Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent. However, some opportunities exist for those without a high school diploma. Workers undergo 1 month or less of on-the-job training. They must have a driver’s license from the state in which they work and possess a clean driving record.
Education
Delivery truck drivers and driver/sales workers typically enter their occupations with a high school diploma or equivalent.
Training
Companies train new delivery truck drivers and driver/sales workers on the job. This may include driving training from a driver-mentor who rides along with a new employee to ensure that a new driver is able to operate a truck safely on crowded streets.
New drivers also have training to learn company policies about package dropoffs and returns, taking payment, and what to do with damaged goods.
Driver/sales workers must learn detailed information about the products they offer. Their company also may teach them proper sales techniques, such as how to approach potential new customers.
Licenses, Certifications, and Registrations
All delivery drivers need a driver’s license.
Other Experience
Some delivery drivers begin as package loaders at warehouse facilities, especially if the driver works for a large company. For more information on package loaders, see the profile on hand laborers and material movers.
Important Qualities
Customer-service skills. When completing deliveries, drivers often interact with customers and should make a good impression to ensure repeat business.
Hand-eye coordination. When driving, delivery drivers need to observe their surroundings while simultaneously operating a complex machine.
Math skills. Because delivery truck drivers and driver/sales workers sometimes take payment, they must be able to count cash and make change quickly and accurately.
Patience. When driving through heavy traffic congestion, delivery drivers must remain calm and composed.
Sales skills. Driver/sales workers are expected to persuade customers to purchase new or different products from them.
Visual ability. To have a driver’s license, delivery truck drivers and driver/sales workers must be able to pass a state vision test.