Rose Hills Mortuary jobs in Los Angeles, CA

Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! This support role performs a variety of manual and office tasks in preparation of, during and after funeral services to ensure services run smoothly and as planned. Duties include setting up rooms for ceremonies, copying memorial materials, greeting and escorting friends of the family, driving family members and cleaning vehicles. Funeral Attendants also assist with the preparation of the deceased and casket. The ability to work beyond standard business hours, including weekends and holidays, is required. **JOB RESPONSIBILITIES** **Funeral Services** + Prepare casket and deceased for visitation or funeral services such as dressing casket, adjusting deceased clothing and jewelry, and transporting casket through hallways. May assist with lifting deceased + Prepare rooms for a variety of services including but not limited to setting up and cleaning chairs, tables, icons, guest books, flowers, keepsakes, mementos, casket, and urn + Greet visitors, provide programs, answers questions, and provide funeral services information + May serve as pallbearer + May drive families to cemetery site + Following services, removal, cleaning, and proper storage of company property as well as packaging, loading, or delivery of family mementos, keepsakes, and flowers **Office Assistance** + Courteously answer phones, screen callers, and take 'first call' information + Notify staff members when appointments arrive and escort guests to appropriate room + Maintain reception area and refreshments including making coffee, disposing of trash, replenishing supplies, and straightening, cleaning, or vacuuming + Review a variety of documents for accuracy + Data entry of document information into proprietary systems + Receive deliveries + Make copies, scan, fax, fold/prepare memorial materials, and perform other mailroom task **Driver and vehicle maintenance** + Transport, pick up, and deliver documents, family mementos, flowers, and similar articles safely to destination that may include family's residence, care center, or funeral home + May transport the deceased to funeral home + Wash, vacuum, and clean vehicles to ensure vehicle is presentable + Fuels vehicles as necessary; following safety guidelines and expenditure processes **MINIMUM** **Requirements** **Education** + High School Diploma or equivalent **Certification/License** + Valid state issued driver's license with an acceptable driving record **Experience** + No prior work experience required + Funeral industry experience preferred **Knowledge, Skills and Abilities** + Ability to follow instructions given over the phone or in person + Ability to use personal computer and type + Ability to work and communicate effectively with others + Ability to work with kindness and compassion for the deceased and their families + Ability to maintain composure in challenging situations + Good verbal and written communications skills + Ability to maintain confidentiality + Ability to work with colleagues to accomplish tasks + Ability to work evenings and weekends + Ability to lift up to 50 pounds; push/pull up to 200 pounds **Work CONDITIONS** When considering the work hours associated with this job, the following factors may apply: **Work Environment** + Work indoors and outdoors during all seasons and weather conditions + Professional Dress is required when in contact with families + Drive company owned vehicles, with and without passengers, in surrounding community with varying traffic conditions **Work Postures** + Frequent, continuous periods of time standing, up 6 hours per day + Climbing stairs to access buildings frequently **Physical Demands** + Ability to lift up to 50 pounds; push/pull up to 200 pounds + Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage **Work Hours** + Working beyond "standard" hours, including weekends, nights and holidays + Local travel **Compensation:** Salary: $18.00/hr. **Benefits:** Part-time associates working an average 20 hours a week may be eligible for 401(k). **As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties:** **_Working around and/or handling deceased and working around families and colleagues_** **Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.** Postal Code: 90201 Category (Portal Searching): Operations Job Location: US-CA - Bell Job Profile ID: F00299 Time Type: Part time Location Name: Funeraria Del Angel Bell

Our associates celebrate lives. We celebrate our associates. Manage the At-Need Operations Department in accordance with Company policy and state and federal regulations by using skills and experience in business management, leadership, risk management, human resources development, and professional development to provide excellent service to every customer and achieve departmental sales goals. **Essential Job Functions:** Must be able to perform the essential functions of the job with or without reasonable accommodations. **Business & Sales Management** + **_Sales Management_** - Meet or exceed annual sales revenue targets for the Operations staff by promoting the use of appropriate sales techniques. Lead, support and motivate At-Need Operation Specialists and Counselors to achieve both individual as well as team departmental goals. + **_Customer service_** - Monitor areas of responsibility to assist in providing a high level of customer service necessary to achieve a Medallia rating that is in line with targeted goals. Assist leadership team in the development of tools to proactively assist in the identification of service performance trends and assist in the development of enhancement measures as necessary. + **_Process Management_** - Proactively identify cost savings and revenue enhancement opportunities. Recommend changes to guarantee customer satisfaction, and change processes and/or policies to improve productivity. + **_Budget_** - Monitor expenses and capital expenditures for assigned cost centers & capital projects within approved guidelines and provide detailed information for analysis as necessary. Establish safeguards against fraud, waste, and inefficiency. + **_Policies & procedures_** - Ensure that written policies and procedures are current for all key business processes, and that staff is well informed and trained in them; ensure that any new policies and procedures comply with the SCI Health & Safety manual. + **_Goods and services_** - Ensure that the goods and services the departments provide align with customer needs and support the Company's strategic initiatives. + **_Technical Knowledge_** - Able to identify customer expectations and leverage key components such as automation to enhance consumer experience. + Understand and achieve annual SMART goals applied to each area. **Leadership** + Provide leadership to all departments in the Manager of At-Need Operation areas of responsibility by setting the example, providing encouragement and support, and insuring that staff is trained at regular intervals. + Ensure that open two-way communication occurs daily with all the staff; schedule monthly staff meetings with written agendas and action items; maintain written records of the meetings. + Must be able to lead team of supervisors to communicate and deliver visions and goals, as defined by upper management. + Champion the Company's strategic goals by understanding them, articulating them, and partner with Operations Management to achieve those goals. + Consistently model Company values of integrity, teamwork, communication, compassion, and creativity. + Align department goals and activities with the Company goals. + Actively participate and contribute in cross-functional dialogue to improve customer service, increase productivity and profitability. + Actively participate in and promote Town Hall meetings for improved employee communications. + Consistently demonstrate a high level of critical thinking when providing solutions to business issues. + Maintain a positive working relationship with co-workers. + Promote a safe work environment for all employees. + Establish and maintain clear written job expectations, procedures, and quality service guidelines for At-Need Operations as necessary. + Provide constructive feedback and positive recognition when appropriate. + Take appropriate written corrective action when required. + Demonstrate active support for senior management and the Company in meetings, in training, and in one-on-ones. **Risk Management** + Ensure that all Office activities are conducted in accordance with the rules and regulations of the Company and with state and federal regulatory agencies so that no fines or citations are issued for noncompliance. + Ensure that regular Health & Safety Meetings are held and documented, and that all staff are fully trained in every health & safety regulation. **Human Resources Development** + Provide regular training, cross training, skill enhancement, and educational opportunities for all staff; ensure that all these efforts are documented and that records are placed in the Offices' training files and in the Employee Personnel File in Human Resources. + Ensure that the Offices' human resource development plans align with the Company business strategy. + Actively promote Town Hall Meetings to encourage open employee communication, and encourage contributions to and reading of the Buzz Newsletter to foster teamwork and unity. + Work with staff to set periodic attainable goals in each area of their responsibilities; regularly monitor progress to stay on track; and ensure that goals align with Company strategy. **Professional Development** + Work with the Director of At-Need Operations to set professional development goals and schedules. + Ensure that seminars, classes, and other professional development opportunities align with Company strategy; and that they contribute to job satisfaction and personal growth. + Participate in community organizations and events that promote Rose Hills and that align with the Company community relations plan. **Experience and Education Requirements:** + Five years or more of experience within the funeral and cemetery services industry required + Five years or more of supervisory or management experience preferred + B.A. preferred, Minimum of two years of college; or A.A. degree, required + Valid CA Driver's License required + CA Funeral Director's License preferred + CA Cemetery Manager's License preferred + Retail sales, project management and customer service background a plus **Special Skills:** + Advanced level skill using MS Excel + Advanced presentation skills using MS PowerPoint + Advanced level skill us MS Word + Advanced proficiency in HMIS + Public speaking skills + Demonstrated skill in achieving operation goals + Knowledge of policy development, EEO, and Cal OSHA regulations + Ability to successfully direct at-need operations + Networking throughout the community + Excellent oral and written English communications skills + High level of critical thinking and problem solving + Knowledge of Rose Hills Park Rules & Regulations and Rose Hills Cemetery Price Book + Good interpersonal skills to relate well with people at all levels + Ability to train others + Excellent interpersonal relations skills + Detail-mindedness + Problem solving skills + Self-motivated and flexible + Warmth, compassion, empathy + Diplomacy under pressure + Ability to multi-task, prioritize tasks, and differentiate level of importance **Key Competencies:** As Mid-Level Management, incumbent is expected to meet the Key Competency requirements of Open Communication, Building Relationships, Personal Leadership, and Commitment to Quality, Business Focus, and Customer Focus. Meeting the behavior standards in each Competency links directly to the annual Performance Review. **Compensation:** Exempt: $100,000 - $115,000/year Plus inclusion in the Company Incentive Compensation Program **Benefits (dependent upon eligibility):** Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program **_Rose Hills is an Equal Opportunity Employer. The company's hiring procedures do not_** **_discriminate against any person on the basis of race, color, national origin, religion, ethnicity,_** **_age, sex, sexual-orientation, veteran's status or disability, or any other legally protected status._** **_SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and_** **_selection process. On request, we will seek to provide appropriate accessibility options to all_** **_applicants with disabilities._** **_As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Supervising/management role that requires working with and leading associates. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer._** Postal Code: 90601 Category (Portal Searching): Operations Job Location: US-CA - Whittier Job Profile ID: R00176 Time Type: Full time Location Name: Rose Hills Company

