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  • Registered Financial Customer Service Professional

    Empower 4.3company rating

    Remote or Dallas, TX Job

    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. ** While this is a remote position, candidates must be willing to come into the office 4 to 6 times per year ** 901 Main Street, suite 4600, Dallas, TX 75202 What you will do Work in collaboration with a team of associates and launch your financial services career in our call center! New to the industry? No problem. Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory. Partner with our team and clients to: Provide excellent service within our call center for our customers' retirement savings accounts Educate and empower our customers without having to make cold calls or sales Communicate critical plan updates and changes Process contribution changes, loans, and withdrawals Process general account changes upon direction from the customer What you will bring Availability to work a 40-hour work week, outside of traditional business hours, Monday through Friday with an occasional Saturday Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience FINRA series 6 and 63 or higher equivalent licensure Capability to work overtime as required based on business need What will set you apart Financial Services or call center experience A passion for providing quality customer service Desire to engage with customers over the phone Capability to adapt communication style while servicing our diverse customer base Attention to detail and ability to learn and apply financial industry policies, processes, and procedures Required Minimum Internet Specifications: To ensure you are set up for success, you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to attend training and work without interruption. Other necessary computer equipment, headset and training materials will be provided. Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality Associates are required to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality. ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*** #PJPS What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $42,800.00 - $58,850.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Job Posting End Date at 12:01 am on: 06-02-2025 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency. Workplace Flexibility: Hybrid
    $42.8k-58.9k yearly 3d ago
  • Human Resources Coordinator

    Housing Alexandria 4.1company rating

    Alexandria, VA Job

    Housing Alexandria (HALX) is a non-profit affordable housing developer and owner. Click here to learn more about our history, mission, vision, and values. The Human Resources (HR) Coordinator supports the effective execution of HR operations by providing administrative and operational support across key HR functions, including recruitment, onboarding, records management, benefits administration, and compliance. This position is critical in fostering a positive team member experience by ensuring HR processes run efficiently and in alignment with organizational values and governing laws. The HR Coordinator also serves as a first point of contact for team member inquiries, helping to promote a workplace culture rooted in equity, transparency, and continuous improvement. The ideal candidate is a detail-oriented and proactive professional with strong organizational skills, a foundational understanding of HR practices, and the ability to manage multiple priorities in a fast-paced environment. They are approachable, resourceful, and committed to delivering excellent service while maintaining confidentiality and upholding HR compliance standards. This position reports to the People Operations lead. Primary Responsibilities Team Member Life Cycle Coordinate full-cycle recruitment activities, including job postings, candidate evaluation, scheduling, interviews, and all communication. Conduct the onboarding process by completing background checks, verifying I-9s, scheduling training, and preparing the team member's workspace and required resources. Coordinate and track performance evaluations across teams and provide administrative support for goal-setting and evaluation processes. Respond to team member questions or requests about personnel policies, procedures, benefits, and general HR functions confidentially and professionally. Identify skill and knowledge gaps to recommend training opportunities that support team member growth. Collaborate with other teams on initiatives that enhance team member engagement and HALX culture. Coordinate offboarding activities, including exit interviews, final pay, and benefits discontinuation or continuation (COBRA). Maintain and update team member records in Human Resources Information System (HRIS), ensuring data accuracy and confidentiality in compliance with legal and organizational standards. Ensuring policies and operations adhere to governing laws and regulators (OSHA, VEC, DOL, etc.). Benefits Administration Process payroll, ensuring accuracy in wages, tax withholdings, and deductions. Serve as primary liaison to team members for benefits-related questions, enrollment, assisting with claims, terminations, and qualifying life events. Work with benefits vendors and brokers to resolve team member issues, ensure timely enrollment processing, and verify accurate invoice reconciliation. Support organizational wellness initiatives and benefits-related employee engagement programs. Ongoing Work Maintain professional and technical certifications and knowledge by completing required training, attending subject-relevant educational workshops, and reviewing professional publications. Support HALX fundraising and brand-building campaigns. Foster Housing Alexandria's mission, culture, values, strategic plan, and commitment to diversity, equity, and inclusion. Perform other duties as directed. Required Skills and Qualifications Bachelor's degree in Human Resource Management, Organizational Development, Psychology, or related field. Substitutable with SHRM Certification. Two years of professional experience in recruiting and benefits administration. Ability to maintain confidentiality and handle sensitive information. Proficient in HR software (Paychex). Organized and detail-oriented, with the ability to manage multiple tasks and priorities efficiently. Strong interpersonal and communication skills, with a professional and approachable demeanor. Commitment to supporting Housing Alexandria's mission, values, and commitment to diversity, equity, and inclusion. Beneficial Skills and Qualifications Spanish or Amharic proficiency. Comfortable with various responsibilities, including day-to-day administrative tasks and big-picture strategic projects, which may evolve. Experience aiding individuals and groups facing difficulties such as economic disadvantage, unemployment, abuse and neglect, substance abuse, aging, disabilities, prevention, health, cultural competencies, and inadequate housing. Position Requirements This is a full-time position requiring the team member to be locally in the DMV area and must be onsite in the Housing Alexandria corporate office a minimum of 3 full days per week. Tuesday & Thursday are mandatory to be on-site. This position requires the team member to occasionally work evenings and weekends and travel locally in the DMV area. Is this position right for you? We strongly encourage people of every race, color, orientation, age, gender, origin, and ability to apply. Candidates with lived experience in the services we provide are highly desired. We value a diverse workplace and prioritize an inclusive climate without discrimination and harassment during the application process and after you join the team. Research indicates that men tend to apply for jobs when they meet just 60% of the criteria, while women and people from other marginalized groups only apply if they are a 100% match. If you are passionate about Housing Alexandria's mission and think you have what it takes to be successful in this role, even if you don't check all the boxes, please apply. We'd appreciate the opportunity to consider your application. Salary and Benefits Commensurate with experience. $50,000 to $55,000 annually. Housing Alexandria's benefits package includes 100% employer-paid individual medical, dental, vision, life, and disability insurance. It also includes up to 5% matching 401(k), parental leave, HSA, tuition assistance, paid networking opportunities, a wellness program, robust paid time off, and more. How to apply Please submit a resume and cover letter to *****************************. Only resumes that include a cover letter will be considered. Professional references are required as part of the interview process. NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship. Housing Alexandria is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.
    $50k-55k yearly 8d ago
  • Brand Marketing Strategist III

    Navy Federal Credit Union 4.7company rating

    Vienna, VA Job

    Effectively promote the brand to members and prospective members in support of member-centric enterprise strategy and to achieve business goals. Act as media & partnerships lead on complex issues requiring in-depth knowledge of organizational objectives and competing priorities. Build a differentiated, defensible positioning for Navy Federal brand and service offerings and messaging platforms to inform execution of results-driven marketing communications. Demonstrate good judgement and works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Responsibilities Drive and own the brand portfolio to plan and deliver marketing programs - champion brand and member, develop positioning, value proposition, messaging, competitive differentiation, and go-to-market strategy for specific brand and service offerings Own partnership marketing efforts providing strategic leadership and direction based on business needs. Partner with internal teams and external agencies to plan a roadmap for growth and development. Identify and cultivate strategic partnerships with external companies to develop and execute co-marketing campaigns Lead annual media planning across all paid channels for the year, collaborating closely with the media agency team to optimize targeting, review media platforms, manage budgets, monitor campaign performance, and deliver impactful results aligned with brand objectives. Partner with external advertising agencies to achieve brand and product annual performance goals. Ensure integrated strategies/campaigns are executed and delivered efficiently. Provide portfolio inputs to Marketing leadership for the departmental marketing roadmap Collaborate with analytics, segmentation and member insights teams to represent the member and market (including customer journey and target personas/segments) generated from consumer and competitive insights, driving the messaging, testing, and evaluation to achieve best in class customer experiences and engagement Contribute to quarterly portfolio planning for Membership alongside product marketing team, providing prioritization and business context to delivery teams while keeping key stakeholders informed of any changes in strategy, approach, timing, challenges, or opportunities, to include, marketing leadership, business unit, and internal cross-functional scrum teams Build relationships with key corporate stakeholders and act as the face of brand marketing to advocate, educate, and drive macro marketing strategies and facilitate execution of such marketing strategies Partner with customer journey owners, lead marketing related epics and feature prioritization; including value proposition design, campaign planning and execution, operational readiness, in addition to contributing to targeting identification and campaign analysis Evaluate and report on campaign performance, test results/learnings, data insights, etc. to business units, cross-functional partners and all levels leadership Deliver compelling and effective communications/presentations to departmental and executive management, as well as socialization into all marketing activities Build and maintain thorough knowledge of Navy Federal's brand, products and services, research and competitive trends as well as member insights; provide thought leadership and recommendations for portfolio Business Units and external third-party partners Evaluate marketing progress through iterations with creative and messaging, or other delivery components, by developing acceptance criteria for delivery team Lead and assist special projects Mentor lower level team members Perform other duties as assigned Qualifications Extensive experience in leading large brand, product and/or marketing campaigns with business risk and impact; to include strategy, execution, innovation, problem solving and decision making 8-10+ years of experience working in paid media with an emphasis on full funnel media and campaign optimization. Extensive experience in partnership marketing (8-10+ years) working with external organizations (e.g. sport leagues, teams, brands etc.) and agency partners to bring programs to life from inception to execution. Proven experience in managing agency and partner relationships, providing feedback, and overseeing performance to ensure high-quality deliverables. Extensive experience in client management, product marketing, and project leadership, including initiatives with marketing, advertising, product strategy, cross-functional teams and external partner team members Extensive experience leading, shaping and developing marketing plans and innovative solutions that drive results toward business priorities and goals Ability to multi-task and prioritize with minimal direction and assertiveness to change team processes quickly Significant experience in collaborating across organizational boundaries and building partnerships Advanced knowledge of state and federal financial and advertising laws, industry regulations, principles, and practices Advanced knowledge of financial and marketing industry trends, products, and services Advanced knowledge of product roadmap scoping and planning; experience working within agile frameworks Advanced experience with PCs and related software packages as well as learning different collaboration and product management tools Advanced skill influencing, guiding strategic thinking, synthesizing recommendations and building consensus with business partners based on data, insights, research available Advanced verbal, written, and interpersonal communication skills to deliver effective recommendations and presentations to groups of various sizes Advanced organizational, planning, and time management skills Advanced skill interacting with staff, management, vendors, and members diplomatically and tactfully Bachelor's Degree in a related field such as Marketing, Strategy, Business, Finance, or the equivalent combination of education, training, and/or experience Desired Qualifications Advanced knowledge of NCUA regulations that govern the activities, products and services of the business unit Working knowledge of Navy Federal products, services, programs, policies and procedures Advanced knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives Product Owner certification or equivalent training/experience Working towards customer Experience Foundations and/or Journey Mapping certifications or equivalent training/experience Master's degree in a related field such as Marketing, Strategy, Business, Finance, or the equivalent combination of education, training, and/or experience Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. • Best Companies for Latinos to Work for 2024 • Computerworld Best Places to Work in IT • Forbes 2024 America's Best Large Employers • Forbes 2024 America's Best Employers for New Grads • Forbes 2024 America's Best Employers for Tech Workers • Fortune Best Workplaces for Millennials™ 2024 • Fortune Best Workplaces for Women ™ 2024 • Fortune 100 Best Companies to Work For 2024 • Military Times 2024 Best for Vets Employers • Newsweek Most Loved Workplaces • 2024 PEOPLE Companies That Care • Ripplematch Recruiting Choice Award • Yello and WayUp Top 100 Internship Programs From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $78k-100k yearly est. 60d+ ago
  • Financial Sales Representative

