Dispatcher jobs at Roto - 160 jobs

**ERO Emergency Response Officer or Emergency Response Team Member TMMI** **Benefits Include:** Weekly Pay Health- Anthem Blue Cross Blue Shield Dental- Aetna Vision- VSP Accrued PTO Time 401K Long Term, Short Term Disability Free Life Insurance Policy of $10K Free Uniforms Growth Opportunity _Firefighter 1&2, Hazmat Awareness and Operations Required,_ _Must also be EMR certified (or EMT certified)_ **Securitas is the most locally focused security company in the United States, with over 640 local branch managers and approximately 86,000 security officers who provide unmatched security solutions to meet the specific needs of thousands of businesses. Securitas USA's core business is security services. Our main service offering categories are specialized guarding, mobile guarding, remote guarding, and corporate risk management. These openings will fill up quickly. Please submit your resume and application today!** **Job Description** + Responds to emergency scenes including, but is not limited to, fire, medical, bomb threats, flooding, sprinkler system discharge, elevator emergencies, hazardous materials, inclement weather, and numerous other types of incidents. + Arrives on scene, performs scene size up, and relays information to central dispatch center and on-duty supervisor of current situation and any immediate needs. + Performs rescue procedures to include, but is not limited to, vehicle extrication, machinery extrication, and high angle and low angle rescue. + Performs fire suppression efforts utilizing fire apparatus, hydrants, hose stations, and portable and wheeled fire extinguishers. + Responds to hazardous material emergencies and provides spill containment efforts for both small and large releases. + Responds to medical emergencies, initiates patient assessment and/or stabilization, prepares and transports patients to onsite medical clinic. + Relays patient care information to medical personnel to include, but is not limited to, patient information, medical history, vitals, and treatments. + Administers treatment of injuries and illnesses following established medical protocols and procedures at the emergency scene or in specialized response vehicle. + Performs triage duties during mass casualty incidents. + Provide standard security duties to include, but is not limited to, unlocking doors, escorts to visitors, guests, and team members, patrol buildings and parking lots, and report back to central dispatch center and on-duty supervisor any irregularities. + Prepares logs and reports as required. + Other job related duties as assigned. **Requirements** + N.F.P.A. Firefighter 1 and 2 required + Hazardous Materials Awareness and Operations Level certifications + National Registry or State of Indiana Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) certification + Out of state certifications must be transferable to Indiana and must be completed within 90 days of hire + Must be able to meet and continue to meet any applicable state, county, and local certification requirements for Emergency Medical Technician (EMT) or Emergency Medical Responder (EMR) level certification. + With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, and crawling. Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. Additional physical requirements may include frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. EOE/M/F/Vet/Disabilities Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. Benefits include: + Retirement plan + Employer-provided medical and dental coverage + Company-paid life insurance + Voluntary life and disability insurance + Employee assistance plan + Securitas Saves discount program + Paid holidays + Paid time away from work Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply. Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

The Dispatcher is responsible for coordinating all driver communication, logistics scheduling, and transportation workflow for the facility. Serving as the primary point of contact for our drivers, vendor partners, and onsite operations, the Dispatcher ensures timely pick-ups, deliveries, and documentation accuracy. This role helps maintain smooth facility operations by monitoring driver activity, managing dispatch calendars, supporting shipping and receiving, and assisting with inventory tracking. The Dispatcher plays a key role in ensuring efficient transportation flow and strong communication across teams. Our Story… So Far Founded in 1989 and headquartered in Dallas, Texas, PLA is a national supply chain solutions provider offering Pallet Management Services, 3PL Services, Reverse Logistics Services, and Freight Brokerage & Transportation Management Services, handling over 115 million pallets per year for more than 1,500 customers. As one of the largest pallet manufacturing and recycling companies in the United States, PLA operates 76+ facilities, employs over 3,500 team members across 23 states, and continues to grow both organically and through acquisition. About the Division PLA - Supply Chain Services, part of the PLA Family of Companies, is a leading provider of comprehensive supply chain solutions, transforming how businesses manage logistics. Through innovation, expertise, and state-of-the-art facilities, we ensure efficient, safe, and reliable operations from start to finish. Here's What We Offer * PTO (Paid Time Off) * Full Benefits: * Medical, Dental, and Vision Insurance - 3 medical plan options through Blue Cross Blue Shield with low weekly premiums starting as low as site plan allows * Health Savings Account (HSA) - Company contribution up to $750 annually * 401(k) with Company Match * Flexible Benefits - Multiple plan options to fit your needs and budget * Prescription Drug Coverage - Low copays starting at $10 for generic medications * FREE Life Insurance & AD&D - Provided at no cost * Vision Benefits - $10 eye exams and $150 frame allowance * Dental Coverage - 100% preventive care coverage with MetLife plans * Additional Voluntary Benefits: * Short-Term Disability (STD) * MetLife Legal & Identity Theft Services * Pet Insurance through ASPCA * Employee Assistance Program (EAP) - Free confidential support for personal or work-related challenges What You'll Be Doing As a Dispatcher, your responsibilities will include: * Managing the daily dispatch of facility drivers for all pick-ups, returns, and vendor deliveries * Staffing the logistics/dispatch window, greeting drivers, vendors, and customers * Maintaining ongoing communication with drivers and tracking movements throughout the day * Coordinating with external carriers to ensure timely pick-ups and deliveries * Obtaining and submitting driver paperwork, bills of lading, and vendor documents accurately into internal systems * Assisting with scheduling mulch pick-ups and CHEP pallet returns * Supporting shipping and receiving with inventory tracking and documentation as needed * Assisting facility leadership in managing dispatch and order calendars * Escalating issues or delays to the Transportation Manager as appropriate * Building strong, collaborative partnerships with PLA staff, vendors, drivers, and customers * Performing other duties as assigned to support the transportation and logistics team What We're Looking For * 2+ years of experience as a dispatcher, logistics coordinator, or related role * Familiarity with DOT regulations is preferred * Strong communication and customer service skills * Ability to multi-task in a fast-paced logistics environment * High School Diploma or equivalent preferred * Any combination of education and experience will be considered Physical Requirements * Prolonged sitting and computer work * Ability to lift up to 15 pounds * Ability to walk into warehouse and outdoor dock areas as needed * Must wear PPE when entering production areas Work Environment * Majority of duties performed in a climate-controlled office * Occasional exposure to warehouse environments where PPE is required * Interaction with drivers, vendors, and facility operations staff * Warehouse areas may include noise, forklift traffic, and variable temperatures PLA and its Family of Companies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you need assistance or accommodation during the application process due to a disability, it is available upon request by contacting *****************. No applicant will be penalized for requesting assistance.

