Service Dispatcher jobs at Rosenthal Automotive

Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! ** Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: * Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance

Job Title: Service Dispatcher Location: Ourisman Chrysler Jeep Dodge Ram, Alexandria, VA Position Type: Full-Time Reports To: Service Manager Job Summary: The Service Dispatcher plays a crucial role in ensuring the smooth operation of the dealership's service department. This position is responsible for managing service appointments, coordinating with technicians, and providing exceptional customer service. Our ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for the automotive industry. Key Responsibilities: Technician Coordination: Assign service tasks to technicians based on their skills and availability, and monitor progress to ensure timely completion of repairs and maintenance. Quality Assurance: Ensure that all service procedures are followed correctly and that work is completed to the highest standards of quality. Inventory and Parts Coordination: Monitor parts inventory and coordinate with the parts department to ensure that required parts are available and ordered as needed. Communication: Act as a liaison between customers and technicians, providing updates on service status and addressing any issues that arise during the service process. Record Keeping: Maintain accurate records of service activities, including appointments, work performed, and customer interactions. Customer Follow-Up: Conduct follow-up calls to ensure customer satisfaction and address any post-service concerns or issues. Customer Interaction: Greet and assist customers as they arrive, gather necessary information, and address any concerns or questions they may have. Appointment Scheduling: Efficiently schedule service appointments for customers, balancing technician workloads and minimizing wait times. Administrative Support: Perform various administrative tasks such as data entry, filing, and maintaining departmental reports. Work Order Management: Create and manage work orders, ensuring that all necessary information is accurately recorded and communicated to the service team. Qualifications: Experience: Previous experience in a service dispatcher/advisor role or in a similar position within the automotive industry is required. Skills: Strong organizational and multitasking skills; excellent communication and interpersonal abilities; proficiency in using dealership management software and Microsoft Office Suite. Customer Service: Demonstrated ability to provide exceptional customer service and handle difficult situations with professionalism and empathy. Technical Knowledge: Basic understanding of automotive repair and maintenance is a plus. Education: High school diploma or equivalent; additional certification or training in automotive service management is a plus. Physical Requirements: Ability to sit or stand for extended periods. Occasionally lift or move items up to 25 pounds. Benefits: Competitive salary, base plus commission Health, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Employee discounts on services and parts Plus more!

Job DescriptionJob Title: Service DispatcherLocation: Ourisman Chrysler Jeep Dodge Ram, Alexandria, VAPosition Type: Full-TimeReports To: Service ManagerJob Summary: The Service Dispatcher plays a crucial role in ensuring the smooth operation of the dealership's service department. This position is responsible for managing service appointments, coordinating with technicians, and providing exceptional customer service. Our ideal candidate will have strong organizational skills, excellent communication abilities, and a passion for the automotive industry. Key Responsibilities: Technician Coordination: Assign service tasks to technicians based on their skills and availability, and monitor progress to ensure timely completion of repairs and maintenance. Quality Assurance: Ensure that all service procedures are followed correctly and that work is completed to the highest standards of quality. Inventory and Parts Coordination: Monitor parts inventory and coordinate with the parts department to ensure that required parts are available and ordered as needed. Communication: Act as a liaison between customers and technicians, providing updates on service status and addressing any issues that arise during the service process. Record Keeping: Maintain accurate records of service activities, including appointments, work performed, and customer interactions. Customer Follow-Up: Conduct follow-up calls to ensure customer satisfaction and address any post-service concerns or issues. Customer Interaction: Greet and assist customers as they arrive, gather necessary information, and address any concerns or questions they may have. Appointment Scheduling: Efficiently schedule service appointments for customers, balancing technician workloads and minimizing wait times. Administrative Support: Perform various administrative tasks such as data entry, filing, and maintaining departmental reports. Work Order Management: Create and manage work orders, ensuring that all necessary information is accurately recorded and communicated to the service team. Qualifications: Experience: Previous experience in a service dispatcher/advisor role or in a similar position within the automotive industry is required. Skills: Strong organizational and multitasking skills; excellent communication and interpersonal abilities; proficiency in using dealership management software and Microsoft Office Suite. Customer Service: Demonstrated ability to provide exceptional customer service and handle difficult situations with professionalism and empathy. Technical Knowledge: Basic understanding of automotive repair and maintenance is a plus. Education: High school diploma or equivalent; additional certification or training in automotive service management is a plus. Physical Requirements: Ability to sit or stand for extended periods. Occasionally lift or move items up to 25 pounds. Benefits: Competitive salary, base plus commission Health, dental, and vision insurance 401(k) plan with company match Paid time off and holidays Employee discounts on services and parts Plus more!