    Northwestern Mutual 4.5company rating

    Remote or New Jersey Job

    Northwestern Mutual has been helping families and businesses achieve financial security for over 160 years. With a focus on personalized, holistic financial solutions, including insurance and investments, we aim to empower our clients to make the most of life today and in the future. As a trusted partner managing significant assets and providing various financial services, we are committed to diversity and growth. Role Description This is a full-time hybrid role for a Financial Sales Representative at Northwestern Mutual in Mt. Laurel, NJ. The role involves daily tasks related to finance, communication, customer service, sales, and financial services. While primarily based in Mt. Laurel, NJ, some remote work is acceptable. Qualifications Finance and Financial Services skills or desire to learn Strong Communication and Customer Service skills Sales skills Excellent interpersonal skills and ability to build relationships Knowledge of financial products and services or desire to learn Ability to analyze and understand financial data Previous experience in financial services or sales is a plus Bachelor's degree in Finance, Business, Economics, or related field preferred but not mandatory
    $64k-95k yearly est. 22d ago
  • Principal Data Scientist (Credit Risk)

    Navy Federal Credit Union 4.7company rating

    Vienna, VA Job

    Provide independent data science, machine learning, and analytical insights using member, financial, and organizational data to support mission critical decision making for various areas of the organization with a focus on managing credit risk. Understand business needs and identify opportunities for new products, services, and process optimization to meet business objectives using cutting-edge data science techniques. Create descriptive, predictive, and prescriptive models and insights to drive impact across the organization. Regarded as an advanced professional in the data science field. Conduct complex work under minimal supervision and with wide latitude for independent judgment. Mentor lower-level staff. Responsibilities Develop credit risk models and strategies for underwriting and account management to optimize Lending decisions Develop simulation/capacity models for capacity planning and business process improvement to improve operational efficiency, and member service and satisfaction Develop, implement, and use of credit scoring models for underwriting strategies Create detailed documentation outlining solution design and technical specification of each solution Maintain thorough knowledge of credit bureau data, tools and initiatives as well as newer advancements in Machine Learning and AI, and how they may be leveraged to improve Lending's credit decisions Develop and refine segmentation models to help focus corporate and divisional activities and goals supporting corporate growth, retention, client/member experience and long-term profitability Design, develop, and evaluate large and complex predictive models and advanced algorithms Test hypotheses/models, analyze, and interpret results Develop actionable insights and recommendations Develop and code complex software programs, algorithms, and automated processes Use evaluation, judgment, and interpretation to select right course of action Work on problems of diverse scope where analysis of information requires evaluation of identifiable factors Produce innovative solutions driven by exploratory data analysis from complex and high-dimensional datasets Transform data into charts, tables, or format that aids effective decision making Utilize effective written and verbal communication to document analyses and present findings analyses to a diverse audience of stakeholders Develop and maintain strong working relationships with team members, subject matter experts, and leaders Lead moderate to large projects and initiatives Model best practices and ethical AI Works with senior management on complex issues Assist with the development and enhancement practices, procedures, and instructions Serve as technical resource for other team members Mentor lower-level data scientists Qualifications 6+ years of experience with requisite competencies Complete knowledge and full understanding of specialization Statistics, machine learning, data mining, data auditing, aggregation, reconciliation, and visualization Programming, data modeling, simulation, and advanced mathematics Python, SQL, R, SAS, SPSS, Scala, AWS Model lifecycle execution Technical writing Data storytelling and technical presentation skills Research Skills Interpersonal Skills Advanced knowledge of procedures, instructions and validation techniques Model Development Communication Critical Thinking Collaborate and Build Relationships Initiative with sound judgement Technical (Big Data Analysis, Coding, Project Management, Technical Writing, etc.) Independent Judgment Problem Solving (Identifies the constraints and risks) Bachelor's Degree in Data Science, Statistics, Mathematics, Computers Science, Engineering, or degrees in similar quantitative fields Desired Qualification(s) Master's/PhD Degree in Data Science, Statistics, Mathematics, Computers Science, or Engineering Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. • Best Companies for Latinos to Work for 2024 • Computerworld Best Places to Work in IT • Forbes 2024 America's Best Large Employers • Forbes 2024 America's Best Employers for New Grads • Forbes 2024 America's Best Employers for Tech Workers • Fortune Best Workplaces for Millennials™ 2024 • Fortune Best Workplaces for Women ™ 2024 • Fortune 100 Best Companies to Work For 2024 • Military Times 2024 Best for Vets Employers • Newsweek Most Loved Workplaces • 2024 PEOPLE Companies That Care • Ripplematch Recruiting Choice Award • Yello and WayUp Top 100 Internship Programs From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $72k-95k yearly est. 13h ago
  • Dynamics 365 Principal Engineer (ETS Principal Engineer - Cloud Engineer)

    Navy Federal Credit Union 4.7company rating

    Vienna, VA Job

    We are looking for a skilled and experienced Dynamics 365 Principal Engineer to oversee the technical design, development, and implementation of our Dynamics 365 solutions. This role involves shaping the architecture, governance, and engineering practices for Dynamics 365 throughout the organization to ensure scalable solutions that meet business objectives. Responsibilities Serve as the technical authority for Dynamics 365 and the Power Platform, providing strategic guidance on architecture and design. Mentor and guide engineers, developers, and technical teams to foster a culture of innovation and technical excellence. Lead the design, configuration, and customization of Dynamics 365 applications to meet business requirements. Develop reusable components, frameworks, and patterns to support enterprise-level solutions. Integrate Dynamics 365 with other enterprise systems using Azure Services, APIs, and connectors. Establish governance practices for environment strategy, security, and compliance. Standardize ALM processes, including ADO, GitHub integration, and CI/CD pipelines. Advocate for and implement agile development practices. Partner with product managers, business stakeholders, and cross-functional teams to define requirements and deliver solutions. Collaborate with architects, value stream owners, and citizen development teams to ensure alignment with enterprise goals. Evaluate emerging technologies and recommend solutions to enhance Dynamics 365 capabilities. Identify opportunities to optimize performance, usability, and scalability of Dynamics 365 solutions. Act as a technical lead on enterprise CRM initiatives. Oversee the execution of proof of concepts (POCs) for new technologies, such as Dynamics CoPilot and Knowledge Management. Qualifications Bachelor's Degree in Computer Science or a related field; additional years of relevant experience may serve as a substitute. 10+ years of experience with Dynamics 365 Customer Engagement/Dynamics CRM and Power Platform. Proficiency in JavaScript, C#, .NET, D365, CRM SDK, CRM Plugins, PowerApps, Power Automate Flow, SQL Server, Visual Studio, XrmToolBox, and Dynamics 365 CE WebAPI. Experience in Dynamics 365 customization, plugin development, and Azure integrations. Knowledge of solution architecture, data modeling, and security best practices. Hands-on experience with ALM tools such as Azure DevOps, GitHub, and CI/CD pipelines. Communication and leadership skills, with experience collaborating with stakeholders and technical teams. Desired Qualifications Dynamics 365 certifications (e.g., Microsoft Certified: Dynamics 365 Solution Architect, Power Platform Developer, or similar). Extensive experience with Microsoft Azure platform. Proficiency in Agile methodologies (e.g., SCRUM), pair programming preferred. Knowledgeable in feature integration within Power Platform and O365 (SharePoint, MS Office, OneDrive/OneNote). Familiarity with AI-driven solutions, such as Dynamics CoPilot. Knowledge of financial services or similar regulated industries. Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. • Best Companies for Latinos to Work for 2024 • Computerworld Best Places to Work in IT • Forbes 2024 America's Best Large Employers • Forbes 2024 America's Best Employers for New Grads • Forbes 2024 America's Best Employers for Tech Workers • Fortune Best Workplaces for Millennials™ 2024 • Fortune Best Workplaces for Women ™ 2024 • Fortune 100 Best Companies to Work For 2024 • Military Times 2024 Best for Vets Employers • Newsweek Most Loved Workplaces • 2024 PEOPLE Companies That Care • Ripplematch Recruiting Choice Award • Yello and WayUp Top 100 Internship Programs From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $102k-128k yearly est. 1d ago
  • Business Valuation Manager

