Router jobs near me - 48 jobs

BiRite Foodservice Distributors is a third generation, family-owned company that offers you a Complete Foodservice Solution. We offer unsurpassed service to all areas of foodservice throughout the greater Bay Area and Sacramento. Since 1966 we have focused on being the best foodservice partner in the Bay Area. We remain committed to serving our community with quality products, timely deliveries, and competitive pricing. Position Summary:The Transportation Router is responsible for planning, organizing, and optimizing outbound delivery routes for a high-volume food distribution operation. This role ensures efficient load planning, compliance with DOT regulations, and timely deliveries to meet customer expectations. Working closely with the warehouse, transportation, and dispatch teams, the Transportation Router supports the safe and cost-effective movement of goods across various delivery channels.This position reports to the Transportation Manager and Supervisor. Key Responsibilities: Routing & Load Planning Utilize routing software (e.g., RoadNet Anywhere) to generate and manage daily delivery routes based on order volume, customer time windows, geographic zones, and trailer capacity. Build and balance loads by trailer, product size, and pallet weight to ensure compliance with DOT regulations, including axle distribution and Hours of Service (HOS) requirements. Create and maintain standard route templates in RoadNet, ensuring daily routes maximize manpower, equipment usage, fuel efficiency, and cost savings. Make real-time adjustments to routes in response to traffic conditions, driver call-offs, or late order additions. Develop strategic, profitable delivery routes and identify opportunities to enhance delivery timing, reduce mileage, and improve service. Analyze routing data and delivery patterns to provide actionable insights for improving operational performance. Coordinate with Shuttle Drivers and Night Warehouse personnel to ensure effective trailer loading and staging. Maintain and update routing schedules, shipping instructions, personnel schedules, and related records. Support process improvements that reduce operational costs while enhancing customer satisfaction. Communication & Coordination Communicate daily load and route assignments to drivers. Work closely with Transportation Supervisors, Drivers, Warehouse staff, and Sales Representatives to align delivery strategies and resolve routing issues. Communicate regularly with the Sales team to maintain customer delivery schedules and provide service updates. Respond to routing conflicts, driver concerns, and customer service issues in a professional and timely manner. Ensure consistent communication across internal teams via phone, radio, and email. Documentation & Compliance Prepare and maintain accurate routing documents such as driver manifests, load maps, and trip reports. Ensure all routing activities comply with DOT regulations, food safety protocols, and internal company standards. Support recordkeeping for audits, freight claims, and performance analysis. System & Process Support Maintain and update routing and load data in transportation systems, spreadsheets, and reporting tools. Assist in training new team members on routing software, best practices, and safety protocols. Participate in route reviews and contribute recommendations for efficiency and service improvements. Perform additional duties as assigned. Qualifications: High school diploma or GED required; coursework in logistics, supply chain, or transportation is a plus. 2+ years of experience in route planning, dispatch, or transportation logistics (preferably in food distribution). Proficiency with routing software (e.g., RoadNet), TMS platforms, and Microsoft Excel. Working knowledge of DOT regulations, HOS rules, and load planning practices. Strong attention to detail and ability to problem-solve under pressure. Effective communicator with solid organizational and time management skills. Bilingual (English/Spanish) a plus; experience with AS400 or Google Suite is preferred. Physical Requirements (Remote Work Environment): Prolonged periods of sitting at a desk and working on a computer. Frequent use of standard office equipment, including a keyboard, mouse, monitor, and phone or headset. Ability to concentrate for extended periods while using routing and logistics software. Visual acuity to read screens, digital maps, and routing documents. Auditory acuity to participate in video or phone meetings and communicate effectively with internal teams. Salary Range: $35-$42 per hour (DOE) Full Time, Non-ExemptSchedule: 1:00 pm - 9:30 pm (plus overtime as needed) Location: On-site reporting required- Brisbane, CA Benefits: Health, Dental, and Vision Insurance (after completion of 60-day introductory period) Health Savings Account (HSA) and Flexible Spending Account (FSA) Employee Assistance Program (EAP) 401(k) with Employer Matching (after 6 months of continuous service) Paid Time Off (PTO) and Paid Holidays Employee Anniversary Bonus (5-year increments) Employer-Paid Basic Life and Basic AD&D Insurance Voluntary Life and AD&D Insurance Benefits Profit Sharing (after 1 year of continuous service) BiRite is an Equal Opportunity Employer Salary Description $35 - $42 per hour (DOE)

TheAvgeek is a company of dedicated and passionate aviation enthusiasts, business professionals, and bold innovators. We are continually looking for ways to expand our organization while continuing to provide a product of quality and professionalism to our users. By doing so, our staff will experience first-hand the wonders of the aviation industry while gaining the knowledge and the skills necessary for tackling real-world situations in their future endeavors. Job Description Writes articles regarding new or discontinued air routes. Writes/develops a weekly “Routes News” story. Additional Information All your information will be kept confidential according to EEO guidelines.

