the brand. You will be responsible for identifying the customer's needs and providing a customized solution. Provide excellent customer service and retain their services. You will… * Identify customers' needs, clarify information, research every issue and provide solutions * Support our field's peak season that starts building around February * During peak season you can expect heavy call volume * Manage the customer relationship to ensure best in class service * Identify opportunities for cross-selling and up-selling * Assist customers by offering remedies to retain business * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * A quality Training Program that will equip you with the skills and knowledge to be successful. Must be available to attend training Mon - Fri from 9am - 6pm EST * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives ($17.73/hour minimum plus potential for commissions) * Medical, dental, vision, PTO, 401(k) plan with company match, employee stock purchase plan Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management Qualifications What's required * High School/GED * 1 - 2 years commissioned sales and customer service experience; direct sales/phone sales in or out of a call center environment preferred * Bilingual (Fluent communicating in the English and Spanish language including written and oral) * Applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mpbs upload high speed internet connection, with the ability to hard wire directly to a modem. Speed test must be completed via ****************** What you'll need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Ability to prioritize tasks and manage time efficiently Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What's required * High School/GED * 1 - 2 years commissioned sales and customer service experience; direct sales/phone sales in or out of a call center environment preferred * Bilingual (Fluent communicating in the English and Spanish language including written and oral) * Applicants to complete our short Culture Index Survey so we can get to know your natural work style and preferences * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mpbs upload high speed internet connection, with the ability to hard wire directly to a modem. Speed test must be completed via ****************** What you'll need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Ability to prioritize tasks and manage time efficiently Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams. Our Spanish Bilingual Representatives are key to supporting our field offices and customers. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. In this role, you will interact directly with our customers and be the first impression of the brand. You will be responsible for identifying the customer's needs and providing a customized solution. Provide excellent customer service and retain their services. You will… * Identify customers' needs, clarify information, research every issue and provide solutions * Support our field's peak season that starts building around February * During peak season you can expect heavy call volume * Manage the customer relationship to ensure best in class service * Identify opportunities for cross-selling and up-selling * Assist customers by offering remedies to retain business * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * A quality Training Program that will equip you with the skills and knowledge to be successful. Must be available to attend training Mon - Fri from 9am - 6pm EST * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives ($17.73/hour minimum plus potential for commissions) * Medical, dental, vision, PTO, 401(k) plan with company match, employee stock purchase plan Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management
    $17.7 hourly 50d ago
  • Remote OCCC Customer Service Agent_Seasonal

    Orkin, LLC 3.7company rating

    Remote

    Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will… * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Support our field's peak season that starts building around February * During peak season you can expect heavy call volume * Manage the customer relationship to ensure best in class service * Identify opportunities for cross-selling and up-selling * Assist customers by offering remedies to retain business * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * Four-week quality Training Program that will equip you with the skills and knowledge to be successful. Must be available to attend training Mon - Fri from 9am - 6pm EST * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives ($16.73 hour plus 3% sales commission) * 401(k) plan with company match, employee stock purchase plan * High performance and reliability could lead to regular, full-time employment, when available, based on business needs Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro? Qualifications What's required * High School/GED * 1 - 2 years customer service experience within or outside a call center * Completion of a Culture Index assessment * Verification of internet speed * Ability to pass a computer assessment * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem (speed test must be completed via ****************** What you will need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Excellent customer service soft skills such as empathy * Ability to prioritize tasks and manage time efficiently Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What's required * High School/GED * 1 - 2 years customer service experience within or outside a call center * Completion of a Culture Index assessment * Verification of internet speed * Ability to pass a computer assessment * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem (speed test must be completed via ****************** What you will need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Excellent customer service soft skills such as empathy * Ability to prioritize tasks and manage time efficiently Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will… * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Support our field's peak season that starts building around February * During peak season you can expect heavy call volume * Manage the customer relationship to ensure best in class service * Identify opportunities for cross-selling and up-selling * Assist customers by offering remedies to retain business * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * Four-week quality Training Program that will equip you with the skills and knowledge to be successful. Must be available to attend training Mon - Fri from 9am - 6pm EST * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives ($16.73 hour plus 3% sales commission) * 401(k) plan with company match, employee stock purchase plan * High performance and reliability could lead to regular, full-time employment, when available, based on business needs Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro?
    $16.7 hourly 60d+ ago
  • Remote OCCC Customer Service Agent_Seasonal