    Corrigan Krause Harrison Harsar CPAS LLC 3.7company rating

    Remote or Westlake, OH Job

    As Corrigan Krause's Business Valuation Manager, you will oversee and lead business valuation and consulting engagements and maintain strong relationships, both external and internal. You will play a pivotal role in guiding the valuation and consulting process for business succession, transactions, acquisitions, estate planning, and similar opportunities. This position requires a deep understanding of financial analysis, business valuation methods, and the management of multiple engagements simultaneously. Additionally, this role has the potential to lead to director-level leadership, offering opportunities for growth, increased responsibilities, and strategic involvement within the firm. This position is primarily located in Westlake, Ohio, with a combination of in-office requirements, travel to client locations and other Corrigan Krause offices (Mayfield/Medina), and some remote work as determined by the needs of the role and the firm. Essential Functions: Oversee engagements and assist with business succession, planning and transactions, business acquisitions and sales, estate and gift planning, shareholder planning and various other consulting projects Serve as a primary point of contact for key clients, developing and maintaining strong relationships while ensuring client satisfaction and aligning services with their needs, including end deliverables (presentations, analysis packets, written reports, etc.) Perform and analyze industry and company research, including a deep understanding of CK and its service lines Analyze financial statements and prepare questions for client discussion Create and oversee detailed financial models, valuation analysis and methods Lead or participate in special projects, including firm-wide initiatives, industry presentations, and other opportunities that contribute to business growth Requirements: Bachelor's degree in accounting, finance, or economics 4 years experience in business valuation or related field Exceptional client service and communication skills with a demonstrated ability to develop and maintain outstanding client relationships CVA designation or similar is preferred and/or CPA preferred Supervisory experience preferred, including mentoring, training, and overseeing staff on engagements Experience managing valuation engagements in a fast-paced, interactive environment Proficiency in Excel and Microsoft Office software is mandatory; experience with valuation software resources and QuickBooks is preferred Previous responsibilities with financial statements and/or tax preparation/review is a plus Excellent communicator verbally and written Well-organized and detail-oriented Ability to take and pass a background check Why You Should Consider Corrigan Krause For the past 35 years, Corrigan Krause has been deeply committed to continuous growth and investing in our employees' development and success. At CK, our employees enjoy both a competitive and rewarding compensation and benefits package. Our team is one of our main priorities where we emphasize both professional and personal growth opportunities and a close-knit culture. Some of our other perks include: Hybrid work schedule Mentorship & career development Professional denim dress-code policy 401k w/ company contribution Several paid holidays Much more! #MKSSJ25 People are at the core of everything we do at Corrigan Krause. We welcome all people and are against all forms of discrimination.
    $84k-113k yearly est. 23d ago
  • Independent Financial Advisor

    Northwestern Mutual 4.5company rating

    Richmond, VA Job

    BEGIN YOUR CAREER WITH NORTHWESTERN MUTUAL At Northwestern Mutual, Financial Professionals strive to understand their clients' financial objectives to put them on a path to achieve financial freedom. Our Professionals come from varying backgrounds and experiences to build rewarding practices and relationships with their clients. With Northwestern Mutual, you will be in the driver's seat of your career with unlimited impact, uncapped income, and independence, backed by a Fortune 500 company . You will empower people to plan their financial future while creating unlimited income potential for yourself. You will build your own clientele supported by a company with a proven track record of success for over 165 years - providing you the needed resources, including a network of specialists, training programs, development and mentoring opportunities. ----------------------------------------- Key Responsibilities: Develop and implement comprehensive financial plans for clients, including retirement, estate, investment, insurance, and education funding strategies. Build a client base by networking, prospecting, and building relationships. Conduct regular reviews and updates to clients' financial plans to ensure alignment with their changing goals and circumstances. Educate clients about their financial options and the value of sound financial planning. Stay current with financial trends, industry regulations, and best practices to provide optimal guidance to clients. Work closely with a team of specialists and other professionals to provide holistic solutions. Commit to personal growth through ongoing training, professional development, and mentorship opportunities. Work well with teams and be self-driven. BY JOINING OUR TEAM, YOU'LL HAVE ACCESS TO Nationally ranked training programs to launch your career Mentorship and professional development throughout your entire career Sponsorship of Licensing/Credentialing insurance licensing, SIE, Series 6, Series 63, CFP , and more Opportunity to become a specialist, lean into leadership, or join a team, you'll find the growth that fits your vision and your business. Leading industry products and solutions built on an integrated technology platform Our award-winning training equips even inexperienced financial professionals with the education, skill-building, and development strategies needed to be successful and confident in this career. With additional access to nationwide mentors and a specific training curriculum, we will surround you with resources to help you gain financial expertise. Compensation & Benefits NM-Funded Retirement Package and Pension Plan Start-up Capital- Additional income structure to support training and early development Renewal income earned for continued client support and policy management Heath, Dental, Vision and Life Insurance and Disability Income Insurance Parental benefits at every stage of family planning As a company, we value an inclusive and belonging workplace where everyone's unique viewpoints bring new successes. We strive to create teams that reflect our customers and communities, fostering an environment where all employees are welcomed, valued, and heard. Company Awards: Fortune 500 company (2023) Apex Training Award (2024) Forbes' Best Employers for Diversity (2018-2021) Top 10 US Independent Broker-Dealers AAA Rated Job Types: Full-time, Contract Compensation Package: First year start-up capital, revenues and bonuses. Schedule: Monday to Friday | Work Location: In person
    $73k-128k yearly est. 14d ago
  • Manager, Business Intelligence & Data Science

    Navy Federal Credit Union 4.7company rating

    Vienna, VA Job

    To plan, manage, and direct business intelligence and data science functions within the Lending department, with a strong emphasis on credit risk analysis and portfolio performance. Manage and coordinate production and delivery of business intelligence in the form of dashboards and reports to senior management with actionable insights into credit risk drivers and member behavior. Direct large-scale analytic projects to improve operations and risk position. Develop and maintain data and analytics roadmap integrating emerging technologies, predictive modeling, and diverse data sources to enhance credit risk assessment. Serve as subject matter expert regarding business functions, systems, policies, and/or procedures. Manage daily activities of professional employees and/or supervisors. Support executive management in developing and executing strategic plans. Work is performed under limited supervision. Responsibilities Manage and lead business intelligence development, including requirements gathering, design, production implementation and maintenance Oversee project management of multiple reporting, dashboard development, ad-hoc analysis and data initiatives Optimize business operation performance by analyzing current and forecasting future performance to support strategic initiatives Evaluate/develop/implement analytical techniques and best practices to gain a competitive advantage Maintain understanding of business direction, environment and strategies and work closely with stakeholders to ensure analytic output addresses business needs Lead team to mine large datasets for new sources of information to better understand drivers of performance Collaborate with ISD to design and build the technology infrastructure necessary to achieve data-driven analytic solutions Partner with internal business partners and external vendors to ensure successful data integration/engineering, and data warehousing Ensure that data processing standards, guidelines, procedures, controls and best practices are followed across the department Develop dashboards leveraging best practices in data visualization and champion the use across the department Manage the collection, correlation, analysis, and reporting of data and studies of organizational information to drive operations, business decisions, and mitigate risk/loss Manage the maintenance of databases to ensure operational efficiency and reduce operational risk Identify and resolve operational and performance gaps and obstacles; develop and implement changes and improvements Oversee the development of reports and solutions to establish and strengthen system controls, facilitate process management, data reconciliation, to improve services and products Maintain thorough knowledge of and ensure compliance with applicable federal and state laws, rules, regulations and NFCU policies and procedures Develop and maintain team-specific components of the Division Annual Financial Plan (AFP) Lead or participate in organization-wide project teams; monitor projects assigned to the department and ensure milestones are completed on schedule Partner with senior management to ensure internal/external regulatory exam preparedness Develop and implement new/updated policies, procedures, goals and priorities as necessitated by demands, changing conditions, and/or management request Perform other duties as assigned Qualifications Advanced knowledge of applicable federal and state, laws, rules and regulations Extensive progressively responsible experience leading and managing an analytics operation in a large financial institution, including operational and regulatory risks and controls Advanced knowledge of any of the following: asset/liability management, financial accounting, cost accounting, budgeting principles and practices, statistics, finance, and/or mathematic modeling Advanced knowledge of banking/financial industry trends, products and services Extensive experience in the use of statistical modeling software (e.g. SAS or SPSS), and with QRM systems and software Advanced knowledge of the concepts of asset-liability management Extensive experience demonstrating thought-leadership, initiative-taking, decision-making and creativity solving business problems Extensive experience managing multiple priorities independently and/or in a team environment to achieve goals Extensive experience in working with all levels of staff, management, stakeholders, vendors Extensive experience supervising and leading professional employees Desired - Advanced knowledge of NFCU's policies, procedures, products, and services Desired - Significant experience leading and managing in diverse and complex operational environments Expert organizational, planning and time management skills Expert research, data mining/querying, analysis, and reporting skills, including proficiency in sophisticated statistical methods and modeling, forecasting, and cost/benefit/risk analysis Expert skill in results-oriented leadership in a challenging environment Expert skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation Expert skill presenting findings, conclusions, alternatives and information clearly and concisely Expert skill in producing desired results and achieving goals and objectives Expert skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes Expert verbal and written communication skills Expert database, word processing, spreadsheet, and presentation software skills Master's degree in a Finance, Business Administration, or related field, or the equivalent combination of training, education and experience Desired Qualifications Extensive experience analyzing and managing credit risk across lending portfolios within financial institutions, including the development and application of risk assessment frameworks to support sound credit policy and strategic decision-making Significant experience with automated risk modeling systems and software Experience assimilating technical, complex financial and economic data Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. • Best Companies for Latinos to Work for 2024 • Computerworld Best Places to Work in IT • Forbes 2024 America's Best Large Employers • Forbes 2024 America's Best Employers for New Grads • Forbes 2024 America's Best Employers for Tech Workers • Fortune Best Workplaces for Millennials™ 2024 • Fortune Best Workplaces for Women ™ 2024 • Fortune 100 Best Companies to Work For 2024 • Military Times 2024 Best for Vets Employers • Newsweek Most Loved Workplaces • 2024 PEOPLE Companies That Care • Ripplematch Recruiting Choice Award • Yello and WayUp Top 100 Internship Programs From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $87k-104k yearly est. 1d ago
  • Manager I, Technical Risk (Governance)

