Royal Ambulance jobs

CONTRA COSTA COUNTY - Concord, CARanked in 2021 as one of the Top 50 Best Places to Work in the United States (Glassdoor), we pride ourselves in the Driven and Motivated team members that join our family. You will get experience like no other - with the HIGHEST Code 2 Call Volume in the Bay Area, excellent BLS to CCT Training Program, ECMO & Balloon Pump Transports, and an overall "work hard/play hard" culture! We pride ourselves in being one of the most diverse, forward thinking, and progressive organizations focused on YOUR growth as a healthcare leader. Joining our team means access to a multitude of benefits including: access to the Royal Ambulance Career Bridge Program™, continuous education, Leadership Development, Scholarship Program, and our robust Alumni Network (THOUSANDS of Firefighters, Medics, Nurses, NP's, PA's, and MD's) that will prepare you for the next step in your healthcare career! Salary/Rate Details:The base range for this position is $18.50 - $21.00 per hour. Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. Royal Ambulance offers a competitive total rewards package, which includes PTO, 401k match, healthcare coverage, and a broad range of other benefits. Embody the Royal Mindset: We are Driven - We set a goal, identify a plan to achieve it, stay focused and motivated throughout the process, and reach our desired results, despite obstacles or challenges. We show initiative and commitment. We maintain a positive mindset and believe in ourselves and our abilities. We are Empathetic - We are in tune with the feelings and actions of others and use that understanding to guide our actions, behaviors, and decisions. We are compassionate, perceptive, and mindful. We put ourselves in our patient's shoes and each other's shoes and go above and beyond to ensure we treat everyone with dignity and respect. We are Engaging - Our actions show our commitment to the organization and its goals. We care about the quality of our work and our fellow team members. We are enthusiastic and want to be involved within Royal and with our communities. We are Adaptable - We are able to handle and adjust to change by being flexible in our process and mindset. We stay calm and do not fold under pressure when something changes, or a problem occurs. We develop a solution and can come up with an alternative plan despite the obstacles we are challenged with. Embody the Royal Mindset: Driven: Be excited about your goals and identify a plan to achieve them. Stay motivated, overcome challenges and focus on getting to where you want to be and becoming who you want to become. Empathetic: Understand the feelings and actions of others and use that understanding to guide your own actions, behaviors and decisions. Maintain an open mindset, free of judgement. Give others the benefit of the doubt, and treat everyone with respect. Adaptable: Handle and adjust to change by being flexible in process and mindset. Stay calm under pressure when something changes or a problem occurs. Develop a solution and come up with an alternate plan despite obstacles. Engaging: Show commitment to the organization, your patients, your partners, your fellow team members and the communities we serve, through your words and your actions. Be involved, stay interested and encourage others to do the same. What you'll be doing: As an EMT-B, you will function within the scope of each county's clinical and operational protocols, as well as abide by all of Royals processes, policies, quality standards and expectations of quality patient care and exceptional customer service. Provide basic life support, patient assessment, medication administration, airway management, and determine the nature and extent of illness or injury/establish priority for required emergency care and transport. Engage with healthcare leaders and EMS Providers to ensure continuum of care (Physicians, Nurse Managers, Transfer Center Coordinators, Charge Nurses etc.) Be prepared to run Code 2's and possible Code 3's Understand, address and resolve patient/customer needs to ensure the most appropriate treatment and/or course of action Remain calm while working in difficult and stressful situations, and stay focused while carrying out the functions of the position to the best of your ability What you need to bring to the table: At least 18 years or older High School Diploma or GED Certified as an EMT in the State of California Contra Costa County Local EMS Orientation & Exam Valid CA Driver's License AND CA Ambulance Driver's License Medical Examiner's Certificate Valid AHA (American Heart Association) CPR Card FEMA/NFPA Courses: ICS-100, ICS-700 , AWR-160 Immunizations within 10 years (HepB, MMR, TDAP, Varicella); TB Test within one (1) year COVID Vaccine Required What's in it for you? Royal is known for our amazing work culture and vibe (look us up on Instagram @RuleTogether or Facebook!) Welcoming, comfortable, and fully remodeled stations stocked with tons of snacks and beverages, cozy sleeping quarters, and lots of space to chill out and feel like you're at home Two weeks of PTO Competitive Call Bonus Structure & Pay Rate Increases every 6 months Health Insurance (Medical, Dental, Vision), 401k, Employee Assistance Program Non-Traditional Benefits: Diverse variety of calls and shifts: Critical Care Transport (ICU, ECMO, Donor Network), Flight Calls, Community Events (County Fair, Meals on Wheels, Fire Strike Teams, Community Parades, Sports Events etc.), Outreach/Education Events Critical Care Transport: Partner with clinical team and nurses for critical care transports Employee Assistance Program - Life happens, we give you access to a variety of Confidential services to ensure the well-being for you and your family (Mental Health, Wellness, Legal, and Financial services and many more!) Praise & Recognition Program: Get props, give props, we celebrate one another's successes and accomplishments New Hire Academy & Field Training: Best in class training preparing you to be confident on the field. You will be paired with an FTO that aligns with your personalized learning style, schedule, and career aspirations! Career Growth: - Opportunities for professional growth within the organization (FTO, Operations Supervisor, Management, Communications etc.) | 80% of our leadership started as EMTs! Continuing Education Units (CEUs): Ongoing support with continuing education units and skills refreshers Royal Ambulance Scholarship Program - A $2500 award to put towards your academic goals (Fire, Nursing, Paramedic, PA, MD School) Access to Royal's Alumni Network: Shadowing Opportunities, Application Tips & Tricks, Workshops & Webinars, and Alumni Panels Opportunity to work with an award-winning Dispatcher and Customer Service Team to ensure the best patient care experience! Don't just take it from us! Check out what others are saying about their experience at Royal. Visit Glassdoor or Facebook. Our reviews speak for themselves! About Royal AmbulanceFounded by Steve Grau, Royal Ambulance is one of California's premier mobile healthcare providers, proudly serving the San Francisco Bay Area. Since Royal's inception in 2006, the company has grown from 2 ambulances and 10 EMTs to a fleet of over 100 ambulances and 800+ team members. Royal has experienced double-digit year-over-year growth over the last 10 years. Transporting over 95,000+ patients a year, Royal Ambulance is a partner to most major health systems in the Greater San Francisco Bay Area region. Our company has been curated off of four values: Driven. Empathetic. Engaging. Adaptable. At Royal Ambulance, we firmly believe it's not just about the destination, it's about the journey! It's about who you become along the way, the people you meet, the connections you make, and the experiences you have that shape the kind of healthcare professional you become. As we continue to grow, we remain focused on fostering a culture of professional and personal development and best-in-class employee experience. Join our team and be a part of this exciting growth opportunity while surrounding yourself with other purpose-driven individuals, who encourage and inspire one another along their path in EMS and Healthcare. Follow us on Instagram @RuleTogether This job posting intends to provide a representative summary of the major duties, responsibilities, and essential functions performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. Royal Ambulance is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Applicants must be legally authorized to work in the United States without requiring employer sponsorship now or in the future. We do not offer visa sponsorship for this position.

