Rover Holdings Corp jobs in Seattle, WA

Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees. This is a Hybrid role, in office Monday and Thursday in our Seattle HQ Who we're looking for: We are seeking a Business Analyst to partner closely with Rover's Trust and Safety Leadership team, driving initiatives that make Rover a safer community for pet parents and sitters. This is a high-visibility role where you will collaborate directly with a diverse set of stakeholders to define, measure, and improve the success of the T&S program. You will be responsible for conducting in-depth analysis of new and developing business trends, which includes proactively identifying issues and then developing and proposing actionable solutions. Another key component of this position will be ownership of analytics support and strategy for Rover's account safety and fraud mitigation program. This role requires a unique skillset: the ideal candidate must be comfortable translating ambiguous business problems into crisp requirements, and then using those to build creative data products that meet niche business needs. Your Responsibilities: * Strategic Planning & Measurement: Partner with Trust and Safety leadership to define the strategy for measuring program health and operational performance, including establishing comprehensive metrics, developing crisp reporting, and setting up monitoring rhythms. * Performance Analysis: Conduct in-depth analysis of key Trust and Safety operational metrics to identify emerging trends and opportunities, which will inform deeper research and analytical efforts. * Executive Communication: Develop and present crisp narratives resulting from analytics findings and investigations to senior Operations leaders, focusing on both identified problems and proposed solutions. * Fraud Mitigation: Collaborate with Account Safety leadership to measure program performance and proactively identify and mitigate fraud trends on the Rover platform. * Thought Partnership: Serve as a strategic partner and advisor to business leaders, making data-driven recommendations on investments and optimization strategies within Trust and Safety. * Data Infrastructure Support: Support the construction and maintenance of our core reporting abstractions (built in dbt). Your Qualifications: * At least 4 years experience working cross-functionally with complex datasets to support organizational decision making. * Excellent verbal and written communication skills. Specifically, you know how to narrate analysis and results to business partners in a useful, concise, and meaningful way. * You are extremely comfortable with receiving stakeholder questions and independently translating them into clear, actionable analytical problems to solve, all with relative autonomy. * You have hands-on experience building out data abstractions using tools such as DBT or Airflow as well as a variety of data visualization tools (e.g., Mode, Looker, Periscope, Tableau, etc.) * Strong proficiency with SQL. You would feel confident reviewing code produced by other analysts and data scientists Nice to Have: * Masters degree in a quantitative field OR on the job experience with applied statistics. * Ability to code in Python/R is a plus * Hands-on experience working with customer service tool data sets (e.g., Zendesk) * Hands-on experience running A/B tests and experiment design Benefits: * Competitive compensation * 401k * Flexible PTO * Competitive benefits package, including medical, dental, and vision insurance * Commuter benefits * Bring your dog to work (and unlimited puppy time) * Doggy benefits, including $1000 toward adopting your first dog * Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly * Regular team activities performed in person and virtually Compensation: * In the greater Seattle area the first year salary range is $83,931 -$128,513. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees. * The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills and abilities as demonstrated in the interview and hiring process. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees. This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate. Who We're Looking for: We're seeking a Senior Business Development Manager to join our team. This is a highly collaborative individual contributor role, you'll work closely with product, analytics, marketing, finance, operations, and legal to identify, evaluate, and execute new opportunities for Rover's customer growth. You will report to the Sr. Director of Business Development to build and optimize Rover's ongoing partnerships. This includes everything from evaluating new business lines to foraging strategic partnerships domestically and internationally. The right person combines strategic thinking with hands-on execution: sizing markets, financial modeling, building business cases, negotiating agreements, and ensuring partnerships are successfully integrated into Rover's product and measured effectively through analytics. You'll embody Rover's values in how you work: staying committed to our community by focusing on partnerships that improve the experience for sitters, owners, and pets; balancing pace and precision by moving quickly while grounding decisions in data; focusing on impact by prioritizing opportunities that deliver measurable outcomes; and leaning into collaboration with transparency and respect. Responsibilities: Prospecting & Pipeline Development - Identify and build relationships with potential partners, with a focus on opportunities that enhance Rover's community and create meaningful impact. Market Sizing & Analysis - Conduct TAM analyses and financial modeling, grounding recommendations in data to balance speed with precision. Opportunity Prioritization - Evaluate and rank inbound and outbound opportunities, emphasizing those that drive the greatest impact. Deal Negotiation & Execution - Structure, negotiate, and close partnership agreements, including global deals, that drive revenue for Rover and are mutually beneficial for our partners. Partnership Optimization - Monitor and evaluate the performance of existing partnerships, surface areas for improvement, and propose solutions that maximize impact for Rover and partners. Product Collaboration & Execution - Understand and explain how integrations and product workflows function, bridging the gap between partner needs and Rover's technical capabilities. Be able to communicate priorities and trade-offs clearly across multiple product and tech teams. Analytics Collaboration - Work with Rover's analytics team to establish KPIs, monitor results, and generate insights that inform smarter, faster decision-making. Relationship Management - Nurture long-term relationships with partners, embodying Rover's devotion to people and commitment to shared success. Cross-Functional Influence - Engage in structured, respectful debate with the right stakeholders to align on solutions and support business outcomes. Communication & Briefing - Develop clear, persuasive briefs and presentations that make complex opportunities easy to understand and act upon. New Business Exploration - Evaluate and model potential new revenue streams and growth opportunities that extend beyond Rover's core marketplace, identifying where Rover's assets and capabilities can unlock meaningful impact Qualifications: 6-8+ years of experience in business development, partnerships, account management, or corporate development. Proven track record prospecting, structuring, negotiating, and closing partnership agreements. Strong experience managing and optimizing existing partnerships, using data to identify opportunities for growth and efficiency. Demonstrated strength in financial modeling, TAM analyses, and data-driven decision making. Direct experience collaborating with product teams to execute integrations, optimize user experience, and communicate priorities across multiple technical teams. Proven ability to partner with analytics teams to define KPIs, monitor partnership performance, and generate actionable insights. Comfortable moving fast in a dynamic environment while balancing speed with rigor. Excellent written and verbal communication skills, with the ability to produce clear briefs and influence stakeholders. Collaborative, transparent, and solutions-oriented-embodying Rover's values of disciplined debate, focus on impact, and commitment to community. Experience negotiating complex, global, or multi-stakeholder agreements is a plus. Passion for Rover's mission and dedication to strengthening our community of pet parents and caregivers. Bachelor's degree or equivalent required, MBA or JD is a plus Benefits of Working at Rover: Competitive compensation 401k match Flexible PTO Competitive benefits package, including medical, dental, and vision insurance Commuter benefits Bring your dog to work (and unlimited puppy time) Doggy benefits, including $1000 toward adopting your first dog Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly Regular team activities performed in-person and virtually Compensation: In the greater Seattle area the first-year salary range is $129,139-$171,755. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees. The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job DescriptionWho we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees. This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate. Additionally, applicants must be currently authorized to work in the United States on a full-time basis, without the need for current or future employer sponsorship for an employment-based visa status. About the Role: As a Business Analyst on the Supply Data Science Team, you will co-pilot with data scientists to unearth and implement the next big opportunities for supply-demand balance and retention in the Rover marketplace. You will be a strategic leader across the full project lifecycle, from ideation to value realization. This function, rooted in analytics, will also actively build and develop your skills toward roles in Product Management or Technical Program Management. Marketplace Strategy & Insight: Become the expert on marketplace health, diving deep into the data to reveal trends in supply-demand dynamics, sitter engagement, and retention. Project Design & Justification: Lead the ideation and initial business case (ROI modeling) for complex projects, ensuring a clear path for value creation. Drive Execution & Coordination: Enable smooth project execution through detailed planning and effective cross-team coordination, ensuring projects stay on track even when faced with learning pivots or unexpected impediments. Measure & Forecast: Perform statistical analysis to evaluate marketplace experiments and forecast future trends. Build Data Foundations: Design, build, and maintain robust data pipelines to ensure the reliability and accessibility for complex marketplace monitoring and data science model production. Who we're looking for:We are looking for people who understand that behind every data point there is a pet and a person. You are passionate about our core business and will instinctively dig into every aspect of what it means to be a pet sitter and a pet owner on the Rover platform. You are excited to drive real value to the end user (and thus the business) and work in a fast-paced, collaborative environment. Your Qualifications: 2+ years of professional experience in Business Analysis or a related data-focused role. High proficiency in SQL and BI visualization tools (e.g., Tableau, Looker, Mode, etc.) to construct clear and compelling data narratives Proven background in data-informed decision-making and using analytical insights to directly influence roadmaps and prioritization. Demonstrated experience in end-to-end project management, involving active coordination and successful delivery with diverse cross-functional business partners. Understanding of foundational statistical concepts of significance and hypothesis testing Strong written and verbal communication skills, with the ability to break apart complex analyses for non-technical stakeholders Nice to Have: Two-sided marketplace experience Experience designing and evaluating results of A/B tests Familiarity with modern data tools and event-based datasets (e.g. Amazon Redshift, DBT, Statsig, Amplitude) Experience working directly alongside data scientists or data engineers developing data science models and applications Skills or interest in product or technical program management Benefits of Working at Rover.com Competitive compensation 401k match Flexible PTO Competitive benefits package, including medical, dental, and vision insurance Commuter benefits Bring your dog to work (and unlimited puppy time) Doggy benefits, including $1000 toward adopting your first dog Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly Regular team activities performed in-person and virtually Compensation: In the greater Seattle area the first-year salary range is $83,931-$108,167. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees. The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees. This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate. Meet the Payments team: The Payments team is dedicated to bringing a convenient, secure, and successful payments experience to Rover customers on our platform. Our team's directives are to: * Provide a robust payments platform to support business growth - we continue to improve our platform by expanding our payment offerings, optimizing checkout flows, and reducing our bottom line expenses with high-impact and high-visibility projects. * Ensure customers can easily checkout and that providers get paid promptly - we own the integrations with our payment service providers, ensure PCI compliance, and provide a great customer experience for all the money that flows through our marketplace, including payins & payouts. * Ensure financial transaction completeness, accuracy, and auditability. As a Staff Engineer You Will: * Influence and lead our long-term technical vision and roadmap in partnership with senior management. * Design and lead complex and impactful changes to our payments, orders, and accounting systems with long-term scalability, reliability, and maintainability in mind. * Work across multiple teams in the finance space. * Directly influence the customer experience. * Work with stakeholders from accounting, finance, tax, product and design to drive technical decisions and improve processes. * Mentor engineers to help grow and advance their careers. * Drive best practices across the finance organization and the company. We're Looking for Engineers Who: * Enjoy seeing their own efforts have an outsized impact on the business and our customers. * Enjoy taking on the new challenges that arise as the company grows. * Are eager to learn and improve their craft as a software engineer. * Are excited to learn new technologies and contribute across the stack. * Are passionate about building a deep understanding of how Rover's systems behave and use that insight to identify risks and opportunities. * Are able to take loose requirements, work with others to figure out what needs to be done, and drive a project forward. * Enjoy working across the technical stack, both frontend and backend. * Understand the needs of multiple stakeholders, from end users to internal teams such as tax and accounting * Get along well with others and thrive in a collaborative environment and your values align with Rover's Core Values * Enjoy being part of a great community of pet lovers. Your Qualifications: * 10+ years experience as a professional software developer. * Experience with Python. * Experience building and maintaining scalable, reliable services, and distributed systems. * Experience creating and driving complex technical designs and processes across multiple teams. * Expertise with databases, ideally relational databases and schema design. * Experience translating ambiguous requirements into technical solutions. * Experience owning and delivering large-scale business initiatives. * Experience with large-scale consumer-facing websites. * Bonus: Experience using 3rd party payment processors APIs like Stripe, Braintree, or Paypal. * Bonus: Experience with React or other modern JavaScript frameworks * Bonus: Experience designing and/or building accounting or payment processing systems. Our Style: * We are proud to be professional software developers building high quality, scalable and supportable solutions. * We are curious and passionate about learning, providing the right environment and resources for professional growth. * We are committed to building, fostering and maintaining a culture of inclusivity and diversity both on our teams and in our products. * We embrace progressive engineering practices including automated testing and a continuous deployment pipeline. * We are serious about the quality of our production operation, and have thorough system, application and user interaction monitoring and anomaly detection. * We are passionate about data-driven decision-making. * We are friendly, supportive and respectful, and we pay attention to the impact and quality of our work as well as keeping work/life balance. * And, dogs in the office. Bring yours, too! Benefits of Working at Rover.com * Competitive compensation * 401k match * Flexible PTO * Competitive benefits package, including medical, dental, and vision insurance * Commuter benefits * Bring your dog to work (and unlimited puppy time) * Doggy benefits, including $1000 toward adopting your first dog * Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly * Regular team activities performed in-person and virtually Compensation: * In the greater Seattle area the first-year salary range is $182,290-$242,446. Additionally, Rover offers benefits to full-time employees. * The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees. This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate. Additionally, applicants must be currently authorized to work in the United States on a full-time basis, without the need for current or future employer sponsorship for an employment-based visa status. Meet the Site Reliability and Production Support Team:The Site