PITT OHIO, a $900 million, high service, highly profitable, transportation and logistics service provider is seeking an eager, energetic and experienced Enterprise Solutions Representative to join our Sales Team in the Grove City, OH area. Applicants with B2B experience and/or transportation experience are strongly encouraged to apply. The territory will be Western Columbus/Dayton and surrounding areas. PITT OHIO experiences growth year after year because of our hard-working employees. As the company continues to grow, one thing ownership has remained committed to is taking care of his people. PITT OHIO is dedicated to the safe and sustainable motor transport of products, doing right by our employees and our customers, and making a positive impact on the environment. We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more! Purpose To contribute to the profitable growth of the company's LTL and supply chain solution services. Responsibilities * Manage a portfolio of accounts with a special focus on building shipper relationships.• Leverage PITT OHIO service offerings to create a deeper relationship with existing customers.• Work with Market Development to prospect and acquire new PITT OHIO Enterprise Account customers.• Secure accurate supply chain maps to support our consultative sales approach.• Maintain accurate records, including marketing and sales advances, in Dynamics CRM for all assigned active and prospective customers. • Use marketing research analysis to develop strategic account profiles to penetrate targeted accounts in your sales territory. • Effectively communicate the value of logistic and supply chain solutions to your account base.• Successfully negotiate and improve yield results with your assigned accounts by working with internal stakeholders and tools.• Collaborate with PITT OHIO's supply chain group and all of the PITT OHIO Transportation Group Operating Companies to implement value added solutions for your customer base.• Support PITT OHIO Operations and Administration in reducing cost with your customer base• Collaborate with and support the efforts of the Operations, Pricing, Safety, Claims, Collections and Sales (local Outside Sales and Inside Sales) Departments• Support all Company goals and policies• Able to react to change productively and handle other essential tasks as assigned Other Duties * Interface with Operations, Pricing, Claims, Collections and other internal departments• Able to react to change in response to changes in the Company's go-to-market strategy.• Proficiently use PITT OHIO Sales applications.• Participate in "Huddles" (collaborative sales meetings) to grow business.• Participate in monthly terminal safety meetings and summer driver cookouts. Qualifications * Minimum 3-5 years sales experience• Previous experience or ability to learn the transportation industry preferred. • Previous experience or ability to learn business-to-business selling. • Fluent English language skills required to effectively communicate with internal and external customers• Must possess excellent interpersonal, verbal and written communication skills• Experienced in Microsoft Office programs and the Internet• Skillful typing• Valid Drivers License and clean driving record required• Problem solving, negotiation, and time management skills are essential Working Conditions * Travel is required; must be able to energetically travel by car, plane or public transportation• Weekend and evening entertainment required PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. #POE2

2 positions available: One is onsite in Coppell, TX or Irving, TX One is fully remote (nationwide) Shift Schedule: Monday - Friday from 2:00 am CST - 10:00 am CST This position supports the Ryder Continuous Improvement culture as a dedicated resource performing daily route planning and optimization for dedicated customers across the Ryder network. The Routing Specialist will process orders from customers utilizing automated processes and leveraging routing software to produce optimal route plans for execution by the Ryder operating team in a timely manner. This position will interface with operating teams in various parts of the country and includes collaboration with counterparts within the engineering team. This position reports to the Lead Engineer, CI Manager or Sr. CI Manager and is closely aligned with Operations management. Essential Functions + Performs daily route planning for operating teams, leveraging automated processes and using transportation modeling software. + Monitor electronic processing of order files from customers and processing of completed routes back to DTS operating teams. + Produce optimal, executable, multi-stop dedicated routes based on pre-determined parameters and customer orders provided within a defined period of time. + Responsible for route planning for multiple sessions per day for multiple locations for 1 or more customers, typically taking 1 to 2 hours each sessions Additional Responsibilities + Performs other duties as assigned. Skills and Abilities + Effective interpersonal skills, Change implementation skills, Strong verbal and written communication skills., Required + Ability to create and maintain professional relationships., Required + Ability to work independently and as a member of a team, self-driven to excel in a fast-paced environment., Required + Ability to manage CI projects from beginning to sustained results., Required + Capable of multi-tasking, highly organized, with excellent time management skills., Required Qualifications + Bachelor's Degree in Engineering, Business, or Supply Chain Management (or in related discipline), Required + 0 to 1 year in related work experience in the Transportation or Supply Chain Industry - Required, Required + 0 to 1 year in Transportation Experience Necessary (Transportation Management, Dedicated, FTL, LTL), Preferred + Microsoft Office Suite skills with emphasis on Access, Excel and PowerPoint & Visio. Beginner, Required + Knowledgeable of data visualization (PowerBI, Tableau, etc.) and database programming (SQL, DAX,etc.) Beginner, Preferred + Basic knowledge of Lean core tools/processes (e.g. 5S, Standard Work, Visual Management, problem solving) Beginner, Preferred Travel + 0% - 5% Job Category: Engineering Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: 65000 Maximum Pay Range: 70000 Benefits Information : For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. For more information about benefits, click here (********************************************************************************************************** to download the comprehensive benefits summary. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through ********************* . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at ***************** or ************. Current Employees : If you are a current employee at Ryder, please click here (*************************************************** to log in to Workday to apply using the internal application process. _Job Seekers can review the Job Applicant Privacy Policy by clicking here (********************************************** ._ \#wd

Customer Escalations & Advocacy Representative Department: Networks Operations The Customer Escalations & Advocacy Representative will serve as a senior customer-facing resource responsible for managing complex and sensitive escalations across Vero Fiber's residential, small business, and enterprise segments. This role will advocate for customer needs internally, drive resolution of recurring issues, and work cross-functionally to improve customer experience and retention. RESPONSIBILITIES Act as the primary escalation point for high-impact, sensitive, or unresolved customer issues. Proactively track, document, and analyze escalation trends to identify root causes and recommend process or policy improvements. Partner with frontline customer service, billing, technical support, NOC, and engineering teams to drive timely and effective resolution of escalated cases. Serve as an internal customer advocate, ensuring customer perspectives and pain points are considered in operational and strategic decisions. Manage direct communication with customers in escalated situations, providing clear, empathetic, and solution-focused updates. Support retention efforts for high-value or at-risk accounts by collaborating with management, sales, and service support teams. Develop escalation handling processes, playbooks, and best practices to standardize and improve how Vero manages escalated customer issues. Prepare and deliver regular reports summarizing escalation volume, drivers, outcomes, and any recommendations for improvement. CORE COMPETENCIES There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation. REQUIRED QUALIFICATIONS 3+ years in account management, sales, customer success, or a related customer-facing role - ideally within telecommunications, ISP, or technology sectors. Strong problem-solving skills and a solution-oriented mindset. Excellent communication, active listening, and conflict resolution skills. Proven ability to manage high-stakes or emotionally charged customer interactions with professionalism and empathy. Comfortable collaborating across teams and influencing without direct authority. Experience analyzing data and trends to recommend business process improvements. Knowledge of Sonar (or other) CRM tools preferred. JOB DETAILS AND PHYSICAL REQUIREMENTS This has no travel requirements. Must be authorized to work in the United States. This is a staff position. This is a Nonexempt position. This is a Full-Time position. This is a Remote position. The schedule for this position is based on company requirements for the role. At this time the schedule is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role. This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment. This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time. ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: **************** This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required. CORE COMPETENCY DEFINITIONS Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization. Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality. Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work.

