Roots Community Health Center jobs - 112 jobs

Job DescriptionDescription: Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be. Duties and Responsibilities: Utilize de-escalation techniques with clients and guests when necessary. Ensures that the reception area stays clean and orderly. Ensures that the reception area is free of safety hazards. Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions. Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed. Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources. Identify ways to improve the delivery and experience of care for Roots patients. Train others on the referral workflow. Complete projects, as needed. Maintain strict confidentiality and follow all HIPAA regulations. Attend organizational and other training and meetings related to job roles. Requirements: Competencies: Bachelor's degree with 3 years' experience in program and /or project management. OR Associate degree in related fields with 4 years' experience working in program and /or project management. Experience working in a non-profit organization, or a community clinic preferred. Cultural competency and the ability to work effectively across diverse populations. Solid organizational skills including attention to detail and multi-tasking. Strong working knowledge of Microsoft Office and G-Suite. Ability to work with people from diverse backgrounds. Strong communication skills, both written and oral with excellent interpersonal and customer service skills. Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. Ability to work on-site full-time. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E Verify to validate the eligibility of our new employees to work legally in the United States.

Overview Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. Join a team of dedicated motivated, enthusiastic team players who make a difference in the community. VCC is an equal opportunity employer.

Cafe General Manager (Food Services) Earthbar wants you to live your healthiest life while at work with us! Healthy Shift Meal Smoothie / Smoothie Bowl Employee discount 50% off Fun atmosphere Eligible for bonus Health Benefits for Full Time Employees Be yourself and find your purpose Surround yourself with like-minded people who are passionate about health and wellness. Be more than well in life and at work. Reach your greatest potential at Earthbar. Apply Today. Summary of Key Responsibilities Create an environment centered on learning and retaining product knowledge that will result in increased sales Effectively manage cost such as labor and inventory, in coordination with quality inventory levels of product and deliveries Identify and address trends and issues in store performance Promote the brand and acquire new customers Solicit customer feedback Conduct interviews and participate in the hiring process Continuously coach team and provide constant and effective feedback Write schedules that both align with the company labor model and deliver on our Customer Service commitment Ensure adherence to the states meal and break period policies Ensure team adheres to all food safety, cash handling and operational policies and procedures Ensure store's appearance, as well as each team member's performance is to company standard Qualifications At least 2 years of management experience with at least: Experience supervising a team of at least 5 members Ability to coach and develop selling skills Ability to deliver exceptional customer service and achieving sales goals Proven ability to identify business trends and react quickly to the needs of the business Previous success in identifying, developing and retaining strong team members Able to lift up to 50 lbs, stand/walk for long periods, work within close physical proximity to other team members and, at times, work in a walk-in cooler High school degree or equivalent required; Bachelor's degree or equivalent certification in business, retail/restaurant/hospitality management preferred Proficient in English (verbal and written), math and cash handling Possess a state Food Handler Card Shift Able to work 35 or more hours per week that may include early mornings, evenings, weekends and/or holidays. Earthbar, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Earthbar, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Company employees to perform their job duties may result in discipline up to and including discharge. #J-18808-Ljbffr

The Mobile Van Driver will transport Dental and Medical Equipment to practice sites between locations using the Dental Van and the Medical Mobile Van. The Mobile Van Driver will be responsible for ensuring safe and timely arrival and departure of the van. Additionally, the mobile van driver will maintain the vehicle and adhere to traffic regulations. ESSENTIAL DUTIES AND RESPONSIBILITIES: Safe Driving: Operating the mobile van safely and defensively, adhering to all traffic laws and regulations. Delivery/Transportation: Delivering mobile unit in a time to meet the event scheduled time. Loading and Unloading: Removing items from the vans for set-up of event Maintenance: Ensure vans are full of gas at the start of each event, to ensure a safe arrival. Transport Mobile van to repair shop as needed. Flexibility: Must be flexible to work various hours, based on the schedule of the event. Accept odd positions while the event is being processed. Call patients: From an assigned list to schedule basic dental appointments EDR: Scheduling patients, check patients in and out at appointments. Patient Access Navigator: Perform PAN duties for Medical Mobile Unit. OTHER DUTIES AND RESPONSIBILITIES: Demonstrates understanding of and observe all SBNC policies, procedures, rules and regulations. Demonstrates successful work-related behaviors. Attends all required SBNC meetings and trainings. Interacts with patients, physicians, staff, vendors, and visitors in a positive manner that reflects the SBNC mission and philosophy. QUALIFICATIONS AND EDUCATION REQUIREMENTS: Education: High School Diploma. Experience: Valid driver s license with a clean driving record Proven experience as a mobile van driver Excellent organizational and time management skills Strong communication skills Physical Demands: May be required to lift objects 25 pounds Sitting in normal seat for extended periods of time Finger dexterity is required to manipulate objects with fingers rather than the whole hand(s) or arm(s). The physical demands described above are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job unless providing such accommodations would result in undue hardship for the SBNC. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or it is a logical assignment to the position. The employee is expected to perform other duties necessary for the effective operation of the department. Salary Range: $21.00 - $23.00 per hour

Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this role considers a wide range of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SNAHC, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $66,031-$89,336. Position Summary: The Associate Clinical Social Worker (ACSW)/Associate Marriage & Family Therapist (AMFT) reports to the Behavioral Health Clinical Director and provides culturally competent clinical services including diagnostic evaluations and therapy, which are consistent with accepted standards of clinical practice and and/or case management services for individuals, couples, and/or families. Primary function is to provide counseling using applied psychotherapy of a non-medical nature with individuals, families, or groups; providing information and referral services, providing or arranging for the provision of social services; explaining or interpreting the psychosocial aspects in the situations of individuals, and families. Associate Clinical Social Worker (ACSW)/Associate Marriage & Family Therapist (AMFT) are qualified to identify and treat mental illnesses to facilitate the highest quality of life for clients under the supervision of a Licensed Clinical Social Worker (LCSW)/Licensed Marriage & Family Therapist (LMFT). This role will have an assigned primary location but may be required to work at or travel to different locations as needed. Essential Functions: Provides Assessment, Diagnosis, treatment planning and treatment interventions for children ages 5-18, adults and families systems who are managing mental illness. Prepares and maintains all required treatment records and reports, including but not limited to intake, biopsychosocial assessment, treatment plan, treatment summaries, discharge summaries, data collection forms, and billing forms Inputs progress notes and information related to patient treatment using an electronic patient management/health record system. Acts as clients advocate and provides case management referrals and assistance to coordinate required services or to resolve crisis situations. Collaborates with other providers in a multi-disciplinary approach to perform clinical assessments and assist in implementing treatment plans. Participates constructively in Quality Assurance/Quality Improvement (QA/QI) activities within the Department, such as peer review, case conferencing, clinical benchmarking, and QI studies Participates in one to two hours of weekly supervision with designated clinical supervisor for LCSW/LMFT pre-licensing requirements Conducts crisis intervention and emotional stabilization for clients seen in other departments as needed. Complies with SNAHC Productivity Standards and Client Chart completion requirements. Complies with all state and federal laws and regulations, as they pertain to the position including HIPAA, sexual harassment, Scope of Practice, OSHA.etc. Actively participates in internal quality improvement teams. Works with team members proactively to support quality improvement initiatives in accordance with the mission and strategic goals for the organization, federal and state laws and regulations, and accreditation standards. At all times demonstrates cooperative behavior with supervisors, colleagues, patients, and the community. Other duties as assigned. Skills and Abilities: Excellent computer skills, preferably with Windows, including Microsoft Office Suite Excellent telephone and communication skills Must possess excellent organizational, writing, and verbal skills. Ability to work independently, set priorities, and work well under pressure. Ability to maintain a high degree of confidentiality Ability to demonstrate superior professionalism when dealing with patients, subordinates, colleagues, community members and vendors. Competencies: Communication and Relationships Initiative Planning and Organizing Safety Teamwork Patient Relationships Evaluation/Diagnosis Treatment Planning Treatment Documentation Qualifications Minimum Qualifications: Master's degree in social work or marriage and family therapy from an accredited college or related field and current registration with the California Board of Behavioral Sciences as an Associate Clinical Social Worker/ Associate Marriage & Family Therapist. Experience with Nextgen or other electronic health record system required. Demonstrated ability to chart visits comprehensively and complete DSM-V-TR and E&M coding in compliance with medical diagnosing/coding standards. Demonstrated experience providing comprehensive case management and advocacy with crisis intervention techniques and protocols. Knowledge of child, elder abuse, and domestic violence reporting requirements, and other significant legal and ethical guidelines regulating social work practice, ie: Duty to Warn, patient confidentiality. Preferred Qualifications: One year of full-time direct clinical work experience in an appropriate treatment field (child abuse, mental health, victim counseling, and/or substance abuse) indicating competency in clinical diagnostic assessment skills, and in developing and reviewing individualized treatment plans. Experience in an FQHC setting Knowledge of traditional, cultural and spiritual practices of the diverse Al/ AN community, as well as ability to work with other racially, culturally, ethnically, and financially diverse populations. Training in de-escalation techniques such as NCI Bilingual

Job Description Job Title: Receptionist - Medical Department: Administration Reports To: Health Center Manager/Regional Operations Manager FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour SUMMARY Under the direct supervision of the Health Center Manager and the general supervision of the Regional Operations Manager, the Receptionist will follow the protocols of the Community Health Centers of the Central Coast, Inc. (CHCCC), by greeting patients in a professional and courteous manner, managing provider schedules to ensure access and efficiency, assisting patients through the registration process, and receiving payments for rendered services. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Performs duties per Standard Work and Skills Competency Check-Off list. Actively participates in assigned Patient Care Team duties and activities. Provides quality customer service using AIDET Standards. Answers telephone promptly with a courteous and professional manner. Handle high volume of patients and internal/externals customers, and handle frequent changes, delay or unexpected events. Checks patients in-and-out through the practice management system and verifies information. Performs cashiering duties and collects co-payments, payments, and outstanding balances. Reviews and manages patient schedules to anticipate for missed opportunities, scheduling errors, registration form updates, insurance eligibility, and co-payments. Schedules patients per protocol and refers triage calls to nursing staff. Confirms appointments for primary care and ancillary services within 24 hours of appointment. Assists with pre-visit planning. Assists patients with the completion of appropriate forms and reviews for accuracy and completeness. Accurately enters and updates demographic and payer data in practice management system. Verification of coverage and payer eligibility, which may include programs, private insurances, Medi-Cal, and Sliding Fee. Informs patients about all available services and programs. Observes for patients in distress and promptly reports to nursing staff. Demonstrates and maintains knowledge of practice management system, payers, and Standard Work. Maintains inventory of paperwork and ensures most up to date form is being used. Issues visitor passes when required. Performs variety of clerical duties. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates culturally sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED equivalent required. Minimum one year of customer service position preferably in a medical setting. Ability to remain professional and courteous with customers and patients. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual - ability to read, speak and write in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios and percent, and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills preferred. Working knowledge of EHR preferred. CERTIFICATES, LICENSES, REGISTRATIONS Certificate in Medical Front Office procedures desired. Possession of current, valid, unrestricted California Driver's License (Class C) required. CPR (BLS-C) card preferred. OTHER REQUIREMENTS Required to pass a criminal history background check upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a fast-paced environment. The noise level in the work environment is usually moderate. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.

The Health Navigator serves as the primary care manager for individuals and families who need services. They facilitate the initial introduction to the organization's services and maintain ongoing contact with each assigned participant. Duties and Responsibilities: * Develop rapport and relationships that foster trust to ensure participants feel comfortable and safe. * Provide face-to-face visits and make outreach calls to the participant based on their needs. * Perform comprehensive barrier assessment to address barriers such as: psychosocial health, criminal history, physical health, probation/parole status, mental health, job-readiness/competency, substance use, DMV issues, family/support system, child support orders, custody matters, housing, tax issues, access to food, clothing and hygiene items, civil restitution orders, and access to healthcare services. * Assist participants in enrolling in public benefit programs (Medi-Cal, CalFresh, CalWorks, etc.), medical and social services. * Provide health coaching (glucometer training, etc). * Support medical providers and clinical staff as needed in daily clinic operations. * Complete all required documentation and reports in a timely fashion and in the manner required by program contracts. * Help keep site clean and safe at all times. * Participate in staff meetings, supervision, agency meetings and staff trainings. * Must be able to work on-site full time. Competencies: * Personal or family history of systems involvement (jail/prison, foster system, mental health system, etc.) preferred. * 2 years of experience working in non-profit organizations or community clinics preferred. * Comfort level working with communities of African descent, low-income, unhoused, formerly incarcerated and individuals with behavioral health challenges. * Solid organizational skills including attention to detail and multi-tasking. * Ability to manage time efficiently. * Clear and effective verbal and written communication skills. * Strong working knowledge of Microsoft Office. * Valid California Driver License with safe driving record. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E Verify to validate the eligibility of our new employees to work legally in the United States.

Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this role considers a wide range of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SNAHC, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $26.00-$28.00/HR. Position Summary: Reporting to the Communications Manager, the Content Coordinator is a crucial role designed to enhance the development team's ability to produce timely, accurate, and engaging content across digital platforms. The development team is responsible for achieving the organization's funding goals as well as stewarding and strengthening SNAHC's relationships with the federal and state organizations and foundations that provide financial support for SNAHC programs and operations. The Content Coordinator focuses on the creation, coordination, scheduling, and analysis of digital and multimedia content that promotes SNAHC services, programs, events, and community impact while ensuring alignment with organizational messaging, brand standards, and applicable regulations. Essential Functions: Assists in the oversight of marketing and brand promotion of health center and care programs. Produces multimedia content including photography, short and long-form video, graphics, and written copy in support of organizational campaigns and outreach efforts. Implements social media strategy, including creation of monthly content calendar. Utilizes design tools to create and manage all flyers, brochures, marketing materials to ensure brand consistency and messaging. Fields internal requests from departments for social media needs. Maintains digital media libraries, including photography and video assets, supports content capture at events and programs in coordination with the Communications Coordinator and Human Resources team. Research and analyze social media data and report back to leadership. Supports the implementation of social media and digital engagement strategies developed by the Communications Manager. Works with Communications Manager and other SNAHC teams to create and implement targeted paid media campaigns including photography and graphics. Creates content for waiting room TVs. Drafts content for annual reports and blogs as needed. Schedules and publishes content across social media platforms in alignment with established strategies and timelines. Utilizes design tools to create content as needed. Serves as lead at external events in partnership with the Outreach and Engagement Coordinator. Complies with all state and federal laws and regulations, as they pertain to the position including; HIPAA, sexual harassment, Scope of Practice, OSHA etc. Actively participates in internal quality improvement teams. Works with team members proactively to support quality improvement initiatives in accordance with the mission and strategic goals for the organization, federal and state laws and regulations, and accreditation standards. At all times demonstrates cooperative behavior with supervisors, colleagues, patients, and the community. Other duties as assigned. Skills and Abilities: Competency communicating across the organization and collaborating with multiple teams daily. Ability to work well alone as well as under direct supervision. Ability to manage multiple projects and deadlines in a fast-paced environment. Demonstrated ability to adapt to changing priorities. Strong organizational skills and attention to detail. Ability to respond adeptly to rapidly changing priorities and ability to work well under pressure. Exceptionally detail oriented and organized, with the strong ability to successfully multi-task. Competencies: Planning and Organizing Communication and Relationships Teamwork Initiative Safety Content Development Strategic Communication Digital Engagement Qualifications Minimum Qualifications: One year of experience in content creation, specifically social media in a business setting. Experience creating and publishing content for social media platforms such as Facebook, Instagram, LinkedIn, and TikTok. Experience with the successful use of social media for marketing. Experience with multimedia tools including Adobe Creative Suite, Canva, and CapCut. Preferred Qualifications: Knowledge of traditional, cultural, and spiritual practices of the diverse AI/AN community, as well as ability to work with other racially, culturally ethnically, and financially diverse populations. Bachelor's Degree, or equivalent work experience with a focus in Communications, Marketing, or Business. Experience working in a healthcare setting. Experience with publishing platforms such as Hootsuite or Sprout Social.

We are seeking a skilled Phlebotomist to join our medical team. The Phlebotomist will be responsible for drawing blood from patients, labeling vials, and ensuring the safe and accurate collection of specimens for medical testing. **Qualifications:** - High school diploma or equivalent - Completion of a phlebotomy training program - Certification as a Phlebotomist - Proven experience as a Phlebotomist or in a similar role - Knowledge of medical terminology - Excellent interpersonal and communication skills - Ability to prioritize and multitask in a fast-paced environment - Attention to detail and accuracy **Responsibilities:** - Collect blood samples from patients while maintaining a safe and sterile environment - Label vials accurately and ensure proper documentation of all samples - Verify patient information and prepare specimens for laboratory testing - Follow all established procedures to guarantee the quality of collected samples - Keep detailed records of patient information and test results - Maintain proper inventory of supplies and equipment - Adhere to all safety standards and protocols during specimen collection - Provide exceptional customer service to patients during the blood drawing process.

