Service Manager jobs at Rollins

The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards. Job Responsibilities ? Develop and complete catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Deliver consistent quality in planning and carrying out events ? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders ? Assist clients in planning special events and providing creative solutions to clients? needs ? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation ? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event ? Responsible for delivering food and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Ensure accurate reporting of all catering related revenue, expenses, and receivables ? Recruit, train, schedule and develop team members ? Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 2 years of experience ? Prior experience in a management or supervisory role preferred ? Previous experience in events, hospitality and catering preferred ? Requires a bachelor?s degree or equivalent experience ? Available to work event-based hours ? Must have excellent communications skills ? Complete Food Handlers and Alcohol Service Certifications as required ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Ability to stand for extended periods of time EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

Manages the Coffee, Water Filtration, Micro Market and/or Vending assets, process and service technician work group by assigning work orders, supervising the preparation of equipment for deployment, scheduling service for equipment and assets, and managing the performance of the service team to enhance key business service metrics and client retention. Responsible for ensuring that prompt, pleasant and complete service is provided to clients in the pro-active service of assets as well as in reactive service calls to reduce repeat calls and ensure appropriate equipment is deployed to clients. Supports Service STARS culture and safety leadership in the Market Center to provide a positive workplace. Some knowledge on diagnosing, repairing, refurbishing, and installing equipment. Ability or experience working in various support systems to include Sales Force or other operating systems. Job Responsibilities Manages service technician workforce that installs, repairs and replaces equipment and ensures that work is completed. Responsible for the hiring process for service team and is responsible for the training, coaching and performance management of service team. Maintains all other business and personnel records as required. Schedules, manages and monitors daily workload of employees to include preventative maintenance, water filter/UV exchange schedules, and service tickets to service team. Supervises the completion of all scheduled service and drives improvement in key metrics to include repeat service calls and time to complete. Manage and ensure accurate response to service calls completion through the salesforce dispatcher. Work with market center administrator coordinator to manage the asset approval queue in Salesforce. Monitors and orders equipment and parts inventories. Communicates inventory levels with management and sales teams to ensure alignment on current needs and forecast future requirements. Works with the sales team to coordinate equipment demonstrations, installations and other service moves and repairs for potential and current clients. Capital expense procurement of equipment. Responsible for inventories to include parts and accessories. Coordinates 3rd party equipment installation and repairs. Adhere to National Account specific Service Level Agreements. Models and leads Service STARS culture and safety leadership, and all key initiatives relating to these core values, to provide a positive Market Center environment. Owns and fosters effective communication at all levels of the organization. Responsible for Market Center maintenance and other duties as assigned. Responsible for managing Service Tech hours in Kronos time keeping system. Qualifications Must have a valid driver?s license. Previous experience leading others. Excellent organizational, time management and multi-tasking skills. Solves complex problems and identifies solutions that impact the entire work unit or department. Requires tact and courtesy dealing with serious complaints and resolving sensitive issues. Associates degree (Bachelors Preferred) with a minimum of 2 years of relevant experience in service, maintenance or other related operations OR 2-4 years of relevant experience with a High School Diploma/G.E.D. EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu. Job Responsibilities Leadership Use Aramark's coaching model to engage and develop team members to their fullest potential Reward and recognize employees Ensure individual and team performance meets objectives and client expectations Plan and lead daily team briefings Ensure safety and sanitation standards in all operations Client Relationship Identify client needs and communicate operational progress Financial Performance Ensure the completion and maintenance of P&L statements Deliver client and company financial targets Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins Productivity Bring value through efficient operations, appropriate cost controls, and profit management Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives Ensure entire team is trained and able to implement Supervise team regarding production, quality and control Compliance Maintain a safe and healthy environment for clients, customers and employees Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour Additional Responsibilities Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Requires at least 1 year of experience Requires at least 1 year of experience in a management role Bachelor's degree or equivalent experience preferred Strong interpersonal skills Ability to maintain effective client and customer rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard service model Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. Must be able to stand for extended periods of time. EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day. Job Responsibilities Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations. Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction. Builds, develops, and leads a management team and staff capable of carrying out organizational objectives. Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations. In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity. Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports. Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications In order to be prepared for this leadership role, qualified candidates will possess: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management. The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role. Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff. Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues. Meaningful experience in service industry, contract services, or hospitality environment. Proven ability leading through other managers. Experience in creating and managing a department budget, financial controls and analysis. Experience crafting product sales strategies and implementing operational programs and initiatives. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE). EducationAbout Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.