Our associates celebrate lives. We celebrate our associates. Responsible for planning and implementing detailed events within a few days. Plans, schedules resources and vendors, and implements event plans supporting funeral services, visitation, and receptions in accordance with the family's wishes and contract. Communicates instructions, expectations, budgets, and deadlines to vendors and support staff. **JOB RESPONSIBILITIES** **Event Planning** + Plans Events by reviewing contract and discussing with Funeral Director for clarification + Schedules internal resources including but not limited to facility space adequate for event size, equipment, tables, chairs, podiums, decorations, vehicles, drivers, and Attendants + Contacts and schedules vendors communicating expectations, budget, and timeline + Manages Services Arrangements implementation (visitation, funeral, reception, or graveside) per contractual arrangements + Obtains and inspects vendor products and addresses issues + Communicates instructions to support staff for set-up, work assignments during events, and clean-up + Working along with support staff, also sets-up arrangements and may assist with event support + Available during events to resolve issues + Responsible for events to meet or exceed the family's wishes + Performs a variety of event planning duties such as ordering of memorabilia, stationary, scanning photos, coordinating the development of electronic presentations, music, or drafting obituaries **Administration** + Working with Corporate Products, sources local vendors for catering, flowers, and other local service products + Obtains pricing and ensures inspections are compliant and business practices are in good standing + Develops catering menus + Collaborating with Corporate Products follows guidance for vendor contract & pricing approval + Maintains vendor Key Performance Indicators and metrics regarding contract compliance + Develops and maintains Event Playbook including event plans, KPIs, and lessons learned + Documents areas for improvement and reviews with manager to implement enhancements + Additional responsibilities as requested or assigned **MINIMUM REQUIREMENTS** **Education** + Associates degree in hospitality, event planning, or related discipline required. Two (2) years of event planning experience may be considered in lieu of degree. **Experience** + At least one (1) year event planning or catering experience is strongly preferred **Knowledge, Skills and Abilities** + Computer literate and proficient with MS Office + Ability to use proprietary software in the administration of responsibilities **Work conditions** **Work Environment** + Work is primarily indoors, also includes working outdoors during all seasons and weather + Professional attire required when in contact with families **Work Postures** + Frequent continuous period of time sitting or standing up to 6 hours per day + frequently climbing stairs to access buildings **Work Physical Demands** + Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage **Work Hours** + Flexibility of availability is a requirement + Standards hours include nights and weekends, when the majority of Services occur + Typically, less than 20 hours a week is worked M-F 8am-5pm + Limited amount of local and/or multiple location travel required \#SCI Compensation: Salary: $16.65/hr.- $21.55/hr. An individual's pay within the scale is based on several factors that may include one or more of the following: background, skills, relevant experience, performance, education and work location. Benefits: Part-time associates working an average 20 hours a week may be eligible for 401(k). Postal Code: 92705 Category (Portal Searching): Administration and Clerical Job Location: US-CA - Santa Ana Job Profile ID: F00215 Time Type: Part time Location Name: Fairhaven Memorial Park Mortuary Crematory and Flower Shop

Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations. **JOB RESPONSIBILITIES** + Prepares death certificates, prayer cards and related documents + Completes required permits and or certificates + Prepares and processes Veteran's Paperwork + Prepares marker monument placement paperwork + Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules + Prepares and distributes daily schedules, reports, and documents + Receives and processes payments and contracts + Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers + Orders office supplies + Oversees the processing of installation orders to grounds and maintenance departments + Processes accounts payable transactions + Assists with the preparation of obituaries + Assists Location Management, Sales, Family Service Counselors and payroll as needed + Acts as backup to Receptionist + Greets family members and friends + Communicates client family's needs promptly and accurately to the appropriate staff member + Conveys a sense of concern and empathy with client family members at all times + Responds to customer inquiries via telephone, internet and in person + Maintains professional and cooperative relationships with county clerk, medical examiner and physicians **MINIMUM** **REQUIREMENTS** **Education** + High School or equivalent **Experience** + 1 - 2 years of experience in an office clerical or customer service capacity required + Experience working in a customer-focused and fast-paced professional environment required **Knowledge, Skills & Abilities** + Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience + MS Office Suite experience preferred + Basic mathematics skills required + Good verbal and written communication skills + Strong organizational skills and detail oriented + High level of compassion and integrity + Ability to maintain confidentiality **Compensation:** **Salary: $20.00/Hr - $23.00/Hr** **Benefits:** **Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program** **As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties:** **_Working around and/or handling deceased and working around families and colleagues_** **Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.** Postal Code: 91362 Category (Portal Searching): Administration and Clerical Job Location: US-CA - Westlake Village Job Profile ID: F00216 Time Type: Full time Location Name: Pierce Brothers Valley Oaks Memorial Park and Crematory - Valley Oaks-Griffin Memorial Park, Mortuary & Crematory

Our associates celebrate lives. We celebrate our associates. Professional Services is looking for a proficient Mortuary- Preparation Transport Specialist to complete removals in a respectful, dignified and compassionate manner. Answer heavy phone traffic, dispatch removal personnel, check-in decedents upon arrival at Rose Hills for all Personal Care Center locations we serve, maintain a neat and clean work environment and perform other duties as assigned. **Essential Job Functions:** Must be able to perform the essential functions of the job with or without reasonable accommodation. + As the face of Rose Hills, on removals where a family is present, the expectation of this position is to interact with the family explaining the next steps the family will be going through in a respectful and compassionate manner. + Professionally and courteously answer our heavy phone traffic. + Obtain and print all information needed to complete removals. + Efficiently dispatch removal personnel on calls. + Record and check-in all dispatched calls in HMIS, our PCC Daily Work Log, Monthly Work Log and Refer Logs. + Check-in decedents upon arrival at Rose Hills with a high level of compassion, empathy and integrity. + Oversee and assign the company vehicles and company phones assigned to our department during assigned shift. + Keep our PCC Daily Work Log, Monthly Work Log and Refer Logs up to date. + Print embalming authorizations and/or minimal preparation forms, as applicable. + Continuously put our mission, vision and values into practice. + Maintain positive, respectful and professional working relationships with coworkers, cross-functional departments and all Rose Hills associates. + Maintain a respectful work environment and positive working relationships with our third party removal companies, coroner personnel, medical field staff and vendors. + Demonstrate willingness to help others. + Strictly adhere to our attendance policy. + Carry out all responsibilities following our company policies, procedures, rules, and controls. + Abide by our company dress code and any department requests regarding work attire. + Adhere to safety rules and funeral service industry regulations. + Promptly report unsafe practices to management. + Keep management promptly and fully informed of all issues, matters of significance, and take prompt corrective action where necessary. + Performs mortuary support functions, including stocking and ordering of supplies, cleaning of preparation and work areas including the first call vehicles, movement and placement of caskets and flowers, various errands, all as directed by the immediate supervisor on duty supervisor and/ or manager. + Responsibilities include moving caskets and decedents throughout the mortuary preparation areas and storage locations. Overseeing organization to ensure accuracy of decedent location and updating appropriate logs and documents. + Performs all duties and responsibilities in a timely and efficient manner and in accordance with established company policies to achieve the overall objectives of this position. + Completes all assigned paperwork in a timely manner. + Assists in dressing of decedents, placement into and setting up the stateroom/ visitation room. + Perform other duties as assigned or directed by management. **Skills and Abilities:** + Must be professional, compassionate and respectful with the families we serve at all times. + Must have the ability to professionally, efficiently and accurately complete tasks in an environment where constant interruptions occur. + Communicate persuasively with co-workers, management team and customers, to gain cooperation; use persistence, finesse, and tact. + Anticipate the needs of our department and recommend solutions. + Have good written and oral communication skills. + Know how to prioritize. + Be accessible and approachable. + Be self-motivated and adaptable to change. + Detail orientated. + Understand the importance of continuous learning. + MS Office Software: Outlook, Excel, Word, PowerPoint. + Be familiar with HMIS program. **Specific Job Requirements:** + Must possess a valid California Driver's License. + Documentation of HBV vaccination record, agree to take HBV vaccination or sign a HBV informed consent/ refusal form. + Ability to locate and route directions to removal locations. **Equipment/Machines Operated:** + Computer workstation with printer + HMIS system + Fax Machine + Company vehicles + Company cellular phones **Physical Requirements:** Includes driving long distances and time, sitting at a computer workstation when dispatching, occasionally may lift weight of up to 50lbs. Must be able to work every day around human remains and be able to tolerate odors and fumes from both the human remains and chemicals (such as formaldehyde, embalming fluid, cauterizing chemicals, and body fluids); odors, fumes, and dusting powders may cause discomfort and/or irritation to eyes and respiratory passages. Must be able to lift, carry, push or pull up to twenty (20) to thirty (30) bodies/caskets per day, weighing from 70# to 300# into and out of refrigerated storage; must have good driving record and be able to drive Company vehicles as needed; must be able to physically and emotionally handle the requirements of dispatching personnel constantly being around and moving human remains in a temperature controlled environment. Must constantly think about and comply with health and safety regulations, and practice good hygiene. Hazard exposure: to human diseases, chemicals, sharps, and occasional low-level radioactivity (resulting from medical tests on bodies). **This is an 8-hour shift from 3:30pm-12:00am** **Compensation:** $21.50/hr - $25.50/hr Exact compensation may vary based on skills, experience, and location. **Benefits (dependent upon eligibility):** Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program **_Rose Hills is an Equal Opportunity Employer. The company's hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran's status or disability, or any other legally protected status._** **_SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities._** **_As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working around and/or handling deceased and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer._** Postal Code: 90601 Category (Portal Searching): Operations Job Location: US-CA - Whittier Job Profile ID: R00246 Time Type: Full time Location Name: Rose Hills Company

Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical sales support. Prepares marketing materials for sales appointments and community events. Monitors memorial products, verify installation, and notifies family. **JOB R** **ESPONSIBILITIES** **Sales Contracts** + Discusses contract issue(s) and deliverable with Sales Associate. Tracks contract issue metrics. Identifies trends and discusses with Sales Management for underperformance with the Sales Associate. + Runs reports to identify Pre-Need past due payments. Forwards report to Sales Management for cascade to Sales Associate. + Reconciles pending property payments against contract and contract revisions; revenue is recognized when 75% paid. **Memorial Products** + Monitors in-progress manufacturing and confirms delivery. Updates the Sales Associate upon installation. + Take initiative to resolve issues with the grounds superintendent surrounding installation. Post installation, notify the client of completion. + Escalates customer dissatisfaction issues to the Sales Associate or management. **Sales Support** + Place outgoing calls to confirm scheduled sales appointments. Update the system to notify the Sales Associate. + Prepare marketing and pricing materials for scheduled appointments. + Prepare marketing, pricing, and advertising materials for community events. Assist with event set-up, as needed during the event, and event break-down/clean-up. May order catering or supplies. + Organize and maintain marketing materials, lot cards, burial books, maps, and similar materials. **Expectations** + Self-manages workload to deliver quality work on time. Works independently; as needed, requests work be peer reviewed for accuracy and improvement. Completes non-routine work applying experience and knowledge of procedures, regulations, and policies; escalates complex and unique issues for guidance. Consistently applies procedures, regulations, and policies, producing compliant and efficient results. Exhibits accountability for work and behaviors. + Takes the initiative to discuss assignments, expectations, priorities, and deadlines as well as seek guidance and coaching from the manager. Notifies the manager when the workload is light and volunteers for additional work. Adjusts effectively to work within new work structures, processes, requirements, or cultures. Ensures compliance with local, state, and federal regulations. + Maintains department's standard operating procedures (SOP) and job aids. Requests SOP & job aids peer review. Learns how to document SOPs, appropriate level of detail, and written communication. + This is not intended to be an all-inclusive list of the essential functions or duties related to this job. **MINIMUM** **Requirements** **Education** + High School Diploma or GED **Licenses** + Valid state driver's license with an acceptable driving record **Experience** + At least two (2) years' administrative work experience, preferably with electronic contracts. **Knowledge, Skills, and Abilities** + Bilingual proficiency is a plus + Proficient computer skills + Accurate mathematical skills + Detail-oriented + Ability to learn funeral/cemetery/care center industry acumen + Cognitive ability, including reasoning, identifying problems, comprehending ideas, learn quickly, learn from experience, and appropriately applying learning to new situations. + Process and results-oriented, motivated to keep projects moving ahead by identifying obstacles and exploring alternatives + Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and be highly self-motivated + Ability to build professional and trusting business relations across the Territory + Professional written and verbal communication skills + Willingness to work in the death industry **Work CONDITIONS** **Work Environment** + Work indoors during all seasons and weather conditions + Comply with the Field dress code policy **Work Postures** + Frequent, continuous periods of time standing, up to 6 hours per day + Sitting continuously for many hours per day, up to 6 hours per day + Climbing stairs to access buildings and cemetery property frequently **Physical Demands** + Physical effort requiring manual dexterity is required, including paperwork, calculators, computers, and phone usage + Lifting, pushing, pulling up to 10 pounds **Work Hours** + Working beyond "standard" hours as the need arises **Compensation:** $22-$30.80/hr **Benefits:** Part-time associates working an average 20 hours a week may be eligible for 401(k) As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: **_Working around and/or handling deceased individuals and working around families and colleagues._** Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer. \#SCI Postal Code: 91204 Category (Portal Searching): Administration and Clerical Job Location: US-CA - Glendale Job Profile ID: F00084 Time Type: Part time Location Name: Callanan & Woods Scovern Mortuary