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $12.41 to $18.00 per hour based on experience Sales commission Flat Rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $13.20 to $19.80 per hour based on experience Sales commission Flat Rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $12.00 to $18.00 per hour based on experience Sales commission Flat Rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $13.20 to $19.80 per hour based on experience Sales Commission Flat Rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $13.20 to $19.80 per hour based on experience Sales commission Flat Rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #INDPBSJ

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to frequently lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle. Benefits Medical, dental, and vision benefits Life insurance Short Term Disability Supplemental benefits 401(k) with company match PTO and holiday pay On-demand pay partner (DailyPay) Reduced benefits available for part-time team members Pay Range $12.00 to $18.00 per hour based on experience Sales commission Flat Rate on labor hours produced All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This position assists the General Manager in supervising the day-to-day automotive repair and customer service activities of a Car Care Center. The position ensures effective quality service to members and all motorists and supervises the daily activity of the Automotive Technicians. Schedule: 8am - 6pm Monday - Friday every third Saturday 8am - 4pm Service Writers are expected to function independently within all policies and procedures of the Car Care Center. However, there are circumstances/limits where the GM is responsible. Day to day decisions tends to vary with each customer interaction and most decisions are subject to the discretion and independent judgment of the Service Writer. Typical areas where the Service Writer is expected to exercise decision making authority: Resolve customers' complaints (i.e., wait time, part discrepancy/availability, charge of service, discounts) Authority to refund monies for customer satisfaction Analyze labor times for technician, making sure correct time is designated to specific technician providing correct payroll figures. Authority to contact any/all contractors for immediate repairs on faulty equipment that may be a workplace hazard. Settle disputes/questions from employees when GM is not available. Decide what products are best for the customer by contacting all vendors, including outside vendors, to determine what is most favorable in the customer's interest. Determine warranty on labor and parts to efficiently serve the customer. Ordering parts and ensuring maintenance of proper parts inventory. Education: High School Diploma or GED required. A.S. Degree in automotive technology or certificate of completion from a 2-year automotive program preferred. Typical Experience: Minimum 3 years' experience in the Automotive Repair industry. Supervisory experience preferred. Knowledge/Skills/Competencies: Knowledge of modern automotive technology, including diagnostic and repair practices. Established technical and analytical skills Professional interpersonal, organizational and customer service skills. Strong professional written and oral communication skills. Moderate computer skills with knowledge of Microsoft Office software products, such as Outlook, Word, Excel and Access and other operations-specific software programs. ASE certifications are preferred Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plan with company match AND Pension • Tuition assistance • PTO for community volunteer programs • Wellness program • Employee discounts (membership, insurance, travel, entertainment, services and more!) Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. "Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer

Job DescriptionSalary: 13 Schedule: 23 days per week, 8:00 AM 5:00 PM Availability: Must be available to work Saturdays Note: Additional hours required during major floral holidays (Christmas, Valentines Day, Mothers Day, Thanksgiving) Job Overview: We are seeking a positive, organized, and detail-oriented Part-Time Floral Customer Service Representative to join our busy floral department. This role is essential for ensuring excellent customer communication, accurate order processing, and smooth coordination with our delivery team. The majority of this role involves answering incoming phone calls, assisting customers with placing orders, and supporting our team with daily operations. You will also help coordinate with delivery drivers and occasionally field phone calls for other departments. The ideal candidate is a team player with a friendly attitude, excellent communication skills, and the ability to stay organized in a fast-paced environment. Key Responsibilities: Answer incoming florist-related phone calls with professionalism and courtesy Accurately process customer floral orders for same-day or scheduled delivery Coordinate and communicate with delivery drivers regarding orders Respond promptly to floral department emails Occasionally answer calls for other departments and provide basic company information Reconcile monthly floral statements and prepare outgoing invoices Organize and file floral department paperwork Support the team during high-volume holiday weeks with extended hours Qualifications: Prior customer service or administrative experience preferred Strong verbal and written communication skills Excellent organizational skills and attention to detail Ability to work independently and handle multiple tasks Positive attitude and a collaborative, team-oriented mindset Availability to work extra hours during peak floral holidays Familiarity with FTD systems is a plus Position Details: Part-Time: 23 days per week Hours: 8:00 AM 5:00 PM (89 hour shifts) Required Availability: Saturdays and major floral holidays