Reliability Engineer would be joining the Site Reliability (SRE) and Production Support Team. The SRE team manages Rover's infrastructure, databases and focuses on the performance, scalability, and reliability of our systems. We build and maintain observability tools and help our engineering teams deliver a stable, reliable, and robust experience for our owners and sitters. The SRE and Production Support team is part of the Platform Engineering division. What we are looking for:Rover.com is seeking a talented Software Engineer to join our team. In this role, you will be responsible for maintaining and enhancing Rover's critical infrastructure, which is built on cutting-edge technologies including Amazon EKS, Terraform, and AWS. You will maintain our observability tooling such as Datadog, Sentry and Splunk to enable a seamless developer experience for the larger engineering org. You will work in our Django codebase to manage critical dependencies and improvements. Your expertise will be crucial in ensuring the performance, scalability, and reliability of our platform. Your Responsibilities: Work on projects to improve the availability, reliability, resiliency and performance of the Rover application, website, infrastructure and databases. Design, implement, and maintain Rover's observability tooling Design, implement, and maintain scalable and reliable infrastructure using AWS, Kubernetes, and Terraform. Collaborate with engineering teams to optimize application performance and reliability. Participate in on-call rotations to provide 24/7 support for critical systems. Troubleshoot complex production issues and perform root cause analysis. Ensure security best practices are implemented and maintained across the infrastructure. Your Qualifications and Experience: Computer Science or equivalent background 2+ years as a software developer (preferably in Django/Python) Familiarity with Infrastructure as Code (IaC) Terraform, AWS, Kubernetes Familiarity with datastores AWS RDS (MySQL/PostgreSQL) Bonus: Experience with the observability tools we use - Splunk, Sentry, Datadog Our Style: We are proud to be professional software developers building high quality, scalable and supportable solutions. We are curious and passionate about learning, providing the right environment and resources for professional growth. We are committed to building, fostering and maintaining a culture of inclusivity and diversity both on our teams and in our products. We embrace progressive engineering practices including automated testing and a continuous deployment pipeline. We are friendly, supportive and respectful, and we pay attention to the impact and quality of our work as well as keeping work/life balance. And, dogs in the office. Bring yours, too! Benefits of Working at Rover: Competitive compensation 401k match Flexible PTO Competitive benefits package, including medical, dental, and vision insurance Commuter benefits Bring your dog to work (and unlimited puppy time) Doggy benefits, including $1000 toward adopting your first dog Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly Regular team activities performed in-person and virtually Compensation: In the greater Seattle area the first-year salary range is $118,476-$152,686. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees. The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees. About the team:We are a highly productive global team consisting of customer journey advocates, lifecycle strategists, program managers and campaign operators. Our primary objective is to connect pet parents with pet sitters and dog walkers. Beyond that, we develop strategic customer centric go-to-market plans to engage and retain our pet parents and sitters. The Lifecycle Marketing team is responsible for enhancing the customer messaging experience across email, mobile, and web, contributing to the overall end-to-end customer journey and experience. Who we're looking for:Rover is seeking a Director to own our end-to-end pet parent lifecycle marketing strategy which includes strategically thinking about how we need to message pet parents across each lifecycle stage (Acquisition, Engagement, Retention) and our data and deployment strategy in order to support our Lifecycle new and repeat booking goals for our global businesses. Role is also responsible for performance management and developing a small team.They will work closely with the entire marketing team as well as International, product, analytics, business development & other stakeholders to define project scope and plans, and help guide their team to deliver quality and on time through effective communications, risk management, and day-to-day oversight of projects. As part of the role, you aren't intimidated by juggling multiple projects and have sharp attention to detail; nothing slips through the cracks on your watch. You are an adept problem solver and cross-functional communicator. You enjoy working with high-energy, goal-oriented individuals and are constantly seeking opportunities to learn and hone your marketing skills. This role will report to the Sr. Director, Lifecycle Marketing Responsibilities: Strategic Ownership: Define the comprehensive pet parent lifecycle strategy, which includes thinking about multiple brands and prioritizing projects and go-to-market (GTM) campaigns. Messaging Strategy: Lead & influence the end-end messaging strategy across owned channels, leveraging next best action models and predictive insights to deliver timely, personalized communications that drive engagement, retention, and repeat usage. Content Optimization: Continuously refine and update messages across the customer journey to ensure relevance. Data and Deployment: Collaborate on data strategy and scalable message deployment via Iterable. Audience Expertise: Serve as the authority on the Pet Parent audience, proactively engaging with analytics, operations, and consumer research for insights. Customer Experience Recommendations: Advise product, marketing, and operations on optimizing the Pet Parent customer experience. Learning and