Royal Credit Union jobs - 59 jobs

If you thrive on accuracy and enjoy helping others, this role is for you. Become an Electronic Payments Specialist at Royal Credit Union! In this role, you'll support Members and team members with card products, check processing, and electronic transactions, while helping solve problems and keeping every transaction running smoothly and accurately. Why Royal? Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth. Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals. Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills. Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged. Community Involvement: Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger. What You'll Do: Electronic Payment Specialists provide multi-channel product support to Royal Credit Union team members and Members for all Royal's card products, check processing and electronic transactions. Also responsible for the processing of daily manual payroll, transaction adjustments, and reviewing/maintaining reports while providing the highest level of service to internal and external members. Possess knowledge to answer questions, use logical reasoning to research and solve problems and perform transactions. Our Commitment To You!: Compensation: $17.40- $19.40 per hour (candidates with significant related experience may be higher) Benefits: Royal is proud to take care of our team members and their families! In addition to our comprehensive medical, dental, and vision insurance plans, Royal offers a 5% 401k employer match, paid family and sick leave, vacation and sick time accruals, childcare reimbursement, tuition and student loan debt assistance, pet insurance, and much more! What's Needed For This Position: High School Diploma or Equivalent One year Customer Service Experience Must be bondable upon hire Working knowledge of basic accounting principles and regulatory requirements for electronic payments and negative share accounts. Strong sense of customer service with excellent written and verbal communication skills to support Members and team members. Excellent time management and organizational skills; able to work efficiently in a high-volume environment under multiple deadlines and changing priorities. Analytical and critical thinking skills to research, solve problems, and make decisions regarding complex daily work; effective problem-solving skills to identify, research, propose, and execute resolutions. Readily learns new technologies and uses Royal's digital solutions; works independently on assigned tasks within a team environment with meticulous attention to detail. We'd Love To See: Associate's Degree in Accounting or Business Management Experience working in a financial institution or related experience Work Schedule: Full-Time, hourly working approximately 40 hours per week. Hours and shifts vary between 7:30am-5:00pm Monday through Friday, with additional hours as needed Training: Prior to starting a normal work schedule, new Royal team members must attend Foundation Training at our Corporate Center in Eau Claire, WI from 9:00am - 4:30pm on Monday and Tuesday during their first week of employment. Out of town learners will be reimbursed costs related to travel and lodging. Foundation Training covers fundamental information about Royal's culture and core values which sets the stage for team members to be successful within our organization. Ready to make a positive impact? APPLY NOW if you are ready to take on this exciting challenge to contribute to our mission and become a part of the Royal Credit Union family!

At WEST consin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture-then you're in the right place! We're more than just a credit union; we strive to make a real difference. Ready to make an impact? Let's grow together! What You'll Be Doing: Conducts new employee benefit orientation sessions; provides specific benefit information; and gathers and processes necessary enrollment information. Supports employee benefit and insurance programs including but not limited to: Serve as a resource for employees and leaders on benefits-related inquiries. Maintain and develop communication tools to enhance understanding of the company's benefits programs. Coordinate and process benefit enrollments, life events, and related compliance requirements. Review and reconcile monthly benefit invoices for accuracy and collaborate with accounting to ensure timely payment. Assist with planning and execution of annual benefits enrollment, including system set up, reporting, auditing, and employee education. Partner with vendors and internal teams to assist with implementation of new benefit offerings, system setup, and coordinate employee rollout and communications. Assist additional HR functions, including tasks such as 401(k) administration, audits, year-end reporting, and wellness initiatives. Act as a back-up for the Benefits Administrator to ensure continuity of service during absences or peak periods Manage full cycle recruitment for some retail offices, collaborating with leaders to understand skills and competencies required for job openings Makes recommendations for hiring including wage determinations at the time of hire Identifies organization trends, in consultation with the HR team, to provide recommendations for solutions, programs, and policies Administers leave of absence processes in compliance with State and Federal regulation Maintains knowledge of trends, best practices, regulatory changes and new technologies in human resources and talent management Hybrid- Must reside in Wisconsin or Minnesota What You'll Need to Be Successful: Bachelor's Degree in HR or a related field or equivalent years of experience required 3 years of experience in HR, with a focus on recruitment and benefits Prior benefits administration strongly preferred Proficiency in HRIS and ATS systems Proven ability to manage multiple priorities in a fast-paced environment Excellent communication skills, both written and verbal Ability to maintain confidentiality and handle sensitive information with professionalism Why Choose WEST consin: Health, Dental, and Vision Insurance Plans Annual Healthy Living Fund Contribution Student Loan Repayment Program Competitive Salary Impressive 401(k) Contribution and Match Plan Paid Time Off Accrual 11 Paid Holidays Visit WEST consin Careers

