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Associate Director jobs at Royal Bank of Canada

- 4023 jobs
  • Vice President, Architecture

    Fidelity Investments 4.6company rating

    Westlake, TX jobs

    Vice President, Architecture for Contact Center Build Strategy, Enterprise Contact Center At Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will support the future needs of our business teams, their associates, customers and clients. As Vice President, Architecture for Contact Center Build Strategy you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Contact Center and the Associate Desktop Experience. You will work closely with EC3 Product and Technology leads, key business stakeholders, and other architects leading related capabilities. The Expertise and Skills You Bring 15+ years of proven experience in an architecture or engineering role with 7+ years of experience as a lead solution architect and technology leader in large enterprise contact centers. You have in-depth experience analyzing business requirements, designing end-to-end contact center solutions, and developing technology roadmaps. You have deep knowledge of telephony, interexchange carrier (IXC) systems, and intelligent cloud-based edge networking capabilities that provide toll free calling services to large enterprise contact centers with resilient cloud infrastructure. You have deep knowledge of contact center platforms such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems. You have experience implementing and optimizing omnichannel strategies including voice, chat, SMS, and email to enhance customer engagement. You have modernization experience for contact center self-service experiences (IVR to IVA), and intelligent contact routing across channels and services. You have technical integration experience to ensure end-to-end contact center capabilities are deployed seamlessly throughout the customer and agent experience including infrastructure, channels and services, self-service, intelligent routing, agent desktop and agent assistance, workforce engagement as well as new emerging capabilities. You are able to provide guidance and mentorship to technical teams and collaborate with stakeholders across the company to ensure architecture deliverables enable a successful deployment solution. You are an experienced architect designing and supporting enterprise level infrastructure using public cloud technologies with Amazon, Google, and/or Azure. You demonstrate excellent communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization. You have a passion for solving complex problems and a track record of delivering innovative solutions for solving them. The Value You Deliver Delivering and maintaining Contact Center and EC3-related capabilities, solutions, solution architectures, patterns, standards, guidelines, and specifications for the Fidelity Blueprint. Supporting and enabling technology Product and Chapter Leaders to deliver increased value to our customers and operations associates. Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results. Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps. Ensuring the solutions that are delivered meet high standards for quality, performance, and scale. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. The base salary range for this position is $140,000-285,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications:Category:Information Technology
    $140k-285k yearly 1d ago
  • AFC Modelling - Data Scientist - Associate - Vice President

    Deutsche Bank 4.9company rating

    New York, NY jobs

    Job Title: AFC Modelling - Data Scientist Corporate Title: Vice President Group Strategic Analytics , GSA concentrates Deutsche Bank's quantitative and modelling expertise within a single unit. With group-wide responsibility for model development, GSA takes a cross-business and cross-functional approach to solving quantitative modelling, analytics scenarios, and rolls out common development standards. Modelling supports the Anti Financial Crime (AFC) function, which performs a crucial role in keeping Deutsche Bank's business operations and global financial services clean from financial crime while serving the interests of the Bank and society. Our regional/global matrix structure allows for flexible responses to challenges in the core areas of: Anti-Money Laundering, Sanctions & Embargoes, Anti-Fraud, Bribery & Corruption, Investigations & Intelligence, Monitoring & Screening, and Risk Assessment. Our team will provide you with opportunities to learn, grow and define your career. We foster an open, diverse, and inclusive team culture, that is engaged and well-supported for prosperity and enjoyment of a life/work balance. What We Offer You A diverse and inclusive environment that embraces change, innovation, and collaboration A hybrid working model, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days Employee Resource Groups support an inclusive workplace for everyone and promote community engagement Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits Educational resources, matching gift and volunteer programs What You'll Do Drive model implementation (from prototype to production), following rigorous coding, testing, and documentation best practice Responsible for Driving and execution of the Anti-Money Laundering (AML) Transaction Monitoring Americas data strategy in line with the Global Data Strategy/Framework Develop and evolve platform reporting statistics/data to monitor ongoing model success; perform 'deep dives' to interpret data quality issues, identify remediation and track to resolution Represent the group in various data governance forums, and clearly communicate data related issues and potential resolution paths Work with Business (1LOD) to understand the products being offered and define specifications/red flags for Transaction Monitoring models Review and address open AML TM findings in a timely fashion, work in partnership with AFC stakeholders to develop and drive initiatives that transform and modernize the capabilities and services of Monitoring within the AFC function How You'll Lead Establish a clear vision and goals for the team, Inspire the team to perform well and achieve business goals; provide guidance and instruction to the team, and coach them as needed. Oversee daily activities and progress towards goals, and ensure the team is adequately equipped to perform their duties. Prioritize tasks and allocating tasks to the team accordingly. The role will be collaborating across multiple teams within the M&S (Monitoring & Screening) function. Skills You'll Need Bachelor's/Master's degree in Computer Science, Data Science, Management Information System (MIS), Information Management, or equivalent Previous relevant experience conducting data science or Model Development in a business setting coupled with excellent programming skills, predominantly across the Python/Anaconda suite (Scikit-learn, Pandas, Numpy) Experience in Financial Crimes space with expertise in AML Transaction Monitoring and Advisory, with a deep understanding of transaction monitoring data for various lines of businesses, AML red flags, and AML typologies. Proficient in Financial Crime Compliance covering multiple product lines, such as Correspondent Banking, Private Banking, Wealth Management, Brokerage, Trade, and Asset Management. Demonstrated experience in Relational databases, Structured Query Language (SQL), Big Data Hadoop, Hive Query Language (HQL), Data visualization tools. Skills That Will Help You Excel Flexible and able to adapt to urgent deliverable timelines A positive outlook in a goal-oriented organization Able to demonstrate excellent analytical, judgment, and research skills Meticulous with a strong attention to detail and the ability to multitask Able to interpret complex requirements and work proactively with stakeholders in different organizational units Expectations It is the Bank's expectation that employees hired into this role will work in the New York City office in accordance with the Bank's hybrid working model. Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion. The salary range for this position in New York City is $150,000 to 230,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
    $150k-230k yearly 4d ago
  • Vice President - Cybersecurity Incident Response Team Lead

