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Assistant Store Manager jobs at Ross Stores

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  • Assistant Store Manager

    Rossstores 4.3company rating

    Assistant store manager job at Ross Stores

    Assistant Store Manager - (25005302) Description GENERAL PURPOSE:Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met. ESSENTIAL FUNCTIONS:General Operating Requirements:Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance. Communicates any variances to Company standards to the Store Manager. Ensures proper scheduling of Associates to meet business objectives. Ensures compliance with all State, Local and Federal regulations. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Accepts special assignments as directed by Leadership. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed. Organizational Development:Assists in recruiting, hiring, training and developing non-exempt Associates. Ensures compliance of Ross personnel policies and procedures. Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed. Expense Control:Assists in the management of and continuous monitoring of actual expenditures to be within budget. Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. Maintaining a Safe & Secure Environment:Understands that safety is the number one priority and practices safe behaviors in everything they do. Ensures all Associates understand and can execute emergency operating procedures. Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. Assists in the facilitation of monthly safety meetings. Customer Service:Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision. Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc. Personal and Store Brand:Represents and supports the Company brand at all times. Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times. Manages Store to ensure a clean, neat, easy to shop environment. Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates. Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms. Merchandise Processing and In-Store MarketingEnsures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Ensures merchandise is presented and organized according to Company merchandising guidelines. Urgently manages merchandise processing to the sales floor within the expected Company timeframe. Loss Prevention:Assists with training Associates on Loss Prevention awareness and Store shortage goals. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. Assists in leading the annual inventory process including preparation and execution of inventory guidelines. Monitors mark-out-of-stock policy to ensure proper administration. Ensures Public View Monitor (PVM) system is maintained properly. COMPETENCIES:Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Two or more years of Store or Assistant Store Manager experience in a retail environment. Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels. Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion. Ability to set priorities and exercise independent judgment. Maintain high quality of Customer service. Fluency in English. Ability to work evenings and weekends. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES:Direct supervision of all non-exempt Associates. DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. COMPENSATIONThe base pay range for this role is $16. 50 - $25. 78. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Primary Location: Ohio-Franklin-Columbus-Columbus OHWork Locations: Columbus OH 3695 Easton Market Columbus 43219Job: Assistant Store ManagerOrganization: Columbus OH (2195) Schedule: Regular Full-time Job Posting: Nov 4, 2025
    $16 hourly Auto-Apply 14h ago
  • Store Director (Store Manager) - Columbus, OH

    Target 4.5company rating

    Columbus, OH jobs

    The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: * Managing a large team of hourly team members and leaders as well as leaders of leaders * Recruiting, selecting, talent management and talent planning across all departments of the store * Guest service fundamentals and experience building and leading a guest first culture across the store * Retail business financials (e.g. payroll, profit and loss) and driving sales growth * Creating store specific strategies and managing your team to deliver results * Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses * Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals * Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team * Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. * Drive accountability through clear expectations and consistent performance management. * In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. * Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. * Recruit, hire and retain a passionate team for area specific knowledge and expertise. * Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. * Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). * Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. * Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. * Model creating a welcoming experience by greeting guests as you are working. * Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. * Lead by thanking guests and let them know we're happy they chose to shop at Target. * Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales * Build and execute plans to run an efficient operation to fund future growth. * Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. * Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. * Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. * Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. * Build relationships that are important to the store's community to address the most pressing local needs. * Leverage field support partners to help you solve problems and drive continuous operational improvement. * Set clear priorities for the team through balancing competing priorities and demands. * Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. * Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. * Validate that merchandise protection strategies across the total store are being executed according to best practices. * As a key carrier, follow all safe and secure training and processes * Addressing all store emergency and compliance needs * Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: * 4-year degree or equivalent experience * Strong interpersonal and communication skills * Team leadership and engagement * Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis * Manage conflict and lead and hold others accountable * Relate well with and interact with all levels of the organization * Welcoming and helpful attitude * Manage workload and prioritize tasks independently * Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Access all areas of the building to respond to guest or team member issues * Interpret instructions, reports and information * Accurately handle cash register operations as needed * Climb up and down ladders as needed * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others * Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. * Ability to remain mobile for the duration of a scheduled shift (shift length may vary) * Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $41k-50k yearly est. Auto-Apply 6d ago
  • Store Director (Store Manager) - Columbus, OH

