Interested in this role You can find all the relevant information in the description below.
Clinical Manager, RN
Reports to: Director of Patient Services
Excellent opportunity for RN with strong leadership skills and certified home care (CHHA) experience!
Royal Care Certified Home Care is seeking a Clinical /Nurse Manager to oversee field nurses that provide care for patients in Long Island and Queens.
This is an office-based position. Office is located in Queens.
The Clinical/Nurse Manager oversees, assesses, plans, implements, and evaluates the nursing process and has responsibility for:
Conducting on-site supervision and evaluation of staff to ensure the delivery of quality patient care
Orienting all nursing personnel to the company's clinical policies and procedures as well as to each home care case
Supervising field staff under appropriate contract requirements
Coordinating home care services
Assessing ongoing educational needs of staff and coordinating necessary training/in-service programs
Conducting in-service programs
Ensuring patient care is coordinated and managed appropriately at all times.
Ensuring that care and services are delivered appropriately and for the supervision of clinical personnel
Ensuring progress reports are being properly documented and in compliance with state regulations.
Participating in quarterly Supervisory visits and rotating on-call weeks in order to troubleshoot patient issues
Assisting in scheduling for clinicians on assigned team
Ensuring accurate and timely documentation and transmission of reports from clinicians.
Requirements:
Bachelors Degree
NYS Registered Nurse
Knowlege of Oasis documentation
Experience and Knowledge of CMS/DOH Home Health Rules and Regulations
Experience and Knowledge of Home Health Policies and Regulations
Nurse Manager Experience Required
Strong Clinical Skills (IM/Sub-Q Injections, Foley Catheter care, Ventilator & Trach care, infusion nursing, wound care, medication management, PEG tube care)
Experience in coordination of care, doctors' orders/485s and Clinical Documentation for CHHA required
Familiar with new COPs and PDGM rules.
Minimum 2 years Clinical experience
RN with 5+ years of home care and at least 1 year supervisory/management experience.
Ideal candidate will be a team player with a positive attitude, good organizational and time management skills, good business sense, and strong problem-solving skills.
Experience with Electronic Medical records, experience with Netsmart is a plus
Must be able to meet assigned goals, understand the delivery of service within the Home Care setting. xevrcyc
Experience in CHHA Conditions of Participation as well as experience in utilization management and quality standards.
Company provides excellent benefits, PTO, compensation, Health Insurance, 403b
Job Type: Full-time
Salary: $100,000.00 - $120,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Medical specialties:
Geriatrics
Home Health
Wound Care
Schedule:
8 hour shift
Day shift
Monday to Friday
Work setting:
Acute care
Experience:
Nursing: 5 years (Preferred)
License/Certification:
BLS Certification (Preferred)
RN (Preferred)
Work Location: In person
$100k-120k yearly 2d ago
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RN Clinical Manager
Royal Care Certified 4.6
Royal Care Certified job in New York, NY
Before applying for this role, please read the following information about this opportunity found below.
Position:Clinical Manager, RN FULL-TIME
Reports to:Director of Patient Services
Excellent opportunity for RN with strong leadership skills and certified home care (CHHA) experience!
Royal Care Certified Home Careis seeking aClinical /Nurse Managerto oversee field nurses that provide care for patients in Long Island and Queens.
This is an office-based position. Office is located in Queens.
The Clinical/Nurse Manager oversees, assesses, plans, implements, and evaluates the nursing process and has responsibility for:
Conducting on-site supervision and evaluation of staff to ensure the delivery of quality patient care
Orienting all nursing personnel to the company's clinical policies and procedures as well as to each home care case
Supervising field staff under appropriate contract requirements
Coordinating home care services
Assessing ongoing educational needs of staff and coordinating necessary training/in-service programs
Conducting in-service programs
Ensuring patient care is coordinated and managed appropriately at all times.
Ensuring that care and services are delivered appropriately and for the supervision of clinical personnel
Ensuring progress reports are being properly documented and in compliance with state regulations.
Participating in quarterly Supervisory visits and rotating on-call weeks in order to troubleshoot patient issues
Assisting in scheduling for clinicians on assigned team
Ensuring accurate and timely documentation and transmission of reports from clinicians.
Requirements:
Bachelors Degree
NYS Registered Nurse
Knowlege of Oasis documentation
Experience and Knowledge of CMS/DOH Home Health Rules and Regulations
Experience and Knowledge of Home Health Policies and Regulations
Nurse Manager Experience Required
Strong Clinical Skills (IM/Sub-Q Injections, Foley Catheter care, Ventilator & Trach care, infusion nursing, wound care, medication management, PEG tube care)
Experience in coordination of care, doctors' orders/485s and Clinical Documentation for CHHA required
Familiar with new COPs and PDGM rules.
Minimum 2 years Clinical experience
RN with 5+ years of home care and at least 1 year supervisory/management experience.
Ideal candidate will be a team player with a positive attitude, good organizational and time management skills, good business sense, and strong problem-solving skills.
Experience with Electronic Medical records, experience with Netsmart is a plus
Must be able to meet assigned goals, understand the delivery of service within the Home Care setting.
Experience in CHHA Conditions of Participation as well as experience in utilization management and quality standards. xevrcyc
Company provides excellent benefits, PTO, compensation, Health Insurance.
#INDKD
$85k-107k yearly est. 2d ago
Home Health Aide Training Center Manager
Cooperative Home Care Associates, Inc. 4.0
New York, NY job
Status: Full-Time -35 Hours Per Week (In Person)
Salary: $125,000
Cooperative Home Care Associates (CHCA) is seeking an experienced Training Center Manager to oversee our state-approved home care training programs. This leadership role is responsible for Training Center operations, regulatory compliance, staff supervision, and partnership and grant coordination supporting PCA, HHA, and related programs.
Key Responsibilities
· Oversee daily operations of CHCA's Training Center and instructional programs
· Ensure full compliance with NY State Department of Health (DOH) regulations, licensing, audits, and reporting
· Supervise instructors and ensure curriculum, clinical hours, and evaluations meet DOH standards
· Maintain accurate and secure training records, outcomes, and participant documentation
· Collaborate with Workforce Development staff and external partners (CHWD, CWE)
· Monitor grant deliverables and submit required reports (DOH, ESD, OSOS)
· Support trainee enrollment, certification, completion, and quality improvement efforts
Minimum Qualifications
Currently licensed (in New York) as a registered professional nurse, or a social worker, or home economist who has, at a minimum, a bachelor's degree in an area related to the delivery of human services or education. Human services may include health and social services.
Registered nurses may be exempt from the requirement of a bachelor's degree if they have two years of nursing experience, at least one year of which must be in the provision of home health services.
Minimum 3 years of management experience, preferably in healthcare or workforce development
· Strong knowledge of DOH-regulated training programs
· Excellent leadership, organizational, and communication skills
· Ability to travel across NYC boroughs and work a flexible schedule
Why Join CHCA?
Mission-driven, worker-owned organization
Opportunity to shape the future of the direct care workforce
Collaborative, values-based culture
Meaningful impact on workers, families, and communities across NYC
About CHCA
Cooperative Home Care Associates (CHCA) established in 1985, is a home health care services agency licensed by the New York State Department of Health, to provide paraprofessional services for elders and individuals living with physical disabilities in New York City. More than 1,700 home care workers are currently employed by CHCA, 98 percent of whom are Latina or African American women. As the largest worker-owned cooperative in the US, CHCA offers all employees the opportunity to purchase an equal ownership stake in the business. Today CHCA is one of the largest private-sector employers in the South Bronx and one of the largest women-and-minority-owned businesses in New York City.