The Dispatcher is responsible for coordinating all driver communication, logistics scheduling, and transportation workflow for the facility. Serving as the primary point of contact for our drivers, vendor partners, and onsite operations, the Dispatcher ensures timely pick-ups, deliveries, and documentation accuracy. This role helps maintain smooth facility operations by monitoring driver activity, managing dispatch calendars, supporting shipping and receiving, and assisting with inventory tracking. The Dispatcher plays a key role in ensuring efficient transportation flow and strong communication across teams. Our Story… So Far Founded in 1989 and headquartered in Dallas, Texas, PLA is a national supply chain solutions provider offering Pallet Management Services, 3PL Services, Reverse Logistics Services, and Freight Brokerage & Transportation Management Services, handling over 115 million pallets per year for more than 1,500 customers. As one of the largest pallet manufacturing and recycling companies in the United States, PLA operates 76+ facilities, employs over 3,500 team members across 23 states, and continues to grow both organically and through acquisition. About the Division PLA - Supply Chain Services, part of the PLA Family of Companies, is a leading provider of comprehensive supply chain solutions, transforming how businesses manage logistics. Through innovation, expertise, and state-of-the-art facilities, we ensure efficient, safe, and reliable operations from start to finish. Here's What We Offer PTO (Paid Time Off) Full Benefits: Medical, Dental, and Vision Insurance - 3 medical plan options through Blue Cross Blue Shield with low weekly premiums starting as low as site plan allows Health Savings Account (HSA) - Company contribution up to $750 annually 401(k) with Company Match Flexible Benefits - Multiple plan options to fit your needs and budget Prescription Drug Coverage - Low copays starting at $10 for generic medications FREE Life Insurance & AD&D - Provided at no cost Vision Benefits - $10 eye exams and $150 frame allowance Dental Coverage - 100% preventive care coverage with MetLife plans Additional Voluntary Benefits: Short-Term Disability (STD) MetLife Legal & Identity Theft Services Pet Insurance through ASPCA Employee Assistance Program (EAP) - Free confidential support for personal or work-related challenges What You'll Be Doing As a Dispatcher, your responsibilities will include: Managing the daily dispatch of facility drivers for all pick-ups, returns, and vendor deliveries Staffing the logistics/dispatch window, greeting drivers, vendors, and customers Maintaining ongoing communication with drivers and tracking movements throughout the day Coordinating with external carriers to ensure timely pick-ups and deliveries Obtaining and submitting driver paperwork, bills of lading, and vendor documents accurately into internal systems Assisting with scheduling mulch pick-ups and CHEP pallet returns Supporting shipping and receiving with inventory tracking and documentation as needed Assisting facility leadership in managing dispatch and order calendars Escalating issues or delays to the Transportation Manager as appropriate Building strong, collaborative partnerships with PLA staff, vendors, drivers, and customers Performing other duties as assigned to support the transportation and logistics team What We're Looking For 2+ years of experience as a dispatcher, logistics coordinator, or related role Familiarity with DOT regulations is preferred Strong communication and customer service skills Ability to multi-task in a fast-paced logistics environment High School Diploma or equivalent preferred Any combination of education and experience will be considered Physical Requirements Prolonged sitting and computer work Ability to lift up to 15 pounds Ability to walk into warehouse and outdoor dock areas as needed Must wear PPE when entering production areas Work Environment Majority of duties performed in a climate-controlled office Occasional exposure to warehouse environments where PPE is required Interaction with drivers, vendors, and facility operations staff Warehouse areas may include noise, forklift traffic, and variable temperatures PLA and its Family of Companies is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you need assistance or accommodation during the application process due to a disability, it is available upon request by contacting *****************. No applicant will be penalized for requesting assistance.

