Rosewood Hotels & Resorts jobs in Washington, DC

Press space or enter keys to toggle section visibility Rosewood Washington, D.C. is seeking a dedicated and detail-oriented Assistant Director of Finance to join our team! Nestled in the heart of historic Georgetown, our property blends timeless elegance with modern luxury, and our passionate team is committed to delivering intuitive, heartfelt service that reflects the spirit of Relationship Hospitality. Overview: The Assistant Director of Finance is responsible for directly managing the Accounting Department's daily activities. This role is instrumental in ensuring the accurate processing of financial transactions, optimizing cash flow, and maintaining positive relationships with guests and vendors. The Assistant Director of Finance is a key contributor to the financial stability of the hotel and will work with cross-functional teams to streamline processes, provide guidance and improve overall financial performance. You will assist with preparing an accurate financial statement each month and helping with balance sheet reconciliations. Responsibilities: * Maintain complete knowledge of and comply with all Rosewood departmental policies, service procedures and hotel standards. * Ensure that standards are maintained at a superior level on a daily basis. * Coordinate the month-end closing process. * Prepare journal entries in accordance with required procedures. * Prepare balance sheet reconciliations on a monthly basis; provide backup for each account. * Clear reconciling items promptly. * Hire, coach, counsel and motivate Accounting Staff. * Ensure general ledger accounts adhere to Uniform Chart of Accounts and company policy. * Count General Cashier Safe no less than once a month; report results to DFBP. * Prepare 8029 filing by February 28th of each year. * Ensure 1099's are filed by January 31st. * Ensure W2's are filed by January 31st. * Ensure quarterly tip education is performed. * Maintain and update contract file. * Ensure all taxes are filed and prepared accurately each month. (I.e., sales, occupancy, etc.) * Prepare and participate with annual public accounting firm audit of books and records, owner audits and corporate office audits. * Prepare annual performance reviews of staff. * Cover responsibilities of DFBP in their absence. * Participate in required meetings. * Process payroll on a bi-weekly basis and handle all payroll reporting and journal entries * Maintain accounts receivable by billing clients and guests, attending credit and BEO Meetings, and preparing related month-end journals. * Directly handle all/any taxing authority audits, defending any inaccuracies presented in an audit. * Perform any special projects required by DFBP. * Perform self-audits within finance department. * Maintain end of month work papers in organized and easily accessible files. * Maintain a tax calendar noting due dates each year * Balance intercompany accounts. * Assist in the preparation of budgets; help to maintain compliance to budget guidelines. * Maintain/update the check book. * Assist with Financial trainings on SOP and Birchstreet PO system. * Must be able to be flexible with working hours * All other duties as required. * The list of responsibilities is illustrative only and is not a comprehensive listing of all functions and tasks performed by this position. The company reserves the right to add, remove or alter duties when business need dictates. Qualifications: * Experience: Minimum two years' experience in hotel accounting preferred. * Education: Bachelor's degree in accounting or finance preferred. * General Skills:Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. * Technical Skills: Ability to input and access information into all hotel systems; ability to maintain concentration and think clearly; ability to prioritize, organize and follow-up; ability to promote positive relations with staff; ability to maintain confidentiality of Accounting information; ability to perform job functions with minimal supervision; ability to remain stationary at assigned post for extended periods of time; ability to focus on details and resolve numerical problems; ability to work cohesively with other departments and co-workers as part of a team; ability to perform multiple tasks at one time. * Language: Required to speak, read and write English, with fluency in other languages preferred. * Physical Requirements: Must be able to exert physical effort in transporting a minimum of 35 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding. * Licenses & Certifications: None required. Salary: $90,000 - $95,000 At Rosewood Washington DC, we offer Competitive Benefits: * Medical, Dental, Vision Benefits from United Healthcare * Competitive Pay Rates * 401k Plan and after 1 year up to 3% Match * Paid Time Off (Vacation, Holidays, Sick and more) * Complimentary Room Nights- up to 12 per year * Restaurant Discount- 50% off F&B * Complimentary Meal during your shift * Life Insurance and AD&D * Complimentary Short-Term Disability * Long-Term Disability * Pre-tax commuter benefits * Flexible schedules * Tuition Reimbursement up to $500 per year after 1 year of service * A clear career pathway - career advancement opportunities About Us Press space or enter keys to toggle section visibility Brilliantly positioned in the heart of Georgetown along the historic C&O Canal, Rosewood Washington, D.C. provides guests with premium access to the vibrant cultural epicenter of the nation's capital. The hotel's 57 rooms, including 12 suites and 8 townhouses, combine traditional refinement with a thoroughly modern sense of sophistication. From plush furnishings to intuitive technology, every element has been thoughtfully considered to create comfortable, residential-style living spaces equally suited to business and leisure travel. Wolfgang Puck takes on Washington. Witness the evolution of his acclaimed culinary concept at CUT D.C., which draws on the region's finest farms and fisheries to showcase the variety of the Mid-Atlantic, as well as CUT Bar and Lounge and CUT Above.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Security Officer SUMMARY The Security Officer is an integral role in ensuring safety and security for all associates, guests and assets. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: * Conducting interior and exterior patrols throughout property; checking for unsecured doors and rooms, trespassers, unauthorized persons in restricted areas and safety hazards * Responding to all guest and Associate calls while on patrol, making emergencies a top priority * Drafting incident reports and ensuring all record logs such as key logs, lost and found, group resumes, contractor passes, and emergency equipment are all current and up to date via daily audits * Ensuring all daily shift logs and shift pass-down logs are complete * Viewing CCTV monitors and keeping constant surveillance of grounds through the camera system * Conducting associate safety training and reporting/resolving safety hazards throughout the property on a daily basis * Responding to, communicating, following up, and providing updates on all incidents as they occur * Having full knowledge of the property's activities/events each shift and providing a professional security presence while focusing on customer service. Receiving and communicating all information pertaining to your shift from the daily briefings QUALIFICATIONS * High School Diploma or equivalent required, Bachelor's Degree preferred * Minimum two to three years of Security experience * CPR/First Aid certified and ability to present current Guard Card * Luxury hotel experience strongly preferred * Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 4 hours in length. Must be able to exert well-paced ability to reach different outlets and other departments of the hotel on a timely basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 15 lbs. on a regular and continuing basis. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** Training/PTO Rate: $26.23-$34.98 per hour **Job Number** 25189432 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Washington DC, 1331 Pennsylvania Avenue NW, Washington, District of Columbia, United States, 20004VIEW ON MAP (*********************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $13.11-$17.49 per hour **Tip Eligible:** Y **Other Compensation:** Staff Service Charge Eligible **POSITION SUMMARY** Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Greet and escort Residence owners, vendors and guests. Open doors and assist Residence owners/guests/visitors entering and leaving property. Assist Residence owners/guests/visitors in and out of vehicles, including assisting with transporting groceries, luggage, and/or packages to and from cars, units and other areas. Supply Residence owners/guests/visitors with directions if requested. Assist in maintaining a clear drive on Residences entrance. Assist in directing all moving and delivery personnel to loading dock. Assist valet parking in movement of Residence owners and Guest vehicles. Communicate Residence owners' issues with vehicles to Valet Lead and assist in resolving. Monitor and maintain the cleanliness of the lobby, sidewalks, entrances, and related work areas. Polish luggage carts and maintain cleanliness of carts. Maintain clear passage into the building and car drop off area. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** **Job Number** 25188799 **Job Category** Food and Beverage & Culinary **Location** The Mayflower Hotel Autograph Collection, 1127 Connecticut Avenue NW, Washington, District of Columbia, United States, 20036VIEW ON MAP (*************************************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $24.90-$33.20 per hour **POSITION SUMMARY** Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable. Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc. Respond to and try to fulfill any special banquet event arrangements. Follow up on special banquet event arrangements to ensure compliance. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property • Provides direction for all day-to-day operations. • Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Ensures property policies are administered fairly and consistently. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities • Develops and implements guidelines and control procedures for purchasing and receiving areas. • Establishes goals including performance goals, budget goals, team goals, etc. • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Manages department controllable expenses including food cost, supplies, uniforms and equipment. • Participates in the budgeting process for areas of responsibility. • Knows and implements the brand's safety standards. Ensuring Culinary Standards and Responsibilities are Met • Provides direction for menu development. • Monitors the quality of raw and cooked food products to ensure that standards are met. • Determines how food should be presented, and create decorative food displays. • Recognizes superior quality products, presentations and flavor. • Ensures compliance with food handling and sanitation standards. • Follows proper handling and right temperature of all food products. • Ensures employees maintain required food handling and sanitation certifications. • Maintains purchasing, receiving and food storage standards. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service • Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Ensures employees are treated fairly and equitably. • Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. • Administers the performance appraisal process for direct report managers. • Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. • Observes service behaviors of employees and provides feedback to individuals and or managers. • Manages employee progressive discipline procedures for areas of responsibility. • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities • Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. Some of your responsibilities include: Build, repairs, and paints all parts of the hotel. Install and replaces lighting fixtures and bulbs. Clean carpets and rugs. Visually inspect and test machinery and equipment. Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine. Dismantle defective machines and equipment and installs new or repaired parts. Repair and maintain physical structure of establishment. Fabricate and repairs furniture and fixtures. Attend all scheduled training classes and meetings. Paint corridors, hotel rooms, and lobby areas when necessary. Transport heavy boxes and packages within the hotel for maintenance and repairs. Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. Communicate with Maintenance Supervisor on projects as assigned. Respond to all customer requests in a timely and personable manner. What You Bring Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building. Ability to be yourself, lead yourself, make it count! Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.

Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Massage Therapist SUMMARY The Spa Massage Therapist position will provide exceptional massage and spa treatments with the highest levels of professionalism, a customized approach and over-the-top-hospitality to guests of the Spa. Your role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Major areas of responsibility/ management include, but are not limited to: * Provide Massage and Spa services to guests in a timely, courteous and efficient manner including, but not limited to, massage, wellness therapies, body treatments, foot soaks/treatments, etc. * Maintain an agreed upon retail sales to service ratio with the exceptional products, gifts and accessories provided. * Maintain an agreed upon minimum upsell percentage. * Attend pre/post shift meetings * Participate fully in maintaining backbar expenses * Complete all necessary record-keeping tasks as they pertain to the operation of the Spa * Participate in all advanced training without exception * Escorts guests to and from treatment rooms in a graceful manner, attending to any immediate needs throughout the Spa visit. * Assist in providing information to any inquiries, help to coordinate all guest requests for services and maintain impeccable yourself and spa cleanliness of the Spa. * Ensure guest comfort and safety throughout the treatment. * Maintain work area with necessary supplies, sanitation and disinfection procedures ensuring room is immaculate at all times (tables draped, counters and products clean). * Perform monthly and quarterly deep-clean responsibilities. * Assist with cleanliness of all spa areas including all locker rooms. * Assist fellow associates with daily operations to support healthy teamwork and contribute to the success of the spa. * Assist in any other function as requested by Spa Manager, Director of Rooms or General Manager as it pertains to the spa, lounges, indoor/outdoor area, retail area, pool area. * Participate fully in any/all promotions within and outside the spa, hotel or at off-site events. QUALIFICATIONS * High school or equivalent education * Ability to communicate clearly and speak, read, write and understand English * Valid Massage Therapy Certification from a recognized school of massage * Insurance coverage as required to maintain massage license/certification * Continuing Education as required to maintain massage license/certification. * 5+ years' experience as a Massage Therapist in a stand-alone spa or luxury hotel/resort spa. * Exceptional skill in Swedish and Deep Tissue massage and at least two of the following: * Acupressure * Ashiatsu * Ayurvedic i.e. Abhyanga, etc. * Clinical Deep Tissue * CranioSacral - Upledger or equivalent * Deep Tissue * Hot Stone Massage * Lomi Lomi Massage * Lymphatic Drainage - Upledger or equivalent * Myofascial Release * Neuromassage * Pregnancy Massage - certificate of advanced training required to perform Pregnancy Massage * Reflexology * Reiki II or Master + * Rolfing * Shiatsu - table and/or mat * Sports Massage * Thai Massage * Trigger Point Massage PREFERRED * Luxury experience strongly preferred * Bachelor's Degree BENEFICIAL * Advanced training in holistic and/or clinical bodywork, aromatherapy and spa/body treatments. * Strong experience in more than five modalities as described above. * Knowledge of botanical ingredients, thalassotherapy, reflexology, Ayurveda or any holistic wellness field/modality * Knowledge of general wellness practices such as yoga, meditation, etc. * Advanced holistic and clinical training PHYSICAL REQUIREMENTS Position requires walking and giving direction most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to reach different outlets and other departments of the Resort on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to lift up to 50 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. The pay scale for the Massage Therapist position is $13.20 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Front Office Agent SUMMARY The Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and maintaining professional relationships with guests to enhance their overall experience. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: * Providing excellent customer service and telephone etiquette, and actively aspiring to reach department and property defined goals and objectives * Hosting and welcoming guests with a friendly and sincere demeanor * Assisting with guest check-in and out process, as well as folios, invoicing and billing * Thinking outside the box to own and solve guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations * Communicating and partnering with all department leaders and hourly Associates to ensure the guest experience is personalized and executed seamlessly * Maintaining proper record keeping for guest accounts, being knowledgeable about hotel services and local surroundings in order to answer, respond and communicate with guests regarding questions and requests QUALIFICATIONS * High School Diploma or equivalent, Bachelor's Degree preferred * Minimum of two years' experience in a hotel operations environment * Minimum of two years' experience in customer service * Possess basic math skills and have the ability to accurately handle billing * Ability to communicate clearly and speak, read, write and understand English well * Advanced skills in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur PHYSICAL REQUIREMENTS Position requires walking and standing most of the working day; must be able to stand and exert well-paced mobility for up to 6 hours in length. Must be able to lift up to 15 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill tasks. Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing. The pay scale for the Front Office Agent position is $23.00 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Manager, People SUMMARY The Manager of People will manage the day- to- day operations of the People Department Team. They will collaborate, partner, and support the Director of People on all human resource functions, programs, assignments and resort activities as deemed necessary to support the business. The main focus of the role is the daily management of the People Department with a pro-active approach and gracious attitude by effectively mentoring, coaching, and developing the People Department Team. This individual will participate as a pro-active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS * Understands and manages the day-to-day operations of the People Department Office * Provides regular training and mentoring to the People Department team * Must be highly professional, yet personable, with a strong ability to create meaningful relationships * Manages associate relations documentation and conducts investigations in accordance with Director of People * Responsible for handling highly confidential information and ensures company standards and legal compliance are met * Manages benefits and all decisions regarding associate leave (ADA, FMLA, USERRA, personal, etc.) and is responsible for executing all documentation * Plans and assists the People Team with the execution of associate recognition programs on a quarterly basis * Active participant in new hire orientation programs; lead trainer for the Human Resources Department * Uses outstanding verbal and written communication skills to coach, counsel, advise, mentor and motivate associates and managers at all levels * Extensively uses human resources information systems to verify data entry accuracy, as well as run necessary payroll and benefit reports * Attends weekly staff meetings; occasional presentations may be required * Advanced in Word, Excel, PowerPoint, and Outlook; daily use of nearly all programs will occur QUALIFICATIONS * 4-6 years of human resource experience; 3 of which were in an HR leadership role * Bachelor's Degree (substitute 1 year of education for 2 years of work experience) * Must have a diverse human resources background with experience including, but not limited to; employee relations, benefits and compensation, training, compliance, and recruitment * Must have significant employee relations experience at a decision-making level, including experience conducting investigations, coaching, counseling, and handling complaints * Master's Degree or SPHR/PHR Certification * Luxury hotel experience strongly preferred * Experience working with Workday is a plus * Travel may be required PHYSICAL REQUIREMENTS Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. The pay scale for the People Manager position is $75,000.00 to $80,000.00. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Press space or enter keys to toggle section visibility Rosewood Washington, D.C. is looking for a Host (Part-Time) to join our team at CUT Restaurant by Wolfgang Puck! Nestled in the heart of historic Georgetown, our property blends timeless elegance with modern luxury, and our passionate team is committed to delivering intuitive, heartfelt service that reflects the spirit of Relationship Hospitality. CUT by Wolfgang Puck is one of the most sought-after steak restaurants in the world. Our menu offerings reflect the unique spirit and sensibility of the Washington metropolitan area, highlighting our partnerships with local farms and purveyors who are committed to sustainable, organic, and biodynamic processes. Hourly Rate: $21.00 per hour Schedule: Part-Time. Flexible availability is required for this position to include evenings, weekdays, weekends and holidays. Competitive Benefits: * Medical, Dental, Vision Benefits from United Healthcare * Competitive Pay Rates * 401k Plan and after 1 year up to 3% Match * Paid Time Off (Vacation, Holidays, Sick and more) * Complimentary Room Nights- up to 12 per year * Restaurant Discount- 50% off F&B * Complimentary Meal during your shift * Life Insurance and AD&D * Complimentary Short-Term Disability * Long-Term Disability * Pre-tax commuter benefits * Flexible schedules * Tuition Reimbursement up to $500 per year * A clear career pathway - career advancement opportunities Job Details: The role of the Host is one of the most important in the Restaurant, as the Host is responsible for setting the tone for our guests as often their first point of contact and the last. The Host is responsible for courteously greeting and escorting guests to tables and assisting in seating, ensuring hotel's standards of service. Assist in preparing the restaurant for service and maintaining the cleanliness of the room at all times. Take reservations and maintain reservation book. Assist in monitoring the guests' needs and all phases of the operation. Assume responsibility for handling guests when Manager is not present. Communicate any guest needs with Restaurant Management. Provide our guests with an amazing first and last impression of their dining experience and greet guests with a warm hello and with a heartfelt thank you and Goodbye on the way out. Responsibilities: * Maintain complete knowledge of and comply with all departmental policies, service procedures and standards, ensuring that standards are maintained at a superior level on a daily basis. * Maintain and strictly abide by state sanitation/health regulations and hotel requirements of work areas and equipment. * Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely. * Make reservations for the guest that call or e-mail in advance to dine in the restaurant in accordance with the Restaurant policies. Communicate large party reservation requests with our Sales & Marketing team. * Acquire and Maintain a working knowledge of hotel amenities and facilities, hours of operations, and event programming in order to accurately convey this information to guests. * Record entries of the time and the date the guest is expected to arrive. * Greet all the guests warmly and authentically, and seat them according to their preference and Restaurant availability. * Learn and recognize VIP and Regular guests by name to ensure that they are welcomed personally and warmly into the Restaurants or our outlets at all times; communicate with Management with VIPs arrive. * Communicate cross-departmentally in regard to Restaurant operations, VIP and High Expectation guests so that all departments are aware of VIPs when they come into the restaurant, allowing for turn-down services and amenities to be placed in the rooms, as well as to keep a tab on potential LQA and Forbes inspectors. * Acquire a working knowledge of KnowCross in order to be able to find out and convey information about our in-house guests and any issues that might arise. * Quote accurate wait times if waits are needed; follow up with guests to ensure they are informed of their reservation status and communicate with Restaurant Management if there are long waits or if service recovery is needed. * Assist with the clearing and resetting of tables when necessary to expedite the seating of guests. * Communicate with servers any important information about the guests. * Lead pre-shifts with regards to reservations and guest information, covers expected, VIPs, and flow. * Ensure the reservation system is accurately updated with guest preferences and allergies. * Ensure that all guests staying in-house are notated