Houseperson - Rooms
Strongsville, OH
Job Details Undisclosed Best Western Plus Strongsville - Strongsville, OH Undisclosed N/A Full Time High School Undisclosed Undisclosed Second/Afternoon UndisclosedDescription
GENERAL PURPOSE Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.
ESSENTIAL DUTIES/RESPONSIBILITIES
· Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urn receptacles, remove trash and/or linens and note any areas that need immediate cleaning.
· Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
· Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
· Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
· Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper.
· Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
· Coordinate with Senior Housekeeper on work priorities and provide assistance when needed.
Marriott Hotel General Manager
Troy, OH
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do matters at Seva Hospitality. With our company's high growth, there's a place for you here today (and for tomorrow) within our company.
Tenemos líderes de equipo disponibles para hablar español. Por favor llame / envíe un mensaje de texto a Ricardo al ************ o Stephanie al **************
Job Description
At
SpringHill Suites by Marriott
, we're committed to making travel an elevated experience. We're currently looking for a results-oriented
General Manager
to join our team at the Troy/North Dayton location and help us maintain our tradition of outstanding guest experiences.
The brand-new SpringHill Suites Troy opened in Spring 2025. As General Manager, you'll oversee and support a team of 15, spanning front desk, housekeeping, and maintenance operations. This is a great opportunity to lead an established, dedicated team and drive increased sales and performance for the property.
We offer a competitive package of benefits and compensation, including Health, Dental, Vision, and a rewarding bonus structure.
Upon opening the hotel, as a General Manager you will:
Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance.
Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best.
Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls.
Build a rapport with ownership. You partner closely with your owner and work to understand their priorities and exceed their expectations.
Commitment to Task:
Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
Communication Skills:
Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software.
Flexibility:
Adapts and changes the course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
Initiative:
Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
Managing Execution:
Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
Teamwork:
Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.
Qualifications:
Minimum of 2 years Hotel Management Experience (Marriott experience preferred, but not required).
Experience with Fosse Property Management System Experience preferred.
Proven record of independent, self-motivated work habits.
Ensuring customer satisfaction.
Execute reporting in a timely and accurate manner.
Ability to focus on the big picture as well as individual results.
Possess the ability to maximize hotel revenue through defined market segmentation.
History of superior controls and financial performance.
Excellent relationship-building skills.
Ability to develop an understanding of concepts, practices and pre-established guidelines and procedures.
Maintain active and visible position in the local community and industry.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person
Additional Information
WHAT WE CAN OFFER YOU:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Vision insurance
Choice Hotels, Marriott, Hilton, and IHG Hotel Discounts
Schedule:
8 hour shift
On call
Rotating weekends
Director of Housekeeping/EVS
Warren, OH
Responsibilities
Director of Housekeeping
Lead a goal-oriented housekeeping department to create a team environment that is effective, productive, and rewarding. Together with your team, you will create a safe, clean, and comfortable environment where students can study and learn. No housekeeping experience is required, just a willingness to learn.
Responsibilities
Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
Demonstrate continuous ability to maintain and/or improve customer satisfaction
Be open-minded and ready to learn from your manager and team members alike
Perform daily inspections and assessments and coach and counsel team members
Lead and manage team member recruiting, training, development, and assignments
Recruit team members who reflect our values and create a positive work environment that supports retention
Execute, maintain, and monitor quality control systems and budgets
Collaborate with department, facility, and company leadership to achieve goals
Analyze data and make adjustments to meet facility, budget, and compliance goals
Skills
Interpersonal Skills: Ability to interact with individuals at all levels of the organization
Communication: Effective written, spoken, and non-verbal communication
Customer Service: Service-oriented mentality with a focus on exceeding expectations
Professionalism: Maintain a positive and professional demeanor
Decision Making: Ability to quickly make sound decisions and judgments
Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
Team Player: Willingness to provide support where needed to achieve outcomes
Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment
Requirements
Ability to work a flexible schedule that may include nights, weekends, and holidays
Computer experience with word processing, spreadsheets, and various software
Must be willing to relocate for promotion opportunities
Not Required But a Big Plus
Experience managing a team
Experience working in a healthcare or education environment
Proficiency in languages other than English, especially Spanish
Manage a team. Grow your career.
What We Offer
Paid time off (vacation and sick)
Medical, dental, and vision insurance
401(k) with employer match
Employee assistance program (EAP)
Career development and ongoing training
Important to Know
Veterans and candidates with military experience are encouraged to apply.
HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.
Who is HHS
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.