About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and professionally to client inquiries via email, phone, and messaging platforms. Assist with travel bookings, changes, cancellations, and special requests. Provide accurate information about destinations, travel documents, and agency policies. Follow up with clients to confirm trip details and satisfaction. Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate Excellent verbal and written communication skills. Strong customer service experience (preferably in travel or hospitality). Organized, dependable, and proactive with a high attention to detail. Comfortable with technology and quick to learn booking platforms and systems. Passion for travel and helping others plan unforgettable experiences. Perks 100% remote work with flexible scheduling. Opportunities for growth within the agency. Travel perks and exclusive industry discounts. Supportive team environment with ongoing training. If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!

Equal Opportunity Employer/Disability/Veterans Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest quality level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes, CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. A Customer Success Representative is responsible for generating new business to the company by ensuring all accounts are managed with care and efficiency. As a Customer Success Representative, you will work directly with our accounts and customers to fulfill medical supply orders and answer questions related to care. This includes collaborating with referral sources, insurance companies, and internal departments to ensure each step of fulfillment is met with efficiency and accuracy. This is a remote opportunity for applicants residing in New England. Duties and Responsibilities Manages all assigned key accounts Serves as an account liaison between internal departments and external accounts Builds relationships and trust between the assigned accounts and Reliable Respiratory Identifies and capitalizes on opportunities to increase sales for the assigned accounts while maintaining satisfactory customer service Processes new and recurring orders via fax, phone, email, or in person in accordance with Reliable Respiratory's processing procedures and guidelines Handles incoming communications from customers and referrals in a timely, professional, and friendly manner, including walk-in patients as necessary Verifies insurance online or by phone and documents information in Reliable Respiratory's electronic health records system Obtains all necessary insurance authorizations Troubleshoots equipment issues with patients; triages issues to manufacturer's care teams or referring doctors as needed Understands insurance coverage and allowable amounts; verifies patient demographic information, insurance authorization, and benefit information-updating as needed Spot opportunities to recommend additional services or products that support customer goals and boost referrals Ensures completion of worklists assigned Collects patient payments Ensures patients understand cost responsibilities Coordinates appointments between customers and respiratory staff Participates in company phone campaigns Complies with all policies and procedures established by the company and the company's regulatory bodies Required Qualifications 18 years of age or older Must be eligible to work in the United States and not require work authorization from us now or in the future Bachelor's Degree required 1 year of customer service experience Required Skills Effective and professional verbal and written communication abilities Professional computer experience (especially Microsoft Office Suite) Ability to work independently to investigate and make decisions Ability to work in collaboration with others Ability to prioritize and complete work amidst interruptions in a busy work area Ability to comply with guidelines both internal and industry-imposed Ability to reconcile multiple shifting logistical factors for each appointment Strong attention to detail Great customer service skills especially in high intensity situations Fluent in English and Spanish proficiency preferred Competencies Adaptability Analytical Skills Attention to Detail Communication Computer Skills Customer Service Decision Making Dependability Initiative Problem Solving Productivity Self-Motivated Sense of Urgency Teamwork Work Environment & Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to communicate and convey information with the appropriate parties. The job requires assuming a stationary position for long periods of time This role routinely uses standard office equipment such as computers, phones, and printers/scanners The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This job operates in a professional office environment The noise level in the work environment is usually moderate to loud if employee wished to be in office Reliable Respiratory, INC participates in E-Verify. E-Verify is a web-based system that allows an employer to determine an employee's eligibility to work in the US using information reported on an employee's Form I-9. The E-Verify system confirms eligibility with both the Social Security Administration (SSA) and Department of Homeland Security (DHS). For more information, please go to the USCIS E-Verify website.