As a Treasury Management Operations Specialist, you'll be the go-to expert for our suite of business banking services, including: * Enhanced Business Online Banking * Business Bill Pay * Remote Deposit Capture (RDC) * Wire & ACH Origination You'll work directly with members to set up services, conduct audits, and provide ongoing support - all while delivering exceptional service with a smile. You'll also collaborate with our deposit sales team, core providers, and third-party vendors to ensure seamless operations and member satisfaction. Expected Outcomes * Members feel supported, informed, and confident in their treasury services * Transactions are handled with precision and compliance, reducing risk and enhancing security * You identify opportunities to grow relationships and add value through additional products and services * Projects and assignments are completed with accuracy and timeliness Selection Criteria * High School Diploma or GED * 1+ year of experience in financial services, banking operations, or treasury payments * Strong understanding of digital banking and treasury management tools * Excellent communication and organizational skills * Tech-savvy and comfortable navigating Microsoft Office and other platforms * Detail-oriented, positive, and thrives in a fast-paced environment Additional Requirements: * Physical Demands of Position: While performing the duties of this position, the employee is required to sit, stand and walk, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and /or carry up to 10 pounds. Must be able to operate a motor vehicle. * Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Travel to branches requires exposure to outdoor and traffic conditions. * Equipment Used: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. * EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit and business need.

At WEST consin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture-then you're in the right place! We're more than just a credit union; we strive to make a real difference. Ready to make an impact? Let's grow together! What You'll Be Doing: Leads the development, delivery, and sustainment of WEST consin's member-focused sales and growth culture by initiating new strategies, reinforcing existing practices in alignment with direction of the Vice President - Member Advocacy & Sales. Researches, recommends, participates in, and possibly leads training programs that could impact member engagement Provides thought leadership on emerging trends in member engagement and sales Drives growth and retention strategies aligned with organizational goals Utilizes analyzed insights from both the Voice of Member data and Customer Relationship Management tools to inform enhanced member experiences. Identifies and provides actionable insights to inform strategic recommendations to the Vice President - Member Advocacy & Sales for all areas in the credit union, including frontline, lending, and CUSOs. Partners with department leaders assess sales performance and identify opportunities for improvement based on metrics of success and organization-wide goals. Monitors effectiveness of engagement and sales programs and adjust strategies as needed. Ensures consistent adoption of sales and growth culture throughout the entire organization. Promotes cross-functional collaboration to ensure consistency in member experiences across channels. Manages the administration and development of organizational Service Level Agreements (SLAs) and collaborates with leaders to create and refine SLA standards. Lead employees and/or project teams through member journey mapping to help identify gaps in service. Partners with leaders to support coaching, trainings, observations, and meetings within their teams to help increase knowledge and skills around member engagement and sales. Coaches and mentors leaders to strengthen their ability to provide effective performance feedback and enhance coaching skills, driving success in member experience metrics Acts as project lead or participates on a project team with any project that is assigned through Strategic Planning and/or departmental projects *Hybrid Position based out of Menomonie, WI and will require some onsite work. Must reside in either Wisconsin or Minnesota* What You'll Need to Be Successful: Bachelor's degree or equivalent experience 3-5 years related work experience required Why Choose WEST consin: Health, Dental, and Vision Insurance Plans Annual Healthy Living Fund Contribution Student Loan Repayment Program Competitive Salary Impressive 401(k) Contribution and Match Plan Paid Time Off Accrual 11 Paid Holidays Visit WEST consin Careers