We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Opportunities for advancement
Paid time off
Paid training
Parental leave
Retirement plan
Vision insurance
Experience:
Housekeeping management: 5 years (Preferred)
Healthcare management: 3 years (Preferred)
Custodial Management : 3 years (Preferred)
Education Cleaning : 3 years (Preferred)
Hospitality: 2 years (Preferred)
Language:
Spanish (Preferred)
-
Billing Identifier:
CC 3156 Director
Auto-ApplyHotel Manager ( Team Leader)
Mansfield, OH
The Manager oversees daily operations across front desk, housekeeping, maintenance, and inspections, ensuring exceptional service for guests, vendors, and Best Western partners. They lead the team in creating memorable guest experiences through warm welcomes, efficient service, and brand loyalty initiatives, while maintaining compliance with company standards, safety, and quality protocols.
ESSENTIAL JOB FUNCTIONS:
This role supports the General Manager( Owners) by managing staff schedules, performing administrative tasks, and ensuring smooth front desk operations. Responsibilities include training staff, handling guest check-ins/check-outs, promoting loyalty programs, resolving guest concerns, and maintaining a clean and welcoming environment. The position also involves sales calls, booking group functions, managing financial transactions, and ensuring compliance with safety, security, and company standards. May serve as Manager-on-Duty when needed.
Assist the General Manager (Owner) with preparing Guest Experience Representative work schedules and ensuring staff adheres to schedules. Adjust schedules as needed to meet business needs.
Perform assigned administrative duties such as daily reports, credit card reversals, bank deposits, accounts receivables, travel agent research, lost and found, rooming lists, office supply inventory, safety committee, etc.
Train Guest Experience staff in technical duties, guest service skills and telephone sales skills Group Bookings.
Advise and consult with General Manager(Owner) in situations of poor employee performance and/or improper employee behavior that may require counseling and/or discipline.
make sales call and response to each sales ASAP to Guarantee Revenue. Must be Organized.
When applicable for a specific property, book group functions and meeting room space.
May serve as Manager-on-Duty in the absence of the General Manager and Assistant General Manager
Provide a friendly, welcoming experience by greeting guests as they enter the hotel. Welcome loyal guests and military members using the best practices outlined for each program. Ensure Elite guests receive the designated gift upon arrival.
Provide all guests (including groups) with a friendly, accurate and efficient check-in / check-out process while following the companys policies and procedures. Prepare for check-ins before the guest arrives by using the arrivals grid, preparing express check-ins, and planning for group arrivals. Ensure the front desk/lobby areas remain clean, organized and ready to greet guests.
Verify and collect guest payments and identification, ensuring all procedures are followed to protect sensitive guest information including identity and credit card information. Process all financial transactions with strict adherence to defined procedures.
Operate the hotel key control system while strictly following all key safety & security procedures.
Answer the hotel phone in a manner which provides a genuine Best Western(BW) experience to every caller. Listen, identify and resolve the callers need(s). Properly and efficiently transfer calls as necessary. Route calls to guest rooms according to the companys policies which ensure sensitive guest information and privacy is maintained.
Provide a warm and friendly experience to potential guests inquiring about hotel reservations by focusing on the guests need, asking for the sale, entering and confirming the reservation details, providing the cancellation policy and offering to enroll the guest in the Returns program.
Complete shift checklist(s) to ensure the hotel information is updated and team members are prepared for the daily activities. Maintain room status inventory.
Stock and restock breakfast items such as food, drink and supplies as necessary to ensure guests have a consistent selection of items which are displayed in an appealing, clean and organized manner consistent with company standards, food handling guidelines and regulations. Ensure eating area is clean and inviting at all times.
MINIMUM SKILL REQUIREMENTS:
This role demands frequent interaction with customers and the public, requiring strong verbal, written, and interpersonal communication skills. The ideal candidate should be attentive, service-oriented, and capable of sensing unspoken needs. They must handle confidential information responsibly, operate office technology confidently, and work independently with sound judgment. Strong organizational skills and the ability to stay calm under pressure are essential in managing multiple tasks in a fast-paced environment.
This position requires flexibility to support various hotel departments and ensure a consistent guest experience. Regular communication with the GM and Owner is essential, along with a willingness to learn and teach. Jaiy Ram LLC. Maintains a drug-free, monitored work environment and upholds equal opportunity employment. Duties may change at any time, and all roles are strictly temporary with no path to permanency.
Job Type: Full-time
Job Location:
Mansfield, OH
Hotel Manager
Cleveland, OH
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Health insurance
Help or transport service
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Join a Growing Powerhouse in Hospitality General Manager Opportunity at Chase Hotel Group
Location: Multiple Openings (Relocation Assistance Provided)
Job Type: Full-Time | On-Site | Bonus Opportunities
Are you a passionate hospitality leader ready to elevate your career with a company on the rise?
