Room server job description
Updated March 14, 2024
7 min read
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Example room server requirements on a job description
Room server requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in room server job postings.
Sample room server requirements
- High school diploma or equivalent.
- At least one year of experience in a similar role.
- Able to lift up to 50 pounds.
- Extensive knowledge of food safety and sanitation standards.
- Ability to work in a fast-paced environment.
Sample required room server soft skills
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Ability to work with a diverse group of individuals.
- Energetic and eager to learn.
Room server job description example 1
Omni Restaurants Inc room server job description
The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Omni Grove Park Inn's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match.
Job Description
$1,000 Sign on Bonus: $250 at first check, $250 after 30 days , $500 after 90 days. $8.00 per hour plus tips and service charge! To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.
Responsibilities
* Complete knowledge of service time, menu and specials
* Prepare, deliver and serve orders using Moments of Service
* Inquire if additional service is needed
* Responsible for each check
* Pick up trays and tables
* Responsible for set-up, delivery and presentation of amenities
* Must consult with supervisor on any food pick up difficulty
* Attend all designated staff meetings and training sessions
* Complete any tasks and side duties assigned by manager
* Responsible for maintenance and cleanliness of room service areas
* Aid guests in locating other areas of the hotel (walk them to the destination if possible)
* Adhere to cash handling standards
* Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Qualifications
* Must have previous food and beverage experience in fine dining or hotel
* Room Service experience is preferred
* Must be able to work a flexible schedule including weekends and holidays
* TABC and Food Handler certifications are require
* Candidates must be able to speak fluent English
Omni Grove Park Inn's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match.
Job Description
$1,000 Sign on Bonus: $250 at first check, $250 after 30 days , $500 after 90 days. $8.00 per hour plus tips and service charge! To maintain the highest standards possible for the guest by insuring quick, efficient, and professional Room Service.
Responsibilities
* Complete knowledge of service time, menu and specials
* Prepare, deliver and serve orders using Moments of Service
* Inquire if additional service is needed
* Responsible for each check
* Pick up trays and tables
* Responsible for set-up, delivery and presentation of amenities
* Must consult with supervisor on any food pick up difficulty
* Attend all designated staff meetings and training sessions
* Complete any tasks and side duties assigned by manager
* Responsible for maintenance and cleanliness of room service areas
* Aid guests in locating other areas of the hotel (walk them to the destination if possible)
* Adhere to cash handling standards
* Follow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assets
* Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications
Qualifications
* Must have previous food and beverage experience in fine dining or hotel
* Room Service experience is preferred
* Must be able to work a flexible schedule including weekends and holidays
* TABC and Food Handler certifications are require
* Candidates must be able to speak fluent English
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Room server job description example 2
Crescent Hotels & Resorts room server job description
Are you a server looking to provide exceptional guest service at one of the newest hotels in Tempe? You have come to the right place!
Inspired by its location at the edge of the painted desert, The Westin Tempe provides the perfect oasis in the heart of downtown for guests to unwind and enhance their well-being.
In room dining servers are responsible for setting up, delivering and retrieving all food and beverage orders to guests' rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement of company standards.
**What will you be doing?**
+ Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
+ Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
+ Complete all shift side-work as outlined in the hotel's operating policies and procedures.
+ Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.Report all communication to immediate shift supervisor.
+ Perform all cash handling responsibilities in accordance with company policies and procedures.
**What experience do you need?**
+ Must have the ability to communicate in English.
+ Self-starting personality with an even disposition.
+ Maintain a professional appearance and manner at all times.
+ Can communicate well with guests.
+ Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
+ Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule.
+ Ability to transport large trays weighing up to 30lbs.
**Why do you want to work here?**
+ Competitive pay
+ Great associate benefits including health insurance for both full time and part time employees
+ Upbeat and positive work environment
+ Career growth opportunities
+ Hotel discounts
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Inspired by its location at the edge of the painted desert, The Westin Tempe provides the perfect oasis in the heart of downtown for guests to unwind and enhance their well-being.
In room dining servers are responsible for setting up, delivering and retrieving all food and beverage orders to guests' rooms and hospitality suites while ensuring quality service, guest satisfaction and the achievement of company standards.
**What will you be doing?**
+ Set up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by company standards.
+ Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines.
+ Complete all shift side-work as outlined in the hotel's operating policies and procedures.
+ Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.Report all communication to immediate shift supervisor.
