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Room server skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical room server skills. We ranked the top skills for room servers based on the percentage of resumes they appeared on. For example, 18.9% of room server resumes contained wine as a skill. Continue reading to find out what skills a room server needs to be successful in the workplace.

15 room server skills for your resume and career

1. Wine

Here's how room servers use wine:
  • Educated and informed patrons about winery products and local wine industry while conducting professional wine tasting
  • Gained basic knowledge of wine, wine making, and charities in and around Grays Harbor that benefited from sales.

2. In-Room

Here's how room servers use in-room:
  • Lead In-Room Dining PM Staff Member and also responsible for all training for both PM In-Room Dining and Pool Server Staff.
  • Cross-trained In-Room Dining to allow myself in multiple departments when business demanded.

3. Fine Dining

Here's how room servers use fine dining:
  • Memorized all aspects of the server position relating to extremely professional atmosphere in fine dining.
  • Delivered a fine dining experience to guests of the hotel by providing high-end customer service.

4. Cash Handling

Here's how room servers use cash handling:
  • Maintained accountability for complimentary charges and cash receipts; Cash handling experience.
  • Provided customer service *Computerized order entry *Food/beverage handling *Cash handling/Credit card transactions

5. Cleanliness

Here's how room servers use cleanliness:
  • Up kept cleanliness, sanitation, and organization of service areas, also performed tray pickup as needed.
  • Checked and maintained proper set-up and cleanliness of service station before, during and after shift.

6. Guest Rooms

A guest room is an assigned room at someone's house which is reserved for guests. It is a room or suite of rooms used or maintained for the accommodation of individuals to whom hospitality is extended for compensation.

Here's how room servers use guest rooms:
  • Prepared, delivered, and served orders to guest rooms in a timely, friendly and professional manner.
  • Set up and delivered orders to the guest rooms and served parties in the member's private yachts.

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7. Beverage Orders

Beverage orders mean placing an order for any kind of beverage such as water, wine, beer, cold drinks, cocktails, juices, and so on. Taking the correct beverage order is crucial for the service providers of beverages as it is necessary for customer satisfaction. A beverage order involve the kind of drink, the quantity of drinks, and any specific modifications that the customer wants.

Here's how room servers use beverage orders:
  • Interact with customers, mix adult beverages for customers and fill dining room server beverage orders.
  • Checked whether food and beverage orders are correct before serve to customers.

8. Culinary

Here's how room servers use culinary:
  • Accredited as a Certified Beer Server via extensive learning programs, demonstrating extensive knowledge of craft beer and culinary appreciation.
  • Input guest's In Room Dining order and making culinary suggestions.

9. Guest Satisfaction

Here's how room servers use guest satisfaction:
  • Provided excellent customer service and fostered guest satisfaction in a fast-paced hotel environment.
  • Continue to drive guest satisfaction scores by going above and beyond for all guests I came in contact with.

10. Micros

Here's how room servers use micros:
  • Experience in OpenTable, Aloha, Squirrel, Micros and other restaurant tool interfaces.
  • Utilized Micros POS Systems to ensure guests orders and charges maintained accuracy.

11. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how room servers use pos:
  • Operate POS system for purchases and inventory.
  • Used a POS system to enter orders.

12. Clean Tables

Here's how room servers use clean tables:
  • Run register/POS system, take customers orders, serve food, clean tables, dishes, stock, customer service.
  • Pick -up trays and clean tables as needed to ensure a clean dinning area.

13. Wine List

Here's how room servers use wine list:
  • Needed a knowledge of large wine list and working knowledge of menu and variety of featured dishes.
  • Explain menu items wine list.

14. Room Service Orders

Here's how room servers use room service orders:
  • Received, input, expedited and delivered room service orders for guests.
  • Received quests room service orders.

15. Hotel Rooms

Here's how room servers use hotel rooms:
  • Clean up trays throughout the shifts from hotel rooms/hallways, arrange amenities and deliver ice for the hotel.
  • Served guests dining in hotel rooms in a five-diamond, four-star resort.
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List of room server skills to add to your resume

Room server skills

The most important skills for a room server resume and required skills for a room server to have include:

  • Wine
  • In-Room
  • Fine Dining
  • Cash Handling
  • Cleanliness
  • Guest Rooms
  • Beverage Orders
  • Culinary
  • Guest Satisfaction
  • Micros
  • POS
  • Clean Tables
  • Wine List
  • Room Service Orders
  • Hotel Rooms
  • Exceptional Guest
  • Menu Knowledge
  • Guest Checks
  • Good Communication
  • Customer Service
  • Allergies
  • BARS
  • Guest Name
  • VIP
  • Quality Service
  • Alcoholic Beverages
  • AAA
  • STARS
  • Food Preparation
  • Food Handling
  • Credit Card
  • Hotel Guests
  • Computer System
  • Guest Complaints
  • Drink Orders
  • Meeting Rooms
  • Menu Selections
  • IRD
  • Upselling
  • Hotel Standards
  • Quality Guest
  • Front Desk
  • Bartending
  • Room Delivery
  • Customer Complaints
  • Guest Expectations
  • Customer Orders
  • Room Charges
  • Casual Conversation
  • Guest Amenities

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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