    CrÉDit Agricole CIB 4.9company rating

    New York, NY jobs

    The Cybersecurity Incident Response Team Lead is a leadership role responsible for leading and enhancing the bank's Security Operations strategy. The Cybersecurity Incident Response Lead will oversee the incident response and threat intelligence programs to safeguard critical assets and data. The ideal candidate will combine technical expertise, operational efficiency, and a strategic mindset to mitigate risks and ensure compliance with regulatory requirements. This role requires exceptional leadership, technical skills, and communication skills to drive cross-functional collaboration and instill a culture of security across the organization. Key Responsibilities Strategic Leadership Develop and execute a comprehensive security operations strategy aligned with the bank's risk appetite and business objectives. Provide thought leadership on emerging cyber risks and recommend proactive measures to mitigate them. Serve as a trusted advisor to executive leadership, management committees, and the board on cyber risk issues. Define, maintain, and report operational metrics to evaluate Security Operations program performance, effectiveness, and adherence with organizational and regulatory requirements. Incident Response and Crisis Management Direct and manage Americas Cyber Security Incident Response Team (CSIRT) to ensure timely monitoring, detection, and response to threats. Lead the development and execution of the bank's incident response plan and associated playbooks Coordinate responses to security incidents, ensuring minimal impact and quick recovery. Establish and maintain a threat intelligence program to proactively identify and respond to emerging threats. Process and Technology Optimization Evaluate, implement, and optimize security processes and technologies to enhance detection and response capabilities. Collaborate with IT and engineering teams to integrate security into systems and processes. Stay updated on emerging technologies and recommend solutions to address evolving threats. Regulatory Compliance and Audit Readiness Ensure adherence to cyber risk management regulations, including FFIEC and other applicable laws. Represent the bank during regulatory examinations, audits, and executive presentations on cyber risk topics. Maintain thorough documentation to demonstrate adherence to policies and standards. Team Leadership and Development Build and mentor a high-performing security operations team. Provide training and development opportunities to ensure team members stay current in the field. Foster a culture of accountability, collaboration, and continuous improvement Core Competencies Ability to work at both a strategic and tactical level, focusing on the broader picture while driving execution. Ability to manage multiple initiatives simultaneously, determine prioritization, and work under minimal supervision. Awareness of latest Information Security risks. Comfort working in a highly global, diverse, and hybrid (office and virtual) work environment. Strong technology, information security, and investigation skills. Strong communication and documentation skills. Knowledge of business, regulatory, and compliance requirements in the financial services industry Qualifications/Education Required: Bachelor's degree in Cybersecurity, Information Technology, Business Administration, or a related field. Advanced degree (MBA, MS) is strongly preferred. Relevant industry certifications (CISSP, CISM, GIAC) are strongly preferred. Experience Required: Minimum 10+ years of experience in information security or related field. At least 3 years of experience in a senior leadership role within the banking or financial services industry strongly preferred Competencies Required: Incident Management: Ability to analyze, prioritize, and manage security incidents effectively. Strategic Thinking: Ability to align cyber risk initiatives with business objectives Communication and Documentation: Strong ensure thorough documentation and clear communications over security operations activities. Leadership and Team Management: Proven track record of building and leading high performing teams Industry Thought Leadership: Recognized as a subject matter expert in the cybersecurity or risk management space Regulatory Compliance: Expertise in navigating banking regulations Skills & Knowledge Requirements: Technical Knowledge: Strong knowledge with information security technologies such as SIEM, SOAR, EDR, NDR, etc. Investigations: Strong knowledge with leading security investigations. Cybersecurity Frameworks: Deep understanding of frameworks such as NIST Cybersecurity Framework Policy and Procedure Development: Proficiency in drafting and enforcing policies, procedures, and playbooks.
    $158k-219k yearly est. 4d ago
  • Senior Employment Law Director - Hybrid, Global

    Transunion 4.2company rating

    Chicago, IL jobs

    A leading data solutions company seeks a Senior Director, Employment Attorney to lead employment law strategy and execution. This role involves providing legal counsel on various employment-related matters, managing compliance with U.S. laws, and guiding workplace culture. Required qualifications include over 10 years of employment law experience and a Juris Doctor degree. The position is based in Chicago, Illinois, with hybrid work options and offers an extensive benefits package including flexible time off, health benefits, and a 401(k) plan. #J-18808-Ljbffr
    $133k-188k yearly est. 5d ago
  • COO (with potential track to CEO)

    Champlain National Bank 4.0company rating

    Plattsburgh, NY jobs

    The Chief Operating Officer (COO) oversees business operations and is responsible for the development, recommendation, implementation, and promotion of policies, procedures, programs and projects involving operations, as well as leading and managing a comprehensive array of the banks business units and special projects, while promoting service excellence and improving organizational efficiencies. The Chief Operations Officer (COO) is responsible for the management and oversight of the daily operations of the bank, including back-office operations, including Information Technology/Security, Retail Operations, Electronic File Transfer (EFT), Deposit & Loan Services, Audit & Compliance departments. The COO is also appointed as the Information Security Officer, Business Continuity Coordinator and heads the Information Technology Steering Committee. The COO must be customer-oriented, have strong leadership skills and possess the ability to guide and inspire outstanding performance. This position will be a part of an executive team and will be responsible for contributing to the development, implementation and administration of the bank's strategic goals and objectives. The Chief Operations Officer serves as a key customer in developing strategic initiatives and accountability to assure sound bank growth. The goal of the COO is to secure the functionality of business to drive extensive and sustainable growth efficiently. Reporting directly to the CEO and attending meetings with the Board of Directors and Committees, as assigned by the CEO, the ideal candidate will be collaborative, have a high level of professionalism, excellent verbal and written communication capabilities, and great project management skills. The successful candidate will be able to translate our vision of increased reach, impact, and community development leadership into meaningful and measurable actions. Through ownership, collaboration and innovation, and guided by our mission, the COO provides leadership, management, and vision necessary to ensure the organization has proper operational controls and people systems in place to ensure operational efficiency. REQUIRED SKILLS & ABILITIES ▪ An energetic, forward-thinking and creative leader with the ability to drive innovation, specifically regarding service technology, in customer delivery in the areas of sales and service. A decisive individual who possesses a strategic focus, as well as an operational and detail-oriented perspective. Qualified candidates must be able to use a collaborative management style that promotes effective communication and teamwork. ▪ Must collaborate with the Senior Leadership team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the strategic objectives of the organization. The COO will ensure the delivery of the bank's service culture through the branches, community education, customer development and be directly responsible for the sales cycle. ▪ Solid focus on understanding our customers; the knowledge, skills and ability to seize market-driven opportunity, master change and foster staff development through, mentoring, coaching, and modeling of the bank's core values. ▪ The candidate will manage departments and programs to minimize risk to the organization and maximize staff efficiency through use of technology. ▪ The COO will ensure each department's operational excellence and maintain the highest level of customer service resulting in a memorable customer experience. ▪ Demonstrated knowledge of principles of management and administration. ▪ Proven leadership ability with strong personnel development experience. ▪ Demonstrated background leading and managing critical projects. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. ▪ Evaluates key operational metrics; determines potential cost efficiencies, program improvement, or policy change. ▪ Establishes collaborative relationships with suppliers/vendors and pursue low costs through diverse sourcing. ▪ Supports senior management with business strategies, offering insights, and contributing to key decisions. ▪ Assists with identifying opportunities and assessing strategic and financial merits and risks. ▪ Establishes operational priorities and helps to create the vision and buy-in that will facilitate implementation and ensure development of a service- and performance-oriented culture that drives continuous improvement to achieve best practices. ▪ Anticipates opportunities by remaining actively informed regarding new developments and innovative and economical solutions to complex business challenges. ▪ Manages performance activities, including consumer-wide reporting, new business development assessment, and profitability maximization. ▪ Analyzes financial and operational performance metrics to identify areas for improvement. ▪ Develop and implement strategies to enhance the company's profitability and liquidity profile. ▪ Collaborates with applicable divisions to ensure banking operations are aligned with corporate goals. ▪ Foster strong relationships with key stakeholders to support business objectives. ▪ Promote effective and productive relationships between cross-functional and cross-organizational work teams. ▪ Keep HR informed about strategic business plan initiatives that require HR support. ▪ Ensures strategies, change initiatives, and competitive information are communicated in clear and compelling ways. Listens to, leverages, and promotes the diverse ideas, perspectives, and contributions of others across the business. ▪ Lead change management efforts to ensure smooth transitions and adoption of new processes and systems ▪ Management, oversight and negotiation of annual umbrella insurance policies and renewals. ▪ Design, plan and implement business strategies, plans and procedures. ▪ Identify, strategize, develop, and drive initiatives to enhance competitiveness and improve efficiencies. ▪ Cultivate a culture, which aligns with both the strategic and operational plans and objectives of the Bank. ▪ Monitor and evaluate the overall effectiveness of the operations functions; identify specific problems and trends and apply appropriate training or corrective strategies. ▪ Align overall business strategy with innovative thinking, identify trends and business opportunities within the market, and seek input from stakeholders at different levels to identify areas of innovation and growth. ▪ Provide support for implementing strategic initiatives, recommendations for relevant capital expenditures, analyzing financial impacts. ▪ Set comprehensive goals for measuring success. ▪ Maintain an in-depth knowledge of all products, services, equipment, internal controls and policy and procedures. ▪ Ensure compliance with all relevant regulatory requirements and conformance with policy. ▪ Administer policies and procedures and ensure compliance with applicable laws and regulations. ▪ Provide support and assistance with research for departments as needed. ▪ Review and provide guidance, coaching and education based on the results of independent control assessments, audits and exams. Prepare and provide requested documents for audits or examinations when requested. ▪ Consistently promotes the bank's core values and maintains positive relationships with all stakeholders (Employees, Board of Directors, Customers) ▪ Annually participate in budgeting process for area(s) of responsibility. ▪ Responsible for all bank facilities (leased or owned). ▪ Completes any assigned training in a timely manner. OTHER DUTIES The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ▪ Bachelor's degree (B.A./B.S.) or in Business, Management, or related discipline; Master's degree preferred. ▪ Six to eight years related experience; three to five years in senior management, preferably in the banking industry. ▪ An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. ▪ Advanced knowledge of operations, compliance, regulations, policies, procedures and processes. ▪ Experience in developing leaders and developing strategic plans for growth. ▪ Ability to motivate and lead a team, coordinate internal and external resources and achieve measurable results against goals. ▪ All officers will be expected to demonstrate excellent interpersonal skills and a commitment to high quality personal service to our customers and to other departments and employees within the bank. All officers should have good communication skills and be willing to pursue appropriate continuing education. ▪ Outstanding organizational and time management skills. ▪ Adaptive thinking and a strong, critical mindset; ability to think strategically regarding all bank operations. ▪ Strong business acumen and presentation skills; effective communication skills, with the ability to present complex financial information to stakeholders. ▪ Highly proficient at project planning, budgeting, and oversight. ▪ Forward-thinking and adaptable to dynamic situations. ▪ Detail-oriented with a high level of accuracy. ▪ Excellent analytical and problem-solving skills. ▪ Advanced Microsoft Office skills ▪ Exhibits Champlain National Bank core values.
    $134k-168k yearly est. 5d ago
  • Crisis & Incident Management Lead - Operational Resilience - Vice President

