Rooms director job description
Updated March 14, 2024
7 min read
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Example rooms director requirements on a job description
Rooms director requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in rooms director job postings.
Sample rooms director requirements
- Bachelor's degree in hospitality or related field.
- Minimum 5 years of experience in hotel management.
- Expertise in hotel software systems.
- Strong organizational and time management skills.
- Familiarity with safety regulations.
Sample required rooms director soft skills
- Excellent interpersonal and communication skills.
- Motivated and collaborative team player.
- Ability to anticipate customer needs.
- Highly motivated and results oriented.
- Ability to handle challenging situations with tact and diplomacy.
Rooms director job description example 1
Healthcare Resource Group rooms director job description
Job-7518
A 100 bed hospital located in Northern NC, located about 1 hr from Raleigh and about 45 mins from Durham, is seeking an experienced ER Director to join their team. They have a brand new 14 bed ER and you will oversee approximately 50-60 employees.
The Nursing Director for Emergency Services is the first line manager designated for this specific nursing area, its patient population, and assigned staff. The Nursing Director has 24 hour responsibility for unit's activity. Plans, coordinates, directs the fiscal, personnel and patient care activities to assure the standards of care and standards of practice are met as appropriate for the patient care needs and the age of the patient in as cost effective manner as possible. Responsible for integration of the nursing area (s) into the overall functioning of the organization.
Job Requirements
Minimum Education
Associate's Degree in Nursing is required. Bachelors of Science in Nursing is preferred.
Minimum Experience
At least 3-5 years of ER management experience required.
Required Skills
Basic Life Support (BLS) is required. Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS) required within 6 months of employment.
Required Skills
Licenses: Current North Carolina Registered Nurse license or compact state
This historic city is located in the Western North Carolina Mountains between the Blue Ridge Mountains and the Great Smokies, 22 miles south of Asheville, and 15 miles north of the North-South Carolina border. It is located about 40 mins north of Raleigh. The Downtown area boasts a wide array of shopping, antique stores, galleries, museums, an aquarium and a variety of restaurants. Having a small town feel, this city offers amazing nature-based outdoor activities like camping, boating, golfing, fishing and more. The community offers a small-town feel but is less than an hour's drive from the larger metropolitan areas of Durham and Raleigh. Residents enjoy a mild climate and superior local amenities including a wide variety of affordable and attractive housing; two country clubs; a revitalized downtown shopping and business district, designated as a National Register Historic District; more than 60 active civic clubs and community organizations, and a Community College. A vast array of recreational pursuits are available nearby, including Kerr Lake. One of the largest lakes in the Southeast, it boasts more than 850 miles of shoreline, with everything from wooded shores and secluded coves to tranquil picnic areas and easy access to water sports like boating, fishing, skiing, sailing and wind surfing.
A 100 bed hospital located in Northern NC, located about 1 hr from Raleigh and about 45 mins from Durham, is seeking an experienced ER Director to join their team. They have a brand new 14 bed ER and you will oversee approximately 50-60 employees.
The Nursing Director for Emergency Services is the first line manager designated for this specific nursing area, its patient population, and assigned staff. The Nursing Director has 24 hour responsibility for unit's activity. Plans, coordinates, directs the fiscal, personnel and patient care activities to assure the standards of care and standards of practice are met as appropriate for the patient care needs and the age of the patient in as cost effective manner as possible. Responsible for integration of the nursing area (s) into the overall functioning of the organization.
Job Requirements
Minimum Education
Associate's Degree in Nursing is required. Bachelors of Science in Nursing is preferred.
Minimum Experience
At least 3-5 years of ER management experience required.
Required Skills
Basic Life Support (BLS) is required. Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS) required within 6 months of employment.
Required Skills
Licenses: Current North Carolina Registered Nurse license or compact state
This historic city is located in the Western North Carolina Mountains between the Blue Ridge Mountains and the Great Smokies, 22 miles south of Asheville, and 15 miles north of the North-South Carolina border. It is located about 40 mins north of Raleigh. The Downtown area boasts a wide array of shopping, antique stores, galleries, museums, an aquarium and a variety of restaurants. Having a small town feel, this city offers amazing nature-based outdoor activities like camping, boating, golfing, fishing and more. The community offers a small-town feel but is less than an hour's drive from the larger metropolitan areas of Durham and Raleigh. Residents enjoy a mild climate and superior local amenities including a wide variety of affordable and attractive housing; two country clubs; a revitalized downtown shopping and business district, designated as a National Register Historic District; more than 60 active civic clubs and community organizations, and a Community College. A vast array of recreational pursuits are available nearby, including Kerr Lake. One of the largest lakes in the Southeast, it boasts more than 850 miles of shoreline, with everything from wooded shores and secluded coves to tranquil picnic areas and easy access to water sports like boating, fishing, skiing, sailing and wind surfing.