Our Benefits
CHCA offers an attractive compensation package which includes, medical, dental, vision and company paid life insurance, paid time off, flexible spending accounts, commuter benefits program, long term disability, and 401K benefits as well as an excellent working environment.
At CHCA, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$22k-29k yearly est. 5d ago
Home Care Sales Representative
True Care 4.3
White Plains, NY job
About the Company: Empowering Health, Enriching Lives: True Care's Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers and enriches lives.
Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish. Hence, we endeavor to make this sanctuary a haven of health and happiness.
At True Care, we don't just offer home healthcare - we offer hope, healing, and a brighter tomorrow.
Schedule: Monday - Friday 9 am-5 pm
Position Summary: As a Homecare Representative, you will play a critical role in building strong community ties and driving referral growth. You'll be responsible for increasing brand awareness, generating client referrals, and fostering strategic partnerships within local communities. Your ability to connect with diverse groups will help ensure True Care's services are accessible, trusted, and visible across the region.
Key Responsibilities:
Proactively identify and cultivate referral sources to grow True Care's client base.
Build and maintain relationships with community organizations, healthcare providers, religious institutions, and local groups.
Nurture long-term partnerships that align with True Care's mission and support sustainable community outreach.
Design and implement outreach strategies tailored to local community needs, including developing culturally relevant materials and campaigns.
Represent True Care at community events, health fairs, and networking opportunities; serve as a brand ambassador to promote our services.
Maintain accurate and timely documentation of outreach activities and leads in Salesforce.
Work closely with internal teams to ensure seamless follow-up, intake, and onboarding processes for referred clients.
Adapt to organizational needs and support special projects as assigned.
Key Performance Indicators (KPIs):
Referral Growth: Generate 15-20 new client referrals per month.
Community Engagement: Conduct outreach to at least 4 new community members or organizations per month.
Strategic Partnerships: Establish 3+ new partnerships per quarter.
CRM Accuracy: Ensure 100% accurate data entry in Salesforce, updated within 48 hours of contact.
Start-of-Care Conversion: Achieve 7+ successful service starts per month.
Qualifications:
Bilingual Spanish Fluency Required
3+ years of experience in community outreach, business development, account management, or sales - ideally within the healthcare, nonprofit, or service-based sectors
Proven ability to generate leads, build partnerships, and convert prospects into clients
Strong communication, public speaking, and relationship-building skills
Cultural competency and a demonstrated ability to engage with diverse communities
Proficiency in Microsoft Office and Salesforce CRM (or similar CRM tools)
Valid driver's license and reliable transportation to travel locally for outreach activities
Benefits:
Health, dental, and vision insurance
401(k) with company match
Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays
Professional development opportunities
Mission-driven work in an innovative healthcare space
$79k-95k yearly est. 18d ago
Salesforce Platform Administrator & Integrations Lead (100% On-site Brooklyn, NY)
True Care 4.3
New York, NY job
TitleSalesforce Platform Administrator & Integrations Lead Job SummaryWe are seeking a seasoned CRM Platform Specialistto own and support our Salesforce and HubSpot ecosystems. This role is responsible for day-to-day platform administration, data governance, system reliability, and integration management, while also possessing the technical capability to extend and maintain custom Salesforce functionality when needed.This is not a pure development role; however, the ideal candidate has hands-on experience working within a customized Salesforce environment that includes Apex code, triggers, and integrations. The role requires strong judgment around when to configure, when to automate, and when to enhance or refactor existing code to support evolving business needs.As a key partner to Intake, Operations, Nursing, Marketing, IT, and Analytics, this role ensures our CRM platforms are accurate, scalable, well-governed, and aligned with business objectives. If you enjoy owning systems end-to-end, improving data quality, and working across both configuration and code, this role offers meaningful impact and growth.This role requires prior experience working within an existing Salesforce codebase. Configuration-only Salesforce experience will not be a fit.
Key Responsibilities
Salesforce & HubSpot Administration
Administer, configure, and enhance Salesforce to support sales, intake, operations, and service workflows
Manage users, profiles, permission sets, and access controls
Configure flows, automations, validation rules, reports, and dashboards
Support HubSpot configuration from atechnical and integration standpointto ensure accurate CRM alignment, lifecycle tracking, and attribution
Partner with Marketing to ensure Salesforce and HubSpot are correctly configured to support digital and non-digital campaigns (configuration and data flow only; not content creation)
Platform Development & Technical Enablement
Work within an existing Salesforce codebase that includes Apex triggers, classes, and custom logic
Modify or extend Apex code when required to support new objects, workflows, or integrations
Use SOQL to analyze data, validate logic, and support troubleshooting efforts
Support deployments between sandbox and production environments using change sets, VS Code, or equivalent tooling
Utilize Data Loader and Workbench for data analysis, bulk operations, and controlled data changes
Partner with external vendors and internal teams to review technical implementations and ensure alignment with platform standards
Note: Development work is not continuous, but the ability to safely assess, adjust, and implement code changes is required for success in this role.
Data Governance, Quality & Hygiene
Own CRM data quality standards across Salesforce and integrated systems
Establish and enforce data governance best practices, including validation, normalization, and field usage standards
Monitor and remediate data issues such as duplicates, incomplete records, and inconsistent mappings
Partner with Analytics and Operations to ensure CRM data is reliable, reportable, and audit-ready
Prepare the platform for upcoming system integrations and data consolidation initiatives
Integrations & Systems Management
Support and maintain integrations between Salesforce, HubSpot, WordPress, Zapier, and other connected systems
Monitor integration health, troubleshoot failures, and coordinate fixes with internal or external technical partners
Ensure data consistency, timing, and ownership across integrated platforms
Document integration logic, dependencies, and known limitations
Enablement, Support & Documentation
Provide day-to-day Salesforce and HubSpot user support
Conduct training sessions and create documentation to promote correct system usage
Maintain clear documentation of configurations, customizations, integrations, and processes
Act as a trusted advisor to stakeholders by translating business needs into scalable system solutions
Qualifications
Required
Bachelors degree in Business, Information Technology, Information Systems, or a related field
46+ years of hands-on experiencein Salesforce administration within a customized org
Proven experience working with Apex (triggers, classes), SOQL, and Salesforce automation toolsin a production environment
Experience deploying changes between sandbox and production environments
Hands-on use of Data Loader, Workbench, and IDE tools (e.g., VS Code)
Experience managing or supportingintegrations(e.g., WordPress, Zapier, APIs, middleware tools)
Strong understanding of data governance, data hygiene, and CRM best practices
Ability to communicate technical concepts clearly to non-technical stakeholders
Strong organizational skills and ability to manage competing priorities independently
Nice to Have
Experience with multi-org Salesforce environments or consolidation initiatives
Familiarity with SQL or downstream reporting tools
Experience supporting HIPAA-regulated or compliance-driven environments
Prior experience partnering with external developers or vendors
Salesforce Administrator certification is preferred but not required
Experience in healthcare, home care, or other regulated environments is a plus
CompensationSalary range:$95,000 $110,000, commensurate with experience and technical depth
$95k-110k yearly 9d ago
Director of Human Resources
True Care 4.3
New York, NY job
True Ventures Group (TVG) is a leader in community-based healthcare services, dedicated to delivering high-quality, compassionate care to underserved populations. Our mission is to ensure that every individualregardless of background, income, or ability to payhas access to comprehensive, culturally responsive healthcare that improves lives and promotes well-being.
At TVG, we are deeply committed to health equity and the belief that every person deserves dignity and respect when seeking healthcare services. We remove barriers to care for seniors, individuals with special needs, and those facing chronic health challenges. Through our brands, True Care and POD Health, & Andreas Angels we empower communities to live healthier lives by providing patient-centered, holistic care tailored to meet diverse and complex needs.
