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PERSONALIZED JOBS

Become A Route Driver

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Working As A Route Driver

  • Operating Vehicles, Mechanized Devices, or Equipment
  • Establishing and Maintaining Interpersonal Relationships
  • Performing for or Working Directly with the Public
  • Communicating with Persons Outside Organization
  • Performing General Physical Activities
  • Unpleasant/Angry People

  • Outdoors/walking/standing

  • Stressful

  • $23,120

    Average Salary

What Does A Route Driver Do

Delivery truck drivers and driver/sales workers pick up, transport, and drop off packages and small shipments within a local region or urban area. They drive trucks with a 26,000-pound gross vehicle weight (GVW) capacity or less. Most of the time, they transport merchandise from a distribution center to businesses and households.

Duties

Delivery truck drivers and driver/sales workers typically do the following:

  • Load and unload their cargo
  • Communicate with costumers to determine pickup and delivery needs
  • Report any incidents they encounter on the road to a dispatcher
  • Follow all applicable traffic laws
  • Report serious mechanical problems to the appropriate personnel
  • Keep their truck and associated equipment clean and in good working order
  • Accept payments for the shipment
  • Handle paperwork, such as receipts or delivery confirmation notices

Most drivers generally receive instructions to go to a delivery location at a particular time, and it is up to them to determine the best route. Other drivers have a regular daily or weekly delivery schedule. All drivers must have a thorough understanding of an area’s street grid and know which roads allow trucks and which do not.

Light truck drivers, often called pickup and delivery or P&D drivers, are the most common type of delivery driver. They drive small trucks or vans from distribution centers to delivery locations. Drivers make deliveries based on a set schedule. Some drivers stop at the distribution center once only, in the morning, and make many stops throughout the day. Others make multiple trips between the distribution center and delivery locations. Some drivers make deliveries from a retail location to customers.

Driver/sales workers are delivery drivers who have additional sales responsibilities. They recommend new products to businesses and solicit new customers. These drivers may have a regular delivery route and be responsible for adding new clients located along their route. For example, they may make regular deliveries to a hardware store and encourage the store’s manager to offer a new type of product. Driver/sales workers also deliver goods, such as take-out food to consumers, and accept payment for those goods.

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How To Become A Route Driver

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent. However, some opportunities exist for those without a high school diploma. Workers undergo 1 month or less of on-the-job training. They must have a driver’s license from the state in which they work and possess a clean driving record.

Education

Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent.

Training

Companies train new delivery truck drivers and driver/sales workers on the job. This may include driving training from a driver-mentor who rides along with a new employee to ensure that a new driver is able to operate a truck safely on crowded streets.

New drivers also have training to learn company policies about package dropoffs and returns, taking payment, and what to do with damaged goods.

Driver/sales workers must learn detailed information about the products they offer. Their company also may teach them proper sales techniques, such as how to approach potential new customers.

Licenses, Certifications, and Registrations

All delivery drivers need a driver’s license.

Other Experience

Some delivery drivers begin as package loaders at warehouse facilities, especially if the driver works for a large company. For more information on package loaders, see the profile on hand laborers and material movers.

Important Qualities

Customer-service skills. When completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business.

Hand-eye coordination. When driving, delivery drivers need to observe their surroundings while simultaneously operating a complex machine.

Math skills. Because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately.

Patience. When driving through heavy traffic congestion, delivery drivers must remain calm and composed.

Sales skills. Driver/sales workers are expected to persuade customers to purchase new or different products from them.

Visual ability. To have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test.

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Route Driver jobs

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Average Length of Employment
Route Sales Person 4.4 years
Driver Supervisor 3.9 years
Route Sales Driver 3.6 years
Truck Driver 3.6 years
Class B Driver 3.5 years
Driver Sales 3.3 years
Lead Driver 3.0 years
Route Driver 3.0 years
Carrier Driver 3.0 years
Courier Driver 2.9 years
Warehouse/Driver 2.8 years
CDL Driver 2.8 years
Loader/Driver 2.8 years
Commercial Driver 2.6 years
Driver 2.6 years
Contract Driver 2.6 years
Local Driver 2.3 years
Company Driver 2.2 years
Stock Driver 2.2 years
Driver/Installer 2.2 years
Delivery Driver 2.1 years
City Route Driver 2.1 years
Deliver Driver 2.0 years
Driver Assistant 1.4 years
Seasonal Driver 0.9 years
Top Employers Before
Driver 14.4%
Manager 3.6%
Cashier 3.5%
Supervisor 2.8%
Top Employers After
Driver 20.1%
Truck Driver 11.5%
Owner 2.5%
Technician 2.5%
CDL Driver 2.5%
Supervisor 2.4%
Manager 2.4%

Route Driver Demographics

Gender

Male

88.6%

Female

10.2%

Unknown

1.2%
Ethnicity

White

81.3%

Hispanic or Latino

11.0%

Asian

5.8%

Unknown

1.3%

Black or African American

0.5%
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Languages Spoken

Spanish

68.8%

Carrier

6.9%

Dakota

4.6%

Portuguese

3.5%

German

3.5%

French

1.7%

Swedish

1.2%

Hindi

1.2%

Russian

1.2%

Polish

1.2%

Arabic

1.2%

Vietnamese

0.6%

Hmong

0.6%

Mandarin

0.6%

Korean

0.6%

Urdu

0.6%

Greek

0.6%

Tagalog

0.6%

Italian

0.6%

Chinese

0.6%
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Route Driver Education

Schools

University of Phoenix

22.1%

Ashford University

6.7%

Liberty University

5.5%

Kirkwood Community College

5.5%

Houston Community College

5.2%

Kaplan University

4.5%

Vincennes University

4.3%

Southern New Hampshire University

4.3%

Saint Cloud State University

4.3%

Fox Valley Technical College

4.0%

Fresno City College

4.0%

Johnson County Community College

3.6%

The Academy

3.6%

Middle Tennessee State University

3.6%

Chippewa Valley Technical College

3.3%

Grand Rapids Community College

3.1%

Delgado Community College

3.1%

Community College of the Air Force

3.1%

Des Moines Area Community College

3.1%

Central Texas College

3.1%
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Majors

Business

28.6%

Criminal Justice

9.8%

General Studies

9.8%

Automotive Technology

4.8%

General Education, Specific Areas

4.8%

Education

4.2%

Computer Science

4.0%

Accounting

3.7%

Communication

3.3%

Management

3.2%

Graphic Design

2.9%

Electrical Engineering

2.9%

Psychology

2.8%

Liberal Arts

2.5%

Marketing

2.5%

Electrical Engineering Technology

2.4%

Information Technology

2.1%

Precision Metal Working

1.9%

Computer Networking

1.9%

Medical Assisting Services

1.8%
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Degrees

Other

49.2%

Bachelors

19.4%

Associate

17.1%

Certificate

8.0%

Diploma

2.8%

Masters

2.2%

License

1.1%

Doctorate

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for A Route Driver

DeliveryInstructionsCustomerServiceSkillsCompanyVehicleSafetyStandardsMerchandiseCDLPre-TripInspectionsLoadTruckElectricPalletJackPickupTractorTrailerRouteDeliveryDriverCustomerSatisfactionDailyRouteCustomerRelationsDeliveryTruckCustomerOrdersHandTruckStraightTruckSafeDriving

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Top Route Driver Skills

  1. Delivery Instructions
  2. Customer Service Skills
  3. Company Vehicle
You can check out examples of real life uses of top skills on resumes here:
  • Selected the most efficient routes in compliance with delivery instructions and fuel policy.
  • Possess good customer service skills and the ability to lift up to 165 pounds.
  • Service and fill vending machines with company merchandise while using company vehicles and equipment.
  • Loaded delivery trucks according to safety standards and planned delivery routes.
  • Maintained a specific route, interacted with customers and distributed merchandise

Top Route Driver Employers

Route Driver Videos

The Paycheck! (How Much Do You Make In Truck Driving)

Pay the Truck Driver By the Hour

Become a Hershey's® Ice Cream Route Driver!

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