accurately in the system. * Greet every guest warmly, and check to see if every guest entering the restaurant or bar is a guest at the hotel. * Direct guests to the rooftop when necessary or as required. * Proactively assist guests with coats, bags, and other items by asking if we can check / store them securely for the guest while they are enjoying our outlets. * Assist with guest left-over and takeaway food by keeping to-go food organized and ready for guest pick-up. * Guide guests from the bar to their reservation seating by assisting them with closing their bar tab, and offering to carry their beverages from the bar to their table on a tray. * Check if guests are seated comfortably and there server is present to take their order. * Ensure that guests have a great experience at the restaurant and look immediately into any complaints they might have; offer a sincere and heartfelt thank you and goodbye to all guests on their way out. * Escort the guests to the exit and ensure that the valet brings their car out in advance. * Contributes to team effort by accomplishing related results as needed. * Carry out any other duties as and when required by the Restaurant and Bar Director or Food & Beverage Management team. * The list of responsibilities is illustrative only and is not a comprehensive listing of all functions and tasks performed by this position. The company reserves the right to add, remove or alter duties when business needs dictates. QUALIFICATIONS: * Experience: Minimum of 21 years of age to serve alcoholic beverages; minimum two years' experience as a Restaurant or Banquet Food Server. * Education: High school diploma or equivalent education preferred. * General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. * Technical Skills: Ability to understand guests' service needs; ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time; ability to focus attention on details; ability to suggestively sell alcoholic beverages and wines; ability to access and input information into P.O.S. and Reservations system; ability to maintain good coordination while serving orders quickly; ability to exert physical effort in transporting food and beverage to guests; ability to endure abundant physical movements throughout the work areas; ability to perform job functions with minimal supervision; ability to work cohesively with co-workers as part of a team. * Language: Required to speak, read and write English, with fluency in other languages preferred. * Physical Requirements: Must be able to exert physical effort in transporting 30 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding. * Licenses & Certifications: TIPS Certification preferred About Us Press space or enter keys to toggle section visibility Brilliantly positioned in the heart of Georgetown along the historic C&O Canal, Rosewood Washington, D.C. provides guests with premium access to the vibrant cultural epicenter of the nation's capital. The hotel's 55 rooms, including 12 suites and 6 townhouses, combine traditional refinement with a thoroughly modern sense of sophistication. From plush furnishings to intuitive technology, every element has been thoughtfully considered to create comfortable, residential-style living spaces equally suited to business and leisure travel. Wolfgang Puck takes on Washington. Witness the evolution of his acclaimed culinary concept at CUT D.C., which draws on the region's finest farms and fisheries to showcase the variety of the Mid-Atlantic, as well as CUT Bar and Lounge and CUT Above.

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

**Additional Information** Relocation Package Available! **Job Number** 25185643 **Job Category** Sales & Marketing **Location** The Westin DC Downtown, 999 9th Street Northwest, Washington, District of Columbia, United States, 20001VIEW ON MAP (***************************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $155,000-$213,000 annually **Bonus Eligible:** Y **JOB SUMMARY** Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer profile and property associates and provides a return on investment to the owner and Marriott International. **CANDIDATE PROFILE** **Education and Experience** **Required:** - 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR - 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. **Preferred:** - 4 year college degree. - Demonstrated skills in supervising a team. - Lodging sales experience. - Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance. **CORE WORK ACTIVITIES** **Managing Sales Activities** - Manages the development of a strategic account plan for the demand generators in the market. - Manages the property's reactive and proactive sales efforts. - Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. - Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations. - Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel's market position. - Researches competitor's sales team strategies to identify ways to grow occupancy and RevPAR and increase market share. - Attends sales strategy meetings to provide input on weekly and overall sales strategy. - Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share. - Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office. - Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders. - Serves as the sales contact for customers; serves as the customer advocate. - Serves as hotel authority on sales processes and sales contracts. - Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate. - Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business. - Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy. - Supports the General Manager by coordinating crisis communications. - Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards. - Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). - Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). - Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. - Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. - Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. - Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. - Interfaces with regional marketing communications for regional and national promotions pull through. - Performs other duties, as assigned, to meet business needs. **Building Successful Relationships** - Develops strong partnerships with local organizations to further increase brand/product awareness. - Develops and manages internal key stakeholder relationships. - Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events. - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. - Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. - Gains