    Orkin, LLC 3.7company rating

    Remote

    Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will… * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Support our field's peak season that starts building around February * During peak season you can expect heavy call volume * Manage the customer relationship to ensure best in class service * Identify opportunities for cross-selling and up-selling * Assist customers by offering remedies to retain business * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * Four-week quality Training Program that will equip you with the skills and knowledge to be successful. Must be available to attend training Mon - Fri from 9am - 6pm EST * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives (min $16.73 hour plus 3% sales commission) * 401(k) plan with company match, employee stock purchase plan * High performance and reliability could lead to regular, full-time employment, when available, based on business needs Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro? Qualifications What's required * High School/GED * 1 - 2 years customer service experience within or outside a call center * Completion of a Culture Index assessment * Verification of internet speed * Ability to pass a computer assessment * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem What you will need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Excellent customer service soft skills such as empathy * Ability to prioritize tasks and manage time efficiently Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What's required * High School/GED * 1 - 2 years customer service experience within or outside a call center * Completion of a Culture Index assessment * Verification of internet speed * Ability to pass a computer assessment * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem What you will need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Excellent customer service soft skills such as empathy * Ability to prioritize tasks and manage time efficiently Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will… * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Support our field's peak season that starts building around February * During peak season you can expect heavy call volume * Manage the customer relationship to ensure best in class service * Identify opportunities for cross-selling and up-selling * Assist customers by offering remedies to retain business * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * Four-week quality Training Program that will equip you with the skills and knowledge to be successful. Must be available to attend training Mon - Fri from 9am - 6pm EST * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives (min $16.73 hour plus 3% sales commission) * 401(k) plan with company match, employee stock purchase plan * High performance and reliability could lead to regular, full-time employment, when available, based on business needs Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro?
    $16.7 hourly 60d+ ago
  • Remote OCCC Customer Service Agent_Seasonal

    Orkin, LLC 3.7company rating

    Remote

    Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will… * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Support our field's peak season that starts building around February * During peak season you can expect heavy call volume * Manage the customer relationship to ensure best in class service * Identify opportunities for cross-selling and up-selling * Assist customers by offering remedies to retain business * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * Four-week quality Training Program that will equip you with the skills and knowledge to be successful. * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives ($16.73 hour plus 3% sales commission) * 401(k) plan with company match, employee stock purchase plan * High performance and reliability could lead to regular, full-time employment, when available, based on business needs Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro? Qualifications What's required * High School/GED * 1 - 2 years customer service experience within or outside a call center * Completion of a Culture Index assessment * Verification of internet speed * Ability to pass a computer assessment * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem (speed test must be completed via ****************** What you will need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Excellent customer service soft skills such as empathy * Ability to prioritize tasks and manage time efficiently Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What's required * High School/GED * 1 - 2 years customer service experience within or outside a call center * Completion of a Culture Index assessment * Verification of internet speed * Ability to pass a computer assessment * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem (speed test must be completed via ****************** What you will need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Excellent customer service soft skills such as empathy * Ability to prioritize tasks and manage time efficiently Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will… * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Support our field's peak season that starts building around February * During peak season you can expect heavy call volume * Manage the customer relationship to ensure best in class service * Identify opportunities for cross-selling and up-selling * Assist customers by offering remedies to retain business * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * Four-week quality Training Program that will equip you with the skills and knowledge to be successful. * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives ($16.73 hour plus 3% sales commission) * 401(k) plan with company match, employee stock purchase plan * High performance and reliability could lead to regular, full-time employment, when available, based on business needs Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro?
    $16.7 hourly 60d+ ago
  • Customs Brokerage Rep II M-F 8:00am - 5:00pm ( Remote )

