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Project Coordinator jobs at Rose International

- 377 jobs
  • Workplace Exp Coordinator

    Pyramid Consulting, Inc. 4.1company rating

    San Jose, CA jobs

    Immediate need for a talented Workplace Exp Coordinator . This is a 02 months contract opportunity with long-term potential and is located in San Jose , CA (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-93510 Pay Range: $24- $28/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: General Office assistant First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups. Arrange and confirm recreational, dining, and business activities on behalf of the requestor. Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding. Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner. Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies. Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building. Coordinate with vendors who supply services or goods to the workplace. Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager. Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Key Requirements and Technology Experience: Must have skills; ["Workplace Experience", "Office Coordination", "Event Support", "Customer Service"] . Our client is a leading Real Estate Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $24-28 hourly 3d ago
  • Project Coordinator (Product Services) (Hybrid)

    Knowbe4 4.4company rating

    Clearwater, FL jobs

    Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and TrustRadius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. The Opportunity Join our dynamic Product Services team and drive organizational excellence by orchestrating seamless collaboration across our content creation ecosystem. As Project Coordinator (Product Services), you'll be pivotal in designing and implementing transformational workflow systems that unite our Product Writing, Creative Content, Product Analytics, Community, and Product Localization teams into a cohesive powerhouse. You'll own the full coordination lifecycle: from project tracking through content delivery optimization. The successful candidate combines project management expertise with cross-functional acumen, a genuine passion for process excellence, and proven ability to accelerate team productivity from day one. What You'll Do Drive Operational Excellence: Design and facilitate high-impact coordination systems, unified tracking platforms, and workflow optimization initiatives that directly contribute to content delivery success and cross-team performance acceleration Documentation & Presentation: Create compelling slide decks, comprehensive meeting notes, detailed action item tracking, and status updates that drive accountability and maintain project momentum Master Cross-Functional Coordination: Conduct compelling workflow assessments, process optimizations, and practical handoff procedures that identify bottlenecks and create targeted improvement plans for content production teams Champion Continuous Improvement: Analyze coordination effectiveness through data-driven insights, collaborating cross-functionally to innovate and optimize existing processes based on team needs and delivery feedback Cross-Functional Partnership: Serve as primary coordination contact, working closely with Product Writing, Creative Content, Analytics, Community, and Localization teams to align deliverables with organizational goals and product release dynamics You'll Excel Here If You Have 1+ years of project coordination or cross-functional collaboration experience in technology organizations with proven track record of streamlining workflows and enhancing team productivity across diverse content creation environments Process Improvement Passion: Strong organizational foundation with natural ability to identify process gaps and implement solutions Workflow Innovation: Expertise in project management principles with ability to create engaging, practical coordination systems that drive behavioral change and operational efficiency Communication Mastery: Outstanding written and verbal communication skills with meticulous attention to detail - you take pride in error-free presentations, meeting notes, and public-facing communications that reflect organizational excellence Analytical Mindset: Data-driven approach to identifying coordination needs, measuring process effectiveness, and continuously improving collaboration outcomes through team feedback and performance metrics Executive Support Excellence: Natural ability to serve as a trusted right-hand partner to leadership, bringing calm, collaborative energy and exceptional interpersonal skills that foster strong working relationships and seamless day-to-day coordination Connector Mindset: Proven experience in serving as the central hub for complex projects, ensuring all stakeholders have necessary resources, information, and support to deliver results while proactively identifying and removing roadblocks Why You'll Love It Here Talented and Dynamic Team: You'll work with a talented and diverse group that is building amazing content and services that empower our customers to adopt our platform Hybrid Flexibility: 3-day in-office environment that balances bringing people together for in-person collaboration and learning from each other, while supporting flexibility Product Exposure: You'll gain a comprehensive understanding of product launches - from content strategy to localization, analytics to community engagement Continuous Learning: Keep your skills sharp by obtaining certification bonuses or taking advantage of our tuition reimbursement Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit ********************************* Note: An applicant assessment and background check may be part of your hiring procedure. Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit ********************************************** No recruitment agencies, please.
    $38k-63k yearly est. Auto-Apply 60d+ ago
  • Project Coordinator

    Collabera 4.5company rating

    Santa Rosa, CA jobs

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Creates and maintains systems to monitor project status, budgets and timetables through the use of specialized software applications. Ensures documentation requirements are met. Errors are highly visible and would normally require significant expenditures (costs and time delays) to resolve.,Applies extensive knowledge of and experience in company operations to assist in the development, implementation and administration of project guidelines and procedures. Identifies and implements process improvements, Interacts with peers, clients, and vendors, on matters of significant importance on a frequent basis. Involves planning and preparation of the communications. Requires skill, tact, persuasion, judgment, and/or negotiation to accomplish objectives. May occasionally provide back-up administrative support (less than 10% of the time). Qualifications Industry Experience : 1 - 3 Years Document Contro Additional Information If you are interested and want to apply, Please contact: Sagar Rathore ************ ******************************
    $72k-100k yearly est. Easy Apply 60d+ ago
  • Project Coordinator