Maintain Summit facilities to the highest standards of safety, functionality, and appearance. Ensure a positive environment for employees and members by performing preventive maintenance, addressing work requests promptly, and supporting credit union goals. Key Responsibilities: Maintain facilities for safety, functionality, and curb appeal. Respond to work orders and prioritize tasks effectively. Perform light electrical, plumbing, HVAC adjustments, painting, and basic carpentry. Conduct inspections and preventive maintenance on building systems. Assist with landscaping, snow removal, and exterior upkeep. Communicate issues and timelines to management; coordinate with vendors as needed. Follow all security, safety, and compliance guidelines. Qualifications: High school diploma or equivalent. 2+ years of general maintenance or facilities experience. Knowledge of electrical, plumbing, HVAC, and light carpentry. Ability to lift up to 100 lbs and work in varied environments. Valid driver's license. Basic computer skills (Outlook, Word, Excel). Strong communication, attention to detail, and ability to work independently. Additional Position Details: Physical Demands of Position While performing the duties of this job, the employee is frequently required to stand, walk, stoop, crawl, climb, use hands and fingers. The employee regularly must reach above and below shoulder level, and lift/push/pull and /or carry up to 100 pounds. Environmental/Working Conditions Works inside and outside with possible exposure to environmental elements, such as inclement weather, dust, noise, chemical and/or chemical fumes. Duties require occasional on-call and/or off hours work and local travel. Equipment Used Telephone, FAX Machine, personal computer, cleaning cart, cleaning supplies, vacuum, carpet cleaner, snow shovel, snow blower, hand and lawn tools, power tools, hand dolly, step and extension ladder. The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Why Join Summit? Be part of a team that values excellence and member experience. Enjoy a role where your skills keep our facilities safe, functional, and welcoming. EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business needs.

What You'll Do Dive into large datasets and surface insights that fuel strategy, innovation, and compliance. Build dashboards and reports that help leaders make informed decisions-fast. Collaborate with product managers, business leaders, and tech teams to solve real-world challenges. Spot opportunities for automation and efficiency like a pro. Ensure data integrity and compliance across all your work. What Success Looks Like Your reports and dashboards are timely, accurate, and drive smart business moves. Your analysis powers strategic initiatives like market expansion and product performance. You help streamline operations and uncover hidden efficiencies. You build strong relationships by translating complex data into clear, actionable solutions. You maintain top-tier data quality and compliance standards. Capability Requirements Bachelor's degree in Data Science, Finance, Economics, Statistics, or a related field 3 years or more experience in data analysis, preferably within financial services or commercial banking; combination of applicable work experience and education will be considered. Proficiency in SQL, Excel, and data visualization tools such as Power BI or Tableau. Experience with statistical analysis tools (e.g., Python, R) is desirable. Knowledge of banking systems, financial products, and regulatory reporting standards. Demonstrated ability to communicate complex data clearly to non-technical stakeholders. Experience working with large datasets and data warehouses preferred. Understanding of data governance and compliance frameworks within commercial banking. Why Summit? We're not your average financial institution. We're member-owned, mission-driven, and deeply committed to making lives better. At Summit, you'll find a culture of collaboration, curiosity, and continuous improvement-plus great benefits and opportunities to grow. Comprehensive Benefits: Health, dental, vision, disability, and life insurance plans tailored to your needs. Financial Security: 401(k) with employer match, pension plan, profit-sharing, and HSA support. Generous Time Off: Competitive PTO, sick leave, and 8.5 paid holidays annually. Career Growth: Tuition reimbursement, student loan assistance, and leadership development programs. Award-Winning Culture: Recognized as a Top Workplace with a collaborative, inclusive environment. Financial Wellness: Free coaching, workshops, and award-winning programs for employees and members. Required Statement Sections Physical Demands of Position: While performing the duties of this position, the employee is required to sit, stand and walk, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and/or carry up to 10 pounds. Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Travel to branches requires exposure to outdoor and traffic conditions. Equipment Used: Variety of office equipment (telephone, printer, pc, mobile devices, etc). EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need.