    Navy Federal Credit Union 4.7company rating

    Vienna, VA Job

    Responsible for overseeing the identification, evaluation, and mitigation of technical risks across the organization's IT systems and infrastructure. Oversees operational Issues management with a strong focus on partnership and collaboration on Information Security and Third-party risk management program. Plays a critical part in ensuring that technology-related risks are adequately managed, compliant with regulatory requirements, and aligned with the organization's overall risk management strategy. Manages professionals and is accountable for the performance and results of a team. Decisions are guided by policies, resources, and business plan. Develop, manage, and guide execution of operational initiatives to achieve tactical objectives. Responsibilities Identify and assess technical risks associated with systems, applications, networks, and infrastructure. Serve as Security subject matter expert to support, coach, and mentor junior level team members. Function as a liaison and advisor, on behalf of the Digital business unit, to the Security business unit (Security). Partner and develop strong relationships with key stakeholders and foster collaboration and engagement, ensuring program alignment. Manage Issues and set clear objectives, define scope, ensure alignment with stakeholders, execute a plan of action, and review and address findings in a timely manner. Work with IT teams to analyze emerging technologies and their associated risks. Develop a strong understanding of the technical and administrative controls needed to secure digital applications and the underlying technologies used to build them. Oversees compliance with corporate standards; assists in defining new standards and refines existing standards related to Security, Issues Management and Third-Party risk programs. Develop and implement risk mitigation strategies to reduce the impact of technical risks on the organization. Design and deploy controls, processes, and procedures to manage identified risks. Ensure that technical systems adhere to industry best practices and regulatory standards (e.g., ISO, NIST, GDPR). Develop and maintain technical risk management policies, procedures, and frameworks. Ensure compliance with internal policies and external regulations (e.g., data privacy, cybersecurity laws). Collaborate with legal, compliance, and internal audit teams to ensure alignment on technical risk issues. Lead and coordinate the response to technical incidents and breaches, including root cause analysis and remediation efforts. Collaborate by actively working across business lines to document procedural and technical interdependency document workflows. Work with cybersecurity teams to address vulnerabilities and improve overall security posture for Digital. Collaborate with and lead cross-functional teams including IT, operations, compliance, and business units to communicate risks, provide guidance on mitigation strategies and document areas for improvement. Present technical risk reports to senior management and board members, highlighting key risk areas and proposed actions. Support and contribute to the Digital Risk and Control Self-Assessment, Third Party Risk Management, and Issues Management programs. Oversee risk assessments of Third party and vendor management program. Establish processes for continuous monitoring of key technical risks. Produce regular risk reports, dashboards, and metrics to provide visibility into the organization's technical risk landscape. Stay up to date with the latest industry trends, regulations, and best practices to continuously improve the risk management function. Evaluate and manage risks associated with third-party vendors and service providers. Conduct risk assessments and reviews of external partners, ensuring compliance with contractual and regulatory requirements. Provide regular reporting and analytics to senior management and stakeholders. Lead and mentor a team of technical risk analysts or engineers. Provide ongoing training and development opportunities to ensure the team is up to date on the latest risk management practices and technologies. Qualifications Extensive hands-on experience conducting risk assessments, vulnerability assessments, and penetration testing to identify areas of risk exposure and improve overall security posture for Digital Business Unit. Strong understanding of the technical and administrative controls needed to secure digital applications and the underlying technologies used to build them. Advanced communication and presentation skills to lead and collaborate with legal, compliance, and internal audit teams and present technical risk reports to senior management and stakeholders. Hands-on experience with technical Issues management, setting clear objectives; scope definition to align with stakeholders; action plan execution and timely review of findings. Hands-on experience overseeing compliance with corporate standards; defining and refining new and existing Security standards applicable to Digital, Issues Management and Third-Party risk programs. Hands-on experience evaluating and managing risks associated with third-party vendors and service providers. Experience ensuring technical systems adhere to industry best practices and regulatory standards (e.g., NIST, ISO). Strong knowledge of information security concepts, and best practices with proven experience with cybersecurity and risk management frameworks such as NIST 800-53, CIS, and ISO 27001. People management experience. Significant issues management and remediation experience. Significant cybersecurity & IT governance experience. Excellent verbal and written communication skills, with the ability to translate technical risks into business language for non-technical stakeholders. Expert analytical/quantitative, reconciliation, and deductive reasoning skills. Effective skill in building strategic and tactical-focused plans and alliances with stakeholders and leaders. Advanced communication and presentation skills; ability to persuade and influence; communicate complex information in an easily understandable manner. Bachelor's degree in computer science, Information Technology, Engineering, or related technical field, or the equivalent combination of training, education, and experience. Desired Qualifications Master's Degree in related field or equivalent combination of training, education, and experience. Certified Information Systems Security Professional (CISSP). Certified Risk and Information Systems Control (CRISC). Certified Information Security Manager (CISM). Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. • Best Companies for Latinos to Work for 2024 • Computerworld Best Places to Work in IT • Forbes 2024 America's Best Large Employers • Forbes 2024 America's Best Employers for New Grads • Forbes 2024 America's Best Employers for Tech Workers • Fortune Best Workplaces for Millennials™ 2024 • Fortune Best Workplaces for Women ™ 2024 • Fortune 100 Best Companies to Work For 2024 • Military Times 2024 Best for Vets Employers • Newsweek Most Loved Workplaces • 2024 PEOPLE Companies That Care • Ripplematch Recruiting Choice Award • Yello and WayUp Top 100 Internship Programs From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $98k-129k yearly est. 60d+ ago
  • Senior Operational Accountant - CPA Preferred

    Navy Federal Credit Union 4.7company rating

    Vienna, VA Job

    To execute Navy Federal's financial accounting processes by applying federal and industry regulations and standards, and to support the accurate reconciliation and of the organization's financial statements and reports. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Work independently with guidance only in the most complex situations Responsibilities Perform accounting activities to include review and analysis of financial statements, ledgers, reconciliations and associated accounts to ensure accurate application of industry standards Perform monthly close activities to include reviewing and monitoring entries to the Trial Balance, Balance Sheet and Income Statement accounts and posting of adjustments Perform account reconciliation, analytics and variance analysis, and provide sufficient supporting documentation Apply basic to broad knowledge of Generally Accepted Accounting Principles (GAAP) and Accounting Standard Codification (ASC) to the preparation of NFCU financial statements Ensure compliance with GAAP and ASC by applying accounting standards in the preparation of NFCU financial statements Identify simplifying assumptions and accounting methods and instances of incorrect application of GAAP/ASC; quantify the impact of such treatment and recommend solutions Conduct in-depth analysis to identify, isolate and resolve discrepancies, and contribute to quality control and process improvement Investigate, resolve and /or escalate complex discrepancies, data entry errors and out of balance situations; prepare and present recommendations for immediate action or proposals for policy changes to prevent losses Build business unit relationships and understand he business needs; serve as point of contact for inquiries and problem resolution in collaboration with all levels of management and staff Perform research to assist with responses to inquiries from internal and external auditors Perform variance analysis and generate reports including associated justification Identify and participate in process and automated improvement initiatives; assist with integration testing and present recommendations for implementation Ensure compliance and keep abreast of emerging accounting policies/updates and assist with the maintenance of the Accounting Policy Manual Apply broad and specialized knowledge of and experience with financial accounting and management, including a thorough understanding of techniques used in analyzing and reporting financial information Assist junior team members with more complex accounting issues; develop and recommend sound solutions Interpret emerging accounting policies and make recommendations for changes to remain in compliance Lead month-end income statement estimate process and coordinate with different business partners Collaborate across the enterprise to ensure the timely and accurate delivery of projects and the proper recording of transactions Is able to communicate effectively and efficiently to all level within the enterprise. Adapts approach to the situation and audience. Mentor and review work of junior level team members Support management with ad hoc requests and projects Qualifications Significant experience in public or private accounting applying complex accounting treatments and resolving complex accounting issues Advanced knowledge and experience working with SOX control environment including documentation and testing of controls and their effectiveness over financial reporting Experience researching technical accounting issues and making recommendations for the application and implementation of accounting principles Significant experience and proficiency with data querying, researching and reporting Experience in leading complex projects and working with cross-functional teams Ability to present findings and conclusions clearly and concisely Advanced knowledge of PC applications to include Microsoft Office, particularly Excel, Access and PowerPoint Certified Public Accountant designation preferred and five years of progressive and relevant experience Advanced skill in handling multiple tasks simultaneously with a high degree of accuracy Advanced leadership skills and ability to coach and train team members in application of complex accounting rules Advanced interpersonal skills and the ability to collaborate with both internal and external contacts and to respond to requests regarding complex financial information/data Advanced analytical, organizational and problem solving skills Expert skill maintaining accuracy with attention to detail and meeting deadlines Effective verbal and written communication skills Demonstrated skill validating accuracy and applicability of underlying data Demonstrated skill in presenting complex financial information clearly and concisely Bachelor's degree in Accounting, Finance or a related field or the equivalent combination of experience, education and training Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. • Best Companies for Latinos to Work for 2024 • Computerworld Best Places to Work in IT • Forbes 2024 America's Best Large Employers • Forbes 2024 America's Best Employers for New Grads • Forbes 2024 America's Best Employers for Tech Workers • Fortune Best Workplaces for Millennials™ 2024 • Fortune Best Workplaces for Women ™ 2024 • Fortune 100 Best Companies to Work For 2024 • Military Times 2024 Best for Vets Employers • Newsweek Most Loved Workplaces • 2024 PEOPLE Companies That Care • Ripplematch Recruiting Choice Award • Yello and WayUp Top 100 Internship Programs From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $69k-96k yearly est. 60d+ ago
  • Generative AI Engineer IV