✈️ Travel Required: Midwest location every 4-6 weeks 🏭 Industry: Manufacturing 🕒 Full-Time | Onsite A rapidly growing manufacturing organization located in Montgomery County, PA is seeking a Customer Service Manager to lead, inspire, and develop a dedicated team of Customer Service Representatives (CSRs). This full-time, onsite leadership role plays a critical part in ensuring a seamless and exceptional customer experience by serving as the key liaison between the customer service team and cross-functional departments including Sales and Plant Operations. We are looking for a strategic thinker and hands-on leader who is passionate about team development, continuous improvement, and customer satisfaction. This is a highly visible role with the opportunity to build, refine, and implement innovative processes that truly make a difference. 🔑 Key Responsibilities: Lead, coach, and mentor a team of Customer Service Representatives, fostering a high-performance and customer-centric culture. Collaborate closely with Sales and Plant Leadership to ensure smooth execution of orders and a superior customer journey. Develop and implement business plans and operational strategies to support revenue growth and service excellence. Manage customer issue resolution processes from end to end, ensuring timely and effective outcomes. Strengthen relationships with key clients and act as a trusted partner in supporting their success. Establish and enforce standard operating procedures (SOPs) for consistent, high-quality customer interactions. Create and manage key performance indicators (KPIs), dashboards, and regular reporting for both the team and executive leadership. Own the recruitment, onboarding, training, and ongoing professional development of team members. Regularly audit service metrics to ensure accuracy and deliver actionable insights. 🎓 Education & Experience: Minimum 5+ years of experience in sales or customer service management. Proven track record of leading and developing inside sales and/or customer service teams, ideally within a manufacturing environment. Strong communication, organizational, and problem-solving skills. Experience in building scalable processes and implementing SOPs a plus. 💼 Benefits: 401(k) + Company Match Comprehensive Health, Dental & Vision Insurance Tuition Reimbursement Paid Time Off (PTO) Career Growth Opportunities

Are you ready to take your customer-service and order-management skills to the next level - while being part of a close-knit team with room to grow? A well-established manufacturing company is seeking a motivated Customer Service Manager to support a portfolio of customers and help build the next generation of leadership. What You'll Do Manage around 25-30 customers, focusing especially on the top 5 accounts: handle purchase orders (POs), order entry, order tracking, timeline communications, and overall customer support. Serve as primary contact for a major customer who requires daily attention - ensure clear communication, manage expectations, and handle issues patiently and professionally. Provide guidance to one direct report (customer forecaster), helping coordinate forecasts and production planning. Ensure all administrative tasks related to orders are completed accurately and on time. As you grow into the role, you'll have the opportunity to transition into inside sales, and - down the line - into other paths within the organization as senior staff retire. Who You Are You have 0.5 - 5 years of customer service or inside sales experience - but more importantly, you're a self-starter with a strong work ethic and a desire to grow. Comfortable and confident speaking with customers by phone - even if they're demanding or frustrated. Patience and clear communication are key. Proficient with computers, including PO entry, order entry, and basic production/forecast planning. Experience in manufacturing - preferably discrete manufacturing (e.g., welded components, metal fabrication, furniture parts, industrial products) - is a plus; however, a stable background in another manufacturing area will be considered. Bonus: prior inside sales experience or desire to move into sales, previous supervisory experience, and associate's or bachelor's degree (not required but a plus). Why This Role Is Exciting Small-company atmosphere (≈ 80 total employees; ~20 office staff) with the backing of a larger organization - meaning you'll get autonomy without bureaucracy. Leadership is focused on growth and innovation: this group is looking for “new blood” - energetic, ambitious individuals who want to build a career path, not just fill a seat. Real potential for career advancement: start in customer service - evolve into inside sales, and possibly into broader management roles as leadership retires in the next 2-5 years. Competitive compensation: Base salary $60,000-$80,000 + performance-based bonus. Typical hours: 7:00-4:00 or 8:00-5:00 (full-time, Monday-Friday). If you're energized by customer interaction, order management, and the opportunity to grow into sales and beyond - and you want to help shape the future of a stable, growing manufacturing business - we want to hear from you.