    Collabera 4.5company rating

    Santa Rosa, CA jobs

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Creates and maintains systems to monitor project status, budgets and timetables through the use of specialized software applications. Ensures documentation requirements are met. Errors are highly visible and would normally require significant expenditures (costs and time delays) to resolve.,Applies extensive knowledge of and experience in company operations to assist in the development, implementation and administration of project guidelines and procedures. Identifies and implements process improvements, Interacts with peers, clients, and vendors, on matters of significant importance on a frequent basis. Involves planning and preparation of the communications. Requires skill, tact, persuasion, judgment, and/or negotiation to accomplish objectives. May occasionally provide back-up administrative support (less than 10% of the time). Qualifications Industry Experience : 1 - 3 Years Document Contro Additional Information If you are interested and want to apply, Please contact: Sagar Rathore ************ ******************************
    $72k-100k yearly est. Easy Apply 8m ago
  • Project Coordinator

    Collabera 4.5company rating

    San Ramon, CA jobs

    Are you passionate about conceptualizing, nurturing, developing and proving new ideas and developing them into new solutions? Would you like to help create the next major innovation in and around the payment landscape pioneering and leveraging the most advanced devices, hardware and software in the world, anything and everything in and around world's largest payment ecosystem? Smart phones, connected devices, Internet of things, future of payment, smart POS, iBeacons, are you passionate about any of these. Are you looking to join a start-up or an incubator so that you could convert your ideas into real products? Come join us. We will provide the tools, the environment, the eco-system and the support you need. You will find an informal, innovation friendly environment at 1 Market St in the middle of San Francisco downtown, overlooking some sweeping views of the Bay and Bay Bridge. Job Description Position Details: Location: San Ramon, CA Duration: 6-12 months with Potential Perm Interview: Phone then onsite. # of Positions: 1 BIDM Project Coordinator Overview: The Business Intelligence & Data Management (BIDM) program management office (PMO) seeks a strong Project Coordinator to provide support for the planning, execution and closure of enterprise data warehouse projects at Bank. The successful candidate will possess a strong mix of organization skills, exceptional detail-orientation, fluency in SharePoint & Office, and proven ability to communicate clearly & effectively across many levels of the organization. Responsibilities/Activities: • Working in support of the Portfolio Manager, provide PMO support for the planning, execution, performance, and closure of enterprise data warehouse projects at Bank; • Monitor compliance with the Bank's project management methodology, plus all applicable policies, procedures and practices; • Monitor the progression of projects through the project lifecycle, identify gaps/risks/issues, and prepare management reporting; • Site owner for all MS SharePoint site collections of the BIDM PMO; • Create and maintain key management reporting & systems of record for the PMO; • Provide tactical support to the project management team with their projects as required; Differentiators: • Experience working with MS Project, preferably in an MS Project Server environment • Experience with business collaboration tools, such as Jive • Experience in banking or financial services Qualifications Critical Skills & Experience: • Conceptual understanding of Project Management Knowledge Areas & System Development Life Cycle (SDLC) in a waterfall or waterfall/agile-hybrid IT environment; • Experience with the fundamentals of program/portfolio governance, including compliance with project management methodology, adherence to financial policies, and instantiation of best practices; • Experience with the creation, configuration & management of SharePoint 2010/2013 site collections, sub-sites, features and functionality; • Strong knowledge of the MS Office application suite, with emphasis on Excel & PowerPoint; • Exceptional organizational skills, attention to detail, and follow-up; • Clear & concise communication skills, with ability to summarize at audience-appropriate detail; • Thrive in a dynamic, fast-paced environment; • Proven ability to influence with limited authority; • Experience working with confidential & sensitive information; Additional Information All your information will be kept confidential according to EEO guidelines.
    $72k-100k yearly est. 9m ago
  • Project Coordinator

    Collabera 4.5company rating

    San Diego, CA jobs

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) Collabera listed in GS 100 - recognized for excellence and maturity Collabera named among the Top 500 Diversity Owned Businesses Collabera listed in GS 100 & ranked among top 10 service providers Collabera was ranked: 32 in the Top 100 Large Businesses in the U.S 18 in Top 500 Diversity Owned Businesses in the U.S 3 in the Top 100 Diversity Owned Businesses in New Jersey 3 in the Top 100 Privately-held Businesses in New Jersey 66th on FinTech 100 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Title: Project Coordinator Duration: 3 years Work Location: San Diego CA 92121 Job Description: • Act as onsite contact and liaison to customers by performing initial site visits for Ethernet services. • Experience on Ethernet services. Qualifications • Experience on Ethernet services and fiber optics. Additional Information To apply for this position or to get any further information feel free to contact: Aditika Sithta ************
    $68k-93k yearly est. 60d+ ago
  • Project Coordinator