    Navy Federal Credit Union 4.7company rating

    Vienna, VA Job

    The Cognitive and Generative-AI Engineering team, part of the Enterprise Data and Information Management (EDIM) department, is responsible for developing and implementing AI-driven solutions that enhance and scale AI adoption across Navy Federal Credit Union. This is a pivotal role in the AI Center for Enablement, leading the design and implementation of cutting-edge AI systems. This role leverages and adapts state-of-the-art large language models (LLMs) to solve complex business problems and identifies opportunities to build modular and reusable components. The incumbent will collaborate with ETS (Enterprise Technology Services) and Business partners including Enterprise Architecture, Enterprise AI Strategy, and the AI Working Group to build and drive solutions. They will provide delivery and ongoing support for NFCU's data science, advanced analytics, and augmented intelligence technologies, executing on the strategic vision and ensuring the successful implementation of AI initiatives across the organization. Successful candidates will exhibit excellent problem-solving skills, effective communication and analytical skills, as well as strong leadership qualities. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities As a key member of the AI Center for Enablement (C4E), provide platform, engineering, and enablement services to drive the adoption and utilization of Generative AI capabilities, fostering technological innovation and improving member experience through foundational AI capabilities. Develop AI standards and best practices and establish processes for curating and registering AI models into Model Garden, ensuring compliance with regulatory and security standards throughout the model lifecycle. Define, publish and socialize technology roadmaps for AI/ML enabled capabilities supporting business use cases and outcomes. Partner with senior EDIM, technology product, and engineering leaders to shape and contribute to the strategic goals and direction needed to continuously evolve NFCU's AI Center For Enablement capabilities. Lead and support enterprise developer productivity initiatives by leveraging AI-assisted coding assistants and creating chatbots for IT to drive efficiencies, navigating a complex environment with various tools and programming languages, and ensuring adoption and productivity gains across the organization. Design, develop and deploy AI Engineering solutions with a focus on enabling AI governance, incorporating automated ground truth validation processes, toxicity filters, and transparency measures. Curate, process and augment high-quality multimodal data while integrating RAG for robust model grounding and improved accuracy. Develop AI chatbots or agents by adapting task-oriented LLM models fine-tuned to meet NFCU-specific domains and evaluate model outcomes to ensure accuracy, reduce significant hallucinations, and assure compliance. Partner with business stakeholders to evaluate commercial AI solutions against custom-built options and deliver data-driven Build vs. Buy recommendations that balance technical capabilities, costs, reusability, and strategic business outcomes. Build and maintain strategic partnerships with technology vendors and professional services firms specializing in advanced analytics, generative AI, and natural language processing (NLP) to drive NFCU value outcomes. Build core engineering competencies in GPT algorithms, data ingestion for Large Language Models (LLMs), prompt engineering, and NLP/Chatbot interface construction. Qualifications Bachelor's degree in Computer Science, Data Science, Data Analytics, Engineering, Statistics, Mathematics or related technical field. Experience with building and configuring a foundational GenAI platform including Model Garden, LLM model curation, prompt engineering, and setting up operational Governance controls. Experience with creating and publishing AI Standards, Best Practices, Architecture is required. Proven track record of driving and coordinating use of GenAI Code Assistants (GitHub Copilot, etc.) to drive Developer Productivity initiatives across the organization with clear value metrics. Hands-on experience building production grade AI agents using industry leading platforms (Azure AI Foundry, etc.). Experience with data platforms (Databricks, etc.) and organizing, cataloging and chunking of unstructured data for scalable Generative-AI solutions and robust knowledge management. Hands-on experience leveraging advanced techniques including Retrieval Augmented Generation to drive model accuracy, minimize hallucinations, and ground the model in facts, specifically when building AI Chatbots. Experience with vector stores and graph databases for managing complex relationships to use in AI applications such as recommendation systems. Robust experience in Azure AI/Data solutions and a deep understanding of the evolving AI landscape, with proven track record in API integrations for accessing LLMs. Strong leadership capabilities with experience collaborating with cross functional teams and leading, and engaging teams. Working knowledge of Scaled Agile delivery approaches, Azure DevOps, and general CI/CD concepts. Strong communication and presentation skills to explain designs and solutions to business and technical stakeholders. Solid experience with Python and SQL required. Desired Qualifications Master's in Computer Science, Data Science, Data Analytics, Engineering, Statistics, Mathematics or related technical field. 7 years of experience in advanced AI/ML technologies. Experience working in an AI Center for Enablement. Experience with AI Governance and LLM Security methods. Experience with AIOps, Cost Scaling and model performance tuning. Knowledge of Navy Federal Credit Union instructions, standards, and procedures. Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. • Best Companies for Latinos to Work for 2024 • Computerworld Best Places to Work in IT • Forbes 2024 America's Best Large Employers • Forbes 2024 America's Best Employers for New Grads • Forbes 2024 America's Best Employers for Tech Workers • Fortune Best Workplaces for Millennials™ 2024 • Fortune Best Workplaces for Women ™ 2024 • Fortune 100 Best Companies to Work For 2024 • Military Times 2024 Best for Vets Employers • Newsweek Most Loved Workplaces • 2024 PEOPLE Companies That Care • Ripplematch Recruiting Choice Award • Yello and WayUp Top 100 Internship Programs From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $86k-115k yearly est. 1d ago
  • Platform Engineer (Virtual Server Engineering)

    Navy Federal Credit Union 4.7company rating

    Vienna, VA Job

    The Virtual Server Engineering (VSE) team provides infrastructure design, implementation, and management for virtualized infrastructure and the supporting physical server infrastructure. These services include virtualization platforms, disaster recovery, migration, automation, monitoring, and optimization of the virtual environment. Virtual Server Engineering uses Site Reliability Engineering (SRE) principles and engineering discipline to design, build and maintain large-scale Virtual Environments with high efficiency and availability using the combination of software and systems engineering practices. In this position, you will leverage an SRE mindset and a set of engineering approaches to running better production systems and optimizations, with efforts focused on limiting time spent on reactive operational work, eliminating manual work through automation, performance tuning, and growing the efficiency of production systems. Our Virtual Server Engineers are responsible for the big picture of how our systems relate and communicate; we use a breadth of tools and approaches to tackle a broad spectrum of problems. VSEs' culture of diversity, intellectual curiosity, creative problem-solving, and openness is essential to its success. Our organization brings together people with various backgrounds, experiences, and perspectives. We encourage everyone to collaborate, both within and outside our team, think big, and take risks in a blame-free environment. We promote self-direction to work on meaningful projects while striving to build an environment that provides the support and mentorship needed to learn and grow. Responsibilities Design, implement, and support large-scale Virtual Environments using Red Hat OpenShift Virtualization and Nutanix AHV, including engaging in and improving the whole lifecycle of services - from inception and design to deployment, operation, and refinement, and through decommissioning Design, implement, and support large-scale Hardware Environments (e.g., Cisco, HP, Dell), including engaging in and improving the whole lifecycle of services - from inception and design to deployment, operation, and refinement, and through decommissioning Identify opportunities to leverage and implement automation and Infrastructure as Code to provision and maintain our virtual environment and increase customer enablement. Leverage automation to reduce the number of manual processes performed to have more time to focus on value-added work Support and maintain services and systems before they go live and when in production, including monitoring availability, latency, performance, and overall system health Contribute to systematic exploration, discovery, and recommendation of new and emerging technologies pertaining to VSEs' services Create, update, and maintain documentation reflecting all virtual environments' architecture, configuration, and operation Provide incident and ticket responses and participate in an On-Call rotation Qualifications BS degree in Computer Science or a related technical field or equivalent experience Five years or more of practical experience Strong firsthand experience with large-scale Virtual Environments using Red Hat OpenShift Virtualization and/or Nutanix AHV Strong firsthand experience with large-scale Hardware Environments (e.g., Cisco, HP, Dell) Experience with containerization of software services (e.g., OpenShift, Docker, Kubernetes) Experience with scripting languages (e.g., JavaScript, Python, Bash, and PowerCLI) Experience with Automation software (e.g., Ansible, Packer, Terraform, Azure Automation) Experience with version control, GIT experience preferred General knowledge of both networking and storage systems Desired Qualifications An interest in crafting, analyzing, and improving large-scale Virtual Environments Familiar with Agile methodology and using Azure DevOps (ADO) Bring a systematic problem-solving approach, solid communication skills, and a sense of ownership and drive Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. • Best Companies for Latinos to Work for 2024 • Computerworld Best Places to Work in IT • Forbes 2024 America's Best Large Employers • Forbes 2024 America's Best Employers for New Grads • Forbes 2024 America's Best Employers for Tech Workers • Fortune Best Workplaces for Millennials™ 2024 • Fortune Best Workplaces for Women ™ 2024 • Fortune 100 Best Companies to Work For 2024 • Military Times 2024 Best for Vets Employers • Newsweek Most Loved Workplaces • 2024 PEOPLE Companies That Care • Ripplematch Recruiting Choice Award • Yello and WayUp Top 100 Internship Programs From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $84k-109k yearly est. 1d ago
  • Director, Data Platform