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Rooms director job description example 2
Benchmark Group rooms director job description
Come be a part of something bigger!
Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn't love to get away) Paid Time OffEmployee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details
Experience the striking natural beauty of Vermont's Green Mountains at The Equinox, a Luxury Collection Golf Resort & Spa. With elegant accommodations, fantastic on-site dining, and a picture-perfect convenient location in Manchester, The Equinox, established in 1769, offers the ideal destination for year-round relaxation.
The Director of Rooms will supervise all Rooms Departments and ensure their standards of operation are maintained and are working in harmony at a profit.
What you will have an opportunity to do:
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
High school graduate or equivalent.Associate Degree with Bachelors Degree preferred.Three years in the Rooms Department with Two years as a Department Head.Must be service oriented.Ability to interact well with others.
ESSENTIAL FUNCTIONS:
Ensure service and product standards are maintained at a 4-star level.Train and develop personnel in the Rooms Division.Decision-making and policy formulation for the Rooms Division.Develop, implement and review marketing direction with the Director of Sales and Marketing and the General Manager.Devise and implement programs to increase customer quality and service.Develop and implement yearly rooms' budget and 30-60-90 day forecast.Review and maintain guest comment card satisfaction scores.Develop and maintain rooms' historical data.Maintain effective staffing and cost controls in all areas of the Rooms Division.Implement coordination within the Rooms Division and their interfaces with all other property departments.
MARGINAL FUNCTIONS:
To serve as M.O.D as requested. To be a member of the Emergency Response Team (ERT). To assist other departments as required. Will perform additional duties as requested by the General Manager.
ENVIRONMENT: Office setting, with overhead lighting and comfortable ventilation.
What are we looking for?
Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn't love to get away) Paid Time OffEmployee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details
Experience the striking natural beauty of Vermont's Green Mountains at The Equinox, a Luxury Collection Golf Resort & Spa. With elegant accommodations, fantastic on-site dining, and a picture-perfect convenient location in Manchester, The Equinox, established in 1769, offers the ideal destination for year-round relaxation.
The Director of Rooms will supervise all Rooms Departments and ensure their standards of operation are maintained and are working in harmony at a profit.
What you will have an opportunity to do:
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
High school graduate or equivalent.Associate Degree with Bachelors Degree preferred.Three years in the Rooms Department with Two years as a Department Head.Must be service oriented.Ability to interact well with others.
ESSENTIAL FUNCTIONS:
Ensure service and product standards are maintained at a 4-star level.Train and develop personnel in the Rooms Division.Decision-making and policy formulation for the Rooms Division.Develop, implement and review marketing direction with the Director of Sales and Marketing and the General Manager.Devise and implement programs to increase customer quality and service.Develop and implement yearly rooms' budget and 30-60-90 day forecast.Review and maintain guest comment card satisfaction scores.Develop and maintain rooms' historical data.Maintain effective staffing and cost controls in all areas of the Rooms Division.Implement coordination within the Rooms Division and their interfaces with all other property departments.
MARGINAL FUNCTIONS:
To serve as M.O.D as requested. To be a member of the Emergency Response Team (ERT). To assist other departments as required. Will perform additional duties as requested by the General Manager.
ENVIRONMENT: Office setting, with overhead lighting and comfortable ventilation.
What are we looking for?
Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
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Rooms director job description example 3
The Little Nell rooms director job description
The Director of Rooms provides leadership, management and oversees all operations of Front Desk, PBX, Bell Staff, Concierge, Guest Services, Health Center, Housekeeping, Laundry, Ski Concierge/Adventure and MOD with emphasis on adherence to established procedures and standards while ensuring the highest quality guest experience.