    Collabera 4.5company rating

    Stamford, CT jobs

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Position Details: Title: Project Coordinator Location: Stamford, CT - 06902 Duration: 5 month (may extend) Summary: The Project Coordinator/Analyst role in the Organization Effectiveness team is responsible for supporting the logistics, planning and execution of the culture shaping activities that are part of the This role combines elements of data analysis, project management, and event management capabilities. Provide ad hoc data reports and analysis as requested to support the efforts of the central team and sponsoring group/panning teams. Must be able to provide cost estimates and provide inputs for budget. 2/4 year College Degree in related field Must be Expert Level in Excel (pivot table level skills and above). We will provide onsite testing of Excel. High computer efficiency in - MS Word, MS PowerPoint, SharePoint Minimum of 2 years' experience as a Project Coordinator or similar role Knowledge of event planning a plus Qualifications Project Coordination, Event Management, Data Analysis Additional Information To know more about this position or to schedule an interview, please contact Monil Narayan monil.narayan(@)collabera.com ************
    $77k-109k yearly est. 60d+ ago
  • Project Coordinator - Remote

    A.C. Coy 3.9company rating

    Pittsburgh, PA jobs

    Job Type: Full Time / Contract Work Authorization: No C2C or Sponsorship The A.C.Coy company has an immediate opening for a Project Coordinator. Ideal candidates must have a minimum of 1 year of experience supporting, coordinating or managing IT projects in a corporate setting. An Associates degree or Bachelor's degree in Computer Science, Information Science or related field is also required. Completion of a recognized project management certification program (Google Project Management Certification or similar program) or relevant industry certification (CAPM, CSM, or similar foundational PM qualification) is preferred. ** Qualified candidates must be located in EST timezone** Responsibilities Play a key role in delivering operational and administrative support to the Project Manager (PM), contributing directly to initiatives that advance Client's strategy Plan, implement, and maintain a repository system for all project research and documents Research, plan, schedule, and manage supporting activities related to overall project deliverables Track and update project deliverables, ensuring status visibility is current and accurate for progress reporting Coordinate and communicate effectively with cross-functional Subject Matter Experts (SMEs) to facilitate project progress and gather necessary inputs Execute assigned project tasks and manage smaller project initiatives under the direct supervision of the Project Manager Draft high-quality project documentation, reports, and project summaries for review and final approval by the Project Manager Schedule, coordinate, and facilitate project meetings and workshops, managing invitations, agendas, and distribution of outcomes Proactively identify potential risks and operational obstacles in the project flow, acting accordingly to report issues and prevent delays Communicate critical project milestones and socialize official documentation to relevant internal sponsors and stakeholders Send regular, structured progress reports to project sponsors and stakeholders, maintaining clear and timely status transparency Apply appropriate judgment in determining when to escalate issues to senior management Pursue continuous learning consistent with movement in job requirements, changes in technology, and organizational shifts Qualifications Education: Associate or Bachelor's degree from an accredited institution in Computer Science, Information Science or related field Certifications: Google Project Management Certificate or similar certificate program - Preferred CAPM, CSM or similar foundational PM qualification - Preferred Experience Required: Experience supporting, coordinating, or managing IT projects in a professional setting - 1 year minimum Foundational understanding of the Project Management Life Cycle (PMLC) Core project management principles (e.g., scope, timeline, budget, risk) Proficiency with the Microsoft 365 ecosystem (Teams, SharePoint) Familiarity with work management tools such as Monday.com (Preferred), Asana, Smartsheet Experience and knowledge of change management principles and methodologies Proven capability to establish and build professional relationships with stakeholders and SMEs to promote cross-functional progress Excellent communication skills Located in EST timezone
    $46k-68k yearly est. Auto-Apply 57d ago
  • Program Coordinator / Project Coordinator