Our vision is to be the foremost provider of integrated, innovative healthcare solutions, ensuring every patient has the resources and support they need to thrive. We aim to create healthier communities by offering accessible, personalized care that addresses both the physical and emotional aspects of health.
Position Title : Director of Human Resources
Location:3611 14thAvenue Brooklyn New York 11214 Suite 340
Reports To:Vice President of Human Resources
Job Summary
The Director of Human Resources supports the day-to-day execution of core human resources functions across True Ventures Group and its affiliated entities. This role is designed for a hands-on HR leader who thrives in a collaborative, well-structured environment and is comfortable supporting multiple HR workstreams without direct people management responsibilities.
Working closely with the Vice President of Human Resources and the broader HR team, the Director of Human Resources supports the execution of key HR initiatives across the employee lifecycle. The role requires strong judgment, attention to detail, and the ability to manage multiple priorities while partnering closely with leaders and internal stakeholders.
Key Responsibilities
HR Operations & Compliance Support
Support the execution of HR policies, procedures, and standard operating processes across the organization.
Assist with onboarding, offboarding, documentation, and employee record maintenance.
Support compliance with federal, state, and local employment requirements in partnership with senior HR leadership.
Help ensure the organization remains audit-ready through accurate recordkeeping and process adherence.
Labor & Employee Relations Support
Support labor and employee relations matters across the organization, including policy interpretation, performance issues, and workplace concerns.
Assist with labor relations processes by preparing documentation, gathering information, and supporting consistent application of policies and procedures.
Partner closely with the Vice President of Human Resources on sensitive employee relations matters, escalations, and risk-related issues.
Participate in labor-related follow-through and coordination with internal stakeholders and external partners as needed.
Talent Acquisition & Workforce Support
Support recruitment efforts across clinical, operational, and corporate roles in coordination with the VP of Human Resources and recruiting partners.
Assist with job postings, interview coordination, hiring workflows, and offer documentation.
Contribute to improvements in recruiting processes and candidate experience.
Support workforce planning discussions by providing data, insights, and operational input.
HR Analytics & Reporting
Maintain and track HR data related to hiring, turnover, and employee status changes.
Assist with HR reporting and dashboards used by leadership.
Identify opportunities for process improvement and operational efficiencies.
Culture, Engagement & Development
Support employee engagement initiatives and internal HR programs.
Assist with training coordination, learning initiatives, and development programs.
Reinforce a respectful, mission-driven workplace culture aligned with TVG values.
Qualifications
Bachelors degree in Human Resources, Business Administration, or a related field required; HR certification (PHR, SHRM-CP) preferred.
Minimum of 10 years of progressive HR experience
Experience supporting HR operations within healthcare or similarly regulated environments preferred.
Working knowledge of employment laws and HR best practices.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
Strong interpersonal and communication skills, with the ability to partner effectively with leaders and employees.
Proficiency with HRIS platforms and Microsoft Office tools.
Comfortable operating in a support-focused role within a collaborative HR team structure.
True Ventures Group is an equal opportunity employer and is committed to building a diverse and inclusive workplace.
$90k-110k yearly est. 16d ago
Scheduling Coordinator (Bilingual: Chinese)
True Care 4.3
New York, NY job
Empowering Health, Enriching Lives: True Care's Enduring Mission
At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives.
Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness.
We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare
Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time.
At True Care, we don't just offer home healthcare - we offer hope, healing, and a brighter tomorrow.
Position title: Home Care Staffing Coordinator
We are hiring multiple positions!
Location: Full-time Monday-Friday 9 am-5 pm on-site in Fort Hamilton, Brooklyn NY & Flushing, Queens NY
Position summary: The Scheduling Coordinator is responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Care's policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service.
Key Responsibilities:
Strategically coordinate placement of services between clients in their homes and the caregivers on HHAeXchange
Successfully maintain a caseload of 80-90 patients ensuring they receive the best homecare service
Participate in departmental trainings
Assist the Team Lead with coverage and work with the team members with any staffing challenges
Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHAeXchange
Verify caregivers' attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patient's needs of care
Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status
Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations
Maintain and document communication with all caregivers in HHAeXchange; coordinate the caregivers' schedules and maintain a schedule of all services per month
Verify billed services against requested services
Maintain patient confidentiality and privacy with dignity and respect
Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation
Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others
Required Qualifications:
High School diploma/ GED equivalent
Knowledge of HHAeXchange is highly preferred
Fluency in Mandarin and Cantonese or Fuzhounese
Strong interpersonal and communication skills
Able to deal with difficult or sensitive situations in person or on the phone
Excellent customer service having empathy and patience in working for elderly population
Able to multitask and work in an extremely fast paced environment
Ability to maintain a professional demeanor when handling issues
Benefits:
Health, dental, and vision insurance
401(k) with company match
PTO and paid holidays
Professional development opportunities
Mission-driven work in an innovative healthcare space
$40k-51k yearly est. 18d ago
Field Community Liaison - Healthcare Services
True Care 4.3
New York, NY job
About the Company:
Empowering Health, Enriching Lives: True Care's Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers and enriches lives.
Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish. Hence, we endeavor to make this sanctuary a haven of health and happiness.
At True Care, we don't just offer home healthcare - we offer hope, healing, and a brighter tomorrow.
Location: Field-based - Manhattan or Brooklyn
Schedule: Monday - Friday 9 am-5 pm
Position Summary: The Community Liaison plays a vital role in ensuring smooth patient onboarding and a positive experience throughout their home care journey. This is an in-person, field-based position focused on improving retention, strengthening patient relationships, and supporting the successful start of care outcomes. This role serves as the welcoming face of True Care - visiting patients in their homes, delivering welcome packages, answering questions, and ensuring each family feels supported and connected from day one.
Key Responsibilities:
Conduct in-person welcome visits to newly admitted patients within assigned timelines.
Deliver welcome materials, agency education, and service expectations to patients.
Act as a liaison between the patient, the assigned marketer, and internal care coordination teams to ensure continuity of service.
Proactively monitor early patient experience and identify issues impacting retention.
Escalate patient concerns or service gaps immediately to leadership and care coordination staff.
Support high-value referral cases with an enhanced onboarding experience.
Track all field activities in Salesforce and maintain accurate visit documentation.
Attend occasional community events to support patient education and outreach initiatives.
Represent True Care with professionalism, empathy, and a customer-service mindset at all times.
Key Performance Indicators (KPIs):
Patient retention / Length of Service
Successful completion of onboarding visits per assigned cases
Patient satisfaction feedback
Accuracy & timeliness of documentation in Salesforce
Qualifications:
Bilingual Spanish Fluency Required
2+ years of experience in community outreach, business development, or case management within the healthcare, nonprofit, or service-based sectors
Proven ability to generate leads, build partnerships, and convert prospects into clients
Strong communication, public speaking, and relationship-building skills
Cultural competency and a demonstrated ability to engage with diverse communities
Proficiency in Microsoft Office and Salesforce CRM (or similar CRM tools)
Valid driver's license and reliable transportation to travel locally for outreach activities
Benefits:
Health, dental, and vision insurance
401(k) with company match
Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays
Professional development opportunities
Mission-driven work in an innovative healthcare space
$47k-59k yearly est. 18d ago
Power BI Report & Dashboard Developer (Onsite in Brooklyn, NY))
True Care 4.3
New York, NY job
At True Venture Group, we are more than a leader in community-based healthcare-we are catalysts for meaningful change. Our mission is to identify and nurture business opportunities that drive innovation, enhancing the health and well-being of the communities we serve.