Under the supervision of the Clinic Manager, the Laboratory Assistant is responsible for supporting the licensed medical staff in a clinic setting with phlebotomy and routine tests including injections, immunizations, point of care tests, CLIA waived tests, etc., while maintaining high customer service standards. This position supports patient-centered care by working collaboratively to deliver timely results and follow-up for laboratory testing which supports optimal patient outcomes. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Performs phlebotomy and processing of specimens to be sent to outside laboratory. * Injects patients with medications after verification by a provider, to the extent permitted by law. * Performs finger sticks and TB skin tests. * Measures and describes skin test reaction in Electronic Health Record system (EHR) and reports to provider any reactions exceeding thresholds. * Performs CLIA waived In-House tests ordered by providers. * Maintains quality control of all In-House laboratory tests. * Operates and maintains standard laboratory equipment (e.g., DCA, HemoCue, INRatio2, Autoclave, and Glucometer). * Reviews and processes orders from EHR for laboratory testing of patients. * Records In-House test results in Electronic Health Record system. * Reviews and updates all Immediate Follow Ups for Pap tests in case management software daily. * Inventories and orders all laboratory supplies and reviews laboratory invoices for accounts payable. * Cleans and restocks laboratory equipment and supplies. * Maintains monthly calibration of laboratory equipment. * Helps with review and correction/completion of Quest Diagnostics denials. * Assists the Call Center staff by reviewing patients charts and informing them when a patient is due for laboratory tests, immunizations, etc. * Administers immunizations as directed by providers. * Utilizes CAIR2 (CA Immunization Registry 2) for vaccine inventory and administration of all patients receiving vaccines; enters patient demographic and immunization information into CAIR2 and into the EHR. * Assists provider staff in addressing abnormal laboratory results by contacting patients and getting them a walk-in or same day appointment to discuss results with the provider. * Provides ABN forms to Medicare only patients before doing any laboratory procedures. * Works with QI and Compliance Manager to address CoCasa reports or any other laboratory reports. * Maintains a safe environment in the laboratory. * Keeps work area clean and in an orderly manner. * Checks email upon arrival every morning and throughout the day to keep himself/herself informed of day to day functions and important communications with administration and clinic staff. * May need to cover at other sites if needed. OTHER DUTIES AND RESPONSIBILITIES: * Demonstrates understanding of and observe all SBNC policies, procedures, rules and regulations. * Demonstrates successful work-related behaviors. * Attends all required SBNC meetings and trainings. * Interacts with patients, physicians, staff, vendors, and visitors in a positive manner that reflects the SBNC mission and philosophy. QUALIFICATIONS AND EDUCATION REQUIREMENTS: * Education: High School diploma or equivalent. * Experience: Seeking candidates with at least 2 years of prior experience in a medical care setting, including phlebotomy and injection experience and/or training, or an equivalent combination of education and experience * Knowledge of: Medical terminology; laboratory safety practices; use of standard software such as Windows, Word and Excel. * Ability to: Draw blood and perform injections as permitted by certification; follow verbal and written instructions; communicate effectively; use basic office equipment including computer, copy machine, fax machine, and postage meter. * Preferred Qualifications: Ability to speak fluent Spanish as well as English. Minimum keyboard speed of 45 WPM. * Physical Demands: May be required to lift objects weighing up to 20 pounds. Sitting in a normal seated position for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard. Communication skills using the spoken word. Ability to see within normal parameters. Ability to hear within normal range. Ability to move about. * Certification/License: Phlebotomy certificate required. Successful completion of SBNCs staff skills checklist within three months of the date of hire. Salary Range: $26.00 - $28.00 per hour

This is an onsite position in Sacramento, CA primarily working at our office on 2020 J Street Sacramento CA 95811. The Human Resources Director (HRD) reports to the Chief Executive Officer and provides leadership in developing and executing Human Resources strategy in support of the strategic plan and mission of the Sacramento Native American Health Center. The HRD oversees the Human Resources Department and works directly with top management to effectively manage the asset base of SNAHC by developing, recommending, implementing/coordinating programs and policies. Essential Functions: Functions as the strategic partner within the Executive Team in strategic decision making and addressing key organizational and management challenges. Plans, develops, establishes, implements and administers the personnel and human resources management functions in accordance with organizational objectives. Directs human resources functions including staffing, employee orientation, training management and development, HR policies and procedures, workers compensation administration, wage and salary administration, benefits administration, organization development and employee assistance programs. Evaluates compensation and benefit plans ensuring SNAHC organizational objectives are competitive, cost effective and meet the needs of employees. Maintains up to date knowledge on human resources issues and trends and state and federal legislation that impact SNAHC Operations and proactively position the organization to strategically respond to these issues. Oversees the process of recruiting on a timely and organized basis to secure the talent needed to support patient care and all aspects of clinical quality. In collaboration with department heads, creates effective performance review and employee development programs which are designed to measure individual performance and to identify opportunities for improvement and challenges. Develops career programs for those important to our continual growth as an organization. Functions as counsel to individual employees, managers, directors and officers. Ensures the equitable treatment of all employees. Applies rules, regulations and laws disseminated by local, State and Federal authorities which impact the terms and conditions of employment of all employees. Provides quarterly board reports and participates in board meetings as necessary. Researches, recommends and interprets policies and procedures for agency-wide distribution. Ensure direct reports' adherence to department and agency policies, procedures and protocols, including HIPAA compliance and maintenance of confidentiality. Performs management duties including recruiting, onboarding, timekeeping, performance evaluations, coaching and progressive discipline as needed, using SNAHC prescribed best practices. Actively participates in and guides internal quality improvement teams. Works with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards. At all times demonstrates cooperative behavior with supervisors, subordinates, colleagues, clients and the community. Complies with all state and federal laws and regulations, as they pertain to position including; HIPAA, sexual harassment, scope of practice, OSHA, etc. Other duties as assigned. Qualifications Skills and Abilities: Excellent computer skills, preferably with Windows, including Microsoft Office Suite Excellent telephone and communication skills Must possess excellent organizational, writing, and verbal skills. Ability to work independently, set priorities, and work well under pressure. Ability to maintain a high degree of confidentiality Ability to demonstrate superior professionalism when dealing with patients, subordinates, colleagues, community members and vendors. Ability to collaborate and convene across sectors and organizational levels. Competencies: Communication and Relationships Initiative Planning and Organizing Safety Teamwork Program and Initiative Development/Implementation Quality Improvement Role Specific Work Staff Supervision and Development Minimum Qualifications: Bachelor's degree and/or equivalent experience in Human Resources Management with advanced degree or certificate in Human Relations or possession of PHR/SHRM certificates. A minimum of 7 years of progressive experience in Human Resources work with increasing responsibility, preferably in health care industry. Must have successful management level experience in staff supervision and administration with the ability to train, coach, mentor and motivate all levels of staff. Demonstrated experience in utilizing databases and managing human resources information systems, including HRIS systems. Demonstrated knowledge of payroll administration, management, and reporting. Preferred Qualifications: Experience in an FQHC setting Knowledge of traditional, cultural and spiritual practices of the diverse AI/AN community, as well as ability to work with other racially, culturally, ethnically, and financially diverse populations. Bilingual