Virginia Tire & Auto Service Advisors love to engage with people. They are the kind of individuals who strike up conversations and make connections. Most of all, they have a heart for service and love to sell-tires, oil changes, and other basic car repair services. For them, it's about learning what a customer's vehicle truly needs and presenting a solution. If you share our passion for the customers we serve, the automotive products we sell, and the work we do, Virginia Tire & Auto is the place to start your automotive career…or take it to the next level. WHAT YOU'LL DO * Warmly welcome customers in our bright showroom, engage with them at the register, and offer tire and basic auto repair services as a brand ambassador. * Serve as the front line point of contact with customers and act as a connection between their needs and our technicians. * Become an expert on our Virginia Tire & Auto Tire Collection, tires, and other automotive products and services we offer, such as oil changes, tire services, and other routine maintenance. * Build relationships with customers by communicating with them regarding timing, updating them on the status of their vehicle, and otherwise meeting their needs so that their car care experience is stress-free. * Keep pace with customers, balance multiple priorities, and use good judgment to manage time. * Assist in maintaining a clean, organized, and well-merchandised showroom. * Thrive in a commissioned sales environment (on top of a strong base pay). QUALIFICATIONS * Entry-level position; however, experience is desired and will be compensated accordingly. * A professional personal appearance. * Ability to learn our internal software applications. * Have and maintain a valid driver's license. * Virginia Tire & Auto has a strong commitment to our people, providing extensive training, a healthy culture, and opportunities for growth. We are seeking applicants interested in making a commitment to Virginia Tire & Auto and their career. WHY YOU'LL LOVE US Mission matters here. At Virginia Tire & Auto, our mission is to take the stress out of car care. We do that by taking the stress out of our employees' lives by fostering an employee-first culture where employees are appreciated and valued. And by being a values-based business with a conscience. We are looking for individuals to join our team who want to share our values: to be professional, genuine, attentive, and forward-thinking. WHAT WE'LL DO FOR YOU We provide our employees: * Guaranteed hourly pay plus commission-high earning potential with bonuses. * Starting pay of $15-$22 an hour with commission. * Low-Cost Health Insurance * Industry-best paid vacation and holidays. * Tire and auto repair discounts. * Gym membership reimbursement. * Affordable dental and vision insurance. * Life and short-term disability insurance. * 401(k) with company match. * Predictable schedules. * Energetic, busy shops. * A clean, professional work environment with a team that wants to see you succeed. * A company culture designed to support your career growth. WHO WE ARE Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family Owned Business in the DC area, a Top Shop by Tire Review Magazine and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 400+ employees. Virginia Tire & Auto promotes a smoke-free, drug-free environment. Virginia Tire & Auto is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #INDSALE