At WEST consin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture-then you're in the right place! We're more than just a credit union; we strive to make a real difference. Ready to make an impact? Let's grow together! What You'll Be Doing: Leads strategic projects that require managing cross-functional communication and dependencies with other teams Assists in the definition of project scope and objectives, involving all relevant internal stakeholders and ensuring technical feasibility in collaboration with WEST consin's Information Technology Department Acts as the bridge between upper management, stakeholders, and the teams tasked with the execution of the project Create and drive the overall schedule, identify, and mitigate risk at all stages, and define the overall cadence for the project team As needed, executes the 3rd party vendor management processes as defined Develops and maintains vendor relationships in relation to their projects Reads industry information and attends related courses and seminars, including active participation in advisory groups and other groups as needed Trains and mentors participants of the Aspiring Leaders Program Adheres to, recommends, creates, and implements continuous improvements to Project Management processes and tools Prepares status reports by gathering, analyzing, and summarizing relevant information to each target audience Mentors/Coaches departmental Project Leaders on the best application of the Project Management tools and processes for their project Communicates on behalf of the team as needed and capture notes and output Identifies and manages risks critical to project success, following WESTconsin's Risk Management processes Is highly resourceful and knows when/how to be assertive to make progress Able to remain calm, composed, and flexible in challenging circumstances Responsible for motivating project teams and resolving conflicts to ensure a productive work environment Acts as a change agent to help continue driving the culture of continuous improvement throughout the organization Assists supervisor with tasks related to Strategic Planning, Resource Planning, and other items as requested *Hybrid Position based out of Menomonie, WI and will require some onsite work. Must reside in either Wisconsin or Minnesota* What You'll Need to Be Successful: Bachelor's degree from a four-year college and three years of related experience; or equivalent years of experience Ability to make sound business decisions with consideration to end users, regulation or compliance requirements, and member experience Experience leading large-scale change and influencing user adoption to obtain the best internal and external member experience Proven communication, facilitation, presentation, conflict management and consensus building skills Why Choose WEST consin: Health, Dental, and Vision Insurance Plans Annual Healthy Living Fund Contribution Student Loan Repayment Program Competitive Salary Impressive 401(k) Contribution and Match Plan Paid Time Off Accrual 11 Paid Holidays Visit WEST consin Careers

As a Contact Center Operations Support Intern, you will assist the operations team in optimizing processes, improving efficiency, and supporting day-to-day activities within the contact center environment. This role provides hands-on experience in analyzing performance metrics, documenting workflows, and contributing to initiatives that enhance customer experience and agent productivity. You'll collaborate with cross-functional teams, learn industry best practices, and gain exposure to tools and technologies used in contact center operations. Project Goals * Identify Operational Inefficiencies: Examine workflows and processes for bottlenecks or redundancies. Document at least 3 process inefficiencies and propose actionable recommendations by Week 6. * Enhance Documentation and Knowledge Management: Update operational procedures and training materials. Complete updates to 2 key process documents and ensure they are accessible in the knowledge base by the end of the internship. Skills & Qualifications * Currently pursuing a degree in Business, Communications, Data Analytics, or related field. * Strong analytical, organizational, and communication skills. * Proficiency in Microsoft Office Suite; familiarity with contact center tools is a plus. * Ability to work independently and as part of a team in a fast-paced environment. * This role requires you to be present in person at our main office. Ready to Apply? Check us out-talk to people you know (other employees, members), visit our website, and follow us on social media. If Summit feels like a good fit, we encourage you to apply The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all outcomes, responsibilities and qualifications required of employees assigned to this job. Physical Demands of Position: While performing the duties of this position, the employee is required to sit, stand and walk, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and /or carry up to 10 pounds. Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Travel to branches requires exposure to outdoor and traffic conditions. Equipment Used: Variety of office equipment (telephone, printer, pc, mobile devices, etc). EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need.