Under the general supervision of the Regional Business Development Manager, the Customer Service Coordinator is responsible for answering and triaging all communications from the facility's transfer center and coordinating an appropriate resource to meet our customer's needs. This position bridges the gap between Dispatchers and the facility's Transfer Center Specialists. In the CSC role you will be responsible for maintaining abundant coverage of necessary resources with the tools provided during training as well as supporting the transfer center with additional tasks to ensure smooth and safe transportation of all patients. This position requires the CSC to be on site and, as the face of the company, a positive, empathetic, and professional attitude is essential. Pay Rate: This is a non-exempt position that will have an hourly rate between $25.00/hr and $28.00/hr depending on experience. Essential Duties & Responsibilities: Provide on site support for the Transfer Center Demonstrate exceptional customer service skills with both internal and external customers Always maintain a calm and professional demeanor Demonstrate the ability to communicate clearly and professionally both verbally and in writing Develop a high degree of familiarity with the Santa Clara service area Maintain a high degree of familiarity and demonstrate compliance with all established Company and customer policies and procedures as they apply to coordination of patient referral and transport Demonstrate the ability to take direction as well as to work independently and as part of a group Operate computer terminal and demonstrate proficiency in Microsoft Office Suite Operate a multiline computerized phone system Document all phone transactions using a computer aided dispatch (CAD) program Work alongside the Transfer Center staff within the facility's campus Coordinate Transfer Center originating requests with area specific dispatcher Assist case management, unit clerks, and nursing staff in all transportation needs Manage crew, team, and patient safety and location via GPS tracking Communicate with area specific dispatcher any changes, prenotifications, and resource needs Identify areas of improvement Other duties as assigned Minimum Requirements: High School Diploma, GED, or equivalent One (1) or more years of experience in a health care or EMS environment Ability to type a minimum of forty (40+) words per minute Demonstrate the ability to communicate clearly and professionally both verbally and in writing Proficient computer skills including Microsoft Office, email, and spreadsheet software programs Preferred Qualifications: Transfer center, call center, or other related experience EMS dispatch experience Advanced understanding of medical terminology Additional Requirements: Must be able to successfully pass a background investigation and pre-employment medical examination, which includes drug and alcohol screening Must be able to work all shifts including, but not limited to, day/swing/night, weekends, holidays, and mandatory overtime as needed Must be able to perform the role efficiently and consistently during shifts Able to rotate shift assignments as needed and/or required based on operational need Physical Requirements: Must be able to sit for an extended period of time Must be able to wear a telephone headset Must be able to hear and communicate clearly to perform job duties in person and over the telephone Adequate vision required to be able to read information from printed sources and computer screens Requires frequent repetitive hand movements, standing, walking, reaching, and grasping #IND-PT1

Part-time Description NORCAL Ambulance is looking for a Part Time Culture & Communications Assistant! Hours: Part Time (20 hours per week) 3-4 days per week Pay: $20-22/hour The primary responsibility of the Culture & Communications Assistant is to support the Culture Manager with communications and administrative projects-fostering Team Member engagement throughout NORCAL Ambulance. Duties include but are not limited to: Communication and Administrative functions: Assist with creation of digital and physical communication assets. Assist with medical outreach campaigns. Assist with scholarship campaigns. Assist with Team Member engagement initiatives (e.g. sports events, holiday meals, gifts, recognitions, celebrations, races, local outreaches...) Assist with NORCAL Ambulance Store order fulfillment. Assist with administrative tasks, such as mailings. Meet with Culture Team once a week to discuss current and projected task lists. Visit stations and departments to engage with Team Members and communicate current messages. Be familiar with NORCAL policies and procedures. Skills: Excellent ability to use digital creation tools, such as Canva and Adobe. Excellent written, verbal, and presentation skills. Excellent administrative and organizational skills with great attention to details. Ability to plan and execute departmental tasks and meet deadlines. Ability to manage a project from start to finish. Creative thinker and innovator; in touch with digital and culture trends, etc. Requirements Required Digital design experience Photography and videography background a plus High level of computer literacy using programs and platforms such as Microsoft Suite, Canva, and Adobe. Events management experience a plus Reliable car - this position may require regional travel Available some nights and weekends for company events High school diploma Salary Description $20 - $22/hr