IT End User Services Lead 6 month contract to hire (W2 ONLY, NO C-C) Downtown Dallas, TX (Hybrid) We are seeking an experienced and strategic IT End User Services leader to oversee the delivery of EUS services through our IT MSP. This includes overseeing IT MSP service delivery of End User Support services inclusive of service desk operations, endpoint management, desktop engineering, collaboration tools, field services, and employee technology onboarding and support. The ideal candidate brings a customer-focused mindset, strong leadership capabilities, and a deep understanding of enterprise technology environments. Essential Duties & Responsibilities Define, create, and own roadmaps, strategies, and prioritize for EUS services. Serves as the primary liaison with IT MSP for EUS service providing oversight and ensuring business requirements are being delivered. Ensures IT MSP has proper management of products and demand. Coordinates across teams and stakeholders, ensuring timely communication and reporting throughout the demand delivery lifecycle. Oversees IT EUS architecture and engineering resources, approves designs as required Manages annual budget and contracts for EUS service; establishes charge back model for IT service as required Ensure IT MSP EUS is in alignment with human resource teams on onboarding and offboarding requirements. Oversee demand for change requests to end user environment Maintains risk register for EUS and IT general controls in coordination with IT MSP, ensuring identified risks are accepted, rejected, and/or remediation plans are defined. Balance team capacity against demands and budget Promote the development of innovative solutions, through automation and orchestration Drive capability area KPIs - adoption/usage, productivity, customer satisfaction Partner with engineering, development, operations, support, and other technology teams to meet customer needs Education, Skills & Experience Bachelors degree is required. Ten (10) years of EUS work experience is required. 5+ Years of EUS experience within enterprise-level organizations. Experience in Implementation and support of EUS products Experience in Implementation of EUS systems, service management systems, asset management products Working knowledge of setup and maintenance of EUS Infrastructure. Good Understanding of Microsoft Active Directory, LDAP, Multifactor Authentication, Citrix, MDM, Microsoft stack, Invanti EPM, RDP tools, Experience in implementing technical specifications Experience with regulatory and SOX controls Worked on ITIL incident, problem, and service request resolution for customers Experience in production incident handling, Change Requests, and Change management Experience with support documentation (operation run book, data flow diagrams, architecture diagrams, Incident responses, RCA's) Experience in building and scheduling reports and audit data Excellent communication skills and ability to work with global counterparts Excellent organizational, communication, and interpersonal skills Customer service and quality-focused with proven process improvement skills Innovative problem solving, research, and analytical skills Ability to multi-task and prioritize work effectively Strong understanding of data security, data classification, and data loss prevention Highly motivated self-starter Strong sense of ownership and driven to manage tasks to completion Proficiency needed in Microsoft Word, Excel, Visio, and PowerPoint. Experience with SmartSheets and ServiceNow is preferred. Related certifications: ITIL Estimated Min Rate: $52.50 Estimated Max Rate: $75.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. 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We are seeking a seasoned Service Manager - Service Desk to lead end-to-end Service Desk operations, ensuring exceptional customer experience, SLA compliance, and operational excellence. This role demands strong leadership, ITIL/ITSM governance expertise, and strategic vision to drive Shift-Left and Shift-Right initiatives, automation, and continuous improvement. The position also includes Disaster Recovery (DR) planning and execution, major incident management, and cross-functional collaboration. Key Responsibilities: Governance & Compliance Ensure Service Desk processes meet internal and external audit requirements. Enforce security, compliance, and data privacy standards across all Service Desk activities. Maintain compliance reporting and audit trails for ITSM processes. People & Culture Maintain adequate staffing for peak loads, holidays, and on-call rotations. Drive continuous skill development (technical and soft skills). Handle performance management, including underperformance and disciplinary actions. Ensure daily reporting and analysis of past 24-hour performance. Forecast ticket volumes and plan resource capacity. Technology & Innovation Own Service Desk tools, ticketing systems, and integrations. Call Management System: Own and manage the call management platform, including configuration changes and enhancements. Identify and implement automation/self-service opportunities. Lead Shift-Left/Shift-Right initiatives to reduce ticket volume and improve proactive support. Plan and coordinate tool upgrades and integrations. ITSM & Process Excellence Drive ITSM process governance for Incident, Request, Problem, and Change Management. Conduct regular reviews and improvements in Knowledge Management processes. Analyze operational data and provide recommendations for process improvement and trend-based actions. Business Continuity Plan, execute, and document DR drills; initiate DR actions during outages. Act as Incident Manager during critical outages, including stakeholder communication. Drive root cause analysis and permanent fixes for recurring issues. Customer Experience Own CSAT metrics and remediation plans. Prepare and present dashboards and service reviews to leadership. Ensure proactive communication during major incidents and outages. Financial & Vendor Management Manage Service Desk operational budget and cost optimization. Govern vendor SLAs, contracts, and performance reviews (QBRs). Workplace Expectations Mandatory 5 days in office presence. Available for escalations during off-hours and weekends when required. Strategic Alignment Drive continuous improvement and process maturity. Collaborate with EUC, Security, Network, and Application teams for seamless service delivery. Ensure Service Desk readiness for change management and releases impacting end-user services. Qualifications Education: Bachelor's degree in IT or equivalent experience. Experience:12-15 years in IT with proven Service Desk leadership experience. Certifications: ITIL preferred; Microsoft/VDI certifications a plus. Skills: Strong ITSM knowledge, KPI management, stakeholder communication, and crisis handling. KPIs All contractual Service Desk SLAs including First Contact Resolution (FCR), Mean Time to Resolve (MTTR), Customer Satisfaction (CSAT), Abandon Rate, etc. Knowledge base utilization and improvement metrics. Compliance and audit readiness scores.