    Target 4.5company rating

    Columbus, OH jobs

    The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: • Managing a large team of hourly team members and leaders as well as leaders of leaders • Recruiting, selecting, talent management and talent planning across all departments of the store • Guest service fundamentals and experience building and leading a guest first culture across the store • Retail business financials (e.g. payroll, profit and loss) and driving sales growth • Creating store specific strategies and managing your team to deliver results • Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses • Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals • Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team • Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. • Drive accountability through clear expectations and consistent performance management. • In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. • Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. • Recruit, hire and retain a passionate team for area specific knowledge and expertise. • Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. • Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). • Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. • Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. • Model creating a welcoming experience by greeting guests as you are working. • Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. • Lead by thanking guests and let them know we're happy they chose to shop at Target. • Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales • Build and execute plans to run an efficient operation to fund future growth. • Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. • Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. • Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. • Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. • Build relationships that are important to the store's community to address the most pressing local needs. • Leverage field support partners to help you solve problems and drive continuous operational improvement. • Set clear priorities for the team through balancing competing priorities and demands. • Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. • Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. • Validate that merchandise protection strategies across the total store are being executed according to best practices. • As a key carrier, follow all safe and secure training and processes • Addressing all store emergency and compliance needs • Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. • You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. • You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: • 4-year degree or equivalent experience • Strong interpersonal and communication skills • Team leadership and engagement • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis • Manage conflict and lead and hold others accountable • Relate well with and interact with all levels of the organization • Welcoming and helpful attitude • Manage workload and prioritize tasks independently • Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: • Access all areas of the building to respond to guest or team member issues • Interpret instructions, reports and information • Accurately handle cash register operations as needed • Climb up and down ladders as needed • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. • Ability to remain mobile for the duration of a scheduled shift (shift length may vary) • Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $41k-50k yearly est. Auto-Apply 7d ago
  • Customer Experience Manager

    Home Depot u 4.6company rating

    Toledo, OH jobs

    With a career at The Home Depot, you can be yourself and also be part of something bigger. Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. Key Responsibilities: 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. Direct Manager/Direct Reports: This Position typically reports to Store Manager This Position has 0 Direct Reports Travel Requirements: No travel required. Physical Requirements: Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications: None Minimum Education: The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: None Minimum Years of Work Experience: 1 Preferred Years of Work Experience: None Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Action Oriented Directs Work Builds Effective Teams Drives Engagement For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents: The pay range for this position is between $47,000 - $56,000
    $47k-56k yearly Auto-Apply 27d ago
  • Store Director (Store Manager) - Cleveland Area

    Target 4.5company rating

    Cuyahoga Falls, OH jobs

    The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: * Managing a large team of hourly team members and leaders as well as leaders of leaders * Recruiting, selecting, talent management and talent planning across all departments of the store * Guest service fundamentals and experience building and leading a guest first culture across the store * Retail business financials (e.g. payroll, profit and loss) and driving sales growth * Creating store specific strategies and managing your team to deliver results * Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses * Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals * Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team * Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. * Drive accountability through clear expectations and consistent performance management. * In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. * Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. * Recruit, hire and retain a passionate team for area specific knowledge and expertise. * Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. * Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). * Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. * Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. * Model creating a welcoming experience by greeting guests as you are working. * Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. * Lead by thanking guests and let them know we're happy they chose to shop at Target. * Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales * Build and execute plans to run an efficient operation to fund future growth. * Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. * Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. * Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. * Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. * Build relationships that are important to the store's community to address the most pressing local needs. * Leverage field support partners to help you solve problems and drive continuous operational improvement. * Set clear priorities for the team through balancing competing priorities and demands. * Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. * Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. * Validate that merchandise protection strategies across the total store are being executed according to best practices. * As a key carrier, follow all safe and secure training and processes * Addressing all store emergency and compliance needs * Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: * 4-year degree or equivalent experience * Strong interpersonal and communication skills * Team leadership and engagement * Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis * Manage conflict and lead and hold others accountable * Relate well with and interact with all levels of the organization * Welcoming and helpful attitude * Manage workload and prioritize tasks independently * Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Access all areas of the building to respond to guest or team member issues * Interpret instructions, reports and information * Accurately handle cash register operations as needed * Climb up and down ladders as needed * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others * Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. * Ability to remain mobile for the duration of a scheduled shift (shift length may vary) * Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $41k-51k yearly est. Auto-Apply 13d ago
  • Customer Experience Manager

    Home Depot 4.6company rating

    North Canton, OH jobs

    Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. Key Responsibilities: * 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. * 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. * 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. * 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. Direct Manager/Direct Reports: * This Position typically reports to Store Manager * This Position has 0 Direct Reports Travel Requirements: * No travel required. Physical Requirements: * Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * None Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * None Minimum Years of Work Experience: * 1 Preferred Years of Work Experience: * None Minimum Leadership Experience: * None Preferred Leadership Experience: * None Certifications: * None Competencies: * Action Oriented * Directs Work * Builds Effective Teams * Drives Engagement
    $26k-38k yearly est. 26d ago
  • Store Director (Store Manager) - Cleveland, OH