Job Description Job Title: Navigation Center Representative Department: Navigation Center Reports To: Navigation Center Supervisor FLSA Status: Non-Exempt Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour SUMMARY Under the general supervision of the Navigation Center Supervisor, the Navigation Center Representative will work to provide exceptional customer service to patients of Community Health Centers of the Central Coast (CHCCC). The position requires responding to a high volume of inbound calls for the purpose of scheduling appointments, appointment confirmations, cancellations, and rescheduling. The Navigation Center Representative will be responsible for performing insurance and financial class verification. The Navigation Center Representative processes patient inquires via phone, email, and Electronic Health Record (EHR) tasking. It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Provides an exceptional level of customer service to all patients and staff using AIDET Standards. Answers the telephone in a courteous, professional manner, and follow pre-designed scripts when handling patient calls. Handles high volume of inquiries from patients and internal/external customers, and deal with frequent changes, delay, or unexpected events. Receives incoming calls responsible for processing/directing them to the appropriate person or department when the Navigation Center is unable to assist the caller. Schedules, cancels, reschedules, and adheres to scheduling guidelines and frequency limitations. Provides directions to CHCCC locations to clientele upon request. Provides information to patients regarding clinical processes and answer questions as needed, including, but not limited to referral process, prescription refills, transportation services, financial programs, and other services. Verifies patient insurance in accordance with CHCCC guidelines and informs patients what information needs to be presented in order to apply for the various financial programs or health insurance options. Performs data entry, pre-registers, updates patient information, demographics, and insurance information. Ensures patient messages are properly documented in the patients EHR. Communicates with providers and other health center staff via electronic health record system. Responsible for contacting providers/professional staff and placing calls at the direction of the professional staff (such as doctor on call). May assist in completing appointment confirmation calls. Monitors the queue to ensure calls are answered in a timely appropriate manner. Executes department goals such as meeting the required number of calls per day. Completes Process Control Board (PCB) hourly. Updates Managed Daily Improvement (MDI) Board and Huddle metrics as needed. Assists in training, mentoring, and orientation of new and existing staff including other health center staff. Conducts patient outreach as needed or assigned and educates patients on CHCCC services. Promotes CHCCC Continuous Quality Improvement Program. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics). Demonstrates knowledge of domestic violence, child and dependent abuse protocols. Demonstrates culturally sensitivity and competence with patients. Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation). SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED equivalent required. Minimum one year of customer service position preferably in a healthcare setting or completion of a Medical Assistant training program from an accredited school preferred. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual - ability to read, speak and write in English and another language is desirable. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent, and to draw and interpret bar graphs. REASONING ABILITY Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Intermediate computer literacy to comply with department needs (e.g. electronic medical record documentation). Experience with word processing, spreadsheets, email, and keyboarding required. Proficiency in Microsoft Office programs required. Minimum of typing at 35 wpm preferred. CERTIFICATES, LICENSES, REGISTRATIONS Certificate in Medical Assisting from an accredited school is preferred. Possession of current, valid and unrestricted California Driver's License (Class C) required. Current CPR (BLS-C) card preferred. OTHER REQUIREMENTS Required to pass a criminal history background check upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a fast-paced environment consisting of high volume of inbound calls. Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.

Under the direction of the Chief Medical Officer, provide comprehensive health care for patients as established by clinic protocols and according to community standards. These services include health maintenance, acute episodic care, monitoring long term care of chronic illness, and patient education. Refer patients to appropriate patients to hospital and specialty services, as indicated. This position is an integral part of the Patient Centered medical Home (PCMH). This position supports optimal patient outcomes and integrates care with all disciplines of Santa Barbara Neighborhood Clinics. ESSENTIALDUTIES AND RESPONSIBILITIES: * Perform routine physical and gynecologic exams. * Take medical, gynecologic, contraceptive and sexual histories. * Initiate, recommend, perform, and interpret laboratory screening and diagnostic procedures, including but not limited to: urinalysis, Pap smears, STI testing, wet mounts, pregnancy tests, etc. * Initiate treatment measures where indicated. * Assume responsibility for clinical management of acute and chronic illnesses. * Collaborate with staff clinician on management and follow-up of abnormal lab and exam findings. * Recommend treatments and evaluate their effectiveness. Make referrals to other medical specialties where appropriate. * Provide unbiased patient education and counseling, including contraceptive education and counseling. * Initiate and manage the use accepted treatment modalities. * Complete medical records in a timely fashion. * Identify psychosocial factors affecting health decisions and practices, and counsel accordingly. * Maintain appropriate medical records and documentation; learn and use SBNCs electronic health records (EHR) system. * Protect and maintain in good condition, all medical equipment appliances, hand instruments, and is responsible for the security and proper use of such instruments and equipment. * Participate in lectures for health education training and updates, as needed. * Participate in clinician and staff meetings. * Assist other clinicians as needed. * Mentor and evaluate nurse practitioner students and medical residents, as appropriate. * Assist clinic staff as appropriate. * Consult with the Chief Medical Officer regarding management of individual patients as needed and for interpretation of policies and protocols. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or it is a logical assignment to the position. The employee is expected to perform other duties necessary for the effective operation of the department. QUALIFICATIONS AND EDUCATION REQUIREMENTS: Qualifications: Current and Valid Physician Assistant License from the California, Physician Assistant Board, Current CPR Certification, ACLS Preferred, Bilingual in English/Spanish Preferred Education: Masters Degree at minimum in the specialty area Experience: Minimum of one (1) years of experience as a Physician Assistant, preferably in a community clinic setting. Desired Skills and Abilities: Requires excellent communication skills, The ability to work independently, Excellent Communication Skills (Written and verbal), Strong Critical thinking skill, Good history taking skills, Excellent Interpersonal Communication, Strong enthusiasm and willingness to pitch in whenever needed. Functions well in a high-stress environment Physical Demands: May be required to lift objects weighing up to 25 pounds. Sitting in normal seated position for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction position for extended periods of time. Reaching by extending Finger dexterity required to manipulate objects with fingers rather than whole hand(s) or arm(s), for example using a keyboard. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job unless providing such accommodations would result in undue hardship for the SBNC. Salary Range: $143,000 $149,760 Annually