Healthcare Customer Experience Representative Pay: $16.50/hr Location: 775 West Broad, Columbus (Free parking + on a major COTA bus route) Schedule: Monday - Friday 8-hour shifts between 8 AM and 8 PM. No late nights or weekends! Training: Paid training begins October 27th or November 3rd Why Join Fortuity? Looking for a role where you can earn steady income, build your skills, and make a difference? At Fortuity, you'll be part of a welcoming, community-focused team that helps people access the medications they need to live healthier lives. If you're searching for a full-time position where you can count on steady hours and meaningful work, Fortuity offers the perfect opportunity. Whether you're seeking a reliable income during the winter season or looking to gain valuable experience in a supportive, professional setting, you'll find a welcoming team environment that values your contributions and helps you make a real difference in people's lives. What You'll Do Answer inbound calls and emails from current program members Provide friendly, accurate support - or research answers using internal systems Make outbound calls to follow up on open issues or return voicemails Work with other departments on program payments and contracts Keep clear notes and resolve customer questions efficiently What Makes You a Great Fit You're a strong communicator who enjoys helping people You're comfortable using a computer and learning new systems You're organized, reliable, and able to manage multiple tasks You like being part of a team and meeting goals together Nice to Have: Bilingual (Spanish), previous customer service or healthcare experience What We Provide Paid training and ongoing support from team leaders A positive workplace culture where people enjoy coming to work Experience that builds transferable skills for future career opportunities The chance to be part of a company that invests in our local community Required Qualifications English speaking (Spanish is beneficial) Exceptional interpersonal, written, and verbal communication skills 6 months of contact center or healthcare experience PC skills and problem-solving skills High School diploma or equivalent required Additional Details This is a seasonal, temporary role expected to run through February 28, 2026 (dates may adjust slightly depending on client needs). A move to permanent status will be based on client need and employee performance. High school diploma or equivalent required Applicants living in an SBA-designated HubZone are strongly encouraged to apply, though it is not required Our Benefits Fortuity's full-time, permanent employees receive the following benefits: Paid time off including 6 paid Holidays Medical, dental and vision insurance Company paid Life Insurance, Short and Long Term Disability Company paid Mental Wellness benefits Emergency Transportation and Emergency Onsite Child Co-working Space (when employee's childcare is not available) At Fortuity we believe in our people, and in doing good business for the good of our community. Fortuity is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health About the Role As a Customer Experience Representative for Solace, you will be supporting our patients and advocates via phone, email, and chat. Through feedback and action, you'll also be supporting our team in getting people the help they need on their healthcare journey. In this role, you will work with our clients and advocates, supporting them in numerous ways. From appointment confirmations to in-depth troubleshooting, to coming up with creative solutions that resolve any issues that our clients and advocates encounter. You will also work with our new clients to support them during their first experiences with us, while sharing and tracking feedback so that we can make Solace a world-class experience for all of our users. About Solace Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes. We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way. Read more in our Wall Street Journal funding announcement here . What You'll Do Learn the Solace systems, tools, and technology, our foundation for being able to offer a great support experience Use the resources we supply to provide world-class CS to our clients and advocates Help us to gather and track feedback in order to work toward the constant improvement of our customer's experience and our platform Build strong relationships with our clients and advocates, helping them feel heard and understood Take action based on the feedback you receive by reporting issues and sharing detailed notes Resolve clients and advocate inquiries to their complete satisfaction via phone, email, and chat What You Bring to the Table Empathy is your superpower, and you're confident working through the toughest of conversations, whether by phone, email, or chat You're detail-oriented and understand that sometimes the smallest details make the biggest difference You know your way around a computer and are a quick learner who works well in (sometimes) hectic circumstances, thriving while learning new tasks You are a natural troubleshooter. You know what questions to ask to get to the root of any issue, and have enough tech experience to walk someone through basic issues with their browser or phone You are a creative problem solver and won't hesitate to lean on your team for help when necessary, but will execute confidently when called upon You are more than comfortable giving and receiving feedback You thrive on ensuring great outcomes for every person you interact with You enjoy and embrace interacting with people from all walks of life in order to ensure they're getting the health care they deserve You're comfortable forming quick bonds during your contact with our clients, and thrive under the pressure of resolving complex issues, even when those clients are upset You're flexible and willing to jump in and assist with anything when called upon If you see something that's not quite right or that is causing friction, you are not shy about reporting the trouble and help suggest a solution You're a team player with a “get it done” mentality, ready to contribute meaningfully to your team's success Compensation Hourly compensation for the role $21/hr - $26/hr Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.

Founded in 1963, BIOTRONIK, Inc. is a pioneer in developing innovative technologies and medical devices that save and enhance the quality of life for millions of individuals living with cardiovascular disorders. Our growing success is based on the company's core values - Accountability, Commitment, Entrepreneurial, Integrity, Quality - thus enabling us to inspire confidence and trust in doctors and patients all over the world. With a dedicated base of employees worldwide, we're continually looking for talented professionals with the passion and drive for excellence to join our mission. Customer Solutions Representative (Remote) BIOTRONIK is one of the leading manufacturers of cardio- and endovascular implants and catheters for cardiac rhythm management, electrophysiology and vascular intervention. As a globally active company headquartered in Berlin, Germany, we develop, produce and distribute high-quality medical products based on the latest technology and research. Our success is based on the competence and results-oriented cooperation of our employees. At BIOTRONIK- We have a passion for solving puzzles and saving lives. We emphasize teamwork and embrace challenges; where others may see a problem, we see an opportunity to shine. We are adding to our team of Customer Solutions Representatives at BIOTRONIK. We are looking for passionate people - the kind who take pride in finding solutions and achieving successful results. We are looking for people who share our passion for solving problems and working together. If you have a knack for communicating and connecting with people quickly (i.e. baristas, co-workers, customers) and can resolve a “problem” without anyone's heart getting broken, this is the place for you. Come join our team and help us provide world class customer service to our patients, medical clinics, hospitals, physicians and our exceptional BIOTRONIK field representatives. What we offer 50 years of innovation, US headquarters, Lake Oswego, OR Career path- we will partner with you to support your growth Strong, creative and enthusiastic leadership Fast paced and team based work environment Cutting edge technology tools invested to help you get the job done Full-time or part-time schedules Competitive pay in the marketplace Essential Functions Effectively & clearly communicate with patients, physicians, and BIOTRONIK employees to provide effective solutions and support. Contact customers to obtain verification of sensitive information prior to product shipment. Your Profile Strong communication skills, both via phone and written, are essential. Ability to multitask and to prioritize well is necessary. Exceptional judgement to thrive in ambiguous situations. Able to stay calm and work efficiently in a quick moving environment. Flexible schedule. Loves challenge and is constantly striving to improve. Proficient MS Office skills (Word, Excel). Prior healthcare industry experience a plus. Ability to work autonomously effectively. Secure home work area.Loves challenge and is constantly striving to improve. Preferred Education and Experience Bachelor's degree preferred but not required Phone experience, CRM or cloud-based phone system experience is preferred - especially expertise in talking with customers (i.e. patients, health care clinics, hospitals, physicians, and sales field) on the phone. Work Environment This is a remote position, with the option of some in person training and support at our Lake Oswego, Oregon office. Physical Demands This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear. Position Type/Expected Hours of Work Full-time and part-time positions are available. Standard days of work are Monday through Friday. Hours of work may vary depending on time zone supported. Occasional evening and weekend work may be required as job duties demand. United States (US) Location: Lake Oswego(0001) Working hours: Full-time BIOTRONIK Inc. USA BIOTRONIK Inc. Job ID: 61636 BIOTRONIK, Inc. is an Equal Opportunity/Affirmative Action Employer, Minority/Female/Disability/Veteran. BIOTRONIK, Inc. believes that diversity leads to strength.