West Bay is looking for a Night Field Supervisor! Basic Functions: Ensure operations are running smoothly through various tasks. Responsibilities: Include the following. 1. Be an active role model for all field employees at all times. 2. Ensure field crews are adhering to LEMSA and NORCAL Ambulance policies, practices and procedures and issue mentoring, education or discipline when appropriate. 3. Perform field assessments of patients as needed to ensure the safety of our crews and patients during transport. 4. Provide lift assists and ride along on priority calls to ensure the safety of our crews and patients during transport. 5. Troubleshoot equipment and vehicle issues in the field. 6. Troubleshoot transport issues with hospital staff when appropriate. 7. Respond to vehicle accidents and/or Incidents to assist and/or coordinate resources when appropriate. 8. Respond to patient incidents to assist and/or coordinate resources when appropriate. 9. Perform driver training, education and driver remediations.Perform other related duties as assigned. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty under the Lead FTO and Station Officer job descriptions and have a minimum of six (6) months experience working as a Lead FTO. Employees must be driver trained. Education/Experience: High school diploma or general education degree (GED); and completion of certified Emergency Medical Technician (EMT) program Basic or Paramedic. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence and to speak effectively before groups of customers or employees. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certifications/Licenses: State/County Certifications: County certifications for EMT-B or EMT-P, CPR for BLS Provider Certification, Valid California Driver's License, Medical Examiner's Certification, Ambulance Drivers Certification, DMV Driving Record in good standing in accordance to insurance company standards. Equipment: To perform this job successfully, an individual must use a variety of equipment including gurney, wheelchairs, and other medical and ambulance related devices. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to toxic or caustic chemicals, risk of electrical shock and risk of radiation. The noise level in the work environment is usually loud. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands, talk and hear. The employee is frequently required to walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit; climb or balance and taste or smell. The employee must frequently lift and/or move up to 100 pounds unassisted. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.

Full-time, Part-time Description NorCal Ambulance is looking for a Fleet Mechanic to join our rapidly growing team! We want to hear from you! Hours: Full time; 5 days a week (Weekends required) **Early Start Time Negotiable*** Pay: $32 - $37 (depending on experience) Locations: May Vary* Reports to: Fleet Maintenance Manager Required: ***Must have 3 years minimum experience Basic Functions: Work directly under the supervision of the Fleet Maintenance Manager to perform routine and advanced diagnostics and repair of NORCAL Ambulance fleet vehicles. Responsibilities: Work as a mechanic on NORCAL Fleet vehicles. Ensure vehicle: operability, reliability, and safety. Diagnose, track, and resolve vehicle issues throughout all vehicle systems. Track fleet services required and completed Ensures compliance with regulations that associate with Fleet activities Helps develop, maintain, and ensures adherence to Fleet budget Provides input to strategic decisions that affect the functional area of responsibility Perform repairs and maintenance as needed Track and record service invoices Record and file vehicle certifications Work with Operations to schedule and conduct vehicle inspections Assist the Support Services Department with fleet issues and management Vehicle repairs and inspections as applicable Other duties as assigned Skills and Knowledge: Background in automotive maintenance, technical school/ASE certification or equivalent preferred Self-directed, problem solver, with the ability to work under minimal supervision Previous experience in Ambulance maintenance preferred. Have a strong aptitude for interpersonal communication and cross functional collaboration. Be able to lift and store inventory and drive company vehicles. Ability to prioritize, work towards a deadline, without sacrificing attention to detail or service quality. Must be capable of utilizing and maintaining digital inventory systems. Must have training as required to perform adequate and safe work on NORCAL vehicles. Must be capable of resolving escalated issues arising from operations and requiring coordination with other departments. Knowledge and skills required to handle sensitive documents. Knowledge of computer basics, vehicle mechanics and parts, vehicle emergency equipment and use, and training as mechanic with knowledge of emergency vehicles. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED) Language Ability: Ability to read and interpret documents such as: safety rules operating and maintenance instructions procedure manuals Ability to write routine reports and correspondence and to speak effectively before groups of customers, vendors or employees. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in: written, oral, or diagram form Ability to deal with problems involving several concrete variables in standardized situations. Certifications/Licenses: Valid: California Driver's License, Medical Examiner's Certification, Ambulance Drivers Certification, DMV Driving Record in good standing in accordance to insurance company standards. Equipment: To perform this job successfully, an individual must use a variety of equipment including gurney, wheelchairs, and other medical and ambulance related devices. Individual must also be able to use vehicle related tools and equipment such as: a jack, spare tire(s), batteries, lights, etc. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to: toxic or caustic chemicals risk of electrical shock risk of radiation noise level in the work environment is usually loud. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to: Stand, use hands, talk and hear. Frequently required to walk; reach with hands and arms and stoop, kneel, crouch, or crawl Occasionally required to sit; climb or balance and taste or smell. Frequently lift and/or move up to 100 pounds unassisted Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. Salary Description $32 - $37/hr