    Credit Acceptance 4.5company rating

    Remote Job

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! We're seeking a Director of Data Platform to provide technical and architectural leadership within the data engineering organization. In this role, you'll champion to build out a modern data platform across the data space that is critical to the success of modernization and growth at Credit Acceptance. As the director, you'll be responsible for leading the technical vision, strategy, architecture, and execution of the modern data platform, collaborating both within the data team and outside to ensure successful deliveries in production, representing the data team in various technical forums across engineering to enable data capabilities at the ecosystem level. The ideal candidate brings 15+ years of engineering experience with a significant depth in data technology, distributed systems, and cloud services. You'll serve as both a hands-on technical leader and a strategic advisor, helping to establish robust, scalable foundations that enable innovation across the organization. Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required . However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member. Develop and drive the long-term vision for enterprise data platforms and architecture, ensuring alignment with organizational goals and priorities. Formulate and implement the data platform strategy across the data space including but not limited to big data, real time, transaction/operational, governance, observability, integration, and AIML to modernize data capabilities. Oversee the design and development of scalable data platform that enable different use cases across the company in order to scale and create self-serve data success. Lead the development and continuous evolution of scalable, robust, and business-aligned data platforms, driving the adoption of modern tools and technologies, including cloud-native services, distributed computing, and real-time data processing. Effectively communicate data technologies, strategies, roadmap and progress reports to executive leadership teams and stakeholders, ensuring alignment with the company's broader vision and goals. Stay ahead of industry trends and emerging technologies, translating them into actionable initiatives to drive innovation and maintain the company's market leadership. Build a strong engineering organization and foster solid engineering disciplines by leading by example and mentoring team members. Collaborate both with the data team and across engineering on technology and architectural strategy and decision making. Exemplify technical innovation and contribute to critical system design, implementation and operation success. Formulate technology and architectural decision frameworks that embed engineering disciplines Become an expert in the business process domain to better support and align technologies with business outcomes Work with the engineering leadership team to develop and execute on the company's technical and business strategy Conduct impact analysis to proactively identify impact of changes across multiple applications/systems. Perform technical due diligence and architectural assessments of third-party technologies and solutions. Experiment and test ideas, validate assumptions against needs, reach conclusions and recommend solutions Document standards, best practices, and engineering artifacts so others can easily understand them and build and maintain the best in class software systems Debug the critical problems which arise in production and execute effective solutions within the application and across multiple applications/systems Lead continuous learning and process improvement activities to improve design and overall engineering practices Grow talent by participating in hiring and mentoring team members Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience Minimum of 15 years of software engineering experience or comparable depth of experience Experience in the leadership role overseeing technical direction of data platform, technology and architecture Expert knowledge of software engineering best practices with experience building modern data platform, products and solutions Expert understanding and use of modern data technology end to end including but not limited to source system, data integration, data acquisition, data ingestion, data transformation, data aggregation, data governance, business intelligence, data warehouse, data lake, NoSQL, object storage, streaming etc. Extensive experience with building and driving adoption of software engineering best practices Strong understanding of distributed systems, cloud computing, and microservices architecture Demonstrated success in building strong engineering organizations by attracting, recruiting, growing and retaining talent Demonstrated success in building mission-critical enterprise class data platforms that delivers business impact Demonstrated the ability to work with business partners, cross functional teams along with coaching and mentoring team members In-depth experience with building big data real time production systems that deliver business success Experienced in communicating and articulating technology subjects in the context of business and providing timely and clear communication Well versed in delivery mechanisms such as Agile Preferred: Financial services or FinTech industry experience Knowledge and Skills: Architecture and Design: Ability to implement world class solutions that meet the needs of the business and customer, and help deliver growth and innovation. Leadership: Be a thought leader and demonstrate leadership to mentor team members, influence change and drive for the business outcome Ability to challenge the status quo and influence stakeholders to create innovative solutions Be collaborative with other team members, seeking a diversity of thought to meet business outcomes Ability to foster strong relationships across the organization Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day Strong experience and understanding of how to connect the work being done and how it drives business value Ability to communicate complex technical information (both verbal and written) to all levels, including senior leadership Ability to work independently and as part of a team in a fast-paced, dynamic environment. Target Compensation: A competitive base salary range from $208,7610 - $ 306,183 . This position is eligible for an annual variable bonus of cash and equity, between 20-60%. F inal compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. INDENGLP #zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting To create an environment where people do their best work, we focus on the dimensions of Organizational Health. All leaders must: Identify the Right People by recognizing top talent Set Clear Expectations by managing change and directing others Train team members and focus on developing talent Performance Manage by ensuring accountability and driving results Create the Right Environment by establishing trust and managing conflict Maintain the Right Number of team members needed to build an effective team Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice ! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S . We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
    $208.8k-306.2k yearly 3d ago
  • Cyber Security Engineer IV - Encryption

    Navy Federal Credit Union 4.7company rating

    Vienna, VA Job

    This position is for a Cyber Security Engineer IV - Data Security Services with a concentration on data security (e.g. HSM management, encryption, data encryption, data inventory management, and Database Activity Monitoring (DAM)). The right candidate will be a self-starter who can serve in a technical lead role, aid with technical project management/oversight, and provide hands-on support within areas of focus. The role involves providing lead support and technical guidance to several key technology solutions, as well as supporting data security solutions from the conceptual phase to operationalization, as well as supporting troubleshooting initiatives, root cause analysis, and solution maturation. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide technical guidance and mentoring to less experienced team member engineers supporting technologies within area of focus Provide technical guidance to data encryption solutions and projects Provide technical guidance to data inventory management solutions and projects Provide technical guidance to DAM solutions and projects Technical understanding of HSM management Evaluate technical solutions in response to business challenges Provide thought guidance in support of continuous improvements and service maturation Present technical solutions as needed for knowledge sharing and acceptance Provide project support and status reporting Establish and maintain system documentation Represent changes via CAB meetings Present new solutions and architectures via ARB meetings Collaborate with partnering teams in support of solution development and deployment Qualifications Bachelor's Degree in Computer or Electrical Engineering, Computer Science or related field or equivalent work experience Hands-on experience and knowledge of Cyber Engineering with a concentration on database security Hands-on experience with database and file encryption technologies (preferably Thales CipherTrust or Vormetric) Hands-on experience and knowledge with System design, administration, and security Hands-on experience with database activity monitoring (preferably Guardium or Imperva). Understanding of data inventory mgt (preferably BigID or similar tool) Strong team player, able to communicate and show leadership amongst teams of similarly knowledgeable specialists and Engineers. Experience supporting technical teams in a supporting role Experience working with Incident, Problem, and Change Management Proficient and professional verbal and written communication, including group training. Desired Qualifications 5+ years' experience with Network design, administration, and security Experience with data/file security platforms (preferably Guardium or CipherTrust) Familiarity and/or prior experience working with Cloud environment(s) (e.g. Azure, AWS, or OCI) Active CISSP Certification Active Certification in Microsoft SQL Server or Oracle Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 (May require nights and/or weekends based on project needs. Travel is required but limited to less than 5%.) This is a hybrid position with two days a week in the office (Vienna, VA or Pensacola, FL). About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. • Best Companies for Latinos to Work for 2024 • Computerworld Best Places to Work in IT • Forbes 2024 America's Best Large Employers • Forbes 2024 America's Best Employers for New Grads • Forbes 2024 America's Best Employers for Tech Workers • Fortune Best Workplaces for Millennials™ 2024 • Fortune Best Workplaces for Women ™ 2024 • Fortune 100 Best Companies to Work For 2024 • Military Times 2024 Best for Vets Employers • Newsweek Most Loved Workplaces • 2024 PEOPLE Companies That Care • Ripplematch Recruiting Choice Award • Yello and WayUp Top 100 Internship Programs From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $81k-103k yearly est. 1d ago
  • Project Manager I (Marketing)

