Room Server Job Openings - 7 Jobs

  • Estimated Salary

    $20,502

    NEW
    Housekeeping Room Attendant, Hilton Garden Inn Dulles North
    Pm Hotel Group

    Ashburn, VA

  • Estimated Salary

    $19,250

    NEW
    Restaurant Server - FOH
    Barnes & Noble Booksellers, Inc.

    Ashburn, VA

  • Estimated Salary

    $26,670

    Bartender and Servers
    Toll Brothers

    Ashburn, VA

  • Estimated Salary

    $20,744

    Server, Host Hostess,
    Red Robin

    Ashburn, VA

  • Estimated Salary

    $94,389

    VOCC Open Systems (Associate Technical Support Analyst)-First Level Server Support
    Visa

    Ashburn, VA

  • Estimated Salary

    $94,389

    NEW
    VOCC Open Systems (Associate Technical Support Analyst)-First Level Server Support
    Visa Inc.

    Ashburn, VA

  • Estimated Salary

    $94,389

    NEW
    VOCC Open Systems (Associate Technical Support Analyst)-First Level Server Support
    Visa

    Ashburn, VA

Room Server Jobs

average

$22,530

  • Getting Information
  • Assisting and Caring for Others
  • Handling and Moving Objects
  • Inspecting Equipment, Structures, or Material
  • Monitor Processes, Materials, or Surroundings
  • Outdoors/walking/standing
  • Repetitive

What does a Room Server do at Ponte Family Estate Winery

* Sales and Service (60%)Create a memorable experience for all guests who enter the property through a high standard of customer service
* Manage high volume wine and merchandise transactions
* Build relationships with guests to maximize the sale of wine, merchandise and winery tours and experience
* Create opportunities to sell other events, services and experiences offered on the property
* Provide guests with the background information on our wines, merchandise and the history of the Ponte Family Estate winery
* Present guests with the exclusive benefits for Wine Club members and educate them with information about joining our Wine Club
* Daily Operations (20%)Effective and appropriate communication, successfully managing traffic flow throughout the day and overseeing that guests are being engaged and entertained
* Perform opening and closing duties as assigned or requested
* Work as a team with other associates to reach set daily and monthly sales goals
* Tours (20%)Educate guests and point them in the appropriate direction when they are inquiring about Ponte Family Estate Winery Tours

What does a Room Server do at The Broadmoor Hotel

* Greet guests in a friendly, timely manner with a smile, proper English and correct posture
* Answer menu questions and make suggestions regarding food, spirits and service
* Relay order to kitchen via computer and serve courses from kitchen and service bars
* Observe diners to respond to any additional requests and to determine when meal has been completed
* Assures proper silverware placement prior to course arrival
* Answer menu questions and make suggestions regarding food, wine, spirits and service
* Prompts Sommelier or Captain to serve wine pairings prior to meal arrival
* Transports food to the table
* Handle opening and closing procedures as directed by side-work assignments
* Crumb table after dinner and offer tea, after dinner drinks, etc.
* Ability to crossover and assist all team members
* Write order on check or memorize it
* Assists with totaling bill and accepting payment
* Complete daily and weekly side-work
* Communicate guest needs to all members of the team
* Tableside cooking and preparation
* Follow all directions received from Supervisors
* Checks schedule daily, as it is subject to change
* Report tips as required by the IRS
* Check with manager/supervisor prior to leaving.
* Maintain knowledge of Hotel history and grounds
* Train and guide new staff
* Maintain knowledge of, abide by, and enforce Colorado liquor laws.
* Follow BROADMOOR safety and hygiene standards

What does a Room Server do at Omni Hotels

* Properly set-up and maintain a clean efficient service area of the bar throughout the shift
* Perform our guest services by using the Moments of Service guidelines
* Responsible for ringing orders into Micros, and delivering orders to the table
* Continually check back with guests
* Keep all supplies stocked
* Clean, clear and reset service areas
* Protect the hotel from liability with regard to over serving guests
* Complete all duties as assigned by manager
* Assist bartender when needed
* Ensure tables are set up properly
* Aid guests in locating other areas of the hotel (walk them to destination if possible)
* Attend all designated staff meetings and training sessions
* Familiarity with food and drink menus
* Adhere to cash handling standards
* Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications

What does a Room Server do at St. Anthony Hotel

* General & Fundamental Requirements Stock and replace missing items, inspect, move and clean the mini-bars in accordance with departmental procedures and policies.
* Upon start review shifts upcoming amenity deliveries or special in-room events to ascertain status and timing required for that shift.
* Review shift staffing and side work assignments to ensure floors are clear of trays and carts of soiled plates.
* Work closely with servers to coordinate multiple floor deliveries and peak volume times.
* If necessary, deliver orders to guest rooms.
* Coordinate and update all incoming request for amenities by date and established delivery times with front desk in assigning rooms for any pre-arrival deliveries.
* Ensures that all reasonable VIP Guest request are accommodated and are also communicated to Concierge Takes Guest's food and beverage orders over the phone.
* Input the orders into POS systems, process Guest's checks in accordance with the established procedures and proper tendering of transactions.
* Follow established internal control procedures for obtaining banks, returning banks, and non-cash paperwork drop.
* Follow established side work duties Ensures all equipment is functioning properly; report any problem to the IRD Manager and or Engineering Assist with the collection of room service trays, tables and other food and beverage items for the guest rooms.
* Including proper breakdown of trays and tables Maintain a positive work atmosphere by acting and communicating professionally with Guest, vendors, Team Members and management.
* Perform other duties as assigned by Management Follow Company and department safety practices to minimize risk of self and others.
* Follow any and all applicable company and department policies and procedures Making schedules Must be extremely organized, able to expedite multiple orders.
* Must work well with other Team members and support department involved in the daily functions of the position.
* Good communication skills and abilities are essentials.
* Must be able to communicate fluently in English in verbal and written form.
* Take the initiative to identify and undertake projects during slow periods.
* Must be able to work outdoors if necessary.
* Must be able to carry loaded trays in slippery surfaces and handle hot plates and equipment with proper PPE.
* Solid interpersonal skills.
* Must maintain a pleasant personality to effectively deal with Guest's questions and services, and to contribute to the overall atmosphere of team work with follow team members.
* Must have the ability to listening effectively.
* Must have previously supervisory experience and knowledge regarding food and beverage