Join ChristianSky Agency as a Customer Success Representative! Empower Your Career, Unlock Your Potential, and Work from Anywhere! At ChristianSky Agency, we're on an exciting journey of growth, and we're searching for driven, dynamic individuals to join our team. Whether you're a seasoned professional or just beginning your career, this fully remote and offers the perfect opportunity to achieve professional success while enjoying the freedom of working from anywhere. Why Join Us? At ChristianSky Agency, we believe in empowering our team members with the tools, training, and opportunities they need to thrive. Unlimited Earning Potential: With our commission-based structure, your income reflects your efforts. Top performers can achieve substantial financial success. Flexible Work Environment: Enjoy the freedom to work on your schedule, from your home or preferred workspace. High-Quality Leads: Say goodbye to cold calling! We provide you with qualified, inbound leads so you can focus on building relationships and closing deals. Comprehensive Training: We invest in your success with robust training programs and ongoing mentorship. Career Growth: Gain valuable skills in sales, communication, and relationship management while advancing your career. Your Role as a Customer Success Representative as a key member of our team, you'll: Engage with Clients: Respond to inbound requests and inquiries about financial products such as Indexed Universal Life policies, annuities, and life insurance. Present Tailored Solutions: Understand customer needs and deliver customized product presentations via phone or video calls. Build Relationships: Develop and nurture long-term connections with clients to ensure satisfaction and loyalty. Achieve Sales Goals: Meet or exceed sales targets within established timeframes. Collaborate: Work closely with team members and other departments to drive success and improve customer outcomes. We're seeking passionate, self-motivated individuals with the following qualities: Drive for Success: A results-oriented mindset with a passion for achieving goals. Strong Sales Skills: Exceptional abilities in sales, negotiation, and communication. Organizational Excellence: Proficiency in time management and organizational tasks. Creativity: The ability to craft and deliver compelling, customized presentations. Relationship Building: A knack for establishing and maintaining positive customer relationships. Feedback-Ready Attitude: Openness to constructive feedback and a willingness to grow. Qualifications: High School Diploma or equivalent (minimum requirement). Previous sales or customer service experience is a plus but not required. Perks and Benefits Joining ChristianSky Agency means gaining access to: Lucrative Earnings: Uncapped commission structure with significant income potential. Flexible Schedule: Work when and where you're most productive. Skill Development: Enhance your interpersonal, sales, and communication skills. Remote Work Lifestyle: Freedom to work from anywhere with an internet connection. Incentive Opportunities: Potential for performance-based rewards and recognition. Take the Next Step in Your Career! Ready to make an impact and be part of a fast-growing team? We're excited to see what you'll bring to ChristianSky Agency. Apply today and start your journey toward a rewarding and flexible career! Notes: This is a 1099 independent contractor role and applicants must reside within the United States. ChristianSky Agency is where ambition meets opportunity. Let's achieve greatness together!"

Contract: Independent Contractor Schedule: Full-Time, Monday-Friday, CST About Our Client Our client is a financial services firm dedicated to helping individuals and businesses navigate the funding process with clarity and confidence. They provide a structured pathway to securing capital, offering expert guidance and innovative solutions. Their mission is to empower clients, regardless of their financial background, to achieve their goals. The Opportunity We are seeking a highly empathetic, detail-oriented, and client-focused Financial Client Success Representative to join our client's remote team. This is a crucial role for a professional with a background in finance or customer service who excels at direct client communication. You will be the primary guide for clients, coaching them through a proven process to prepare for funding. This position is ideal for someone who is not only a great listener but also a confident and patient educator. You will be responsible for de-escalating concerns, providing clear guidance, and ensuring every client feels supported and empowered on their journey. Key Responsibilities Client Coaching & Communication: Lead one-on-one sessions with clients via Zoom, providing clear and empathetic coaching on how to optimize their financial profiles. Work with diverse client backgrounds, from those with strong credit to those needing to improve their profiles through paydowns, utilization strategies, or dispute resolution. Act as a calming and reassuring presence, educating clients and de-stressing the funding preparation process. Process Execution & Documentation: Follow established, step-by-step Standard Operating Procedures (SOPs) to guide clients through the funding process. Assert and communicate internal language and processes with clarity and confidence. Maintain meticulous records of all client communications and progress within the CRM. Client Advocacy: Serve as a direct point of contact for clients, addressing questions, resolving issues, and ensuring a positive experience. Work diligently to understand each client's unique situation and provide tailored support. What You Bring Experience: A background in banking, financial customer service, or a similar client-facing role. Communication Skills: Native/Fluent English speaker with exceptional communication skills, both written and verbal, and comfort presenting to clients on Zoom. Empathy & Patience: You are naturally empathetic, patient, and able to build trust quickly in sensitive conversations. Problem-Solving: A detail-oriented mindset with a strong ability to follow instructions, adhere to SOPs, and troubleshoot client-specific issues. Confidence: The ability to be assertive in your communication while maintaining a professional and supportive demeanor.

Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact. Responsibilities Summary: The Custom Order Representative (COR) manages the end-to-end process for custom product orders, ensuring accuracy in order entry, technical validation, and compliance with sourcing and product application requirements. This role serves as a key liaison to product management, the project resource center, sales, and operations to facilitate timely and accurate fulfillment of custom-specific orders. Additionally, the COR acts as the primary point of coordination for custom order activities and provides direct support to internal teams along with providing exceptional customer service. Primary Job Responsibilities: The responsibilities of this position include, but are not limited to: * Review and enter make-to-order product requests into the system with precision and completeness. * Respond to Regional CSRs request to support regional customers through proactive communication with customers regarding order delays, changes, or issues. * Approve and validate technical drawings and specifications for order processing. * Collaborate with applicable departments to ensure feasibility and compliance with design standards. * Provide sourcing guidance and coordinate with procurement to ensure material availability. * Maintain deep product knowledge and understand application requirements to support customer needs. * Communicate with internal stakeholders to resolve order discrepancies and ensure smooth workflow. * Monitor order status and proactively address delays or issues. * Support continuous improvement initiatives related to order accuracy and cycle time. * Perform special projects and other duties as assigned. Job Skills:This position should possess the following skills/knowledge: * Experience in order entry, preferably in a manufacturing or engineered-to-order environment. * Ability to read and interpret technical drawings and specifications. * Strong understanding of sourcing processes and product lifecycle. * Excellent communication and organizational skills. * Proficiency in systems such as Oracle, Esker and Salesforce. * Technical background or engineering knowledge is a plus. * Strong customer service skills with excellent written and verbal communication. * Collaborative mindset and ability to work effectively across functions. * Willingness to travel occasionally for customer or team engagements (as required). * Flexibility to work beyond 40 hours per week when business needs are required. Company Benefits: Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), High-Deductible Health Plan (HDHP) and Health Savings Account (HSA), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs. Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning*, paid parental leave*, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability*, basic life insurance, accidental death and dismemberment (AD&D)*, adoption financial reimbursement*, tuition reimbursement*, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection. * 100% paid by ADS. Why Join ADS? Growth Opportunities & Global Presence: With a global network of approximately 70 manufacturing plants and 40 distribution centers, ADS offers extensive opportunities for career growth and development in various locations around the world. Inclusive and Creative Work Culture: ADS fosters a culture of passion, innovation, and continuous improvement, empowering employees to shape industry-leading solutions. We value diverse perspectives, recognizing that they drive better ideas, processes, and performance. Our workplace is built on respect, inclusivity, and shared responsibility, ensuring every team member feels valued and contributes to our collective success. Innovative & Sustainability Focused: Advanced Drainage Systems is one of the largest plastic recyclers in North America, ensuring over half a billion pounds of plastic is kept out of landfills every year. Learn More: ******************************** EEO Statement ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Job Responsibilities: Proofreaders shoulder the initial editing burden by reviewing creative content across a variety of media and industries. Responsibilities depend on the employer's needs and sometimes may expand into producing copy and improving processes. Current job opportunities frequently list the following duties for proofreaders: Proofread Written And Digital Work Product-Proofreaders do exactly what their job title suggests: they proofread materials for spelling, grammar, punctuation, syntax, usage, consistency, and brand voice. Proofreaders review and markup written work, such as marketing materials (brochures and flyers) and internal documents. Proofreaders also proof digital communications and correspondence, including emails, press releases, and website text. Crosscheck References and Data-Proofreaders are tasked with ensuring the accuracy of content. They verify the accuracy of all referenced facts (e.g., dates, pages, values) and double-check cross-referenced materials (e.g., websites, newspapers). Proofreaders may also be required to maintain source and reference logs to support their work. Review Output for Consistency-Proofreaders also review content with an eye towards campaign, product, or brand consistency. Accordingly, proofreaders are familiar with company-wide work to maintain consistency. Collaborate with Team Members -Proofreaders, working as part of a larger editing team, attend team meetings, provide constructive editorial input, and communicate with team members to effectuate consistent, accurate, and high-quality work product. Improve Editing Processes-Proofreaders are often asked to suggest process improvements. Through their daily exposure to copy and procedures, proofreaders can evaluate and recommend changes to create efficiencies. Job Skills: Proofreaders love the little details, and it shows in their work. The best proofreaders take pride in the quality of their product and are enthusiastic members of the editing team. Along with a bachelor's degree, proofreaders bring the following skills to the editing table: Writing and editing - proofreaders that write well, edit well. So it should be no surprise that successful proofreaders are talented writers. And with good editing comes good proofreading. Proofreaders also are fluent in proofreading symbols, which remain relevant, notwithstanding Word's ubiquitous track changes Computer proficiency - proofreaders work extensively on digital content and word processing software. As print media continues to decline, proofreaders will develop their computer skills to complete their job Detail oriented - a proofreader's attention to detail is the centerpiece of his or her suite of editing qualities. Whether on paper or on screen, a proofreader needs to have a knack for catching the most trivial of errors, along with those most glaring Quick reader - with deadlines always around the corner, proofreaders read and edit quickly without sacrificing quality Resourcefulness - while crosschecking and verifying data, proofreaders track down the appropriate resources and address questions or issues in the copy that might require additional research. When faced with these hurdles, proofreaders know where to find answers to get the project to the finish line Multitasker - proofreaders are expected to manage and prioritize multiple projects at once. These priorities may change from day to day, so proofreaders are both flexible and persistent in their pursuit of the perfect copy