    UPS 4.6company rating

    Remote

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position troubleshoots and communicates documentation discrepancy issues with customers and foreign origins. This position audits commercial documents, applies harmonized tariff schedule codes for accurate duty assessments and ensures all federal requirements are met. This position handles general customs brokerage activities and general office and data entry tasks. Responsibilities: Preparation of customs entries and forwarding freight to designated locations. This may involve interface with international and domestic carriers, overseas offices, and importers. Prepare Customs entries and follow-up with the clearance process on all entries prepared. Communicate documentation discrepancies to client and supervisor. Coordinate freight delivery to designated locations. Resolve finance and accounting reconciliation exchange issues. Responsible for filing entries to customs via GBS-CM in a timely and accurate manner. Responsibilities may include scanning entries into the imaging system meeting allotted and sensitive time requirements. Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases. Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. Establish and maintain client relationships. Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account. Qualifications: High school diploma, GED, or International equivalent Basic knowledge of customs operations, laws and regulations, and other government departments Basic computer skills Basic understanding of HS system Must be located in El Paso - first 2 weeks in office Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
    $35k-48k yearly est. Auto-Apply 12d ago
  • Customs Brokerage Rep. III M-F 8am-4:30pm **Remote**

    UPS 4.6company rating

    Chicago, IL jobs

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position demonstrates advanced knowledge of entry writing. He/She classifies according to the Harmonized Tariff Schedules (HTS), participates in government agencies clearances (PGA), Code of Regulations, and Customs regulations. Responsibilities: Prepares customs entries and forwards freight to designated locations including interface with international and domestic carriers, overseas offices, and importers. Prepares customs entries and follows-up with the clearance process on all entries prepared. Communicates documentation discrepancies to client and supervisor. Coordinates freight delivery to designated locations. Resolves finance and accounting reconciliation exchange issues. Scans entries into the imaging system meeting allotted and sensitive time requirements. Prepares reports/presentations and analysis using various software packages and databases. Follows up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. Establishes and maintains client relationships. Requires a weekend work schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements. Qualifications: High school diploma, GED, or International equivalent Minimum of 2 years' experience working for a Customs Broker Basic knowledge of customs operations, laws and regulations, and other government departments Proficiency in Microsoft Office Customers Broker License - Preferred Accurate and rapid data entry Excellent verbal and written communications skills Grade 07 Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
    $39k-48k yearly est. Auto-Apply 7d ago
  • Remote OCCC Customer Service Agent_Seasonal