Operations Manager Reports To: Vice President of Operations About the Role The Operations Manager will lead all aspects of manufacturing operations for a growing electrical distribution equipment manufacturer. This role oversees fabrication, assembly, and testing functions to ensure safe, efficient, and high-quality production of custom-engineered electrical power solutions. The ideal candidate is a hands-on leader with strong technical expertise, operational excellence experience, and the ability to drive continuous improvement in a fast-paced, engineer-to-order (ETO) environment. Key Responsibilities Operations Management Oversee daily fabrication, assembly, and testing operations to meet production schedules and quality standards. Manage shipping, receiving, materials flow, and inventory control. Track and analyze KPIs related to output, quality, cost, and delivery performance. Drive Lean, Six Sigma, and process improvement initiatives to enhance productivity and reduce waste. Leadership Lead, coach, and develop a team of 40-50 employees, including supervisors, technicians, and operators. Foster a culture of accountability, teamwork, and continuous improvement. Partner cross-functionally with Engineering, Supply Chain, and Project Management to align operational execution with business goals. Support workforce planning, training, and performance management initiatives. Quality & Compliance Ensure adherence to ISO, UL, OSHA, and other applicable regulatory standards. Champion defect reduction and root cause analysis to improve product reliability. Promote and maintain safety and quality as top operational priorities. Process & Equipment Optimization Collaborate with Engineering and Maintenance to improve equipment performance and reduce downtime. Identify and implement automation and cost-saving opportunities across production areas. Standardize manufacturing procedures and documentation for efficiency and scalability. Safety & Environmental Compliance Lead safety initiatives to ensure compliance with OSHA, NFPA, and environmental regulations. Conduct regular safety audits, enforce PPE requirements, and lead incident investigations. Promote a proactive safety culture across all production teams. Qualifications Required: Bachelor's degree in Engineering, Manufacturing, Operations Management, or a related field. 6+ years of experience in electrical distribution equipment manufacturing (switchgear, switchboards, circuit breakers, transformers, etc.). Proven track record managing engineer-to-order (ETO) manufacturing operations. Demonstrated leadership in fabrication, assembly, and testing environments. Strong proficiency with ERP/MRP systems (NetSuite preferred) and Microsoft Office Suite, especially Excel. Experience applying Lean and Six Sigma methodologies to improve efficiency and quality. Excellent communication, organizational, and decision-making skills. Preferred: Direct experience with switchgear manufacturing. Background with leading competitors or similar organizations in power distribution equipment. Key Attributes for Success Hands-on, results-driven leader who thrives in a fast-paced, high-mix, low-volume manufacturing environment. Strategic thinker with a continuous improvement mindset. Strong sense of ownership, accountability, and long-term commitment. Effective communicator who can engage teams and foster collaboration across departments. Compensation & Schedule Salary Range: $150,000-$180,000 (higher for exceptional candidates) Bonus: Up to 20% annual performance bonus Schedule: Monday-Friday, 7:00 AM-5:00 PM; occasional Saturdays as needed Travel: Minimal, primarily local Why Join This is a key leadership opportunity with a growing organization that has a strong project backlog through next year and beyond. The company offers stability, autonomy, and the opportunity to make a tangible impact on operational excellence, quality, and customer satisfaction.

The Senior Manager of Support Services will be at the forefront of managing a high volume of service requests daily, ensuring seamless delivery of Tier 1 user support services across the firm. The manager will oversee the support services for the Help Desk, and will collaborate closely with the Senior Manager of User Experience, CTO and CIO to optimize user experiences and streamline support processes. Primary Responsibilities: Develop and manage the ITIL processes for the IT department, including Change, Problem and Incident processes. Serve as the ITIL process manager and facilitate the change, problem and incident management meetings for the department. As the firm's problem manager, work with problem owners to categorize and prioritize accurately, and push for resolutions to problems with higher priorities. Own analytics and continued service improvement for the IT department, including sharing metrics associated with escalated response, incident, problem and change management, quality assurance and customer service metrics. Develop a process for the knowledgebase and audit to ensure continuously updated and improved and own the knowledge-centered support lifecycle. Evaluate and select a new service management tool for the help desk and other business service areas, where appropriate. Implement and manage the service management tool, including automating and improving internal IT workflows. Create and maintain operational dashboards and scorecards, including an executive dashboard, to ensure SLA, service and stability targets are met. Develop customer service standards across the service desk to provide a consistent user experience and monitor performance. Own the emergency communications system for the IT department, and partner with the Incident Response Manager to prepare and pre-stage outage communications. Partner with the Director of Office Operations to frequently facilitate readiness drills and test the emergency communication system on a firmwide scale. Partner with the Sr. Manager of User Experience on all internal client communications. Develop a user centric genius bar, and other support experiences, to improve availability and education on IT systems and services. Frequently walk the floor and visit firm offices for customer listening sessions to improve services. Conduct routine listening sessions with all areas of the firm and develop an action plan based on end user feedback. Partner with the training department to bring awareness of new and existing systems and increase adoption. Directs and supervises the service desk's daily operations, ensuring the timely and efficient delivery of support services to customers and internal business teams. Drives operational performance excellence, continuously monitoring and optimizing ITSM processes to meet evolving business needs and industry best practices. Upholds SLAs while prioritizing customer satisfaction through swift resolution of user concerns, proactive issue resolution, and fostering clear channels of communication. Continue cultivating a culture of accountability, professionalism, and continuous improvement within the teams. Conducts thorough reviews and strategic planning sessions to address any outstanding critical matters by the end of each day. Analyzes ongoing major incidents, scheduled outages, and daily business events to determine staffing adjustments as necessary. Resolves any SLA-related concerns by evaluating IT service requests nearing or surpassing their SLAs and potentially adjusting staff priorities accordingly. Analyzes operational metrics regularly, identifying areas needing attention. This manager will continuously review metrics and reports throughout the day, making staffing and workflow adjustments to optimize performance. Ensures customer satisfaction by diligently following up on feedback and addressing any concerns raised. The manager will collaborate closely with the Senior Manager of User Experience to enhance client satisfaction. They will routinely review feedback from post-ticket satisfaction surveys, particularly addressing any negative responses or concerns raised by customers. Monitor incoming service-desk tickets to discern patterns and identify interdependencies that may not be apparent to individual agents focused on specific tickets. Regularly reviews the daily summary of open issues and promptly follow up with the responsible team(s) to ensure timely resolution. Engages in staffing functions, including recruitment, training, scheduling, and conducting performance evaluations. Collaborates closely with fellow team members to strategize and deliver a seamless technology experience for all firm personnel, from inception to implementation. Stays abreast of the latest trends in user experience within similar organizations, ensuring our approach remains current and competitive. Engages in collaborative efforts with various teams within the IT departments to maintain focus on delivering an optimal user experience and ensuring high levels of customer satisfaction. Education: Bachelor's degree in Information Technology or related field and/or equivalent combination of education and experience Qualifications: Previous management experience with the ability to delegate tasks as necessary is highly preferred. Proficient in understanding and diagnosing various computer and software applications. Demonstrates strong analytical skills, capable of prioritizing issues, anticipating consequences, making decisions, and taking action with meticulous attention to detail. Possesses technical acumen and computer literacy, coupled with considerable patience and the ability to handle situations diplomatically and assertively. Skilled in solving practical problems and navigating diverse scenarios with a blend of abstract and concrete variables, particularly in environments with limited standardization. Exhibits excellent presentation, advocacy, interpersonal, and communication skills. Demonstrates adeptness in handling situations with diplomacy and assertiveness. Must collaborate with others professionally and respectfully. Capable of synthesizing complex, interdependent, and occasionally conflicting needs. Maintains awareness and practical understanding of current technologies, their application, and relevance to digital experiences. Possesses a working knowledge and background in service desk operations, as well as experience with Windows-based workstations and related peripherals. Previous experience in a law firm or professional services environment is desirable. The anticipated annual base salary range for this position is $225,000-$250,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the applicant, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location from which the applicant will be performing the job. EEOC Statement: Cadwalader is an equal opportunity employer. We offer opportunities to all qualified persons regardless of race, color, religion, sex, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity and expression, or status in any group protected by federal, state or local law.

