Rosecrance Remote jobs

Become a champion of hope. At Rosecrance, we've been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you're ready to make a meaningful impact, we're ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Position Summary Provides mental health rehabilitation services and supports children under 21 years old and their families to decrease hospitalization and crisis episodes and to increase community functioning in order for the client to achieve rehabilitative, resiliency and recovery goals. Provide continuity of program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of mental health services to clients and their families and facilitate the issues of recovery into their daily living situations. Qualifications • Bachelor degree Psychology, Counseling, Social Work, or other related field, or equivalent experience and training • Must qualify at a minimum as a MHP per Illinois Department of Mental Health Rule 132 • Excellent written and oral communication skills • Ability to quickly establish rapport • Computer proficiency required • Ability to navigate and complete documentation in the electronic healthcare record • Ability to accurately complete required documentation within the prescribed time frames • Skilled in conducting individual, family and group counseling • Ability to present and coordinate lectures for clients, parents, staff or community resources • Self-starter with ability to work independently • Ability to work within a team • Valid driver's license and ability to meet Agency insurance requirements • Must have own transportation • Belief in the mission and vision of Rosecrance Responsibilities Ability to motivate and problem solve with staff regarding effective clinical practices. Ability to be self-motived, seek improved performance, problem solving while meeting the complex needs of the clients and their families. Adapt verbal and written communication to the language and style of the client and their family. Complete all necessary documentation with in the appropriate time lines. Undertake primary case management responsibilities for designated clients. Provide crisis intervention services and medication monitoring as necessary. Conduct individual, group, and family sessions for clients and/or family members. Ensure that client service records are maintained consistent with regulations. Maintain communications with all staff (e.g. admissions, process, and discharge plans). Ability to coordinate services from a variety of community resources Utilize a variety of treatment concepts, evidence based practices and service modalities when providing care. Participate in on-call rotation as required. Present workshops, lectures and training to clients, families, staff and community groups as needed. Familiar with court proceedings and available to make court appearances on behalf of Rosecrance clients. Exhibits actions and makes decisions that align with the Rosecrance Code of Conduct and within the framework of the law. Serve as a member of the team, and participate in all team meetings, duties and activities as assigned. Serve as a role model to others and demonstrate excellent company stewardship. Schedule: 8-hour shifts Shift: Monday - Friday 8:30am - 5:00pm Work Mode: Hybrid in Ogle and Carroll County - Require local travel to see clients in-person Compensation & Rewards Base Pay: Starting at $46,800/year ( pay is based on education, experience, and credentials ) Additional Pay Enhancements in addition to Base Salary: Professional Certification (e.g., CADC, CRSS, or CPS): +$0.72/hour (equivalent of +$1,500 annualized) Our Benefits Rosecrance values its employees and offers a comprehensive benefits package for you and your family: Medical, dental, and vision insurance (multiple plan options to meet your needs) 401(k) with employer match & discretionary contribution Group Life Insurance, LTD and AD&D Tuition assistance & licensure/certification reimbursement Paid Time Off, sick time, bereavement leave Referral program earning up to $1,000 per hire! Wellness program, including an on-site gym at select facilities Discounts at participating retailers Daily pay available through UKG Wallet for financial flexibility Who We Are Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope. Our Health and Safety Commitment We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace. Equal Employment Opportunity Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. Our Partnerships AARP Employer Pledge Program MSEP (Military Spouse Employment Partnership).

Join our team as a Data Entry Clerk and play a crucial role in maintaining the accuracy and integrity of our data systems. We're seeking detail-oriented individuals who are comfortable working independently in a remote environment. As a Data Entry Clerk, you'll be responsible for efficiently inputting and managing data to support our organization's operations. Responsibilities Data Entry: Input data accurately and efficiently into our database from various sources. Data Verification: Review and verify the accuracy of data entries to ensure consistency and reliability. Data Maintenance: Regularly update and maintain database records to reflect the most current information. Quality Assurance: Perform quality checks on data entries to identify and correct any errors. Task Prioritization: Manage workload effectively by prioritizing tasks based on urgency and importance. Confidentiality: Handle sensitive information with discretion and maintain confidentiality at all times. Documentation: Maintain detailed records of data entry activities and procedures. Collaboration: Communicate effectively with team members to ensure data accuracy and resolve any discrepancies. Compliance: Adhere to company policies and procedures regarding data management and security. Qualifications High school diploma or equivalent. Proficiency in Microsoft Office suite (Word, Excel, Outlook). Excellent typing skills with high accuracy and speed. Strong attention to detail and organizational skills. Ability to work independently and meet deadlines in a remote setting. Good communication skills, both written and verbal. Prior experience in data entry or related field is preferred but not required. Benefits Competitive compensation. Flexible work schedule. Opportunities for career advancement and professional development. Supportive work environment with a focus on collaboration. Access to training resources and tools for professional growth. Join our team and contribute to our mission of maintaining accurate and reliable data for organizational success. Apply now to become a part of our dynamic team of data professionals

Responsibilities Hiring for a full and part-time addiction psychiatrist - must be licensed in Minnesota (open to WI) Hazelden Betty Ford Foundation is seeking an addiction psychiatrist to help lead their developing co-occurring disorders program, including all levels of care from residential to outpatient. At Hazelden Betty Ford, you will join a multidisciplinary team of professionals who assess and treat patients with substance use and other mental disorders collaboratively to ensure the best possible holistic treatment for our patients. Participate in enhancing mental health care delivery in a world-renowned addiction treatment setting, educating staff on best practices in the management of co-occurring disorders and implementing truly integrated care. Qualifications Required Qualifications: * Doctorate (MD) * Current license to practice medicine in appropriate state * Board certified, certified in addiction medicine or board eligible in a medical specialty. If board eligible, must be board certified or certified in addiction medicine prior to the re-credentialing in two years. * Addiction related medical practice or equivalent/related experience * Must satisfactorily pass a state/license specific background check * NPI Number * DEA Certificate * Current BLS certification (fully remote work employees exempt). * Certification must be from American Red Cross or American Heart Association. Preferred Qualifications: * Prior CD/Detox experience; 1 yr. experience in acute care setting * Minimum 2 yrs. experience in addiction medicine practice * Board certification in ASAM (American Society of Addiction Medicine) Overview The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The Hazelden Betty Ford Foundation team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is - at our core- a people-powered organization. Hazelden Betty Ford Foundation is comprised of 1600+ employees, seventeen treatment sites and produces $190 million dollars in annual revenue. This exemplary organization serves nearly 25,000 people annually and is committed to provide hope and healing for those experiencing addiction to alcohol and other drugs. What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment. All of the parts of the organization work together to inform, develop and deliver evidence- based practices that help people reclaim their futures and restore their hope. Being "a best place to work" is a strategic goal of Hazelden Betty Ford Foundation and it's a goal that every employee plays an active role in helping to achieve. Our culture is a reflection of how encouraged and energized we each feel about contributing our ideas and performing to our greatest ability. Join us and do meaningful work. We deeply value our employees. Working at Hazelden Betty Ford Foundation includes a comprehensive benefits package, including: * Competitive Health, Dental and Vision Plans * Retirement savings plan with employer match * Paid time-off * Tuition reimbursement The Hazelden Betty Ford Foundation is proud to be an equal opportunity and affirmative action employer. We believe that diversity and inclusion among our colleagues is critical to our success as a force of healing and hope for individuals, families and communities affected by addiction to alcohol and other drugs; and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Salary new (max and min) USD $231,922.08 - USD $337,970.88 /Yr.

Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health. At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you. We have an opportunity at our corporate offices in Chicago for a Graphic Designer II (Hybrid) on our Marketing & Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office. This position is responsible for design of Enterprise-wide marketing materials including but not limited to: Campaign collateral, brochures, fliers, event graphics, social media graphics, PPT presentations and more. Assists in coordinating printing, fulfillment and delivery of creative projects including, but not limited to, print collateral and premium imprinting. RESPONSIBILITIES: Design * Responsible for the design and execution of highly creative materials that support the AMA's overall brand strategy. * Independently produces deliverables including but not limited to: Campaign collateral, banners and staging, brochures, fliers, social media and PPT presentations. * Ensures designs express desired ideas, represent products/programs/services accurately, and adhere to existing brand standards Illustration * Independently illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts. Collaboration & Innovation * Collaborate as part of cross-functional team consisting of graphic designers, photographers, copywriters, account managers, business units, and production staff to develop new approaches to creating innovative and expressive graphics that support the organization's core initiatives. * Participate in brainstorming sessions providing fresh, thoughtful, creative ideas in an effort to solve business problems. * Offer input to group critique sessions, providing feedback on colleagues' creative in addition to ideas for new work. * Stay abreast of current design trends, emerging technologies, and innovative techniques across print, web, and social media platforms and actively seek out and incorporate new design methodologies to enhance visual communication strategies. May include other responsibilities as assigned REQUIREMENTS: 1. Bachelor's degree in graphic arts required. Concentration in marketing and/or advertising preferred. 2. Minimum 3+ years' work experience with graphic design tools required. 3. Conceptual thinker who can develop and execute creative ideas in effective design. 4. Experience working on team-based projects/portfolio work (copywriters, photographers, etc.) preferred. 5. Ability to follow branding guidelines to ensure AMA brand identity consistency all visual assets across all media must be consistent with established style guidelines. 6. Thorough knowledge of core Adobe CC (InDesign, Photoshop, Illustrator, etc.) required. Familiarity with After Effects CC and Microsoft PowerPoint desirable. 7. Ability to work in changing, fast-paced environment with proven ability to meet deadlines. 8. Self-starter who is comfortable working on multiple complex projects simultaneously. 9. Detail-oriented, versatile and creative professional with excellent organizational skills. 10. Team player with excellent interpersonal skills. 11. Ability to absorb and apply constructive criticism from peers and business units The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago. This role is an exempt position, and the salary range for this position is $72,706-$96,390. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here. We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status. THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Jr. Program Technical Advisor, Driver Safety to join us in our mission to save lives and prevent injuries. Position Highlights: This position helps support the delivery and maintenance of National Safety Council (NSC) defensive driving courses (DDC) and instructor development programs. This role contributes to the accuracy and relevance of course content by conducting market analysis, collecting and reviewing relevant research, assisting with curriculum updates, coordinating with internal and external teams, and helping gather information from various stakeholders. The position works closely with NSC Product Development, external curriculum designers, Advocacy, and other NSC SMEs to ensure our DDC programs are as effective as possible. With deep knowledge and experience of driver, vehicle, and the larger transportation safety space, this role involves working with and building support among many NSC departments for fact gathering and design support of NSC Driver Safety Training curricula. This includes supporting relationships with and seeking input from Governmental entities (like US DOT and NHTSA), NSC Chapters and Training Centers, industry experts, and other key constituents. This multi-faceted position encompasses support-level functions of curriculum development, quality control, protection of intellectual properties, archival of past intellectual properties, program piloting as well as continuing education and custom curricula development for state-sponsored (DMV) programs. What You'll Do: Supports collaboration with NSC Product Development and external curriculum designers, graphic designers, and multimedia designers to assist in updating and maintaining: Classroom & Online Defensive Driving Courses (DDCs) Customized DDC State & Traffic Court Programs Instructor Development & Continuing Education Courses Continually assesses the vast domain of transportation safety topics and advises key NSC constituents. Assists in verifying the authenticity and technical accuracy of driver safety materials used in NSC programs, internally and externally (e.g., photos, videos, articles). Supports various subcommittees, including but not limited to the DDC International Advisory Subcommittee, as directed Supports the preventability review program Responsible for competitive market analysis of all roadway safety programs Provide administrative support to advisory committees and help gather input for curriculum updates, including surveys Writes or assembles content for and supports the accuracy of the DDC Instructor Information Highway and related portals, including but not limited to instructor newsletters, product launch communication, and blog content We're Looking for Someone with: Bachelor's degree or equivalent in education (preferably in the field of transportation safety) Must have a valid driver license with a long history of a clean driving record 1-2 years of experience in program curriculum development or administrative support to product development, preferably in a safety or training environment Proficient knowledge of motor vehicle laws and traffic safety principles Experience with driver licensing or enforcement is desired Strong organizational and communication skills Ability to assist with multiple projects and coordinate with various teams Outstanding technical writing skills Strong presentation skills with experience presenting to large groups Willingness to travel occasionally (up to 20%) This is a remote position Salary for this role is: $80,000 Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!" NSC is an equal opportunity employer.

Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Digital Marketing Specialist (Search Engine Marketing) to join us in our mission to save lives and prevent injuries. Position Highlights: The Digital Marketing Specialist drives high-performing paid media campaigns with a data-driven, strategic approach. Lead the planning, execution, and optimization of Search Engine Marketing (SEM) initiatives across major platforms-including Google Ads, Microsoft Advertising, Meta, and LinkedIn-leveraging best practices to maximize ROI. Utilize advanced audience targeting and in-depth analytics to engage B2B segments effectively, ensuring campaigns deliver measurable business impact and align with overall marketing objectives. What You'll Do: Execution (50%) Manage day-to-day operations of paid search, display, and social campaigns, including launches, budget oversight, tracking, reporting, and ongoing optimizations. Implement conversion tracking, event setup, and goal configuration in Google Analytics and Google Tag Manager. Prepare performance reports on web traffic, downloads, and campaign metrics for internal and external teams. Support additional marketing tasks and projects as needed. Strategy (25%) Develop and manage paid campaign strategies from concept through execution. Create marketing plans that align with business objectives and drive measurable results. Present strategies, vendor recommendations, and performance reviews to stakeholders. Analysis (25%) Monitor SEM trends and innovations to inform campaign improvements. Conduct market, competitor, and audience research to guide targeting and messaging. Analyze campaign data to provide actionable insights for short-term optimizations and long-term strategy. Use dashboards and reporting tools to communicate performance and recommend enhancements. Establish benchmarks and continuously measure campaign success. We're Looking for Someone with: Bachelor's degree in Marketing, Advertising, Business, or relevant field, and at least 6 years of relevant experience of which should include: 3+ years in SEM (Google Ads, Microsoft Advertising) across paid search and display. 2+ years in paid social marketing for B2B audiences (Meta, LinkedIn). 2+ years experience with event tracking and goal setup in Google Analytics and Google Tag Manager. In lieu of education, at least 8 years of relevant experience. Strong understanding of the digital marketing landscape and multi-channel performance management. Excellent communication skills-both written and verbal-with the ability to present to small groups. Creative content development skills. Ability to manage multiple projects and shifting priorities effectively. Proficiency in MS Office Suite; Salesforce experience a plus. This is a remote position. Salary for this role is $78,000 Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way! NSC is a Recovery-Friendly Workplace. We support individuals in or seeking recovery from substance use disorder by fostering a culture of respect, inclusion, and support. We provide access to confidential resources, reasonable accommodations, and a work environment that values your journey and contributions. NSC is an equal opportunity employer.

Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for an NSC Awards Manager to join us in our mission to save lives and prevent injuries. Position Highlights: Management of NSC's safety awards programs to align with organizational goals and industry trends. Oversee the end-to-end execution of awards initiatives, including program design, application processes, judging, and recognition events while also driving increased revenue through paid member awards. What You'll Do: Strategic Program Leadership Elevate safety standards by continuously assessing and refining the awards program to ensure alignment with NSC's mission and industry best practices. Deliver seamless program execution through comprehensive project planning, milestone tracking, and stakeholder coordination, resulting in timely and successful award cycles. Enhance program visibility and engagement by developing and executing targeted promotional strategies in collaboration with the GTM team, increasing nominations and awareness. Stakeholder Engagement & Relationship Building Foster inclusive participation by expanding outreach to underrepresented groups and ensuring equitable access to awards opportunities. Strengthen stakeholder trust and collaboration through transparent communication, regular updates, and responsive support to nominators, applicants, and recipients. Cultivate strategic partnerships across departments and external stakeholders to amplify the reach and credibility of NSC's recognition programs. Recognition Event Management Deliver high-impact recognition experiences by leading the planning and execution of NSC's Awards Recognition programs at Congress and Spring Show, ensuring memorable and meaningful celebrations of safety excellence. Content & Communications Amplify awardee stories by producing compelling winner profiles and content for web, social media, and internal channels, reinforcing NSC's thought leadership in safety. Drive clarity and quality in submissions by providing constructive feedback and guidance to nominating bodies, improving the caliber of entries. Operational Excellence Ensure program integrity and efficiency by managing technical platforms (e.g., Submittable, Open Water), maintaining digital assets, and optimizing submission workflows. Generate actionable insights through data tracking and reporting on award outcomes, enabling continuous improvement and strategic decision-making. Leadership & Team Development Mentor and manage the Senior Membership Awards Specialist, fostering professional growth and ensuring alignment with program goals.. Develop an ongoing strategy to drive revenue growth and increased participation in paid member awards. Champion diversity and inclusion by promoting a culture that values varied perspectives and encourages broad participation in recognition efforts We're Looking for Someone with: Proven track record (8+ years) in awards, scholarship, or recognition program management. In lieu of education, at least 10 years of relevant experience. Demonstrated success in leading cross-functional projects and volunteer teams. Expertise in evaluation techniques, logic models, and strategic communications. Proficiency in awards platforms and Microsoft Office 365; adaptable to new technologies. Strong storytelling, writing, and stakeholder engagement skills. Knowledge of the safety industry preferred or willingness to learn. This is a remote position. Salary for this role is $85,000. Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way! NSC is a Recovery-Friendly Workplace. We support individuals in or seeking recovery from substance use disorder by fostering a culture of respect, inclusion, and support. We provide access to confidential resources, reasonable accommodations, and a work environment that values your journey and contributions. NSC is an equal opportunity employer.

Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Customer Service Representative to join us in our mission to save lives and prevent injuries. Position Highlights: Responsible for providing quality customer service to various parties including students, instructors, and other stakeholders. Interact directly with individuals who are enrolled in NSC courses by registering their information and processing credit card payments over the phone. Also responsible for entering student and class records into the system to ensure accurate reporting. Scope / Accountabilities State Programs, Traffic Court Programs 25-30 courses/products supported in different formats (e.g., online, in-person classroom) What You'll Do: Effectively conduct inbound customer service calls from multiple program queues meeting defined performance metrics, quality and customer satisfaction standards, and satisfying all program regulatory requirements. Use call flows, reference materials, and program training to identify issues, apply problem-solving skills, and appropriately handle customer inquiries. Apply empathy, listening, and service techniques to defuse situations and avoid call escalation. Provide specific and unique program/schedule information accurately to customers. Efficiently communicate through chat and email to research and resolve enrollment/completion issues. Accurately input student data and process live credit card payments while maintaining PII and PCI compliance. Clearly and concisely document customer interactions with account notes in business systems. Respond to customer messages; place outbound calls to customers to answer general questions, complete registration, or process other routine transactions. Consistently promote self-service options and customer engagement to meet team goals. Proactively and swiftly communicate repetitive or widespread customer concerns to management for resolution. Promptly process returned mail-in business systems to reduce costs associated with outdated address data. Complete other duties as assigned. We're Looking for Someone with: High school diploma and at least 2 years of relevant customer service or call center experience. Strong customer service and team orientation. Data entry accuracy and integrity. Bilingual (English/Spanish/Portuguese) a must. Bachelor's degree preferred. Experience with Microsoft Office is a plus. Hourly rate - $19.50/hr This is a remote position. Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Student loan pay-down Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way! NSC is an equal-opportunity employer.

Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Part-Time Instructor - Defensive Driving to join us in our mission to save lives and prevent injuries. Position Highlights: The Virtual Instructor is responsible for delivering National Safety Council (NSC) driver safety courses in an online environment in compliance with state contracts and NSC standards. This role ensures the integrity of NSC curricula by adhering strictly to the Instructor Manual and program guidelines. The instructor manages all aspects of virtual classroom facilitation, including participant engagement, accurate recordkeeping, and timely reporting of completions and test results. The position requires strong technical proficiency, effective communication skills, and the ability to maintain a professional and interactive learning experience in a remote setting. What You'll Do: Virtual Class Facilitation Facilitate/instruct NSC driver safety courses in an online environment, strictly adhering to the curriculum Instructor Manual and state-specific NSC PTI Administrative Guide. Consistently deliver all program curricula within contract and program requirements, including proper timing and class length. Conduct virtual classes in accordance with quality assurance expectations surrounding professionalism, content delivery, language, and participant engagement. Manage all NSC processes associated with online training, including: Preparing and sharing digital materials. Verifying participant identity and attendance. Recording student completions and test results accurately. Report student completions, incidents, and other pertinent information within required time frames. Maintain current knowledge of state regulations and local laws, referencing them during instruction. Serve as a resource to answer questions and clarify course content for participants. Follow NSC protocols for handling technical issues or virtual classroom disruptions. Periodically teach classes on short notice in cases of unscheduled instructor absence (as availability permits). Represent NSC with the utmost integrity, upholding the reputation of NSC, state program goals, and contracting agency standards. Attend scheduled virtual training or retraining sessions, update seminars, and instructor development programs as required by NSC. Complete mandatory employee safety training as outlined by Human Resources We're Looking for Someone with: Bachelor's degree required, preferably in Sociology, Psychology, and/or Education. Previous Law Enforcement experience also considered. At least 2 years of instructional / teaching environment experience. This is a remote position. Pay rate starts at $35/hr. Technical Requirements Reliable high-speed internet connection. Computer with webcam, microphone, and updated software for virtual instruction. Ability to navigate and troubleshoot common virtual classroom platforms (e.g., Zoom, Microsoft Teams, Webex) Core Skills Strong verbal communication and presentation skills. Ability to engage and manage participants in a virtual environment. Excellent time management and organizational skills. Attention to detail for accurate recordkeeping and reporting. Professional demeanor and ability to represent NSC with integrity. Preferred Skills Experience delivering online training or webinars. Knowledge of adult learning principles and interactive teaching techniques. Comfort with digital tools for managing attendance, testing, and reporting. Continuous Recruitment Notice The National Safety Council continuously accepts applications for part-time instructors to establish a broad and diverse pool of available candidates. By submitting an application for this posting you are applying to be a part of NSC's pool for potential employment as an instructor. NSC is a Recovery-Friendly Workplace. We support individuals in or seeking recovery from substance use disorder by fostering a culture of respect, inclusion, and support. We provide access to confidential resources, reasonable accommodations, and a work environment that values your journey and contributions. NSC is an equal opportunity employer.

Chicago, IL (Hybrid) The Journal of the American Medical Association (JAMA), published continuously since 1883, is an international peer-reviewed general medical journal. JAMA is a member of the JAMA Network family of journals, which includes 11 specialty journals and JAMA Network Open. The JAMA Network provides access to the research, reviews, and opinions shaping the future of medicine. At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you. We have an opportunity at our corporate offices in Chicago for a Intern, Medical Illustration (Hybrid) on our Scientific Publications team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office. This will be a part-time internship totaling 15 hours per week for a duration of 15 weeks. RESPONSIBILITIES: * Create original illustrations and data displays for scientific articles, Patient Pages, and Medical News in collaboration with authors and JAMA and JAMA Network editorial and production staff and authors. * Observe and participate in the daily activities of the medical illustration staff, including department meetings, manuscript meetings, and the collaboration with the other graphics and media staff, manuscript editors, composition staff, authors, and reviewing editors. * Participate, observe, and gain knowledge of the creation of visual content for the scholarly, peer-reviewed Journal of the American Medical Association (JAMA). May include other responsibilities as assigned REQUIREMENTS: * Applicants should submit an illustration portfolio (PDF or website preferred) along with a cover letter and CV/resume * Second year student at UIC working towards a Master's degree in Biomedical Visualization The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago. This role is a non-exempt position and the hourly range for this position is $22.50-$32.00. This is the lowest to highest rate we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here. We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status. THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Become a champion of hope. At Rosecrance, we've been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you're ready to make a meaningful impact, we're ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Position Summary The Access Counselor - Specialized Services plays a key role in coordinating access to care for clients, ensuring timely and effectively solutions while supporting business development efforts. Primarily focused on access coordination, this position will contribute to building relationships with referral sources and expanding service opportunities. This position will demonstrate flexibility in meeting the needs of professional sources, collaborate with internal and external stakeholders to identify growth opportunities, and maintain a strong community present through regular outreach, meetings and events. Qualifications Master's Degree in Psychology, Social Work, Counseling, or related behavioral health field Licensed in Illinois as an LPC, LSW or LMFT Proven experience in behavioral health, social service, or related field Experience in coordinating care with hospital systems, Employee Assistance Programs, or other safety sensitive populations Strong problem-solving abilities and organizational skills to manage complex cases and coordinate care Excellent communication and interpersonal skills, both written and oral, for building effective relationships Ability to present and coordinate information for clients, staff, and community sources Strong computer skills required, including proficiency in operating various software applications, and navigating digital platforms effectively Familiarity with the Chicago and Rockford regions preferred Valid driver's license and the ability to meet agency insurance requirements Belief in the mission and vision of Rosecrance Responsibilities Work hours prescribed and any additional hours deemed necessary for responsibilities assigned, including some evening and weekend availability. Serve as the primary point of contact for professional referral sources and clients, ensuring a seamless intake process. Assess client needs, determine eligibility, and coordinate services promptly and effectively. Collaborate with clinical and administrative teams to address client challenges and expedite solutions. Maintain detailed records and ensure compliance with regulatory and organizational standards. Building and maintain relationships with referral sources, including community organizations, healthcare providers, and local agencies. Collaborate with the business development team to identify and pursue new opportunities for growth. Represent the organization at community events, networking functions, and professional meetings. Engage with internal and external stakeholders daily to ensure alignment of access and growth strategies. Participate in cross-functional team meetings to share insights and updates. Spend at least one day per week in the community, meeting with referral sources and attending relevant events. Act as a liaison between the organization and the community, fostering trust and partnership. Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct. Perform all responsibilities in compliance with the mission, vision, values, and expectations of Rosecrance. Deliver exceptional customer service consistently to every customer. Serve as a role model for other staff, patients and customers and demonstrate positive guest relations in representing Rosecrance. Assume other related responsibilities as assigned by leadership. Schedule Sunday-Thursday, 8:00 AM-4:30 PM, with Wednesday being 11:30 AM-8:00 PM. Occasional evenings/weekends may be needed for outreach Remote (must live in Illinois) Work Location: Rosecrance Norwood Park - Rockford, IL Remote Base Pay (based on experience, location, and credentials) Rockford area: starting at $52,000/annually Chicago area: starting at $62,000/annually Our Benefits Rosecrance values its employees and offers a comprehensive benefits package for you and your family: Medical, dental, and vision insurance (multiple plan options to meet your needs) 401(k) with employer match & discretionary contribution Group Life Insurance, LTD and AD&D Tuition assistance & licensure/certification reimbursement Paid Time Off, sick time, bereavement leave Referral program earning up to $1,000 per hire! Wellness program, including an on-site gym at select facilities Discounts at participating retailers Daily pay available through UKG Wallet for financial flexibility Who We Are Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope. Our Health and Safety Commitment We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace. Equal Employment Opportunity Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. Our Partnerships AARP Employer Pledge Program MSEP (Military Spouse Employment Partnership).