    CrÉDit Agricole CIB 4.9company rating

    New York, NY jobs

    The VP, Crisis & Incident Management Lead is responsible for the strategic leadership and operational execution of the Bank's crisis and incident management program across the Americas. As part of the Operational Resilience team, this individual will ensure that the bank can effectively prepare for, respond to, and recover from a broad range of disruption scenarios, including: Technology and cyber incidents Third-party or supply chain failures Natural disasters (e.g., hurricanes, earthquakes, wildfires) Manmade disruptions (e.g., civil unrest, mass transit outages, workplace violence) Geopolitical events (e.g., war, political instability, sanctions-triggered disruptions) Pandemic or public health crises Infrastructure outages (e.g., power, telecommunications, water supply) The role will build a resilient culture through a proactive, risk-informed approach that integrates cross-functional crisis response, regulatory compliance, real-time command and control, and continuous improvement. The VP will serve as a senior escalation point for major incidents, lead the regional crisis response for significant incidents, and escalate where needed to the firmwide crisis governance forums. The role reports directly to the Head of Resilience Management for the Americas and works closely with stakeholders across Technology, Risk, Cybersecurity, Legal, Communications, and Regulatory Affairs to embed a culture of resilience and readiness. Key Responsibilities Strategic Leadership Develop and lead a crisis and incident management strategy aligned to the bank's operational resilience framework and key business services. Translate regulatory expectations (e.g., FFIEC, DORA, OCC, PRA) into actionable, risk-informed response strategies. Establish and manage governance forums and escalation protocols for crisis and incident oversight. Support the definition and testing of impact tolerances and maximum tolerable downtimes (MTD/MTLD) in partnership with Operational Resiliency Testing Lead, Business, and Technology stakeholders. Incident Response and Crisis Management Act as the lead coordinator during regional crises, ensuring structured, timely, and effective command, control, and communications. Maintain and continuously improve incident response plans, escalation playbooks, crisis decision trees, and communication protocols. Ensure that major incidents-including those involving third parties and cyber events-are managed in line with regulatory requirements. Integrate internal communications tools and channels into a unified communications strategy. Maintain and operate an auditable major incident log, with clear decision documentation, timelines, and actions taken. Process and Technology Optimization Drive optimization of incident response processes using data analytics, metrics and automation opportunities. Ensure response tooling (e.g., incident management platforms, emergency notifications) is current, well-trained on, and continuously improved. Partner with Cyber, Technology, and Ops teams to align response processes and eliminate gaps in cross-domain coordination. Regulatory Compliance and Audit Readiness Ensure full compliance with FFIEC, DORA, OCC, PRA Lead regulatory and internal/external audit preparation, ensuring crisis and incident management capabilities are evidenced through documentation, logs, post-incident reviews, and impact tolerance testing results. Integrate third-party and cyber risk response coordination into incident response playbooks, ensuring vendor engagement and joint response capabilities are embedded and tested. Conduct formal Root Cause Analysis (RCA) and post-incident reviews, identifying systemic issues and implementing corrective actions. Team Leadership and Development Lead and mentor a high-performing team of crisis and incident managers, driving a culture of excellence, continuous learning, and cross-functional collaboration. Develop training programs for crisis response teams and executive stakeholders, including annual crisis simulations, tabletop exercises, and cross-jurisdictional response testing. Support team growth, succession planning, and skills development to future-proof the bank's resilience capabilities. Core Competencies Crisis Leadership Demonstrated ability to lead complex incident response efforts across business, technology, cyber, and third-party domains. Ability to manage multiple initiatives simultaneously, determine prioritization, and work under minimal supervision. Strategic Vision Ability to define and execute crisis and incident management programs aligned with regulatory and business objectives. Ability to work at both a strategic and tactical level, focusing on the broader picture while driving execution. Regulatory Acumen Deep understanding of financial compliance requirements and regulatory frameworks, including FFIEC, DORA, PRA and OCC. Operational Discipline Skilled in developing response processes that are scalable, measurable, and auditable. Influence & Communication Strong ability to engage and influence executive leadership and cross-functional teams under pressure. Continuous Improvement Embeds lessons learned, metrics, and feedback loops into the resilience lifecycle. Soft Skills & Leadership Strong leadership and project management skills. Excellent communication and stakeholder management skills, with the ability to influence technical and non-technical teams. Analytical mindset with a proactive approach to problem-solving and risk mitigation. Ability to thrive in a fast-paced, high-stakes environment with competing priorities Comfortable working in a highly global, diverse, and hybrid (office and virtual) work environment Strong communication and documentation skills. Experience Essential Minimum 10+ years of experience in crisis/incident management, operational resilience, or business continuity. Experience leading cross-border incident response and regulatory engagement Experience Desirable At least 3 years of experience in a senior leadership role within the banking or financial services industry. Education Essential Bachelor's degree in Risk Management, Information Technology, Business Continuity, or a related field. Education Desirable Advanced degree (MBA, MS) is strongly preferred. Relevant industry certifications (CBCP, MBCI, CRISC, CISM, ITIL, or Certified Incident Manager) are strongly preferred. Required Skills Technical Knowledge: Strong knowledge with incident management technologies such as notification tools, risk intelligence and analysis, etc. Incident Management Frameworks: Deep understanding of frameworks such as NIST, FFIEC, DORA, PRA, OCC, etc. Policy and Procedure Development: Proficiency in drafting and enforcing policies, procedures, and playbooks. Desired Skills Automation and AI-based incident response triggers Advanced dashboarding and incident trend analysis
    $148k-201k yearly est. 4d ago
  • Senior Director , Cyber Security Enablement & Secure DevOps