Title: Public Transportation Dispatcher Training will take place at the Hopelink Transportation Yard in Kent WA (approximately 90 days) will be located at the Willows Base in Redmond WA once training is completed Work schedule : INITIAL TRAINING: Monday through Friday 9:00am-5:00pm (approx 90 days) AFTER TRAINING: Monday through Friday 12:00pm-9:00pm Who we are : Hopelink is the largest nonprofit in North and East King County. For over 50 years we have been in the community serving homeless and low-income families, children, seniors, and people with disabilities. Make an impact in your community! Hopelink programs focus on food, financial assistance, transportation/mobility, housing & family development, adult education & employment. Programs are aimed at helping people achieve stability and gain the skills and knowledge they need to exit poverty. Join us! The career opportunity: The DART Dispatcher maintains radio contact with transit operators, receives and records trip information, schedules trips to vehicles, resolves on-the-road problems or refers problems to others for resolution. Works closely with other dispatchers in a team environment. The ideal candidate brings customer service experience, a proficiency in MS Office, and an ability to learn Hopelink scheduling software. What qualities we are looking for: We'd love to hear from you. So, if you are interested in this position, but don't meet every single point on this job posting, please still get in touch. We would be happy to connect and see if you could be a great fit. Computer/technology proficiency: ability to use MS Office 365, MS Outlook, and online systems including timekeeping, and program specific systems, etc.; Proficient in use of Microsoft Office Suite such as Windows and Excel. Scheduling or dispatching experience providing transportation services to the public is preferred but not required. Knowledge of King County addresses and roads is helpful. This position is a Service Critical Employee with specific attendance requirements. Because of the critical nature of this role to Hopelink operations, it is important that you are able to: Report to the worksite during your scheduled hours, regardless of weather conditions or other emergencies. Manage your own transportation needs in adverse weather, including possible limitations to public transportation options. Have a specific plan to address any other possible attendance barriers that arise during adverse weather and other emergencies, such as disrupted utilities or public services, road closures, school closures, etc. **Due to Federal Regulations, this position is considered a Safety Sensitive Position, therefore employees are required to undergo a full criminal background check and pre-employment Federal DOT drug screening, and are subject to random screenings, which include THC among other restricted substances. Examples of what you will be doing: Provide superior customer service to bus operators and passengers, in-person or via radio, telephone, or electronic communication. Ensure driver and dispatcher coverage for scheduled and unscheduled time off. Prepare reports using dispatching software, scheduling software, and Excel. Contact appropriate law enforcement, medical services, and supervisors in emergencies. How you will be compensated: Hopelink is proud to provide meaningful paid time away from work and an affordable, comprehensive benefits package. Compensation: $ 25/hour (DOE) New Hire Incentive: $3,000 Up to 10 paid vacation and sick days annually and 10 paid holidays, Plus up to 7 paid float days available to use immediately; dependent on hire date and hours/week Medical, Dental, and Vision benefits after 1 month waiting period Flexible Spending Accounts; 401k with Employer Match; Life, Disability & Accident coverage Wellness Program; Employee Resource Groups; Employee Assistance Program; Employee Discount Opportunities; Training Classes Internal Career Opportunities; Professional Development; Leadership Development; Career Path Coaching Annual Performance Reviews with Merit Increase Opportunities Hopelink Mission and Values: Hopelink's mission is to promote self-sufficiency for all members of our community to help people make a lasting change. Our Values are Growth & Human Potential, Inclusion, Compassion, Relationships Built in Trust, Quality of our Work, and Fiscal Stewardship. We are actively building an environment that welcomes and encourages the involvement and success of all individuals and respects the new possibilities that are created when diverse people, beliefs and values are included.

Details: Job Title: Operations Dispatch Coordinator Our client is seeking a Dispatcher to support refinery and industrial construction projects in Martinez, CA. This role is responsible for coordinating workforce deployment, tracking crew assignments, and supporting daily field operations to ensure jobs are staffed efficiently and safely. Key Responsibilities: Coordinate daily dispatch of craft labor, supervisors, and support personnel to refinery job sites Communicate schedules, start times, and job locations to field personnel Track workforce availability, callouts, and schedule changes Maintain accurate records of crew assignments, hours, and site access requirements Support onboarding logistics including badging, orientation, and site requirements Communicate with project managers, superintendents, and field leadership regarding manpower needs Assist with timekeeping verification and daily reporting Respond to last-minute staffing changes in a fast-paced environment Ensure compliance with refinery safety and access requirements Qualifications: Previous dispatch or coordination experience, preferably in construction, industrial, or refinery environments Strong communication and organizational skills Ability to manage multiple priorities and changing schedules Proficiency with Microsoft Office and scheduling tools Comfortable working in a high-volume, deadline-driven environment Knowledge of refinery access requirements and craft labor coordination is a plus Work Environment: Office-based role supporting refinery and industrial construction sites Early mornings, extended hours, and flexibility required based on project needs Frequent communication with field crews and site leadership #INDW

Triple Canopy: PPO #120047, A Constellis Company CA Main Office: 915 Highland Pointe Drive Ste 250 | Roseville, CA 95678 Monitor security alarm systems in from various buildings across the San Diego area. Coordinate the appropriate response, to include sending and receiving audible and distinguishing voice communications via radio and telephone systems. Identify potential threats and required assistance and determine when and where to dispatch officers to. PAY TRANSPARENCY/COMPENSATION: $23.50/HR RESPONSIBILITIES: Monitor Force Protection Services and radio traffic while coordinating the appropriate responses to emergency and non-emergency situations performing duties such as: Communicating audio messages via radio and telephone Coordinating law enforcement and public safety personnel activities Transferring public safety information Answering questions and updating client records Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances. Log all calls in database including required details of each call Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers Operate multi-channel radio and telephone dispatch equipment Access Federal, State, and local databases and maintain compliance regulations and procedures Assist with quality review of events created by fellow dispatchers Monitor alarms received and keep records based on unique accounts Proficiently perform administrative tasks on desktop computer and notify management of any technological issues Monitor in-house closed-circuit television (CCTV) cameras Perform dispatching duties for other locations in the event of a failure Assist in the training of dispatcher trainees Routinely test alarms, communication systems, and other devices QUALIFICATIONS: Must meet one (1) of the below experience requirements. Prior military with honorable discharge at a rank of E4 or above OR One Year of licensed Unarmed Security Officer experience (Less than Lethal acceptable) with demonstrated advanced training in security skill sets and proficiencies and a security vendor service record free of adverse actions Must have an active BSIS card. Existing dispatch or use of a multi-system phone system is required with knowledge of how a 24-hour emergency communication center operates; familiarity with public safety functions and concerns; and knowledge of public safety communications environment, demands and requirements and related laws, to include regulations and systems. Must possess a minimum of a High School diploma or equivalent from a U.S. Accredited School. Foreign education must be evaluated to meet U.S. education requirements. Must have CPR Must be a U.S. Citizen with a social security card. Computer Skills -- Efficient knowledge/use of MS Office on a Windows OS, and ability to type approximately 30 WPM without error. Must meet all medical and physical standards and satisfactorily complete background checks, psychological and drug screening Ability to work under stress and to respond to emergency communications Excellent communication and phone skills. Ability to handle filing and other administrative duties. Successful completion of Critical testing may be required prior to hire (provided by company) Working Conditions: Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone. Physical Requirements: Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures. Must meet all physical and psychological standards as required by the contract. Local travel or participation in shift work may be requested.