Total Rewards "Your life - our Mission" OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF. Expected pay for this position is $20.21 - $23.77/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position. Overview Candidate must reside in IL or MI. Possible work from home after completion of onsite 90 day training in Peoria. POSITION SUMMARY: The Patient Financial Navigator ensures that each patient has a complete and accurate OSF medical record, which includes patient demographics, insurance coverage, responsible guarantor, and registration precision in a manner which the patient understands the services they are receiving, their financial responsibilities for the services provided, and expectations of them pre and post service. Financial education will be provided to patients to provide clarity regarding their estimated out of pocket expenses and assistance with bill pay options. The Patient Financial Navigator is expected to be knowledgeable on payment alternatives, grants, programs, and any other type of assistance to educate and support the patient on their financial options. This involves determining a patient's payer source including, but not limited to, obtaining authorization from the payer which includes identifying if services need an authorization, referral, or pre-determination as well as if the procedure is a covered benefit, if the payer is out of network, and be able to assist the patient who has questions on an existing bill or invoice. They must be capable of communicating clearly and concisely, both verbally and in writing, with peers, supervisors, payors, physicians, patients, and other departments. Qualifications REQUIRED QUALIFICATIONS: Experience: Associate's Degree and one year of customer service/relations experience; or High School Diploma and 2 years' experience in a call center, healthcare, and/or public health setting. Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented. PREFERRED QUALIFICATIONS: Education: Bachelor's Degree in Business Administration or Healthcare related field. Experience: Experience in patient registration, patient accounts, patient finance, insurance benefits, financial assistance programs, public health, social services, or other community based background. Experience in medical billing, including working with insurance companies, third party administrators and collections with emphasis on customer phone contact. Advanced knowledge of CTP4, ICD 10, HCPCS and modifiers. Knowledge of medical terminology. OSF HealthCare is an Equal Opportunity Employer.

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients. Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view). Qualifications Minimum Requirements: Bachelor's degree required; Advanced degree preferred. Must have at least two (2) years of professional experience, preferably in a university environment. Fiscal accountability, capability of understanding budgets. Demonstrated leadership and supervisory abilities. Ability to write concise, logical reports. Knowledge of standard practices in recreational sports. Demonstrated experience and ability to work as part of, and lead a collaborative, professional team. Entrepreneurial spirit and enthusiasm. [The competencies listed below represent the knowledge, skills, and abilities required to perform each essential function.] Technical Competencies PC proficient and able to use Microsoft Office Suite; Word, Excel, PowerPoint and Outlook Some knowledge of HR theories and best practices in recruitment and staff development Proficiency with Microsoft Office and CSI Software Professional Competencies Adaptability, analytical & critical thinking, initiative & motivation, planning & project management, decision making & judgment, business acumen, customer service, teamwork, diversity awareness, interpersonal relationships, communication, integrity, leadership, long-term focus, organizational learning & change management Human Relations: Internal contacts include staff at all levels. External contacts include external customers, community members, local businesses, community partners and vendors. Contact involves troubleshooting, informing, exchanging information, negotiating, making recommendations, and giving information or instructions. Work Environment and Physical Demands Work Environment and Physical Demands: [The demands marked below are representative of those that will be required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please indicate below where reasonable accommodation may be needed.] Work Environment Office environment/ recreation environment Non-smoking environment Moderate to loud noise Local, regional and national travel as required Evening or weekend work as required Physical Demands Sitting at desk or table for at least 70% of the work day Walking or working 30% of the work day Repetitive wrist, hand, or finger movement (while operating computer equipment) Occasional bending, stooping Eye-hand coordination (keyboard typing) Hearing and talking Extended periods of reading fine print Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Marketing Manager (Hybrid) Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health. At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you. We have an opportunity at our corporate offices in Chicago for a Marketing Manager on our Education Center team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office. This position execute AMA Ed Hub content marketing and personalization plans to drive audience reach and engagement for AMA Ed Hub and support channel growth. Plan and write personalized content marketing efforts ensuring they resonate with audience segments and align with brand guidelines. Establish and continuously improve scalable content marketing workflows, ensuring efficient planning, production, approval, and distribution processes that support strategic goals and cross-functional collaboration. Oversee AMA Ed Hub social media efforts. Analyze content marketing performance and align to SEO best practices to optimize and enhance personalized content marketing initiatives. Collaborate cross-functionally to implement and edit marketing content that elevate brand visibility and achieve key performance indicators, fostering a dynamic digital presence, audience engagement, and loyalty. RESPONSIBILITIES: Content Marketing Development * Develop and manage content marketing plans to drive AMA Ed Hub user engagement and personalization and strengthen brand awareness. * Write clear, engaging, and brand-aligned marketing copy for web pages, landing pages, emails, and personalized campaigns. Edit, proofread, write metadata and update content directly within a Content Management System (CMS). * Create and manage the Ed Hub content marketing calendar to ensure personalized, relevant, and timely delivery. * Optimize copy and metadata for SEO (Search Engine Optimization), GEO (Generative Engine Optimization) and accessibility to enhance organic search performance of all personalized content marketing written or edited. * Manage ongoing content audits to ensure relevant value propositions and educational packages are clearly communicated to core segments within appropriate channels. * Independently track and analyze content performance using Google Analytics, Search Console, SEMRush or similar analytics tools and provide ongoing recommendations to ensure increase platform performance, engagement, new users conversions, retention, re-engagement, and loyalty. * Oversee social media planning, content management, and performance optimization. Editing and Writing Copy * Create and adapt copy for personalized and data-driven lifecycle marketing efforts, including customer journeys, automated emails, and targeted web experiences. * Manage copywriting and editing of high-quality marketing copy across a range of digital and print channels, including webpages, mobile apps, banner ads, blogs, ad hoc emails, flyers, and newsletters. Ensure brand consistency and clarity across all assets and alignment with AMA Ed Hub guidelines and standards. * Manage social media editorial calendar. * Write, edit, and fact-check social media and other web content marketing and/or promotional