Our unwavering commitment to expanding access to care and promoting health equity fuels everything we do. We empower underserved populations with a diverse range of home-based care services, including Home Health Aide (HHA) services, Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Independent Living Skills Training (ILST), Community Health Initiatives (CHI), and the Consumer Directed Personal Assistance Program (CDPAP). By navigating the complexities of the healthcare system, we ensure that high-quality care reaches those who need it most-helping individuals thrive at home with dignity and independence.
At True Ventures Group, we don't just shape businesses-we shape the future of care. Through strategic innovation, deep expertise, and an unwavering focus on excellence, we deliver transformative healthcare solutions that make a lasting impact. Together, we are redefining community-focused care and setting new standards for what's possible.
Reports To: Director of Technical Operations & Analytics
About the Opportunity
We are expanding our DataOps & Analytics team and seeking a Power BI Report & Dashboard Developer who can move quickly, think strategically, and build high-impact dashboards with minimal direction. This role is ideal for someone who thrives in a fast-paced environment, understands how to translate conversations into data solutions, and enjoys building reporting ecosystems from the ground up.
You'll work across multiple enterprise platforms-Salesforce, HubSpot, HHAExchange, AdvancedMD, HRIS, Payroll, CliniqueIQ, phone systems, and more-helping create dashboards that drive operational performance, strategic decision-making, and company-wide visibility.
If you are a Power BI rockstar who wants autonomy, visibility, and meaningful work, this role is for you.
What You'll Do
Power BI Development
Build visually compelling, insight-driven dashboards in Power BI for executive and operational use.
Convert SQL queries, Excel KPIs, and multi-system datasets into interactive Power BI visuals.
Design robust data models, develop DAX measures, and optimize report performance.
Establish standards for layout, UX, storytelling, and design consistency.
Data Integration & Architecture
Connect Power BI to multiple sources (API, ODBC, cloud connectors, AWS S3, flat files).
Partner with IT and external vendors to leverage data lakes and pipelines.
Create and manage ETL/ELT workflows and data transformations as needed.
Handle complex data relationships, including mismatched IDs or incomplete keys across systems.
Analytics & Insights
Translate verbal requirements and business problems into measurable KPIs and dashboards.
Understand operational processes (caregiver, patient, HR, marketing, scheduling) and integrate them into analytics.
Conduct data validation, identify anomalies, and propose data-driven solutions.
Provide executive-ready summaries and analytic insights that support decision-making.
Execution & Ownership
Deliver high-quality dashboards rapidly, even when working with unfamiliar systems.
Ask sharp clarifying questions early to lock in direction and minimize rework.
Communicate progress clearly and manage multiple projects simultaneously.
Operate with a high sense of ownership, accountability, and attention to detail.
Success Profile
A successful candidate:
Learns new systems quickly and builds reports independently.
Delivers meaningful dashboards within tight timelines.
Understands business logic behind KPIs, not just the visuals.
Brings forward-thinking ideas and streamlined approaches.
Handles messy, complex real-world data with confidence.
Communicates clearly with both technical and non-technical teams.
Thrives in a dynamic, fast-paced environment and adapts quickly to changing priorities.
Required Qualifications
5+ years of hands-on Power BI development experience.
Advanced proficiency in DAX, Power Query (M), data modeling, and data visualization.
Expert-level SQL skills - able to write complex joins, CTEs, window functions, aggregations, and multi-table queries without guidance.
Able to rapidly create SQL scripts from business requirements (e.g., KPIs in Excel, verbal direction, or existing reports) and reverse-engineer existing logic when needed.
Experience profiling data and understanding database schemas, including identifying keys, interpreting relationships across databases, and diagnosing data quality issues.
Experience integrating data via APIs, ODBC connectors, cloud storage, CSV/Excel, or other modern ingestion methods.
Hands-on experience with relational databases (SQL Server, MySQL, Postgres, etc.) and building new views, tables, or stored logic for reporting.
Familiarity with AWS S3 and data lake concepts, and how Power BI leverages those architectures.
Strong understanding of data architecture and ETL processes, including fact/dimension modeling, star schemas, transformation logic, and incremental loading.
Comfortable working with incomplete or messy data, resolving key mismatches, deduping logic, and creating temporary structures to support high-quality reporting.
Ability to quickly convert business conversations into technical requirements and deliver working dashboards.
Experience optimizing queries for performance, scalability, and large datasets.
Strong analytical and critical-thinking skills with exceptional attention to detail.
Preferred Qualifications (Nice-to-Have)
Experience with Salesforce object model & reporting
Experience with HubSpot, HHAExchange, AdvancedMD, or HRIS/payroll systems
Knowledge of healthcare or home care data workflows
Python, R, or Alteryx experience
Familiarity with data governance, master data management (MDM), or data quality frameworks
Why Join Us?
Build high-visibility dashboards that influence operational and executive decisions.
Work directly with leadership in a role that has immediate impact.
Help shape a modern reporting infrastructure from the ground up.
Join a collaborative, growth-oriented team where your skills and ideas matter.
Be part of a mission-driven organization focused on improving patient care and caregiver operations.
What We Offer
Comprehensive Medical, Dental, and Vision Benefits
Weekly pay with direct deposit
9 Paid company holidays
401(k) Employer Matching
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
$1,000 Sign-On Bonus! Join our mission-driven team and receive a generous sign-on bonus. Youll receive$500 after 30 daysand$500 after 90 daysas recognition of your expertise and commitment to compassionate care.
About us:
True Care is a leading Licensed Home Care Services Agency (LHCSA) committed to delivering compassionate, high-quality care to clients across New York and Westchester. We support a wide range of patient needs and acuity levels. As a Clinical Nurse (RN) Educator, you play a direct role in strengthening the skills of our caregivers and elevating the standard of care delivered to the communities we serve. This role is ideal for an RN who is passionate about teaching, enjoys empowering others, and thrives in an environment where education directly impacts patient outcomes.
About the Role
The (RN) Educator is responsible for developing, coordinating, and delivering specialized on-site and in-person training programs for Home Health Aides and Personal Care Assistants, including Adult Caregiver Development (ACD) coursesand Personal Care Assistant (PCA) courses. The Educator ensures all instruction aligns with NYSDOH regulations, recognized quality standards, and internal quality improvement initiatives. You will support learners at various skill levels, helping them deepen their knowledge in caring for patients and strengthen their ability to provide safe, compassionate, high-quality care.
Location: On-site | Brooklyn, NY 11218
Schedule: Monday - Friday 9 am-5 pm
Key Responsibilities
Develop, plan, and facilitate in-person ACD, PCA, and other clinical training programs across multiple True Care locations.
Identify and collect evidence-based materials that support caregiver and nurse learning needs.
Assess learner progress and adjust teaching strategies, curriculum, or materials as needed.
Create engaging instructional techniques to enhance participation and retention.
Ensure all educational programs comply with NYSDOH, recognized quality standards, and agency policies.
Maintain accurate educational records and collaborate with internal teams on quality initiatives.
Support ongoing staff development by reinforcing clinical best practices and care standards. xevrcyc
All classes are conducted onsite and in person; some travel between locations is required.
Requirements
Current RN license in New York, in good standing
2 years minimum of Nursing Experience
1 year of Home care experience
New RN Graduates are accepted into the role
Must speak Spanish fluently
Valid drivers license and access to a vehicle
What We Offer
Comprehensive Medical, Dental, and Vision Benefits
Travel expenses reimbursement
Weekly pay with direct deposit
9 Paid company holidays
401(k) Employer Matching
$500 daily 2d ago
Physical Therapist
Royal Care Certified 4.6
Royal Care Certified job in New York, NY
APPLY NOW and get SIGN-ON BONUS worth UP TO $10,000!!