Virginia Tire & Auto Service Advisors love to engage with people. They are the kind of individuals who strike up conversations and make connections. Most of all, they have a heart for service and love to sell-tires, oil changes, and other basic car repair services. For them, it's about learning what a customer's vehicle truly needs and presenting a solution. If you share our passion for the customers we serve, the automotive products we sell, and the work we do, Virginia Tire & Auto is the place to start your automotive career…or take it to the next level. WHAT YOU'LL DO * Warmly welcome customers in our bright showroom, engage with them at the register, and offer tire and basic auto repair services as a brand ambassador. * Serve as the front line point of contact with customers and act as a connection between their needs and our technicians. * Become an expert on our Virginia Tire & Auto Tire Collection, tires, and other automotive products and services we offer, such as oil changes, tire services, and other routine maintenance. * Build relationships with customers by communicating with them regarding timing, updating them on the status of their vehicle, and otherwise meeting their needs so that their car care experience is stress-free. * Keep pace with customers, balance multiple priorities, and use good judgment to manage time. * Assist in maintaining a clean, organized, and well-merchandised showroom. * Thrive in a commissioned sales environment (on top of a strong base pay). QUALIFICATIONS * Entry-level position; however, experience is desired and will be compensated accordingly. * A professional personal appearance. * Ability to learn our internal software applications. * Have and maintain a valid driver's license. * Virginia Tire & Auto has a strong commitment to our people, providing extensive training, a healthy culture, and opportunities for growth. We are seeking applicants interested in making a commitment to Virginia Tire & Auto and their career. WHY YOU'LL LOVE US Mission matters here. At Virginia Tire & Auto, our mission is to take the stress out of car care. We do that by taking the stress out of our employees' lives by fostering an employee-first culture where employees are appreciated and valued. And by being a values-based business with a conscience. We are looking for individuals to join our team who want to share our values: to be professional, genuine, attentive, and forward-thinking. WHAT WE'LL DO FOR YOU We provide our employees: * Guaranteed hourly pay plus commission-high earning potential with bonuses. * Starting pay of $15-$22 an hour with commission. * Low-Cost Health Insurance * Industry-best paid vacation and holidays. * Tire and auto repair discounts. * Gym membership reimbursement. * Affordable dental and vision insurance. * Life and short-term disability insurance. * 401(k) with company match. * Predictable schedules. * Energetic, busy shops. * A clean, professional work environment with a team that wants to see you succeed. * A company culture designed to support your career growth. WHO WE ARE Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family Owned Business in the DC area, a Top Shop by Tire Review Magazine and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 400+ employees. Virginia Tire & Auto promotes a smoke-free, drug-free environment. Virginia Tire & Auto is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #INDSALE

Virginia Tire & Auto Service Advisors love to engage with people. They are the kind of individuals who strike up conversations and make connections. Most of all, they have a heart for service and love to sell-tires, oil changes, and other basic car repair services. For them, it's about learning what a customer's vehicle truly needs and presenting a solution. If you share our passion for the customers we serve, the automotive products we sell, and the work we do, Virginia Tire & Auto is the place to start your automotive career…or take it to the next level. WHAT YOU'LL DO * Warmly welcome customers in our bright showroom, engage with them at the register, and offer tire and basic auto repair services as a brand ambassador. * Serve as the front line point of contact with customers and act as a connection between their needs and our technicians. * Become an expert on our Virginia Tire & Auto Tire Collection, tires, and other automotive products and services we offer, such as oil changes, tire services, and other routine maintenance. * Build relationships with customers by communicating with them regarding timing, updating them on the status of their vehicle, and otherwise meeting their needs so that their car care experience is stress-free. * Keep pace with customers, balance multiple priorities, and use good judgment to manage time. * Assist in maintaining a clean, organized, and well-merchandised showroom. * Thrive in a commissioned sales environment (on top of a strong base pay). QUALIFICATIONS * Entry-level position; however, experience is desired and will be compensated accordingly. * A professional personal appearance. * Ability to learn our internal software applications. * Have and maintain a valid driver's license. * Virginia Tire & Auto has a strong commitment to our people, providing extensive training, a healthy culture, and opportunities for growth. We are seeking applicants interested in making a commitment to Virginia Tire & Auto and their career. WHY YOU'LL LOVE US Mission matters here. At Virginia Tire & Auto, our mission is to take the stress out of car care. We do that by taking the stress out of our employees' lives by fostering an employee-first culture where employees are appreciated and valued. And by being a values-based business with a conscience. We are looking for individuals to join our team who want to share our values: to be professional, genuine, attentive, and forward-thinking. WHAT WE'LL DO FOR YOU We provide our employees: * Guaranteed hourly pay plus commission-high earning potential with bonuses. * Starting pay of $15-$22 an hour with commission. * Low-Cost Health Insurance * Industry-best paid vacation and holidays. * Tire and auto repair discounts. * Gym membership reimbursement. * Affordable dental and vision insurance. * Life and short-term disability insurance. * 401(k) with company match. * Predictable schedules. * Energetic, busy shops. * A clean, professional work environment with a team that wants to see you succeed. * A company culture designed to support your career growth. WHO WE ARE Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family Owned Business in the DC area, a Top Shop by Tire Review Magazine and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 400+ employees. Virginia Tire & Auto promotes a smoke-free, drug-free environment. Virginia Tire & Auto is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #INDSALE