Full-time Description The Medical Assistant works with a multi-disciplinary provider team in the delivery of general primary care medical services in a community healthcare setting. Under the general supervision of the Clinic Manager, the MA is responsible for patient intake and flow, administering injections, phlebotomy, processing laboratory specimens and performing laboratory tests, maintaining the patients' medical charts in the Electronic Health Record, and assisting medical providers. Duties and Responsibilities: Prepare exam rooms before and after each examination according to clinic infection control procedures in a timely manner. Assist in patient flow management by timely rooming clients, maintaining awareness of exam room availability and timing. Take and record vital signs in the Electronic Health Record. Interact with clients in a respectful manner and maintain professional boundaries. Perform intake, record medical histories and perform client assessment including any initial assessments. Record client's chief complaint. Prepare clients for practitioner visit by exposing area to be examined. Perform EKG, audiometry and other tests, as necessary. Assist practitioners during examinations, as needed. Perform immunization injections, phlebotomy and basic in-clinic lab testing. Copy and file lab results, x-rays and other medical reports in patient medical records. Maintain adequate stocks of medical supplies and forms in clinic areas, checking supply levels and expiration dates regularly. Perform quality control testing of equipment, and record on logs as required. Check and record the temperature of the immunization refrigerator daily. Provide patient education and information as instructed by practitioners according to clinic protocols. Keep all clinic areas neat and clean according to requirements. Chart patient follow-up and other activities as needed. Assist practitioners with follow-up and referral activities. Attend team and staff meetings as required. Perform other related duties as assigned by the Clinic Manager or Medical Director. Must be able to work on-site full-time. Requirements Competencies: Phlebotomy Certification is required regardless of number of years of experience. Minimum 2 years of Medical Assistant experience required. High School graduate or GED recipient. Two years' experience in a community clinic or medical office setting is preferred. Registration with the American Medical Technicians Association or certified by the American Association of Medical Assistants preferred. Knowledge of medical terminology. Ability to perform phlebotomy, EKG and audiogram tests. Familiarity with or willingness to learn Electronic Health Records. Experience working with Microsoft Office software. Proficiency in speaking, reading and writing English. Ability to prioritize competing work demands and tasks from clients and staff. Demonstrated ability and sensitivity working with a variety of people from low-income populations with diverse educational, lifestyle, ethnic and cultural origins. Demonstrated ability and sensitivity to provide services to persons who are disabled, homeless, substance users, HIV/AIDS infected, and/or psychologically impaired. Working knowledge of community health problems, including social and economic factors related to physical health preferred. Bilingual Spanish is preferred. Non-profit organization or community clinic experience preferred. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E Verify to validate the eligibility of our new employees to work legally in the United States. Salary Description $24.04-$26.00

Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this role considers a wide range of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SNAHC, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $67,997-$91,996. Position Summary: The Behavioral Health Program Manager (PMBH) reports to the Behavioral Health Clinical Director and is responsible for the implementation, coordination, and staff development of mental health prevention and recovery programs and services. They are responsible for the day-to-day operations of SNAHC's Behavioral Health grant and contract funded activities using innovative community-based approaches as set forth by grant objectives and Behavioral Health Department strategic goals. The Program Manager oversees collaborative efforts with internal interdepartmental stakeholders and external community partners. The Program Manager serves as the direct supervisor of various program staff within the Behavioral Health Department and provides guidance and oversight to ensure the achievement of grant deliverables. This role will have an assigned primary location but may be required to work at or travel to different locations as needed. Essential Functions: Aligns the BH Department's programs and activities with SNAHC's strategic goals. Responsible for the project/program development, implementation, evaluation, and staff development, of various prevention and education frameworks including social determinants of health and risk reduction. Conducts group presentations, makes one-on-one contacts, and makes follow-up calls to community partner agencies and community members. Establishes and maintains relations with the project evaluator(s) regarding epidemiological, evaluation and outcome factors. Works with evaluator to develop assessment and evaluation tools in target communities to benefit grant activities. Assures documents and promotional material of a professional standard that comply with branding policy, suitable for internal/ external communication target audiences. Establishes, expands, facilitates and sustains initiatives, programs, and/or partnerships that engage key stakeholders and community members (e.g. local tribes, American Indian education programs etc.) Participates in and supports effective use of mental health initiatives and modalities as a part of a team approach to prevention and treatment as related to youth, families, and community. Leads overall data and evaluation management structures for projects. Leads fiscal responsibilities such as paperwork and spend downs and develops of capacity building objectives. Organizes staff training in areas of research and evaluation. Develops MOUS with partners and community. Acts as an advocate and liaison between community members and the larger system of care to ensure community needs are articulated and heard. Oversees projects and ensures that all deliverables and reporting requirements are met. Ensure direct reports' adherence to department and agency policies, procedures, and protocols, including HIPAA compliance and maintenance of confidentiality. At all times demonstrates cooperative behavior with supervisors, subordinates, colleagues, clients, and the community. Performs management duties including recruiting, onboarding, timekeeping, performance evaluations, coaching and progressive discipline as needed, using SNAHC prescribed best practices. Actively participates in and guides internal quality improvement teams. Works with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards. Complies with all state and federal laws and regulations, as they pertain to position including HIPAA, sexual harassment, scope of practice, OSHA, etc. Other duties as assigned. Qualifications Skills and Abilities: Experience effectively utilizing EHR systems for documentation and practice management. Excellent computer skills, preferably with Windows, including Microsoft Office Suite Excellent telephone and communication skills Must possess excellent organizational, writing, and verbal skills. Ability to work independently, set priorities, and work well under pressure. Ability to maintain a high degree of confidentiality Excellent leadership and communication skills. Competencies: Communication and Relationships Initiative Planning and Organizing Safety Teamwork Clinical and Operational Response Staff Supervision and Development Minimum Qualifications: Bachelor's degree in a Social Services-related field (Psychology, Social Work, Healthcare Administration, Public Health, etc), or equivalent experience. 2-years' experience in social services including mental health, substance abuse and prevention. Experience in writing, organizing, and managing grant funds required. Specific knowledge of youth prevention strategies in alcohol and other drug prevention, tobacco use, risk reduction, and healthy behaviors, expected. Must be competent in executing needs assessment, gaps analysis, survey, focus groups and key informant interviews Preferred Qualifications: Familiarity with historical trauma and effects of historical trauma on individuals, families, and community levels. Experience with, and the development of complex, multifaceted, community health programs. Verified evaluation skills in qualitative and quantitative methods. Experience with Nextgen or other electronic health record system Experience with Program Management. Knowledge of traditional, cultural, and spiritual practices of the diverse AI/AN community, as well as ability to work with other racially, culturally, ethnically, and financially diverse populations. Please Note: This position may be grant funded. Continued employment is contingent upon renewed or additional funding and may be discontinued at the close of the grant cycle. Grant funding for any position does not impart any contractual right, either expressed or implied, to remain in Sacramento Native American Health Center, Inc.'s employment for a specific period of time. Grant funding does not affect the Sacramento Native American Health Center, Inc.'s status as an “at will” employer.