Physical Therapist Home Care (PT)
Looking for an environment that values and cares for their employees? Then Royal Care CHHA is the Right place for you! Join a team thats like family you will enjoy being a part of the Royal family!
Why Work for RCC?
Work with a diverse culture
Paid vacation and sick time for Full-time employees
Ease of communication with management and coordinators
Flexibility of hours and patient location choices
Receive MetroCard credits and mileage reimbursement
Comprehensive in-service training so you can stay up to date with your credentials
Referral bonuses
You can also decompress and rejuvenate yourself at our employee-only spa!
PAY up to$100,000.00+ per year!
Job Description
We are currently seeking committed Physical Therapists to work Full-Time positions in the Bronx and Westchester areas who can cater to patients and act as the patients partner throughout the journey of restoring motion, regaining strength and ROM ensuring that the client will reach their maximum level of independence. You will improve the quality of life and movement potential within the spheres of promotion, prevention, diagnosis, treatment or intervention, and rehabilitation
Responsibilities:
Provide exceptionalphysical therapyto patients by assessing and understanding care plans and createphysical therapytreatment plans alongside physicians or by prescription.
Documenting visits and updates on the patients care and progress
Educate caregivers and their families on how to care for the patient
Making the best judgement on the types of care and services needed for each patient
Supports company mission by providing the highest quality of home care.
LOCATIONS:
Bronx
Westchester
Requirements:
Proven work experience as aphysical therapist
Graduate degree or greater inphysical therapy
Valid license to practicephysical therapy
Any BILINGUAL skills are a PLUS!
MUST have at least 1-year experience as a physical therapist in home care- Medicare Part A experience
MUST have Reliable transportation
Must have great communication skills, excellent organizational, and time management skills.
Problem-solving skills
Must have great interpersonal skills
Excellent computer skills
Ability to work independently with minimal supervision.
Experience using HomeCare HomeBase (HCHB)is a plus but not required.
Apply with us and become ROYAL FAMILY!
#INDPT3
$100k yearly 28d ago
Home Care Sales Representative
True Care 4.3
White Plains, NY job
Job DescriptionSalary: $65k - $85k per year
About the Company: Empowering Health, Enriching Lives: True Cares Enduring Mission At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers and enriches lives.
Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish. Hence, we endeavor to make this sanctuary a haven of health and happiness.
At True Care, we don't just offer home healthcare we offer hope, healing, and a brighter tomorrow.
Schedule: Monday - Friday 9 am-5 pm
Position Summary: As a Homecare Representative, you will play a critical role in building strong community ties and driving referral growth. Youll be responsible for increasing brand awareness, generating client referrals, and fostering strategic partnerships within local communities. Your ability to connect with diverse groups will help ensure True Cares services are accessible, trusted, and visible across the region.
Key Responsibilities:
Proactively identify and cultivate referral sources to grow True Cares client base.
Build and maintain relationships with community organizations, healthcare providers, religious institutions, and local groups.
Nurture long-term partnerships that align with True Cares mission and support sustainable community outreach.
Design and implement outreach strategies tailored to local community needs, including developing culturally relevant materials and campaigns.
Represent True Care at community events, health fairs, and networking opportunities; serve as a brand ambassador to promote our services.
Maintain accurate and timely documentation of outreach activities and leads in Salesforce.
Work closely with internal teams to ensure seamless follow-up, intake, and onboarding processes for referred clients.
Adapt to organizational needs and support special projects as assigned.
Key Performance Indicators (KPIs):
Referral Growth: Generate 1520 new client referrals per month.
Community Engagement: Conduct outreach to at least 4 new community members or organizations per month.
Strategic Partnerships: Establish 3+ new partnerships per quarter.
CRM Accuracy: Ensure 100% accurate data entry in Salesforce, updated within 48 hours of contact.
Start-of-Care Conversion: Achieve 7+ successful service starts per month.
Qualifications:
Bilingual Spanish Fluency Required
3+ years of experience in community outreach, business development, account management, or sales ideally within the healthcare, nonprofit, or service-based sectors
Proven ability to generate leads, build partnerships, and convert prospects into clients
Strong communication, public speaking, and relationship-building skills
Cultural competency and a demonstrated ability to engage with diverse communities
Proficiency in Microsoft Office and Salesforce CRM (or similar CRM tools)
Valid drivers license and reliable transportation to travel locally for outreach activities
Benefits:
Health, dental, and vision insurance
401(k) with company match
Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays
Professional development opportunities
Mission-driven work in an innovative healthcare space
$65k-85k yearly 16d ago
Director of Human Resources
True Care 4.3
New York, NY job
True Ventures Group (TVG) is a leader in community-based healthcare services, dedicated to delivering high-quality, compassionate care to underserved populations. Our mission is to ensure that every individual-regardless of background, income, or ability to pay-has access to comprehensive, culturally responsive healthcare that improves lives and promotes well-being.
At TVG, we are deeply committed to health equity and the belief that every person deserves dignity and respect when seeking healthcare services. We remove barriers to care for seniors, individuals with special needs, and those facing chronic health challenges. Through our brands, True Care and POD Health, & Andrea's Angels we empower communities to live healthier lives by providing patient-centered, holistic care tailored to meet diverse and complex needs.
Our vision is to be the foremost provider of integrated, innovative healthcare solutions, ensuring every patient has the resources and support they need to thrive. We aim to create healthier communities by offering accessible, personalized care that addresses both the physical and emotional aspects of health.
Position Title : Director of Human Resources
Location: 3611 14th Avenue Brooklyn New York 11214 Suite 340
Reports To: Vice President of Human Resources
Job Summary
The Director of Human Resources supports the day-to-day execution of core human resources functions across True Ventures Group and its affiliated entities. This role is designed for a hands-on HR leader who thrives in a collaborative, well-structured environment and is comfortable supporting multiple HR workstreams without direct people management responsibilities.
Working closely with the Vice President of Human Resources and the broader HR team, the Director of Human Resources supports the execution of key HR initiatives across the employee lifecycle. The role requires strong judgment, attention to detail, and the ability to manage multiple priorities while partnering closely with leaders and internal stakeholders.
Key Responsibilities
HR Operations & Compliance Support
Support the execution of HR policies, procedures, and standard operating processes across the organization.
Assist with onboarding, offboarding, documentation, and employee record maintenance.
Support compliance with federal, state, and local employment requirements in partnership with senior HR leadership.
Help ensure the organization remains audit-ready through accurate recordkeeping and process adherence.
Labor & Employee Relations Support
Support labor and employee relations matters across the organization, including policy interpretation, performance issues, and workplace concerns.
Assist with labor relations processes by preparing documentation, gathering information, and supporting consistent application of policies and procedures.
Partner closely with the Vice President of Human Resources on sensitive employee relations matters, escalations, and risk-related issues.
Participate in labor-related follow-through and coordination with internal stakeholders and external partners as needed.
Talent Acquisition & Workforce Support
Support recruitment efforts across clinical, operational, and corporate roles in coordination with the VP of Human Resources and recruiting partners.
Assist with job postings, interview coordination, hiring workflows, and offer documentation.
Contribute to improvements in recruiting processes and candidate experience.
Support workforce planning discussions by providing data, insights, and operational input.
HR Analytics & Reporting
Maintain and track HR data related to hiring, turnover, and employee status changes.
Assist with HR reporting and dashboards used by leadership.