Virginia Tire & Auto Service Advisors love to engage with people. They are the kind of individuals who strike up conversations and make connections. Most of all, they have a heart for service and love to sell-tires, oil changes, and other basic car repair services. For them, it's about learning what a customer's vehicle truly needs and presenting a solution. If you share our passion for the customers we serve, the automotive products we sell, and the work we do, Virginia Tire & Auto is the place to start your automotive career…or take it to the next level. WHAT YOU'LL DO * Warmly welcome customers in our bright showroom, engage with them at the register, and offer tire and basic auto repair services as a brand ambassador. * Serve as the front line point of contact with customers and act as a connection between their needs and our technicians. * Become an expert on our Virginia Tire & Auto Tire Collection, tires, and other automotive products and services we offer, such as oil changes, tire services, and other routine maintenance. * Build relationships with customers by communicating with them regarding timing, updating them on the status of their vehicle, and otherwise meeting their needs so that their car care experience is stress-free. * Keep pace with customers, balance multiple priorities, and use good judgment to manage time. * Assist in maintaining a clean, organized, and well-merchandised showroom. * Thrive in a commissioned sales environment (on top of a strong base pay). QUALIFICATIONS * Entry-level position; however, experience is desired and will be compensated accordingly. * A professional personal appearance. * Ability to learn our internal software applications. * Have and maintain a valid driver's license. * Virginia Tire & Auto has a strong commitment to our people, providing extensive training, a healthy culture, and opportunities for growth. We are seeking applicants interested in making a commitment to Virginia Tire & Auto and their career. WHY YOU'LL LOVE US Mission matters here. At Virginia Tire & Auto, our mission is to take the stress out of car care. We do that by taking the stress out of our employees' lives by fostering an employee-first culture where employees are appreciated and valued. And by being a values-based business with a conscience. We are looking for individuals to join our team who want to share our values: to be professional, genuine, attentive, and forward-thinking. WHAT WE'LL DO FOR YOU We provide our employees: * Guaranteed hourly pay plus commission-high earning potential with bonuses. * Starting pay of $15-$22 an hour with commission. * Low-Cost Health Insurance * Industry-best paid vacation and holidays. * Tire and auto repair discounts. * Gym membership reimbursement. * Affordable dental and vision insurance. * Life and short-term disability insurance. * 401(k) with company match. * Predictable schedules. * Energetic, busy shops. * A clean, professional work environment with a team that wants to see you succeed. * A company culture designed to support your career growth. WHO WE ARE Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family Owned Business in the DC area, a Top Shop by Tire Review Magazine and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 400+ employees. Virginia Tire & Auto promotes a smoke-free, drug-free environment. Virginia Tire & Auto is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #INDSALE

Virginia Tire & Auto Service Advisors love to engage with people. They are the kind of individuals who strike up conversations and make connections. Most of all, they have a heart for service and love to sell-tires, oil changes, and other basic car repair services. For them, it's about learning what a customer's vehicle truly needs and presenting a solution. If you share our passion for the customers we serve, the automotive products we sell, and the work we do, Virginia Tire & Auto is the place to start your automotive career…or take it to the next level. WHAT YOU'LL DO * Warmly welcome customers in our bright showroom, engage with them at the register, and offer tire and basic auto repair services as a brand ambassador. * Serve as the front line point of contact with customers and act as a connection between their needs and our technicians. * Become an expert on our Virginia Tire & Auto Tire Collection, tires, and other automotive products and services we offer, such as oil changes, tire services, and other routine maintenance. * Build relationships with customers by communicating with them regarding timing, updating them on the status of their vehicle, and otherwise meeting their needs so that their car care experience is stress-free. * Keep pace with customers, balance multiple priorities, and use good judgment to manage time. * Assist in maintaining a clean, organized, and well-merchandised showroom. * Thrive in a commissioned sales environment (on top of a strong base pay). QUALIFICATIONS * Entry-level position; however, experience is desired and will be compensated accordingly. * A professional personal appearance. * Ability to learn our internal software applications. * Have and maintain a valid driver's license. * Virginia Tire & Auto has a strong commitment to our people, providing extensive training, a healthy culture, and opportunities for growth. We are seeking applicants interested in making a commitment to Virginia Tire & Auto and their career. WHY YOU'LL LOVE US Mission matters here. At Virginia Tire & Auto, our mission is to take the stress out of car care. We do that by taking the stress out of our employees' lives by fostering an employee-first culture where employees are appreciated and valued. And by being a values-based business with a conscience. We are looking for individuals to join our team who want to share our values: to be professional, genuine, attentive, and forward-thinking. WHAT WE'LL DO FOR YOU We provide our employees: * Guaranteed hourly pay plus commission-high earning potential with bonuses. * Starting pay of $15-$22 an hour with commission. * Low-Cost Health Insurance * Industry-best paid vacation and holidays. * Tire and auto repair discounts. * Gym membership reimbursement. * Affordable dental and vision insurance. * Life and short-term disability insurance. * 401(k) with company match. * Predictable schedules. * Energetic, busy shops. * A clean, professional work environment with a team that wants to see you succeed. * A company culture designed to support your career growth. WHO WE ARE Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family Owned Business in the DC area, a Top Shop by Tire Review Magazine and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 400+ employees. Virginia Tire & Auto promotes a smoke-free, drug-free environment. Virginia Tire & Auto is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #INDSALE

