Room attendant housekeeper job description
Updated March 14, 2024
11 min read
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Example room attendant housekeeper requirements on a job description
Room attendant housekeeper requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in room attendant housekeeper job postings.
Sample room attendant housekeeper requirements
- High school diploma or equivalent
- Previous housekeeping experience
- Ability to work independently
- Knowledge of cleaning products and their use
- Familiarity with health and safety regulations
Sample required room attendant housekeeper soft skills
- Excellent customer service skills
- Attention to detail
- Time management abilities
- Strong organizational skills
- Ability to work well under pressure
Room attendant housekeeper job description example 1
Residence Inn room attendant housekeeper job description
Job DescriptionLTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive within LTD’s growing portfolio of properties, we have an immediate opening for you to join our team as a
Housekeeper/Room Attendant.
The Room Attendant will be responsible for cleanliness, arrangement and supply of guest rooms in an assigned section.
Clean and return vacant dirty rooms to a vacant ready status, and occupied dirty rooms to an occupied clean status. Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and windowsills and coverings, floors and carpets and kitchen area. Replenish supplies such as drinking glasses and writing supplies. Tidy guest rooms as required. Assist in general clean program by changing all blankets, bedspreads, and mattress pads every 60 days or to brand standard. Complete assigned daily room projects (thresholds, patios, etc.). Assist in the carpet care program by spot cleaning guestroom carpets as the room is being cleaned. Maintain a clean and orderly housekeeping cart. Report any material discrepancies beyond the scope of the Housekeeping Department to the Engineering Department via Front Desk hot log or work order. Assist in maintaining other areas of the hotel in a clean and orderly condition, (i.e. associate lounge, associate locker room, and back of the house area). Respond to guest requests and inquiries immediately. Maintain consistently high standards as outlined in the Self-Inspection. Other duties, projects, and tasks as assigned.
Required Knowledge, Skills and Abilities (KSAs)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
Have thorough knowledge of emergency procedures. Requires good communication skills, both verbal and written. Requires excellent attention to detail Must be able to move luggage, packages or furniture weighing up to 30 lbs. Must be able to work weekends and holidays.
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.LTD Hospitality Group is seeking highly motivated individuals with a desire for excellence and a service-oriented attitude. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive and grow within LTD’s expanding portfolio of properties, we have an immediate opening for you to join our team as a
Housekeeper/Room Attendant.
The Room Attendant will be responsible for cleanliness, arrangement and supply of guest rooms in an assigned section.
Essential Duties
Clean and return vacant dirty rooms to a vacant ready status, and occupied dirty rooms to an occupied clean status. Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and windowsills and coverings, floors and carpets and kitchen area. Replenish supplies such as drinking glasses and writing supplies. Tidy guest rooms as required. Assist in general clean program by changing all blankets, bedspreads, and mattress pads every 60 days or to brand standard. Complete assigned daily room projects (thresholds, patios, etc.). Assist in the carpet care program by spot cleaning guestroom carpets as the room is being cleaned. Maintain a clean and orderly housekeeping cart. Report any material discrepancies beyond the scope of the Housekeeping Department to the Engineering Department via Front Desk hot log or work order. Assist in maintaining other areas of the hotel in a clean and orderly condition, (i.e. associate lounge, associate locker room, and back of the house area). Respond to guest requests and inquiries expeditiously. Maintain consistently high standards as outlined in the Self-Inspection. Other duties, projects, and tasks as assigned.
Required Knowledge, Skills and Abilities (KSAs)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and abilities required:
Have thorough knowledge of emergency procedures. Requires good communication skills, both verbal and written. Requires excellent attention to detail Must be able to move luggage, packages or furniture weighing up to 30 lbs. Must be able to work weekends and holidays.
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags. LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.
Benefits
Medical, Dental, Vision & 401 (k) with company match Group Life & Accidental Death & Dismemberment Insurance Hotel Discounts Generous Paid Time Off Training and Development, Opportunities for Growth, and Much More!
For more information about joining the LTD family, please visit www.ltdhospitality.com. We look forward to hearing from you!
Housekeeper/Room Attendant.
The Room Attendant will be responsible for cleanliness, arrangement and supply of guest rooms in an assigned section.