    Target 4.5company rating

    Woodmere, OH jobs

    The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** Store Director- Job Description ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: • Managing a large team of hourly team members and leaders as well as leaders of leaders • Recruiting, selecting, talent management and talent planning across all departments of the store • Guest service fundamentals and experience building and leading a guest first culture across the store • Retail business financials (e.g. payroll, profit and loss) and driving sales growth • Creating store specific strategies and managing your team to deliver results • Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses • Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals • Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team • Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. • Drive accountability through clear expectations and consistent performance management. • In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. • Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. • Recruit, hire and retain a passionate team for area specific knowledge and expertise. • Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. • Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). • Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. • Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. • Model creating a welcoming experience by greeting guests as you are working. • Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. • Lead by thanking guests and let them know we're happy they chose to shop at Target. • Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales • Build and execute plans to run an efficient operation to fund future growth. • Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. • Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. • Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. • Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. • Build relationships that are important to the store's community to address the most pressing local needs. • Leverage field support partners to help you solve problems and drive continuous operational improvement. • Set clear priorities for the team through balancing competing priorities and demands. • Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. • Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. • Validate that merchandise protection strategies across the total store are being executed according to best practices. • As a key carrier, follow all safe and secure training and processes • Addressing all store emergency and compliance needs • Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. • You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. • You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: • 4-year degree or equivalent experience • Strong interpersonal and communication skills • Team leadership and engagement • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis • Manage conflict and lead and hold others accountable • Relate well with and interact with all levels of the organization • Welcoming and helpful attitude • Manage workload and prioritize tasks independently • Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: • Access all areas of the building to respond to guest or team member issues • Interpret instructions, reports and information • Accurately handle cash register operations as needed • Climb up and down ladders as needed • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. • Ability to remain mobile for the duration of a scheduled shift (shift length may vary) • Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $41k-51k yearly est. Auto-Apply 14d ago
  • Store Director (Store Manager) - Cleveland, OH

    Target 4.5company rating

    Woodmere, OH jobs

    The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* . Store Director- Job Description ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: - Managing a large team of hourly team members and leaders as well as leaders of leaders - Recruiting, selecting, talent management and talent planning across all departments of the store - Guest service fundamentals and experience building and leading a guest first culture across the store - Retail business financials (e.g. payroll, profit and loss) and driving sales growth - Creating store specific strategies and managing your team to deliver results - Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses - Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals - Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team - Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. - Drive accountability through clear expectations and consistent performance management. - In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. - Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. - Recruit, hire and retain a passionate team for area specific knowledge and expertise. - Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. - Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). - Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. - Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. - Model creating a welcoming experience by greeting guests as you are working. - Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. - Lead by thanking guests and let them know we're happy they chose to shop at Target. - Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales - Build and execute plans to run an efficient operation to fund future growth. - Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. - Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. - Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. - Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. - Build relationships that are important to the store's community to address the most pressing local needs. - Leverage field support partners to help you solve problems and drive continuous operational improvement. - Set clear priorities for the team through balancing competing priorities and demands. - Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. - Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. - Validate that merchandise protection strategies across the total store are being executed according to best practices. - As a key carrier, follow all safe and secure training and processes - Addressing all store emergency and compliance needs - Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: - You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. - You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. - You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: - 4-year degree or equivalent experience - Strong interpersonal and communication skills - Team leadership and engagement - Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis - Manage conflict and lead and hold others accountable - Relate well with and interact with all levels of the organization - Welcoming and helpful attitude - Manage workload and prioritize tasks independently - Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes - Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: - Access all areas of the building to respond to guest or team member issues - Interpret instructions, reports and information - Accurately handle cash register operations as needed - Climb up and down ladders as needed - Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others - Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. - Ability to remain mobile for the duration of a scheduled shift (shift length may vary) - Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary **Benefits Eligibility** Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* **Americans with Disabilities Act (ADA)** In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $41k-51k yearly est. 15d ago
  • Store Manager

    Aeropostale, Inc. 4.5company rating

    Columbus, OH jobs

    Our Store Managers are responsible for building a team of top performers, creating an amazing customer experience, and empowering the team to be their very best. You are responsible for managing all aspects of a store; including hiring and training the best associates to represent the brand and overseeing all store operations to reach company sales and profitability goals. You create a positive environment that develops and engages your managers, associates and customers every day. You love being part of a winning team and you bring your energy to work every day. The Store Manager reports to the District Sales Manager. Who You Are: Inspirational leader who guides their team to achieve great results. Proactively connect with candidates to build talent pipeline. Demonstrates a competitive spirit and desire to win. Team player with an entrepreneurial spirit. Operates with a sense of urgency and effectively manage competing priorities. Adapts to change and takes on more responsibilities. Self-motivated; seeks personal growth and development. Responsibilities As the Store Manager you will: Use statistical information and market knowledge to create action plans and achieve financial, customer-service and operational goals, while addressing the store unique strengths and challenges. Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Attract, develop, and retain top talent individuals. Motivate and engage your teams by identifying their strengths. Provide and receive feedback in order to improve performance and develop team members. Communicate clear expectations and hold the store team and yourself accountable to achieving results. Ensure store standards for merchandising and operations are met consistently. Oversee all controllable expenses such as payroll and training to increase profitability. Establish trust with the team in the face of opposing beliefs, values or perspectives. Remain composed in the face of challenges and unforeseen circumstances Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations. Perform POS transactions on designated shifts and execute management functions in the absence of Assistant Manager. Schedule employees to their strengths to maximize productivity. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications You will also have: 2+ years as a Store Manager in similar volume, apparel business (preferred). Proven track record of exceeding sales and statistical expectations. Flexible availability to meet the needs of the business (including evenings and weekends). May require occasional travel to other store locations (if needed) and attend district meetings.
    $41k-65k yearly est. 8d ago
  • Store Director (Store Manager) - Cincinnati, OH