    Orkin, LLC 3.7company rating

    Indiana, PA jobs

    Are you self-motivated? Do you enjoy helping people? Do you have extraordinary customer service, retention and sales experience? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! We are seeking talented SEASONAL CUSTOMER SERVICE PROFESSIONALS for our remote Orkin Customer Contact Center. Must have the ability to work a flexible schedule, including days, evenings, weekends, and/or holidays to ensure we have consistent support for our customers. You get the advantage of a highly persuasive pitch: top-notch protection from an iconic brand name and the industry leader with almost 125 years of experience. That is backed by award-winning training that ensures the professionalism and expertise of all Orkin Pros It is a role that combines your competitive drive and your desire to be part of a talented team. You will have the opportunity to assist and retain our valued customers while having the opportunity to increase your earning potential in upselling current customers. Not to mention, you will receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. With our training program, you will receive all the tools you need to succeed. Plus, if there is one thing, we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will… * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Support our field's peak season that starts building around February * During peak season you can expect heavy call volume * Manage the customer relationship to ensure best in class service * Identify opportunities for cross-selling and up-selling * Assist customers by offering remedies to retain business * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * Four-week quality Training Program that will equip you with the skills and knowledge to be successful. * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives (min $16.73 hour plus 3% sales commission) * 401(k) plan with company match, employee stock purchase plan * High performance and reliability could lead to regular, full-time employment, when available, based on business needs Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro? Qualifications What's required * High School/GED * 1 - 2 years customer service experience within or outside a call center * Completion of a Culture Index assessment * Verification of internet speed * Ability to pass a computer assessment * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem What you will need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Excellent customer service soft skills such as empathy * Ability to prioritize tasks and manage time efficiently Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer What's required * High School/GED * 1 - 2 years customer service experience within or outside a call center * Completion of a Culture Index assessment * Verification of internet speed * Ability to pass a computer assessment * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 50 mbps download/20 mbps upload or higher, high speed internet connection with the ability to hard wire directly to a modem What you will need * Excellent interpersonal and communication skills * Strong computer skills in various software and web-based applications * Proficient in Microsoft Office * Comfortable working in a high-volume role * Excellent customer service soft skills such as empathy * Ability to prioritize tasks and manage time efficiently Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote Customer Contact Center with dedicated inbound and outbound sales, customer service, retention, chat, and a bilingual team. Our Seasonal Customer Service Tele-Agents are key to supporting our field offices and customers alike. The Pest Management Industry is growing - and is a recession-resistant line of business. Consider this opportunity for you to expand your knowledge and increase your earnings in a financially stable and growing industry. You will… * Work remotely from your home office. (We will provide the computer and other equipment necessary to be successful in this role) * Support our field's peak season that starts building around February * During peak season you can expect heavy call volume * Manage the customer relationship to ensure best in class service * Identify opportunities for cross-selling and up-selling * Assist customers by offering remedies to retain business * Use different gamification tools to measure performance We Offer… * Variety of Schedules (Schedule may include nights, weekends, and holidays) * Four-week quality Training Program that will equip you with the skills and knowledge to be successful. * Gamification methods to measure performance and increase engagement virtually * Great pay and incentives (min $16.73 hour plus 3% sales commission) * 401(k) plan with company match, employee stock purchase plan * High performance and reliability could lead to regular, full-time employment, when available, based on business needs Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA * Orkin's Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro?
    $16.7 hourly 38d ago
  • Customs Brokerage Rep II - PGA Wed-Sun 7:30am-4pm EST Remote

    UPS 4.6company rating

    Champlain, NY jobs

    **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Job Summary** This position troubleshoots and communicates documentation discrepancy issues with customers and foreign origins. This position audits commercial documents, applies harmonized tariff schedule codes for accurate duty assessments and ensures all federal requirements are met. This position handles general customs brokerage activities and general office and data entry tasks. **Responsibilities:** Preparation of customs entries and forwarding freight to designated locations. This may involve interface with international and domestic carriers, overseas offices, and importers. Prepare Customs entries and follow-up with the clearance process on all entries prepared. Communicate documentation discrepancies to client and supervisor. Coordinate freight delivery to designated locations. Resolve finance and accounting reconciliation exchange issues. Responsible for filing entries to customs via GBS-CM in a timely and accurate manner. Responsibilities may include scanning entries into the imaging system meeting allotted and sensitive time requirements. Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases. Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. Establish and maintain client relationships. Position may require a weekend schedule on a department rotation basis and not limited to working a holiday schedule based on the needs of the operation and requirements of the account. **Qualifications:** High school diploma, GED, or International equivalent Basic knowledge of customs operations, laws and regulations, and other government departments Basic computer skills Basic understanding of HS system Grade 06 **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
    $39k-47k yearly est. 6d ago
  • Customs Brokerage Rep III - Remote M-F 9:00am-5:30pm EST

