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Become A Roving Teller

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Working As A Roving Teller

  • Interacting With Computers
  • Getting Information
  • Evaluating Information to Determine Compliance with Standards
  • Performing for or Working Directly with the Public
  • Identifying Objects, Actions, and Events
  • Deal with People

  • Unpleasant/Angry People

  • Repetitive

  • $117,968

    Average Salary

What Does A Roving Teller Do

Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.

Duties

Tellers typically do the following:

  • Count the cash in their drawer at the start of their shift
  • Accept checks, cash, and other forms of payment from customers
  • Answer questions from customers about their accounts
  • Prepare specialized types of funds, such as traveler’s checks, savings bonds, and money orders
  • Exchange dollars for foreign currency
  • Order bank cards and checks for customers
  • Record all transactions electronically throughout their shift
  • Count the cash in their drawer at the end of their shift and make sure the amounts balance

Tellers are responsible for the safe and accurate handling of the money they process. When cashing a check, they must verify the customer’s identity and make sure that the account has enough money to cover the transaction. When counting cash, tellers must be careful not to make errors. If a customer is interested in financial products or services, such as certificates of deposits (CDs) and loans, tellers explain the products and services offered by the bank and refer the customer to the appropriate personnel.

In most banks, tellers record account changes using computers that give them easy access to the customer’s financial information. Tellers also can use this information when recommending a new product or service.

Head tellers manage teller operations. Besides doing the same tasks as those done by other tellers, they perform some managerial duties, such as setting work schedules or helping less experienced tellers. Because of their experience, head tellers may deal with difficult customer problems, such as errors in customer accounts. Head tellers also go to the vault (where larger amounts of money are kept) and ensure that other tellers have enough cash to cover their shift.

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How To Become A Roving Teller

Most tellers have a high school diploma and receive about 1 month of on-the-job training. Some banks do background checks before hiring a new teller.

Education

Tellers usually need a high school diploma or equivalent. Some tellers may take some college courses, but a degree is rarely required for a job applicant to be hired. 

Training

New tellers usually receive brief on-the-job training, typically lasting about 1 month. Normally, a head teller or another experienced teller trains them. During this training, tellers learn how to balance cash drawers and verify signatures. They also learn the computer software that their bank uses and the financial products and services the bank offers.

Advancement

Experienced tellers can advance within their bank. They can become head tellers or move to other supervisory positions. Some tellers can advance to other occupations, such as loan officer. They can also move to sales positions.

Important Qualities

Customer-service skills. Tellers spend their day interacting with bank customers. They must be friendly, helpful, and patient. They must be able to understand customer needs and explain service options to their customers.

Detail oriented. Tellers must be sure not to make errors when dealing with customers’ money. 

Math skills. Because they count and handle large amounts of money, tellers must be good at arithmetic.

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Roving Teller Demographics

Gender

Female

81.0%

Male

15.5%

Unknown

3.6%
Ethnicity

White

59.9%

Black or African American

17.4%

Hispanic or Latino

13.3%

Asian

6.6%

Unknown

2.8%
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Foreign Languages Spoken

Spanish

100.0%

Roving Teller Education

Schools

University of North Alabama

15.2%

Trident Technical College

15.2%

Appalachian State University

6.1%

Auburn University-Montgomery

6.1%

College of Charleston

6.1%

University of Phoenix

6.1%

University of North Carolina at Charlotte

6.1%

Midlands Technical College

3.0%

El Paso Community College

3.0%

Piedmont College

3.0%

Bauder College

3.0%

University of North Carolina at Greensboro

3.0%

Indiana State University

3.0%

University of South Alabama

3.0%

Elon University

3.0%

Ramapo College of New Jersey

3.0%

Don Bosco Technical Institute

3.0%

American Institute of Baking

3.0%

University of North Carolina at Chapel Hill

3.0%

Western Carolina University

3.0%
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Majors

Business

23.4%

Finance

10.6%

Accounting

8.5%

Psychology

6.4%

English

6.4%

Human Resources Management

6.4%

Management

4.3%

Music

4.3%

Nursing

4.3%

Communication

4.3%

Entertainment Business

2.1%

Mechanical Engineering Technology

2.1%

Drafting And Design

2.1%

Medical Technician

2.1%

Writing

2.1%

Legal Research And Advanced Professional Studies

2.1%

Biblical Studies

2.1%

Social Sciences

2.1%

Hospitality Management

2.1%

Marketing

2.1%
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Degrees

Bachelors

45.5%

Other

27.3%

Masters

13.6%

Associate

7.6%

Certificate

4.5%

Diploma

1.5%
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How Would You Rate The Salary Of a Roving Teller?

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Top Skills for A Roving Teller

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  1. Customer Service Expectations
  2. Financial Transactions
  3. ATM
You can check out examples of real life uses of top skills on resumes here:
  • Handle all financial transactions Maintain an organized cash drawer Assist with customer calls*Establish and maintain a great relationship with all customers
  • Sole custodian of commercial night drop, cash vault, express box, multiple ATM's and coin vault.
  • Accepted and process loan payments.
  • Assisted customers with returns and other transactions such as money orders, wire transfers, and bill paying.
  • Achieved sales goals through cross selling bank's products.

What is it like to work as a Roving Teller

5.0

Roving teller

May 28, 2019 on Zippia

What was your job title?

Roving Teller.. Show More

What do you like the most about working as Roving Teller?

Dealing different people and moving one place to another.. Show More

What do you NOT like?

Roving teller is a very risky jobs.. Show More

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Top Roving Teller Employers

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