Experimentation: Develop annual learning agendas and experiments. Performance Monitoring: Establish annual booking targets, monitor lifecycle channel reporting, and provide regular updates on campaign performance. Strategy Implementation: Create business briefs for new lifecycle strategy needs and work with stakeholders for project implementation. Customer Journey Mapping: Develop customer journey maps and collaborate with the UX team on cohesive Pet Parent experiences. GTM Liaison: Act as the liaison for Marketing product GTM plans with product and marketing stakeholders. Campaign Execution: Partner with Lifecycle Operations and Programming to ensure timely execution of all Pet Parent campaigns. Team Leadership: Performance manage and develop a small team of strategists and campaign operators to achieve business objectives. Industry Awareness: Stay informed about new features, technology, and AI within the industry. Objective Management: Create, manage, and track OKRs quarterly. Required Skills: 7+ years Lifecycle/CRM experience. 4+ years people management experience. Proven success in creating lifecycle marketing strategies that met business and revenue goals. Experience building models and working with business targets. Proficient in email/push/web/in-app campaign management and large ESPs (Iterable preferred). Customer-focused with experience in customer journey mapping. Ability to prioritize, problem-solve, and advance projects. Strong strategic and partnership skills. Experienced in tracking and analyzing marketing campaigns. Excellent communication and relationship-building skills. Ability to create business rhythms that effective inform stakeholders on plans and how the lifecycle program is performing Detail-oriented, self-starter, thrives in fast-paced environments. Stays current on lifecycle marketing trends and standards. College degree or equivalent experience. Your Bonus Skills: Social, Paid and Digital Marketing Experience Benefits of working at Rover.com: Competitive compensation 401k match Flexible PTO Competitive benefits package, including medical, dental, and vision insurance Commuter benefits Bring your dog to work (and unlimited puppy time) Doggy benefits, including $1000 toward adopting your first dog Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly Regular team activities performed in-person and virtually Compensation: In the greater Seattle area the first year salary range is $182,290 -$242446 . Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees. The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills and abilities as demonstrated in the interview and hiring process. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees. This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate. Meet the Search Experience team: The Search Experience team helps pet parents find the right care for their pets and feel confident booking through Rover again and again. We focus on making it easy for owners to discover the best providers by collecting the right information, surfacing the most relevant results, and guiding users toward sitters who are a great fit. Some of the initiatives the team is driving include:- Improving data quality and personalization: Ensuring our search algorithm has high-quality, timely data about pet owners' needs and sitter availability.- Helping owners make confident booking decisions: Exposing clearer signals on sitter fit and reliability to make the choice process transparent and delightful.-Optimizing search-to-book performance: Making it easier and faster for pet parents to find and contact the best matches. We're looking for engineers who:We're looking for a Senior Software Engineer to accelerate these initiatives and elevate Rover's search experience. This role will lean toward the frontend, but like all engineers at Rover, you'll contribute across the full stack. You'll play a key part in shaping the technical direction of our search and discovery surfaces: building intuitive interfaces, improving system reliability, and mentoring other engineers. This role is ideal for someone who enjoys balancing hands-on engineering with technical influence and collaboration. Rover's technical stack includes Python/Django, React, and React Native, but experience in any similar modern web application framework is valuable.Your Responsibilities: Design, build, and deliver customer-facing features that make pet care discovery simple and delightful. Partner closely with product managers, designers, and data scientists to define and execute on ambitious product goals. Lead by example in code quality, design patterns, and testing practices. Mentor and support other engineers through code reviews, design discussions, and technical guidance. Identify and drive improvements in system performance, observability, and reliability. Contribute to architectural decisions and help shape the long-term technical roadmap for Search Experience. Collaborate across teams to deliver cohesive end-to-end experiences that serve both pet parents and sitters. Your Qualifications: 5+ years of professional software development experience. Strong proficiency in building web applications - ideally with React or similar modern frontend frameworks. Experience working across the stack, including backend services, APIs, and data layers. Solid grounding in Python or another backend language. Familiarity with relational databases and schema design. Passion for code quality, automated testing, and engineering best practices. Experience designing and operating large-scale distributed systems with a focus on observability and reliability. Proven ability to mentor engineers, influence design discussions, and drive technical initiatives. A pragmatic mindset - you know when to move fast and when to invest for the long term. Alignment with Rover's core values and enthusiasm for improving the lives of people and pets. Benefits of Working at Rover: Competitive compensation 401k match Flexible PTO Competitive benefits package, including medical, dental, and vision insurance Commuter benefits Bring your dog to work (and unlimited puppy time) Doggy benefits, including $1000 toward adopting your first dog Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly Regular team activities performed in-person and virtually Compensation: In the greater Seattle area the first-year salary range is $140,761-$179,228. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees. The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job DescriptionWho we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees. This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate. Meet the Payments team:The Payments team is dedicated to bringing a convenient, secure, and successful payments experience to Rover customers on our platform. Our team's directives are to: - Provide a robust payments platform to support business growth - we continue to improve our platform by expanding our payment offerings, optimizing checkout flows, and reducing our bottom line expenses with high-impact and high-visibility projects. - Ensure customers can easily checkout and that providers get paid promptly - we own the integrations with our payment service providers, ensure PCI compliance, and provide a great customer experience for all the money that flows through our marketplace, including payins & payouts. - Ensure financial transaction completeness, accuracy, and auditability.As a Staff Engineer You Will: Influence and lead our long-term technical vision and roadmap in partnership with senior management. Design and lead complex and impactful changes to our payments, orders, and accounting systems with long-term scalability, reliability, and maintainability in mind. Work across multiple teams in the finance space. Directly influence the customer experience. Work with stakeholders from accounting, finance, tax, product and design to drive technical decisions and improve processes. Mentor engineers to help grow and advance their careers. Drive best practices across the finance organization and the company. We're Looking for Engineers Who: Enjoy seeing their own efforts have an outsized impact on the business and our customers. Enjoy taking on the new challenges that arise as the company grows. Are eager to learn and improve their craft as a software engineer. Are excited to learn new technologies and contribute across the stack. Are passionate about building a deep understanding of how Rover's systems behave and use that insight to identify risks and opportunities. Are able to take loose requirements, work with others to figure out what needs to be done, and drive a project forward. Enjoy working across the technical stack, both frontend and backend. Understand the needs of multiple stakeholders, from end users to internal teams such as tax and accounting Get along well with others and thrive in a collaborative environment and your values align with Rover's Core Values Enjoy being part of a great community of pet lovers. Your Qualifications: 10+ years experience as a professional software developer. Experience with Python. Experience building and maintaining scalable, reliable services, and distributed systems. Experience creating and driving complex technical designs and processes across multiple teams. Expertise with databases, ideally relational databases and schema design. Experience translating ambiguous requirements into technical solutions. Experience owning and delivering large-scale business initiatives. Experience with large-scale consumer-facing websites. Bonus: Experience using 3rd party payment processors APIs like Stripe, Braintree, or Paypal. Bonus: Experience with React or other modern JavaScript frameworks Bonus: Experience designing and/or building accounting or payment processing systems. Our Style: We are proud to be professional software developers building high quality, scalable and supportable solutions. We are curious and passionate about learning, providing the right environment and resources for professional growth. We are committed to building, fostering and maintaining a culture of inclusivity and diversity both on our teams and in our products. We embrace progressive engineering practices including automated testing and a continuous deployment pipeline. We are serious about the quality of our production operation, and have thorough system, application and user interaction monitoring and anomaly detection. We are passionate about data-driven decision-making. We are friendly, supportive and respectful, and we pay attention to the impact and quality of our work as well as keeping work/life balance. And, dogs in the office. Bring yours, too! Benefits of Working at Rover.com Competitive compensation 401k match Flexible PTO Competitive benefits package, including medical, dental, and vision insurance Commuter benefits Bring your dog to work (and unlimited puppy time) Doggy benefits, including $1000 toward adopting your first dog Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly Regular team activities performed in-person and virtually Compensation: In the greater Seattle area the first-year salary range is $182,290-$242,446. Additionally, Rover offers benefits to full-time employees. The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees. This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate. Additionally, applicants must be currently authorized to work in the United States on a full-time basis, without the need for current or future employer sponsorship for an employment-based visa status. About the Role: As a Business Analyst on the Supply Data Science Team, you will co-pilot with data scientists to unearth and implement the next big opportunities for supply-demand balance and retention in the Rover marketplace. You will be a strategic leader across the full project lifecycle, from ideation to value realization. This function, rooted in analytics, will also actively build and develop your skills toward roles in Product Management or Technical Program Management. Marketplace Strategy & Insight: Become the expert on marketplace health, diving deep into the data to reveal trends in supply-demand