Identify opportunities for process improvement and operational efficiencies.
Culture, Engagement & Development
Support employee engagement initiatives and internal HR programs.
Assist with training coordination, learning initiatives, and development programs.
Reinforce a respectful, mission-driven workplace culture aligned with TVG values.
Qualifications
Bachelor's degree in Human Resources, Business Administration, or a related field required; HR certification (PHR, SHRM-CP) preferred.
Minimum of 10 years of progressive HR experience
Experience supporting HR operations within healthcare or similarly regulated environments preferred.
Working knowledge of employment laws and HR best practices.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities.
Strong interpersonal and communication skills, with the ability to partner effectively with leaders and employees.
Proficiency with HRIS platforms and Microsoft Office tools.
Comfortable operating in a support-focused role within a collaborative HR team structure.
True Ventures Group is an equal opportunity employer and is committed to building a diverse and inclusive workplace.
$90k-110k yearly est. 14d ago
Speech Language Pathologist- PEDS
Royal Care Certified 4.6
Royal Care Certified job in New York, NY
APPLY NOW AND GET $500 SIGN-ON BONUS!!
PEDIATRIC SPEECH LANGUAGE PATHOLOGIST- HOME CARE (ST)- Queens & Nassau County, NY
Looking for an environment that values and cares for their employees? Then Royal Care CHHA is the Right place for you! Join a team thats like family you will enjoy being a part of the Royal family!
Why Work for RCC?
Work with adiverse culture
Ease of communication with management and coordinators
Flexibility of hours and patient location choices
Comprehensive in-service trainingso you can stay up to date with your credentials
Referral bonuses
You can also decompress and rejuvenate yourself at ouremployee-only spa!
Job Description
We are looking for a qualified Registered Pediatric Speech Language Pathologist in Queens and Nassau County to promote and restore patients' health by completing the physical therapy process; collaborating with physicians and multidisciplinary team members; providing physical and psychological support to patients, friends, and families; supervising assigned team members.
As a Speech Language Pathologist, you will:
Evaluate patients referred for home care services to determine appropriateness for physical therapy services.
Establish a home care plan including assessment of the appropriateness of the requested services.
Complete documentation in a timely manner.
PAY:
$65 - $135 per visit (depending on the type of visit and experience)
Apply now and become ROYAL FAMILY!
#INDST4
$72k-103k yearly est. 28d ago
Scheduling Coordinator (Bilingual: Chinese)
True Care 4.3
New York, NY job
Job DescriptionSalary: $21 - $23 per hour
Empowering Health, Enriching Lives: True Cares Enduring Mission
At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives.
Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness.
We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare
Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time.
At True Care, we don't just offer home healthcare we offer hope, healing, and a brighter tomorrow.
Position title:Home Care Staffing Coordinator
We are hiring multiple positions!
Location: Full-time Monday-Friday 9 am-5 pm on-site in Fort Hamilton, Brooklyn NY & Flushing, Queens NY
Position summary:The Scheduling Coordinator is responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Cares policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service.
Key Responsibilities:
Strategically coordinate placement of services between clients in their homes and the caregivers on HHAeXchange
Successfully maintain a caseload of 80-90 patients ensuring they receive the best homecare service
Participate in departmental trainings
Assist the Team Lead with coverage and work with the team members with any staffing challenges
Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHAeXchange
Verify caregivers attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patients needs of care
Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status
Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations
Maintain and document communication with all caregivers in HHAeXchange; coordinate the caregivers schedules and maintain a schedule of all services per month
Verify billed services against requested services
Maintain patient confidentiality and privacy with dignity and respect
Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation
Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others
Required Qualifications:
High School diploma/ GED equivalent
Knowledge of HHAeXchange is highly preferred
Fluency in Mandarin and Cantonese or Fuzhounese
Strong interpersonal and communication skills
Able to deal with difficult or sensitive situations in person or on the phone
Excellent customer service having empathy and patience in working for elderly population
Able to multitask and work in an extremely fast paced environment
Ability to maintain a professional demeanor when handling issues
Benefits:
Health, dental, and vision insurance
401(k) with company match
PTO and paid holidays
Professional development opportunities
Mission-driven work in an innovative healthcare space
True Ventures Group is a healthcare services organization focused on delivering community-based, patient-centered care across multiple platforms, including home care and integrated clinical services. Our mission is to improve access to high-quality healthcare by combining compassionate care delivery with strong operational infrastructure and data-driven decision-making.
Through our portfolio of healthcare entities, including True Care, we support patients, families, and communities by building scalable systems, investing in technology, and empowering teams to deliver care efficiently and responsibly. We value collaboration, accountability, and continuous improvement as we grow and evolve.
Job Summary
True Ventures Group is seeking an experienced Salesforce Administrator to own and optimize our Salesforce platform in support of sales operations, referral management, and customer engagement. This role will serve as the primary Salesforce subject matter expert, responsible for system configuration, data integrity, automation, reporting, and user support.
The ideal candidate brings a strong balance of technical Salesforce administration skills and business process understanding, with the ability to translate operational needs into scalable Salesforce solutions. Experience in healthcare, home care, or regulated environments is strongly preferred.
Key Responsibilities
Serve as the primary administrator for Salesforce, managing day-to-day system operations
Configure and maintain objects, fields, page layouts, record types, validation rules, flows, and automations
Create and manage user accounts, roles, profiles, and permission sets
Ensure Salesforce configurations align with evolving business and operational needs
Maintain high standards of data accuracy, consistency, and integrity
Develop and maintain Salesforce reports and dashboards to support leadership, sales, and operational teams
Monitor data quality and implement controls to prevent duplication and errors
Partner with stakeholders to understand workflows and identify opportunities for automation and efficiency
Design and implement Salesforce Flows and other automation tools to streamline processes
Provide ongoing Salesforce support to end users, troubleshooting issues and resolving tickets promptly
Conduct user training sessions and create user-friendly documentation and guides
Ensure Salesforce usage aligns with data security, privacy, and compliance requirements, including HIPAA where applicable
Maintain documentation for system configurations, changes, and processes
Stay current on Salesforce releases, features, and best practices, and recommend enhancements accordingly
Collaborate with sales, operations, marketing, and leadership teams to support organizational goals
Qualifications
Bachelor's degree in Business, Information Technology, or a related field, or equivalent practical experience
3+ years of hands-on experience as a Salesforce Administrator
Strong proficiency in Salesforce configuration, customization, and user management
Experience building Salesforce reports and dashboards
Working knowledge of Salesforce automation tools, including Flows
Strong understanding of data management, data quality, and governance principles
Ability to translate business requirements into effective Salesforce solutions
Excellent communication skills, with the ability to support both technical and non-technical users
Strong organizational and time-management skills
Salesforce Administrator certification is preferred but not required
Experience in healthcare, home care, or other regulated environments is a plus
Equal Employment Opportunity
True Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants, without regard to race, religion, color, national origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other protected status under applicable law.
$72k-90k yearly est. 9d ago
Home Care Scheduling Coordinator (Bilingual: Spanish)
True Care 4.3
White Plains, NY job
: Empowering Health, Enriching Lives: True Care's Enduring Mission
At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives.
Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness.
We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare.
Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time.
At True Care, we don't just offer home healthcare - we offer hope, healing, and a brighter tomorrow.
Position title: Home Care Scheduling Coordinator
Location: Full-time Monday-Friday 2pm - 10pm onsite in White Plains, NY
Position summary: The Home Care Staffing Coordinator is responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Care's policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service.