Our associates celebrate lives. We celebrate our associates. The position is primarily responsible for the care, maintenance and renovation of landscaped areas throughout the park. It also assists with the opening and closing of graves and the maintenance of the graves and mausoleums on occasion as needed per established company policies and practices. **Essential Job Functions:** Must be able to perform the essential functions of the job with or without reasonable accommodations. + Provide care, maintenance, and renovation of landscaped areas throughout the park by using proper procedures, hand held gardening tools, power tools, and equipment to maintain Rose Hills' property in an attractive manner at all times + Possess a basic knowledge of plant identification and continually strive to enhance that knowledge to include trees, shrubs, flowers, ground cover and invasive plants (i.e. weeds, thistle, etc.) + Possess a basic knowledge of proper horticulture maintenance techniques and apply that knowledge daily to ensure landscape assets are maintained in such a way as to ensure maximum aesthetic value and a neat, orderly appearance + Apply fertilizers, insecticides, herbicides, etc. as needed using safe application techniques and appropriate personal protective equipment in accordance with any applicable laws and regulations + Continually inspect cemetery grounds to identify landscape program opportunities and deficiencies. Report observations to park management team for resolution + Understand basic irrigation systems from the valve box to the sprinkler head. Perform minor system adjustments and repairs. Report larger issues to irrigation team + Operate machinery as required to complete assignments including pick-up trucks, dump trucks, backhoes, skip loaders and specialty equipment such as the Gator mini dump, trenching machine, etc. Machinery should only be used if specialist is specifically trained and authorized to use it in accordance with all applicable safety policies and procedures + Assist with the opening and closing of cemetery properties (graves, mausoleums, crypts, & niches) by using proper procedures, tools and equipment, and safety regulations + Work independently with a small team to accomplish landscape renovation projects on time and within budget + Continually strive to improve through education and experience. Maintain a continuous development plan and make steady, ongoing progress toward skill enhancement + Project a favorable image of the company to promote its' goals, and to enhance public recognition and acceptance of all its efforts + Report to work on time and maintain standard attendance + Perform duties as directed by Management. **Minimum Requirements:** + Experience in landscaping, general construction, warehouse, physical labor + High School Diploma or GED preferred + Valid CA Driver's License + Ability to use hand tools and Equipment + Good mechanical skill and ability to perform minor adjustments and repairs + Good interpersonal skills to relate well with grieving people + Ability to lift/carry a minimum of 50lbs and up to 100 lbs (sometimes without the assistance of power equipment - pre-employment physical and lift test will be administered). **Compensation:** $20.00/hr - $24.50/hr Exact compensation may vary based on skills, experience, and location. **Benefits (dependent upon eligibility):** Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program **_Rose Hills is an Equal Opportunity Employer. The company's hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran's status or disability, or any other legally protected status._** **_SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities._** **_As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working around client families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer._** Postal Code: 90601 Category (Portal Searching): Technical and Trade Job Location: US-CA - Whittier Job Profile ID: R00248 Time Type: Full time Location Name: Rose Hills Company

Our associates celebrate lives. We celebrate our associates. Open, close, and maintain graves and mausoleums in accordance with Company policies, and state and federal regulations. **Essential Job Functions & Expectations:** Must be able to perform the essential functions of the job with or without reasonable accommodations. + Open & close cemetery properties (graves, mausoleums, crypts, & niches) by using proper procedures, tools and equipment, and safety regulations. + Locate and work with graves, crypts, and niches anywhere within the Park. + Safely drive company vehicles and equipment onto and off of cemetery lawns. + Read and understand interment orders. + Read and understand information printed on the Interment List/Cards. + Work according to safety standards set by the Company, state, and federal regulations. Report unsafe equipment, tools, machines, and practices to management. + Respond timely to work order requests, and interact with employees at all levels with tact and courtesy. + Work effectively with minimal supervision. + Must be able to multi-task, set priorities, and organize work. + Understand and achieve annual SMART goals. + Continually strive to improve through education and experience. Maintain a continuous development plan and make steady, ongoing progress toward skill enhancement. + Project a favorable image of the company to promote its' goals, and to enhance public recognition and acceptance of all its efforts. + Report to work on time and maintain standard attendance. **Minimum Requirements:** + Experience in landscaping, general construction, warehouse, physical labor demonstrating steady employment + High School Diploma or GED preferred + Valid CA Driver's License + Ability to use hand tools and Equipment + Mechanical skill and ability to perform minor adjustments and repairs + Good interpersonal skills to relate well with grieving people + Ability to lift/carry up to 100lbs (sometimes without the assistance of power equipment - pre-employment physical and lift test will be administered). **Compensation:** $20.00/hr - $22.00/hr Promotions at two and five years as new skills and experience is achieved. **Benefits (dependent upon eligibility)** : Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program **_Rose Hills is an Equal Opportunity Employer. The company's hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran's status or disability, or any other legally protected status._** **_SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities._** **_As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working around and/or handling deceased and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer._** Postal Code: 90601 Category (Portal Searching): Cemetery Maintenance Job Location: US-CA - Whittier Job Profile ID: R00372 Time Type: Full time Location Name: Rose Hills Company

Our associates celebrate lives. We celebrate our associates. This position is responsible for supervising all aspects of the at-need funeral arrangements process and should be adept at building high quality and high performance teams as well as empowering others to deliver outstanding customer service. **Essential Job Functions:** Must be able to perform the essential functions of the job with or without reasonable accommodations. + Ensure that all individual and team points-of-contact with peers, customers, and coworkers are conducted positively and with a high level of professionalism + Ensure that all funeral arrangements are done in a positive, professional, organized, and caring manner and in keeping with Company and Department Policies & Procedures + Comply with state and federal laws, and with established company rules and regulations by ensuring that documentation to support the disposition of remains are complete and accurate + Analyze customer service, productivity, and sales performance to identify opportunities for continuous individual and team recognition and enhancement + Ensure a high level of job performance from each employee by clearly communicating job performance expectations, meeting with employees regularly to insure they are on target, and providing constructive feedback and positive recognition + Resolve customer dissatisfaction issues by active listening, troubleshooting, and taking the necessary action + Meet regularly and maintain high levels of open communication with cross functional supervisors and managers to insure smooth delivery of products and services + Ensure arrangements area, product displays, showrooms, and offices are continuously maintained and presentable + Maintain a fair and balanced staffing schedule that meets customer demands while considering employee's needs for PTO + Stay updated with environmental (e.g. legal, competitive, economic, & social) changes affecting Rose Hills and the death care industry + Ensure that the work environment is safe, and that staff are trained in appropriate work site safety. + Any other appropriate duties as directed by Management **Experience and Education Requirements:** + 5+ years of management and/or supervisory experience preferably in the mortuary/cemetery profession and making funeral arrangements + Licensed Funeral Director, preferred + Bachelor's degree or equivalent, preferred + Ability to demonstrate sound judgement and decision-making on behalf of yourself and your team + Proven ability to coach, develop, and train individuals and high performance teams + Proven ability to analyze data using excel + Excellent communication and interpersonal skills + Bilingual preferred + Ability to positivity and proactively handle customer concerns + High level of ownership, accountability, and initiative + Current CA Notary + Current CA driver's license and good driving record **Compensation:** Exempt: $75,000 - $85,000 a year Plus Quarterly Incentive Program **Benefits (dependent upon eligibility):** Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program **_Rose Hills is an Equal Opportunity Employer. The company's hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran's status or disability, or any other legally protected status._** **_SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities._** **_As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Supervising/management role that requires working with and leading associates. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer._** Postal Code: 91801 Category (Portal Searching): Operations Job Location: US-CA - Alhambra Job Profile ID: R00217 Time Type: Full time Location Name: Rose Hills - Alhambra

Our associates celebrate lives. We celebrate our associates. Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses. **JOB RESPONSIBILITIES** + Schedules meetings + Makes travel arrangements + Plans events + Completes management expense reports + Responds to inquiries in writing and or verbally + Pulls monthly reports + Enters contract details into information system and maintains other related documents + Orders and checks memorial to ensure accuracy + Processes annual funeral home and cemetery license renewals + Codes and scans invoices + Processes accounts payable and other accounting support transactions + Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members + Schedules call-in appointments for Sales + Files and maintains customer information + Maintains office and facility supplies as well as fax machines, copiers and network printers + Prepares daily schedules + Administers HR processes including new hire paperwork, background checks and bonus processing + Maintains processes to ensure compliance with policies and procedures including SOX administration and audit + Trains others on policies, procedures and new company initiatives + Maintains a friendly attitude offering assistance and guidance to all persons entering the location **MINIMUM REQUIREMENTS** **Education** + High school diploma or equivalent **Experience** + 3 years of experience working in a customer-focused and fast-paced professional environment **Knowledge, Skills and Abilities** + Must have advanced computer, internet and word processing (typing minimum of 40 - 60 wpm) skills + Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console + Ability to handle confidential and sensitive information with discretion + Effective communication skills, both orally and in writing + High level of compassion and integrity + Ability to follow instructions and work with minimal supervision **Compensation:** Salary: **$18.00/Hr** **Benefits:** Part-time associates working an average 20 hours a week may be eligible for 401(k). As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: _Working with or around client families, colleagues, and working with confidential information._ Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer. Postal Code: 91362 Category (Portal Searching): Administration and Clerical Job Location: US-CA - Westlake Village Job Profile ID: F00200 Time Type: Part time Location Name: Pierce Brothers Valley Oaks Memorial Park and Crematory - Valley Oaks-Griffin Memorial Park, Mortuary & Crematory

Our associates celebrate lives. We celebrate our associates. We are seeking an Aftercare Visit (ACV) Specialist to serve as the dedicated connection between our stand-alone mortuaries and the families we support. In this role, you will focus on what matters most: building meaningful, compassionate relationships with families following their time of need, offering guidance, and discussing resources that help protect their future. As an ACV Specialist, you will be the primary point of contact for all aftercare services, providing exceptional post-service support and ensuring every family receives the care, clarity, and respect they deserve. You will proactively schedule After Care Visit appointments and communicate the importance of pre-planning by presenting our Personal Planning Guides. **JOB RESPONSIBILITIES** + Serve as the key point of contact for all aftercare at-need cases, including call-in and walk-in families + Provide exceptional post-service support and consistent follow-through + Proactively schedule and conduct After Care Visit appointments + Educate families on the value of pre-planning using our Personal Planning Guides **Ideal Qualifications** + Experience in Family Service or Pre-Arranged Funeral Planning + Demonstrated ability to provide compassionate care while meeting sales goals + Self-motivated professional with strong communication skills + Familiarity with Salesforce and other internal systems to manage client activity **MINIMUM** **Requirements** **Education** + High School Diploma or equivalent **Licenses** + Ability to obtain and maintain insurance license as required by state/province + Current state/province issued driver's license with an acceptable driving record **Experience** + Sales or Customer experience preferred + Previous experience with Customer Relationship Management (CRM) sales systems preferred **Knowledge, Skills and Abilities** + Proficient computer skills including MS office suite + Proficient computer skills with CRM and Social Networking Apps preferred + Professional demeanor and communication skills + Bilingual, knowledge of another language preferred + Professional attire required when meeting with clients or representing the company + Available to work evenings and weekends **Work CONDITIONS** **Work Environment** + Work indoors during all seasons and weather conditions + Comply with Corporate dress code policy **Work Postures** + Sitting continuously for many hours per day, up to 6 hours per day **Physical Demands** + Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage **Work Hours** + Working beyond "standard" hours as the need arises \#SCI Compensation: Salary: $18.00\hour ($45,000 - $100,000 annualized targeted first year earnings) Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program Postal Code: 92683 Category (Portal Searching): Sales Job Location: US-CA - Westminster Job Profile ID: S00158 Time Type: Full time Location Name: Peek Family Crematory