    Collabera 4.5company rating

    Foster City, CA jobs

    We provide cost-effective, high quality IT resources to meet talent needs through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera has been a leader in IT staffing for over 24 years and is one of the largest diversity IT staffing firms in the industry. We are known for our high-touch, customer-centric approach, offering our clients unmatched quality, responsiveness and flexibility. We are appreciated by our clients for our streamlined execution, highly efficient service and exceptional talent management that go above and beyond traditional staffing services. Collabera has been named the Best Staffing Firm to Work For in the large firm category by Staffing Industry Analysts, the global advisor on contingent work, for four consecutive years. Job Description Position Details: Location: Foster City, CA Duration: One year assignment with possible extensions Interview: Phone then onsite. # of Positions: 1 POSITION SUMMARY: The Data Product Development group is a key component of Company's Technology organization that provides the enabling technology and processes to manage Company's data assets and deliver value added information products and services to customers. Areas of focus include the Company's Data Platform, Business Intelligence, Loyalty, Commercial Card, Risk and Authentication, and other core revenue generating areas within Company. The team is dedicated to building on past successes and is committed to leveraging Company's data in the most efficient and secure way which maximizes the profit potential of this vital corporate asset. The group maintains 10+ petabytes of data in over 90 data systems for various internal lines of business and external clients. We provide services on behalf of traditional bank customers to millions of cardholders and merchants around the world. Our application development is on the cutting edge of technology, and we are viewed as innovative leaders within our industry. The Program Coordinator will have primary responsibility for managing various work streams within Data Product Development's Project Management Office. Must Have: 3- 5 years of experience: MS Office expertise (Excel, Power Point, Word, etc), Share Point, Coordination, Facilitating meetings, Great Communicator, and Great organization skills Key responsibilities include: • Responsible for managing project/program level project reporting, metrics, and executive watch lists. • Organize and facilitate various project level & management level meetings (project briefings, deep dives, project pipeline reviews, etc). • Provide timely and accurate reporting to all stakeholders through meeting minutes and other communication channels. • Assist with oversight of program performance and ensuring compliance with IT methods. • Maintain Data Product Development's PMO level document repositories (e.g. Sharepoint). • Drive efficiency by utilizing Company'sProject Management Methodology, processes and tools. • Exercise independent judgment with minimal direction from supervisor. Qualifications Qualifications: • A BA/BS or equivalent work experience is required. Concentration in Business, Computer Science or a related technical discipline. • 3+ years of project or business management experience required. • Strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles. • Demonstrated strong business and financial acumen. • Excellent verbal, written, and presentation skills. • Solid analytical and problem-solving skills; ability to think strategically. • Expert ability to work independently and manage one's time. • Proficiency in the use of Office tools (Access, Word, Excel, PowerPoint, Project, SharePoint). • Financial services and card payments experience is a plus. • Knowledge of financial, Annual Operating Plan, and Technology processes is a plus but not required. Additional Information Candidate must be available for Onsite Interview in Foster City, CA - 94404
    $72k-100k yearly est. 60d+ ago
  • Project Coordinator

    Collabera 4.5company rating

    Philadelphia, PA jobs

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Responsibilities: • Conduct targeted outreach to publishers, societies, and content providers for specific research publications • Engage with publishers to communicate content requirements through email correspondence and conference calls • Create and track communications with prospective and existing publishers to secure publications. Expect to be able to field questions on the project including benefits, current product impact, and implementation • Prepare on-going and summary reports, and pursue resolution of indexing problems within and across internal departments or directly with publishers • Coordinate with project team members and participate in daily status update meetings Qualifications Qualifications and Skills: • Bachelor's degree, or Master's in Library Science or other advanced degree preferred • 3-5+ years' experience in a publishing environment a plus • Proven Web search skills and familiarity with academic library data sources • Strong working knowledge of MS Office Suite, with emphasis on Excel • Strong oral and written communication skills with the ability to clearly summarize and present information to various levels • High level of analytical and problem-solving skills • Proven experience in customer-facing situations with the requisite discretion and professionalism • Experience with data manipulation and analysis Additional Information To get further details or to apply for this position please contact: Nishita Honest ************ *******************************
    $65k-92k yearly est. Easy Apply 60d+ ago
  • Project Coordinator

    Collabera 4.5company rating

    Fort Lauderdale, FL jobs

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Manage end to end learner enrollment process and tracking, answering inquiries, reviewing enrolment reporting, sending follow-ups to learners to register • Create learning cohorts for markets in their region, based on numbers and locations of learners enrolled • Create regional training class schedules and work with vendor to obtain reports and update schedules as needed • Work with Executive Assistants and Conference Centers in each region to secure venues for training • Monitor and review class status and cancellation reporting and highlight to market coordinators where classes are at risk, providing guidance around how to promote classes • Schedule dates and book venues for key events in each market, e.g. Kick Off sessions, Share & Learn sessions, etc. • Notify Coordinators and provide support materials • Create and maintain status reports to track dates and progress of all learning cohorts in their region • Attend regular status calls with Learning Path Lead and other Regional Coordinators, to update on progress • Hold calls with Coordinators to brief them on the program, their role and discuss cohort progress • Send communications to learners advising upcoming cohort activities • Act as a single point of contact for all market coordinators, deployment leads and Learning Path participants in their region, in relation to training schedule, class requests, attendance questions/cancellations/issues, monitoring and responding to a dedicated email in-box on a daily basis • Understand end user experience and navigate course information/ processes in the Learning Management System, providing the right advice/guidance to learners • Create dashboard reporting to update the business on cohort statistics, impact, feedback • Support quarterly tracking of costs against allocated business budgets for People Leader Learning Paths Qualifications: • A professional individual, with the ability and desire to learn quickly. Qualifications Key skills include: • Experience or exposure to training & development initiatives. • Highly organized and able to juggle competing priorities in parallel and manage to deadlines/milestones. • Attention to detail and ability to think end to end is essential. • Flexible and resilient. Able to balance customer/client needs with the need for global standardized processes. • Applies sound judgment and escalates appropriately. • Customer/client focused. • Strong administration, planning and execution skills on a broad/global scale. • Excellent relationship and team player skills. • Strong written and verbal communication skills • Proactive, responsive and thorough in follow-through • Technology savvy - in particular highly proficient with Microsoft Excel (v-lookups and advanced pivot tables) and ideally familiar with learning management systems. Additional Information To schedule an interview, please contact: Vishwas Jaggi ************
    $55k-81k yearly est. 60d+ ago
  • Project Coordinator

