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Route sales associate skills for your resume and career

Updated January 8, 2025

2 min read

Quoted expert

Sonya DiPalma Ph.D.

Below we've compiled a list of the most critical route sales associate skills. We ranked the top skills for route sales associates based on the percentage of resumes they appeared on. For example, 28.4% of route sales associate resumes contained dot as a skill. Continue reading to find out what skills a route sales associate needs to be successful in the workplace.

15 route sales associate skills for your resume and career

1. DOT

Here's how route sales associates use dot:

Adhere to all DOT Regulation rules in operating vehicle.
Ensured total observance of all DOT regulations.

2. Customer Accounts

Here's how route sales associates use customer accounts:

Maintained vending machine inventory at various customer accounts on a regular basis.
Maintained existing customer accounts and called on prospective accounts.

3. Customer Satisfaction

Here's how route sales associates use customer satisfaction:

Maintained customer satisfaction with excellent rapport by knowing buying habits.
Communicated and monitored customer satisfaction/complaints.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how route sales associates use customer service:

Manage the needs/requirements of high revenue commercial accounts through extensive follow-up procedures and outstanding customer service.
Provided legendary customer service to customers in need by showing empathy and utilizing skills in multitasking.

5. Customer Locations

Customer location refers to the city or unincorporated area of a country, where most of the taxpayer-customer contact takes place. It is the strategic position of occupation where a customer can access the services and products that he/she needs.

Here's how route sales associates use customer locations:

Build store displays, load/unload products to/from customer locations using a 2-wheel dolly/product cart and perform inventory audits.
Developed driving routes to maximize economical use of equipment and time.-Deliver products safely to customer locations.-Record D.O.T.

6. Product Inventory

Here's how route sales associates use product inventory:

Maintained and organized large product inventory on vehicle.
Order and manage product inventory 3-4 times a week, while maintaining a stale budget.

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7. Customer Issues

Here's how route sales associates use customer issues:

Maintained relationships and solved customer issues with store accounts.
Developed new customer relations through telephone contact and sales activity while successfully solving multiple customer issues daily.

8. CDL

Here's how route sales associates use cdl:

Obtained CDL class B license in 2007.
Route Salesman/Delivery - performed delivery to numerous businesses, maintaining CDL license.

9. Merchandise Product

Here's how route sales associates use merchandise product:

Deliver product to stores, Merchandise product, Load And Unload trucks, Order product and organized bin.
Operate a hand held computer, order and merchandise product.Temporarily cover routes for representative while out sick or on vacation

10. Delivery Truck

Here's how route sales associates use delivery truck:

Managed stock room, drove delivery truck, made sales, stocked shelves in stores, and ordered inventory.
Drive a delivery truck in and out of the distribution center.

11. Product Sales

Product sales refers to sales metrics surrounding a specific product or offering from an organization.

Here's how route sales associates use product sales:

Trained in placing product sales via hand held computer devices.
Placed orders based on product sales and upcoming promotions.

12. Unload Product

Here's how route sales associates use unload product:

Unload product in a safe and efficient manner.
Deliver, load, unload product in to accounts, manage inventory levels and ensure product quality.

13. Retail Store

Here's how route sales associates use retail store:

Front line sales in both small format and large format retail stores.
Major Responsibilities Included: Utilizing proprietary rewards and Point-of-Sale System to assist retail store customers in purchasing goods.

14. Customer Relations

Here's how route sales associates use customer relations:

Achieved multiple sales records while maintaining strong customer relationships; maintained documentation
Direct Store Delivery sales person Frito Lay Customer relationship development to increase sales and revenue from each account.

15. Convenience Stores

Here's how route sales associates use convenience stores:

Developed and promoted account sales and delivered products to various accounts including supermarkets, convenience stores, and mass merchandising accounts.
regulated trucks, servicing customers both large and small from country convenience stores to big box stores.

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What skills help Route Sales Associates find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all route sales associates possess?

Sonya DiPalma Ph.D.

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

Do you want to know more?

List of route sales associate skills to add to your resume

The most important skills for a route sales associate resume and required skills for a route sales associate to have include:

DOT
Customer Accounts
Customer Satisfaction
Customer Service
Customer Locations
Product Inventory
Customer Issues
CDL
Merchandise Product
Delivery Truck
Product Sales
Unload Product

Retail Store
Customer Relations
Convenience Stores
Inventory Control
Sales Plan
Sales Volume
Store Management
Customer Orders
Quality Products
RAN
POS
Grocery Store

Increase Sales
Route Coverage
Inventory Management
RSR
Sales Process
Sales Territory
Upselling
Handheld Computer
Cold Calls
Daily Sales

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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