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Route sales representative skills for your resume and career

Updated January 8, 2025
2 min read
Quoted experts
Hank Boyd,
Sonya DiPalma Ph.D.
Route sales representative example skills
Below we've compiled a list of the most critical route sales representative skills. We ranked the top skills for route sales representatives based on the percentage of resumes they appeared on. For example, 16.9% of route sales representative resumes contained cdl as a skill. Continue reading to find out what skills a route sales representative needs to be successful in the workplace.

15 route sales representative skills for your resume and career

1. CDL

Here's how route sales representatives use cdl:
  • Obtained a Commercial Drivers Licenses (CDL) Class A, in order to be qualified for employment.
  • Acquired and maintained Class B CDL to operate company equipment, while following all Department of Transportation Regulations.

2. DOT

Here's how route sales representatives use dot:
  • Sell and deliver quality foods to scheduled customers* Provide great customer service* Responsible for financial transactions/ DOT certified
  • Delivered all merchandise while remaining DOT compliant; responsible for being DOT certified and following all applicable DOT rules and regulations.

3. Strong Customer Service

Here's how route sales representatives use strong customer service:
  • Demonstrate a strong Customer Service orientation.
  • Managed strong customer service and loyalty

4. Customer Accounts

Here's how route sales representatives use customer accounts:
  • Experience managing and maintaining over 65 customer accounts and ensuring proper attention to inventory, merchandising, and customer satisfaction.
  • Managed customer accounts daily by performing specific maintenance for each account, and maintaining communication with each customer.

5. Work Ethic

Here's how route sales representatives use work ethic:
  • Demonstrated a strong work ethic, good organizational skills with a sincere willingness and desire to learn continuously.
  • Train merchandisers and sales representatives to mirror work ethic and culture of Frito Lay.

6. Upselling

Here's how route sales representatives use upselling:
  • Run route according to schedule while upselling to increase ticket average * Increase customer base * Complete daily paperwork and deposit.
  • Contributed to the growth of my route, through upselling of additional items from the list of products to customers.

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7. REP

Here's how route sales representatives use rep:
  • Hired on in 2002 as Relief Rep in Berkeley, CA, moved into RSR position within 2 months.
  • Route sales rep....selling merchandising and delivering snack products to customers in New York and New Jersey area

8. Cross-Selling

Here's how route sales representatives use cross-selling:
  • Cultivated cold-calling strategies while working with account management to explore cross-selling opportunities and modal penetration.
  • Generate additional sales revenue by cross-selling and up-selling to current customers.

9. Pallets

Here's how route sales representatives use pallets:
  • Pull necessary merchandise from warehouse and loaded truck using warehouse equipment such as forklift, pallet jacks, and conveyors.
  • Speak with store managers/ store directors and or area mangers regarding store displays, end caps and pallet displays.

10. Team Support

Here's how route sales representatives use team support:
  • Provide team support and guidance.

11. Good Communication

Here's how route sales representatives use good communication:
  • Have to good communication with customers to where it'll help reach weekly goals.
  • Maintain customer relationship as well as good communications with managers and owners.

12. Quality Products

A quality product satisfies the client's intended need and matches the cost the consumer paid for it.

Here's how route sales representatives use quality products:
  • Delivered quality products on time to customers at multiple locations throughout Northern California within assigned route.
  • Manage established customer base with quality products while focusing on growing existing accounts through new sales or increasing existing products.

13. Sales Growth

Here's how route sales representatives use sales growth:
  • Achieve sales growth within route by retaining and growing existing residential and commercial business customer relationships.
  • Capitalized on every sales growth opportunity by pitching and establishing display enhancements and product expansion.

14. Grocery Store

Here's how route sales representatives use grocery store:
  • Procured additional merchandise displays by creating excellent relationships with grocery store managers.
  • Serviced an account base of 20-30 daily stops that included grocery stores, small business, schools, and municipal buildings.

15. Math

Here's how route sales representatives use math:
  • Fast and efficient use of math and handling money.
  • Invoice, settle accounts daily and perform basic math.
top-skills

What skills help Route Sales Representatives find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What route sales representative skills would you recommend for someone trying to advance their career?

Hank BoydHank Boyd LinkedIn profile

Assistant Dean for Civic Engagement & Clinical Professor of Marketing, University of Maryland - College Park

With the looming prospects of AI, soft skills will reign supreme in sales. While at
first blush it might seem counterintuitive in that product knowledge used to be cardinal
skill, today's salesforce relies heavily on networking. Numerous academic papers lend
credence to this idea. Great people skills often trump wonkish knowledge about the
product line.
As we wade further into the 21st Century, environmental scanning (or better yet
the innate ability to read prospects) will remain pivotal. Exceptional salespeople
instinctively scan a prospective client's office noticing all the trappings. They are trying to find something they can comment upon, by doing so they can establish common
ground. Once a connection is forged, salespeople move out of the box of being pesky
interlopers into becoming valued associates.

Lastly, if you decide to embark on a career in sales never forget the tried-and-
true axiom of ABC - always be closing. This phrase means having the gumption to ask

for the business. While sales recruits might have congenial and bubbly personalities, if
they cannot look the prospect in the eye and ask for the business, they ought to find
another profession.

What soft skills should all route sales representatives possess?

Sonya DiPalma Ph.D.Sonya DiPalma Ph.D. LinkedIn profile

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

List of route sales representative skills to add to your resume

Route sales representative skills

The most important skills for a route sales representative resume and required skills for a route sales representative to have include:

  • CDL
  • DOT
  • Strong Customer Service
  • Customer Accounts
  • Work Ethic
  • Upselling
  • REP
  • Cross-Selling
  • Pallets
  • Team Support
  • Good Communication
  • Quality Products
  • Sales Growth
  • Grocery Store
  • Math
  • Customer Satisfaction
  • Customer Service
  • Convenience Stores
  • Customer Retention
  • RSR
  • Truck Inventory
  • Customer Loyalty
  • Floor Mats
  • Excellent Organizational
  • Develop Leads
  • Newspapers
  • Service Agreements
  • Customer Locations
  • Delivery Truck
  • Customer Issues
  • POS
  • Route Trucks
  • Store Management
  • Customer Relations
  • Place Orders
  • DSD
  • Increase Sales
  • Daily Sales
  • Sales Volume
  • Customer Complaints
  • Direct Sales
  • Product Inventory
  • Delivery Vehicle
  • Product Delivery
  • Inventory Control
  • Handheld Computer
  • Product Handling
  • Product Knowledge
  • Product Distribution

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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