    Target 4.5company rating

    Cincinnati, OH jobs

    The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: * Managing a large team of hourly team members and leaders as well as leaders of leaders * Recruiting, selecting, talent management and talent planning across all departments of the store * Guest service fundamentals and experience building and leading a guest first culture across the store * Retail business financials (e.g. payroll, profit and loss) and driving sales growth * Creating store specific strategies and managing your team to deliver results * Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses * Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals * Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team * Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. * Drive accountability through clear expectations and consistent performance management. * In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. * Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. * Recruit, hire and retain a passionate team for area specific knowledge and expertise. * Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. * Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). * Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. * Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. * Model creating a welcoming experience by greeting guests as you are working. * Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. * Lead by thanking guests and let them know we're happy they chose to shop at Target. * Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales * Build and execute plans to run an efficient operation to fund future growth. * Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. * Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. * Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. * Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. * Build relationships that are important to the store's community to address the most pressing local needs. * Leverage field support partners to help you solve problems and drive continuous operational improvement. * Set clear priorities for the team through balancing competing priorities and demands. * Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. * Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. * Validate that merchandise protection strategies across the total store are being executed according to best practices. * As a key carrier, follow all safe and secure training and processes * Addressing all store emergency and compliance needs * Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: * You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. * You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. * You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: * 4-year degree or equivalent experience * Strong interpersonal and communication skills * Team leadership and engagement * Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis * Manage conflict and lead and hold others accountable * Relate well with and interact with all levels of the organization * Welcoming and helpful attitude * Manage workload and prioritize tasks independently * Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes * Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: * Access all areas of the building to respond to guest or team member issues * Interpret instructions, reports and information * Accurately handle cash register operations as needed * Climb up and down ladders as needed * Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others * Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. * Ability to remain mobile for the duration of a scheduled shift (shift length may vary) * Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $40k-49k yearly est. Auto-Apply 12d ago
  • Store Director (Store Manager) - Cincinnati, OH

    Target 4.5company rating

    Cincinnati, OH jobs

    The pay range is $104,000.00 - $208,000.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************** ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. ALL ABOUT STORE LEADERSHIP You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, who care about their guests and each other. You lead a team of experts, advocates, and consultants that are passionate about making sure guests get what they came for (plus a little more) every time they shop at their store. You take accountability in running a profitable growth business. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director can provide you with the skills and experience of: • Managing a large team of hourly team members and leaders as well as leaders of leaders • Recruiting, selecting, talent management and talent planning across all departments of the store • Guest service fundamentals and experience building and leading a guest first culture across the store • Retail business financials (e.g. payroll, profit and loss) and driving sales growth • Creating store specific strategies and managing your team to deliver results • Retail business fundamentals for total store: understanding sales trends, inventory management, guest shopping patterns and satisfaction, pricing and promotions strategies and specialty businesses • Setting and planning total store quarterly business priorities and managing a team to deliver on sales goals • Making business decisions by assessing market competition, understanding guest insights and feedback As a Store Director, no two days are ever the same, but a typical day will most likely include the following responsibilities: Cultivate a guest-centric and engaged team • Lead a talent culture through taking an active role in the onboarding, development and growth of your leaders. • Drive accountability through clear expectations and consistent performance management. • In partnership with HR, create and deliver on sustainable and equitable talent strategies to fuel career progression and continued team growth. • Be approachable and available for your team, lead a culture where leaders and team members are able to share and issues are quickly resolved. • Recruit, hire and retain a passionate team for area specific knowledge and expertise. • Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours. • Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments). • Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences. • Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training. • Model creating a welcoming experience by greeting guests as you are working. • Demonstrate how to engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs. • Lead by thanking guests and let them know we're happy they chose to shop at Target. • Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up and Circle 360 same day delivery). Own your store's overall business to drive efficiency, safety and grow sales • Build and execute plans to run an efficient operation to fund future growth. • Lead and create a culture of executing all best practices by understanding where operational shortage can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable. • Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions. • Lead a culture of financial accountability through following your sales trends, leadership headcount guideline, payroll management and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability. • Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests. • Build relationships that are important to the store's community to address the most pressing local needs. • Leverage field support partners to help you solve problems and drive continuous operational improvement. • Set clear priorities for the team through balancing competing priorities and demands. • Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety. • Validate an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes. • Validate that merchandise protection strategies across the total store are being executed according to best practices. • As a key carrier, follow all safe and secure training and processes • Addressing all store emergency and compliance needs • Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way WHAT WE ARE LOOKING FOR This may be the right job for you if: • You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with. • You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. • You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times). The good news is that we have some amazing training that will help teach you everything you need to know to be a Store Director. But there are a few skills you should have from the get-go: • 4-year degree or equivalent experience • Strong interpersonal and communication skills • Team leadership and engagement • Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis • Manage conflict and lead and hold others accountable • Relate well with and interact with all levels of the organization • Welcoming and helpful attitude • Manage workload and prioritize tasks independently • Capability to remain focused and composed in a fast-paced environment and accomplish multiple taskswithin established timeframes • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: • Access all areas of the building to respond to guest or team member issues • Interpret instructions, reports and information • Accurately handle cash register operations as needed • Climb up and down ladders as needed • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. • Ability to remain mobile for the duration of a scheduled shift (shift length may vary) • Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel. Benefits Eligibility Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** Americans with Disabilities Act (ADA) In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
    $40k-49k yearly est. Auto-Apply 13d ago
  • Assistant Store Manager