Are you a strategic leader who excels at inspiring teams and driving branch success? Join Royal Credit Union as a Branch Manager at our Hudson location! In this role, you'll lead high-impact initiatives, foster member satisfaction, and champion community engagement to achieve growth and profitability. Why Royal? Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth. Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals. Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills. Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged. Community Involvement: Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger. What You'll Do: The Branch Manager is a dynamic and inspirational leader responsible for driving credit union growth through community involvement to ensure the success of the credit union. At Royal Credit Union, the Branch Manager is a strategic leader that will be responsible for driving team performance, member satisfaction, and branch growth while fostering an environment of collaboration, inclusion, and accountability. This role requires a balance of operational oversight, business development, and community engagement to ensure overall success and profitability of the branch. Our Commitment To You: Compensation: $83,900 - $96,500 (candidates with significant related experience may be higher) Benefits: Royal is proud to take care of our team members and their families! In addition to our comprehensive medical, dental, and vision insurance plans, Royal offers a 5% 401k employer match, paid family and sick leave, vacation and sick time accruals, childcare reimbursement, tuition and student loan debt assistance, pet insurance, and much more! What's Needed For This Position: High School Diploma or Equivalent Associate's Degree in Business, Finance, Accounting or related field, or equivalent related work experience One year of supervisory experience or equivalent leadership training Experience in networking within communities to attract new business and build strong relationships Customer service experience Leadership & Team Development: Ability to recruit, coach, and mentor high-impact talent while fostering collaboration and accountability. Business Growth & Financial Acumen: Skilled in implementing business development strategies, managing portfolios, and analyzing financial data to drive profitability. Community Engagement & Relationship Building: Strong networking skills to build partnerships and represent Royal in community initiatives. Operational Excellence & Compliance: Expertise in managing branch operations, ensuring adherence to policies, and maintaining regulatory compliance. Adaptability & Innovation: Ability to lead through change, embrace technology, and promote digital banking solutions for enhanced member experience. We'd Love To See: Bachelor's degree in Finance, Business Administration, or equivalent related work experience One year of experience working in financial services (transaction processing, new accounts, loans, etc.) FiCEP Certification (CUNA Financial Counseling Certification Program) or other approved financial counseling certification. Work Schedule: Full-Time, working approximately 40 hours per week. Hours and shifts vary between 8:00am-5:00pm Monday through Friday with additional hours, as needed. Training: Prior to starting a normal work schedule, new Royal team members must attend Foundation Training at our Corporate Center in Eau Claire, WI from 9:00am - 4:30pm on Monday and Tuesday during their first week of employment. Out of town learners will be reimbursed costs related to travel and lodging. Foundation Training covers fundamental information about Royal's culture and core values which sets the stage for team members to be successful within our organization. Ready to make a positive impact? APPLY NOW if you are ready to take on this exciting challenge at Royal!

As a Peak Teller for our Lake Mills branch, you are responsible for engaging in meaningful conversations with members during high volume hours. You will complete a variety of banking transactions for members with a high degree of accuracy. We are looking for team members who will listen carefully to our members' needs to uncover ways to help improve their financial situation. The ideal candidate will be outgoing with outstanding communication skills, the ability to multi-task, and a passion for helping people. Essential Functions * Act as the face of the organization and first point of contact for members. * Ensure all member requests are processed accurately and efficiently * Build and maintain positive rapport with members, and actively solicit their needs and suggestions. * Make recommendations, offer advice and refer members to other solutions in an effort to help them improve their financial situation. * Conduct teller transactions, fulfill the needs of members accurately, and balance each day. * Resolve account errors and provide maintenance on accounts for members. Assist members in identifying potential problems and present solutions along with associated advantages and drawbacks. * Educate members about convenient service options such as online banking and mobile banking. * Maintain basic knowledge in all credit union service, products and programs, ensuring quality service is delivered to SCU members. * Provide support to the branch. * Consistently act as part of a cohesive team, demonstrating excellent interpersonal skills and the ability to interact positively with other employees * Other branch duties as assigned or needed * Understand and is accountable for executing all job functions in a way that is consistent with all requirements of BSA, OFAC and the USA Patriot Act/Customer Identification Act (CIP). Job Specifications * Professional, well-developed interpersonal skills essential for projecting a positive image as representative of the Credit Union. * Fluent in English * Requires judgment to solve day-to-day problems but usually within established guidelines. * Work requires basic knowledge of Microsoft Office Suite. * Basic mathematical skills required. * One year customer service or sales experience preferred At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit and business need.

Summit Credit Union, voted number one employer by WSJ and top ten by Madison Magazine, has an exciting opportunity to join our mortgage team as a Mortgage Loan Officer- Walker's Point Market. As the MLO you are responsible for providing personal, customized financial services to potential members and members of the credit union. Support Summit Credit Union's mission and vision by serving as a trusted financial advisor through recommending solutions toward improving their financial situation. Originate investment quality loans while meeting the needs of the entire membership. Build trustworthy relationships with branch staff and lending processors. Plan and participate in real estate business development activities of the credit union. Ideal candidate will have the equivalent of an associates degree in finance or business related field. Minimum of five years mortgage lending experience in a retail financial environment, customer focused with sales experience. Experience with loan products, such as 1st mortgages, 2nd mortgages, WHEDA, construction loans and loan processing. Excellent listening and interpersonal skills and strong organizational skills required. Must be able to attain a NMLS. Summit offers excellent health insurance, 401K with match, student loan payback, excellent PTO, name recognition as being a top lender, a fun, collaborative environment and more. At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit and business need.