Our client in the manufacturing industry is seeking a Customer Service Manager to lead the customer support function and serve as a key liaison between customers, production, sales, and shipping The Customer Service Manager will oversee day-to-day service operations, ensure exceptional customer experiences, and help strengthen internal communication to support on-time delivery, product quality, and customer satisfaction. Key Responsibilities Manage and lead a small customer service team, including hiring, coaching, training, and performance development. Serve as the primary escalation point for customer issues, ensuring timely and effective resolution. Develop and implement customer service standards, metrics, and best practices tailored to a manufacturing environment. Oversee order entry, changes, cancellations, and status updates to ensure accuracy and timely processing. Partner with production scheduling, purchasing, and shipping to resolve order delays, inventory issues, or lead-time challenges. Monitor open orders, backlogs, and fulfillment performance to ensure transparency and customer alignment. Build strong relationships with customers through proactive communication, responsiveness, and problem-solving. Provide product information, pricing support, and technical guidance as needed in collaboration with engineering and sales. Maintain clear documentation of customer interactions, service issues, and resolutions. Identify service gaps and opportunities to improve processes, tools, and communication across departments. Implement systems or workflows to strengthen accuracy in order handling, customer follow-up, and internal coordination. Partner with leadership to support continuous improvement initiatives, potentially including ERP enhancements or customer portals. Qualifications 5-10+ years of customer service experience, ideally within a manufacturing, distribution, or industrial environment. Prior experience supervising or managing customer service teams. Strong understanding of order management, production workflows, and supply chain. Bachelors Degree preferred

Job Title: BA/Operations Manager Onsite Requirements: SharePoint/.Net Jira or comparable defect management tools Stakeholder management skills Job Description: The Business Analyst / Operations Manager (BA/Ops Manager) will support migration readiness and operational stability for business-critical applications moving from SharePoint to a custom .NET platform. This role ensures continuity of service, oversees maintenance, coordinates testing, manages issue resolution, and leads communication between technical teams, business stakeholders, and the migration program. The position plays a key role in ensuring readiness validation and successful transition of reporting and operational processes. Key Responsibilities: Project Coordination & Oversight Oversee schedule, activities, and status reporting for readiness and maintenance workstreams. Serve as primary liaison between the migration team, developers, administrators, and business units. Maintain clear communication of timelines, risks, blockers, and progress. Migration Readiness & Assessment Conduct and document readiness assessments for each application, including data quality, system dependencies, and process fit for migration. Develop and maintain the Migration Readiness Assessment Report. Operations & Maintenance Manage day-to-day operations of existing SharePoint applications. Perform configuration updates and ensure uninterrupted business operations until final migration. Ensure timely remediation of issues through defect management tools (EQSL, Jira). Testing & Validation Coordinate development of test plans, test cases, and validation procedures. Facilitate pre-migration and post-migration testing activities, documenting outcomes and defects. Support user acceptance testing (UAT). Stakeholder Engagement Work closely with business partners to validate requirements, readiness criteria, and reporting needs. Facilitate workshops, walkthroughs, and milestone reviews. Reporting & Documentation Maintain quarterly maintenance logs, defect logs, and testing documentation. Contribute to the Final Readiness Package and handoff documentation. Qualifications: 5+ years of experience as a Business Analyst, Operations Manager, or similar role. Experience supporting migration or system modernization projects (SharePoint, .NET preferred). Strong understanding of testing processes, documentation, and operational support. Familiarity with EQSL, Jira, or comparable defect management tools. Excellent communication, organizational, and stakeholder-management skills. Ability to coordinate cross-functional teams under tight timelines. **3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future**