Virginia Tire & Auto Service Advisors love to engage with people. They are the kind of individuals who strike up conversations and make connections. Most of all, they have a heart for service and love to sell-tires, oil changes, and other basic car repair services. For them, it's about learning what a customer's vehicle truly needs and presenting a solution. If you share our passion for the customers we serve, the automotive products we sell, and the work we do, Virginia Tire & Auto is the place to start your automotive career…or take it to the next level. WHAT YOU'LL DO * Warmly welcome customers in our bright showroom, engage with them at the register, and offer tire and basic auto repair services as a brand ambassador. * Serve as the front line point of contact with customers and act as a connection between their needs and our technicians. * Become an expert on our Virginia Tire & Auto Tire Collection, tires, and other automotive products and services we offer, such as oil changes, tire services, and other routine maintenance. * Build relationships with customers by communicating with them regarding timing, updating them on the status of their vehicle, and otherwise meeting their needs so that their car care experience is stress-free. * Keep pace with customers, balance multiple priorities, and use good judgment to manage time. * Assist in maintaining a clean, organized, and well-merchandised showroom. * Thrive in a commissioned sales environment (on top of a strong base pay). QUALIFICATIONS * Entry-level position; however, experience is desired and will be compensated accordingly. * A professional personal appearance. * Ability to learn our internal software applications. * Have and maintain a valid driver's license. * Virginia Tire & Auto has a strong commitment to our people, providing extensive training, a healthy culture, and opportunities for growth. We are seeking applicants interested in making a commitment to Virginia Tire & Auto and their career. WHY YOU'LL LOVE US Mission matters here. At Virginia Tire & Auto, our mission is to take the stress out of car care. We do that by taking the stress out of our employees' lives by fostering an employee-first culture where employees are appreciated and valued. And by being a values-based business with a conscience. We are looking for individuals to join our team who want to share our values: to be professional, genuine, attentive, and forward-thinking. WHAT WE'LL DO FOR YOU We provide our employees: * Guaranteed hourly pay plus commission-high earning potential with bonuses. * Starting pay of $15-$22 an hour with commission. * Low-Cost Health Insurance * Industry-best paid vacation and holidays. * Tire and auto repair discounts. * Gym membership reimbursement. * Affordable dental and vision insurance. * Life and short-term disability insurance. * 401(k) with company match. * Predictable schedules. * Energetic, busy shops. * A clean, professional work environment with a team that wants to see you succeed. * A company culture designed to support your career growth. WHO WE ARE Virginia Tire & Auto is making car care as stress-free as possible. We are proud to be a Top Family Owned Business in the DC area, a Top Shop by Tire Review Magazine and a consistent Best of NOVA Auto Repair winner. Virginia Tire & Auto is committed to employee advancement and growth by offering career paths and stability to its 400+ employees. Virginia Tire & Auto promotes a smoke-free, drug-free environment. Virginia Tire & Auto is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #INDSALE

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay: $18.00 - $20.29/ Hour. Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay: $18.00 - $20.29/ Hour. Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work