Our associates celebrate lives. We celebrate our associates. Receive and provide general assistance and guidance to client families and guests as necessary. Provide administrative and support assistance to arrangement counselors during the arrangement conference. Duties to include: Data entry into HMIS software system; coordination with allied professionals as necessary; and other customer support as needed to aid in the customer experience during the at-need arrangement conference. **Essential Job Functions:** Must be able to perform the essential functions of the job with or without reasonable accommodations. + Oversee the Front Desk and Lobby Reception areas. Promptly and professionally, answer incoming calls and greet families, guests, or vendors. With an appropriate communication style, diplomatically screen callers or visitors and provide appropriate assistance or guidance in verbal and/or written form as needed. Provide viewing/service information, driving/walking directions to various chapels or interment locations. May direct visitors to location of restrooms, assist with beverages, or similar. May make copies and/or initiate faxes. + Take First Calls, obtain embalming and removal permission, quote pricing and schedule appointments. + Receive deceased personal belongings from family. Prompt the family about special requests or return of particular belongings. Inventory personal belongings and log into HMIS software system. Package personal belongings and deliver to Quality Control. It is imperative that personal belongings are controlled precisely to procedures. + Follow-up with different departments to insure families and guests are taken care of with a high level of customer service. + Assist customers in person with arranging for disposition of remains, presenting cemetery products and service selections, finalizing contracts, paperwork and payments. + As requested by the Officiant or Ceremonial Director, assist with visitation room set-up including casket placement, casket viewing of deceased, floral arrangements, + As requested, assist with general set-up, serving, and clean up, as necessary, of chapel and food service areas. + Making deposits daily and prepare reports for accounting department + Act on customer complaints to provide satisfactory resolution + Continually strive to improve through education and experience. Maintain a continuous development plan and make steady, ongoing progress toward skill enhancement + Project a favorable image of the company to promote its' goals, and to enhance public recognition and acceptance of all its efforts + Report to work on time and maintain standard attendance + Perform duties as directed by Management. **Minimum Requirements:** + High School Diploma or equivalent + At least two (2) years reception, hospitality, or customer service experience + Basic PC skills with MSWord and Outlook as well as data entry into company software + Exhibit warmth and compassion during situations of emotional distress + Cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers + Excellent interpersonal relations skills exhibiting warmth, compassion, empathy and diplomacy under pressure + Current Hepatitis B vaccination (HBV) + CA Drivers' License and good driving record; safely drive Company vehicles + Bilingual Required/Chinese speaking + Must be culturally astute in Asian memorializing. **Working Environment** Work mostly indoors and occasionally outdoors up to 40 hours per week and as needed, in all weather conditions, assisting with the arranging, coordination, and execution of ceremonial events for grieving families. The atmosphere can be heavy with grief and sad emotions. Incumbent must be able to work effectively in this atmosphere by not letting it affect his/her ability to provide the level of professional service that families expect. Must be able to remain positive, calm, and composed during stressful situations; and present a professional appearance at all times. Must work daily with interruptions and changing schedules; be able to work a flexible schedule, depending on business needs; work occasional evenings and/or weekends and holidays. **Physical Requirements** Work indoors and outdoors in all weather conditions; handle emotional situations with professionalism; be able to lift, pull, push up to approximately 50lbs. (caskets, human remains); must be able to work with and around human remains. **Compensation:** $20.00/hr - $22.00/hr Exact compensation may vary based on skills, experience, and location. **_Rose Hills is an Equal Opportunity Employer. The company's hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran's status or disability, or any other legally protected status._** **_SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities._** **_As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties_** **_may result in withdrawal of a conditional job offer._** Postal Code: 90601 Category (Portal Searching): Operations Job Location: US-CA - Whittier Job Profile ID: RH0016 Time Type: Full time Location Name: Rose Hills Company

Our associates celebrate lives. We celebrate our associates. Increase both property and insured funeral net sales achieving weekly, monthly, and annual sales team goals. Guide, train, and provide constructive feedback to motivate Sales Counselors to achieve weekly and monthly sales goals. Communicate expectations, processes, and service level agreements. Respond to escalated customer service issues. + Supervise and motivate Sales Counselors to meet or exceed weekly and monthly sales goals. Increase sales year over year, achieving or exceed sales goals. Reduce insured funeral and property sales cancellation rates across the team ensuring annual metrics are achieved. + Urgently respond to escalated customer issues. Apply listening and influencing skills, ask diplomatic probing questions to understand the root customer issue. Discuss with internal resources to understand the issue, discuss options, and obtain approvals. Implement actions to resolve complaint and update the customer to ensure expectations and service levels are met. + Continually shadow Sales Counselors and observe their prospecting, presentation, influencing, and closing skills and techniques. Discuss observations and actively listen to Sales Counselors for development needs. Provide guidance, partnering, or re-training as applicable. + Run reports from Salesforce and CRM to monitor, trend, and forecast sales activity. Monitor each Sales Counselors productivity addressing underutilization of Salesforce List Views including, unworked, appointments not held, and lead to sale ratio. + Establish and communicate expectations, deliverables, and service level agreements. + Create staffing schedules to ensure sufficient coverage, lunch, and rest/break periods as well as equitably accommodating requests for time off. Ensure staff accurately and timely completes and submits weekly time cards. Proactive address issues. **People Development** + Successfully onboard new team members and schedule applicable sales training. + Develop a strong, trusting, and reliable team. Provide oversight, guidance, and coaching including regular informal and formal feedback, identifying developmental needs, and tracking progress. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. + Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. + Timely address staff found to be in violation of the company policies, regulatory compliance, associate handbook, or time keeping. Draft Performance Improvement Plans (PIP) and disciplinary actions; discuss and review with Sales Director. Monitor PIP against timeline, discuss outcomes with Sales Director and/or HR, and discuss next steps, including closing the PIP, with the Associate. + Manages counselors to company's minimum standard of sales production. **Operations** + Build effective business relationships across the organization. + Identifies and implements innovative solutions improving efficiencies. Supports change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; quickly adjusts to work within new work structures, processes, requirements or cultures. + This is not intended to be an all-inclusive list of the essential functions or duties related to this job. **MINIMUM** **Requirements** **Education** + Associate's degree in Marketing, Communications or related field. Equivalent college hours may be acceptable. **Licenses** + Life and Health (L&H) Insurance License valid for the state of California and in good standing + Valid state driver's license with an acceptable driving record **Experience** + At least two (2) years Rose Hills direct sales or at least four (4) years' non-industry direct sales experience with documented record of achieving sales goals + Demonstrate knowledge and application of various sales closing techniques + Proficient with salesforce.com application; proprietary application experience a plus + Experience leading people, communicating expectations, and providing constructive feedback preferred + Demonstrate knowledge and application of regulations and typical procedures **Knowledge, Skills and Abilities** + Leadership skills and the desire to manage people + Ability to exhibit diplomacy under pressure, warmth, compassion, and empathy + Ability to work with culturally diverse customers and colleagues + Bilingual proficiency a plus + Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and highly self-motivated + Professional written and verbal communication skills including public speaking, collaboration, and negotiation with the ability to interact with the general public. + Cognitive Ability including reason, plan, solve problems, think abstractly and analytical, comprehend complex ideas, learn quickly, learn from experience, and appropriately apply learning to new situations. + Process and results oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives + Ability to create clear reports and data visualizations to assist in decision-making and problem analysis + Conversant in industry acumen + Advanced skills with proprietary electronic contracts application and CRM; Proficient MS Office Suite skills **Work CONDITIONS** **Work Environment** + Work indoors and or outdoors during all seasons and weather conditions + Comply with Field dress code policy **Work Postures** + Frequent, continuous periods of time standing, up 6 hours per day + Sitting continuously for many hours per day, up to 6 hours per day + Climbing stairs to access buildings frequently **Physical Demands** + Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage + Lifting, pushing, pulling up to 20 pounds **Work Hours** + Working beyond "standard" hours as the need arises **Compensation:** 60k-70k plus bonus **Benefits (dependent upon eligibility)** : Medical _Dental_ Vision _Flexible Spending Accounts (health care and dependent care)_ Health Savings Account with Company Contribution _Sick Leave_ Short-Term Disability _Long-Term Disability_ Life Insurance _Voluntary Accidental Death or Dismemberment Insurance_ Dependent Life Insurance _SCI 401(k) Retirement Savings Plan with Company match_ Employee Assistance Program As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer. **_Rose Hills is an Equal Opportunity Employer. The company's hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran's status or disability, or any other legally protected status._** **_SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities._** SCI offers advanced training, career advancement opportunities, and attractive benefits. For additional information regarding our company, please visit our corporate site at www.sci-corp.com. Postal Code: 90601 Category (Portal Searching): Sales Job Location: US-CA - Whittier Job Profile ID: R00354 Time Type: Full time Location Name: Rose Hills Company