understanding of the hotel's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. **Leadership** - Functions as the leader of the property's sales department for properties with bookings over 300 peak rooms and significant local catering revenue. - Develops sales goals and strategies and verifies alignment with the brand business strategy. - Executes the sales strategy in order to meet individual booking goals for both self and staff. - Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance. - Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential. - Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements. - Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. - Creates effective structures, processes, jobs and performance management systems are in place. - Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results. - Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover. - Maintains an active list of the competition's best sales people and executes a recruitment and acquisition plan with HR. - Supports tools and training resources to educate sales associates on winning catering solutions. - Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. - Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates. - Transfers functional knowledge and develops group sales skills of other discipline managers. - Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. - Evaluates the property's participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. - Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Review shift logs/daily memo books and document pertinent information in logbooks. Receive, record, and relay messages accurately, completely, and legibly. Notify Loss Prevention/Security of any guest reports of theft. Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Assist guests with accessing the internet. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Press space or enter keys to toggle section visibility Competitive Benefits: Medical, Dental, Vision Benefits Competitive Salary Incentive potential is targeted up to 10% of eligible earnings with a maximum of 15%. Cellphone Stipend to assist with cost 401k Plan and after 1 year up to 3% Match Paid Time Off (Vacation, Holidays, Sick and more) Complimentary Room Nights- up to 12 nights per year Restaurant Discount- 50% off F&B Complimentary Meal during your shift Life Insurance and AD&D Complimentary Short-Term Disability and Long-Term Disability Pre-tax commuter benefits Flexible schedules Tuition Reimbursement up to $500 per year A clear career pathway - career advancement opportunities Relationship Hospitality. It's in the genes. Some just have it; a natural desire to deliver meaningful and heartfelt experiences. It's a calling. At Rosewood Hotel Group we work instinctively and from the heart, to master and elevate our craft. Together, we push the boundaries to impart magic into every day. We care for people, and make it our purpose to build long-lasting, genuine relationships. Here, we do what we were born to do. Here, we answer The Calling. Rosewood Washington DC is currently recruiting for an Assistant Food and Beverage Director to assist in leading all aspects of the Food & Beverage Division to the highest professional standards in collaboration with our Wolfgang Puck partnership. Candidates with a passion for excellence, expertise in hospitality operations and proven leadership experience are invited to apply. The Assistant Food & Beverage Director supports the operation of Cut Restaurant and Bar, Cut Above, Catering and Events, In Room Dining, and all other events involving food and beverage services. This role functions as the strategic, hands-on operations leader of the Food and Beverage division, reporting to and supporting the Restaurant and Bar Director with implementing Food and Beverage goals, strategies and activations. As the Assistant Food & Beverage Director, you will help deliver our fine dining experience to meet and exceed the expectations of our guests. You will be part of our associates' journeys, development, and engagement. We also want you to excel at building solid working relationships with our owners, Rosewood Hotel Group, and the Wolfgang Puck Fine Dining Group. Summary of Required Skills * Genuine passion for the hospitality industry and entrepreneurial spirit. * Manage team of food and beverage professionals ensuring brand standards and required sequence of service components are executed with precision. Ensure hotel policies are administered fairly and consistently, coaching procedures and recognition are completed according to Rosewood guidelines. * Work with teams to put sustainable work processes and systems in place that support the execution of the strategy. * Collaborate with Corporate Rosewood Food and Beverage team and Wolfgang Puck partners * Build relationships with our Culinary team to assist with guest feedback and sales, work together to elevate the amenity program, review daily features and unavailable items. Find ways to improve promotions, marketing, restaurant entertainment and local partnerships in the community. * Understand and assist in positive Food and Beverage financial results, profitability and meeting / exceeding Food and Beverage goals. * Assist the Restaurant and Bar Director with analysis of P&L's, sales projections, forecasting, budgeting, marketing promotions and revenue control. * Ensure regular, on-going communication (e.g., pre-shift briefings, staff meetings) is occurring with Management team and associates. Continually communicates a clear and consistent message regarding departmental goals to produce desired results and model desired service behaviors in all interactions with guests and associates. * Responsible for establishing and maintaining department standards in order to achieve departmental goals for Forbes and Leading Quality Assurance inspections. * Assist in associates' continued development and growth potential. Manage work performance; coach team by providing specific feedback for improve performance. Conducts 90 day, quarterly and annual performance appraisal, as well as regularly scheduled one-on-one meetings with direct reports according to Rosewood guidelines. * Actively solicits internal guest feedback, utilizes an open door policy and reviews internal guest satisfaction results to identify and address internal guest problems or concerns. Ensures internal guests are treated fairly and equitably, brings issues to the attention of Human Resources as necessary. Encourages participation in annual internal guest opinion survey. Support Restaurant and Bar Director with holding managers