BENEFITS: Benefits are available day one, no waiting period. Continuing education and recertification is offered cost-free, both in-house through the Center for Medics and remotely through PRODIGY, our online learning management system. Health insurance Dental insurance Vision insurance Life insurance Employee assistance program Paid time off 401(k) matching GENERAL FUNCTION/DUTIES: Provide professional and courteous service while receiving incoming calls from the public or other public safety entities requesting emergency and non-emergency assistance; achieve and maintain control of call and provide proper interrogation to obtain necessary information to determine the appropriate response and priority. Dispatch appropriate units according to acuity level, availability and location or provide appropriate information as required while simultaneously maintaining radio contact with and monitoring the status of all field units. Prioritize requests for and dispatch appropriate resources for non-emergency transports based on customer relationship. Most dispatchers must be prepared for field service on a moment's notice when on duty. Maintain accurate record and log of all incidents including address of incident, times, type of response, unit number, EMT/paramedic names, patient name and disposition. Maintain awareness of all field units' status and location and assist in coordinating the activities of all field units. Monitor multiple public safety radio frequencies, hospital diversions and video surveillance screens; operate a variety of communications equipment, including radio consoles, paging systems, telephones, computer aided dispatch systems and multiple computer programs/systems. Communicate with other public safety agencies, hospitals, public works departments, support services and any other entity as needed to request or forward necessary information. Send, receive, enter, update and disperse information by computer, pager, telephone, cellular telephone, facsimile or other methods. Update and maintain emergency contacts lists, emergency response information and general business administration contact lists. Perform a wide variety of clerical and office support assignments including but not limited to; the operation of office equipment and computers, record keeping, filing, indexing, and other general clerical work. Interact with visitors personally and on the telephone; receive, process and record requests and complaints and route individuals to proper personnel as appropriate. Take messages and make calls for on duty personnel as requested. Search master recordings for needed information. Manually activate interior and exterior doors from the dispatch office. Maintain, clean, decontaminate, restock and prepare equipment, facility and vehicles for use. Test and inspect equipment as required. Provide general instruction to new employees and assume the responsibilities of a Supervisor if one is not available or not on duty. Participate in formal classroom and informal field training sessions, workshops, drills and exercises to learn and practice new techniques. Attend mandatory continuing education classes. Perform other duties not specifically presented in this description as required. REQUIREMENTS/QUALIFICATIONS: Preference for candidates with EMS dispatch experience. Must possess the ability to engage in multiple activities simultaneously. Must have the ability to establish and maintain effective working relationships with patients, other employees, other public safety professionals, medical staff at the hospitals, and with the general public. Must have a working knowledge of the street system in Cambridge and the surrounding area. Must also have knowledge of how to use the street guides used by Pro EMS. Must have the ability to remain calm while working in difficult, stressful and sometimes dangerous circumstances. Must use good judgment and possess the ability to remain focused while assuming a leadership role and directing others of lesser training via telephone. Must comply with all company mandated safety programs and OSHA mandates such as tuberculosis screening, HAZCOM and bloodborne/airborne pathogen training. Must be able to sit for extended periods of time. WORKING CONDITIONS: This Position will be performing tasks in the customary office environment. The person should have the ability to work in a stressful environment while performing multiple tasks simultaneously, with the possibility of long hours and irregular times/days. All applicants must successfully pass a pre-employment physical agility test, drug screen and background check once a conditional offer of employment has been made. Pro EMS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, ancestry, national origin, age, disability, handicap, pregnancy, genetics, veteran status or other protected status. DISCLAIMER: The information provided in this description is designed to indicate the general nature and level of work performed within this position. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this position. Management has the sole discretion to add or modify the duties of the position and to designate other functions at any time. This position description is not an employment agreement or contract.

ESSENTIAL FUNCTIONS Schedule, route, and dispatch trips to all manner of providers Assist in coordination of mass transportation when needed Administer trips for volunteer/ independent drivers and mileage reimbursement program Completes all documentation and process task associated to mileage mapping and application procedures if responsible for volunteer/ independent drivers and mileage reimbursement programs Works closely with transportation providers and health care facilities to resolve problems Assigns reservations to network providers to ensure that vehicle resources are used most efficiently and effectively to meet client demand Responsible for daily communication with transportation providers Ensures accurate trip data input Other duties as assigned. Requirements POSITION QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competency Statement(s) Analytical Skills -- Ability to use thinking and logic to solve everyday problems. Communication, Oral - Ability to communicate effectively with others using the spoken word Communication, Written - Ability to communicate in writing clearly and concisely Customer Oriented - Ability to take care of the customers' needs while following company procedures Interpersonal - Ability to get along well with a variety of personalities and individuals General understanding of transportation systems Education High School Graduate or General Education Degree (GED) Experience At least 1 to 2 years customer service experience in an inbound call center environment with heavy phone volume and data entry preferred 1 to 2 years of routing, scheduling and/or dispatch experience preferred Prior in-bound call center experience preferred Knowledge of transit system a plus Knowledge of Medicaid guidelines and covered services plus Ability to travel to office location to perform shifts In-office position, this is not a remote opportunity SKILLS & ABILITIES Excellent customer service & phone skills Proficient with Microsoft Word, Excel, and Outlook Ability to work independently or within a team Must be able to handle heavy phone volume when tasked to assist Salary Description $17