    UPS 4.6company rating

    Champlain, NY jobs

    **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Job Summary** This position demonstrates advanced knowledge of entry writing. He/She classifies according to the Harmonized Tariff Schedules (HTS), participates in government agencies clearances (PGA), Code of Regulations, and Customs regulations. **Responsibilities:** + Prepares customs entries and forwards freight to designated locations including interface with international and domestic carriers, overseas offices, and importers. + Prepares customs entries and follows-up with the clearance process on all entries prepared. + Communicates documentation discrepancies to client and supervisor. + Coordinates freight delivery to designated locations. + Resolves finance and accounting reconciliation exchange issues. + Scans entries into the imaging system meeting allotted and sensitive time requirements. + Prepares reports/presentations and analysis using various software packages and databases. + Follows up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. + Establishes and maintains client relationships. + Requires a weekend work schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements. **Qualifications:** + High school diploma, GED, or International equivalent + Minimum of 2 years' experience working for a Customs Broker + Basic knowledge of customs operations, laws and regulations, and other government departments + Proficiency in Microsoft Office + Customers Broker License - Preferred + Accurate and rapid data entry + Excellent verbal and written communications skills Grade 07 **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
    $39k-47k yearly est. 4d ago
  • Customs Brokerage Rep III **Remote** Monday-Friday 9am to 5:30pm EST

    UPS 4.6company rating

    Springfield, NY jobs

    **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **** Must have Brokerage and/or** **Air/Ocean Transportation experience**** **Job Summary** This position demonstrates advanced knowledge of entry writing. He/She classifies according to the Harmonized Tariff Schedules (HTS), participates in government agencies clearances (PGA), Code of Regulations, and Customs regulations. **Responsibilities:** + Prepares customs entries and forwards freight to designated locations including interface with international and domestic carriers, overseas offices, and importers. + Prepares customs entries and follows-up with the clearance process on all entries prepared. + Communicates documentation discrepancies to client and supervisor. + Coordinates freight delivery to designated locations. + Resolves finance and accounting reconciliation exchange issues. + Scans entries into the imaging system meeting allotted and sensitive time requirements. + Prepares reports/presentations and analysis using various software packages and databases. + Follows up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. + Establishes and maintains client relationships. + Requires a weekend work schedule on a department rotation basis and holiday schedule based on the needs of the operation and account requirements. **Qualifications:** + High school diploma, GED, or International equivalent + Minimum of 2 years' experience working for a Customs Broker + Basic knowledge of customs operations, laws and regulations, and other government departments + Proficiency in Microsoft Office + Customers Broker License - Preferred + Accurate and rapid data entry + Excellent verbal and written communications skills **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Employer will sponsor visas for specific positions. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
    $38k-48k yearly est. 8d ago
  • Customer Service Representative (Remote)

    Terminix 4.3company rating

    Tennessee jobs

    Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." Job Summary This position is responsible for inbound and outbound contacts via an omnichannel approach to solve customer needs and expand relationships. Provide a high-quality service experience that generates creative lead and direct selling opportunities. Answers predominately routine inquires, resolves problems that may require deviation from standard operating procedures, and promotes new products/services to expand customer relationships. Key Performance Indicators First Call Resolution % Customer Satisfaction rating Sales Revenue ($ sold per call, CTV lead rate) Quality Assurance scores Average Handle Time Utilization (Overall % of the time Colleagues are logged in and being productive) Principal Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following: Handles customer calls/correspondence for service, scheduling, and billing inquiries turning great service into revenue generating contacts Offers Home Inspection leads to all customers that qualify Identify the needs of current and new customers and offer products to close sells and generate revenue and commissions Cultivates and maintains on-going customer relationships General knowledge of the organization, products, and/or services Excellent verbal communication skills with ability to overcome objections and ability to de-escalate situations Uses computerized system for identifying customer needs, tracking contacts, information gathering, and/or troubleshooting Communicates with branch personnel to resolve service and scheduling issues Initiates outbound customer service calls for various campaigns Handles incoming calls from technicians to provide support. CANDIDATE SUMMARY Required Experience 1-2 years of customer service experience preferred 1-2 years of phone sales experience preferred Ability to use a computer Basic knowledge of Microsoft Word, Excel, and Windows Ability to type 35 wpm preferred Required Leadership Traits and Characteristics Good verbal, written, and interpersonal communication skills Ability to overcome objections and problem solve Ability to work in a fast-paced environment Good problem-solving skills Ability to work flexible schedule, including weekends and holidays Must be dependable and consistently punctual for all scheduled shifts A private home office/workspace suitable for working remotely during scheduled shift Broadband internet (25Mbps download & 5Mbps upload speeds) with ability to hardwire via an Ethernet cable Child / dependent care as necessary during the hours of scheduled shift Formal Education, Qualifications or Training High school diploma or GED Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more Savings and Retirement 401(k) retirement plan with company-matching contributions Work-Life Balance Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Customer Service Associate - Part Time

