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A room clerk is responsible for receiving guests and assigning them to their respective rooms, typically in a hotel setting. You will manage guests' reservations, explain the policies of the premises, and process their payments for staying at the hotel. You are also to ensure the rooms' cleanliness, reaching out to the maintenance for any repairs and requests for additional room items. You must have excellent communication and customer service skills, respond to the customer's inquiries and concerns, and resolve service complaints immediately. Your duties also include shopping online grocery orders for customers, cashier function, and asking the manager for other duties.
A high school diploma is required for this position. However, organizational skill is the most important skill as a room clerk. You must have excellent customer service skills, be detail-oriented when performing data entry, and also have excellent communication skills. The average annual salary earned by a room clerk is $29,000.
Avg. Salary $30,787
Avg. Salary $59,228
Growth rate -5%
Growth rate 0.3%
American Indian and Alaska Native 1.02%
Asian 7.17%
Black or African American 10.78%
Hispanic or Latino 20.69%
Unknown 4.57%
White 55.77%
Genderfemale 52.99%
male 47.01%
Age - 50American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 50Stress level is high
7.1 - high
Complexity level is basic
7 - challenging
Work life balance is good
6.4 - fair
| Skills | Percentages |
|---|---|
| Customer Service | 23.40% |
| Data Entry | 16.51% |
| Stock Room | 5.19% |
| Purchase Orders | 3.92% |
| Inventory Control | 3.81% |
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The average room clerk salary in the United States is $30,787 per year or $15 per hour. Room clerk salaries range between $26,000 and $36,000 per year.
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