    Navy Federal Credit Union 4.7company rating

    Vienna, VA Job

    To plan, manage, and execute all aspects of life-cycle projects from inception through implementation. To develop project plans and deliver solutions on schedule and within budget in support of service innovations and organizational and process changes/enhancements. Digital Notification Services Project Manager Opportunity Digital Notification Services (DNS) is a small but mighty cross-functional team within the Navy Federal Marketing Department, responsible for creating and delivering critical, time-sensitive messages that help our members make informed financial decisions. We are currently seeking a new Project Manager to help elevate our capabilities and processes as we continue to improve the speed and efficiency of delivering non-marketing messages to our members. The ideal candidate will thrive in a fast-paced environment and have the experience and skills needed to lead high-visibility projects across the organization. Extremely well-organized and comfortable working across multiple levels of the credit union, they will bring exceptional stakeholder management skills, strong attention to detail, and a proven ability to manage complex initiatives. Experience leading agile teams is a must. The Project Manager will play a key role in helping DNS transition to an Agile delivery model, driving improvements in collaboration, flexibility, and responsiveness. A strong commitment to member experience and a hands-on approach to team leadership are essential for success in this role. If you're passionate about operational excellence, energized by high-impact work, and ready to help shape the future of member communications at Navy Federal, we'd love to hear from you. Responsibilities Ensures effective management of projects from inception through implementation Defines, develops and executes project plans, including scope definition, expectations, activities, cost estimates, and schedules Works with the business group to determine and understand business requirements Manages projects from concept through the planning, analysis, design, testing, implementation, and transition phases Develops clear and concise "big picture" of projects within Navy Federal organizational goals Directs and leads Project Teams by developing and coordinating work plans, schedules, milestones, deliverables, and training Manages project budgets including risk and impact of changes to project plans Identifies and minimizes project risks or constraints that would impact project deliverables Identifies, communicates, and resolves branch/division/department areas of concern, or cross-organizational that may impede or impact other projects/initiatives Maintains/archives project documentation Ensures project deliverables are met in accordance with customers' expectations Sets, manages, and communicates client expectations for the project Oversees project progress to ensure project documentation and schedules are in compliance with previously agreed requirements and standards Identifies, escalates and/or resolves issues associated with project(s) ensuring deliverables conform to established quality and schedules Monitors and controls risks to ensure timelines are met and project goals are attained Facilitates project team and client meetings for the resolution of project issues Provides project status reports to management Ensures success of projects by working closely with Procurement regarding vendor contracts Works closely with Procurement to clearly define and understand contracts, including language, scope, pre- and post-award, contract closure, basic legal aspects, and risk management Manages contracts' quality assurance, including contract administration and execution Manages contract budget, cost control mechanisms and Change control Serves as primary point of contact for project management and related issues. Secures resources and ensures optimum utilization of those resources, meeting budgetary requirements Allocates project team assignments to ensure accountability, establishes a team environment, manages personnel changes, and executes the training plan Manages, executes, and communicates project plan, changes, direction, approach, and priorities based on changing business requirements, circumstances, new information and/or budget considerations to stakeholders Establishes team objectives and assignments, reviews work products, and provides timely feedback to staff regarding performance; may provide input to team members' performance appraisals Promotes team building and skills development of project team members Manages small, multiple projects, or portions of a larger project Identifies, communicates, escalates, and resolves project issues and risks to branch/division management Provides guidance to help team members and stakeholders Fosters relationships with staff, peers, and business unit Participates in contract management efforts, including contract development, monitoring and issue resolution Performs other related duties as assigned Qualifications Experience in progressively responsible administrative positions that demonstrate the ability to work independently and manage multiple priorities effectively Experience working with all levels of employees, management, stakeholders, and vendors Proficiency with PCs and related software applications (word processing, spreadsheet, presentation, and database applications) Effective planning, organizational, and problem solving skills Effective interpersonal, verbal, and written communication skills Demonstrated skill in exercising initiative, good judgment, and making sound and timely decisions Demonstrated skill achieving goals and objectives Desired Qualifcation(s) Experience managing projects using Azure DevOps (ADO) and Adobe Workfront for backlog management, sprint planning, task tracking, and reporting. Scrum Master certification and experience a strong plus Experience coordinating cross-functional teams, including developers, designers, and business stakeholders Excellent communication and stakeholder management skills, especially in fast-paced or matrixed environments. Comfortable with reporting to leadership on project status, risks, and escalations with data-driven updates Technical acumen, able to understand software development lifecycles (SDLC) and basic infrastructure concepts Strong organizational and problem-solving skills, with the ability to manage multiple priorities and deadlines simultaneously Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. • Best Companies for Latinos to Work for 2024 • Computerworld Best Places to Work in IT • Forbes 2024 America's Best Large Employers • Forbes 2024 America's Best Employers for New Grads • Forbes 2024 America's Best Employers for Tech Workers • Fortune Best Workplaces for Millennials™ 2024 • Fortune Best Workplaces for Women ™ 2024 • Fortune 100 Best Companies to Work For 2024 • Military Times 2024 Best for Vets Employers • Newsweek Most Loved Workplaces • 2024 PEOPLE Companies That Care • Ripplematch Recruiting Choice Award • Yello and WayUp Top 100 Internship Programs From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran. Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $65k-90k yearly est. 2d ago
  • Employee Relations Specialist

    First Point Group 3.9company rating

    Reston, VA Job

    We're currently staffing for 2 HR Employee Relations Professionals for one of our major Oil & Gas / Energy Renewables clients. Looking for a Level 1 and a Level 2. Job Title: Employee Relations Specialist X 2 (Level 1 & Level 2) Pay Rates: L1 ($52-$67/hr) & L2 ($60-$77/hr) Location: Reston, VA (Preferred) | Glendale, AZ considered for the right candidate (Hybrid schedule) Work Type: 12 months (contract-to-possible perm conversion) Overview: We're seeking an experienced Employee Relations (ER) Specialist to help foster a respectful, inclusive, and compliant workplace environment. In this role, you'll be instrumental in upholding our Vision, Values, and Commitments by addressing employee concerns, conducting thorough investigations, and advising leaders on sensitive ER matters. Though your focus will be on a specific geographic region, your expertise may also support broader, cross-regional initiatives. This is a hybrid position based out of one of our primary office locations (Reston, VA; Glendale, AZ; or Houston, TX). Relocation is not provided. Key Responsibilities: Lead complex workplace investigations from start to finish, including intake, interviews, documentation, reporting, and follow-up actions. Address a range of concerns including potential violations of company policy, discrimination, harassment, retaliation, bullying, and other workplace conduct issues. Provide expert coaching and guidance to managers and leaders on handling ER matters such as conflict resolution, performance management, workforce reductions, and mental health concerns. Collaborate with internal partners across Legal, HR, Ethics & Compliance, Security, and Labor Relations to ensure a consistent, fair, and legally compliant approach to ER issues. Facilitate and deliver training programs related to employee relations and workplace conduct. Leverage ER data to identify trends and provide actionable insights to enhance the employee experience. Support workforce reduction processes in coordination with Project HR and leadership. Participate in ER projects and initiatives as assigned. Qualifications: Education & Experience: Level 1: Bachelor's degree (or international equivalent) plus 5-8 years of relevant experience, or 9-12 years of related work experience in lieu of a degree. Level 2: Bachelor's degree (or international equivalent) plus 8-10 years of relevant experience, or 12-14 years of relevant work experience without a degree. Preferred Skills & Competencies: Formal training or certification in workplace investigations strongly preferred. Demonstrated success leading investigations with outcomes that withstand legal review. Deep understanding of employment law, HR compliance, and ER best practices. Strong communication and influencing skills, with the ability to engage stakeholders at all levels-even in challenging situations. Excellent judgment, confidentiality, and ethical standards. Skilled in case management systems and data analysis to identify patterns and recommend proactive solutions. Ability to work effectively across diverse cultures and regions. Empathetic and compassionate, yet direct and confident in delivering feedback and navigating difficult conversations. Willingness to travel as needed.
    $60-77 hourly 10d ago
  • Senior Full Stack Software Engineer, DVM