IT Service Delivery Manager (Managed Services) Type: Full-Time Pay: $80,000 - $90,000 per year The Service Delivery Manager is a key member of the Service Delivery Department Leadership team. Under the supervision of the Director of IT Operations, this role is responsible for managing a team of Systems Administrators, Systems Engineers, and Service Desk Lead(s). The Service Delivery Manager ensures operational excellence across service delivery functions, drives continuous improvement, and fosters a high-performing team culture aligned with our core values. This position plays a critical role in maintaining high-quality client service, optimizing internal processes, and supporting strategic initiatives. Duties and Responsibilities: Department Leadership and Strategic Alignment Lead, mentor, and develop the Service Delivery team, fostering a culture of excellence, engagement, and accountability. Participate in departmental Level 10 meetings, contributing to issue solving, team health, and scorecard reviews. Collaborate with leadership in Same Page meetings to ensure alignment on priorities and communication. Own and drive departmental Rocks (quarterly goals), ensuring progress and completion. Develop and implement service delivery strategies, policies, and procedures to optimize efficiency and client satisfaction. Oversee workflow management, SLA compliance, ticket assignment, and resource allocation. Analyze service metrics and KPIs, identify trends, and recommend improvements. Operational Excellence and Quality Assurance Ensure consistent delivery of high-quality IT support and managed services. Monitor performance against service level targets and proactively address missed SLAs. Oversee incident, problem, and escalation management processes. Drive tactical and strategic resource planning for technicians and field support. Ensure compliance with company policies, procedures, and standards. Maintain and report on departmental scorecard metrics to ensure visibility and accountability. Client Success and Relationship Management Build and maintain strong client relationships, acting as a senior point of contact for escalations and service reviews. Support client onboarding and ensure seamless transition into service delivery. Conduct regular client meetings, gather feedback, and drive continuous improvement. Communicate service issues, changes, and resolutions to clients in a timely and professional manner. Team Development & Engagement Provide leadership, coaching, and performance management for the service delivery team. Coordinate training, certification planning, and professional development. Forecast hiring needs and participate in recruitment and onboarding. Promote team building and engagement activities in collaboration with the Office Manager. Ensure the team is aligned with company vision, values, and strategic goals through EOS tools and practices. Knowledge, Skills, and Qualification Requirements: Understand and consistently act in accordance with the company core values. 4-year bachelor's degree or equivalent professional experience. Minimum 3 years of experience managing or mentoring IT service delivery teams, preferably within an MSP environment. 5+ years of hands-on IT service delivery experience. Strong leadership and communication skills with proven ability to develop high-performing teams. Demonstrated success implementing Microsoft technologies (Solutions Consultant, Project Management, Implementation Consultant). Project Management experience preferred. Professional Certifications, such as HDI, ITIL, SDI, PMI Experience with Autotask, Datto RMM, and other key MSP platforms. Strong knowledge of IT applications, processes, software, and IT equipment. Exceptional interpersonal, communication and relationship building skills. Strong problem solving and conflict resolution skills. Ability to thrive in a fast-paced environment and meet deadlines. Excellent time management/organization skills with attention to detail and the ability to handle multiple tasks simultaneously. Experience with EOS or similar business operating systems preferred.

On behalf of Robert Half client, we are looking for a dedicated Customer Service Supervisor to lead and oversee customer service operations within their manufacturing company near Elk Grove Village, Illinois. This role requires a proactive individual who can manage supervise operational processes, process orders, and ensure the smooth execution of contracts and customer interactions. The ideal candidate will also be skilled at identifying areas for improvement and implementing solutions to enhance efficiency and customer satisfaction. 7:30am-4:00pm Compensation: $80k-$100k + 0%-20% of the base salary based on performance 3 days in office 2 days WFH Medical, Dental, Vision, 401k 15 Days PTO Responsibilities: • Build and maintain strong relationships • Monitor and manage customer credit in collaboration • Supervise customs declarations and clearance processes • Lead and manage the assigned product team • Review sales contracts and purchase orders • Coordinate the preparation of essential documentation for orders, including invoices, bills of lading, packing lists, certificates, and other required paperwork. • Oversee payments for purchases, freight, and service provider invoices, ensuring authorization aligns with contracted terms. • Identify and recommend improvements to operational procedures Requirements: • Must have manufacturing experience •Proven experience in a supervisory role within customer service or related fields. • Exceptional communication and interpersonal skills • Ability to manage and prioritize multiple tasks while maintaining attention to detail. • Familiarity with preparing and reviewing contracts, invoices, and other trade-related documentation. • Proficiency in managing customer credit and payment follow-ups. • Experience in customs declaration and clearance processes. • Analytical skills to identify risks and implement solutions for process improvements.