    UPS 4.6company rating

    Kingston, NY jobs

    The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. RESPONSIBILITIES Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, The UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Takes action to learn all product and service offerings, alternative solutions, and industry trends Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean, organized, and safe working environment Performs other duties as assigned QUALIFICATIONS High school diploma or GED required Strong computer skills, including Microsoft Office and Adobe Suites Outstanding phone skills Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Clear penmanship
    $37k-43k yearly est. Auto-Apply 60d+ ago
  • Customs Brokerage Rep. III: M-F 8am-4:30pm EST

    UPS 4.6company rating

    Champlain, NY jobs

    **Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **:** Job Description **Job Summary** This position works with customers and brokerage operations to file entry corrections to U.S. Customs. It demonstrates advanced knowledge of entry writing and written communication skills. He/She classifies reviews the Harmonized Tariff Schedules (HTS), 19 CFR Regulations as well as CROSS Rulings to prepare corrected entries and written narratives to U.S. Customs. **Responsibilities:** + Reviews original entry submitted to U.S. Customs to make needed corrections provided by the customer. + Main post entry processing with be post summary corrections and 520d claims. + Prepares written narrative explaining to U.S. Customs why the changes are being made and providing supportive literature and details. + Communicates documentation discrepancies to client and supervisor. + Provides corrected invoices and documents to the Customer. + Scans entries into the imaging system meeting allotted and sensitive time requirements. + Follows up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. + Establishes and maintains client relationships. **Qualifications:** + High school diploma, GED, or International equivalent + Minimum of 2 years' experience working for a Customs Broker + Knowledge of customs operations, laws and regulations, and other government departments + Proficiency in Microsoft Office + Customers Broker License - Preferred + Accurate and rapid data entry + Excellent verbal and written communications skills Grade 07 **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. **Other Criteria:** UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. **Basic Qualifications:** Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer. **Pay Range:** Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $19.10/hr to $31.00/hr. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants are offered annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. The company offers the following benefits for this position, subject to applicable eligibility requirements. Medical/prescription drug coverage, Dental coverage, Vision coverage, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick and Family and Medical Leave time as required by law, and Discounted Employee Stock Purchase Program.
    $19.1-31 hourly 7d ago
  • Customer Support Specialist I - Environmental Solutions