    Credit Acceptance 4.5company rating

    Remote Job

    Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! We're seeking a senior software engineer to help us change the automobile financing experience for those struggling with their credit rating by creating a highly respectful and empowering experience. We are a small but growing team, running the creation and growth of a new offering like a start-up, but with the backing of a successful, long-standing stalwart of the auto finance world. We'll be experimenting and iterating a ton and breaking new ground, so your creativity will be in play, along with your technical skills. And, as we continue to grow the team, you'll get the opportunity to lead and mentor teammates. If this sounds as cool to you as it already is for us, and you want to join this team, we'd love to talk to you! Outcomes and Activities: This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member Design and develop software and improve existing code to make it more efficient to detect bugs in the code Develop product features across the full technology stack, including web services (Java) and both web and mobile user experiences Write unit-tests and validate your software against acceptance criteria Author, apply and advocate for team coding, documenting and testing standards Conduct impact analysis to proactively identify impact of a change across multiple applications Learn the business process domain to better support the business Experiment and test ideas, validate assumptions against needs, reach conclusions and recommend solutions Lead code reviews and communicate application changes Document code and projects so others can easily understand, maintain and support Debug the problems which arise in production and propose effective solutions within the application and across multiple applications Read, write and review design documents Contribute to team's sprint commitments and actively participate in our Agile practices Lead continuous learning activities to improve design and code quality as well as to increase application domain knowledge Participate in the talent selection process Guide and review the code, designs and documentation of less experienced software engineers Competencies: The following items detail how you will be successful in this role. Customer Empathy: Customer Empathy is the ability to understand the perspectives, pain points, and experiences of customers. It involves actively putting oneself in the customer's shoes, comprehending their needs and challenges, and using that understanding to provide a better, more customer-centric experience. Engineering Excellence: Engineering Excellence is about bringing great craftsmanship and thought leadership to deliver an outstanding product that delights customers and solves for the business. This involves the pursuit and achievement of high standards, best practices, innovation, and superior solutions. One Team: A One Team mindset refers to a collaborative approach across the organization, where individuals work together seamlessly, without boundaries, as a single, cohesive team. Shared goals, open communication and mutual support create a sense of collective purpose. This enables teams to navigate challenges and pursue shared objectives more effectively. Owner's Mindset: Owner's Mindset involves adopting a set of behaviors that reflect a sense of responsibility, accountability, strategic thinking, and a proactive approach to managing your domain. As an owner, you understand the business and your domain(s) deeply and solve for the right outcome for the domain(s) and the business. Requirements: Bachelor's degree in Computer Science, Information Systems, or closely related field of study; or equivalent work experience Minimum 5 years of software engineering experience or comparable depth of experience Strong understanding and use of one or more object-oriented programming languages and design patterns Practical experience in Software Development Life Cycle (SDLC) including Agile/SCRUM and Waterfall Practical experience in data modeling, design and messaging Experience working on mission-critical enterprise class applications Demonstrated ability to coach and mentor less experienced team members Willingness to participate in an on-call rotation Preferred: Experience in the lead role overseeing technical direction of a team of software engineering talent Advanced understanding of IDEs, have the ability to navigate through them quickly and leverage advanced features to improve your performance In-depth usage and creation of application programming interfaces (API) and frameworks in their particular field: JSON, Rest/SOAP based Web Services, JUnit, Jenkins and Bitbucket preferred Experience in API security, analytics, throttling, caching, logging, request and response modifications Experience in creating REST API documentation using Swagger or similar tools desirable Ability to use DDL to create database objects and relationships, construct advanced queries, and optimize query performance Financial services industry or startup experience Knowledge and Skills: Ability to challenge the status quo and influence stakeholders to create innovative solutions Be collaborative with other team members, seeking a diversity of thought to meet business outcomes Bring a strong understanding of relevant and emerging technologies, provide input and coach team members and embed learning and innovation in the day-to-day Ability to communicate complex technical information (both verbal and written) to all levels, including senior leadership Target Compensation : A competitive base salary range from $130,047 - $190,736 . This position is eligible for an annual variable cash bonus, between 7.5 - 15%. Final compensation within the range is influenced by many factors including role-specific skills, depth and experience level, industry background, relevant education and certifications. Candidates who reside in the following major metropolitan areas may be eligible for a premium on top of the posted range based on their specific zone: San Francisco, Seattle, Boston, New York City, Los Angeles and San Diego. INDENGLP #zip #LI-Remote Benefits Excellent benefits package that includes 401(K) match, adoption assistance, parental leave, tuition reimbursement, comprehensive medical/ dental/vision and many nonstandard benefits that make us a Great Place to Work Our Company Values: To be successful in this role, Team Members need to be: Positive by maintaining resiliency and focusing on solutions Respectful by collaborating and actively listening Insightful by cultivating innovation, accumulating business and role specific knowledge, demonstrating self-awareness and making quality decisions Direct by effectively communicating and conveying courage Earnest by taking accountability, applying feedback and effectively planning and priority setting Expectations: Remain compliant with our policies processes and legal guidelines All other duties as assigned Attendance as required by department Advice ! We understand that your career search may look different than others. Our hiring team wants to make sure that this would be a fit not just for us, but for you long term. If you are actively looking or starting to explore new opportunities, send us your application! P.S . We have great details around our stats, success, history and more. We're proud of our culture and are happy to share why - let's talk! Required degrees must have been earned at institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent. Credit Acceptance is dedicated to providing a safe and inclusive working environment for all. As part of our Culture of Compliance, we are proud to be an Equal Opportunity Employer and value our culturally diverse workforce. All qualified applicants will receive consideration for employment regardless of the person's age, race, color, religion, sex, gender, sexual orientation, gender identity, national origin, veteran or disability status, criminal history, or any other legally protected characteristic. California Residents: Please click here for the California Consumer Privacy Act (CCPA) notice regarding the personal information Credit Acceptance may collect from you.
    $130k-190.7k yearly 42d ago
  • Financial Customer Service Professional

    Empower 4.3company rating

    Remote or Dubuque, IA Job

    Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. ** While this is a remote position, candidates must be willing to come into the office 4 to 6 times per year ** 1000 Jackson St. Dubuque, IA 52001 What you will do Work in collaboration with a team of associates and launch your financial services career in our call center! New to the industry? No problem. Develop a solid foundation through our paid associate training program and receive continuous coaching for your role and career trajectory. Partner with our team and clients to: Provide excellent service within our call center for our customers' retirement savings accounts Educate and empower our customers without having to make cold calls or sales Communicate critical plan updates and changes Process contribution changes, loans, and withdrawals Process general account changes upon direction from the customer Receive the opportunity to train and study to obtain FINRA Series 6 & 63 licenses What you will bring Availability to work a 40-hour work week, outside of traditional business hours, Monday through Friday with an occasional Saturday Associates degree or higher AND at least one year of customer service experience (including but not limited to food service, retail, hospitality, teaching, military, or banking) OR two or more years of customer service experience Capability to work overtime as required based on business need What will set you apart Fluency in both English and Spanish Financial Services or call center experience FINRA series 6 and 63 or higher equivalent licensure A passion for providing quality customer service Desire to engage with customers over the phone Capability to adapt communication style while servicing our diverse customer base Attention to detail and ability to learn and apply financial industry policies, processes, and procedures Required Minimum Internet Specifications: To ensure you are set up for success, you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to attend training and work without interruption. Other necessary computer equipment, headset and training materials will be provided. Minimum service level of 50Mbps download and 10Mbps upload to ensure the best voice quality Associates are required to connect their computers directly to a modem or router using an Ethernet cable to ensure consistent voice quality. #PJPS What we offer you We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance. Medical, dental, vision and life insurance Retirement savings - 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup Tuition reimbursement up to $5,250/year Business-casual environment that includes the option to wear jeans Generous paid time off upon hire - including a paid time off program plus ten paid company holidays and three floating holidays each calendar year Paid volunteer time - 16 hours per calendar year Leave of absence programs - including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) Business Resource Groups (BRGs) - internal networks that rally around common interest, experiences and identities such as race, ethnicity, gender, ability, military status and sexual orientation. BRGs play a vital role in educating and engaging our people and advancing our business priorities. Base Salary Range $37,000.00 - $50,950.00 The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Equal opportunity employer • Drug-free workplace We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.*** Job Posting End Date at 12:01 am on: 06-04-2025 Want the latest money news and views shaping how we live, work and play? Sign up for Empower's free newsletter and check out The Currency. Workplace Flexibility: Remote
    $37k-51k yearly 2d ago
  • Network Automation Intern

    The Commonwealth of Massachusetts 4.7company rating

    Remote or Chelsea, MA Job

    About Us The Executive Office of Technology Services and Security (EOTSS) is the lead enterprise technology organization for the Commonwealth of Massachusetts. Charged with driving the ongoing alignment of business and technology across the Commonwealth's Executive Branch, EOTSS oversees and manages the enterprise technology, digital infrastructure and services, as well as the Commonwealth Security Operations Center and an enterprise Standard Operating Environment that includes an information security and risk management framework for over 125 state agencies and over 43,000 state employees. We directly serve our constituents by providing digital services and tools that enable taxpayers, drivers, businesses, visitors, families and other citizens to do business with the Commonwealth in a way that makes every interaction with government easier, faster, and more secure. Our Mission: We provide technology leadership across the Commonwealth to enhance the quality of public service and foster positive community outcomes. About the Role EOTSS is seeking to hire a Network Automation Intern to join the EOTSS Network Engineering Team. The EOTSS Networking Engineering Team provides reliable Network Services and support to all Commonwealth of Massachusetts customers. The networking services provided by the team include network design, implementation, installation, and management. The Network Engineering Team is especially skilled in and specializes in complex routing configurations, wireless networking, and the use of Visio for creating diagrams in support of the infrastructure. The team provides Tier two support to the Network Operations Team and routinely joins Major Incident conference bridges to help with troubleshooting incidents to their resolution. The Network Automation Intern will learn what it is like to be part of day-to-day operations. The intern will observe and participate in various incidents and change management processes. The intern will also have exposure to documentation and diagram updates. The intern will work closely with our Network Analysts and Network Engineers with asset inventory reconciliation. The primary work location for this role will be 200 Arlington Street Chelsea, Massachusetts 02150. The work schedule for this position is Monday through Friday, 8AM to 4PM EST. This position is expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed. All offers of employment into this position are conditional and subject to passing: a Massachusetts Criminal Background Check (CORI); a security clearance (fingerprinting) consistent with IRS and/or public safety requirements; and security training. Preferred Skills & Qualifications: • Understanding of TCP IP (IP addressing). • Understanding of network concepts. o Local Area networks (LAN) o Wide Area Networks (WAN) o Network Management o Basic Network security concepts • Ability to read and write scripts in a modern language (Perl, Python, etc.). • Working knowledge/experience with Microsoft Office Suite and Office 365. • Analytical and problem-solving abilities. • Customer service skills. • Excellent communication and writing skills. • Self-motivated and ability to learn quickly. • Ability to prioritize work/specific incidents. Qualifications First consideration will be given to those applicants that apply within the first 14 days. Please see Preferred Qualifications. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
    $30k-36k yearly est. 7d ago

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