    Global Payments Inc. 4.0company rating

    Atlanta, GA jobs

    PURPOSE The Senior Director, Cyber Security Enablement & Secure DevOps leads a global team responsible for developing, implementing, and maturing a broad set of specialized areas within cyber security including Application Security, SecDevOps, Security Engineering, Cloud Security, and Vulnerability Detection and Assessment. Key responsibilities include: leads the implementation of security within the software development and IT build lifecycle, focusing on integrating security into CI/CD pipelines, collaborates with development and operations teams to foster a culture of security and enhance security posture, oversees the deployment and execution of enterprise security controls, determines risk and exposure of security gaps and provides guidance to key stakeholders. DUTIES AND RESPONSIBILITIES Build, oversee, and maintain an enterprise Secure DevOps program aligned with business, technology, and security goals, embedding security into the software development lifecycle and enabling secure and resilient development of applications and infrastructure Build, oversee, and maintain the Cyber Enablement organization that provides hands-on security execution, security risk management, governance and compliance services for Global Payments entities (business units) Design and implement processes to embed security into every stage of the software development lifecycle (SDLC) and CI/CD pipelines Drive and lead the automation of security processes and controls, testing (SAST, DAST, etc.), and compliance checks to make security efficient and consistent Identify, evaluate, and mitigate security risks and vulnerabilities in applications and infrastructure Support security incident response activities from detection to resolution, including post-incident analysis and lessons learned Foster a strong security culture by working closely with development and operations teams, providing guidance on secure coding practices, design principles, and sound controls Develop and maintain metrics to monitor and report on the effectiveness of security controls, processes, and measure the performance of the program Build and prepare updates and/or reports to to advise senior leadership on security posture, issues and risks, and overall state of the program Ensure compliance with regulatory requirements, industry standards, and best practices, such as NIST, PCI, and SOC. Retain deep expertise in safeguarding sensitive data, systems, and networks against ever-evolving cyber threats and collaborate closely with executive leadership, IT teams, and other stakeholders to ensure the confidentiality, integrity, and availability of information assets. Stay updated on emerging threats, vulnerabilities, and industry trends, and proactively recommend and implement appropriate security measures. Build and manage an operating model that promotes employee growth and accountability, effective delivery of security and processes that support the vision, mission, strategy and values of the Cyber Security, Technology Services and Global Payments Enterprise Communicate with all levels of management related security risks, effectiveness, completeness and needs of the program Build and maintain strong relationships with key stakeholders, establishing a culture of engagement Demonstrate principled leadership, sound business ethics and consistency among principles, values and behavior Not an exhaustive list; other duties as assigned QUALIFICATIONS Bachelor's degree in Computer Science, Information Systems, or a related field; or over 15+ years industry experience in related roles. 10+ years of progressive experience in enterprise information security, with a focus on financial organizations and global operations. Proven experience in leadership roles Deep understanding of the software development lifecycle and CI/CD practices. Expertise in security tools for static analysis (SAST), dynamic analysis (DAST), software composition analysis (SCA), and more. Strong knowledge of cloud security (AWS, Azure, GCP) and infrastructure as code (IaC). Experience with container security technologies like Kubernetes. Strong understanding of security frameworks and standards (e.g., PCI DSS, NIST, ISO 27001, SOC) Demonstrated experience in leading security controls risk assessments and remediation efforts, application security, and vulnerability management Excellent leadership and people management skills, with the ability to build and motivate high-performing teams. Strong analytical and problem-solving skills, with the ability to make sound decisions in complex and fast-paced environments. Excellent communication and interpersonal skills to promote security across diverse teams. Exceptional communication and stakeholder management skills, with the ability to effectively interact with executives and technical teams
    $115k-159k yearly est. 6d ago
  • VP of Digital/eCommerce

    Orion 4.8company rating

    New York, NY jobs

    Orion's mission is to transform longevity through sleep. Orion just raised an $18m Seed Round and is founded by unicorn founders who have built & sold companies for combined $2 billion+. Orion's smart sleep system uses AI to make 6 hours of sleep feel like 10 and the company is positioned to disrupt the $100 billion preventative health market. Role Description We're looking for a VP of Digital & eCommerce to lead all things digital-from strategy to execution. You'll oversee site performance, conversion, user experience, digital marketing, funnel optimization, and own the full customer lifecycle across DTC channels. As a key member of the leadership team, you'll be responsible for building a high-converting digital ecosystem that drives customer acquisition, engagement, and long-term value. Key Responsibilities Own and drive the end-to-end digital strategy across eCommerce, performance marketing, site, mobile, retention, and analytics Lead optimization of the website and checkout experience to increase conversion and average order value Manage full eCommerce P&L, including revenue forecasting, budget allocation, CAC/LTV tracking, and unit economics Partner with Product, Brand, and CX teams to ensure seamless and engaging digital experiences Implement tools, technologies, and best practices to scale DTC growth efficiently Oversee performance marketing campaigns (paid search, paid social, affiliates, influencers) in partnership with internal teams and agencies Build out the digital growth team as the company scales Ideal Candidate Profile 8-10+ years of experience in DTC eCommerce, ideally in health tech, wellness, fitness, or consumer electronics Proven track record of scaling eComm businesses from early-stage to $50M+ Deep understanding of CRO, funnel optimization, UX/UI, and performance media Analytical thinker with strong command of data, A/B testing, and attribution Comfortable in scrappy, high-growth environments with a focus on execution Experience managing cross-functional teams and third-party partners Passionate about sleep, health, and using technology to improve lives
    $144k-208k yearly est. 3d ago
  • Director, Military Affairs Service - Army

    USAA 4.7company rating

    Charlotte, NC jobs

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $127.3k-243.3k yearly Auto-Apply 4d ago
  • Director, Military Affairs Service - Army

    USAA 4.7company rating

    Chesapeake, VA jobs

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $127.3k-243.3k yearly Auto-Apply 4d ago
  • Director, Military Affairs Service - Army

    USAA 4.7company rating

    Plano, TX jobs

    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a Director of Military Affairs - Army with extensive staff and leadership experience at a major military command or higher headquarters. The ideal candidate should possess in-depth knowledge of military leadership structures and installation functions, as well as Army active duty and Reserve Forces programs. This position requires the ability to work weekends and long hours, with at least 120 days of travel per year. Additionally, candidates should have 10 or more years of experience in military community engagement, program development, and advocacy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. What you'll do: Advises the planning, execution, and analysis of Military Affairs service strategies. Collaborates with executive management to establish strategic and operational frameworks and achieve business objectives. Provides consultation and execution support to USAA National Platform issues. Facilitates contact between internal and external partners to complete business agreements and assists with contract negotiations, proof of concepts, and return on investment contract surveys. Collaborates with Marketing and Corporate Affairs partners to ensure accuracy and appropriateness of content and imagery depicting or referencing members of the Armed Forces. Leads and initiates team training opportunities (e.g., New Product information, Marketing Campaign, Eligibility etc.) for Military Affairs Field team and USAA entities. Develops and implements internal Military Affairs processes, policies, and programs to support current and future opportunities. Monitors and evaluates the effectiveness of processes, policies, and programs, adjusting plans as necessary to achieve desired outcomes and address gaps. Facilitates access to Armed Forces installations through dialogue with appropriate levels of military leadership. Represents USAA at selected public events engaging the military community. Advises and trains senior management, new employees, and third-party vendors on military culture and relationship issues. Responsible for the coordination with the Military Affairs field team for trips to military installations. Implements standard processes and management routines to increase efficiency, reduce costs, and improve member experience. Travels regularly to field locations to support team members, assess operations, and maintain positive relationships with key partners. Builds and leads all aspects of a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of experience engaging the military community to include outreach and relationship building, program development and delivery, and community engagement and advocacy. 3 years of direct team lead or management experience required. 20 years of experience serving in the Armed Forces; attendance at the DOD Keystone Course (Enlisted) or Command and General Staff College (Officer). Proven track record of managing distributed teams and delivering measurable results in a fast-paced environment. Strong leadership, communication, and interpersonal skills Strong discernment, and ability to balance critical thinking with practical implementation skills. Analytical approach with the ability to interpret data and make data-driven decisions. Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights. Demonstrated understanding of tactical, operational and planning, program development and project tracking, and an ability to build and understand business metrics. Possession of Military ID card required. What sets you apart: Military assignment serving in a senior military leadership position. Staff and leadership experience serving at a major military command or higher headquarters. Extensive knowledge of military leadership structure and military installation functions. Extensive knowledge of Army active-duty military, and Army Reserve Forces programs and services. Ability to work weekends in support of Army active-duty, and Army Reserve Force activities as necessary. Ability to work long hours and travel a minimum of 120 days per year to include extended overnight trips to include weekends. 10-years or more experience engaging the military community. Compensation range: The salary range for this position is: $127,310 - $243,340. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $127.3k-243.3k yearly Auto-Apply 4d ago
  • Financial Services