dynamics, sitter engagement, and retention. Project Design & Justification: Lead the ideation and initial business case (ROI modeling) for complex projects, ensuring a clear path for value creation. Drive Execution & Coordination: Enable smooth project execution through detailed planning and effective cross-team coordination, ensuring projects stay on track even when faced with learning pivots or unexpected impediments. Measure & Forecast: Perform statistical analysis to evaluate marketplace experiments and forecast future trends. Build Data Foundations: Design, build, and maintain robust data pipelines to ensure the reliability and accessibility for complex marketplace monitoring and data science model production. Who we're looking for:We are looking for people who understand that behind every data point there is a pet and a person. You are passionate about our core business and will instinctively dig into every aspect of what it means to be a pet sitter and a pet owner on the Rover platform. You are excited to drive real value to the end user (and thus the business) and work in a fast-paced, collaborative environment. Your Qualifications: 2+ years of professional experience in Business Analysis or a related data-focused role. High proficiency in SQL and BI visualization tools (e.g., Tableau, Looker, Mode, etc.) to construct clear and compelling data narratives Proven background in data-informed decision-making and using analytical insights to directly influence roadmaps and prioritization. Demonstrated experience in end-to-end project management, involving active coordination and successful delivery with diverse cross-functional business partners. Understanding of foundational statistical concepts of significance and hypothesis testing Strong written and verbal communication skills, with the ability to break apart complex analyses for non-technical stakeholders Nice to Have: Two-sided marketplace experience Experience designing and evaluating results of A/B tests Familiarity with modern data tools and event-based datasets (e.g. Amazon Redshift, DBT, Statsig, Amplitude) Experience working directly alongside data scientists or data engineers developing data science models and applications Skills or interest in product or technical program management Benefits of Working at Rover.com Competitive compensation 401k match Flexible PTO Competitive benefits package, including medical, dental, and vision insurance Commuter benefits Bring your dog to work (and unlimited puppy time) Doggy benefits, including $1000 toward adopting your first dog Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly Regular team activities performed in-person and virtually Compensation: In the greater Seattle area the first-year salary range is $83,931-$108,167. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees. The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees. This is a Hybrid role, in office Monday and Thursday in our Seattle HQ Who we're looking for:We are seeking a Business Analyst to partner closely with Rover's Trust and Safety Leadership team, driving initiatives that make Rover a safer community for pet parents and sitters. This is a high-visibility role where you will collaborate directly with a diverse set of stakeholders to define, measure, and improve the success of the T&S program. You will be responsible for conducting in-depth analysis of new and developing business trends, which includes proactively identifying issues and then developing and proposing actionable solutions. Another key component of this position will be ownership of analytics support and strategy for Rover's account safety and fraud mitigation program. This role requires a unique skillset: the ideal candidate must be comfortable translating ambiguous business problems into crisp requirements, and then using those to build creative data products that meet niche business needs. Your Responsibilities: Strategic Planning & Measurement: Partner with Trust and Safety leadership to define the strategy for measuring program health and operational performance, including establishing comprehensive metrics, developing crisp reporting, and setting up monitoring rhythms. Performance Analysis: Conduct in-depth analysis of key Trust and Safety operational metrics to identify emerging trends and opportunities, which will inform deeper research and analytical efforts. Executive Communication: Develop and present crisp narratives resulting from analytics findings and investigations to senior Operations leaders, focusing on both identified problems and proposed solutions. Fraud Mitigation: Collaborate with Account Safety leadership to measure program performance and proactively identify and mitigate fraud trends on the Rover platform. Thought Partnership: Serve as a strategic partner and advisor to business leaders, making data-driven recommendations on investments and optimization strategies within Trust and Safety. Data Infrastructure Support: Support the construction and maintenance of our core reporting abstractions (built in dbt). Your Qualifications: At least 4 years experience working cross-functionally with complex datasets to support organizational decision making. Excellent verbal and written communication skills. Specifically, you know how to narrate analysis and results to business partners in a useful, concise, and meaningful way. You are extremely comfortable with receiving stakeholder questions and independently translating them into clear, actionable analytical problems to solve, all with relative autonomy. You have hands-on experience building out data abstractions using tools such as DBT or Airflow as well as a variety of data visualization tools (e.g., Mode, Looker, Periscope, Tableau, etc.) Strong proficiency with SQL. You would feel confident reviewing code produced by other analysts and data scientists Nice to Have: Masters degree in a quantitative field OR on the job experience with applied statistics. Ability to code in Python/R is a plus Hands-on experience working with customer service tool data sets (e.g., Zendesk) Hands-on experience running A/B tests and experiment design Benefits: Competitive compensation 401k Flexible PTO Competitive benefits package, including medical, dental, and vision insurance Commuter benefits Bring your dog to work (and unlimited puppy time) Doggy benefits, including $1000 toward adopting your first dog Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly Regular team activities performed in person and virtually Compensation: In the greater Seattle area the first year salary range is $108,694 -$136,046. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees. The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills and abilities as demonstrated in the interview and hiring process. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Who we are: Want to make an impact? Join our pack and come work (and play!) with us. We believe everyone deserves the unconditional love of a pet-and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them. Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We've got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies. At Rover, our furry coworkers are just as important as our human ones-and we wouldn't have it any other way. Along with making the joys of pet parenthood more accessible, we're committed to fostering a diverse, inclusive, and welcoming community of pet people-and that starts with our employees. This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate. Meet the Payments team:The Payments team is dedicated to bringing a convenient, secure, and successful payments experience to Rover customers on our platform. Our team's directives are to: - Provide a robust payments platform to support business growth - we continue to improve our platform by expanding our payment offerings, optimizing checkout flows, and reducing our bottom line expenses with high-impact and high-visibility projects. - Ensure customers can easily checkout and that providers get paid promptly - we own the integrations with our payment service providers, ensure PCI compliance, and provide a great customer experience for all the money that flows through our marketplace, including payins & payouts. - Ensure financial transaction completeness, accuracy, and auditability.As a Staff Engineer You Will: Influence and lead our long-term technical vision and roadmap in partnership with senior management. Design and lead complex and impactful changes to our payments, orders, and accounting systems with long-term scalability, reliability, and maintainability in mind. Work across multiple teams in the finance space. Directly influence the customer experience. Work with stakeholders from accounting, finance, tax, product and design to drive technical decisions and improve processes. Mentor engineers to help grow and advance their careers. Drive best practices across the finance organization and the company. We're Looking for Engineers Who: Enjoy seeing their own efforts have an outsized impact on the business and our customers. Enjoy taking on the new challenges that arise as the company grows. Are eager to learn and improve their craft as a software engineer. Are excited to learn new technologies and contribute across the stack. Are passionate about building a deep understanding of how Rover's systems behave and use that insight to identify risks and opportunities. Are able to take loose requirements, work with others to figure out what needs to be done, and drive a project forward. Enjoy working across the technical stack, both frontend and backend. Understand the needs of multiple stakeholders, from end users to internal teams such as tax and accounting Get along well with others and thrive in a collaborative environment and your values align with Rover's Core Values Enjoy being part of a great community of pet lovers. Your Qualifications: 10+ years experience as a professional software developer. Experience with Python. Experience building and maintaining scalable, reliable services, and distributed systems. Experience creating and driving complex technical designs and processes across multiple teams. Expertise with databases, ideally relational databases and schema design. Experience translating ambiguous requirements into technical solutions. Experience owning and delivering large-scale business initiatives. Experience with large-scale consumer-facing websites. Bonus: Experience using 3rd party payment processors APIs like Stripe, Braintree, or Paypal. Bonus: Experience with React or other modern JavaScript frameworks Bonus: Experience designing and/or building accounting or payment processing systems. Our Style: We are proud to be professional software developers building high quality, scalable and supportable solutions. We are curious and passionate about learning, providing the right environment and resources for professional growth. We are committed to building, fostering and maintaining a culture of inclusivity and diversity both on our teams and in our products. We embrace progressive engineering practices including automated testing and a continuous deployment pipeline. We are serious about the quality of our production operation, and have thorough system, application and user interaction monitoring and anomaly detection. We are passionate about data-driven decision-making. We are friendly, supportive and respectful, and we pay attention to the impact and quality of our work as well as keeping work/life balance. And, dogs in the office. Bring yours, too! Benefits of Working at Rover.com Competitive compensation 401k match Flexible PTO Competitive benefits package, including medical, dental, and vision insurance Commuter benefits Bring your dog to work (and unlimited puppy time) Doggy benefits, including $1000 toward adopting your first dog Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly Regular team activities performed in-person and virtually Compensation: In the greater Seattle area the first-year salary range is $182,290-$242,446. Additionally, Rover offers benefits to full-time employees. The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.