    Republic Services, Inc. 4.2company rating

    Great River, NY jobs

    The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services, such as data entry, clerical work, records control, creating forms, and preparing reports, etc. Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Expedites the steady and courteous flow of internal and external communications, such as incoming/outgoing telephone and email messages. PRINCIPLE RESPONSIBILITIES: * Communicates with customers by phone, email or in person attain information to ensure accurate and timely waste profile approval. * Assists and provides support to internal and external customers. * Assists customers with waste characterization and related documentation in accordance with facility, state and federal regulations. * Maintains customer profiles and contract filing system. * Coordinates completion of profile forms, contract forms, collects deposits, prepares change of address records, and issues discontinuance orders. * Research operational concerns, questions and discrepancies. * Prepares and transmits reports and waste shipment summaries. * Prepares manifests for mailing, scanning, or emailing. * Processes memos, correspondence, reports and other documents. * Reviews billing adjustments. * Performs other related duties as assigned. PREFERRED QUALIFICATIONS: * To perform the duties of this job, associate must be customer service oriented; possess ability to actively listen to customers to understand requests; have good communication skills; be detail oriented; must be able to operate a variety of office equipment such as scanner, calculator, copier, computer, facsimile. * Other CS skills include high level of professionalism and problem-solving ability. You will regularly: * Communicates with customers by phone or email to attain information to ensure data and customer profile are up to date * Assists and provides support to internal and external customers * Assists customers with related documentation in accordance with OSRO state, and federal regulations * Liaise with customers regarding invoice requirements, documentation and resolve all invoicing disputes to secure prompt remittance processing * Coordinates completion of profile forms, contract forms, prepares change of address records * Research operational concerns, questions, and discrepancies related to invoices and data entry * Prepares and transmits reports for contracts * Processes memos, correspondence, reports, and other documents Pay Range: The pay range for this position is $22.70 to $31.25* which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired. * ************************************************************************************************************ Bonus Plan Details (if applicable): Rewarding Compensation and Benefits Eligible employees can elect to participate in: * Comprehensive medical benefits coverage, dental plans and vision coverage. * Health care and dependent care spending accounts. * Short- and long-term disability. * Life insurance and accidental death & dismemberment insurance. * Employee and Family Assistance Program (EAP). * Employee discount programs. * 401(k) plan with a generous company match. * Employee Stock Purchase Plan (ESPP). * Paid Time Off (PTO) * Benefits ********************************************************* The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: * Safe: We protect the livelihoods of our colleagues and communities. * Committed to Serve: We go above and beyond to exceed our customers' expectations. * Environmentally Responsible: We take action to improve our environment. * Driven: We deliver results in the right way. * Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. SUSTAINABILITY INNOVATION Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028. RECENT RECOGNITION * Barron's 100 Most Sustainable Companies * CDP Discloser * Dow Jones Sustainability Indices * Ethisphere's World's Most Ethical Companies * Fortune World's Most Admired Companies * Great Place to Work * Sustainability Yearbook S&P Global
    $22.7-31.3 hourly 13d ago
  • Customer Support Specialist I - Environmental Solutions

    Republic Services 4.2company rating

    Great River, NY jobs

    The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services, such as data entry, clerical work, records control, creating forms, and preparing reports, etc. Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Expedites the steady and courteous flow of internal and external communications, such as incoming/outgoing telephone and email messages. PRINCIPLE RESPONSIBILITIES: Communicates with customers by phone, email or in person attain information to ensure accurate and timely waste profile approval. Assists and provides support to internal and external customers. Assists customers with waste characterization and related documentation in accordance with facility, state and federal regulations. Maintains customer profiles and contract filing system. Coordinates completion of profile forms, contract forms, collects deposits, prepares change of address records, and issues discontinuance orders. Research operational concerns, questions and discrepancies. Prepares and transmits reports and waste shipment summaries. Prepares manifests for mailing, scanning, or emailing. Processes memos, correspondence, reports and other documents. Reviews billing adjustments. Performs other related duties as assigned. PREFERRED QUALIFICATIONS: To perform the duties of this job, associate must be customer service oriented; possess ability to actively listen to customers to understand requests; have good communication skills; be detail oriented; must be able to operate a variety of office equipment such as scanner, calculator, copier, computer, facsimile. Other CS skills include high level of professionalism and problem-solving ability. You will regularly: Communicates with customers by phone or email to attain information to ensure data and customer profile are up to date Assists and provides support to internal and external customers Assists customers with related documentation in accordance with OSRO state, and federal regulations Liaise with customers regarding invoice requirements, documentation and resolve all invoicing disputes to secure prompt remittance processing Coordinates completion of profile forms, contract forms, prepares change of address records Research operational concerns, questions, and discrepancies related to invoices and data entry Prepares and transmits reports for contracts Processes memos, correspondence, reports, and other documents Pay Range: The pay range for this position is $22.70 to $31.25* which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired. ************************************************************************************************************* Bonus Plan Details (if applicable): Rewarding Compensation and Benefits Eligible employees can elect to participate in: • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • 401(k) plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO) • Benefits ********************************************************* The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: Safe: We protect the livelihoods of our colleagues and communities. Committed to Serve: We go above and beyond to exceed our customers' expectations. Environmentally Responsible: We take action to improve our environment. Driven: We deliver results in the right way. Human-Centered: We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. STRATEGY Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. Recycling and Waste We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs. Environmental Solutions Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. SUSTAINABILITY INNOVATION Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028. RECENT RECOGNITION Barron's 100 Most Sustainable Companies CDP Discloser Dow Jones Sustainability Indices Ethisphere's World's Most Ethical Companies Fortune World's Most Admired Companies Great Place to Work Sustainability Yearbook S&P Global
    $22.7-31.3 hourly Auto-Apply 48d ago
  • Customer Support Specialist I - Environmental Solutions