Prestige Travel Agency by Mich is seeking a Travel Customer Experience Representative to support clients throughout their travel journey, from booking through post-trip follow-up. This role is ideal for someone passionate about travel, customer service, and delivering high-quality experiences in a remote environment. Key Responsibilities Respond to customer inquiries via phone, email, and messaging platforms in a timely and professional manner. Assist clients with travel bookings, modifications, cancellations, and special requests. Provide accurate information on destinations, travel requirements, and agency policies. Follow up with clients to confirm itineraries and satisfaction. Resolve customer concerns with empathy and effective problem-solving. Maintain accurate client and booking records. Qualifications Excellent written and verbal communication skills. Customer service experience required; travel or hospitality experience preferred. Strong organizational skills and attention to detail. Comfortable with technology and learning booking systems and CRM tools. Ability to work independently in a remote setting. Passion for travel and client-focused service. What We Offer Fully remote, flexible work environment. Career growth opportunities within the agency. Travel perks and industry discounts. Training and ongoing support from a collaborative team. Equal Opportunity Statement Prestige Travel Agency by Mich is an Equal Opportunity Employer and values diversity in the workplace.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Customer Representative - REMOTE. In this role, you will play a crucial part in enhancing market share within the preconstruction Data Center sector. Your expertise in developing and nurturing customer relationships will help boost product awareness, coordinating efforts across various teams to align strategies. Your ability to mentor peers and drive engagement with stakeholders will be essential in fostering a strong presence in the data center space. This position involves traveling to meet clients and attend industry events, ensuring that our partner remains at the forefront of client needs and industry trends.Accountabilities Coordinate sales calls with local, regional, and/or national sellers on customers involved in data center construction. Develop and maintain strong internal relationships with local Outside Sales Reps and Branch Managers. Cultivate relationships with key stakeholders in the data center sector, including engineers and decision makers. Create and deliver compelling presentations on products and services relevant to data center construction. Stay informed about industry trends and client needs to tailor sales strategies effectively. Identify and pursue new sales opportunities through networking and attending industry events. Prepare customized proposals and ensure alignment with company standards. Negotiate contracts aiming for mutually beneficial terms. Provide ongoing customer support and ensure satisfaction. Follow up with clients to gather feedback and identify future sales opportunities. Work closely with internal teams to ensure products meet customer expectations. Meet or exceed sales targets and maintain accurate sales records. Educate clients on product features to optimize their data center operations. Travel regionally for client meetings and trade shows. Develop relationships with targeted Strategic Customers to become their first call. Requirements College degree or equivalent work experience plus 6-8+ years in Outside Sales or Sales Management. Demonstrated successful territory management with consistent revenue growth. Comfortable cold calling on new accounts. Basic skills in Microsoft Office. Experienced in engaging with job sites and corporate offices. Ability to integrate various specialty businesses into presentations. Willingness to travel 60%+ of the time. Salesforce experience is a plus but not required. Must reside within the designated territory. Benefits Health, Dental, and Vision plans. 401(k) match. Volunteer time off. Short-term and long-term disability coverage. Accident, Life, and Travel insurance options. Tuition reimbursement programs. Employee Assistance Program (EAP). Length of Service Awards. Paid vacation days ranging from 12-25 based on years of service. Sick leave and holidays, including floating and volunteer days. Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.#LI-CL1

Bilingual Customer Solutions Representative Department: Customer Solutions Schedule: 10:00 AM - 7:00 PM ET (Off on Sunday and Wednesday) Reports To: Customer Solutions Manager Installation Made Easy (“IME”) provides software and process management that enable retailers and contractors to offer installed home improvements to homeowners in a convenient, consistent, and affordable manner. IME senior management has over 100 years of retail management and home improvement industry experience. The Bilingual Customer Solutions Representative is responsible for handling escalated customer inquiries, resolving issues efficiently, and ensuring a positive customer experience. This role requires strong problem-solving skills, excellent communication, and the ability to navigate complex situations with professionalism and empathy. The representative serves as a key point of contact for customers, Providers, and retail partners who need additional support beyond standard customer service interactions. The ideal candidate is fluent in both English and French, with the ability to communicate effectively in writing and verbally in both languages. The candidate must be able to work independently in a remote environment. Key Responsibilities Customer Issue Resolution Manage and resolve escalated customer concerns through phone, email, or chat. Investigate issues by reviewing customer accounts, order history, service records, or case notes. Clearly communicate findings, provide effective solutions, and ensure appropriate follow-up through full resolution. Collect outstanding balances once service issues are resolved, contributing to monthly budget targets. Coordinate internally with operations, field teams, vendors, or management to address root causes. Take ownership of each case until resolution is achieved. Communication & Customer Experience Communicate professionally and empathetically with customers, even in challenging situations. Clearly explain processes, next steps, timelines, and resolutions to ensure customer understanding. Document all interactions and resolutions accurately in CRM or support systems. Escalate complex or high-impact issues to leadership when necessary. Problem Solving & Decision Making Analyze trends in customer issues and identify opportunities for process or service improvements. Use sound judgment to make decisions within established guidelines. Recommend corrective actions or workflow adjustments that will improve overall customer satisfaction. Collaboration & Support Work closely with customer service teams, supervisors, and other departments to support case resolution. Provide feedback to management on recurring issues affecting customer satisfaction. Assist with training or mentoring new team members as needed. Quality, Compliance & Performance Adhere to company policies, quality standards, and compliance requirements. Meet or exceed performance metrics, including resolution time, customer satisfaction, and case accuracy. Maintain confidentiality of customer data and follow all privacy guidelines. Required Skills & Qualifications 2+ years of customer service or issue resolution experience Bilingual fluency in English and French (verbal and written). Working knowledge of service recovery principles and root-cause analysis Proven ability to handle escalations and complex customer issues Strong communication skills with the ability to manage difficult conversations professionally and calmly Excellent problem-solving, critical thinking, including de-escalation and negotiation skills High attention to detail with strong organizational and time-management skills Ability to work independently in a fully remote environment Quiet, dedicated home workspace free from background noise and distractions Reliable high-speed internet connection Industry experience (e.g., home services, retail, logistics) is a plus Benefits to working with IME: 100% remote work environment Employer provided equipment. Medical, dental, and vision insurance Health savings plan includes employer contribution to health savings account. Medical and dental flexible spending accounts Company paid basic life, short-term disability, and long-term disability insurance. 401K plan with employer match Company matches 100% of the first 4% of salary deferrals. All contributions, including employer contributions, are 100% vested immediately. Employee discount program for Electronics, Groceries, Travel, Entertainment, and more Employee assistance program Pay on demand. Critical illness, hospital indemnity, group accident, and legal insurance Paid time off. And more! We are an Equal Opportunity and Drug-Free Workplace. The is not an exhaustive statement of all duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications. The Job Description does not constitute an employment contract of any kind.