+ Perform all cash handling responsibilities in accordance with company policies and procedures.
**What experience do you need?**
+ Must have the ability to communicate in English.
+ Self-starting personality with an even disposition.
+ Maintain a professional appearance and manner at all times.
+ Can communicate well with guests.
+ Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
+ Ability to grasp, bend, lift and/or carry, or otherwise, move or push goods on a cart weighing a maximum of 100 lbs., at a continuous schedule.
+ Ability to transport large trays weighing up to 30lbs.
**Why do you want to work here?**
+ Competitive pay
+ Great associate benefits including health insurance for both full time and part time employees
+ Upbeat and positive work environment
+ Career growth opportunities
+ Hotel discounts
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Room server job description example 3
Hyatt Hotels room server job description
At Andaz Scottsdale Resort & Bungalows, we don't do the Desert Southwest like everyone else. We stick out on purpose-through design, creative partnerships, and colorful details. Independent and free-thinking, we believe the pursuit of skill and knowledge is a lifelong engagement; our goals are to enrich and add dimension to the lives of our guests. Are you a finder, not a follower? Someone who believes that empathy, artistry, and exploration should play a role in every workplace? We'd love to talk to you about joining the Andaz Scottsdale team.
You will be part of a rock-star team and company that earned the 3rd spot on the Fortune's World Most Admired Companies list in 2022!
Mini Bar/In Room Dining Servers are responsible for presenting guest food and beverage preferences timely and to temperature and responsible for the inventory and stocking of self-service mini bars in guest rooms. Servers engage in casual conversation and enhance the experience by their style and service attributes. Other duties include general in room dining preparation, removal of serving trays, and maintaining a sanitary environment.
****Starting Pay: $13.75/hour PLUS tips!****
**Why Work at Andaz Scottsdale Resort and Bungalows?**
+ Enjoy free meals in our colleague cafe
+ Discounted & Complimentary Hotel Room Nights
+ Medical Dental and Vision Insurance (Full-time colleagues)
+ Retirement savings plan
+ Excellent training and professional development
+ Opportunities to work around the world with Hyatt Hotels and Resorts
+ Tuition reimbursement, up to $1,000 a year!
Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
**This is not your typical career opportunity. This is the Hyatt Touch.**
**Qualifications:**
+ Good communication skills
+ Value and follow through on attention to detail
+ Possess basic math skills
+ Resourcefulness to stay organized and independently on task
+ Ability to stand and walk for duration of shift as well as push, pull, lift, carry moderate weight
+ Flexibility to work weekends and holidays as needed
+ Experience in hotels preferred
**Primary Location:** US-AZ-Scottsdale
**Organization:** Andaz Scottsdale
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Bars/Restaurants/Outlets
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
You will be part of a rock-star team and company that earned the 3rd spot on the Fortune's World Most Admired Companies list in 2022!
Mini Bar/In Room Dining Servers are responsible for presenting guest food and beverage preferences timely and to temperature and responsible for the inventory and stocking of self-service mini bars in guest rooms. Servers engage in casual conversation and enhance the experience by their style and service attributes. Other duties include general in room dining preparation, removal of serving trays, and maintaining a sanitary environment.
****Starting Pay: $13.75/hour PLUS tips!****
**Why Work at Andaz Scottsdale Resort and Bungalows?**
+ Enjoy free meals in our colleague cafe
+ Discounted & Complimentary Hotel Room Nights
+ Medical Dental and Vision Insurance (Full-time colleagues)
+ Retirement savings plan
+ Excellent training and professional development
+ Opportunities to work around the world with Hyatt Hotels and Resorts
+ Tuition reimbursement, up to $1,000 a year!
Our Values: Respect | Integrity | Humility | Empathy | Creativity | Fun
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
**This is not your typical career opportunity. This is the Hyatt Touch.**
**Qualifications:**
+ Good communication skills
+ Value and follow through on attention to detail
+ Possess basic math skills
+ Resourcefulness to stay organized and independently on task
+ Ability to stand and walk for duration of shift as well as push, pull, lift, carry moderate weight
+ Flexibility to work weekends and holidays as needed
+ Experience in hotels preferred
**Primary Location:** US-AZ-Scottsdale
**Organization:** Andaz Scottsdale
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Bars/Restaurants/Outlets
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
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Updated March 14, 2024
Updated March 14, 2024