Essential Job Functions
• Has complete authority, responsibility and accountability in the absence of the General Manager, unless such authority is expressly denied
• Develop job descriptions, procedures and operating standards for all areas under the position's jurisdiction
• Ensure that all personnel related responsibilities (i.e. job descriptions, performance standard, wage, salary and performance reviews) are compiled within a timely manner
• Prepare monthly accounting reports and forecasts as requested
• Clearly convey the overall operating philosophy of the hotel to subordinates, specifically as it relates to fair and equal treatment of employees, creating an enjoyable, secure work environment, reviewing employee's personal goals and objectives, practicing friendly, sincere management
• Lead with intellectual and emotional maturity, demonstrating a personal philosophy of life and work habits, practicing consultive supervision and observing ethical business practices
• Conduct oneself in an ethical and exemplary manner, which encourages like manners of conduct
• Accept responsibility for the health, safety and welfare of hotel guests and employees.
• Accountable for all personnel actions, assets and hotel property
• Take a visible leadership role towards hotel guests
• Ensures effective communication throughout the hotel
Additional Job Duties
• Make General Manager and aware of guest's comments and complaints
• Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook
• Comply with all policies and procedures for the Administrative and General Department, The Little Nell, and Aspen Skiing Company
• Is familiar with hotel fire and safety procedures. Assist in emergency and security procedures as directed by management
• Ensure that all employees know emergency procedures
• Ensures that departmental standards of performance are followed
• Coordinate ongoing training activities for the department
• Establish and reinforce commitment of the highest standards of service, quality and overall experience of guests
• Promote and uphold TLN standards of service. Ensure Forbes standards are followed and implemented
• Maintain proper staffing levels and ensure all candidates meet job specifications
• Cooperate effectively with peers and associates sharing concerns, advice and knowledge
• Build relationships with all departments, specifically Accounting, Sales and Reservations
• Ensure all guest challenges/incidents are resolved quickly ensuring the guest's satisfaction with the resolution
• Develop strategies and programs to facilitate attainment of departmental and personal goals
• Complete projects in the requested timeframe
• Responsible for preparation of annual budget for departments and areas of responsibilities
This role typically pays around $140,000, actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.
Essential Job Functions
• Has complete authority, responsibility and accountability in the absence of the General Manager, unless such authority is expressly denied
• Develop job descriptions, procedures and operating standards for all areas under the position's jurisdiction
• Ensure that all personnel related responsibilities (i.e. job descriptions, performance standard, wage, salary and performance reviews) are compiled within a timely manner
• Prepare monthly accounting reports and forecasts as requested
• Clearly convey the overall operating philosophy of the hotel to subordinates, specifically as it relates to fair and equal treatment of employees, creating an enjoyable, secure work environment, reviewing employee's personal goals and objectives, practicing friendly, sincere management
• Lead with intellectual and emotional maturity, demonstrating a personal philosophy of life and work habits, practicing consultive supervision and observing ethical business practices
• Conduct oneself in an ethical and exemplary manner, which encourages like manners of conduct
• Accept responsibility for the health, safety and welfare of hotel guests and employees.
• Accountable for all personnel actions, assets and hotel property
• Take a visible leadership role towards hotel guests
• Ensures effective communication throughout the hotel
Additional Job Duties
• Make General Manager and aware of guest's comments and complaints
• Report to work in a neatly groomed and acceptable manner as outlined in the employee handbook
• Comply with all policies and procedures for the Administrative and General Department, The Little Nell, and Aspen Skiing Company
• Is familiar with hotel fire and safety procedures. Assist in emergency and security procedures as directed by management
• Ensure that all employees know emergency procedures
• Ensures that departmental standards of performance are followed
• Coordinate ongoing training activities for the department
• Establish and reinforce commitment of the highest standards of service, quality and overall experience of guests
• Promote and uphold TLN standards of service. Ensure Forbes standards are followed and implemented
• Maintain proper staffing levels and ensure all candidates meet job specifications
• Cooperate effectively with peers and associates sharing concerns, advice and knowledge
• Build relationships with all departments, specifically Accounting, Sales and Reservations
• Ensure all guest challenges/incidents are resolved quickly ensuring the guest's satisfaction with the resolution
• Develop strategies and programs to facilitate attainment of departmental and personal goals
• Complete projects in the requested timeframe
• Responsible for preparation of annual budget for departments and areas of responsibilities
This role typically pays around $140,000, actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.
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Updated March 14, 2024
Updated March 14, 2024