Our associates celebrate lives. We celebrate our associates. Verify the accuracy of memorial orders against the finalized memorial design before it is submitted for manufacturing, provide outstanding customer service to internal and external customers, and adhere to high quality control standards. **Essential Job Functions:** Must be able to perform the essential functions of the job with or without reasonable accommodations. + Verify the accuracy of memorial orders against the finalized memorial design before it is submitted for manufacturing. + Design basic memorial products according to the customer's requests. + Insure that memorials with pending pre-need final disposition are designed correctly. + Answer staff questions and solve problems as needed. + Insure that the memorial design is set up correctly for manufacture, to avoid errors and rework. + Review posted charges against the memorial order to insure accurate figures. + Review layouts for benches and monuments for complete customer satisfaction. + Provide feedback to the Arrangers on special art design, and approve photographs for photo tiles. + Review memorial order for granite color, size, style, decedent's name, and proof inscriptions according to the design selected from the Rose Hills catalog. + Review design documentation to insure it is complete and accurate. + Follow up on pending designs, and inform management of pending design orders. + Must be able to multi-task, set priorities, and organize work. + Think critically about work processes, troubleshoot situations, and take remedial action. + Adhere to Company policies, procedures, rules, and controls. + Adhere to safety rules and regulations, and report unsafe practices to management. + Act on customer service issue to provide satisfactory resolution. + Understand and achieve annual SMART goals. + Participate in cross training and skill development opportunities to improve competency and customer service. + Report to work on time and maintain standard attendance. **Experience and Education:** + One to two years' experience as support staff in a customer service environment + Minimum of an A.A. degree in Graphic Design, or equivalent **Special Skills:** + Must be familiar with: + Photoshop + PageMaker/In Design + Illustrator + Adobe Acrobat + MS Office software including web based navigation + Flexi Sign Pro, or equivalent + Bilingual a plus + High accuracy with data entry **Compensation:** $21.00/hr - $24.00/hr Exact compensation may vary based on skills, experience, and location. **Benefits (dependent upon eligibility):** Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program **_Rose Hills is an Equal Opportunity Employer. The company's hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran's status or disability, or any other legally protected status._** **_SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities._** **_As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer._** Postal Code: 90601 Category (Portal Searching): Marketing and Advertising Job Location: US-CA - Whittier Job Profile ID: R00173 Time Type: Full time Location Name: Rose Hills Company

Are you a compassionate and organized individual looking to make a meaningful impact on the lives of others? Then look no further! We're seeking a dedicated Funeral Services Assistant to join our team at SCI! As a Funeral Services Assistant on our team, you'll assist with all aspects of funeral services including the preparation of various rooms for rituals, visitations and services. You'll be responsible for greeting and assisting families upon their arrival at the funeral home and, when required, driving funeral vehicles. Ideal candidates will have: Compassion - Ability to offer empathy, understanding and support to grieving families Organizational skills - From paperwork to event coordination, accurate details are essential to our business Professionalism - Maintain a respectful attitude and provide service excellence, even in emotionally charged situations Embrace your meaningful career today! Our Funeral Services Assistants enjoy: - Stability, as part of SCI, the Dignity Memorial brand is North America's largest provider of cremation, funeral and cemetery services. Learn more at SCI-Corp.com. - Ongoing training - Advancement opportunities - Associate discount program We think our CEO, Tom Ryan, says it best: _"At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best."_ BETTER HEALTH: Wellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident. BETTER WEALTH: We are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses. BETTER SELF: We encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options. BETTER COMMUNITY: Our Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year. Compensation: Salary: $16.50/hr.- $20.00/hr. An individual's pay within the scale is based on several factors that may include one or more of the following: background, skills, relevant experience, performance, education and work location. Benefits: Part-time associates working an average 20 hours a week may be eligible for 401(k). Note: Eligibility requirements apply. SCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. For any difficulties with the application process, please reach out to SCI.jobs@sci-us.com. Job Profile ID: F00226 Time Type: Part time Location Name: Peek Family Crematory

Life's not about a job, it's about purpose. Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work? We're looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We'll change everything you ever thought about working in the funeral services industry. This isn't your typical job-and we're not your typical company! Our Sales Professionals enjoy: - Unlimited Income Potential - with a competitive commissioned incentive package - Stability - Service Corporation International (SCI*) includes the Dignity Memorial brand and is the nation's largest provider of funeral, cremation and cemetery services. Learn more at sci-corp.com. - Company-Provided Leads - we use the world's #1 lead-management system and other best-in- class technology platforms - Full Benefits* - including medical, dental and vision insurance and tuition assistance, PLUS a 401K program with a generous company match! - Ongoing Training - Advancement Opportunities - Certified Great Place to Work since 2017! SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. For any difficulties with the application process, please reach out to SCI.jobs@sci-us.com Compensation: Salary: $16.50\hour ($40,000 - $100,000 annualized targeted first year earnings) Benefits: Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program Job Profile ID: S00157 Time Type: Full time Location Name: Fairhaven Memorial Park Mortuary Crematory and Flower Shop