* This role is for Full Time* NORCAL Ambulance has an exciting opportunity- as a Payroll Supervisor in our finance department. As part of NORCAL Ambulance's core values, we love to prioritize our teams and celebrate diversity in the workplace-and we want you to be a part of it! Basic Functions: Primary responsibilities include: * Oversee and supervise the organization's payroll functions * Ensure accurate processing of bi-weekly payroll for 1,000+ employees and in compliance with government regulations. Responsibilities: * Oversee the daily workflow of the department and supervise payroll team. * Process confidential employee information. * Processes payroll transactions including salaries, benefits, garnishments, taxes, and other deductions. * Process employee exit data, paperwork and paychecks. * Review, track and prepare payroll reports using Microsoft Excel * Oversees the maintenance of employee pay records using Traumasoft and Paylocity software. * Ensures compliance with federal, state, and local payroll, wage, and hour laws and best practices. * Calculate employee payments as applicable to expense reports, bonus structures, and variable pay rates. * Meet payroll timelines in accordance with procedures and policies. * Produce periodic payroll audits to assist with compliance. * Perform miscellaneous office duties such as filing, supply orders, office supply restocking, and light clean up duties. * Provide accurate and concise information via phone calls as well as emails. * Communicate with employees regarding their needs for payroll related questions. * Maintain professional communication with coworkers and respond to internal correspondence in a timely and professional manner. * Work with all other departments to ensure accurate payroll processing for all employees. Skills: * Knowledge of California pay laws * Experience with multiple rates and ambulance shifts a plus * Must be computer savvy with intermediate/advanced Microsoft Office skills, 10-key. * Outstanding organizational and time management skills. * Excellent communication abilities with aptitude in problem-solving. * Fast learner with strong fundamental skills. * Ability to perform mathematical computations accurately and quickly. * Ability to work both independently and in a team environment. * Ability to multi-task and work in a time sensitive, fast paced, deadline driven environment. #HR1 Requirements Requirements: * Payroll experience is required. * Knowledge of Paylocity is highly valued. * Knowledge of TraumaSoft is highly valued. * Computer and Microsoft Excel intermediate skills. * Internal customer service skills. * College degree is desired. General accounting classes or job experience is highly valued. * Knowledge of principles, practices, and procedures of payroll. * High school diploma or general education degree (GED), minimum.

Base pay for RNs is $57.00/hr up to $73.76/hr depending on experience. About the Opportunity ProTransport-1 (PT-1) is growing! We are hiring RNs with 2+ years of experience in an Intensive Care or Emergency Department. Being a Critical Care Transport RN at PT-1 gives you the opportunity to work one-on-one with your patients providing much needed high-quality care to critical patients in EMS. Job Summary Identify patient care requirements by establishing personal rapport with patients and other persons in a position to understand patient care protocol Promote patient awareness by establishing patient care goals, educating the patient and family regarding illness or disease processes, and explaining treatment rendered while in the care of the CCT team Ensure continuity of services while adhering to all laws, rules, regulations, policies, and procedures as they pertain to the CCT program Complete all appropriate documentation as outlined in company policy Maintain awareness of any and all changes in the system components and company policy Ensure quality of care by adhering to therapeutic standards, making or recommending necessary adjustments by collaborating with team members, and staying current with CCT guidelines, required in-services, trainings, and staff meetings Other duties as outlined in the complete Minimum Requirements Graduate of an accredited nursing program with a diploma, Associates degree, Bachelors degree, or higher Active, unencumbered Registered Nurse license in the state of California Minimum of two (2) years of experience in a critical care environment (ER, ICU) in a large tertiary care facility that provides care to high acuity patients with a wide range of diagnoses Must be at least 18 years of age Must be able to communicate and understand English, verbally and written Must have an active California Drivers license and driving record that meets the minimum requirements for the company Current American Heart Association BLS, ACLS, PALS, and NRP certification Other requirements per job description About Our Company ProTransport-1 is the leading provider of patient logistics services to hospital systems in Northern California. We deliver unparalleled customer service, pairing the latest mobile technology with innovative solutions to streamline efficiency throughout the patient care process. $10.00 hourly shift diff for grave shifts Static shifts working with dedicated CCT EMTs available Fly car shifts available providing daily flexibility on location and opportunity to follow the need Flexible schedules (12-hour shifts) Opportunities for overtime Opportunities for career advancement Paid Vacation, Sick Leave, and Holiday pay Medical, Dental, & Vision Benefits 401(k) Retirement Plan #IND-PT1