    Collabera 4.5company rating

    Fort Lauderdale, FL jobs

    Established in 1991, Collabera is one of the fastest growing end-to-end information technology services and solutions companies globally. As a half a billion dollar IT company, Collabera's client-centric business model, commitment to service excellence and Global Delivery Model enables its global 2000 and leading mid-market clients to deliver successfully in an increasingly competitive marketplace. With over 8200 IT professionals globally, Collabera provides value-added onsite, offsite and offshore technology services and solutions to premier corporations. Over the past few years, Collabera has been awarded numerous accolades and Industry recognitions including. • Collabera awarded Best Staffing Company to work for in 2012 by SIA. (hyperlink here) • Collabera listed in GS 100 - recognized for excellence and maturity • Collabera named among the Top 500 Diversity Owned Businesses • Collabera listed in GS 100 & ranked among top 10 service providers • Collabera was ranked: • 32 in the Top 100 Large Businesses in the U.S • 18 in Top 500 Diversity Owned Businesses in the U.S • 3 in the Top 100 Diversity Owned Businesses in New Jersey • 3 in the Top 100 Privately-held Businesses in New Jersey • 66th on FinTech 100 • 35th among top private companies in New Jersey *********************************************** Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description • Manage end to end learner enrollment process and tracking, answering inquiries, reviewing enrolment reporting, sending follow-ups to learners to register • Create learning cohorts for markets in their region, based on numbers and locations of learners enrolled • Create regional training class schedules and work with vendor to obtain reports and update schedules as needed • Work with Executive Assistants and Conference Centers in each region to secure venues for training • Monitor and review class status and cancellation reporting and highlight to market coordinators where classes are at risk, providing guidance around how to promote classes • Schedule dates and book venues for key events in each market, e.g. Kick Off sessions, Share & Learn sessions, etc. • Notify Coordinators and provide support materials • Create and maintain status reports to track dates and progress of all learning cohorts in their region • Attend regular status calls with Learning Path Lead and other Regional Coordinators, to update on progress • Hold calls with Coordinators to brief them on the program, their role and discuss cohort progress • Send communications to learners advising upcoming cohort activities • Act as a single point of contact for all market coordinators, deployment leads and Learning Path participants in their region, in relation to training schedule, class requests, attendance questions/cancellations/issues, monitoring and responding to a dedicated email in-box on a daily basis • Understand end user experience and navigate course information/ processes in the Learning Management System, providing the right advice/guidance to learners • Create dashboard reporting to update the business on cohort statistics, impact, feedback • Support quarterly tracking of costs against allocated business budgets for People Leader Learning Paths Qualifications: • A professional individual, with the ability and desire to learn quickly. Qualifications Key skills include: • Experience or exposure to training & development initiatives. • Highly organized and able to juggle competing priorities in parallel and manage to deadlines/milestones. • Attention to detail and ability to think end to end is essential. • Flexible and resilient. Able to balance customer/client needs with the need for global standardized processes. • Applies sound judgment and escalates appropriately. • Customer/client focused. • Strong administration, planning and execution skills on a broad/global scale. • Excellent relationship and team player skills. • Strong written and verbal communication skills • Proactive, responsive and thorough in follow-through • Technology savvy - in particular highly proficient with Microsoft Excel (v-lookups and advanced pivot tables) and ideally familiar with learning management systems. Additional Information To schedule an interview, please contact: Vishwas Jaggi ************
    $55k-81k yearly est. 4m ago
  • Project Coordinator

    Collabera 4.5company rating

    Torrance, CA jobs

    Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers. Job Description We are looking for Project Coordinator in Torrance, CA for one of our premier Clients. Title: Project Coordinator Location: Torrance, CA Duration: 6 months (possible extension) Summary: The Business Technology Solutions Department is looking for an experienced, motivated and self-driven senior Project Coordinator to support the Program Manager and PMs on the large projects and coordinate deliverables. The PC is responsible for successfully coordinating day to day activities around the projects. He or she must demonstrate good knowledge and experience across the full project lifecycle. Business or project experience with Auto Finance or Financial Services is a plus. Requirements: Proficient in Word, Excel, and PowerPoint Typing speed of at least 50 WPM Working knowledge of SharePoint required. SharePoint Administration experienced preferred Experience using OneNote preferred Excellent communication skills (concise, clear) Superb organizational skills; able to manage the needs of multiple projects while balancing competing priorities and meeting deadlines Excellent attention to detail and ability to document thorough meeting notes Experience managing risks, issues, action items, and decision logs for projects Contact Details: Arshdeep Kaur ************* Additional Information To apply for this position, or to learn more about the role, please contact: Arshdeep Kaur ************
    $69k-94k yearly est. 60d+ ago
  • Project Coordinator (3 positions)

