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Roving teller skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical roving teller skills. We ranked the top skills for roving tellers based on the percentage of resumes they appeared on. For example, 9.8% of roving teller resumes contained quality customer service as a skill. Continue reading to find out what skills a roving teller needs to be successful in the workplace.

15 roving teller skills for your resume and career

1. Quality Customer Service

Here's how roving tellers use quality customer service:

Delivered quality customer service by processing customer transactions accurately and expediently while ensuring proof of banking office on a daily basis.
Cash handling, high quality customer service, deepening customer/business relationships, personal and business transactions, and high volume deposits

2. Cash Handling

Here's how roving tellers use cash handling:

Demonstrated exceptional cash handling/balancing ability.
Conducted teller transactions including cash handling, verifying accuracy of deposits, balanced daily work and meeting security guidelines.

3. Cross-Selling

Here's how roving tellers use cross-selling:

Analyzed customer's needs, determined appropriate products and services and uncovered additional cross-selling opportunities with existing and prospective clients.
Initiate conversations with customers to introduce products and services to enhance customer relationships by cross-selling bank products and making referrals.

4. Bank Products

Those products which a bank offers to its customers are called bank products. There a variety of services that a bank offers to attract customers. Some of the banking products/ services are: giving loans, overdrafts, check payments, exchange of foreign currency, consultancy services credit, debit and ATM cards, home and online banking.

Here's how roving tellers use bank products:

Communicated an array of bank products and service options to customers.
Offered bank products to customers.

5. ATM

ATM (Automated Teller Machine) refers to an electronic banking system that enables the customers to initiate and complete transactions without queuing for aid from the teller within the branch.

Here's how roving tellers use atm:

Bonded Processed ATM transactions for major corporations and business, along with individual accounts Processed Daily Balance Sheets
Packed and processed currency for financial institutions and ATM requisitions.

6. Bank Secrecy Act

Here's how roving tellers use bank secrecy act:

Maintained security measures with client confidentiality and appropriate cash policies by adhering to Bank Secrecy Act and Anti-Money Laundering procedures.
Identified risks associated with regulatory compliance, overdraft authority and bank secrecy act.

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7. Financial Transactions

The type of agreement held between two parties (buyer and seller) regarding an exchange of funds for an asset, is termed as a financial transaction. The financial transaction is the exchange of products, services, cash or credit, information, and other things of value among two separate entities for a common goal.

Here's how roving tellers use financial transactions:

Handle all financial transactions Maintain an organized cash drawer Assist with customer calls*Establish and maintain a great relationship with all customers
Processed customer transactions using computerized methods, accurately recorded financial transactions, generated receipts, and serviced ATM and Vault area.

8. Savings Deposits

Here's how roving tellers use savings deposits:

Accepted retail/commercial deposits and savings deposits/withdrawals, verified cash and required endorsements and ensured delivery of customer receipts of transactions.
Received retail and commercial checking and savings deposits by determining that all necessary documents were in accurate form and properly authorized.

9. Bank Policies

Here's how roving tellers use bank policies:

Delivered outstanding client service by executing financial transactions in accordance with bank policies and procedures while maintaining daily drawer balancing.
Provided superior customer service by applying tact and professionalism in executing financial transactions in accordance with bank policies and procedures.

10. Check Orders

Here's how roving tellers use check orders:

Provided customer service such as check orders, and address changes.

11. Bank Services

Here's how roving tellers use bank services:

Job responsibilities included, but not limited to processing transactions for personal and business customers and provide information regarding bank services.
Maintained professional interactions with customers by: answering questions appropriately and in timely manner and referred other bank services offered.

12. Bonds

Here's how roving tellers use bonds:

Provided proven experience in product sales; traveler's checks, saving bonds, money orders, and cashier's checks.
Shared Branch Network transactions * New accounts, cross sold credit union products and services * Savings Bonds redemption

13. Processing Deposits

Here's how roving tellers use processing deposits:

Worked in fast paced and very busy environment processing deposits, withdrawals, and payments accurately.

14. Loan Payments

Here's how roving tellers use loan payments:

Processed routine transactions for customers including; servicing customer's accounts, accepting loan payments and cashing checks.
Perform bank transactions such as withdrawals, deposits, loan payments and cash advances.

15. Customer Relations

Here's how roving tellers use customer relations:

Establish and solidify customer relationships by providing legendary customer service.
Resolved merchant and personal banking problems for customers in a timely and satisfactory manner ensuring repeat business and maintain customer relationships.

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List of roving teller skills to add to your resume

The most important skills for a roving teller resume and required skills for a roving teller to have include:

Quality Customer Service
Cash Handling
Cross-Selling
Bank Products
ATM
Bank Secrecy Act
Financial Transactions

Savings Deposits
Bank Policies
Check Orders
Bank Services
Bonds
Processing Deposits
Loan Payments

Customer Relations
Foreign Currency
Savings Bonds
Customer Transactions
CSR
Wire Transfers
Customer Accounts

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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