As a Vehicle Service Technician at Royal Ambulance, you play a vital behind-the-scenes role in ensuring our ambulances and equipment are ready to serve the community. You will be responsible for making sure every vehicle is mission ready: clean, stocked, and safe, so that our field crews can focus on delivering high-quality care. We strive to positively impact each patients' journey, with a focus on empathy, customer service and superior clinical care. For our customers (the health care facilities and respected hospitals we serve), we aim to be a valued partner, making their jobs easier by truly understanding their needs and customizing our approach and service offerings to better serve our communities.What you'll Do Prepare ambulances for service by cleaning and restocking vehicles according to county and operational guidelines Check and test medical equipment for functionality and readiness Maintain and organize the stockroom, ensuring supplies are clean, accessible, and well-labeled Fill oxygen tanks, refuel ambulances, and ensure fleet vehicles are maintained to CHP standards Complete vehicle checkout procedures and submit reports for any needed repairs Support daily operations with logistics tasks and occasional errands Keep the Bay area clean and organized, both inside and out Collaborate with the Communications Center and Operations team to ensure smooth crew deployment Uphold Royal's standards of excellence in professionalism, quality, and teamwork Must be available for one or 2 of these schedules Option 1 Monday- Thurs 5:30-1:30AM Option 2 Tuesday- Saturday 5:30-1:30AM What We're Looking For Full-time availability High School diploma or GED Valid California Driver's License with a clean driving record Ability to pass a criminal background check Strong attention to detail and organizational skills Clear and proactive communicator Reliable team player with a service-oriented mindset Basic understanding of vehicle systems or mechanical knowledge a plus Committed to maintaining a safe and compliant work environment In order to deliver on this promise to our patients and our customers, Royal understands that this level of focus and care starts with our Team Members. They are the ones who truly make us a great company. We see ourselves as a “building block” for young and aspiring healthcare professionals, and our job is to help them become healthcare Leaders. By providing them with a fun and supportive and environment, surrounded by other like-minded individuals who treat one another like family, we are able to build a culture of driven, empathetic, engaging, and adaptable team members working together towards a common goal. Embody the Royal Mindset: We are Driven - We set a goal, identify a plan to achieve it, stay focused and motivated throughout the process, and reach our desired results, despite obstacles or challenges. We show initiative and commitment. We maintain a positive mindset and believe in ourselves and our abilities. We are Empathetic - We are in tune with the feelings and actions of others and use that understanding to guide our actions, behaviors, and decisions. We are compassionate, perceptive, and mindful. We put ourselves in our patient's shoes and each other's shoes and go above and beyond to ensure we treat everyone with dignity and respect.We are Engaging - Our actions show our commitment to the organization and its goals. We care about the quality of our work and our fellow team members. We are enthusiastic and want to be involved within Royal and with our communities. We are Adaptable - We are able to handle and adjust to change by being flexible in our process and mindset. We stay calm and do not fold under pressure when something changes, or a problem occurs. We develop a solution and can come up with an alternative plan despite the obstacles we are challenged with. About Royal AmbulanceFounded by Steve Grau, Royal Ambulance is one of California's premier mobile healthcare providers, proudly serving the San Francisco Bay Area. Since Royal's inception in 2006, the company has grown from 2 ambulances and 10 EMTs to a fleet of over 100 ambulances and 800+ team members. Royal has experienced double-digit year-over-year growth over the last 10 years. Transporting over 95,000+ patients a year, Royal Ambulance is a partner to most major health systems in the Greater San Francisco Bay Area region. Our company has been curated off of four values: Driven. Empathetic. Engaging. Adaptable. At Royal Ambulance, we firmly believe it's not just about the destination, it's about the journey! It's about who you become along the way, the people you meet, the connections you make, and the experiences you have that shape the kind of healthcare professional you become. As we continue to grow, we remain focused on fostering a culture of professional and personal development and best-in-class employee experience. Join our team and be a part of this exciting growth opportunity while surrounding yourself with other purpose-driven individuals, who encourage and inspire one another along their path in EMS and Healthcare. Follow us on Instagram @RuleTogether This job posting intends to provide a representative summary of the major duties, responsibilities, and essential functions performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. Royal Ambulance is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Applicants must be legally authorized to work in the United States without requiring employer sponsorship now or in the future. We do not offer visa sponsorship for this position.

Description NorCal Ambulance is looking to add an entry level HR Assistant to our rapidly growing team! Hours: Full Time 8:30am - 5:00pm (Monday - Friday) Pay: $18/hr Reports to: HR Supervisor Basic Functions: To assist the HR Department in recruitment, interviews, orientation and other projects vital to the department. Skills: Oral & Written Communication Customer Service/Relations Self Motivated Computer Literacy Reading Presentation Technical Communication Organization Strong Work Ethic Attention to Detail Typing Confidentiality Education/Experience: High school diploma or general education degree (GED) and minimum one (1) year of experience in an office environment. Requirements Responsibilities: 1. Recruiting & Interviewing: a. Review applications for completion and verify certifications/qualifications are appropriate and current. Contact applicant for missing certifications b. Coordinate pre-employment paperwork with Recruiter and new hire. c. Schedule applicants and interviewers. Set up testing rooms. Welcome applicants and explain the interview process. d. Notify applicant of acceptance or rejection 2. On-Boarding and Orientation: a. Send acceptance with contingent offer paperwork including County requirements based on Division/Position b. Assemble and personalize orientation and training packet c. Conduct new employee pre-hire screening (drug test, background check, etc.,) d. Enter new employee information and certifications into company systems e. Create email accounts and assign to appropriate groups. Audit email groups. f. Setup Gallagher Bassett and Traumasoft Virtual Classroom Training accounts and assign trainings g. Order lunches and track expenses for orientation, training and other office events 3. Certification and Compliance Tracking: a. Input, Track, and update all certifications for Field personnel. b. Send notifications of expiring certifications, and contact supervisors as needed c. Update and maintain personnel files d. Ensure county regulations are met for each employee and division. e. Ensure compliance for all partnering hospitals regulations f. Generate reports for tracking of certifications and compliance g. Works closely with the training department staff to ensure new hires are in compliance and ready to work or are scheduled to train as soon as possible. h. Works proactively with the training department to ensure periodic training course/certifications are met for all team members such as yearly, quarterly or other term-related courses/ certifications (i.e., sexual harassment, OSHA Safety meeting requirements, etc.,) in a timely manner. 4. Miscellaneous Administrative or HR Services: a. Answer phones and provide information as needed. Transfer calls to appropriate extensions or take messages as needed. b. Assist in the setup and breakdown of staff/office events and activities c. Send team member reminders for expiring certifications, trainings and other requirements d. Complete basic level employment verification requests e. Other administrative duties including preparing correspondence, copying, faxing, scanning, filing, and mailing services as assigned. f. Maintain Company phone list and office phone extension list. g. Monitor stock of office supplies and determine what needs to be ordered 5. Other duties as assigned Salary Description $18/hr