    Aeropostale, Inc. 4.5company rating

    Columbus, OH jobs

    As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day. The Assistant Store Manager reports to the Store Manager. Who You Are: Inspirational leader who guides their team and partners with the store manager to achieve great results. Engaging personality who attracts great talent. Demonstrates a competitive spirit and desire to win. Team player with an entrepreneurial spirit. Operates with a sense of urgency and effectively manage competing priorities. Able to adapt to change and takes on more responsibilities. Self-motivated; seeks personal growth and development. Responsibilities As the Assistant Store Manager you will: Partner with the Store Manager to create action plans to achieve results and grow the business. Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers. Oversee assigned division of responsibility and be accountable for results. Support the Store Manager to ensure store standards for merchandising and operations are met consistently. Learn about all aspects of the business and share ideas to drive the business. Remain composed in the face of challenges and unforeseen circumstances. Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications You will also have: 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred). Proven track record of exceeding sales and statistical expectations. Flexible availability to meet the needs of the business (including evenings and weekends). May require occasional travel to other store locations (if needed).
    $33k-39k yearly est. 8d ago
  • Store Manager

    Aeropostale, Inc. 4.5company rating

    Dublin, OH jobs

    Our Store Managers are responsible for building a team of top performers, creating an amazing customer experience, and empowering the team to be their very best. You are responsible for managing all aspects of a store; including hiring and training the best associates to represent the brand and overseeing all store operations to reach company sales and profitability goals. You create a positive environment that develops and engages your managers, associates and customers every day. You love being part of a winning team and you bring your energy to work every day. The Store Manager reports to the District Sales Manager. Who You Are: Inspirational leader who guides their team to achieve great results. Proactively connect with candidates to build talent pipeline. Demonstrates a competitive spirit and desire to win. Team player with an entrepreneurial spirit. Operates with a sense of urgency and effectively manage competing priorities. Adapts to change and takes on more responsibilities. Self-motivated; seeks personal growth and development. Responsibilities As the Store Manager you will: Use statistical information and market knowledge to create action plans and achieve financial, customer-service and operational goals, while addressing the store unique strengths and challenges. Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Attract, develop, and retain top talent individuals. Motivate and engage your teams by identifying their strengths. Provide and receive feedback in order to improve performance and develop team members. Communicate clear expectations and hold the store team and yourself accountable to achieving results. Ensure store standards for merchandising and operations are met consistently. Oversee all controllable expenses such as payroll and training to increase profitability. Establish trust with the team in the face of opposing beliefs, values or perspectives. Remain composed in the face of challenges and unforeseen circumstances Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations. Perform POS transactions on designated shifts and execute management functions in the absence of Assistant Manager. Schedule employees to their strengths to maximize productivity. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications You will also have: 2+ years as a Store Manager in similar volume, apparel business (preferred). Proven track record of exceeding sales and statistical expectations. Flexible availability to meet the needs of the business (including evenings and weekends). May require occasional travel to other store locations (if needed) and attend district meetings.
    $41k-65k yearly est. 8d ago
  • SPECIALTY ASSISTANT STORE MANAGER