Job Title: Customer Development Representative Location(s): Milpitas, CA - Onsite Compensation: $22.50 - $25.00 About this position: We are seeking a proactive and detail-oriented Customer Development Representative to join our team. In this role, you will be instrumental in driving business growth by managing customer inquiries, qualifying leads, and supporting sales and marketing initiatives. The ideal candidate is passionate about delivering exceptional service, building relationships, and ensuring seamless communication between customers and internal teams. This is a great opportunity to contribute to a dynamic environment while enhancing customer engagement and operational efficiency. Responsibilities: Research and identify new business opportunities using demand generation tools, social media, and email outreach, while engaging inactive or target accounts. Qualify inbound leads, convert inquiries into potential opportunities, and route prospects to the sales team. Track and manage lead generation activities, KPIs, and account strategies in collaboration with the Regional Sales Manager and Outbound Development Manager. Maintain accurate records in CRM, support lead nurturing efforts, and assist marketing with data mining and lead management. Handle customer inquiries via phone and email, ensuring timely responses and follow-up. Perform additional tasks as assigned by supervisors. Required Qualifications: AA degree or high school diploma with equivalent experience; prior customer service experience preferred. Minimum of 2+ years of experience in outbound development, customer service, sales development, lead generation, or a related field. Strong ability to research, prospect, and qualify accounts to drive business opportunities. Proven success in fast-paced, complex sales environments with a strong understanding of the lead process and customer behavior. Excellent verbal and written communication skills, with proficiency in Microsoft Office for reporting and documentation. Ability to work collaboratively in both virtual and in-person team environments. Preferred Qualifications: Ethical, driven, and highly motivated with a positive attitude. Skilled in managing multiple priorities across stakeholders while maintaining attention to detail. Strong problem-solving abilities, adaptability to feedback, and eagerness to develop sales skills. Experience with Salesforce CRM is a plus. Ability to multitask effectively with minimal supervision. Benefits: Competitive salary dependent on experience (DOE) Winning culture with a friendly, team-oriented environment! Generous benefits package including medical, dental, vision, long-term disability, and life insurance. Employee Assistance Program (EAP) 401(k) with company match Education & personal development reimbursement program Generous vacation and paid holidays package Company events, and lunches Work from home program - once eligible Referral Bonus About Advantech Founded in 1983, Advantech is a leader in providing trusted innovative embedded and automation products and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, and global logistics support; all backed by industry-leading front and back-office e-business solutions. Advantech has always been an innovator in the development and manufacture of high-quality, high-performance computing platforms. We cooperate closely with our partners to help provide complete solutions for a wide array of applications across a diverse range of industries. To realize our corporate vision of Enabling an Intelligent Planet, Advantech will continue collaborating and partnering for Smart city & IoT Solutions. World-class Recognition Advantech is an authorized alliance partner of both Intel and Microsoft . Our customers will find the technologies we use inside our products to be widely compatible with other products in the global marketplace. In 2018 and 2019, Interbrand, the world-renowned brand consulting firm, once again recognized Advantech efforts to build a trusted, global brand; it also symbolizes a promise we gave to our business partners, which was to do our best to keep building a trustworthy brand that is recognized everywhere in the world. Advantech was selected as Interbrand's #5 best Taiwan Global Brand in 2018. Work Authorization: To conform to U.S. Government export regulations (ITAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8. U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. More information can be found at ******************************************************* Advantech is proud to be an Equal Employment Opportunity employer. We accept applications directly from candidates only and will not be responsible for any recruiting agency fees absent a formal agreement.

This position is the first point of contact with our insurance broker and direct to consumer customers. You are the first impression of our business and the start of a positive customer experience that will boost a customer's confidence in our service and product offerings. This position covers a multitude of duties and is very fast paced at times. This position must work in the Akron office 3 days per week. This is a bilingual in Spanish role. ESSENTIAL DUTIES AND RESPONSIBILITIES * Providing remote application and customer support to end-users of the cloud-based proprietary software. * Assisting users with error messages and notifying development of issues when necessary. * Instructing users on the proper use of the software via telephone, screenshare, and email. * Independently trouble shoot software to identify bugs and errors. * Following up with development and users to ensure each case is closed in a timely manner. * Meet department attendance requirements, including being prompt and available during scheduled shift. * Ability to meet multiple deadlines in a fast-paced environment. * Perform similar job-related duties and projects as assigned. * Support parent company's sales staff when questions or issues arise. * Learn and maintain familiarity with CMS compliance and protocol.