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Router skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical router skills. We ranked the top skills for routers based on the percentage of resumes they appeared on. For example, 32.9% of router resumes contained customer service as a skill. Continue reading to find out what skills a router needs to be successful in the workplace.

15 router skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how routers use customer service:

Completed any necessary truck audit or customer service paperwork as needed.
Schedule appointment for all Shipments provided excellent customer service.

2. Customer Orders

Here's how routers use customer orders:

Assure the proper sequencing of customer orders for delivery with time restraints, customer request and efficiency in mind.
Scheduled customer orders for production, organized routes and delivery dates.

3. Roadnet

Here's how routers use roadnet:

Maintain Roadnet data base customer locations, time windows and other information as directed by the Delivery Manager.
Placed and Maintained Customer Location (Latitude and Longitude Coordinates) in UPS Roadnet Mapping Software.

4. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how routers use logistics:

Provided administrative and secretarial support to logistics team.
Uploaded daily orders and prepared delivery routes to maximize efficiency and save the company money through logistics.

5. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how routers use data entry:

Performed clerical tasks, data entry, dispatched drivers, answered telephone calls, and responded to resolving any discrepancies.
Performed hospital discharges, scheduling, urgent care, after hours, data entry and routing.

6. Pallets

Here's how routers use pallets:

Stacked cargo in locations such as transit sheds or in holds of ships as directed, using pallets or cargo boards.

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7. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how routers use windows:

Help Desk for 140 employees, Active Directory Admin, Exchange Server 2003 Admin, and Windows Server
Assisted with the assembly and imaging of Pentium II-300mhz class systems, Windows 95 OSR2.1.

8. Customer Request

Here's how routers use customer request:

Contributed to swift installation of equipment by responding to customer requests and routing to appropriate technician.
Routed & assigned technicians and vehicles to appropriate location, according to customer request, specifications, geographical location, or needs

9. Route Trucks

Here's how routers use route trucks:

Route trucks accordingly depends on customer's deliveries demand,time and destinations.

10. AS400

Here's how routers use as400:

Conducted routine system maintenance within Roadshow and AS400.
Process orders through AS400 system,print and send them out to warehouse for pulling.

11. Dynamic Routing

Here's how routers use dynamic routing:

Implemented a fully functional internet router that routed real internet traffic based on OSPF dynamic routing protocol.
Promoted to Routing Specialist to manage all delivery routes in the State of Florida via dynamic routing and in-depth analysis.

12. Delivery Route

Delivery route means the departure of a residential delivery vehicle from the ATC dispensary to certain delivery addresses until the vehicle is returned to the ATC dispensary.

Here's how routers use delivery route:

Created delivery routes and performed routine maintenance to verify solidity of routes and logistical correctness for fuel and time efficiency.
Created daily delivery routes for a fleet of 20 trucks Analyzed cost of operations and delivery routes for each delivery.

13. Bus Route

Here's how routers use bus route:

Create bus routes, route directions, and assign students from the student information data base (AS/400) download.
Create and schedule bus routes using a specialized routing program accommodating more than 16,000 students on almost 600 buses.

14. Customer Satisfaction

Here's how routers use customer satisfaction:

Assist routing management team to ensure daily procedures are respectively conducted to maintain customer satisfaction.
Increased profit by route consolidation, while maintaining customer satisfaction.

15. GPS

GPS stands from Global Positioning System. It is a navigation system comprising of satellites that helps in determining the location, velocity, and synchronize time data for different modes of travel like air, sea, or land.

Here's how routers use gps:

Programmed and maintained GPS Software with Nextel i58SR Cellular Devices.
Establish school bus stops and routes using ESRI GPS mapping system.

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What skills help Routers find jobs?

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List of router skills to add to your resume

The most important skills for a router resume and required skills for a router to have include:

Customer Service
Customer Orders
Roadnet
Logistics
Data Entry
Pallets
Windows
Customer Request
Route Trucks
AS400
Dynamic Routing

Delivery Route
Bus Route
Customer Satisfaction
GPS
GIS
Service Issues
CNC
Medical Facilities
Troubleshoot
Customer Issues
IP

Inbound Calls
Service Calls
Customer Complaints
Computer Programs
IOS
LAN
VoIP
Customer Accounts
C++
Territory Planning
QA

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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