Job DescriptionDescription: ESSENTIAL FUNCTIONS Schedule, route, and dispatch trips to all manner of providers Assist in coordination of mass transportation when needed Administer trips for volunteer/ independent drivers and mileage reimbursement program Completes all documentation and process task associated to mileage mapping and application procedures if responsible for volunteer/ independent drivers and mileage reimbursement programs Works closely with transportation providers and health care facilities to resolve problems Assigns reservations to network providers to ensure that vehicle resources are used most efficiently and effectively to meet client demand Responsible for daily communication with transportation providers Ensures accurate trip data input Other duties as assigned. Requirements: POSITION QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competency Statement(s) Analytical Skills -- Ability to use thinking and logic to solve everyday problems. Communication, Oral - Ability to communicate effectively with others using the spoken word Communication, Written - Ability to communicate in writing clearly and concisely Customer Oriented - Ability to take care of the customers' needs while following company procedures Interpersonal - Ability to get along well with a variety of personalities and individuals General understanding of transportation systems Education High School Graduate or General Education Degree (GED) Experience At least 1 to 2 years customer service experience in an inbound call center environment with heavy phone volume and data entry preferred 1 to 2 years of routing, scheduling and/or dispatch experience preferred Prior in-bound call center experience preferred Knowledge of transit system a plus Knowledge of Medicaid guidelines and covered services plus Ability to travel to office location to perform shifts In-office position, this is not a remote opportunity SKILLS & ABILITIES Excellent customer service & phone skills Proficient with Microsoft Word, Excel, and Outlook Ability to work independently or within a team Must be able to handle heavy phone volume when tasked to assist

Job DescriptionDescription: ESSENTIAL FUNCTIONS Schedule, route, and dispatch trips to all manner of providers Assist in coordination of mass transportation when needed Administer trips for volunteer/ independent drivers and mileage reimbursement program Completes all documentation and process task associated to mileage mapping and application procedures if responsible for volunteer/ independent drivers and mileage reimbursement programs Works closely with transportation providers and health care facilities to resolve problems Assigns reservations to network providers to ensure that vehicle resources are used most efficiently and effectively to meet client demand Responsible for daily communication with transportation providers Ensures accurate trip data input Other duties as assigned. Requirements: POSITION QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competency Statement(s) Analytical Skills -- Ability to use thinking and logic to solve everyday problems. Communication, Oral - Ability to communicate effectively with others using the spoken word Communication, Written - Ability to communicate in writing clearly and concisely Customer Oriented - Ability to take care of the customers' needs while following company procedures Interpersonal - Ability to get along well with a variety of personalities and individuals General understanding of transportation systems Education High School Graduate or General Education Degree (GED) Experience At least 1 to 2 years customer service experience in an inbound call center environment with heavy phone volume and data entry preferred 1 to 2 years of routing, scheduling and/or dispatch experience preferred Prior in-bound call center experience preferred Knowledge of transit system a plus Knowledge of Medicaid guidelines and covered services plus Ability to travel to office location to perform shifts In-office position, this is not a remote opportunity SKILLS & ABILITIES Excellent customer service & phone skills Proficient with Microsoft Word, Excel, and Outlook Ability to work independently or within a team Must be able to handle heavy phone volume when tasked to assist

Salary: $18.50/hr (DOE) Join the Transportation Adventure: Dispatchers Wanted! Are you ready to steer your career in the fast lane? CTI, Inc. is seeking dynamic and motivated Dispatchers to join our unstoppable team at our Marana office. If you have a passion for organization, thrive in a high-volume environment, and have a knack for delivering exceptional customer service, then this is the job for you! What Drives Us: At CTI, Inc., we're fueled by excellence. As a Dispatcher, you'll be at the heart of our operations, ensuring the smooth flow of transportation and timely delivery of various commodities. Your sharp organizational skills and top-notch communication abilities will be the driving force behind our success. Hourly Pay: $18.50/hr DOE Workdays: Monday, Tuesday, Wednesday, Saturday, and Sunday Days off: Thursday and Friday. Shift: 2:00 AM - 10:30 AM Benefits: Weekly pay Direct deposit Vacation, sick& holiday pay Medical, Dental, Vision, Life & Disability benefits Wellness Program 401(k) Match Duties & Responsibilities: Place customer orders and coordinate loading and delivery of commodities. Craft precise time schedules to meet shipping dates and ensure on-time deliveries. Work alongside an amazing team to plan and schedule qualified drivers for loads. Cross-training in each dispatch division Navigate unforeseen challenges like a pro and keep everything on track. Be the key link in communication with drivers, managers, and customers fostering a seamless workflow. Collaborate with our Maintenance Department to keep the equipment in tip-top shape. Maintain a safe working environment by following company safety rules and regulations Other duties as assigned Desired Qualifications & Experience: Prior experience in dispatching or transportation is a bonus. Minimum of one (1) year of Dispatch experience in the transportation, logistics, or trucking industry, preferred. Minimum of one (1) year of customer service experience, preferred. Areaknowledge of Arizona & New Mexico. Self-motivated with an unstoppable drive for success. A natural talent for organization and multitasking. Stellar communication skills that keep everyone in the loop. Thrives in a fast-paced and dynamic environment. Ability to master new programs quickly. Excellent analytical, and problem-solving skills Ability to read, write, and interpret documents in English, such as safety rules and regulations, operating and maintenance instructions, and procedure manuals. Ability to communicate information in verbal and written form, as well as the ability to listen to, and understand information conveyed verbally or in writing. Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to divide with 10s and 100s; ability to perform mathematical functions using units of American money and weight measurement, volume, and distance. While performing the duties of this position, an employee is regularly required to sit, use hands and fingers, see, hear, and speak. While performing the duties of this position, an employee may occasionally be exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals or substances. Bilingual English/Spanish preferred. Education: High School diploma or equivalent preferred. Destination Success: When you're with us, there's no limit to your growth! We provide a supportive environment that empowers you to flourish in your career. Join our family and fuel your ambition with opportunities and rewards. Job description is available upon request. CTI, Inc. is an Equal Opportunity Employer. CTI promotes a drug/alcohol-free work environment through the use of mandatory pre-employment and ongoing random testing. Company policy could disqualify an applicant who has certain criminal history from employment in particular positions. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position. To request an accommodation, please contact our Human Resources office.

