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The differences between room clerks and control clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a room clerk and a control clerk. Additionally, a control clerk has an average salary of $33,365, which is higher than the $30,787 average annual salary of a room clerk.
The top three skills for a room clerk include customer service, data entry and stock room. The most important skills for a control clerk are data entry, access database, and office equipment.
| Room Clerk | Control Clerk | |
| Yearly salary | $30,787 | $33,365 |
| Hourly rate | $14.80 | $16.04 |
| Growth rate | -5% | -5% |
| Number of jobs | 91,018 | 116,029 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 36% |
| Average age | 47 | 47 |
| Years of experience | 2 | 2 |
A room clerk is responsible for receiving guests and assigning them to their respective rooms, typically in a hotel setting. Room clerks manage guests' reservations, explain the policies of the premises, and process their payments for staying at the hotel. They also ensure the rooms' cleanliness, reaching out to the maintenance for any repairs and requests for additional room items. A room clerk must have excellent communication and customer service skills, respond to the customer's inquiries and concerns, and resolve service complaints immediately.
Being a control clerk involves a variety of administrative and clerical tasks, including the maintenance of business files, answering phone calls, and running errands. A control clerk's responsibility includes coordination and assistance of project team members to resolve data issues and protocols. Since the job is to keep business efficiency by overseeing the safety and quality of work, a control clerk should have attention to detail, good verbal and written communication skills, and the ability to work individually and to concentrate for long periods.
Room clerks and control clerks have different pay scales, as shown below.
| Room Clerk | Control Clerk | |
| Average salary | $30,787 | $33,365 |
| Salary range | Between $26,000 And $36,000 | Between $25,000 And $43,000 |
| Highest paying City | Spokane, WA | Bellevue, WA |
| Highest paying state | Hawaii | Hawaii |
| Best paying company | L3Harris | UPS |
| Best paying industry | Government | Government |
There are a few differences between a room clerk and a control clerk in terms of educational background:
| Room Clerk | Control Clerk | |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 36% |
| Most common major | Business | Business |
| Most common college | Western Carolina University | University of Pennsylvania |
Here are the differences between room clerks' and control clerks' demographics:
| Room Clerk | Control Clerk | |
| Average age | 47 | 47 |
| Gender ratio | Male, 47.0% Female, 53.0% | Male, 25.6% Female, 74.4% |
| Race ratio | Black or African American, 10.8% Unknown, 4.6% Hispanic or Latino, 20.7% Asian, 7.2% White, 55.8% American Indian and Alaska Native, 1.0% | Black or African American, 10.7% Unknown, 4.7% Hispanic or Latino, 21.0% Asian, 7.9% White, 54.7% American Indian and Alaska Native, 1.1% |
| LGBT Percentage | 6% | 6% |