Takes steps to enhance membership value by actively recommending appropriate products and services to members, based upon their financial needs and goals. Serve credit union membership by providing service and information in a pleasant, professional, and efficient manner via phone in a fast-paced call center environment Accurately complete account maintenance and process account transactions per member request. Research and resolve complex member questions, issues, and concerns with a focus on a one call resolution. Partner with Service Center Team Leads, Supervisors, and other departments as necessary. Maintain knowledge including but not limited to loan servicing, wire transactions, debit/credit card maintenance, online banking, fraud, appointment scheduling, and transactions Provide technical support to members, successfully navigating multiple computer programs when assisting the member on the phone Accurately verify members and be on the front line of fraud prevention Utilize written communication across a variety of channels such as email, chat, and member relationship management and sales system to assist the member in the moment

Join Summit Credit Union and help us make managing money easier, more effective, and more fun! As part of our commitment to creating exceptional member experiences, we're looking for a Senior Underwriter who will play a key role in supporting our vision and purpose. If you're passionate about lending, mentoring, and making sound financial decisions, this is the opportunity for you. What You'll Do Underwrite consumer loan requests not automatically approved by our loan origination system, including direct loans, credit cards, and lines of credit. Underwrite all home equity loan requests, ensuring compliance with Regulation Z and ability-to-repay standards. Make timely, well-documented lending decisions while managing risk through appropriate conditions. Serve as a resource and mentor to lending staff, sharing expertise and best practices. Contribute to process improvements and propose enhancements to underwriting guidelines and policies. Provide Saturday rotational support. What We're Looking For High school diploma or equivalent required. Minimum 3 years of experience underwriting consumer loans. Additional experience in credit analysis or mortgage lending preferred. Ability to obtain a Nationwide Mortgage Licensing System (NMLS) number. Strong communication skills and in-depth knowledge of lending fundamentals. Proven ability to make sound lending decisions and craft solutions for unique financial needs. Adaptability, problem-solving skills, and a collaborative mindset. Why Join Summit? Be part of a team that values people helping people. Work in a supportive, climate-controlled environment. Enjoy opportunities for growth and development.

Are you passionate about providing exceptional service and building lasting relationships? At Royal Credit Union, we're looking for dedicated individuals to join our team as a Member Account Representative. In this role, you'll be the welcoming face of our office, assisting Members with transactions, opening new accounts, and offering financial solutions tailored to their needs. Why Royal? Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth. Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals. Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills. Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged. Community Involvement: Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger. What You'll Do: The Member Account Representative is responsible for promptly welcoming Members and others to the office. Accurately process Member transactions as requested. Open new accounts, unsecured loans, credit cards and kwik cash loans. This position may also require working at other office locations. Responsible for actively building relationships by meeting Member needs with Royal's products and services, providing electronic service demonstrations, and resolving any Member inquiries in an efficient, accurate, and friendly manner. Support NPS (Net Promoter Score) initiatives in the office by providing exceptional service, guided by Royal's Core Values, creating loyal Members. Our Commitment To You: Compensation: $17.41 - 19.49 (candidates with significant related experience may be higher) Benefits: Royal is proud to take care of our team members and their families! In addition to our comprehensive medical, dental, and vision insurance plans, Royal offers a 5% 401k employer match, paid family and sick leave, vacation and sick time accruals, childcare reimbursement, tuition and student loan debt assistance, pet insurance, and much more! What's Needed For This Position: High School Diploma or Equivalent Have a working knowledge of financial services and identify solutions to meet financial needs for both existing and prospective Members. Demonstrate a strong sense of customer service, strong written and verbal communication skills, and strong interviewing and listening skills. Able to explain and present to Members. Exhibit good organizational skills, excellent time management, strong listening skills, and the ability to produce accurate and high-quality materials, data entry, and transactions. Readily learns new technologies, uses Royal's digital solutions on different technology devices (e.g., tablets, smartphones, PCs, etc.), and a basic understanding of all Microsoft Office products. Work productively in a team environment with high levels of interruption, perform routine and repetitive tasks, and pay meticulous attention to detail. We'd Love To See: Previous customer service and cash handling experience Previous experience working in a financial institution Work Schedule: Full-Time, working approximately 37 hours per week. The hours will vary between 10:00am - 6:00pm Monday through Friday, including a Saturday rotation between 10:00am-2:00pm. Must be able to work fully onsite at the Eau Claire West Royal Credit Union branch location. Training: Prior to starting a normal work schedule, new Royal team members must attend Foundation Training at our Corporate Center in Eau Claire, WI from 9:00am - 4:30pm on Monday and Tuesday during their first week of employment. Out of town learners will be reimbursed costs related to travel and lodging. Foundation Training covers fundamental information about Royal's culture and core values which sets the stage for team members to be successful within our organization. After Foundation training is completed, Member Account Representatives will participate in an additional 9 days of training split between Learning Center and Tactical Branch locations prior to serving Members independently at your ‘Home' Branch. Learning Center: Held at one of three locations (Eau Claire, White Bear Lake, or Somerset), this classroom style training is conducted via Zoom by a live facilitator and covers the fundamental aspects of your role. You will be supported by an in-person content matter expert alongside you to assist your learning. Training will run from 9:00am - 4:30pm on these days. Tactical Branch: This hands-on training experience will provide you the opportunity to work 1:1 with a dedicated OJT (on the job trainer) for six days to practice the things you learned at the Learning Center in a live branch environment prior to getting in front of Members. Eager to make a difference in our Members' lives? APPLY TODAY and be part of a team that recognizes your contributions and fosters your success!