Dispatcher Coordinator Department: Operations Department Reports To: Assistant Director of Operations FLSA Status: Hourly/Non-Exempt Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Dispatcher Coordinator at the Legends Global/Salt Palace Convention Center. Under the guidance of the Operations Directors, the Dispatcher Coordinator ensures seamless communication between the Event Manager and support teams during events. This position involves receiving real-time service requests, entering them into the facility's work order system, and dispatching tasks to the appropriate teams such as Event Setup, Housekeeping, and Maintenance Etc. The ideal candidate thrives in a fast-paced environment and is highly organized, responsive, and detail-oriented. Essential Duties & Responsibilities: * Serve as the central point of contact for incoming service requests from Event Managers during live events. * Accurately log and categorize requests in the work order management system. * Dispatch tasks to appropriate teams including Event Setup Crew, Housekeeping, and Maintenance Etc.., ensuring clarity and urgency are communicated. * Monitor the progress of dispatched tasks and follow up to ensure timely completion. * Maintain real-time communication with Event Managers to provide updates on task status and completion. * Coordinate with multiple departments to support concurrent events across the convention center. * Document all service requests and resolutions for post-event reporting and quality assurance. * Assist in preparing for high-traffic event days by reviewing event schedules and anticipating operational needs. * All other duties as assigned. Experience, Knowledge, & Qualifications: * High school diploma or equivalent preferred. * Previous experience in dispatch, event coordination, or facilities management preferably in a convention center or large venue. * Strong verbal and written communication skills. * Proficiency with work order systems and Microsoft Office Suite. * Ability to multitask and remain calm and efficient under pressure in a dynamic, high-volume environment. * Excellent organizational skills and attention to detail. * Flexibility to work evenings, weekends, and holidays based on event schedules. Job Type: Full-time, 40 hours per week, In-Office Wage: $24-29 per hour Schedule: Event driven schedule, weekends required, evening and night shifts required Benefits * Medical, Dental, Vision Insurance * Optional Benefits: FSA, Critical Illness, Accidental, Hospital Indemnity, Legal, ID Theft, Short-Term & Long-Term Disability, Supplemental Life Insurance * 401(k), Company Match 100% of up to 3% * Vacation accrual structure based on tenure * 11 Paid Holidays * 2 Paid Personal Days annually * Annual 80 Hours Sick Time Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. Position requires heavy lifting, climbing, carrying, stooping, crawling, and equipment operation both indoors and outdoors. Position requires frequent walking, stair climbing, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing, and pulling; heavy lifting, up to 75 pounds. Subject to sustained periods of time with exposure to the elements with adverse conditions. May require tools and equipment operation that could cause personal harm and/or injury if improperly handled. Requires irregular and/or extended hours, including weekends, evenings, and holidays, determined by event schedule and/or department needs. Requires radio usage, two-way handheld. Note The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Recruiter- Jordan White Legends GLOBAL 100 South West Temple Salt Lake City, Utah 84101 Applicants who need reasonable accommodations to complete the application process may contact Jordan White at ************. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.

Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES Receive, review and transmit emergency-related and law enforcement-related communications by operating emergency 9-1-1 communication systems, computer systems, telephone networks, and a worldwide police telecommunications system in order to disseminate information on emergencies, answer complaints, and transmit broadcast orders to coordinate the dispatching of public safety personnel. Receive, review and transmit emergency and non-emergency test calls to ensure proper operation, location information and routing. Provide information via communications systems to coordinate the activities of emergency and other public safety personnel who are engaged in responding to critical incidents and major threats to public safety and/or security such as natural disasters, fires, domestic abuse reports, emergency medical situations, psychological commitments, vehicle pursuits, surveillance, searches, safety hazards, etc., Respond to requests for information from agencies relative to missing or wanted individuals, criminal histories, stolen property, sensitive intelligence on subjects such as drug interdiction and terrorist activities, etc. Utilize numerous federal, state and municipal law enforcement and emergency communication systems for the purpose of receiving, evaluating and forwarding information to other federal, state, municipal and international law enforcement and emergency response or management agencies, which includes utilizing the Massachusetts Criminal Justice Information System (CJIS). CJIS comprises, but is not limited to, in-state systems such as the Board of Probation (BOP) files, the Warrant Management Systems (WMS) and the Registry of Motor Vehicles (RMV) files, and national/interstate law enforcement information systems such as the National Crime Information Center (NCIC), Interstate Identification Index (Ill), and the National Law Enforcement Telecommunications Systems (Nlets). Assist with coordination and mobilization of rescue, fire and emergency medical services on a regional and statewide basis and participate in coordination of emergency and non-emergency responses when required. Respond to incoming requests for information from other agencies, news media and the general public to provide both law enforcement-oriented and general information about topics such as weather conditions, road conditions and travel directions. Pre-Employment Requirements - Candidates must pass a pre-employment screening which includes\: 1) Drug screening; 2) A criminal records check based upon fingerprint examination; 3) A background check to include criminal, employment, personal and, if applicable, military service history; and 4) For positions in the Public Safety Dispatcher Series, a hearing test to establish capacity to perform the essential functions of the job, with or without reasonable accommodation, in varying sound environments. Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. Provide administrative assistance and maintain records and files of radio transmissions and messages received and/or transmitted via computer, telecommunications and 911 network systems. Perform routine clerical duties such as sorting, organizing, and copying files and reports, and producing copies of call recordings that have been stored on electronic media to fulfill records requests and to assist with recordkeeping for the communications center. Operate an emergency TTY/TDD system for the hearing impaired public and facilitate operation of a language line system for the non-English speaking public. Testify in court as a material witness relative to work product and related activities when required. Pre-Employment Requirements - Candidates must pass a pre-employment screening which includes\: 1) Drug screening; 2) A criminal records check based upon fingerprint examination; 3) A background check to include criminal, employment, personal and, if applicable, military service history; and 4) For positions in the Public Safety Dispatcher Series, a hearing test to establish capacity to perform the essential functions of the job, with or without reasonable accommodation, in varying sound environments. Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. To Apply: Please upload both Resume and Cover Letter for this position when applying. Tell us about a friend who might be interested in this job. All privacy rights will be protected. First consideration will be given to those applicants that apply within the first 14 days. Applicants must have at least (A) one year of full-time, or equivalent part-time, experience in the operation of communications systems, or in fast paced environments where multi-tasking is required, and (B) a high school diploma or certificate of graduation from a secondary education school or program recognized by the Commonwealth of Massachusetts.* * A Massachusetts High School Equivalency diploma, certificate of General Educational Development (GED), or an equivalent secondary education credential recognized by the Commonwealth of Massachusetts may also be accepted. Applicants are required to successfully complete a critical skills assessment prior to hire. Incumbents may be required to have a current and valid motor vehicle driver's license at a class level specific to assignment. Incumbents may become certified as a Communications Training Officer and/or obtain other related certification(s) via on-the-job training as determined by the Agency and must be able to obtain and maintain job-related certifications and/or credentials necessary to fulfill the duties and responsibilities of their work assignment.. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Responsible for supporting safe, proper shuttle operations through scheduling, employee communication, and shift management. Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary. Working knowledge of basic office equipment, such as phone, fax, and working knowledge of Microsoft Office products - Word and Excel. Responsible for being at work every scheduled day, on time and in uniform. Courteously assist customers and employees alike by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary. Have a thorough knowledge of all areas of field operations, thorough knowledge of the major streets, landmarks and freeways in the service area. Assist Facility Managers with other duties as needed. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education Required: High School Degree or equivalent. Experience/Knowledge: Prior knowledge or experience with shuttle or other dispatched transportation operations, scheduling, employee management preferred. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record. Language Skills: Ability to read, comprehend, write, speak and communicate all aspects of job related information in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and group situations to customers and other employees of the company. Mathematical Skills: Ability to add and subtract. Ability to understand and adhere to Hours of Service regulations, including frequent calculations involving quarter hours. Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio. Salary Range: $22.05 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

EMR USA has an opening for a Transportation Dispatcher. In this role, the dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. Ultimately, an outstanding dispatcher has good customer service skills, is a team player and possesses a strong work ethic. What We Offer Career advancement Training Paid time off Economical medical, dental, vision insurance 401k Volunteer opportunities Parental PTO EAP for employees and dependents Employer contributions to medical savings accounts So much more! Essential Duties and Responsibilities Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles. Assign loads to drivers based on designated routes and driver location. Prepare, update and dispense the daily route schedule. Gather and maintain documentation for pick-ups (scheduled, missed, extra pick-ups), route completions and driver locations. Ensure route completion via the driver check-in process. Courteously interact with customers, as required. Report driver performance issues or concerns to appropriate management for resolution. Follow all required safety policies and procedures. Perform other job-related duties as assigned. Required Skills / Abilities Personal computer experience Knowledge of DOT regulations a plus Education & Experience Two years prior experience as a dispatcher #LI-Onsite