Description Are you looking for an exciting opportunity to work in Emergency Medical Services and make a difference in your community? Join our team! **NORCAL Ambulance is hiring two Full Time Scheduling Specialist $20.00 PER HOUR + Benefits** Schedule: Monday - Thursday (09:30am - 6:00pm); Sunday (08:00am - 4:30pm)** Other Information: Please Provide 3 professional references upon applying** Vision, Dental, Health, 401K Actively growing Sacramento region Responsibilities: Setting up training schedules for new employees Finding coverage for open shifts, approve or deny shift trades and update schedule with changes. Conduct tracking reports on employees to ensure minimum shift requirements are met Assist in the orientation process for new employees Assist with staff/faculty event activities/all-staff meetings/ training/ orientations Other duties as assigned. NORCAL Ambulance is growing across Northern California, and we are looking for EMTs to staff our stations and fill multiple shifts. Founded in 2005, NORCAL Ambulance is the premier leader for medical transportation in Northern California, servicing 17 counties. A locally owned, private company, NORCAL partners with hospitals and healthcare systems throughout Northern California, providing a complete solution for medical transportation needs-both critical and routine. Our services include Basic Life Support, Advanced Life Support, and Critical Care Transport and NICU/PICU Specialty Care transport services. At NORCAL our values are prioritizing our team, providing phenomenal customer experience, striving for excellence, valuing safety without compromise, and celebrating diversity in the workplace. Join our team and make a difference TODAY! Salary Description $20/hr

Requirements Minimum of 1-2 years experience in medical payment posting with a background and experience in medical billing and insurance collections Familiar with Adjustment Codes and Denial reasons Ability to meet deadlines and work well under pressure High school diploma or GED Must be self-motivated with excellent attention to detail and strong multi-tasking skills Specialty knowledge of Medicare, Medi-Cal, HMO's, PPO's and revenue billing cycle Proficient with Microsoft Excel, Word, Outlook, billing software, ICD 10 coding and medical terminology Ability to handle repetitious data entry with 10-key proficiency Strong customer service skills

Base pay for Paramedics ranges from $33.96/hr to $44.30/hr based on experience Sign-on Bonuses $20,000.00 - with SF Accreditation $10,000.00 - without SF Accreditation ProTransport-1 is looking for Paramedics to join our growing team. Come work for a company that cares about your health, your career, and your professional growth. We have an amazing company culture and would love to share that with you through the interview process. Job Summary Paramedics provide emergent and non-emergent medical care to patients being transported by PT-1 Ambulance. Paramedics for PT-1 travel to partner facilities, patient homes, and/or events requiring services. In partnership with an EMT or other qualified clinicians, PT-1 Paramedics provide quality care to the treatment level required. Essential Duties & Responsibilities Respond to BLS, ALS, and CCT emergent and non-emergent transports and scene calls Provide high quality, routine and emergent basic and advanced life support, in accordance with CA Title 22, local scope of practice and PT-1 policy Minimum Requirements High school diploma, GED, or equivalent Graduate of an accredited Paramedic program Must be able to communicate and understand English, verbally and written Two (2) or more years of driving experience Must possess or receive, and maintain, current certification/licensure in the following: Current and valid California driver's license EMT-P certification CPR through the American Heart Association (instructor-based with AED) PALS (American Heart Association) PHTLS (American Heart Association) - required for SF ACLS (American Heart Association) California Ambulance Driver Certificate (DL 61) DL51 (Medical Examiners Certificate) Must be current in local, state and federally mandated training Must maintain current industry standards through continuing education Must have completed all mandatory training including mandatory testing FEMA certifications, as required Other state or county certifications, as required About PT-1 Ambulance Some of our benefit package includes: Competitive starting hourly pay Flexible schedules (full-time and part-time available!) Opportunities for overtime Paid Time Off Holiday Pay Medical/Dental/Vision Benefits 401(k) Retirement Plan with Company match after first year, immediately vested Opportunity to work special events Free training opportunities such as BLS skills renewal, PALS, ACLS, ECG, and others And many more benefits! Let PT-1 help build your confidence, expand your knowledge, and encourage your personal growth. Get your ACLs, Critical Care Transport, and Neonatal/Pediatric Intensive Care Transport experience here at PT-1! #IND-PT1