    Morgan Stanley Fund Services Inc. 4.6company rating

    New York, NY jobs

    Fin'l Srvcs: Morgan Stanley Private Bank, N.A. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. is hiring for following role in NY, NY: Vice President, Business Analysis to dsgn innovative new banking tech products w/ mrkt leading competitive advantages (salary range $160,000 - $190,000). Position req's rel. degree & or exp & or skills. For more info & to apply, visit us at & enter JR017748 in search field. xevrcyc No calls pls. EOE JobiqoTJN. , Location: New York, NY - 10060
    $160k-190k yearly 1d ago
  • Vice President, Architecture

    Fidelity Investments 4.6company rating

    Roanoke, TX jobs

    Vice President, Architecture for Contact Center Build Strategy, Enterprise Contact Center At Fidelity, our Contact Centers are an essential way for customers and clients to interact with the right Fidelity associate for their financial goals, needs, and questions. As part of its overall cloud and technology transformation, Fidelity's Enterprise Customer Contact Center (EC3) organization is actively working to transform how our Contact Centers will support the future needs of our business teams, their associates, customers and clients. As Vice President, Architecture for Contact Center Build Strategy you will define capabilities, solutions, patterns, standards, and guidelines related to the Fidelity Contact Center and the Associate Desktop Experience. You will work closely with EC3 Product and Technology leads, key business stakeholders, and other architects leading related capabilities. The Expertise and Skills You Bring 15+ years of proven experience in an architecture or engineering role with 7+ years of experience as a lead solution architect and technology leader in large enterprise contact centers. You have in-depth experience analyzing business requirements, designing end-to-end contact center solutions, and developing technology roadmaps. You have deep knowledge of telephony, interexchange carrier (IXC) systems, and intelligent cloud-based edge networking capabilities that provide toll free calling services to large enterprise contact centers with resilient cloud infrastructure. You have deep knowledge of contact center platforms such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems. You have experience implementing and optimizing omnichannel strategies including voice, chat, SMS, and email to enhance customer engagement. You have modernization experience for contact center self-service experiences (IVR to IVA), and intelligent contact routing across channels and services. You have technical integration experience to ensure end-to-end contact center capabilities are deployed seamlessly throughout the customer and agent experience including infrastructure, channels and services, self-service, intelligent routing, agent desktop and agent assistance, workforce engagement as well as new emerging capabilities. You are able to provide guidance and mentorship to technical teams and collaborate with stakeholders across the company to ensure architecture deliverables enable a successful deployment solution. You are an experienced architect designing and supporting enterprise level infrastructure using public cloud technologies with Amazon, Google, and/or Azure. You demonstrate excellent communication, interpersonal and relationship building skills with which you influence decisions and engage across Fidelity and at all levels of the organization. You have a passion for solving complex problems and a track record of delivering innovative solutions for solving them. The Value You Deliver Delivering and maintaining Contact Center and EC3-related capabilities, solutions, solution architectures, patterns, standards, guidelines, and specifications for the Fidelity Blueprint. Supporting and enabling technology Product and Chapter Leaders to deliver increased value to our customers and operations associates. Measuring performance through established objectives and metrics that deliver agreed upon business, technology, and people results. Partnering with agile product area leaders, chapter area leaders, agile team leads, and architects to develop platform designs and solution roadmaps. Ensuring the solutions that are delivered meet high standards for quality, performance, and scale. Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit Fidelity Investments is an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. The base salary range for this position is $140,000-285,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications: Category: Information Technology
    $140k-285k yearly 18h ago
  • Vice President of Deposit Operations

    Georgia United Credit Union 3.7company rating

    Duluth, GA jobs

    Job Title: Vice President of Deposit Operations Reports To: Chief Experience Officer Shape the Future of How We Serve Our Members Are you a strategic leader passionate about operational excellence and member service? Georgia United Credit Union is seeking a Vice President of Deposit Operations to provide the vision and leadership for all our deposit functions. In this key role, you will be the driving force behind our deposit operations strategy. You will ensure regulatory compliance, champion process improvement, and lead a high-performing team to deliver exceptional service across all our deposit activities. What You'll Do: Develop and execute the strategic vision for deposit operations, aligning with our mission and goals. Oversee all aspects of deposit operations, including deposit accounts, account origination, ITMs, remote deposit channels, and specialty accounts. Serve as the trusted advisor to executive leadership, presenting performance reports and strategic recommendations. Ensure robust risk management, audit readiness, and compliance with all federal and state regulations. Lead process improvement and change management initiatives to enhance service, reduce risk, and support innovation. Develop and manage departmental budgets, forecasts, and performance metrics (KPIs). Build, coach, and sustain a high-performing team through effective recruitment, training, and professional development. What You'll Bring: Bachelor's degree in Business Administration, Finance, or a related field. 10+ years of experience in deposit operations or retail financial services. At least 7 years in a leadership role overseeing multiple functional areas and managing teams. Proven expertise in deposit product management, account origination systems, and remote deposit capture. Comprehensive knowledge of applicable regulations, risk management, and audit requirements. Demonstrated success in strategic planning, budget management, and leading large teams. Key Behaviors for Success: Excellent communicator skilled at building relationships and influencing at all levels. Strategic thinker who can translate vision into actionable results. Resilient leader effective at managing multiple priorities and leading change. Committed to championing the member experience and operational excellence. Ready to Lead? If you are a decisive leader looking to make a significant impact, we encourage you to apply. Georgia United is an Equal Opportunity Employer and participates in E-Verify. This position is exempt and approved for a hybrid work schedule. Occasional travel is required.
    $142k-188k yearly est. 3d ago
  • Director, Asset Management & Special Projects

    Acadia Realty Trust 4.2company rating

    Rye, NY jobs

    Acadia is seeking a Director of Asset Management to join its Development & Special Projects team. The Director will play an integral role in managing the financial performance of large, mixed-use, shopping center assets and overseeing all aspects of business plan execution from acquisition through disposition. These retail properties play an important role in the surrounding communities and the Director will lead placemaking, marketing, and other strategic efforts to drive foot traffic, tenant sales, and future leasing. This is an interdisciplinary role that will require close collaboration with Acadia's internal acquisitions, leasing, capital markets, legal, lease administration, construction, marketing, accounting, and property management teams. Additionally, the Director will be required to interface with external partners, lenders, consultants, contractors, attorneys etc. on a regular basis. Key Responsibilities: Spearhead the preparation of business plans and execution of core and value-add projects within Acadia's existing portfolio and pipeline. Maintain property financial models (Excel and Argus) on a regular basis to reflect leasing, financing, and other changes to the property business plan. Oversee design, construction and capital projects required to reconfigure tenant spaces, common area, and improve the assets as needed Identify profitable opportunities to drive outperformance in leasing strategy, parking revenue, ancillary income, marketing, digital signate, operating expense management, CAM recovery optimization, and other creative strategies to drive bottom line performance Oversee training and development of Analysts, serve as a leader and mentor to junior team members Present financial reports and analysis to senior management and external partners. Represent Acadia to partners, lenders, government agencies and other outside parties. Work across internal departments to execute asset level projects including but not limited to leases, spec developments, value engineering initiatives, etc. Qualifications: Bachelor's degree required 5-10 years of previous work experience in commercial real estate development, asset management, or acquisitions; New York City & retail experience preferred Advanced financial modeling and analysis capabilities in MS Excel and Argus Enterprise is required Executive presence; comfortable speaking and presenting to the senior management team and joint venture partners Strong understanding and track record of overseeing retail property operations and asset management Experience with leases, CAM pools and tenant billing, design and construction, OEA/REA's, condominiums, loan documents and other legal documents Ability to travel Solid interpersonal and communication skills Excellent collaborator; works well with a team. Self-starter, demonstrated ability to multi-task and prioritize workload. The base salary compensation range for this role reflects the wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets; experience and training; licensure and certifications; and other business and organizational needs. Compensation decisions are dependent on the facts and circumstances of each individual. A reasonable estimate of the current base salary range for this position is $160,000 to $175,000. Employees may also be eligible to participate in an annual discretionary bonus program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Acadia Realty is an Equal Opportunity Employer - Acadia Realty is an Equal Opportunity Employer - Veteran/Disability
    $160k-175k yearly 1d ago
  • Associate Director - Board of Directors

