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Room attendant housekeeper skills for your resume and career

Updated January 8, 2025
1 min read
Room attendant housekeeper example skills
Below we've compiled a list of the most critical room attendant housekeeper skills. We ranked the top skills for room attendant housekeepers based on the percentage of resumes they appeared on. For example, 23.7% of room attendant housekeeper resumes contained guest rooms as a skill. Continue reading to find out what skills a room attendant housekeeper needs to be successful in the workplace.

15 room attendant housekeeper skills for your resume and career

1. Guest Rooms

A guest room is an assigned room at someone's house which is reserved for guests. It is a room or suite of rooms used or maintained for the accommodation of individuals to whom hospitality is extended for compensation.

Here's how room attendant housekeepers use guest rooms:
  • Clean guest rooms to include making beds, cleaning restrooms, dusting furniture, dumping the trash and replenishing room items.
  • Wash, dry, and fold linen to ensure all guest rooms are equipped with the proper amount of linen.

2. Cleanliness

Here's how room attendant housekeepers use cleanliness:
  • Maintained cleanliness of all work areas ensuring consistent customer satisfaction.
  • Maintained cleanliness and organized suites.

3. Bed Linens

Bed linen is a material consisting of bed sheets/duvet, pillowcases, etc. laid to cover the mattress and also has a decorative effect in the room so that the sleeper is comfortable, hygiene, warm, and protected.

Here's how room attendant housekeepers use bed linens:
  • Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum 50lbs.
  • Changed bed linens and replaced towels, vacuumed floors and treated carpet for carpet stains.

4. Guest Satisfaction

Here's how room attendant housekeepers use guest satisfaction:
  • Respond to guest complaints, special requests, and ensure corrective action is taken to achieve complete guest satisfaction.
  • Supervised room attendants and inspected hotel rooms to achieve and exceed guest satisfaction.

5. Exceptional Guest

Here's how room attendant housekeepers use exceptional guest:
  • Awarded 2007 Hospitality Award (2nd place) for outstanding teamwork, exceptional guest relations and proficient maid services.
  • Delivered exceptional guests service and maintain cleanliness of hotel guest rooms and additional spaces within the hotel.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how room attendant housekeepers use customer service:
  • Provided personalized service to all guests providing exceptional customer service.
  • Interacted positively with guests and provided great customer service.

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7. Room Attendants

Here's how room attendant housekeepers use room attendants:
  • Monitor and assist other room attendants when necessary Service 20-90 guests per day Multiple Stay Real Service Award recipient.
  • Assist new hires in the training process of room attendants and Standard Operation Procedures.

8. Work Ethic

Here's how room attendant housekeepers use work ethic:
  • Maintained a positive attitude and a strong work ethic while working both individually and as a team.
  • Recognized by management for positive attitude and superior work ethic.

9. Polish Furniture

Here's how room attendant housekeepers use polish furniture:
  • Brushed, dust, vacuum, and polish furniture, clean tubs, showers, sinks and bathroom items.
  • Required to replace room amenities and linens, remove trash, dust and polish furniture, vacuum, and cleanbathrooms.

10. Room Service

Here's how room attendant housekeepers use room service:
  • Started working as a housekeeper for a year and a half then got a better opportunity as a room service.
  • Cleaned soiled linens, assisted in cleaning rooms, performed room service to guest.

11. Hotel Standards

Here's how room attendant housekeepers use hotel standards:
  • Collaborated with maintenance and housekeeping to ensure hotel standards were met.
  • Replaced all service and linens in keeping with hotel standards.

12. Taking Care

Here's how room attendant housekeepers use taking care:
  • replenish each room s stock of amenities and supplies as necessary, taking care to not overstock or misuse supplies.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

13. Commercial Cleaning

Here's how room attendant housekeepers use commercial cleaning:
  • Clean and restore building interiors damaged by fire, smoke, or water, using commercial cleaning equipment.
  • Provided high quality sanitation services for hotels through effective use of commercial cleaning techiques.

14. Ladders

Here's how room attendant housekeepers use ladders:
  • Used hand and power tools such as ladders, vacuum cleaners and mops.

15. Dust Furniture

Here's how room attendant housekeepers use dust furniture:
  • Change and make beds, dust furniture, vacuum floors, clean bathrooms, re-supply room with essential supplies.
  • Dust furniture/clean refrigerator/clean stove/sweep patio/wash windows/clean cabinets on a college campus
top-skills

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List of room attendant housekeeper skills to add to your resume

Room attendant housekeeper skills

The most important skills for a room attendant housekeeper resume and required skills for a room attendant housekeeper to have include:

  • Guest Rooms
  • Cleanliness
  • Bed Linens
  • Guest Satisfaction
  • Exceptional Guest
  • Customer Service
  • Room Attendants
  • Work Ethic
  • Polish Furniture
  • Room Service
  • Hotel Standards
  • Taking Care
  • Commercial Cleaning
  • Ladders
  • Dust Furniture
  • Guest Amenities
  • Ventilation
  • Hotel Guests
  • Laundry Room
  • Clean Linen
  • Sponges
  • Dryers
  • Front Desk
  • Maintenance Problems
  • Linen Closets
  • Window Ledges
  • Good Communication
  • Planters
  • Floor Surfaces
  • Door Panels
  • Hotel Property
  • Room Amenities
  • Public Spaces
  • Vacant Rooms
  • Hotel Procedures
  • Housekeeping Management
  • Maintenance Issues
  • Clean Carpets
  • Clean Ashtrays
  • Light Bulbs
  • Clean Hotel Rooms
  • Clean Environment
  • Public Restrooms
  • Washing Machines
  • Check Outs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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