Chase Hotel Group (CHG) is a dynamic, fast-growing, and family-owned hotel management company based in Cranford, NJ. We manage a high-performing portfolio of 11 branded hotelswith 1 currently under construction and 2 more in the pipelineacross top-tier names like Hampton Inn, Home2 Suites, Fairfield Inn & Suites, and Holiday Inn Express. Were on an ambitious growth journey and looking for General Managers who are ready to lead with energy, strategy, and heart.
If you're an experienced hotel manager looking for your next big challengeand a chance to make a visible impactthis is your opportunity to oversee a flagship property during a thrilling expansion phase.
What We Offer:
Competitive base salary + bonus opportunities
Relocation assistance
Medical allowance & generous PTO
Flexible scheduling
Employee discounts at our hotels
A deeply supportive, entrepreneurial company culture that rewards innovation and leadership
What Youll Do:
Guest Experience & Brand Standards
Set the tone for service excellence and exceed guest satisfaction goals
Be highly visible and accessible to guests, handling feedback proactively
Ensure the property consistently reflects brand standards and cleanliness
Leadership & Team Development
Inspire and lead a diverse team with confidence, positivity, and clarity
Foster a culture of accountability, respect, and collaboration
Lead performance reviews, team training, and professional development initiatives
Operational Excellence
Oversee all property operations including front office, housekeeping, maintenance, and F&B where applicable
Ensure safety, cleanliness, and a seamless guest experience across all areas
Use data and audits to track guest feedback, cleanliness, and performance trends
Financial Management
Achieve revenue goals while managing costs effectively
Utilize tools like yield management and forecasting to drive profitability
Oversee financial reporting, payroll, inventory, and expense control
Mentor department leads on budgeting and financial acumen
Compliance & Administration
Ensure compliance with all HR, legal, and brand standards
Maintain all local/state/federal licenses and safety certifications
Champion diversity, equity, and inclusion in hiring and culture
What We're Looking For:
2+ years of hotel General Manager or Assistant GM experience (required)
Strong background with branded hotels preferred (Hilton, Marriott, IHG, etc.)
Proven leadership and people management skills
Financial and operational savvy
Willingness to relocate to one of our high-priority markets
Schedule:
Full-time, flexible hours
Day & evening shifts
Weekends and holidays as needed
About Chase Hotel Group:
At CHG, we believe in building more than hotelswe build lasting teams, meaningful guest experiences, and careers people can be proud of. As a nimble and innovative hotel operator, we pride ourselves on our hands-on leadership style, open-door communication, and a culture of growth.
Ready to lead a top-tier hotel to success? Apply now and take the next big step in your hospitality career.
Marriott Hotel General Manager
Troy, OH
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do matters at Seva Hospitality. With our company's high growth, there's a place for you here today (and for tomorrow) within our company.
Tenemos líderes de equipo disponibles para hablar español. Por favor llame / envíe un mensaje de texto a Ricardo al ************ o Stephanie al **************
Job Description
At SpringHill Suites by Marriott, we're committed to making travel an elevated experience. We're currently looking for a results-oriented General Manager to join our team at the Troy/North Dayton location and help us maintain our tradition of outstanding guest experiences.
The brand-new SpringHill Suites Troy opened in Spring 2025. As General Manager, you'll oversee and support a team of 15, spanning front desk, housekeeping, and maintenance operations. This is a great opportunity to lead an established, dedicated team and drive increased sales and performance for the property.
We offer a competitive package of benefits and compensation, including Health, Dental, Vision, and a rewarding bonus structure.
Upon opening the hotel, as a General Manager you will:
Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping and maintenance.
Provide the vision, leadership and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best.
Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management and can drive profit to the bottom line through strong financial controls.
Build a rapport with ownership. You partner closely with your owner and work to understand their priorities and exceed their expectations.
Commitment to Task:
Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
Communication Skills:
Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. You will regularly use a computer and different software.
Flexibility:
Adapts and changes the course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
Initiative:
Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
Managing Execution:
Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
Teamwork:
Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.
Qualifications:
Minimum of 2 years Hotel Management Experience (Marriott experience preferred, but not required).
Experience with Fosse Property Management System Experience preferred.
Proven record of independent, self-motivated work habits.
Ensuring customer satisfaction.
Execute reporting in a timely and accurate manner.
Ability to focus on the big picture as well as individual results.
Possess the ability to maximize hotel revenue through defined market segmentation.
History of superior controls and financial performance.
Excellent relationship-building skills.
Ability to develop an understanding of concepts, practices and pre-established guidelines and procedures.
Maintain active and visible position in the local community and industry.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Paid training
Vision insurance
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person
Additional Information
WHAT WE CAN OFFER YOU:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Vision insurance
Choice Hotels, Marriott, Hilton, and IHG Hotel Discounts
Schedule:
8 hour shift
On call
Rotating weekends