assets; edit existing web pages to properly message content to drive traffic growth. * Develop, maintain and improve content marketing operations, including guidelines, SOPs, workflows, and editorial standards. * Provide recommendations for content and social media process improvements and guidance on latest social media trends/best practices. Staff Management * Lead, mentor, and provide management oversight for staff * Responsible for setting objectives, evaluating employee performance, and fostering a collaborative team environment * Responsible for developing staff knowledge and skills to support career development May include other responsibilities as assigned REQUIREMENTS: * Bachelor's degree in marketing, Journalism or related Communications discipline required, with concentration in digital writing/editing, marketing and digital content publishing strongly preferred. * Minimum 5+ years' experience with content marketing and social media planning, writing and editing for web and social media platforms (short and long form) required. * Experience in people management preferred. * Demonstrated experience with a Content Management System (CMS) such as WordPress, Sitecore, Adobe Experience Manager (AEM) or Drupal and ability to use HTML/CSS are required. * Demonstrated experience with SEO/SEM and Google Analytics required with platforms such as SEMRush, Brightedge or similar. * Demonstrated experience upholding brand standards and editing to AP style. * Strong knowledge and experience with content marketing planning, digital marketing, content design and UX principles and technical skills of working within a content management system preferred. * Proficient with social platforms, Microsoft Office products and Adobe Creative Suite. Health care experience is a plus. * Ability to think conceptually and create cross-links with related content across the website and familiarity with print and digital communications integration. * Detailed-oriented and exceptionally organized individual with proven ability to meet deadlines and with excellent communications skills (written and verbal) able to excel in a matrixed and fluid environment. The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago. This role is an exempt position, and the salary range for this position is $85,680-$113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here. We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status. THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Lead Policy Analyst Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health. We continuously work to embed equity in our internal practices and are committed to increasing the diversity of our staff across all levels of the organization. We intentionally work to create the right conditions to enable our employees to feel that they can be their authentic selves and fully participate in the life of the enterprise. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you. We have an opportunity at our corporate offices in Chicago for a Lead Policy Analyst on our Health, Science & Ethics team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office. This role provides expertise and support to the Director, Science and Drug Policy and the Health, Science, and Ethics team on scientific and policy issues related to technology, drug policy, and scientific developments in medicine and public health. Responsible for leading policy and report development; monitor and interpret development in science and technology that impacts physicians, patients, and the health of the public. Collaborate on developing tools and educational resources for physicians, providing scientific/technical support for the core activities of the AMA. RESPONSIBILITIES: AMA Policy Development, Research, and Support * Develop AMA policy positions on a wide array of scientific and technology topics as needed, with particular accountability for drug shortages, personalized medicine, and medical devices * Identify and evaluate emerging areas of health sciences and technologies for their potential impact on the health system and patient care; and support AMA Advocacy activities related to legislative and regulatory proposals in these areas * Consult scientific literature and other research-based instruments in order to conduct evidence-based assessments and develop peer-reviewed publications * Foster and maintain effective relations with external organizations, including government agencies, private organizations, and state and specialty medical societies * Represent AMA and present at various meetings or coalitions, as requested * Support the AMA's Council on Science and Public Health, Board of Trustees, House of Delegates, and Senior Management by developing scientific health policy reports, reviews and position statements * Provide staff support at AMA House of Delegates meetings, including implementing House actions, attending briefings and corresponding with other organizations Programmatic Support * Collaborate with other divisions or programs in the Health, Science and Ethics Unit and across the AMA to provide programmatic support where directed * Provide advice and counsel to AMA members, staff, and the public on subjects related to science, technology and public health issues that impact physician practice and the health and wellness of patients, including emerging areas with the potential to impact clinical practice or health system resilience * With subject matter expertise, contribute to the development of AMA tools, resources, and educational modules related to public health * Propose and execute AMA programs and resources that require a science and technology focus to enhance physician knowledge and support public health May include other responsibilities as assigned REQUIREMENTS: * Advanced degree (MS or PhD) in relevant biomedical field required. Health sciences degree is highly desirable. * 7+ years of experience in policy development, with a strong foundation in a health-related, government, or academic setting. * Must demonstrate substantive knowledge of science-based topics and their relevance to clinical care, as well as direct experience working with drug policy. * Experience with and understanding of the scientific method and its applications in the development, implementation, and evaluation of evidence-based policies, including regulatory structures and activities is expected. * Ability to conduct literature searches and science-based assessments and to write sound scientific reports on a wide variety of science and public health-based topics and issues is essential. * Effective planning and organizing skills are a necessity, along with the ability to handle multiple projects simultaneously. * Demonstrated analytical, evaluative and critical thinking skills, and the ability to work independently. * Ability to distill and aggregate information on emerging areas in science to inform organizational prioritization and response. * Excellent interpersonal skills, including ability to interface effectively with people of varying disciplines, background, and expertise and working within a team environment. * Some travel is required. This role is an exempt position, and the salary range for this position is $97,920 - $129,540. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration, geographical location, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here For questions or additional information about this position, please contact Kendall Stearns, Recruiter, via email. We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status. THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health. At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you. We have an opportunity at our corporate offices in Chicago for a Sr Business Analyst (Hybrid) on our Publishing team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office. This position works as a solutions consultant with business partners to understand their business needs, investigate options and prepare requirements for all systems solutions. Convey the future direction of systems and the impact of those systems on the clients' business. Analyze and document descriptions of user needs, including business process, workflows, data flows, use cases, and other requirements. Design program specifications, including the functions and steps required to develop or modify the platforms to meet end-user requirements. Partner with developers and other team members in the testing cycle of the systems solutions. Assist in the estimation process and implementation of the systems solutions. Present solutions and provide training and documentation on them RESPONSIBILITIES: Business Analysis * Develop specifications for solutions that fulfill business requirements for projects of medium size and complexity through requirements analysis, design, and work estimation. * Coordinate and lead requirement review sessions. * Provide clarification to requirements and use cases to the Developers. * Assure that all products, requirements, and design deliverables adhere to design and usage consistency, maintaining standards including conducting Users Acceptance Testing and Product verification with the business users. Solutions Improvements * Work as a solutions consultant and present how solutions fulfill business requirements. * Provide training and documentation on solutions to operations team and ensure proper usage and SOPs are developed to utilize new features and functions. * Work with the designated team lead to provide Tier 2 system support to end-users. * Heavy participation in technology life cycle management to ensure long-term maintainability of systems and reduce risk of technology obsolescence. * Work with developers to manage, and handle 'break-fix' issue resolution efforts including functional, performance, and integrating testing. * Perform root-cause analysis to determine underlying problems and makes recommendations for short and long-term solutions. * Assist in proper validation to ensure that issues are resolved in a timely manner. Relationship Management * Work with various developers on all testing cycles related to the system solutions. This includes, but is not limited to, the creation of overall test plans, detailed test cases, execution and coordinated execution of the test plans, and coordinating the execution of the user acceptance testing. * Report project status regularly to team lead. * Recognize and identify potential areas where existing procedures require re-engineering, or where new ones need to be developed. * Raise all concerns, issues, and risks to management. * Share intellectual knowledge and mentor other development team members. * Enhance professional and technical knowledge through participation in informal and formal training sessions. May include other responsibilities as assigned REQUIREMENTS: * BS or BA degree in computer science or relevant experience required. MS or MBA degree is strongly desired. * Minimum of 5-7 years of experience with analysis and problem definition state-of-the-art information systems and technology as it pertains to business applications and processes. Experience in evaluating new technology and how it can improve business processes. * Must have experience documenting complex business systems problems and be able to provide recommendations and research of industry trends, business products, performance analysis, feasibility, and cost ramifications. * Excellent organizational and communication skills, with strong strategic thinking, and attention to detail. Strong interpersonal and customer relationship skills required. * Detail-orientated individual with strong problem solving analytical, and interpersonal skills. Ability to coordinate and mentor teammates by instruction and example. * Ability to express complex business concepts effectively, both verbally and in writing. Prepares written business documents that are coherent, grammatically correct, and professional. * Ability to collaborate and work with other departments/organizations well. * Ability to work long hours, when necessary, to travel, attend educational events, and to meet with vendors and high-level business leaders. * Seeks and participates in development opportunities above and beyond required training expectations. * Proactively initiates develop, and maintains effective relationships with internal and external team members to achieve results. * Demonstrated ability to be highly productive in a fast-paced team environment. Technical Requirements: * Ability to create full system test plans. Ability to execute testing cycles, both system and performance. Ability to work closely with Business Users for all User Acceptance Testing. Ability to produce test scripts for automation purposes. * Practical knowledge, experience and exposure to HTML, CSS, JSON, XML, and Web Analytics Software (Google Analytics, Google Search Console) is preferred. * Minimum of 5 years of experience in business systems requirements analysis, including use case analysis, workflow and data flow modeling, and software design in a client/server or web environment with object modeling tools. * Strong leadership skills including the ability to influence while leveraging good judgment, tact, and a good developer of people. * Relevant 5 to 7 years of experience working in Systems & Integrating testing process. The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago. This role is an exempt position, and the salary range for this position is $85,680-$113,526. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here. We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status. THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Program Coordinator to join us in our mission to save lives and prevent injuries. Position Highlights: The Program Coordinator supports the Our Driving Concern (ODC) employer traffic safety program, a grant-funded initiative in Texas. This role ensures compliance with state grant requirements through accurate monthly claims and budget monitoring, while also coordinating program activities that deliver training and resources to employers. The position requires strong attention to detail, comfort with financial data, and the ability to balance multiple priorities in a fast-paced, remote team environment. What You'll Do: Prepare and submit monthly grant claims and supporting documentation in coordination with NSC accounting staff, ensuring accuracy and compliance with TxDOT requirements. Monitor program budgets and expenses, assist with forecasting and reforecasting, and support the preparation of annual grant applications. Collect, analyze, and interpret program data to support reporting, evaluation of outcomes, and compliance with grant requirements. Develop, edit, and maintain program materials, communications, and standard operating procedures. Support program communications by preparing newsletters, social media content, and other outreach materials; track and analyze engagement metrics to meet grant match requirements through earned media. Serve as liaison with employers, trainers, state highway safety partners, and NSC shared services to ensure smooth program delivery. Provide project support for special initiatives such as safety campaigns, surveys, and recognition programs. Assist with subcontractor agreements, purchase orders, invoices, and related documentation. Provide administrative support such as scheduling meetings, preparing agendas, and maintaining accurate records. Maintain flexibility to support additional states and program needs as assigned. We're Looking for Someone with: Bachelor's degree or equivalent experience. Strong organizational and project management skills with a high degree of accuracy and attention to detail. Demonstrated ability to manage financial details and reconcile data across multiple sources. Proficiency with Microsoft Office Suite; strong Excel skills. Comfort using remote collaboration tools such as Teams and Zoom. Strong written and verbal communication skills for both internal and external audiences. Ability to work independently while contributing effectively as part of a remote team. Experience with government or grant-funded programs preferred. 5% Travel. This is a remote position. The hourly rate is $20 to $24/hr Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!" NSC is an equal opportunity employer.

Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Training Scheduler to join us in our mission to save lives and prevent injuries. Position Highlights: Provide quality customer service to various parties, including students, instructors, training centers, and other stakeholders in an omnichannel contact center environment. Assist with complex and/or escalated customer contacts. Provide administrative support for state programs, assuring accuracy and compliance with specific program regulatory and/or contractual requirements. Coordinate multiple training schedules across all Roadway Safety programs, including, but not limited to, state and court programs. Manage all scheduling and administration of direct training course logistics that span DDC courses, WorkZone courses, instructor eLearning, instructor development, onsite training, virtual delivery, and continuing education courses (CECs). Research and drive resolution to a wide variety of complex problems pertaining to the delivery of training programs. Use analytical skills to recommend change management tactics for systems and processes to drive efficiency. What You'll Do: Professionally handle customer support calls, chat, email and/or other communication, meeting defined performance expectations and contractual regulatory requirements. Follow documented customer interaction flows. Provide specific and unique program information accurately to customers. Apply empathy, listening, and service techniques to defuse situations and avoid contact escalation. Use job aids, reference materials, and program training, and apply problem-solving skills to assist customers. Accurately enter customer information into business systems and complete routine transactions. Efficiently communicate through chat and email to research and resolve customer inquiries. Accurately input student data and process live credit card payments while maintaining data confidentiality. Clearly and concisely document customer interactions with account notes in business systems. Research and resolve complex customer issues/problems and communicate result. Provide Level 2 customer support via escalated phone calls, chat support, and email. Draft and submit written correspondence to customers and outside entities such as state agency, courts, probation officers, etc. as requested. Manage training calendars across all DDC & Work Zone programs including state/court programs. Support all delivery methods of in-person, eLearning, instructor development, onsites, virtual courses, and CECs. Prepare schedule of classes by program with attention to regulatory compliance and meeting program registration demand. Negotiate classroom arrangements with rental facilities to include space size needs, parking, audio-visual, cost, etc.; search for alternative spaces when rental fees are high as to increase program ROIs; adhere to budgeted amounts and provide variance documentation when overages occur; handle facility invoicing. Support scheduling and coordination of Master Trainers and part-time or contract instructors for training. Review instructor schedules completed by other colleagues prior to publishing for accuracy and completeness. Prepare instructor class confirmations. Manage instructor class monitoring schedules by program to include new instructors for certification, routine quality monitoring, and covert monitoring. Support training scheduling and process coordination for special needs and/or out-of-state customers. Input and track product and class form orders needed for scheduled training. Be proactive to avoid rush shipments and unnecessary expenses. Handle sales leads as assigned for state/court training in designated states. Convert leads to opportunities to sales while meeting all required timelines for customer follow-up. Manage onsite training administration from start to finish, including but not limited to: proposal creation, scheduling, communication, product orders, customer invoicing, instructor expenses, etc. Review, research, and manage all NSCL eLearning customer registrations and completions. Communicate system issues that have an impact internally and/or to external customers. Propose solutions when connected to your area of expertise. Provide administrative and customer service support to internal colleagues, consumers, training centers, and instructors. Maintain current knowledge of regulatory requirements; assure excellence and compliance at all levels of program service, both verbally and in writing. Support the Training Center Coordinator with instructor renewal processes, new training center and instructor acquisition, state licensing processes, etc. Assist existing training centers with orders of training materials and class forms; resolve problems through research and communication. Provide general feedback from customers/instructors/training centers about program administration, service, and NSC guidelines to colleagues. Work cooperatively with program staff to develop and maintain the current manual of rules and procedures for training centers and instructors. Provide project support to management as regards marketing, development, and revision of forms/procedures, correspondence, report writing, data analytics, trends, etc. Perform other related duties as assigned. We're Looking for Someone with: Associate's degree and 3-5 years of relevant experience, preferably in a contact center environment. Bachelor's degree preferred. Proficient with Microsoft Excel & Word. This is a remote position. Hourly rate for this role is: $21.75. Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way!" NSC is an equal opportunity employer.

Sr. Manager Customer Success Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health. At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve. We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you. We have an opportunity at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and Membership Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 2 days a week in the office. This role manages the post-sale customer experience for group membership institutions using MMX educational product. Responsible for maximizing enablement, retention and ROI, while positioning Customer Success as a differentiating attribute of AMA's educational products and brand. This role oversees a team of Customer Success Managers, builds scalable systems to drive engagement and institutional growth, and partners across internal teams to deliver best-in-class customer experiences. RESPONSIBILITIES: Customer Success Framework and Operations * Develop and continuously refine the Customer Success Playbook, including onboarding arc, product user training materials, communication templates, and outcome-aligned product guidance. * Align service models to account segments and growth opportunities to optimize customer engagement. * Assign accounts to Customer Success Managers based on account segment, product scope, and resource capacity. * Identify and implement opportunities to streamline, digitize, and automate customer engagement with MMX education products to create efficiencies and evolve customer interactions within the learning environment. * Develop business cases to integrate or invest in technologies that support customer scale. * Coordinate cross-functional collaboration to enhance the post-sale customer journey. * Identify and monitor key ROI metrics internally and on behalf of subscribers. Customer Engagement Oversight * Establish and operationalize a system for gathering and applying customer feedback across the engagement lifecycle. * Determine frequency, audience, distribution channel and approach for applying results and sharing findings with relevant stakeholders. * Partner with the Content and Communication team to cultivate customer advocates and produce targeted engagement materials. * Collaborate with Product Ops team to address usability issues, including login friction and system administration challenges. * Facilitate advisory groups with key customers and stakeholders to inform product evolution and deepen engagement. * Coach Customer Success Managers to proactively manage retention, analyze account risk, and execute data-driven retention plans. Staff Development & Management * Provide ongoing leadership, training and development, ongoing feedback, support and counsel. Develop individual performance goals and accountabilities. * Analyze capacity and align resources to support team and individual goals. * Recruit and train staff, developing strong expertise in product attributes, customer insights, and communication. Ensure team mastery of all core MMX education products. May include other responsibilities as assigned REQUIREMENTS: * Analytical, goal-oriented, and creative with excellent communication skills (written and verbal) and ability to excel in a matrixed environment. * Bachelor's degree in business, communications, healthcare administration or related field required, Master's degree preferred. * 7+ years of account management and customer relationship experience with segmented customers across multiple products required. * 3+ years of people management experience required. * Previous experience managing customers in a healthcare-related context preferred. * Proven critical thinking skills with ability to identify and address root causes of recurring issues. Success in facilitating strong customer relationships and resolving issues to retain customers and increase loyalty. * Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment. * Strong external presence to communicate with customers and stakeholders. * Familiarity with learning management systems, online education programs, and accreditation standards strongly preferred, particularly in a medical setting. * Some travel is required. This role is an exempt position, and the salary range for this position is $102,816- $136,017. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here. The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago. We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status. THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION