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Route manager skills for your resume and career

Updated January 8, 2025
3 min read
Route manager example skills
Below we've compiled a list of the most critical route manager skills. We ranked the top skills for route managers based on the percentage of resumes they appeared on. For example, 15.0% of route manager resumes contained dot as a skill. Continue reading to find out what skills a route manager needs to be successful in the workplace.

15 route manager skills for your resume and career

1. DOT

Here's how route managers use dot:
  • Conduct daily safety inspections and safely operate a commercial motor vehicle as required by DOT regulations and company policy.
  • Managed electronic payroll, environmental/regulatory compliance, DOT hours of service policies and customer service.

2. CDL

Here's how route managers use cdl:
  • Directed 18 CDL drivers driving front load & rear load, diesel & CNG trash collection trucks.
  • Operate Class B CDL safely with zero accidents.

3. OSHA

Here's how route managers use osha:
  • Monitored and ensured all HAZMAT collection operations followed OSHA safety standards and guidelines.
  • Maintained in-house product inventory levels and controls, ensuring proper mixing, storage and usage procedures met OSHA and EPA standards.

4. Safety Issues

Safety issues entail any report, occurrence, violation, or action that could lead to a negative impact on the physical well-being of a person, product, or environment.

Here's how route managers use safety issues:
  • Strengthen customer relations by evaluating and resolving safety issues through meetings.
  • Identify sales opportunities, problems at customer site, DVIR repairs, container swaps, and safety issues reported by drivers.

5. Safety Targets

Here's how route managers use safety targets:
  • Review and address route demand and volume, monitoring productivity, service, and safety targets.
  • Review daily demand/volume of routes, sets and monitors productivity, service, and safety targets.

6. Equipment Issues

Equipment issues are the events where equipment cannot deliver the intended task or purpose meant for it to accomplish at any particular time.

Here's how route managers use equipment issues:
  • Performed troubleshooting of equipment issues and scheduled preventative maintenance visits.
  • Manage end of day check-in process, capture and communicate key service, safety and equipment issues.

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7. Regulatory Agencies

A regulatory agency is a Public Benefit Corporation (PBC) that is responsible for supervising certain human activities and controlling them to some extent. They are set up in some areas such as hospitals, law firms, and governmental setup to regulate safety standards. They prevent undue and unjust abuse of power in these setups.

Here's how route managers use regulatory agencies:
  • Documented and maintained records required by regulatory agencies such as the Department of Transportation.
  • Maintained compliance with state and federal regulatory agencies.

8. Customer Sites

The site used by your customers to have access to your system or program is called a customer site.

Here's how route managers use customer sites:
  • Communicate sales opportunities, problems at customer sites, and right size opportunities as reported by drivers.
  • Picked up specified waste from each customer site scheduled for the day.

9. Route Operations

Here's how route managers use route operations:
  • Review and audit route operations-related documentation on a daily basis thoroughly.
  • Managed route operations for north San Antonio, TX and the surrounding hill country.

10. Customer Retention

Customer retention is the act of dissuading customers from switching to another product or company or the actions a company takes to encourage customers to stay longer and spend more with the company during their lifetime. It's about increasing the number of repeat customers, increasing the profitability of each existing customer, boosting the company's sales, and also helping to build amazing relationships with customers.

Here's how route managers use customer retention:
  • Maintain customer retention through customer service Licensed through The Michigan Department of Agriculture to use insecticides in residential and commercial accounts.
  • Developed a relationship with and provide service and products to existing customers that insures customer retention and customer loyalty.

11. Depth Training

Here's how route managers use depth training:
  • Utilize the in-depth training provided to decide on the most efficient pest solution for their customer's needs.

12. Service Alternatives

Here's how route managers use service alternatives:
  • Perform customer visits to evaluate/resolve safety concerns, identifying service alternatives where appropriate.

13. DVIR

Here's how route managers use dvir:
  • Develop interactive huddles topics, ensure compliance with safety guidelines, DVIR.
  • Review driver DVIR and log book to fuel hours and mileage.

14. Collection Routes

Here's how route managers use collection routes:
  • Managed collection routes and driver/laborer performance.
  • Managed a team of 35 drivers, which included 29 residential solid waste collection routes in Houston, Texas

15. Delivery Route

Delivery route means the departure of a residential delivery vehicle from the ATC dispensary to certain delivery addresses until the vehicle is returned to the ATC dispensary.

Here's how route managers use delivery route:
  • Maximized efficiency of delivery routes and implemented backup systems to ensure timely product distribution.
  • Evaluated ROI of 208 delivery routes to plan and execute profitability optimization strategies.
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List of route manager skills to add to your resume

Route manager skills

The most important skills for a route manager resume and required skills for a route manager to have include:

  • DOT
  • CDL
  • OSHA
  • Safety Issues
  • Safety Targets
  • Equipment Issues
  • Regulatory Agencies
  • Customer Sites
  • Route Operations
  • Customer Retention
  • Depth Training
  • Service Alternatives
  • DVIR
  • Collection Routes
  • Delivery Route
  • Direct Reports
  • Customer Relations
  • Route Assignments
  • Weed Control
  • Customer Complaints
  • Customer Accounts
  • Route Management
  • Inventory Control
  • Customer Issues
  • Door Sales
  • Lawn Care
  • Service Calls
  • Frozen Food
  • Safety Procedures
  • Customer Satisfaction
  • Customer Service
  • Pest Control
  • EPA
  • Quality Service
  • Bank Deposits
  • Sales Route
  • Vehicle Maintenance
  • FedEx
  • Orkin

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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