Clean and return vacant dirty rooms to a vacant ready status, and occupied dirty rooms to an occupied clean status. Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and windowsills and coverings, floors and carpets and kitchen area. Replenish supplies such as drinking glasses and writing supplies. Tidy guest rooms as required. Assist in general clean program by changing all blankets, bedspreads, and mattress pads every 60 days or to brand standard. Complete assigned daily room projects (thresholds, patios, etc.). Assist in the carpet care program by spot cleaning guestroom carpets as the room is being cleaned. Maintain a clean and orderly housekeeping cart. Report any material discrepancies beyond the scope of the Housekeeping Department to the Engineering Department via Front Desk hot log or work order. Assist in maintaining other areas of the hotel in a clean and orderly condition, (i.e. associate lounge, associate locker room, and back of the house area). Respond to guest requests and inquiries immediately. Maintain consistently high standards as outlined in the Self-Inspection. Other duties, projects, and tasks as assigned.
Required Knowledge, Skills and Abilities (KSAs)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and or ability required.
Have thorough knowledge of emergency procedures. Requires good communication skills, both verbal and written. Requires excellent attention to detail Must be able to move luggage, packages or furniture weighing up to 30 lbs. Must be able to work weekends and holidays.
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags.LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.LTD Hospitality Group is seeking highly motivated individuals with a desire for excellence and a service-oriented attitude. Our ideal candidates should exude a passion for the hospitality industry that will cultivate an exceptional guest experience. If you are looking for an exciting career with unlimited opportunities to thrive and grow within LTD’s expanding portfolio of properties, we have an immediate opening for you to join our team as a
Housekeeper/Room Attendant.
The Room Attendant will be responsible for cleanliness, arrangement and supply of guest rooms in an assigned section.
Essential Duties
Clean and return vacant dirty rooms to a vacant ready status, and occupied dirty rooms to an occupied clean status. Cleaning includes lighting fixtures, ceilings and vents, walls, mattresses, furniture, windows and windowsills and coverings, floors and carpets and kitchen area. Replenish supplies such as drinking glasses and writing supplies. Tidy guest rooms as required. Assist in general clean program by changing all blankets, bedspreads, and mattress pads every 60 days or to brand standard. Complete assigned daily room projects (thresholds, patios, etc.). Assist in the carpet care program by spot cleaning guestroom carpets as the room is being cleaned. Maintain a clean and orderly housekeeping cart. Report any material discrepancies beyond the scope of the Housekeeping Department to the Engineering Department via Front Desk hot log or work order. Assist in maintaining other areas of the hotel in a clean and orderly condition, (i.e. associate lounge, associate locker room, and back of the house area). Respond to guest requests and inquiries expeditiously. Maintain consistently high standards as outlined in the Self-Inspection. Other duties, projects, and tasks as assigned.
Required Knowledge, Skills and Abilities (KSAs)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the requirements listed below are representative of knowledge, skills and abilities required:
Have thorough knowledge of emergency procedures. Requires good communication skills, both verbal and written. Requires excellent attention to detail Must be able to move luggage, packages or furniture weighing up to 30 lbs. Must be able to work weekends and holidays.
LTD Hospitality Group has taken pride in superior hotel development and management for more than 30 years and is a recognized leader managing top-performing brands under Marriott, Hilton, Hyatt and InterContinental Hotel Group flags. LTD’s core values focus on people, relationships and opportunities. The LTD culture was established by the founding partners and to this day continues to guide the successful performance and profitability of our hotels, while maintaining the highest standards of quality, service and cleanliness.
The greatest key to our success is our people. Our diverse team of associates is responsible for creating a distinctive experience that keeps our customers coming back. We recognize that our people are our most valuable asset and are committed to investing in them. We provide comprehensive training, as well as career advancement opportunities for all of our associates. We also offer competitive benefits to ensure that a career at LTD is satisfying and rewarding in all aspects.
Benefits
Medical, Dental, Vision & 401 (k) with company match Group Life & Accidental Death & Dismemberment Insurance Hotel Discounts Generous Paid Time Off Training and Development, Opportunities for Growth, and Much More!
For more information about joining the LTD family, please visit www.ltdhospitality.com. We look forward to hearing from you!
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Room attendant housekeeper job description example 2
Atrium Hospitality LP room attendant housekeeper job description
Junction City Marriott Courtyard
310 Hammons Dr.
Junction City, KS 66441
$1,500 Hiring Bonus
$750 paid after 90 days and $750 paid after 180 days.
Our Room Attendants provide guests with an exceptional stay, through friendly, attentive, and timely service. This is done through ensuring that guest rooms and public areas meet the high standards of cleanliness expected by our guests and brand.