Perm - Director of Transplant Services (Days) - Dallas, TX Permanent - Leadership Specialty: Director of Transplant Services Schedule: Monday-Friday, 8:00 AM - 5:00 PM Shifts: Days Compensation Hourly Range: $61.06 to $103.85 Job Summary The Director of Transplant Services leads the operational, clinical, and strategic direction of the transplant program at Dallas TX. This role ensures seamless integration of services, program growth, quality outcomes, and compliance with accreditation standards. The director collaborates with medical leadership to develop, implement, and monitor a person-centered care model and community outreach initiatives. This position involves managing teams, improving care pathways, and optimizing patient access and engagement. Key Responsibilities Partner with the Program Medical Director to lead operational and strategic initiatives across the transplant service line. Implement clinical best practices, standardized documentation, and enhanced care coordination. Develop and oversee innovative care models to improve patient outcomes and reduce variations in care. Foster strong communication and collaboration across Parkland Health and community partners. Streamline and standardize processes to ensure reliability, sustainability, and improved access to care. Maintain and strengthen program accreditation and regulatory compliance. Facilitate multidisciplinary team meetings with nursing and medical leadership. Participate in quality initiatives, certifications, and credentialing activities. Support involvement in CMS Innovation programs and alternative payment models. Build community partnerships to enhance access to resources and patient engagement. Represent Parkland in state and national transplant organizations and conferences. Required Skills & Abilities Strong understanding of transplant program standards, accreditation requirements, and data platforms Expertise in clinical operations, program evaluation, and outcome management Excellent communication skills across clinical and administrative teams Ability to manage multiple operational teams and execute strategic goals Strong leadership, staff development, and team motivation skills Experience with community engagement and patient-centered care Fiscal management knowledge (budgets, grants, personnel) Strong writing skills for reports, grants, and educational materials Proficient in Windows-based software (Word, Excel, database systems) Education & Experience Requirements Education (Required) Master's degree in nursing, Business Administration, Health Administration, or related field Experience (Required) 8+ years professional experience in: Transplant Services Peritoneal Dialysis operations Benefits Medical, Dental, Vision Life Insurance Disability Coverage Flexible Spending Accounts *Offered pay rate will be based on education, experience, and healthcare credentials. Pride Health provides a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, company-paid life and long-term disability insurance, and optional supplemental life insurance for employees, spouses, and children. Additional perks include short-term disability, accident and critical illness coverage, identity theft protection, a 403b retirement plan, and tuition reimbursement of up to $4,000 annually for full-time employees. Interested? Apply now! About Pride Health Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty. Equal Employment Opportunity Statement As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

General Manager - Lifestyle Resort Property (Lake Placid, NY) Full-Time | On-Site Come work and play in the heart of the Adirondacks! We're seeking an inspiring, hands-on General Manager to lead operations at a modern, design-forward lakeside resort in Lake Placid-one of the region's most exciting new destinations. This is a rare opportunity to shape a high-performing team, drive profitability, and deliver exceptional guest experiences in a setting that blends contemporary style with stunning natural surroundings. If you're a people-focused leader who thrives in a fast-paced environment and takes pride in creating memorable guest moments, we want to connect with you. Why This Role Stands Out Lifestyle meets leadership: Enjoy year-round recreation, culture, and community in one of New York's most scenic resort towns. Be part of something growing: Join a recently developed, highly regarded property backed by strong ownership that values creativity, innovation, and autonomy. Full operational influence: Lead all aspects of hotel operations, from front desk to F&B, and influence future growth initiatives. Empowered management: Play a key role in strategic decision-making, sales direction, community engagement, and brand reputation. Key Responsibilities Operations & Leadership Oversee all departments, ensuring alignment with brand standards, ownership goals, and financial targets. Drive guest satisfaction, team engagement, and operational excellence through proactive leadership. Implement innovative practices that enhance efficiency and elevate the guest experience. Guest Experience Model a polished, welcoming, service-driven presence throughout the property. Engage with guests to gather insights and address opportunities for improvement. Foster a culture where every team member takes ownership of guest satisfaction. Team Development Recruit, train, and mentor a high-performing, service-oriented team. Build succession plans and development paths for department leaders. Promote a collaborative, positive, and achievement-driven culture. Sales, Marketing & Community Relations Partner with the sales team to drive revenue through strategic initiatives, partnerships, and creative promotions. Serve as the property's community ambassador, engaging with local organizations and tourism partners. Analyze market trends to position the resort as a top choice for leisure and group business. Financial Performance Develop and manage budgets, forecasts, and performance metrics. Optimize profitability through effective cost control and strong revenue management practices. Collaborate with ownership to evaluate performance and implement improvement strategies. Qualifications Minimum 5 years of General Manager experience, ideally within a resort or full-service property. Proven success overseeing F&B operations, including restaurant and banquet services. Proven success overseeing Sales operations with proven results. Strong communication, leadership, and team-building abilities. Demonstrated business acumen with the ability to balance guest satisfaction, staff engagement, and financial performance. Experience with hotel openings or repositioning is a plus. Must be willing to live in or relocate to Lake Placid, NY.