    Home Depot 4.6company rating

    Toledo, OH jobs

    Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period, which will be up to 6 weeks, you will be learning to execute SASM key responsibilities. **Key Responsibilities:** + 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. + 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. + 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. + 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink. + 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. **Direct Manager/Direct Reports:** + This Position typically reports to Store Manager + This Position has 0 direct reports. **Travel Requirements** : + Typically requires overnight travel less than 5% of the time. **Physical Requirements:** + Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + Demonstrated ability to collaborate and work effectively with cross-functional teams **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. **Minimum Years of Work Experience** : + 3 **Preferred Years of Work Experience:** + No additional years of experience **Minimum Leadership Experience** : + 1+ year of previous leadership experience **Preferred Leadership Experience:** + 2+ years of previous leadership experience **Certifications:** + None **Competencies:** + Action Oriented + Collaborates + Customer Focus + Drives Results + Resourcefulness We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $61,000.00 - $70,000.00
    $61k-70k yearly 33d ago
  • SPECIALTY ASSISTANT STORE MANAGER

    Home Depot 4.6company rating

    Toledo, OH jobs

    Specialty Assistant Store Manager in Training (SASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The SASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. During their training, they will become familiar with Manager on Duty responsibilities and gain insight into overseeing the Specialty and Pro Departments. In collaboration with the Store Manager, Assistant Store Managers (ASMs), Home Services, and Pro business partners, they will learn to develop and implement strategies that boost sales, enhance customer service, and drive profitability across Specialty, Pro, and Services businesses. SASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the SASM-IT training period, which will be up to 6 weeks, you will be learning to execute SASM key responsibilities. Key Responsibilities: * 50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments. * 15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. * 15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations. * 10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink. * 10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Direct Manager/Direct Reports: * This Position typically reports to Store Manager * This Position has 0 direct reports. Travel Requirements: * Typically requires overnight travel less than 5% of the time. Physical Requirements: * Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Working Conditions: * Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * Demonstrated ability to collaborate and work effectively with cross-functional teams Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job. Minimum Years of Work Experience: * 3 Preferred Years of Work Experience: * No additional years of experience Minimum Leadership Experience: * 1+ year of previous leadership experience Preferred Leadership Experience: * 2+ years of previous leadership experience Certifications: * None Competencies: * Action Oriented * Collaborates * Customer Focus * Drives Results * Resourcefulness
    $33k-40k yearly est. 33d ago
  • Assistant Store Manager

    Aeropostale, Inc. 4.5company rating

    Beavercreek, OH jobs

    As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day. The Assistant Store Manager reports to the Store Manager. Who You Are: Inspirational leader who guides their team and partners with the store manager to achieve great results. Engaging personality who attracts great talent. Demonstrates a competitive spirit and desire to win. Team player with an entrepreneurial spirit. Operates with a sense of urgency and effectively manage competing priorities. Able to adapt to change and takes on more responsibilities. Self-motivated; seeks personal growth and development. Responsibilities As the Assistant Store Manager you will: Partner with the Store Manager to create action plans to achieve results and grow the business. Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers. Oversee assigned division of responsibility and be accountable for results. Support the Store Manager to ensure store standards for merchandising and operations are met consistently. Learn about all aspects of the business and share ideas to drive the business. Remain composed in the face of challenges and unforeseen circumstances. Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications You will also have: 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred). Proven track record of exceeding sales and statistical expectations. Flexible availability to meet the needs of the business (including evenings and weekends). May require occasional travel to other store locations (if needed).
    $32k-38k yearly est. 8d ago
  • Assistant Store Manager

    Aeropostale, Inc. 4.5company rating

    Lima, OH jobs

    As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store operations and maintain a visually appealing store. You create a positive environment that develops and engages your managers, associates, and customers every day. You love being part of a winning team and you bring your energy to work every day. The Assistant Store Manager reports to the Store Manager. Who You Are: Inspirational leader who guides their team and partners with the store manager to achieve great results. Engaging personality who attracts great talent. Demonstrates a competitive spirit and desire to win. Team player with an entrepreneurial spirit. Operates with a sense of urgency and effectively manage competing priorities. Able to adapt to change and takes on more responsibilities. Self-motivated; seeks personal growth and development. Responsibilities As the Assistant Store Manager you will: Partner with the Store Manager to create action plans to achieve results and grow the business. Understand and demonstrate product knowledge, selling and operational skills to maximize sales. Engage with customers to build relationships and brand loyalty by using company tools. Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers. Oversee assigned division of responsibility and be accountable for results. Support the Store Manager to ensure store standards for merchandising and operations are met consistently. Learn about all aspects of the business and share ideas to drive the business. Remain composed in the face of challenges and unforeseen circumstances. Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager. Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Qualifications You will also have: 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred). Proven track record of exceeding sales and statistical expectations. Flexible availability to meet the needs of the business (including evenings and weekends). May require occasional travel to other store locations (if needed).
    $33k-39k yearly est. 8d ago
  • Co-Store Manager