The Room Attendant will make a Difference by completing the following:
Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to:
Removal of all used and unused linen/terry from room Disinfect all high touch surfaces and unused amenities Clean bathrooms Clean glass and mirrors, dust and polish furniture and equipment Replace burned out light bulbs Remake beds with clean linens Replenish supplies such as drinking glasses, writing supplies and bathroom supplies Empty wastebaskets and transport other trash and waste to disposal areas Clean rugs, carpets upholstered furniture and draperies;
Ensure usage of approved cleaning chemicals; Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies; Maintain cleanliness and organization in all work areas; Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required; Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen; Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order; Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines; May be required to train newly hired associates and support on-going performance development; Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment when applicable; Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor; Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Preferred Prior Experience:
Previous hotel housekeeping or other applicable cleaning experience
Preferred Education:
High school diploma or equivalent
Physical:
Able to lift a minimum of 50lbs occasionally and 20lbs regularly
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Other:
Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays
In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!
EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos
In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!
EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos
310 Hammons Dr.
Junction City, KS 66441
$1,500 Hiring Bonus
$750 paid after 90 days and $750 paid after 180 days.
Our Room Attendants provide guests with an exceptional stay, through friendly, attentive, and timely service. This is done through ensuring that guest rooms and public areas meet the high standards of cleanliness expected by our guests and brand.
The Room Attendant will make a Difference by completing the following:
Clean and maintain hotel guest rooms, public areas and laundry within the hotel per established protocols, including but not limited to:
Removal of all used and unused linen/terry from room Disinfect all high touch surfaces and unused amenities Clean bathrooms Clean glass and mirrors, dust and polish furniture and equipment Replace burned out light bulbs Remake beds with clean linens Replenish supplies such as drinking glasses, writing supplies and bathroom supplies Empty wastebaskets and transport other trash and waste to disposal areas Clean rugs, carpets upholstered furniture and draperies;
Ensure usage of approved cleaning chemicals; Operate, stock and maintain storage closets and room attendant carts to include such items as linens, towels, toiletry items and cleaning supplies; Maintain cleanliness and organization in all work areas; Examine and sort articles for laundry according to color, fabric, dirt content, and cleaning technique required; Use laundering equipment and the correct amounts of proper chemicals to safely and thoroughly clean and press linen; Make rounds through the halls each shift to ensure public areas are disinfected, clean and tidy, taking care to remove or replace anything out of order; Uphold departmental standards of quality of work and timing measured by brand customer satisfaction metrics and Atrium labor guidelines; May be required to train newly hired associates and support on-going performance development; Perform work on a deep cleaning and preventative maintenance scheduled program for all areas of the hotel as assigned. Use power equipment when applicable; Observe precautions required to protect hotel and guest property, report damage, theft and found articles to supervisor; Follow all company and safety and security policies and procedures, report equipment problems and maintenance issues, accidents, injuries and safety hazards, or unsafe work conditions to leadership; and Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Preferred Prior Experience:
Previous hotel housekeeping or other applicable cleaning experience
Preferred Education:
High school diploma or equivalent
Physical:
Able to lift a minimum of 50lbs occasionally and 20lbs regularly
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Other:
Flexible to work day shifts, early mornings, evenings, nights, weekends and holidays
In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!
EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos
In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us!
EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos
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Room attendant housekeeper job description example 3
Highgate Hotels room attendant housekeeper job description
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
La Quinta Sunrise
13600 NW 2nd Street
Sunrise, FL 33325
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.).
+ Buff marble floors daily according to hotel standards.
+ Shampoo carpets in the public areas according to hotel standards.
+ Shampoo furniture as needed.
+ Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
+ Handle items for "Lost and Found" according to hotel standards.
+ Clean guestrooms as needed.
+ Have knowledge of and assist in all emergency procedures.
+ Maintain hotel equipment in proper working order.
+ Maintain storage of hotel equipment in proper area.
+ Complete special projects as assigned by the Housekeeping Manager.
+ Ensure overall guest satisfaction.
+ High School diploma or equivalent and/or experience in a hotel or a related field preferred.
+ Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
+ Ability to stand during entire shift.
+ Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
External Job Posting Title: Housekeeping / Room Attendant
La Quinta Sunrise
13600 NW 2nd Street
Sunrise, FL 33325
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers - property specific, etc.).
+ Buff marble floors daily according to hotel standards.
+ Shampoo carpets in the public areas according to hotel standards.
+ Shampoo furniture as needed.
+ Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
+ Handle items for "Lost and Found" according to hotel standards.
+ Clean guestrooms as needed.
+ Have knowledge of and assist in all emergency procedures.
+ Maintain hotel equipment in proper working order.
+ Maintain storage of hotel equipment in proper area.
+ Complete special projects as assigned by the Housekeeping Manager.
+ Ensure overall guest satisfaction.
+ High School diploma or equivalent and/or experience in a hotel or a related field preferred.
+ Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
+ Ability to stand during entire shift.
+ Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
External Job Posting Title: Housekeeping / Room Attendant
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Updated March 14, 2024
Updated March 14, 2024