ProTransport-1 Dispatchers play an important role on our team! Under general supervision of the Communications Manager, Communications Supervisor, and/or Communication Center Lead, the Dispatcher is responsible for evaluating and triaging all transport requests and deploying the most appropriate resource(s). The Dispatcher will also assist with management of incoming call volume as necessary. Pay Rate: $19.00/hour Status: Full-time Essential Duties & Responsibilities Able to operate a multi-line, computerized phone system as well as radio communication equipment Able to navigate multiple screens and software/computer programs while simultaneously documenting all phone and radio communication using a computer aided dispatch (CAD) program Promptly answer, evaluate, and prioritize incoming requests for service while communicating effectively with all callers Develop a high degree of familiarity with Company service areas and medical facilities Possess exceptional knowledge of service area geography, roadways, and traffic patterns Demonstrate exceptional customer service skills with both internal and external customers Ability to follow the designated posting plans Rearrange transports to get the best utilization of each crew Critical thinking skills to work through critical failures listed but not limited to: vehicle failures, system failures in the field and in the communications center Work with field management on daily operations, resolve complaints, and make the necessary field staff merges to best accommodate business needs Ability to dispatch and oversee several resources across all counties we service Able to prioritize requests in accordance with established policies Maintaining composure while triaging high acuity requests Minimum Requirements High School Diploma, GED, or equivalent Minimum of one (1) year of previous multi-line telephone experience or prior EMS experience Ability to type a minimum of forty (35+) words per minute Demonstrate ability to communicate clearly and professionally both verbally and in writing Proficient computer skills including Microsoft Office, email, and spreadsheet software programs \ Ability to accurately take incoming request while simultaneously documenting the information electronically Preferred Qualifications Previous work experience as an EMS Dispatcher or Communications Technician POST Certificate Emergency Medical Technician (EMT) certification Internal or external EMS customer service or dispatch experience Additional Requirements Must be able to successfully pass the final exam for a Dispatcher after three to four months of paid training Must be able to successfully obtain EMD certification within six (6) months of beginning employment Must be available to work all shifts, including but not limited to, day/swing/night, weekends, holidays, and mandatory overtime as needed and perform role efficiently and consistently during shifts Able to rotate shift assignments as needed and/or required based on operational need Must be able to successfully pass pre-employment screening upon acceptance of an offer, which includes a background investigation and pre-employment drug and alcohol screening

Description Description: NORCAL Ambulance is looking to add energetic, passionate and team orientated staff to our Accounts Receivable team. We are willing to train the right candidates and experience is not necessary. The ideal candidates will have: excellent oral and written communication skills customer service experience to resolve billing problems be hardworking, punctual, accurate, and detail oriented. NORCAL is looking for candidates whose responsibilities include but not limited to: responsible for collection efforts, payment posting, medical coding corrections, billing corrections and appeals, claim submissions, medical insurance communications, PT billing collections and other duties in our accounts receivable department. Responsibilities: Work directly with insurance companies and patients to get claims processed and paid Customer service, answering phones calls to collect payment and answer question regarding claims Initiate collection follow-up of all unpaid or denied claims with the appropriate payor Respond to written or electronic payor communications with appropriate action in a timely manor Contact insurance companies regarding discrepancies in payments Maintain multiple workflows to process claims as efficiently as possible Reviewing and appealing denied and unpaid claims Assist patients in appealing denied claims Prepare and submit claims as needed, and rectify claims in a timely fashion if necessary Prepare materials to be sent to insurance companies, as directed Keep accurate and detailed notes on all activity Understanding of payer guidelines for Medicare, Medi-Cal (and its affiliates), Commercial Insurance, Workers Compensation, and various other insurance carriers Maintain strictest confidentiality; adhering to all HIPAA guidelines/regulations Collect delinquent accounts by establishing payment arrangements with patients and also follow-up with patients when payment lapses occur Sort correspondences and other letters and routes to the most appropriate recipients as applicable Works various assigned tasks in billing system Assist with assigned projects that pertain to the revenue cycle under the direction of the management team Requirements Excellent customer service skills Medicare, Medi-Cal, commercial insurance knowledge preferred Proficient with Microsoft suite Excellent attention to detail and the ability to troubleshoot/problem solve Critical thinking on every aspect of claim submission Ability to work both independently and in a team Position is located on-site in Livermore, not a remote position

Base pay for RNs is $57.00/hr up to $73.76/hr depending on experience. About the Opportunity ProTransport-1 (PT-1) is growing! With new partnerships in the Bay area, we are excited to announce opportunities in Oakland, Pleasant Hill and San Francisco for CCT RNs with 2+ years of experience in an Intensive Care or Emergency Department. Being a Critical Care Transport RN at PT-1 gives you the opportunity to work one-on-one with your patients providing much needed high-quality care to critical patients in EMS. Job Summary Identify patient care requirements by establishing personal rapport with patients and other persons in a position to understand patient care protocol Promote patient awareness by establishing patient care goals, educating the patient and family regarding illness or disease processes, and explaining treatment rendered while in the care of the CCT team Ensure continuity of services while adhering to all laws, rules, regulations, policies, and procedures as they pertain to the CCT program Complete all appropriate documentation as outlined in company policy Maintain awareness of any and all changes in the system components and company policy Ensure quality of care by adhering to therapeutic standards, making or recommending necessary adjustments by collaborating with team members, and staying current with CCT guidelines, required in-services, trainings, and staff meetings Other duties as outlined in the complete Minimum Requirements Graduate of an accredited nursing program with a diploma, Associates degree, Bachelors degree, or higher Active, unencumbered Registered Nurse license in the state of California Minimum of two (2) years of experience in a critical care environment (ER, ICU) in a large tertiary care facility that provides care to high acuity patients with a wide range of diagnoses Must be at least 18 years of age Must be able to communicate and understand English, verbally and written Must have an active California Drivers license and driving record that meets the minimum requirements for the company Current American Heart Association BLS, ACLS, PALS, and NRP certifications Other requirements per job description About Our Company ProTransport-1 is the leading provider of patient logistics services to hospital systems in Northern California. We deliver unparalleled customer service, pairing the latest mobile technology with innovative solutions to streamline efficiency throughout the patient care process. $10.00 hourly shift diff for grave shifts Static shifts working with dedicated CCT EMTs available Fly car shifts available providing daily flexibility on location and opportunity to follow the need Flexible schedules (12-hour shifts) Opportunities for overtime Opportunities for career advancement Paid Vacation, Sick Leave, and Holiday pay Medical, Dental, & Vision Benefits 401(k) Retirement Plan #IND-PT1