    Home Depot 4.6company rating

    Newark, OH jobs

    Store Co-Managers are responsible for working in tandem with the Store Manager to ensure the successful day to day operation of Home Depot stores. They share responsibility for maximizing store sales and profitability while working ethically and modeling Home Depot's core values. They accomplish this goal by developing strategies and objectives and leading a team of Associates in executing these strategies and objectives. They must ensure that the store is optimally stocked and merchandised and that all Customers are provided with excellent customer service. A Store Co-Manager must have a comprehensive knowledge of Home Depot business, be able to use this knowledge to formulate goals and objectives and be capable of motivating his/her self and others to work as a team and accomplish these goals and objectives. They must also be capable of working with Associates, Department Supervisors and the Assistant Store Managers (ASMs) to accomplish goals. **Key Responsibilities:** + 25% Co-Managing the Business. Co-Manage all aspects of store operation and profitability. + 20% Excels in Customer Service. Ensure that customers are acknowledged, customer project needs are met, concerns are resolved quickly. Work with Store Manager to forecast scheduling needs to meet customer demand. + 20% Supervising Store Associates. Work with team to recruit and hire qualified candidates. Determine starting pay and pay increases over time. Observe, evaluate, coach, train, and develop associates. Communicate Home Depot and store objectives to associates. + 15% Merchandising. Ensure all products and displays are merchandised effectively. Walk the store with Store Manager, District Manager, Merchants and others to stay proactive on merchandising issues. + 10% Planning. Develop and communicate store standards to associates. Develop, with Store Manager, a store mission, strategy and objectives and ensure that they are met. Study competition. Identify trends. + 10% Other Duties. Ensure safety of customers and associates. Verify deposits. Follow standard operating procedures for openings and closings. Sign for petty cash, markdowns, time slips, refunds, price change take in reports, etc. **Direct Manager/Direct Reports:** + Position reports to District Manager + Accountable for direct supervision of the work activities of others. In addition to personnel issues including selection, termination, performance appraisal and professional development of subordinates. **Travel Requirements:** + Typically requires overnight travel less than 10% of the time. **Physical Requirements:** + Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + Ability to work a flexible, 55 hours per week schedule + Acts with Integrity. Demonstrates responsible, ethical and honest behavior. Communicates Effectively. Keeps others informed through clear and concise communication. Listens carefully and adapts messages to fit audience. Excels in Customer Service. Creates customer focused environment; provides excellent service; sees business through eyes of our customers. Inspires Achievement. Initiates actions to develop Associates; provides performance feedback; recognizes accomplishments. Safety Orientation. Enforces safety policies and procedures; is a safety role model. Delivers Results. Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives. **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + No additional education **Minimum Years of Work Experience:** + 5 **Preferred Years of Work Experience:** + No additional years of experience **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and + responsibilities; models the Home Depot values. + Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and takes appropriate partnerships where necessary. + Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes + steps to maximize development of both self and Associates. + Customer Driven: Creates a customer-focused environment in which excellent service becomes a cultural expectation. + Promotes Teamwork: Coaches Associates to work well with another; creates an open environment where people say what + is on their minds; rewards teamwork. + Gets Things Done: Motivates self and others to accomplish important objectives despite a complex and sometimes ambiguous environment. + Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth + working relationships with people inside and outside of the organization. + Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety + standard. + Problem Solving: Reacts quickly and appropriately to problems in the store; follows-up in a timely manner to issues not + immediately resolvable; ties all loose ends. + Plans Strategically: Demonstrates the ability to determine goals, direction and actions. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $0.00 - $0.00
    $38k-47k yearly est. 25d ago
  • Co-Store Manager