    Vibe Credit Union 3.8company rating

    Novi, MI jobs

    Vibe Credit Union Associate Director Program As part of our continued commitment to leadership development and long-term strategic sustainability, we are excited to introduce the Associate Director Program at Vibe Credit Union. This initiative is designed to identify, mentor, and prepare qualified individuals for future service on our Board of Directors. The program will offer emerging leaders an opportunity to gain firsthand insight into board governance, credit union operations, and the strategic responsibilities of board leadership. By investing in this program, we aim to ensure Vibe Credit Union remains strong, diverse, and forward-looking in its governance practices. Definition of an Associate Director An Associate Director of Vibe Credit Union is a member in good standing who has demonstrated a strong interest in actively participating in the credit union's governance. Recruiting Process for an Associate Director * All members of the Official Family, Senior Leadership Team, and Branch Managers are encouraged to identify individuals-whether members or community leaders within Vibe's service area-who may be * interested in and well-suited for the Associate Director Program. Additionally, the Marketing Department * may promote the program through the credit union newsletter or pursue other outreach efforts, as approved by the Associate Director Committee, to raise awareness and attract qualified candidates. Becoming an Candidate for Associate Director * Invitation to the Associate Director Program. A member may request participation in the Associate * Director Program by submitting a letter of interest or may receive an invitation from the Associate Director Committee. The Associate Director Committee shall be composed of one representative appointed by the Board of Directors, one representative appointed by the executive management team, and any additional * individuals designated by the Board. The current standing members of the Associate Director Committee are appointed by the Chair from the Board of Directors, and CEO/President. * Application Materials and Background Check. To be considered, the member must submit a resume, and volunteer application. Additionally, the member must consent to Vibe Credit Union conducting a reasonable background check to verify qualifications. This includes, but is not limited to, authorization for Vibe Credit Union to obtain a consumer report and confirmation of bondability. * Eligibility Questionnaire. All prospective candidates must complete an eligibility questionnaire as part of the application process. * Candidacy Invitation. Upon review and approval by the Associate Director Committee, a member may be formally invited to become a candidate for the Associate Director Program. Eligibility Requirements for Candidates * The individual must be a member of Vibe Credit Union in good standing. A "member in good standing" is defined as someone who maintains at least one share account and has had no loan delinquencies-either personally or as a cosigner-within the previous 24 months. * The individual must be deemed an acceptable bonding risk by a bonding company licensed to operate in the State of Michigan. * The individual must not have been removed from any position as a director, officer, or employee of a * financial institution by a federal regulator, a state regulator (excluding the Director of the Department of Insurance and Financial Services), or by a court of competent jurisdiction. * The individual must not have been convicted of any crime involving dishonesty or breach of trust. * The individual must not be habitually negligent in fulfilling financial obligations to the credit union or other creditors. "Habitually negligent" is defined as having no reported delinquencies in the past 24 months, no bankruptcy filings in the past seven years, and no more than two missed payments to any creditor within any twelve-month period. * The individual must not have been convicted by, or found in violation by, a court of competent jurisdiction or the commissioner, of any law of the State of Michigan that is enforced or administered by the commissioner. * If an individual ceases to meet any of these eligibility requirements while serving as a Candidate or Associate Director, he or she shall be immediately removed from that position. * If an Associate Directors fails to attend three (3) consecutive regular Board meetings, the position may be declared vacant. Responsibilities of a Associate Director * Associate Directors are expected to review, understand, and agree to abide by the Board of Directors * Responsibility Policy, which is established in accordance with the Michigan Credit Union Act. They must also sign the Associate Director Candidate Confidentiality Agreement as well as the Volunteer Service Agreement. * Associate Directors are to maintain a high level of professionalism during Board meetings, events, and other activities to which they are invited. They are encouraged to actively participate in discussions, offering insight and perspective on behalf of the membership and in alignment with Vibe's vision, strategic direction, and commitment to safety and soundness. While Associate Directors contribute meaningfully to dialogue, they do not hold voting privileges at Board of Directors meetings.
    $85k-108k yearly est. 60d+ ago
  • Associate Director - Government Affairs

    Crypto Council for Innovation, Inc. 3.3company rating

    Washington, DC jobs

    Job DescriptionAbout Us: The Crypto Council for Innovation (CCI) is a global alliance of crypto industry leaders with a mission to demonstrate the transformational promise of crypto/Web3 and communicate its benefits to policymakers, regulators, and people around the globe. Crypto has immense potential to spur international economic growth and create jobs, improve financial inclusion and access, and enhance privacy and security. By sharing insights and expertise about the global crypto ecosystem while addressing misperceptions and misinformation, CCI supports governments and institutions worldwide in efforts to shape and encourage the responsible regulation of crypto and the Web3 ecosystem in a way that unlocks potential and improves lives. The Opportunity: This role is based in DC, hybrid, with the expectation to meet regularly on site with team members.As CCI's Associate Director of Government Affairs, you will support the development and advancement of CCI's government affairs, U.S. policy, and advocacy goals. Reporting to the Chief Legal & Policy Officer, you will work together to advance CCI's legislative and regulatory priorities. You will identify opportunities and actively engage with relevant Members of Congress, regulatory agencies, and their respective offices to analyze policy and legislative developments and brief congressional staff. In this role, you will develop and maintain relationships with key stakeholders across government and CCI's member and partner ecosystem, as well as work collaboratively with CCI colleagues to analyze and coordinate relevant research and legislative responses in a timely manner. You will ensure that our insights and research are shared with elected officials, regulatory agencies, and with the public at large.Responsibilities Together with other members of the CCI team, advocate with the U.S. Congress and regulatory agencies to advance CCI's legislative and regulatory priorities Build and maintain relationships with pertinent policy stakeholders across government, CCI's private sector partners (including members),and in the broader responsible crypto community Identify opportunities for CCI to engage with lawmakers and staff to promote the development of effective public policy Conduct briefings with congressional staff and consistent outreach to policymakers in both the House and Senate Develop close contacts with key staff of the relevant committees of jurisdiction Monitor, interpret, and analyze policy, legislative, and regulatory developments as well as emerging topics of interest to stakeholders, in order to develop CCI's capacity to assess issues effectively and efficiently to proactively take positions on pertinent issues and topics About You Interested candidates should have experience working in government or a relevant public policy role, with 5-10 years of relevant experience Extensive knowledge of the legislative process Extensive experience analyzing and interpreting legislative and regulatory language Demonstrated ability to work across sectors and develop cross-sector collaborations Track record of developing and growing relationships with stakeholders from a wide range of backgrounds and points of view Relationship and consensus-building skills, including experience working with coalitions; comfort working with both expert sand novices; strong listening skills Ability to quickly and accurately distill information to support a broader position, tied to strong and accurate sourcing Ability to independently set priorities to meet timelines, to motivate and influence others Excellent written and verbal communication skills A passion for crypto/Web3, humility, and eagerness to learn Comfortable in a fast-moving,“roll up your sleeves,”and high-energy environment The ability to travel as needed Benefits 4 weeks' annual vacation 11 public holidays Medical, dental and vision coverage 401K contribution Home office set-up budget Annual learning stipend Wellness benefits We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $92k-139k yearly est. 14d ago
  • Homeless Services Department DIrector