Key Responsibilities:
Strategically coordinate placement of services between clients in their homes and the caregivers on HHAeXchange
Successfully maintain a caseload of 90-115 patients ensuring they receive the best homecare service
Participate in departmental trainings
Assist the Team Lead with coverage and work with the team members with any staffing challenges
Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHAeXchange
Verify caregivers' attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patient's needs of care
Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status
Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations
Maintain and document communication with all caregivers in HHAeXchange; coordinate the caregivers' schedules and maintain a schedule of all services per month
Verify billed services against requested services
Maintain patient confidentiality and privacy with dignity and respect
Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation
Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others
Required Qualifications:
High School diploma/ GED equivalent
Knowledge of HHAeXchange is highly preferred
Bilingual Fluency in Spanish
Strong interpersonal and communication skills
Able to deal with difficult or sensitive situations in person or on the phone
Excellent customer service having empathy and patience in working for elderly population
Able to multitask and work in an extremely fast paced environment
Ability to maintain a professional demeanor when handling issues
Benefits:
Health, dental, and vision insurance
401(k) with company match
Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays
Professional development opportunities
Mission-driven work in an innovative healthcare space
$45k-62k yearly est. 14d ago
Power BI Report & Dashboard Developer (Onsite in Brooklyn, NY))
True Care 4.3
New York, NY job
At True Venture Group, we are more than a leader in community-based healthcarewe are catalysts for meaningful change. Our mission is to identify and nurture business opportunities that drive innovation, enhancing the health and well-being of the communities we serve.
Our unwavering commitment to expanding access to care and promoting health equity fuels everything we do. We empower underserved populations with a diverse range of home-based care services, including Home Health Aide (HHA) services, Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Independent Living Skills Training (ILST), Community Health Initiatives (CHI), and the Consumer Directed Personal Assistance Program (CDPAP). By navigating the complexities of the healthcare system, we ensure that high-quality care reaches those who need it mosthelping individuals thrive at home with dignity and independence.
At True Ventures Group, we dont just shape businesseswe shape the future of care. Through strategic innovation, deep expertise, and an unwavering focus on excellence, we deliver transformative healthcare solutions that make a lasting impact. Together, we are redefining community-focused care and setting new standards for whats possible.
Reports To: Director of Technical Operations & Analytics
About the Opportunity
We are expanding our DataOps & Analytics team and seeking a Power BI Report & Dashboard Developer who can move quickly, think strategically, and build high-impact dashboards with minimal direction. This role is ideal for someone who thrives in a fast-paced environment, understands how to translate conversations into data solutions, and enjoys building reporting ecosystems from the ground up.
Youll work across multiple enterprise platforms Salesforce, HubSpot, HHAExchange, AdvancedMD, HRIS, Payroll, CliniqueIQ, phone systems, and morehelping create dashboards that drive operational performance, strategic decision-making, and company-wide visibility.
If you are aPower BI rockstarwho wants autonomy, visibility, and meaningful work, this role is for you.
What Youll Do
Power BI Development
Build visually compelling, insight-driven dashboards in Power BI for executive and operational use.
Convert SQL queries, Excel KPIs, and multi-system datasets into interactive Power BI visuals.
Design robust data models, develop DAX measures, and optimize report performance.
Establish standards for layout, UX, storytelling, and design consistency.
Data Integration & Architecture
Connect Power BI to multiple sources (API, ODBC, cloud connectors, AWS S3, flat files).
Partner with IT and external vendors to leverage data lakes and pipelines.
Create and manage ETL/ELT workflows and data transformations as needed.
Handle complex data relationships, including mismatched IDs or incomplete keys across systems.
Analytics & Insights
Translate verbal requirements and business problems into measurable KPIs and dashboards.
Understand operational processes (caregiver, patient, HR, marketing, scheduling) and integrate them into analytics.
Conduct data validation, identify anomalies, and propose data-driven solutions.
Provide executive-ready summaries and analytic insights that support decision-making.
Execution & Ownership
Deliver high-quality dashboards rapidly, even when working with unfamiliar systems.
Ask sharp clarifying questions early to lock in direction and minimize rework.
Communicate progress clearly and manage multiple projects simultaneously.
Operate with a high sense of ownership, accountability, and attention to detail.
Success Profile
A successful candidate:
Learns new systems quickly and builds reports independently.
Delivers meaningful dashboards within tight timelines.
Understands business logic behind KPIs, not just the visuals.
Brings forward-thinking ideas and streamlined approaches.
Handles messy, complex real-world data with confidence.
Communicates clearly with both technical and non-technical teams.
Thrives in a dynamic, fast-paced environment and adapts quickly to changing priorities.
Required Qualifications
5+ years of hands-on Power BI development experience.
Advanced proficiency in DAX, Power Query (M), data modeling, and data visualization.
Expert-level SQL skills able to write complex joins, CTEs, window functions, aggregations, and multi-table queries without guidance.
Able to rapidly create SQL scripts from business requirements (e.g., KPIs in Excel, verbal direction, or existing reports) and reverse-engineer existing logic when needed.
Experience profiling data and understanding database schemas, including identifying keys, interpreting relationships across databases, and diagnosing data quality issues.
Experience integrating data via APIs, ODBC connectors, cloud storage, CSV/Excel, or other modern ingestion methods.
Hands-on experience with relational databases (SQL Server, MySQL, Postgres, etc.) and building new views, tables, or stored logic for reporting.
Familiarity with AWS S3 and data lake concepts, and how Power BI leverages those architectures.
Strong understanding of data architecture and ETL processes, including fact/dimension modeling, star schemas, transformation logic, and incremental loading.
Comfortable working with incomplete or messy data, resolving key mismatches, deduping logic, and creating temporary structures to support high-quality reporting.
Ability to quickly convert business conversations into technical requirements and deliver working dashboards.
Experience optimizing queries for performance, scalability, and large datasets.
Strong analytical and critical-thinking skills with exceptional attention to detail.
Preferred Qualifications (Nice-to-Have)
Experience with Salesforce object model & reporting
Experience with HubSpot, HHAExchange, AdvancedMD, or HRIS/payroll systems
Knowledge of healthcare or home care data workflows
Python, R, or Alteryx experience
Familiarity with data governance, master data management (MDM), or data quality frameworks
Why Join Us?
Build high-visibility dashboards that influence operational and executive decisions.
Work directly with leadership in a role that has immediate impact.
Help shape a modern reporting infrastructure from the ground up.
Join a collaborative, growth-oriented team where your skills and ideas matter.
Be part of a mission-driven organization focused on improving patient care and caregiver operations.
What We Offer
Comprehensive Medical, Dental, and Vision Benefits
Weekly pay with direct deposit
9 Paid company holidays
401(k) Employer Matching
$75k-94k yearly est. 9d ago
WOUND, OSTOMY AND CONTINENCE NURSE (WOCN
Royal Care Certified 4.6
Royal Care Certified job in New York, NY
Make your application after reading the following skill and qualification requirements for this position.
JOB TITLE: WOUND, OSTOMY AND CONTINENCE NURSE (WOCN)
Responsible to: Director of Patient Services
WOC NURSE DEFINITION/DESCRIPTION:
As per the NPUAP, wound, ostomy, and continence (WOC) nurses are experts in caring for patients with wounds, ostomies, and incontinence. This includes people with abdominal stomas, wounds, fistulas, drains, pressure injuries, and/or continence disorders. WOCNs can serve as consultants, educators, researchers, and provide patient care. The WOCN coordinates treatment to provide comprehensive wound assessments and assists to set up plans of care including interventions and goals, implementation of treatment, evaluation and outcomes for patients with wounds, fistulas, drains, ostomies or continence disorders. They act as a resource person for clinical staff and physicians and can participate in the quality improvement plan/activities for the agency.