accountable for developing action plans associated with survey results and ensures that necessary changes are implemented. * Develops and updates policies and procedures, as related to the departmental service standards in our venues, while ensuring compliance to the same for consistency across the group. * Assist with payroll, labor, expense and financial statements to determine departmental operations performance against budget. Works with team to determine areas of concern and establish ways to improve the department's financial performance. Leads cost containment efforts within operations with support from Finance and the Restaurant and Bar Director. The list of responsibilities is illustrative only and is not a comprehensive listing of all functions and tasks performed by this position. The company reserves the right to add, remove or alter duties when business need dictates. Qualifications * Experience: Minimum five years' experience in a similar capacity in Food and Beverage, culinary, event management, or related professional area for a luxury or ultra-luxury property. * Education: 2- 4 year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or other related major. * General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand our guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest/ associate information and pertinent hotel data. * Schedule: Ability to work flexible hours to include late nights, weekends and holidays. * Physical Requirements: Must be able to exert physical effort in transporting a minimum of 35 pounds, endure various physical movements throughout the work areas; reach up and down, push and pull, remain standing stationary for long periods of time throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding. * Licenses & Certifications: Maintain current and valid ServSafe Manager certification, ABRA Certification, and TIPS training * Language: Required to speak, read and write English, with fluency in other languages preferred. * Knowledge of overall hotel operations, general business systems, and relevant hotel programs a plus-(OPERA, ADP, Squirrel, Birchstreet, Sales Force & Microsoft Office). Ability to access, input, analyze and retrieve information from our systems. * Must be able to exert physical effort in transporting 35 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding. * Excellent interpersonal relationship with a positive demeanor and ability to work cohesively as part of a team. * Ability to train, motivate, evaluate, mentor and direct associates and managers to achieve desired results. Continue to maintain excellent relations with associates, guests and vendors. * Ability to maintain hotel, associate and guest confidentiality at all times. * Ability to accept responsibility for actions of others. * Ability to converse calmly with irate guests, associates and colleagues in sometimes that involve intense emotional situations, and to proactively work to solve problems with a professional demeanor. * Ability to focus and maintain attention to performance of tasks despite frequent stressful, emergency, critical or unusual interruptions; ability to memorize, recollect and quickly retrieve dates, names, times and other data. * Ability to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions; ability to participate in (and lead when necessary) all departmental and hotel-wide meetings Salary: 95,000 About Us Press space or enter keys to toggle section visibility Brilliantly positioned in the heart of Georgetown along the historic C&O Canal, Rosewood Washington, D.C. provides guests with premium access to the vibrant cultural epicenter of the nation's capital. The hotel's 57 rooms, including 12 suites and 8 townhouses, combine traditional refinement with a thoroughly modern sense of sophistication. From plush furnishings to intuitive technology, every element has been thoughtfully considered to create comfortable, residential-style living spaces equally suited to business and leisure travel. Wolfgang Puck takes on Washington. Witness the evolution of his acclaimed culinary concept at CUT D.C., which draws on the region's finest farms and fisheries to showcase the variety of the Mid-Atlantic, as well as CUT Bar and Lounge and CUT Above.

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. Bellperson SUMMARY The Bellperson position will assist the Rooms leadership team in providing exceptional experiences to our guests. The focus of the role will be to engage guests throughout the hotel and manage the full-cycle guest luggage experience. This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values. ESSENTIAL FUNCTIONS Job duties include; although are not limited to: * Assisting with full-cycle guest luggage program * Facilitating hotel room orientations, delivering amenities and other items to guest rooms as needed * Working knowledge about hotel rooms, services and features and relaying information to guests * Duties may also include driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals QUALIFICATIONS * Minimum of two years' experience in customer service * Must be able to speak, read, write and understand English, the primary language used in the workplace * High School Diploma or equivalent * Luxury hotel experience preferred * Prior Bell position experience preferred PHYSICAL REQUIREMENTS Must be able to stand and exert well-paced mobility for up to 6 hours in length. Must have the ability to bend, squat and lift up to 60 lbs., including, but not limited to, luggage, guest items and bags on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. The pay scale for bell person position is $17.95 per hour. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Pendry reasonably expects to pay for the position. In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Press space or enter keys to toggle section visibility Competitive Benefits: Free Parking (if available) Medical, Dental, Vision Benefits from United Healthcare Competitive Pay Rates 401k Plan and after 1 year up to 3% Match Paid Time Off (Vacation, Holidays, Sick and more) Complimentary Room Nights- up to 12 per year Restaurant Discount- 50% off F&B Complimentary Meal during your shift Life Insurance and AD&D Complimentary Short-Term Disability Long-Term Disability Pre-tax commuter benefits Flexible schedules Tuition Reimbursement up to $500 per year after 1 year of service A clear career pathway - career advancement opportunities Relationship Hospitality. It's in the genes. Some just have it; a natural desire to deliver meaningful and heartfelt experiences. It's a calling. At Rosewood Hotel Group we work instinctively and from the heart, to master and elevate our craft. Together, we push the boundaries to impart magic into every day. We care for people, and make it our purpose to build long-lasting, genuine relationships. Here, we do what we were born to do. Here, we answer The Calling. Engineering Manager Overview: Participate in the preventive maintenance program of all-building equipment and rooms. Support, train, and inspect the performance of Engineering staff ensuring that all procedures are completed to the hotel's standards. Work closely with the Director of Engineering in scheduling work and setting priorities. Also make decisions in the absence of Director of Engineering and act as the backup for calls when there are emergencies. Responsibilities: * Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. * Ensure that standards are maintained at a superior level on a daily basis. * Maintain complete knowledge of correct maintenance and use of equipment; Use equipment only as intended. * Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. * Maintain positive guest relations at all times. * Resolve guest complaints, ensuring guest satisfaction. * Monitor and maintain cleanliness, sanitation and organization of assigned work areas. * Inspect supply levels, cleanliness and organization of storage areas * Conduct weekly inventory on equipment and supplies; prepare requisitions for reordering of shortages. * Discuss with the Director of Engineering ways to implement methods and techniques, which are cost effective to improve efficiency. * Pre-plan and order materials for special projects; coordinate scheduling with department heads on projects and maintenance work. * Conduct building rounds and take gauge readings; check for potential fire hazards, burnt out lights, and faulty equipment. * Check Engineering Logbook and Night Report for information regarding problems; document pertinent information in logbook. * Collect, prioritize and coordinate completion of such work orders received from hotel departments; ensure scheduled completion of the following: Replace light switches Reset circuit breakers Replace wall plug receptacles Replace light bulbs Replace small motors Assist with fixing sinks, toilets, garbage disposals and drain lines Repair or replace valves, Replace washer, gaskets, vacuum breakers, toilet seals * Assist with Preventive Maintenance program to include: HVAC PM Program Public Areas Walk Through Check List Assignments * Monitor and maintain all laundry equipment. * Monitor and maintain all kitchen equipment. * Maintain guestrooms using rooms preventive maintenance program punch list. * Change air conditioning filters per the pm program * Check HVAC equipment; change filters, belts, bearings and lubricate as necessary; also check for unusual noise or vibration, adjusting as necessary. * Change or repair locks as needed. * Respond promptly to any requests made for problems, assistance, or emergency work orders. * Maintain knowledge of hotel safety procedures and ensure application of such. * Respond as part of initial response team to any early warning or major fire alarm. * Prepare and distribute work assignments for staff and review priorities. * Communicate additions or changes to the assignments as they arise throughout the shift; identify situations, which compromise the department's standards and delegate these tasks. * Assist staff with their job functions where needed to ensure optimum standards and efficient operation. * Conduct training of staff as assigned. * Monitor and handle guest complaints ensuring guest satisfaction. * Ensure all staff assignments are completed before associates sign out. * Complete all paperwork and closing duties before leaving; review status of assignments and any follow-up action with manager and/or on-coming supervisor. * All other duties as required. Qualifications: * Experience: Minimum three to five years' experience in building maintenance, electrical work, plumbing and refrigeration for a luxury or ultra-luxury hotel/resort. * Education: Education: High school diploma or equivalent education preferred. * General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest's service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. * Technical Skills: Basic working knowledge of building maintenance, electrical, plumbing and refrigeration equipment; working knowledge of plumbing practices, electrical practices, national/local fire standards, local mechanical construction practices, water treatment program, blue prints and plumbing and wiring schematics, power and hand tools, meters, etc. as it relates to the technical trades; ability to enforce hotel's standards, policies and procedures with assigned staff, prioritize and organize work assignments, delegate work, direct performance of assigned staff and follow up with corrections where needed, instruct/direct staff in the operation, maintenance and repair of equipment, motivate assigned staff and maintain a cohesive team; participate in staff training and provide feedback and input to training program, be a clear thinker in pressure situations and exercise good judgment, focus attention on details, maintain confidentiality of hotel guests and pertinent hotel information, work with minimal supervision, troubleshoot and use alternatives in emergency situations, understand guest inquiries, provide responses and interact positively, work in close proximity to high-pressure steam and hot water. * Language: Required to speak, read and write English, with fluency in other languages preferred. * Physical Requirements: Must be able to exert physical effort in transporting 35 pounds, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding. * Licenses & Certifications: None required. * Salary: $70-75K About Us Press space or enter keys to toggle section visibility Brilliantly positioned in the heart of Georgetown along the historic C&O Canal, Rosewood Washington, D.C. provides guests with premium access to the vibrant cultural epicenter of the nation's capital. The hotel's 57 rooms, including 12 suites and 8 townhouses, combine traditional refinement with a thoroughly modern sense of sophistication. From plush furnishings to intuitive technology, every element has been thoughtfully considered to create comfortable, residential-style living spaces equally suited to business and leisure travel. Wolfgang Puck takes on Washington. Witness the evolution of his acclaimed culinary concept at CUT D.C., which draws on the region's finest farms and fisheries to showcase the variety of the Mid-Atlantic, as well as CUT Bar and Lounge and CUT Above.