Are you passionate about helping people and making a difference in their financial lives? Summit Credit Union is looking for a Digital Member Relationship Specialist to join our dynamic Digital Service team! What You'll Do Connect with members and potential members through digital channels, providing prompt, courteous, and thorough assistance. Promote Credit Union products and solutions to strengthen members' financial situations. Build long-term relationships and create exceptional member experiences. Collaborate with your team to achieve service and sales goals. Refer members to other departments as needed, ensuring a seamless experience. Stay up-to-date with self-service tools and digital solutions. Why Summit? People-First Culture: We believe in “people helping people.” You'll be part of a team that connects, inspires, and acts to make managing money easier, more effective, and more fun. Growth & Development: We invest in your professional development with structured training, coaching, and feedback. Grow your career while making a real impact! Diversity & Inclusion: Summit Credit Union is committed to Equal Employment Opportunity and celebrates diversity. Different makes us better! Teamwork & Collaboration: Achieve organizational, departmental, and team goals together. Benefits Competitive pay and incentive programs Comprehensive health, dental, and vision insurance Retirement savings plans with employer contributions Paid time off and holidays Career advancement opportunities Employee assistance programs Inclusive and supportive workplace culture What You'll Bring High school diploma or equivalent Strong written and interpersonal communication skills Customer service orientation and problem-solving ability Adaptability in a fast-paced environment Basic math and Microsoft Office skills Ready to make a difference in our members' lives-digitally? Apply today and join a team that's shaping the future of financial services! Required Statement Sections Physical Demands of Position: While performing the duties of this position, the employee is required to sit, stand and walk, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and /or carry up to 10 pounds. Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Travel to branches requires exposure to outdoor and traffic conditions. Equipment Used: Variety of office equipment (telephone, printer, pc, mobile devices, etc.). EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need.

At WEST consin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture-then you're in the right place! We're more than just a credit union; we strive to make a real difference. Ready to make an impact? Let's grow together! What You'll Be Doing: Efficiently originate consumer loans on all platforms (in-person, phone, electronic) for new and existing members while delivering consistent, high-quality service and experience Stay current and utilize knowledge of lending guidelines, policies and procedures to anticipate needs and advise members during complete consumer loan process Identify and inform/educate member of loan details and/or documents needed during course of application and closing process Present completed applications to the Underwriters for approval and informs members of loan decisions Determine and disclose loan term options, educate member on features and benefits of loan protection products, verify member understanding of all loan details, terms, and product features Open new membership accounts and actively builds member relationships through member follow-up and onboarding; conduct maintenance on accounts, as needed Act as financial coach to educate and offer savings, loans, and other products to help members realize and achieve their financial goals What You'll Need to Be Successful: High school diploma or equivalent 2 years of customer service/Teller experience Prior Consumer Lending experience preferred Proficiency in basic computer, data entry and typing skills is required A positive attitude, professional image, and self-motivation are essential Excellent verbal and written communication skills are required Why Choose WESTconsin: Health, Dental, and Vision Insurance Plans Annual Healthy Living Fund Contribution Student Loan Repayment Program Competitive Pay Impressive 401(k) Contribution and Match Plan Paid Time Off Accrual 11 Paid Holidays Visit WEST consin Careers