About the Role A leading U.S.-based manufacturing organization is seeking an Operations Excellence Manager to drive process optimization and lead the functional side of their D365 transformation. This is a high-impact role for someone who understands manufacturing operations deeply, has led ERP/MES implementations, and is comfortable guiding the business-not taking orders from it. You will serve as the primary operations representative for all D365 Operations initiatives and future system enhancements, working closely with operations, supply chain, and IT leadership to shape processes, drive improvements, and ensure seamless alignment with the organization's manufacturing systems. Key Responsibilities Process Analysis & Improvement Assess current manufacturing workflows, identify gaps, and design improved processes. Lead operational change management connected to D365 and related systems. System Implementation & Functional Leadership Support and guide D365, MES, SCM, and PLM system implementations and enhancements. Provide functional direction-configuration, requirements, testing-not development. Requirements & Documentation Gather, validate, and translate business requirements into functional specifications. Create process maps, configuration documentation, and training materials. Data & Reporting Analyze manufacturing, inventory, and supply chain data. Build or guide reporting/dashboards using data tools (Power BI, Tableau, SQL). Project Management Lead small to mid-sized projects tied to operations system improvements. Ensure milestones, deadlines, and cross-functional alignment. Training & Support Train end users and support adoption across operations and supply chain teams. Troubleshoot issues and ensure smooth daily system usage. Cross-Functional Collaboration Partner with IT, engineering, production, and supply chain to align systems with business goals. Ensure compliance with regulatory, quality, and internal standards. Required Qualifications Bachelor's degree in Business, Supply Chain, Manufacturing, Engineering, or related field 5+ years of manufacturing operations experience 3-5+ years supporting ERP systems (D365 strongly preferred; SAP/Oracle acceptable) Experience with MES, SCM, PLM, or other manufacturing systems Proven experience designing, mapping, and improving manufacturing processes Strong data analysis skills (SQL, Power BI, Tableau) Experience with process mapping tools (Visio, Lucidchart) Excellent communication skills and the ability to lead business stakeholders Prior experience driving ERP implementation or major process transformation Preferred Qualifications Experience in food, beverage, ingredients, or process manufacturing Lean, Six Sigma, or continuous improvement certification Exposure to Industry 4.0, IoT, or smart manufacturing technologies Project management certifications (PMP, Prince2) or CBAP

The HT Group has a professional services client in Houston, TX looking for a Food Service Manager who is organized, service-oriented, and proactive in overseeing daily food and beverage operations for onsite and offsite meetings while ensuring exceptional service, safety compliance, and operational efficiency. This is a 6-month contract, fully onsite in Houston, TX, 77027. Responsibilities: Oversee daily food service and beverage operations for client, board, and employee meetings Manage scheduling, training, and supervision of food service staff Coordinate all food orders for onsite meetings, working closely with administrative teams and vendors Maintain strong vendor relationships and negotiate service quality and delivery expectations Manage food and beverage inventory, including ordering, receiving, and budget tracking Ensure timely and accurate setup of food, beverages, and supplies in conference rooms Verify calendars and meeting schedules to confirm food needs in advance Inspect kitchens, conference rooms, equipment, and work areas for cleanliness and safety Enforce health, sanitation, and workplace safety standards, including HACCP principles Address and resolve food quality, service, or personnel concerns promptly Assist with service and cleanup during high-volume or peak periods as needed Review billing and financial transactions to ensure accurate chargebacks and budget compliance Develop and implement menu strategies based on guest needs and client requests Maintain required records related to food safety, sanitation, and compliance Identify opportunities to improve service efficiency, performance, and safety Requirements: Strong organizational, leadership, and problem-solving skills Excellent customer service and communication abilities Ability to work independently with minimal supervision and meet strict deadlines Experience managing staff, inventory, and vendor relationships Knowledge of food safety regulations, sanitation standards, and labor laws Ability to lift up to 50 lbs. and perform standing, walking, and manual tasks as required Proficiency in Microsoft Office and basic food service accounting practices High school diploma or GED required Flexible availability, including early mornings and evenings All qualified applicants may apply below or send an email to tatum.teer@the HTgroup.com #HPIND

Business Manager - Build a Branch. Lead a Team. Create Opportunity. Who We Are At Ōnin Staffing, we don't just fill jobs - we create opportunity and empower people. As a Best Places to Work company, we invest in your success with industry-leading benefits, development programs, and a culture that values innovation and collaboration. About the Role We're looking for a dynamic and driven Business Manager to launch and grow one of our branch locations! In this high-impact role, you'll take the lead on sales, operations, and team development - building a thriving business from the ground up. You'll be the face of Ōnin in your market, driving growth, developing talent, and directly impacting lives in your community. What You'll Do Lead and manage all day-to-day branch operations with a focus on performance and service excellence Drive business growth through sales, networking, and local market engagement Build, coach, and develop a high-performing internal team Cultivate strong client partnerships and deliver tailored staffing solutions Support job seekers through onboarding, orientation, and job placement Ensure compliance with company policies, employment regulations, and safety standards Strategically grow your branch using Ōnin's Branch Maturity Cycle Ideal Candidate 2+ years of leadership or management experience Background in staffing, sales, or business development preferred Proven ability to lead teams and deliver measurable results Strong communication, organizational, and problem-solving skills Bachelor's degree in Business or related field preferred Entrepreneurial spirit with a passion for people and performance Why Join Us? At Ōnin Staffing, we empower our employees through our Employee Stock Ownership Plan (ESOP), ensuring you share in our success. Our benefits include: Competitive commission structure & bonuses 401(k) with 3% match Medical, dental, and vision insurance Paid vacation & holidays Free counseling and legal services Tuition reimbursement, and more! If you're ready to take the next step in your career and create opportunities, apply today to be a part of The Ōnin Group!