    Collabera 4.5company rating

    Uniontown, OH jobs

    Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Position: Project Coordinator Location: Uniontown OH, 44685 Duration: 12 months Shift Schedule: you can choose which schedule works best for you. · 8 AM-5 PM shift · 12 PM- 9 PM shift · 3 PM-12 AM shift Essential functions include: Creating, maintaining and distributing Project schedules and spreadsheets Interfacing daily with Project Team and Branch Associates Generating & distributing technician packets (project specific instructions & customer deliverables) Acquiring hourly / daily status and generating reports Tracking product / deliverables Escalating Issues Participating in customer meetings as needed Performing project specific activities to include but not limited to: Coordinating daily activities of Customer Service Engineers, Job Site Coordinators, and Subcontractors. Assisting in the development of project plan (e.g., schedule, deliverables, project status reports) Ensuring the acceptance of project deliverables are consistent with customer expectations Receiving formal sign off from customer as related to project deliverables Assisting in the creation of timely, accurate and complete project reports for account team and project management. Qualifications The ideal candidate will have an Assoc. Degree or with project coordination experience or a minimum of 3-years project coordination experience with no degree. This position requires advanced computer skills in Word, Excel, Access, Power Point, Outlook and MS Project (MS Project is preferred, but not required) MS Excel Skills required: = Right, = Left, v-lookup, concatenate Highly motivated Problem solving methodology and proven analytical ability Excellent verbal and written communication skills Strong technical skills and understanding of software, networking and systems development Multi-tasking capability; must be able to coordinate more than one project and various tasks Ability to act in an autonomous role with little supervision Must be detail oriented. Effective organizational skills Additional Information If interested, please contact; Cris Cesar ************
    $65k-90k yearly est. 60d+ ago
  • Project Coordinator (3 positions)

    Collabera 4.5company rating

    Uniontown, OH jobs

    Collabera Inc (Staffing Firm). We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'. Job Description Position: Project Coordinator Location: Uniontown OH, 44685 Duration: 12 months Shift Schedule: you can choose which schedule works best for you. · 8 AM-5 PM shift · 12 PM- 9 PM shift · 3 PM-12 AM shift Essential functions include: Creating, maintaining and distributing Project schedules and spreadsheets Interfacing daily with Project Team and Branch Associates Generating & distributing technician packets (project specific instructions & customer deliverables) Acquiring hourly / daily status and generating reports Tracking product / deliverables Escalating Issues Participating in customer meetings as needed Performing project specific activities to include but not limited to: Coordinating daily activities of Customer Service Engineers, Job Site Coordinators, and Subcontractors. Assisting in the development of project plan (e.g., schedule, deliverables, project status reports) Ensuring the acceptance of project deliverables are consistent with customer expectations Receiving formal sign off from customer as related to project deliverables Assisting in the creation of timely, accurate and complete project reports for account team and project management. Qualifications The ideal candidate will have an Assoc. Degree or with project coordination experience or a minimum of 3-years project coordination experience with no degree. This position requires advanced computer skills in Word, Excel, Access, Power Point, Outlook and MS Project (MS Project is preferred, but not required) MS Excel Skills required: = Right, = Left, v-lookup, concatenate Highly motivated Problem solving methodology and proven analytical ability Excellent verbal and written communication skills Strong technical skills and understanding of software, networking and systems development Multi-tasking capability; must be able to coordinate more than one project and various tasks Ability to act in an autonomous role with little supervision Must be detail oriented. Effective organizational skills Additional Information If interested, please contact; Cris Cesar ************
    $65k-90k yearly est. 7m ago
  • Project Controls Coordinator