    International City Management 4.9company rating

    Oregon jobs

    The Homeless Services Department (HSD) Director leads a diverse workforce of 123 FTEs, who alongside dozens of community partner organizations, are responsible for serving those experiencing or at risk of homelessness throughout Multnomah County. The Director provides leadership, vision, direction, and accountability for the work of the department, including: contracted services, ongoing reporting and evaluation, and community planning for a continuum of homeless and housing services, including outreach, shelter, housing placement, and permanent supportive housing. In addition to leading HSD staff, this position provides leadership in the County's implementation of the Metro Supportive Housing Services Measure; its work with regional, state, and federal partners; and its partnerships within the County's Homelessness Response System, federal housing authority, and East County cities. As a department within Multnomah County, the HSD Director reports to a Deputy Chief Operating Officer. Key areas of responsibility include: ● Homelessness Response: Leading the County's overall response to homelessness and coordinating the Homelessness Response System. ● Department Leadership & Strategy: Directing long-range strategic planning, overseeing the development and implementation of department policies, procedures, and business practices, and providing leadership to the HSD Executive Team. ● Equity & Budget: Supporting the implementation of an equity framework across policies, funding, and contracts, and working in partnership with the budget director on budget development and oversight. ● Partnerships & External Relations: Cultivating and maintaining collaborative partnerships with community organizations, elected officials, and leaders across departments; acting as the senior spokesperson on homelessness for community and media engagements. ● Oversight & Reporting: Overseeing and providing final approval on high-profile reports, policy reviews, and studies; presenting information on the department's status and executing special projects. ● Emergency Response: Serving as a member of Unified Command during a Severe Weather Activation. ● Supervision: Directly supervising key executive positions (e.g., Finance Manager Senior, Program Director, Equity Manager, and Deputy Director). The Ideal Candidate Multnomah County is seeking a Director of HSD who is committed to and has experience in supporting efforts to prevent and end homelessness among individuals, families, and youth in an urban environment. This critical role requires a talented and unifying leader to bring innovative ideas and translate big picture vision and goals into realistic plans with effective and well-coordinated implementation that bring short- and long-term best practice solutions to the homelessness services system. Candidates should be dynamic and decisive, and excel in both high-performing internal management and external relations, including the ability to successfully work through highly collaborative community processes. This is a high-profile position that requires interfacing with internal and external leaders. To be successful candidates should possess the following key characteristics: Equity & Change Management ● Champion equity, diversity and inclusion: Ensure that the HSD operational designs and practices are centered on equity and designed to better serve people of color both inside and outside of the organization. ● Drive and Manage Organizational Change: Oversee the change management process, including developing successful communication strategies, ensuring inclusive implementation, and fostering a work environment that encourages original and innovative solutions. Strategic Leadership & Vision ● Provide Visionary and Strategic Direction: Translate high-level vision and goals into comprehensive, actionable long- and short-range plans. Drive organizational effectiveness by identifying key opportunities to break down bureaucratic silos - including using the Homelessness Response System Action Plan as a tool for change - and foster a culture of high-performance and inclusion. ● Inspiring, Courageous Leadership: Lead through inspiration and persuasion, addressing complex homelessness issues directly. Demonstrate the ability to make tough, data-driven decisions informed by wisdom, experience, and perspective. Partnerships & External Relations ● Cultivate Strategic Partnerships: Build and maintain critical alliances and collaborative relationships across all levels of government, private interests, and other departments to resolve complex homeless issues. Inspire action and perceive situational complexity quickly. ● Lead External Communications and Engagement: Develop and nurture mission-critical relationships with political leaders, labor, business, providers, neighborhood groups, and-most importantly-individuals with lived experience of homelessness. ● Inspire Trust and Integrity: Maintain an atmosphere of integrity, consistency, and respect by communicating honestly, fulfilling commitments, and serving as a trusted organizational representative. Desirable Qualifications Bachelor's degree and at least five years experience in a senior leadership role within a large and complex publicly accountable organization. The preferred candidate will have knowledge of the fields of homelessness and housing and experience successfully leading high-priority and highly visible projects. A master's degree is preferred. About the Homeless Services Department HSD was established to lead and oversee the delivery of services for people experiencing or at risk of homelessness in Multnomah County. HSD works with community-based organizations and local government partners to provide participant-driven, coordinated and equity-based services focused on people experiencing or at risk of homelessness. Every year, thousands of people enter homelessness due to factors such as: stagnant incomes, rising housing costs, lack of and access to affordable healthcare, racial disparities, and the trauma left by cycles of poverty. In addition, survivors of domestic violence, youth, and people with untreated behavioral health or substance use issues also faced increased risks. HSD is not a direct service provider. The role of the department is to oversee and administer the delivery of services to people experiencing homelessness in Portland and Multnomah County. Through partnerships, HSD facilitates and funds work to end homelessness. Partners offer an array of services in a wide range of focus areas. Services include: ● Eviction prevention ● Outreach and system navigation ● Shelters ● Supportive housing ● Housing placement and retention ● Rent assistance ● Case management ● Employment assistance ● Mobile showers and hygiene HSD has consistently pursued transparency, innovation and data-driven evaluation, and it tracks and shares its outcomes proactively and routinely with both the community and elected leaders. In Fiscal Year 2024, HSD and its contracted partners housed 5,477 people out of homelessness and served 9,101 people in emergency shelters. Vision HSD seeks to create an equitable community in which all people have safe, affordable, and accessible housing. Values Our guiding values are collaboration, equity, inclusion, integrity, creativity and quality. ● Collaboration: We recognize our interdependence as individuals and as an organization, and approach our work with a spirit of partnership and shared power with those experiencing homelessness and other stakeholders. ● Equity: We commit to achieving equity for all individuals. We acknowledge the existence of structural racism and develop, implement, and evaluate policies and practices that achieve equitable outcomes with a focus on eliminating the disparities that people of color experience. We believe that focusing on racial equity will allow us to more effectively serve all communities. ● Inclusion: We foster within our office and within the community that we serve a culture of safety and belonging that ensures that the voices of people who have been historically excluded, including people of color, women, people with disabilities and LGBTQIA2S+ people, are truly heard and shape the direction of our work. ● Integrity: We strive to be humble, honest and fair in our roles, function and actions. We are open and accountable to each other and to the community that we serve. We encourage asking and answering tough questions or having difficult conversations. ● Creativity: We are always open to approaching problems and solutions in new ways, taking calculated risks, and testing innovative ideas. We recognize the importance of not letting the possibility of failure dissuade us from experimenting with promising new ways of doing things. We realize that sometimes our current policies and practices pose barriers to change and improvement. ● Quality: We commit to doing the highest quality work, and to continuously evaluating and improving our internal operations, contracting and community planning efforts. We recognize that it is our responsibility to be good stewards of the public resources entrusted to us and to ensure that those resources achieve the best possible outcomes for our community. About the work of HSD HSD works effectively with community-based organizations to provide participant-driven, coordinated, and equity-based services through the strategic investment of local funds. HSD also works to simplify access to services for neighbors experiencing homelessness, and evaluates how well those services are working. HSD administers contracts for services, conducts the point-in-time count, manages systems of care, oversees system reporting and evaluation, and writes proposals to and monitors funds issued by the U.S. Department of Housing and Urban Development's Continuum of Care program. HSD also serves as a leader in regional planning for preventing and ending homelessness. HSD's work aligns directly with the County's mission and vision to serve the needs of those who are most vulnerable by providing a safety net of quality services that are developed using an equity lens and a commitment to social justice. About the Area Multnomah County Oregon has a population exceeding 800,000 and covers over 465 square miles. Although the county's beautiful and progressive city of Portland has the cultural and recreational opportunities of a large city, it has the heart of a small town. In addition to Portland, Multnomah County encompasses cities such as Fairview, Gresham, Maywood Park, Troutdale and Wood Village. Portland is just thirty minutes from the Cascade Mountains, with hiking, world-class ski resorts, camping and fishing. Travel one hour west to find some of the most dramatic and pristine beaches on the west coast. Portland lies in the Marine west coast climate region, marked by warm, dry summers and rainy but mild winters. Portland is a foodie's dream, with regional cuisine featuring microbreweries and micro distilleries, local wine, seafood, and produce; along with one of the country's largest food cart scenes and the quirky Voodoo Donuts, home of the maple-bacon donut. Portland has a vibrant and growing community of Black, Indigenous and people of color who enrich the cultural connections, celebrations and the food of the region. Classical music, ballet and our art museum live comfortably alongside vibrant contemporary art and jazz music scenes. Portland is a reader's paradise - our libraries boast the largest circulation in the country and bookstores abound. Sauvie Island, an agricultural and scenic wildlife preserve, has some of the region's best produce, including Oregon's famous berries. Portland has been referred to as one of the most environmentally friendly or "green" cities in the world. Application Process Persons interested in this position should submit the following information: ● A cover letter describing your interest in and qualifications for the position ● A current resume If you have questions regarding this announcement, please call Marissa Karras at ************. This position will remain open until filled but the screening process will move quickly. In order to be considered for the first round of interviews please submit your application materials at karrasconsulting.net no later January 19, 2026. Multnomah County is an equal opportunity employer and is strongly committed to enhancing the diversity of its workforce. We will provide assistance in the recruitment, application and selection process to applicants with disabilities who request such assistance. If you are a veteran and want to apply for veterans' preference, please include a statement in your cover letter that you are a veteran AND submit a copy of your DD214 or DD215 or other documentation with your application packet by the closing date. Veterans' preference cannot be honored for this recruitment without it. Total Compensation The annual salary range for this position is $167K-$268K. Multnomah County is an excellent employer offering an outstanding benefit package including health, dental, disability and life insurance; defined benefit pension; 6% of salary contribution to retirement paid by the County; work-life balance; annual public transit pass; vacation and sick leave. For more information about Multnomah County benefits please visit multco.us/benefits/new-hire-benefits.
    $167k-268k yearly 18d ago
  • Partnership - Thought Leadership Associate Director