Job Title: Specialist, Payroll Department: Finance Reports to: Accounting Manager FTE: 100% (40 hours weekly) Exempt/Non-Exempt: Non-Exempt The Payroll Specialist (PRS) reports to the Accounting Manager and is responsible for performing all functions of payroll processing and for supporting accounting functions. The Payroll Specialist researches and resolves any issues that arise in the payroll area and provides excellent customer service to employees, manager partners, and external partners. They will assist the Finance team with reporting related to payroll and benefits including the 403B. The Payroll Specialist will also assist with vendor management and statement reconciliations. Essential Functions: Processes bi-weekly payroll and manual checks as needed, ensuring that payroll practices are completed accurately, timely, and in compliance with local, state, and federal regulations. Conducts reconciliation and validation to ensure accurate pay runs. Reviews and verifies approved timesheets for accuracy, ensuring proper coding of hours, overtime, and PTO, and sends out communication as appropriate. Reviews pay related data of new/re-hired employee profiles, including benefit records in the HRIS. Reconciles pay changes including garnishments, bonuses, vacation payouts, and various benefit programs. Researches and assists with discrepancies. Tracks and deducts garnishments and other special payroll deductions. Provides excellent customer service to employees and internal partners while researching and resolving payroll-related questions. Assists the Finance team with payroll, benefit, and tax-related auditing, reporting and journal information as requested. Manages the auditing, reconciliation, storage and maintenance of personnel documents related to payroll. Protects payroll operations and employee confidence by ensuring that best practices with regard to employee privacy and protection are adhered to and that as appropriate, all information is kept confidential. Conducts training on key payroll processes as needed. Serves as point of contact for the 403(b) plan annual audit and payroll reporting, and acts as point of contact for participant transactions. Conducts reconciliation of employee benefit related statements. Ensure accurate coding of payroll data to the appropriate departments, cost centers, and project codes. Assist in reconciling payroll accounts with the general ledger. Collaborates closely with the Finance team to provide payroll data for budgeting, forecasting, and variance analysis. Prepare and deliver reports on payroll expenses, headcount, and labor trends to support Finance during budget planning cycles. Stay informed on changes to payroll laws and regulations and recommend process improvements to ensure ongoing compliance and efficiency. Comply with all state and federal laws and regulations, as they pertain to the position including; HIPAA, sexual harassment, Scope of Practice, OSHA, SCAR reporting, etc. Actively participates in internal quality improvement teams. Works with team members proactively to support quality improvement initiatives in accordance with the mission and strategic goals for the organization, federal and state laws and regulations, and accreditation standards. At all times demonstrates cooperative behavior with supervisors, colleagues, patients, and the community. Other duties as assigned Skills and Abilities: Excellent computer skills, preferably with Windows, including Microsoft Office Suite Excellent telephone and communication skills Must possess excellent organizational, writing, and verbal skills. Ability to work independently, set priorities, and work well under pressure. Ability to maintain a high degree of confidentiality Ability to demonstrate superior professionalism when dealing with patients, subordinates, colleagues, community members, and vendors. Ability to collaborate and convene across sectors and organizational levels. Competencies: Communication and Relationship Building Taking Initiative Planning and Organizing Safety Teamwork Customer Focus Values Driven Knowledge and Application of Best Practices/Labor Law Strategic Thinking Qualifications Minimum Qualifications: 2 years' progressive experience with payroll or educational equivalent. Knowledge of payroll-related law and best practices. Preferred Qualifications: Experience with Paycom Knowledge of basic HR principles. Experience in an FQHC setting Knowledge of traditional, cultural, and spiritual practices of the diverse AI/AN community, as well as the ability to work with other racially, culturally, ethnically, and financially diverse populations. Bilingual

Job Title: Outreach Associate (OUTA) Exempt/Non-Exempt: Non-Exempt Department: Development Reports to: Communications Manager FTE: 12.5% Part Tme Position Summary: The Outreach Associate, reporting to the Communications Manager, is responsible for facilitating outreach efforts at community, partner, an SNAHC sponsored events. The Outreach Associate must also be available for other miscellanrous outreach tasks as needed. Essential Functions: Conducts outreach at SNAHC and partner events through tabling. Promotes SNAHC services and provide health education. Takes inventory of all outreach incentives and alert Outreach & Engagement Coordinator of any shortages. Preps and transports outreach materials to and from events. Tracks outreach data via feedback forms. Packs outreach boxes for other departments as needed. Provides additional support to SNAHC teams and Departments appropriately, as needed. Supports implementation of SNAHC signature events. Complies with all state and federal laws and regulations, as they pertain to the position including; HIPAA, sexual harassment, Scope of Practice, OSHA etc. Other duties as assigned. Skills and Abilities: Competency communicating across the organization, and to vendors daily. Ability to work well alone as well as under direct supervision. Demonstrated ability to provide excellent customer service. Competencies: Planning and Organizing Communication and Relationships Teamwork Initiative Safety Strategic Communication Event Execution Community Engagement Qualifications Minimum Qualifications: High school diploma or GED. General knowledge of SNAHC mission and services. Excellent verbal communication skills. Ability to respond adeptly to rapidly changing priorities and ability to work well under pressure. Outstanding attention to detail and organized, with the strong ability to successfully multi-task. Able to lift up to 45 lbs. Reliable transportation. Preferred Qualifications: Knowledge of traditional, cultural, and spiritual practices of the diverse AI/AN community, as wlel as ability to work with otherracially, culturally, ethnically and financially diverse populations. Experience working in a healthcare setting.

Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this role considers a wide range of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SNAHC, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $28.00-$30.00/HR. Position Summary The Medical Assistant Preceptor reports to the Medical Clinic Manager and is responsible for facilitating a comprehensive onboarding, training, and competency verification program for Medical Assistants (MAs). This role ensures that all MAs meet AAAHC accreditation standards, comply with OSHA, HIPAA, and infection control regulations, and operate at the top of their scope to enhance patient-centered care. The Medical Assistant Preceptor works closely with clinic leadership, Quality Improvement (QI) teams, and regulatory compliance staff to implement best practices, workflow efficiencies, and competency-based assessments to support organizational goals. Essential Functions Trains all Medical Assistants (MAs). Develops, implements, and maintains a standardized MA onboarding program, ensuring all MAs are proficient in clinical procedures, operational tasks, compliance, and patient interactions. Ensures AAAHC accreditation compliance by conducting regular competency assessments, workflow audits, and training evaluations. Monitors and verifies that all MAs are competent in vaccine administration, EHR workflows and documentation, patient safety, referrals, and adherence to scope of practice requirements as defined by regulatory bodies (e.g., VFC, VFA, NextGen, OSIS, OSHA, AAAHC). Serves as the subject matter expert on MA workflows, compliance, and regulatory standards. Works collaboratively with clinic supervisors, managers, directors, and other members of Operations Leadership to enhance daily operations and staff performance. Provides coaching and guidance to MAs. Trains staff in customer service expectations and de-escalation skills. Conducts skills verification assessments during onboarding and throughout employment to ensure competency. Trains MAs in EHR documentation (NextGen), clinical workflows, vaccine storage and administration (VFC/VFA compliance), and OSHA standards. Provides in-depth instruction on infection control, universal precautions, and HIPAA compliance. Develops training materials, job aids, and workflow guides for MA staff. Monitors staff training completion, documentation accuracy, and skill progression. Conducts monthly skills audits, performance assessments, and chart reviews to verify competency. Maintains accurate records of all training activities and certifications to ensure compliance with AAAHC and other relevant regulatory requirements. Supports mock surveys, AAAHC accreditation readiness, and regulatory audits by ensuring MAs are properly trained, and documentation is in compliance. Collaborates with QI and compliance teams to implement process improvements. Ensure staff skills checklists are up to date and track ongoing competency levels. Complies with all state and federal laws and regulations pertaining to the position, including HIPAA, sexual harassment prevention, scope of practice, OSHA, and SCAR reporting. Works with clinic managers and supervisors to align training initiatives with clinic operations. Assists in workflow problem-solving, patient flow optimization, and reducing wait times. Supports the integration of new MAs into clinical teams, ensuring smooth transitions and readiness. Assists with coordinating and implementing new policies and workflows in collaboration with QI teams. Prepares training reports and competency documentation for leadership review. Assists in AAAHC survey preparation and ongoing accreditation of compliance efforts. Participates in interdepartmental meetings to align MA training with organizational objectives. Leads internal quality improvement teams and works proactively with team members to drive quality improvement initiatives in alignment with the organization's mission, strategic goals, federal and state regulations, and accreditation standards. Performs management duties, including recruiting, onboarding, timekeeping, performance evaluations, coaching, and progressive discipline as needed, following SNAHC's prescribed best practices. Demonstrates cooperative and professional behavior with supervisors, subordinates, colleagues, clients, and the community at all times. Performs other duties as assigned. Qualifications Minimum Qualifications Graduate of an accredited Medical Assistant program. At least three years as a Medical Assistant in an outpatient or community health setting. At least 2 years in a leadership, training, or supervisory role focused on MA competency development. Experience in developing and leading MA training programs, competency verification, and quality improvement initiatives. Current BLS/CPR certification. CMA (AAMA), RMA (AMT), or NCMA (NCCT) certification preferred. Preferred Qualifications Knowledge of AAAHC accreditation, FQHC workflows, and clinical compliance standards. Experience with NextGen EMR system. Bilingual (Spanish, Russian, Hmong, or other language). Strong leadership, mentoring, and problem-solving skills. Work Environment Works across multiple SNAHC sites (Midtown, Florin, and GUHS), requiring local travel. Involves both clinical and administrative responsibilities. Requires standing for extended periods, lifting up to 50 lbs., and assisting with patient care procedures.

Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be. Duties and Responsibilities: Utilize de-escalation techniques with clients and guests when necessary. Ensures that the reception area stays clean and orderly. Ensures that the reception area is free of safety hazards. Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions. Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed. Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources. Identify ways to improve the delivery and experience of care for Roots patients. Train others on the referral workflow. Complete projects, as needed. Maintain strict confidentiality and follow all HIPAA regulations. Attend organizational and other training and meetings related to job roles. Competencies: Bachelor's degree with 3 years' experience in program and /or project management. OR Associate degree in related fields with 4 years' experience working in program and /or project management. Experience working in a non-profit organization, or a community clinic preferred. Cultural competency and the ability to work effectively across diverse populations. Solid organizational skills including attention to detail and multi-tasking. Strong working knowledge of Microsoft Office and G-Suite. Ability to work with people from diverse backgrounds. Strong communication skills, both written and oral with excellent interpersonal and customer service skills. Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. Ability to work on-site full-time. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.