    Republic Services 4.2company rating

    Great River, NY jobs

    The Customer Support Specialist provides assistance and support to customers, Sales, Facility Operations, Customer Service Manager and management by coordinating office services, such as data entry, clerical work, records control, creating forms, and preparing reports, etc. Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Expedites the steady and courteous flow of internal and external communications, such as incoming/outgoing telephone and email messages. **PRINCIPLE RESPONSIBILITIES:** + Communicates with customers by phone, email or in person attain information to ensure accurate and timely waste profile approval. + Assists and provides support to internal and external customers. + Assists customers with waste characterization and related documentation in accordance with facility, state and federal regulations. + Maintains customer profiles and contract filing system. + Coordinates completion of profile forms, contract forms, collects deposits, prepares change of address records, and issues discontinuance orders. + Research operational concerns, questions and discrepancies. + Prepares and transmits reports and waste shipment summaries. + Prepares manifests for mailing, scanning, or emailing. + Processes memos, correspondence, reports and other documents. + Reviews billing adjustments. + Performs other related duties as assigned. **PREFERRED QUALIFICATIONS:** + To perform the duties of this job, associate must be customer service oriented; possess ability to actively listen to customers to understand requests; have good communication skills; be detail oriented; must be able to operate a variety of office equipment such as scanner, calculator, copier, computer, facsimile. + Other CS skills include high level of professionalism and problem-solving ability. **You will regularly:** **Communicates with customers by phone or email to attain information to ensure data and customer profile are up to date** **Assists and provides support to internal and external customers** **Assists customers with related documentation in accordance with OSRO state, and federal regulations** **Liaise with customers regarding invoice requirements, documentation and resolve all invoicing disputes to secure prompt remittance processing** **Coordinates completion of profile forms, contract forms, prepares change of address records** **Research operational concerns, questions, and discrepancies related to invoices and data entry** **Prepares and transmits reports for contracts** **Processes memos, correspondence, reports, and other documents** **Pay Range:** The pay range for this position is $22.70 to $31.25* which reflects the minimum wage in multiple jurisdictions. The actual range will depend on the locality in which you are hired. * ************************************************************************************************************* **Bonus Plan Details (if applicable):** **Rewarding Compensation and Benefits** Eligible employees can elect to participate in: - Comprehensive medical benefits coverage, dental plans and vision coverage. - Health care and dependent care spending accounts. - Short- and long-term disability. - Life insurance and accidental death & dismemberment insurance. - Employee and Family Assistance Program (EAP). - Employee discount programs. - 401(k) plan with a generous company match. - Employee Stock Purchase Plan (ESPP). - Paid Time Off (PTO) - Benefits ********************************************************* _The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._ EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. **ABOUT THE COMPANY** Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it. Our company values guide our daily actions: + **Safe** : We protect the livelihoods of our colleagues and communities. + **Committed to Serve** : We go above and beyond to exceed our customers' expectations. + **Environmentally Responsible:** We take action to improve our environment. + **Driven** : We deliver results in the right way. + **Human-Centered:** We respect the dignity and unique potential of every person. We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods. **STRATEGY** Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets. We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation. With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers. **Recycling and Waste** We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs. **Environmental Solutions** Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need. **SUSTAINABILITY INNOVATION** Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth. The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America. We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028. **RECENT RECOGNITION** + Barron's 100 Most Sustainable Companies + CDP Discloser + Dow Jones Sustainability Indices + Ethisphere's World's Most Ethical Companies + Fortune World's Most Admired Companies + Great Place to Work + Sustainability Yearbook S&P Global
    $22.7-31.3 hourly 57d ago

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