    Home Depot 4.6company rating

    Newark, OH jobs

    Store Co-Managers are responsible for working in tandem with the Store Manager to ensure the successful day to day operation of Home Depot stores. They share responsibility for maximizing store sales and profitability while working ethically and modeling Home Depot's core values. They accomplish this goal by developing strategies and objectives and leading a team of Associates in executing these strategies and objectives. They must ensure that the store is optimally stocked and merchandised and that all Customers are provided with excellent customer service. A Store Co-Manager must have a comprehensive knowledge of Home Depot business, be able to use this knowledge to formulate goals and objectives and be capable of motivating his/her self and others to work as a team and accomplish these goals and objectives. They must also be capable of working with Associates, Department Supervisors and the Assistant Store Managers (ASMs) to accomplish goals. Key Responsibilities: * 25% Co-Managing the Business. Co-Manage all aspects of store operation and profitability. * 20% Excels in Customer Service. Ensure that customers are acknowledged, customer project needs are met, concerns are resolved quickly. Work with Store Manager to forecast scheduling needs to meet customer demand. * 20% Supervising Store Associates. Work with team to recruit and hire qualified candidates. Determine starting pay and pay increases over time. Observe, evaluate, coach, train, and develop associates. Communicate Home Depot and store objectives to associates. * 15% Merchandising. Ensure all products and displays are merchandised effectively. Walk the store with Store Manager, District Manager, Merchants and others to stay proactive on merchandising issues. * 10% Planning. Develop and communicate store standards to associates. Develop, with Store Manager, a store mission, strategy and objectives and ensure that they are met. Study competition. Identify trends. * 10% Other Duties. Ensure safety of customers and associates. Verify deposits. Follow standard operating procedures for openings and closings. Sign for petty cash, markdowns, time slips, refunds, price change take in reports, etc. Direct Manager/Direct Reports: * Position reports to District Manager * Accountable for direct supervision of the work activities of others. In addition to personnel issues including selection, termination, performance appraisal and professional development of subordinates. Travel Requirements: * Typically requires overnight travel less than 10% of the time. Physical Requirements: * Most all of the time is spent sitting in the same position or standing/walking or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds). Working Conditions: * Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights. Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * Ability to work a flexible, 55 hours per week schedule * Acts with Integrity. Demonstrates responsible, ethical and honest behavior. Communicates Effectively. Keeps others informed through clear and concise communication. Listens carefully and adapts messages to fit audience. Excels in Customer Service. Creates customer focused environment; provides excellent service; sees business through eyes of our customers. Inspires Achievement. Initiates actions to develop Associates; provides performance feedback; recognizes accomplishments. Safety Orientation. Enforces safety policies and procedures; is a safety role model. Delivers Results. Creates a sense of urgency; delegates appropriately; motivates self and team to accomplish objectives. Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * No additional education Minimum Years of Work Experience: * 5 Preferred Years of Work Experience: * No additional years of experience Minimum Leadership Experience: * None Preferred Leadership Experience: * None Certifications: * None Competencies: * Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and * responsibilities; models the Home Depot values. * Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and takes appropriate partnerships where necessary. * Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes * steps to maximize development of both self and Associates. * Customer Driven: Creates a customer-focused environment in which excellent service becomes a cultural expectation. * Promotes Teamwork: Coaches Associates to work well with another; creates an open environment where people say what * is on their minds; rewards teamwork. * Gets Things Done: Motivates self and others to accomplish important objectives despite a complex and sometimes ambiguous environment. * Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth * working relationships with people inside and outside of the organization. * Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety * standard. * Problem Solving: Reacts quickly and appropriately to problems in the store; follows-up in a timely manner to issues not * immediately resolvable; ties all loose ends. * Plans Strategically: Demonstrates the ability to determine goals, direction and actions.
    $38k-47k yearly est. 25d ago
  • Store Manager

    Rossstores 4.3company rating

    Assistant store manager job at Ross Stores

    Store Manager - (25005336) Description GENERAL PURPOSE:Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity. ESSENTIAL FUNCTIONS:General Operating Requirements:• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.• Analyzes Store reports to evaluate controllable expenses and overall Store performance.• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.• Ensures proper scheduling of Associates to meet business objectives.• Accepts special assignments as directed by Leadership.• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.Organizational Development:• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.• Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.• Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.• Ensures compliance with Ross personnel policies and procedures.• Manages Associate Relations issues, consulting with the District Manager as needed.• Ensures compliance with all State, Local and Federal regulations.Expense Control:• Leads all expenditures to be within budget.• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.Maintaining a Safe & Secure Environment:• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.• Ensures all Associates understand and can execute emergency operating procedures.Customer Service:• Treats all Customers, Associates, and other leaders with respect.• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.Personal and Store Brand: • Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.• Represents and supports the Company brand at all times.• Manages Store to ensure a clean, neat, easy to shop environment.• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.Merchandise Processing and In-Store Marketing• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.• Ensures merchandise is presented and organized according to Company merchandising guidelines.• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.Loss Prevention:• Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.• Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.• Monitors mark-out-of-stock policy to ensure proper administration. COMPETENCIES:• Manages Work Processes • Business Acumen• Plans, Aligns & Prioritizes • Builds Talent• Collaborates • Leading by Example• Communicates Effectively • Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Five or more years of Store management experience in a retail environment.• Must maintain a high level of Customer service.• Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.• Ability to train, coach and develop Associates at all levels.• Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.• Fluency in English.• Must exercise considerable independent judgement and discretion.• Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA:Ability to use all Store equipment, including PDTs, registers and PC as required.Ability to spend up to 100% of working time standing, walking, and moving around the Store.Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.Ability to occasionally push, pull and lift more than 25 lbs.Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.Ability to perform basic mathematical calculations commonly used in retail environments.Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES:Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates. DISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: Ohio-Franklin-Reynoldsburg-Broad Street Plaza OHWork Locations: Broad Street Plaza OH 8200 E Broad Street Reynoldsburg 43068Job: Store ManagerOrganization: Broad Street Plaza OH (2567) Schedule: Regular Full-time Job Posting: Nov 10, 2025
    $34k-44k yearly est. Auto-Apply 14h ago

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