Salary Description $21.50 - $23.50

Description ***This role is for Full Time.*** Are you looking for an exciting opportunity to make a difference, be a source of knowledge and a vital part of the finance team? NORCAL Ambulance has an exciting opportunity- as a Payroll Clerk in our finance department. As part of NORCAL Ambulance's core values, we love to prioritize our teams and celebrate diversity in the workplace-and we want you to be a part of it! Basic Functions: Primary responsibilities include assisting with employee questions, data analysis, review and prepare payroll reports using Microsoft Excel, special project support and the processing of bi-weekly payroll for 1,000+ employees. Responsibilities: Process confidential employee information. Enter, process, review and close bi-weekly payroll for 1,000+ employees. Process employee exit data, paperwork and paychecks. Review, track and prepare payroll reports using Microsoft Excel Review timecards for time and attendance by using Traumasoft software. Finalize employee onboarding details in Paylocity software to ensure accurate pay. Calculate employee payments as applicable to expense reports, bonus structures, and variable pay rates. Meet payroll timelines in accordance with procedures and policies. Produce periodic payroll reports to assist in special projects as needed. Perform miscellaneous office duties such as filing, supply orders, office supply restocking, and light clean up duties. Provide accurate and concise information via phone calls as well as emails. Communicate with employees regarding their needs for payroll related questions. Resolve payroll discrepancies by collecting and analyzing data. Update paper and electronic payroll records by entering adjustments on pay rates, employee status changes etc. Audit and update payroll information by using Paylocity software. Maintain professional communication with coworkers and respond to internal correspondence in a timely and professional manner. Work with all other departments to ensure accurate payroll processing for all employees. Skills: Must be computer savvy with intermediate/advanced Microsoft Office skills, 10-key. Outstanding organizational and time management skills. Excellent communication abilities with aptitude in problem-solving. Fast learner with strong fundamental skills. Ability to perform mathematical computations accurately and quickly. Ability to work both independently and in a team environment. Ability to multi-task and work in a time sensitive, fast paced, deadline driven environment. #HR1 Requirements Requirements: Payroll experience is preferred. Computer and Microsoft Excel intermediate skills. Internal customer service skills. College degree is desired. General accounting classes or job experience is highly valued. Knowledge of principles, practices, and procedures of payroll. High school diploma or general education degree (GED), minimum. Salary Description $23 - $25/hr

Now Hiring - Emergency Medical Technicians (EMT) Openings by Station: Contra Costa Effective Wages $19.80 - $27.50 per hour (Based on experience, and 10-hour shift duration). Falcon Ambulance is the place to work for EMS professionals looking to kickstart their career as we offer superior training, advancement opportunities, and exciting on-the-job experience. As a mission and service driven ambulance company, our core values form the foundation that guide our actions and serve as our cultural cornerstones. We are passionate about providing the highest quality of care to all our patients in a safe, mobile environment. We offer both BLS (Basic Life Support) and CCT (Critical Care Transport) throughout Northern California. WHAT WE OFFER Competitive Wages with Guaranteed Raises (every 6 months) Flexible scheduling & Multiple Locations Career Mentorship & Education and Growth Opportunities Clinical Hours for APP/MD/Nursing Benefits Package (Paid Vacation & Sick Time, Medical, Dental, Vision and Life Insurance, 401K with Company Match) REQUIREMENTS CA EMT License AHA (American Heart Association) CPR for the Healthcare Professional Valid California Driver's License CA Ambulance Drivers License Medical Examiners Certificate Clean DMV Driving Record Perform the physical requirements of an EMT & pass the Physical Agility Test successfully ALL DEPLOYMENT STATIONS Contra Costa Alameda Santa Clara Sonoma Sacramento Join Falcon Ambulance...Where Service is our Passion!

Are you looking for an exciting opportunity to work in Emergency Medical Services and make a difference in your community? Join our team! NORCAL Ambulance is hiring two Full Time Scheduling Specialist $20.00 PER HOUR + Benefits Schedule: * Monday - Thursday (09:30am - 6:00pm); Sunday (08:00am - 4:30pm) Other Information: * Please Provide 3 professional references upon applying * Vision, Dental, Health, 401K * Actively growing Sacramento region Responsibilities: * Setting up training schedules for new employees * Finding coverage for open shifts, approve or deny shift trades and update schedule with changes. * Conduct tracking reports on employees to ensure minimum shift requirements are met * Assist in the orientation process for new employees * Assist with staff/faculty event activities/all-staff meetings/ training/ orientations * Other duties as assigned. NORCAL Ambulance is growing across Northern California, and we are looking for EMTs to staff our stations and fill multiple shifts. Founded in 2005, NORCAL Ambulance is the premier leader for medical transportation in Northern California, servicing 17 counties. A locally owned, private company, NORCAL partners with hospitals and healthcare systems throughout Northern California, providing a complete solution for medical transportation needs-both critical and routine. Our services include Basic Life Support, Advanced Life Support, and Critical Care Transport and NICU/PICU Specialty Care transport services. At NORCAL our values are prioritizing our team, providing phenomenal customer experience, striving for excellence, valuing safety without compromise, and celebrating diversity in the workplace. Join our team and make a difference TODAY!