    Mele Associates 4.1company rating

    Rockville, MD jobs

    ESSENTIAL FUNCTIONS Facilitate contract travel requirements and a high-level understanding of regulations. Review and process travel requests for approval and expense reports. Review consultant and subcontractor invoices for accuracy in labor rate/category travel, Other Direct Costs (ODCs) and spending accuracy. Ability to identify issues and concerns on multiple levels of contractual documents and reports. Prepare and review monthly reports to include: cost data, travel, variance reports, total spend, overall allocation, progress reports and supplemental reports as requested. Combine, review, and finalize monthly status reports in Word/Adobe PDF. Ability to analyze and review labor timecards for accuracy, timeliness, and contract guidelines. Initiate, review and modify Purchase Orders (POs) as applicable per contract. Review subcontractor hours and costs to assist in managing PO funding needs. Project months in advance to determine spend rate and amount allowable on a contract/PO, and whether costs are within budget. Compile and analyze data to generate reports in Excel for various levels of program review. Participate in proposal preparation, consolidation, and review through budgeting/costing and administrative support as required. Exhibits professionalism by establishing effective relationships with Customers, Program Managers, Vice Presidents, Vendors, and Employees. Effectively communicate with corporate staff on project accounting, contracts, security, and human resources issues. Work with on-site program managers and Contracting Officer Representatives (CORs) to execute modifications, proposed personnel, and travel / ODCs. Generate projections/budgets on a monthly, quarterly, yearly, as needed basis as identified by the reporting requirements; essentially providing checks and balances throughout the life of the contract(s) Understand and execute contract modifications and ability to allocate funding/ceilings applied to multiple Contract Line Item Number (CLIN) / Special Item Number (SIN) Structure. All other duties as assigned. REQUIRED QUALIFICATIONS Bachelor of Science (BS) / Bachelor of Arts (BA) Degree, preferably in business, accounting, or other related field; or the equivalent years of experience to replace degree (4 years equates to a BS/BA). Minimum 5 years of relevant work experience in project coordination. Proven experience coordinating domestic and international business travel, managing expense reporting, and processing authorizations. High proficiency in data modeling and analysis in Microsoft Excel. Exceptional attention to detail and accuracy. Experienced in setting up and monitoring complex project execution. Clear and professional written and oral communication skills. Ability to create a positive rapport and work effectively with a variety of colleagues and clients. Ability to obtain/maintain a Department of Energy (DOE) Q security clearance. PREFERRED QUALIFICATIONS Minimum 5 years of relevant work experience in Government contracting. Current DOE Q security clearance. Accounting, Contracts, US Government Contracting experience. Extensive forecasting experience and budget execution. Previous proposal experience to include costing volume and assumptions. Ability to guide and train mid-level / junior personnel. Knowledge and experience with Federal Acquisition Regulation (FAR). Experience with Joint Travel Regulations (JTR) and Federal Travel Regulations (FTR). LOCATION: This position is full-time and hybrid in Rockville, MD. SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. The range for this position is 65k-85k. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities About MELE With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.
    $53k-78k yearly est. 60d+ ago
  • Project Coordinator (SPIRE)

    360 It Professionals 3.6company rating

    Pennsylvania jobs

    We are focused on imparting effective business staffing services through high level cost effective solutions. We have a strong foundation built on legacy and emerging technologies, including excellent track record of on-time delivery. We are leaders in providing additional custom IT Services with a proficient approach towards development of emerging mobile-based applications and web based application development. We are emerging as one of the largest private talent sourcing and management firms in the US. Our client- - A multinational insurance holding company seeks an accomplished Project Coordinator (SPIRE). Job Description Role:-Project Coordinator (SPIRE) Location: - Bala Cynwyd, PA Duration: - 6+ Months (with a high possibility of extension) Job Responsibilities:- Create the Program Master Schedule that identifies milestones and high-level interdependencies for all of the Projects within the Program and establish links between Program and Project-level project plans to aid in tracking and reporting. Works with projects managers and/or program managers, team leads and stakeholders to ensure that schedule data is accurate. Present the baseline schedules for review and ensure schedule accuracy and adherence to Governance and Quality process and standards. Receive and review project manager progress reports and review for completeness and reasonableness. Create an integrated status report for delivery to Senior Management. Ensures resource assignments are accurate and agreed upon by resource managers. Take and publish minutes of Program Office meetings. Performs special projects and other duties as may be assigned. Qualifications Project Coordination, SPIRE Additional Information I would love to talk to you if you think this position suits your interest. If you are looking for rewarding employment and a company that puts its employees first, we would like to work with you. We also offer group health insurance. NOTE: “Candidates that are offered a position are required to pass pre-employment drug and background screening”
    $41k-59k yearly est. 60d+ ago
  • Project Coordinator

    Motive Companies 4.3company rating

    Tustin, CA jobs

    We are seeking a highly organized and detail-oriented Project Coordinator to join our team in Tustin, CA. In this role, you will provide vital support to our Project Managers by assisting with scheduling, document organization, and task coordination. This is a full-time, temporary position with a six-month contract and a strong possibility of transitioning to a permanent role based on performance. Details: Key Responsibilities: Coordinate schedules and meetings with multiple stakeholders. Manage and organize project documentation and maintain accurate records. Support Project Managers in day-to-day tasks and project tracking. Monitor deadlines and assist in ensuring project milestones are met. Perform general administrative tasks to keep projects running smoothly. Qualifications: Strong organizational and multitasking skills. Proficiency with Microsoft Office Suite (Word, Excel, Outlook, etc.). Excellent communication skills, both written and verbal. Ability to work independently and collaboratively in a fast-paced environment. Prior experience in a similar role or project coordination is a plus, but not required. Pay: $28-$30 /hr
    $28-30 hourly 36d ago
  • Project Coordinator - PCC Ohio