Job Title: Service Scheduling Dispatcher Company: Loenbro, LLC Business Unit/Department: Service Reports to: Service Manager Employment Type: [Full-Time] FLSA Classification: [Non-Exempt] At Loenbro, we don't just offer jobs-we build careers grounded in integrity, teamwork, excellence, and purpose. Join a team where your expertise is valued, your growth is supported, and your work helps maintain and enhance the critical infrastructure that powers communities across the nation. Job Summary [1 to 3 sentences summarizing the position, key responsibilities, and how this role contributes to Loenbro's mission] About Loenbro Loenbro is a trusted, long-term construction lifecycle partner to thousands of customers across the U.S. Our market spans all industries and our service offerings include Critical Electrical, Mechanical & Structural, Soft Crafts, Inspection, Underground Maintenance and Installation, and Fabrication. Our expertise lies in simplifying the complex and establishing long-standing relationships with our partners. We have a national presence but a local approach-every customer benefits from our capabilities and our care. Essential Job Responsibilities: * Schedule, route, and dispatch service technicians * The service coordinator will create and compile the schedule for 15 to 30 service technicians daily in several different locations * Acts as liaison between clients and company, ensure contracted services are scheduled and completed. * Answers client and customer questions and notify clients of scheduled services * Addresses and resolves any issues and complaints * Reports problems and unresolved issues to manager or account manager * Devises ways to improve customer service and client relationships Minimum Qualifications Required: * Must be able to speak with customers by phone to determine the problem and the solution * This is a very detail oriented, customer focused position * We have a very fast paced days so be ready to juggle heavy phone volume, emails, as well as directing employees throughout the day. * This position can wear many different hats during the day and being able to switch from one to the other quickly and with a positive attitude * You must be articulate, be able to keep you cool and give good clear direction to the team. * Is capable of remaining patient and calm when dealing with frustrated customers or clients * Previous office experience and/or service related position is important. * Computer skills to operate a variety of software is necessary. * Must have strong written and oral communication skills You must be articulate, be able to keep you cool and give good clear direction to the team Preferred: * Must possess strong analytical, organizational, and interpersonal skills * Must have the ability to think practically in order to solve office and job-site problems and interface effectively with direct project personnel and senior project personnel * Work closely with the Service Manager, Regional Service Support Manager and Account Managers and project team to achieve success Education: * High School Diploma or GED Experience: 3 + years of experience in an office environment, with a construction company experience preferred. Experience in dispatching and job costing in the construction, or service industry is helpful. Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment: * Indoor office setting with controlled temperature. This role requires compliance with all applicable safety regulations, personal protective equipment (PPE) requirements, and Loenbro's Environmental Health and Safety (EH&S) policies. Benefits Loenbro offers a competitive salary, comprehensive benefits package, and rewards to those who join our team: * Medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off (PTO) and holiday pay * Life and disability insurance * Professional development and training opportunities * Employee assistance program (EAP) Benefits eligibility may vary based on employment classification and hours worked. Guided by Core Values (LEAD), grounded in grit and a commitment to excellence, Loenbro betters our families, customers, and local communities. If you're ready to be part of a company that LEADS by: * Living with Integrity * Exceeding Expectations * Acting with Urgency * Delivering Excellence …we want to hear from you. Loenbro is an Equal Opportunity Employer Colorado Pay Range $26-$32 USD

Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Responsible for supporting safe, proper shuttle operations through scheduling, employee communication, and shift management. Schedule vehicles and drivers for fixed route service; cover open shifts on short notice when necessary. Working knowledge of basic office equipment, such as phone, fax, and working knowledge of Microsoft Office products - Word and Excel. Responsible for being at work every scheduled day, on time and in uniform. Courteously assist customers and employees alike by answering any questions they may have. If necessary, direct the customer to the Facility Manager for further assistance. Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager. Facilitate monthly driver meetings, company training requirements, and changes to daily operating procedures as necessary. Have a thorough knowledge of all areas of field operations, thorough knowledge of the major streets, landmarks and freeways in the service area. Assist Facility Managers with other duties as needed. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education Required: High School Degree or equivalent. Experience/Knowledge: Prior knowledge or experience with shuttle or other dispatched transportation operations, scheduling, employee management preferred. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The individual will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record. Language Skills: Ability to read, comprehend, write, speak and communicate all aspects of job related information in English. Ability to write simple correspondence. Ability to effectively present information in one-on-one and group situations to customers and other employees of the company. Mathematical Skills: Ability to add and subtract. Ability to understand and adhere to Hours of Service regulations, including frequent calculations involving quarter hours. Appearance: Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to change frequently between a sitting and standing position. The employee is required to use a phone or two-way radio. Salary Range: $24.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. Application Deadline: 12/20/2025 (The application deadline referenced above reflects the estimated closing date for this role). SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.

Full-time Description Monitor and respond to voicemail messages and incoming calls promptly Dispatch technicians to service calls based on availability, location and priority Answer phones courteously and professionally, providing assurance to customers that their issue is a priority Proactively notify customers of technician delays or rescheduling needs; alert them when the technician is en route Ensure all calls are addressed from the dispatch list by the end of each business day Prepare and organize next-day service calls and printed call slips Schedule service agreement visits according to contract timelines and customer availability Maintain and update customer contract information in the system Track and log technician hours, including work time, vacation and personal time Assist with preparation of monthly and quarterly reports and customer communications Perform additional administrative and dispatch-related duties as assigned by management Requirements High school diploma or GED required Excellent verbal and written communication skills Strong multitasking and organizational abilities Professional demeanor with a customer-first mindset Proficient in Microsoft Office and capable of learning internal systems Punctual and reliable attendance in accordance with company policy

The Service Dispatcher reports to the Department Manager, and is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Department Manager in achieving the applicable sections of the strategic plan. Benefits Medical Insurance Dental Insurance 401K retirement Competitive Compensation Year-Round Work Drug Free Workplace Initiative, integrity, and organizational skills are essential to achieving departmental goals in this position. Job-related contact can occur with virtually all demographic groups, with the majority of daily contacts being with service technicians and service customers. Representative duties include: Assisting the Department Manager in the planning, organizing, and coordination of department resources and goals. Scheduling service jobs taking into consideration the expected complexity of the job and the experience and capabilities of available technicians. Maintaining a working relationship with account's to build the customer base. Cooperating with all Department Managers in support of all facets of the Service Department's goals and objectives. Helping in the resolution of customer complaints in a timely, efficient and cost-effective manner, and reporting all such incidents to the Department Manager. Performing related staff-level duties as directed by the Department Manager. Job Qualifications: Proven experience in a customer service environment preferably in HVACR contracting or building services industry. Excellent oral and written communication skills, including the ability to work with diverse customer groups, all personnel levels in the HVACR field. Basic knowledge of HVACR technology is a plus. Ability and initiative to work a non-standard schedule, including a willingness to be on-call for purposes of taking emergency service calls. Skill and ability to sell service jobs and service contracts, in a letter, and on the phone. Ability to assist technicians scheduled for call duty in delivery of prompt, efficient service to after-hours customers. Current (state) driver's license. Compensation: $16.00 - $19.00 per hour There are many exciting options for a career in HVACR waiting to be explored. If you're looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you've come to the right place!