Our associates celebrate lives. We celebrate our associates. Demonstrating warmth and professionalism, provide guidance, assistance, and answer visiting families, guests, and vendor questions. May assist with reception set-up/clean-up and visitation set-up/removal. **Essential Job Functions:** Must be able to perform the essential functions of the job with or without reasonable accommodations. + Promptly and professionally answer incoming calls and greet families, guests, or vendors. With a calm voice, diplomatically screen callers or visitors and provide appropriate assistance or guidance. May provide verbal and/or written viewing/service information, driving/walking directions to various chapels or interment locations. May direct visitors to location of restrooms, beverages, or similar. May make copies and/or initiate faxes. + Receive deceased personal belongings from family. Prompt the family about special requests or return of particular belongings. Inventory personal belongings and log into software system. Package personal belongings and deliver to Quality Control. It is imperative that personal belongings are controlled precisely to procedures. + As requested by the Officiant or Services Director, assist with visitation room set-up including casket placement, casket viewing of deceased, floral arrangements, + As requested, assist with general set-up, serving, and clean-up of receptions at Garden View Reception Center. May greet and assist visitors. Other responsibilities as requested or assigned. **Experience, Education, and Skills:** + High School Diploma or equivalent + At least two (2) years reception, hospitality, or customer service experience + Basic PC skills with MSWord and Outlook as well as data entry into company software + Exhibit warmth and compassion during situations of emotional distress + Cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers + Excellent interpersonal relations skills exhibiting warmth, compassion, empathy and diplomacy under pressure + Current Hepatitis B vaccination (HBV) + CA Drivers' License and good driving record; safely drive Company vehicles **Working Environment:** Work mostly indoors and occasionally outdoors up to 40 hours per week and as needed, in all weather conditions, assisting with coordinating and conducting funeral events for grieving families. The atmosphere can be heavy with grief and sad emotions. Incumbent must be able to work effectively in this atmosphere by not letting it affect his/her ability to provide the level of professional service that families expect. Must be able to remain positive, calm, and composed during stressful situations; and present a professional appearance at all times. Must work daily with interruptions and changing schedules; be able to work a flexible schedule, depending on business needs; work in two- to four-hour blocks of time; work occasional evenings and/or weekends and holidays. **Physical Requirements:** Work indoors and outdoors in all weather conditions; handle emotional situations with professionalism; be able to lift, pull, push up to approximately 75lbs (caskets, human remains); must be able to work with and around human remains. **Compensation:** $20.00/hr - $22.50/hr Exact compensation may vary based on skills, experience, and location. **Benefits:** Part-time associates working an average 20 hours a week may be eligible for 401(k). **_Rose Hills is an Equal Opportunity Employer. The company's hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran's status or disability, or any other legally protected status._** **_SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities._** **_As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working around and/or handling deceased and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer._** Postal Code: 90601 Category (Portal Searching): Operations Job Location: US-CA - Whittier Job Profile ID: R00358 Time Type: Part time Location Name: Rose Hills Company

**Make a Meaningful Difference Every Day - Join Our Team as a Funeral Arranger** At Service Corporation International (SCI), we're driven by purpose, not just employment. It's about taking pride in the exceptional service we provide to families every day and in the positive impact we make in our local communities. For SCI providers, there's no greater honor than helping families remember a life lived. Our associates are part of a team that celebrates unique differences and offers exceptional work-life balance. We're seeking a compassionate Funeral Arranger to join our dynamic team. Our funeral professionals understand that attention to even the smallest details helps create unique and unforgettable memorial services. Take the next step in a meaningful career and help create lasting tributes! Ideal candidates will demonstrate: Compassion: The ability to offer empathy, understanding and support to grieving families Organization: Excellence in managing paperwork, coordinating events and maintaining accurate details Professionalism: A respectful attitude and commitment to service excellence, even in emotionally charged situations Our Funeral Arrangers enjoy: - Stability, as part of SCI, the Dignity Memorial brand is North America's largest provider of cremation, funeral and cemetery services. Learn more at SCI-Corp.com. - Ongoing training - Advancement opportunities - Associate discount program We think our CEO, Tom Ryan, says it best: _"At SCI, we believe we are Better Together. When each of us brings our best self to work, we can provide the Service Excellence our families deserve. This is why we provide you and your loved ones with benefits and resources to help you become your best."_ BETTER HEALTH: Wellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. Our wellness program offers benefit credits and includes a company contribution toward Health Reimbursement Accounts (HRA). Our Employee Assistance Program (EAP) offers immediate, confidential help to our associates and their dependents as well as eight free counseling sessions per incident. BETTER WEALTH: We are committed to providing the means and resources for our associates to manage their current and future financial needs. We offer a 401(k) plan with a competitive company match, financial education tools and flexible spending accounts for healthcare, dependent care and commuter expenses. BETTER SELF: We encourage associates to take time off through vacation, holiday, sick time, maternity leave and baby bonding (maternity & paternity) plans. Career development is an important focus, supported by tuition reimbursement, professional training and discounted university rates. Through the Sam Lucas Scholarship Foundation, we provide educational grants to associates, their spouses and children. What is important to our associates outside of work is important to us too. We offer additional benefits including adoption assistance and pet insurance, among many other insurance and benefit options. BETTER COMMUNITY: Our Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds. ARCs offer opportunities to connect with colleagues, promote diversity, share ideas, enhance our business and help improve the communities in which we live and work. As part of our mission to promote excellence in funeral service, our mortuary science scholarship program awards over $96,000 annually to 25 deserving students. (Associates are eligible to participate.) In exchange for a contribution to a charity of their choice, our associates can earn an additional day off per year. **Compensation:** **Salary: $20.00/Hr** **Benefits:** **Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program** **As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties:** **_Working around and/or handling deceased, and working around families and colleagues_** **Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.** Note: Eligibility requirements apply. SCI is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. For any difficulties with the application process, please reach out to SCI.jobs@sci-us.com. Job Profile ID: F00218 Time Type: Full time Location Name: Pierce Brothers Valley Oaks Memorial Park and Crematory - Valley Oaks-Griffin Memorial Park, Mortuary & Crematory

Our associates celebrate lives. We celebrate our associates. Develops a well-trained sales staff that meets or exceeds all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures. **Staff Management and Leadership** + Meet and exceed established location sales quotas + Ensure that Sales Counselors utilize methods as outlined in training manuals while observing Company policies and procedures + Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers + Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service **Market Share** + Develop marketing programs that complement the geography, demographics, ethnicity, or religions of the community + Analyze and be aware of competitor pricing + Plan and participate in community events designed to develop prospects and heighten awareness of the location **Expense Management** + Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial, and or federal laws + Approve all discounts offered to customers + Prepare reports that demonstrate compliance with financial controls **Operations Support** + Maintain all marketing materials, training manuals, sales equipment, and other sales supplies + Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved, and conform to Company policies + Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public **Compliance** + Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure + Ensure compliance of sales practices with federal, state/provincial, and local regulations **MINIMUM REQUIREMENTS** + Sales experience is helpful but not mandatory + Bilingual Spanish required + High level of comfort using computer systems within a sales environment + Previous experience with Customer Relationship Management (CRM) systems is a plus + High level of integrity, dedication, and desire to succeed + Desire to help others and earn a competitive income + Ability to work well as part of a team and independently + Creative, outgoing, and energetic + Comfortable with in-home sales and conducting group presentations + A good driving record and a valid driver's license + Experience presenting, training, coaching, and motivating salespeople and sales forces a plus **Licenses** + Valid state/province driver's license with good driving record + Insurance license as required by state/province law and as prescribed by each state board **Knowledge, Skills, and Abilities** + Working knowledge of Windows-based PC environment and MS Office applications + Knowledge of Customer Relationship Management systems is a plus + Ability to maintain confidentiality + Ability to work beyond standard business hours when necessary to service customers + Ability to set goals for employees that are challenging but achievable **Compensation:** $22-$30.80/hr. **Benefits:** Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer. Postal Code: 91204 Category (Portal Searching): Sales Job Location: US-CA - Glendale Job Profile ID: S00133 Time Type: Full time Location Name: Callanan & Woods Scovern Mortuary