    Connection 4.2company rating

    Wilmington, OH jobs

    What We Do We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Project Coordinator Working under the supervision of the Team Leader-CX and in conjunction with the Sr. Project Support Coordinator, the Project Support Coordinator will primarily be responsible for coordinating, partnering, and collaborating with various teams and departments handling multiple projects. This includes monitoring and addressing requests and orders received as incidents, cases, or other forms of inquiries, and escalating requests based on training and process expertise. The position demands meeting set quality expectations and focusing on achieving the SLAs to positively impact the customer experience. The Project Support Coordinator will serve as the first point of contact for requests received from customers in the form of incidents, and or internal issues reported by the Sales and Services team in the form of cases. Acting as the primary liaison between clients, management, and the Sales and Services team, the Project Support Coordinator ensures the timely and successful application of services across all categories of customer orders, from initiation to production. The Project Support Coordinator comprehends the responsibilities of other roles and departments within the Technology Integration and Distribution Center (TIDC) to establish effective coordination between all points of contact. This ensures continued support and fulfillment of the needs of other teams, departments, and customer SLAs. The Project Support Coordinator will assist members of the Project Management Office, Service Delivery, and Engagement Specialists in coordinating and executing sales orders and other contractual agreements. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Responsibilities Monitors incident/case queues and addresses requests received in accordance with SLAs. Handles incidents/cases following the established standard operating procedures, ensuring quality is maintained. Manages order processing and management according to standard operating procedures, ensuring quality is upheld. Handles cases/support requests from sales within established quality guidelines and SLAs. Monitors and escalates issues related to inventory/stock. Adheres to standard team procedures. Coordinates projects or activities with teams and departments within the Technology and Integration Distribution Center (TIDC) when dealing with sales, testing, and production orders. Acts as the initial point of contact and liaison for customers or between TIDC and other departments. Monitors reports to ensure orders are processed promptly and manages any delays effectively. Creates and updates process and procedure documentation (SOPs & Job Aids) as assigned. Schedules and attends internal and external customer meetings. Stays informed about client project changes and updates. Gains familiarity with each client and their respective services and SLAs. When proficient, may assist in providing internal team support and training to other team members. Performs all other duties or special projects as assigned. Recommends ideas for process/continual improvement opportunities. Employees are required to be fully onsite at the approved work location to perform the functions of this position. Degree Requirements: Associate's Degree or the equiv alent combination of education and work experience Minimum years of work experience to qualify for role: 4 years Total years of work experience to be fully proficient: 6 years Min USD $19.23/Hr. Max USD $23.85/Hr. Qualifications Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”
    $19.2-23.9 hourly Auto-Apply 23d ago
  • Project Coordinator - PCC Ohio

    Connection 4.2company rating

    Wilmington, OH jobs

    Introduction You're a multitasker, capable of moving a mile a minute and keeping everyone else on track. There's an art and a science to a well-organized calendar-and nothing makes you happier than an empty inbox. What We Do: We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That's what we do. We're the IT Department's IT Department. Who We Are: Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It's what makes Connection unique-what drives us to innovate and create technology solutions that stand apart from the crowd. We'd love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. Why You Should Join Us: You'll find supportive teammates and a rewarding career at Connection-plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees' emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You'll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. Working under the supervision of the Team Leader-CX and in conjunction with the Sr. Project Support Coordinator, the Project Support Coordinator will primarily be responsible for coordinating, partnering, and collaborating with various teams and departments handling multiple projects. This includes monitoring and addressing requests and orders received as incidents, cases, or other forms of inquiries, and escalating requests based on training and process expertise. The position demands meeting set quality expectations and focusing on achieving the SLAs to positively impact the customer experience. The Project Support Coordinator will serve as the first point of contact for requests received from customers in the form of incidents, and or internal issues reported by the Sales and Services team in the form of cases. Acting as the primary liaison between clients, management, and the Sales and Services team, the Project Support Coordinator ensures the timely and successful application of services across all categories of customer orders, from initiation to production. The Project Support Coordinator comprehends the responsibilities of other roles and departments within the Technology Integration and Distribution Center (TIDC) to establish effective coordination between all points of contact. This ensures continued support and fulfillment of the needs of other teams, departments, and customer SLAs. The Project Support Coordinator will assist members of the Project Management Office, Service Delivery, and Engagement Specialists in coordinating and executing sales orders and other contractual agreements. Responsibilities * Monitors incident/case queues and addresses requests received in accordance with SLAs. * Handles incidents/cases following the established standard operating procedures, ensuring quality is maintained. * Manages order processing and management according to standard operating procedures, ensuring quality is upheld. * Handles cases/support requests from sales within established quality guidelines and SLAs. * Monitors and escalates issues related to inventory/stock. * Adheres to standard team procedures. * Coordinates projects or activities with teams and departments within the Technology and Integration Distribution Center (TIDC) when dealing with sales, testing, and production orders. * Acts as the initial point of contact and liaison for customers or between TIDC and other departments. * Monitors reports to ensure orders are processed promptly and manages any delays effectively. * Creates and updates process and procedure documentation (SOPs & Job Aids) as assigned. * Schedules and attends internal and external customer meetings. * Stays informed about client project changes and updates. * Gains familiarity with each client and their respective services and SLAs. * When proficient, may assist in providing internal team support and training to other team members. * Performs all other duties or special projects as assigned. * Recommends ideas for process/continual improvement opportunities. * Employees are required to be fully onsite at the approved work location to perform the functions of this position. Requirements * Degree Requirements: Associate Degree or the equivalent combination of education and work experience. * Minimum years of work experience to qualify for role: 4 years. * Total years of work experience to be fully proficient: 6 years. Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person.”
    $30k-40k yearly est. 45d ago

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