What does a Room Server do at Celebration Hotel

* No Direct ReportsEssential Duties / Tasks / Responsibilities:
* Guest Service 90%
* Ensure high levels of guest satisfaction utilizing the G
* U.E
* S.T. standards
* Provide guests with courteous, friendly and efficient service
* Answer phones using appropriate verbiage
* Set up room service order in a thorough and swift manner
* Promptly deliver food and beverage items to guest rooms and/or pool deck
* Provide thorough and exceptional service to guests.
* No drop and fly service
* Set up and deliver all amenities in a timely manner
* Assisting Restaurant Service staff as needed
* Explain all menu items; upsell as warranted
* Execute all financial transactions
* Sidework 10%
* Stocking and polishing items needed for service.
* Napkin folding
* Collecting and clearing all trays from guest room floors and pool deck
* Maintains service and sanitation standards according to health code regulations
* Knowledge / Skills / Abilities (KSA's):
* Excellent guest service and interpersonal skills with the ability to relate to diverse guest types
* Ability to remain calm and well organized under pressure while working quickly
* Ability to prioritize and maintain multiple orders
* Excellent time management skills
* Ability to properly operate the telephone and all software used for the POS system
* Basic math skills; ability to make change
* Thorough knowledge of Food and Wine, as well as Beer, liquor and mixed drinks
* Must demonstrate accuracy and thoroughness
* Knowledge of elementary financial controls
* Ability to respond promptly to customer needs
* Ability to communicate effectively with guests and Grand Performers
* Must speak clearly and persuasively in positive or negative situations
* Proficient in Micros POS system
* Proficient in Open Table reservation system
* Computer savvy (MS Office suite)
* Adaptable to a changing work environment
* Local knowledge of area (i.e., attractions, festivities, other restaurants etc.)
* English language and professional communications skills are required
* Kessler Grant Performer AttributesG
* U.E
* S.T.
* Service
* Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
* Teamwork
* Balances team and individual responsibilities; exhibits objectivity and openness to others'views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed
* Diversity
* Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce
* Ethics
* Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values
* Quality
* Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality
* Quantity
* Meets productivity standards; completes work in timely manner; strives to increase productivity; Works quickly
* Safety and Security
* Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly
* Attendance/Punctuality
* Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time

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how to become a Room Server

Most food and beverage service jobs are entry-level jobs and do not require a high school diploma. The majority of workers receive short-term on-the-job training.

Most states require workers, such as nonrestaurant servers, who serve alcoholic beverages to be 18 years of age or older.

Education

There are no formal education requirements for becoming a food and beverage serving worker.

Training

Most workers learn their skills through short-term on-the-job training, usually lasting several weeks. Training includes basic customer service, kitchen safety, safe food-handling procedures, and good sanitation habits.

Some employers, particularly those in fast-food restaurants, teach new workers with the use of self-study programs, online programs, audiovisual presentations, or instructional booklets that explain food preparation and service procedures. However, most food and beverage serving and related workers learn their skills by watching and working with more experienced workers.

Some full-service restaurants provide new dining room employees with classroom training sessions that alternate with periods of on-the-job work experience. The training communicates the operating philosophy of the restaurant, helps new employees establish a personal rapport with other staff, teaches employees formal serving techniques, and instills a desire in the staff to work as a team.

Some nonrestaurant servers and bartender helpers who work in establishments where alcohol is served may need training on state and local laws concerning the sale of alcoholic beverages. Some states, counties, and cities mandate such training, which typically lasts a few hours and can be taken online or in-house.

Advancement

Advancement opportunities are limited to those who remain on the job for a long time. However, some dining room and cafeteria attendants and bartender helpers may advance to waiter, waitress, or bartender positions as they learn the basics of serving food or preparing drinks.

Important Qualities

Communication skills. Food and beverage serving and related workers must listen carefully to their customers’ orders and relay them correctly to the kitchen staff so that the orders are prepared to the customers’ request.

Customer-service skills. Food service establishments rely on good food and customer service to keep customers and succeed in a competitive industry. As a result, workers should be courteous and be able to attend to customers’ requests.

Physical stamina. Food and beverage serving and related workers spend most of their worktime standing, carrying heavy trays, cleaning work areas, and attending to customers’ needs.

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Top Skills for a Room Server

Know what it takes to get the job done

CustomerServiceSkillsBeverageItemsBanquetEventsBeverageOrdersFoodOrdersMicrosMenuItemsFoodServiceIn-RoomHotelGuestsCustomerServiceStandardsGuestFoodGuestsNeedsGuestSatisfactionSpecialRequestsSetupHighStandardsSpecialEventsHotelRoomsCustomerQuestions

Top Room Server Skills

Guests Needs, Customer Service Standards, Hotel Rooms, Guest Food, Menu Items, Special Requests, Banquet Events, Food Orders, Customer Service Skills, Hotel Guests, Micros, In-Room, Beverage Items, Food Service, Setup, Special Events, Beverage Orders, Customer Questions, High Standards, Guest Satisfaction

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