JOB DUTIES/RESPONSIBILITIES/KNOWLEDGE:
Perform wound assessment, reassessment, and management for wound and ostomy patients as requested by agency staff per policy.
Provide oversight of wound care provided by RNs and LPNs in management of acute and chronic wounds. Provides in-services on wound prevention, wound care ostomy care and incontinence related care.
Knowledge of anatomy, physiology and disorders of the skin, gastrointestinal and genitourinary systems.
Utilize the most up to date wound management theory (WOCN and NPUAP standards) when providing care to patients with acute and chronic wounds.
Formulate a teaching plan based on identified learning needs, educate patients, families and nurses on wound care, infection, and injury prevention, evaluation of patient's response to treatment and effectiveness of treatment plan.
Evaluate effectiveness of learning for patients, families and employees as appropriate.
Provide and instruct on evidence-based tools for staff nurses for decision support
Assists clinical management to develop and implement policies and procedures to manage patients with draining wounds, fistulae and/or tubes, wound prevention, wound care, ostomy care and incontinence.
Educate the individual/family/caregiver on how to change, empty, and manage the pouching system; normal function of the ostomy; normal characteristics of the stoma and peristomal skin; and signs of complications to report to their healthcare provider
Treat stomal and peristomal skin complications
Navigate resources for patient supplies to reduce ED visits
Consult with clinicians to provide follow-up care post-discharge via review of photos of affected site(s), Telehealth, or in person visits
Serve as a liaison between physicians, patients and manufacturers of clinical products, knowledgeable of clinical products currently available on the market.
Operates all equipment correctly and safely.
Perform focused assessments including relevant history to identify risks, contributive factors, and reversible causes on incontinence
Advocate for reimbursement of supplies, services, and access to long-term support
JOB PERFORMANCE:
Demonstrates ability for perform quality and effective services
Demonstrates ability to set and meet objectives, and find increasingly efficient ways to perform task
Completes work, and documentation with accuracy and within agency time frames
Documentation meets current standards and practices
Requires minimal supervision and is self-directed
Understands the delivery of service within home care.
Participates in professional societies. Stays current with changes, new advances/treatment in wound care
QUALIFICATIONS:
Licensed to practice as a Registered Nurse (RN) in NYS
Holds a Baccalaureate Degree or higher
Completes a formal, accredited WOC full scope or special education program
Two years of home health nursing and at least a year practicing as a WOCN in home care preferred
Knowledge of OASIS and clinical documentation standards preferred
Effective verbal and written communication skills
Excellent problem-solving skills
Ability to organize multiple responsibilities and set priorities
Effective customer relation skills
MISSION/AGENCY STANDARDS
Demonstrates organizational awareness and commitment
Understands and appropriately applies the chain of command in relation to job position
Assures effective resolution of identified issues.
Knows and understands the agency mission in relation to own job position.
Observes confidentiality policy at all times
Protects and honors customer and coworker confidentiality to Federal, State and DOH regulatory standards.
Respects customers and coworkers right to privacy.
Observes attendance and attire policies
Meets attendance and punctuality expectations.
Demonstrates cooperation with scheduling requests to meet agency needs.
Consistently adheres to agency dress code.
Complies with all other related policies, procedures and requests
Adheres to agency policies and procedures.
Demonstrates knowledge of policies and procedures applicable to own job position.
Recommends and/or supports changes to policies and procedures.
Honors requests of management for interim rules.
Conserves agency resources
Maintains agency property, supplies and equipment in a manner that demonstrates ownership and accountability.
Maintains the work area to reduce the likelihood of safety hazards and to enhance its general appearance.
COMMUNICATION SKILLS
Demonstrates interpersonal understanding and utilizes effective communication skills
Considers effects of words and actions on others and communicates with respect, patience and understanding at all times.
Utilizes listening and communication skills that indicate understanding and promotes accurate interpretation of others concerns, motivations and feelings.
Recognizes the influence of beliefs and cultures on behaviors and accepts strengths and limitations in others.
Works toward resolution of interpersonal conflicts as they arise
Recognizes when others need information, assistance or direction and consistently offers and provides help.
Attends and participates positively in meetings.
Regularly reads and appropriately applies information to practice.
Follows appropriate phone etiquette.
Exhibits behaviors of cooperation
Cooperates and develops collaborative work efforts that generally benefit all involved parties.
Demonstrates the initiative to meet the needs of the agency by assisting coworkers when workload permits.
PERSONAL/PROFESSIONAL DEVELOPMENT
Maintains current personnel and medical file information and provides information to agency in timely manner.
Sets own development challenges and volunteers to learn.
Assists with orientation of new personnel.
Adheres to agency infection control and safety policies, including reporting, practice and implementation specific to OSHA mandates.
Attends in-service programs to fulfill requirements of position and agency policies.
Maintains stable performance and emotions when faced with opposition, pressure and/or stressful conditions.
Understands role in the execution of the Emergency / Disaster Plan.
PROBLEM SOLVING
Exhibits critical thinking abilities and applies them for continuous improvement of services and the agency
Uses own knowledge and experience base and other resources as necessary to make logical decisions and solve problems.
Continuously analyzes work processes and makes suggestions for improvement.
Demonstrates creativity and innovation. Takes reasonable risks and accepts full accountability for actions taken.
Recognizes complex connections in situations and can identify the key or underlying issues.
Demonstrates the ability to make decisions independently which benefit the agency based on the identification of key or underlying issues. xevrcyc
Demonstrates a strongly positive image of self and own skills, capabilities and judgment.
$57k-80k yearly est. 2d ago
Occupational Therapist
Royal Care Certified 4.6
Royal Care Certified job in New York, NY
APPLY NOW!!
Fee for Service Field Occupational Therapist- Nassau County, NY
Looking for an environment that values and cares for their employees? Then Royal Care CHHA is the Right place for you! Join a team that's like family - you will enjoy being a part of the Royal family!
Why Work for RCC?
Work with a diverse culture
Paid vacation and sick time for Full-time employees
Ease of communication with management and coordinators
Flexibility of hours and patient location choices
Receive MetroCard credits and mileage reimbursement!
Comprehensive in-service training so you can stay up to date with your credentials
Referral bonuses
You can also decompress and rejuvenate yourself at our employee-only spa!
PAY up to $100,000.00+ per year!
Job Description
We are looking for a committed and patient-focused Occupational Therapist for Fee for Service in Nassau County to develop, recover or maintain the daily living and work skills of people with physical, mental or developmental conditions. You will offer effective and client-centered services that will enable people to confidently and independently carry out everyday tasks or activities. The successful candidate will have a holistic perspective and will be able to adapt the environment to fit the person.
Responsibilities:
Provide exceptional Occupational Therapy to patients by assessing and understanding care plans and create OT Home Care treatment plans alongside physicians or by prescription.
Documenting visits and updates on the patients care and progress
Educate caregivers and their families on how to care for the patient
Making the best judgement on the types of care and services needed for each patient
Supports company mission by providing the highest quality of home care.
Qualifications:
OT License and Registration to practice in New York State
Any BILINGUAL skills are a PLUS!
MUST have at least 1-year experience as an Occupational therapist in home care- Medicare Part A experience
MUST have Reliable transportation
Must have great communication skills, excellent organizational, and time management skills.
Problem-solving skills
Excellent computer skills
Ability to work independently with minimal supervision
Experience using HomeCare HomeBase (HCHB) is a plus but not required.
LOCATION OPTIONS:
Atlantic Beach
Long Beach
Point Lookout
Wantagh
Apply now and become ROYAL FAMILY!
#INDOT2
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