    UHY 4.7company rating

    Sterling Heights, MI jobs

    JOB SUMMARYThe National Tax Operations Associate Director will play a key internal role focused on supporting our tax teams with complex partnership returns. This position is designed for someone with strong technical expertise who can serve as a resource to staff and partners, especially when it comes to reviewing challenging returns, addressing technical issues, and helping standardize workpapers and processes across the firm. This role is highly collaborative and will involve working closely with various teams to ensure consistency and quality in our partnership compliance work. It also includes staying current on relevant legislation and court rulings and sharing those insights internally to keep our teams informed and aligned. Although primarily internally focused, this role may occasionally be involved in client-facing work when a high level of technical insight is needed. The position carries billable hour responsibilities, and while travel is expected to be minimal, it may be required on occasion Technical Review & Oversight Review complex partnership tax returns and supporting workpapers for accuracy, completeness, and compliance Identify and resolve high-level technical issues, escalating when necessary Serve as the firm's subject matter expert on partnership tax compliance and reporting Process & Standardization Evaluate and enhance workpaper templates, documentation standards, and return preparation processes Lead initiatives to standardize and streamline tax workflows across offices Collaborate with technology and operations teams to implement automation and efficiency tools where appropriate Internal Support & Collaboration Provide ongoing support to tax staff and partners on partnership tax matters Deliver technical training and coaching to improve team expertise and confidence in handling complex partnership engagements Develop and distribute technical guides, process documentation, and updates as needed Research & Communication Monitor and interpret new tax legislation, regulatory developments, and key court decisions related to partnerships Communicate relevant updates across the firm, including practical guidance and implications for our clients and our operations Represent the firm in select thought leadership opportunities and industry forums Client Engagement Participate in client consultations involving highly complex partnership structures or unique tax issues as needed Support business development efforts through technical input and strategic recommendations when appropriate Supervisory responsibilities May supervise subordinate staff Work environment Work is conducted in a professional office environment with minimal distractions Physical demands Prolonged periods of sitting at a desk and performing work in front of a computer screen for long periods of time Must be able to lift up to 15 pounds at a time Travel required Limited travel may be requested for attending events, conferences, or internal meetings Required education and experience Bachelor's degree in accounting, finance, or a related field 10+ years of relevant experience 8+ years of progressive tax leadership experience in a CPA firm or related professional service environment CPA license Responsible for completing the minimum CPE credit requirement Extensive technical knowledge of Subchapter K, including basis and capital accounts, complex allocations, and tiered structures Proven experience reviewing complex partnership returns and workpapers Demonstrated ability to lead and support internal tax teams Strong communication skills with the ability to explain technical issues clearly and concisely Preferred education and experience Advanced degree (Master's) or additional relevant certifications Experience with tax process improvement, standardization, or automation initiatives Familiarity with tax compliance systems and workflow tools (e.g., CCH Axcess) Prior experience in a national or multi-office CPA firm environment Exposure to or participation in firm-wide tax training, technical updates, or policy development Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the colleague for this job. Duties, responsibilities and activities may change at any time with or without notice. WHO WE ARE UHY is one of the nation's largest professional services firms providing audit, tax, consulting and advisory services to clients primarily in the dynamic middle market. We are trailblazers who bring our experience from working within numerous industries to our clients so that we can provide them with a 360-degree view of their businesses. Together with our clients, UHY works collaboratively to develop flexible, innovative solutions that meet our clients' business challenges. As an independent member of UHY International, we are proud to be a part of a top 20 international network of independent accounting and consulting firms. WHAT WE OFFER POSITIVE WORK ENVIRONMENT Enjoy a collaborative and supportive work environment where teamwork is valued. ATTRACTIVE COMPENSATION PACKAGES Our compensation is competitive and tailored to reflect the role, qualifications, and expertise of each individual. COMPREHENSIVE BENEFIT PACKAGE Access comprehensive benefits including group health insurance, dental and vision coverage, 401(k) retirement plans, and generous paid time off (PTO) allowances.
    $97k-119k yearly est. Auto-Apply 60d+ ago
  • Drive-By Occupancy Inspections - Lakeside, OR / Coos County

    National Mortgage Field Services 3.9company rating

    Lakeside, OR jobs

    Great job for Uber Drivers, Lyft, Door Dash, Uber Eats, Pizza delivery, etc. What Do Mortgage Field Service Contractors Do? By law, mortgage companies and banks are required to document the occupancy and physical condition of all mortgaged loans. To do this they send a Property Inspector to the physical property to take specific photos and to reasonably determine if the property is occupied or vacant. The property inspector then reports the general condition of the property using a mobile app. Mortgage Field Service Inspectors are Property Inspectors who: *Determine if a property is occupied or vacant. *Rate the property as Good, Fair, or Poor. *Take photos of the property using your smart cell phone. *Fill out a form on your cell phone using a downloadable app. *Answer multiple choice questions about the property condition. REQUIREMENTS: *Must be able to pass a criminal background check. *Must have dependable transportation (good gas mileage is a plus). *Must have a smartphone (Android or iPhone). *Must have a printer/scanner (or easy access to both). *Must a desktop/laptop or tablet to print forms. INCOME and ASSIGNMENTS: Income-based on area and volume. Most inspectors can complete several inspections an hour. Rural areas may pay more per inspection on average. The faster inspections are completed, the more inspections are provided. Based on 1099 contractor work. No resume required.
    $92k-121k yearly est. 5d ago

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