Maintain Summit facilities to the highest standards of safety, functionality, and appearance. Ensure a positive environment for employees and members by performing preventive maintenance, addressing work requests promptly, and supporting credit union goals. Key Responsibilities: * Maintain facilities for safety, functionality, and curb appeal. * Respond to work orders and prioritize tasks effectively. * Perform light electrical, plumbing, HVAC adjustments, painting, and basic carpentry. * Conduct inspections and preventive maintenance on building systems. * Assist with landscaping, snow removal, and exterior upkeep. * Communicate issues and timelines to management; coordinate with vendors as needed. * Follow all security, safety, and compliance guidelines. Qualifications: * High school diploma or equivalent. * 2+ years of general maintenance or facilities experience. * Knowledge of electrical, plumbing, HVAC, and light carpentry. * Ability to lift up to 100 lbs and work in varied environments. * Valid driver's license. * Basic computer skills (Outlook, Word, Excel). * Strong communication, attention to detail, and ability to work independently. Additional Position Details: Physical Demands of Position While performing the duties of this job, the employee is frequently required to stand, walk, stoop, crawl, climb, use hands and fingers. The employee regularly must reach above and below shoulder level, and lift/push/pull and /or carry up to 100 pounds. Environmental/Working Conditions Works inside and outside with possible exposure to environmental elements, such as inclement weather, dust, noise, chemical and/or chemical fumes. Duties require occasional on-call and/or off hours work and local travel. Equipment Used Telephone, FAX Machine, personal computer, cleaning cart, cleaning supplies, vacuum, carpet cleaner, snow shovel, snow blower, hand and lawn tools, power tools, hand dolly, step and extension ladder. The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Why Join Summit? Be part of a team that values excellence and member experience. Enjoy a role where your skills keep our facilities safe, functional, and welcoming. EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business needs.

The Talent Specialist 2 plays a critical role in supporting designated business areas by managing the full talent acquisition lifecycle. This includes leading recruitment efforts for advanced and technical roles, guiding hiring managers through the process, and driving strong recruitment metrics such as time-to-fill and time-to-hire. The role also involves managing vendor relationships (e.g., LinkedIn), leading strategic talent initiatives, and ensuring alignment with key functional areas. Additionally, the Talent Specialist 2 supports talent acquisition project management and maintains thorough documentation. This position is essential to advancing the credit union's strategic plan, vision, and mission by building a strong Summit team and culture. Expected Outcomes Lead recruitment for technical and advanced roles to attract and retain top talent, ensuring a seamless candidate experience. Develop, facilitate, and implement all phases of the recruitment process, collaborating with department managers to update job descriptions, create postings, screen applications, and select qualified candidates. Ensure compliance with federal, state, and local employment laws and regulations, including EEOC guidelines. Represent Summit Credit Union and the HR Department professionally, promoting a positive and open image. Lead strategic talent initiatives and manage vendor relationships (e.g., LinkedIn), ensuring alignment with organizational goals. Foster meaningful relationships with employees to enhance engagement and contribute to a positive work environment. Support talent acquisition project management and maintain accurate documentation of processes and outcomes. Capability Requirements Bachelor's degree in a business-related field (HR coursework preferred) or equivalent combination of education and experience. Minimum 2 years of experience managing all phases of recruitment and hiring. Ability to apply policies and guidelines diplomatically and professionally. Excellent written and verbal communication skills for interaction across all organizational levels. Strong critical thinking skills to support decision-making and innovative solutions. Proficiency with Microsoft tools (Outlook, Word, Excel, PowerPoint); HRIS experience preferred. Ability to handle confidential information with discretion and professionalism. Skilled in managing multiple HR projects simultaneously with timely completion and effective communication. Demonstrated ability to lead and mentor junior HR staff, fostering collaboration and team success. Additional Position Details: Physical Demands of Position: While performing the duties of this position, the employee is required to sit, stand and walk, use hands and fingers. The employee occasionally must reach above and below shoulder level, and lift/push/pull and /or carry up to 10 pounds. Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Travel to branches requires exposure to outdoor and traffic conditions. Equipment Used: Variety of office equipment (telephone, printer, pc, mobile devices, etc.). EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law.  We embrace diversity and believe that inclusion is critical to our success as a credit union.  Different makes us better.  Employment decisions are made based on qualifications, merit, and business need.  Why Join Us? At Summit Credit Union, we believe in building careers that matter. When you join our team, you'll experience: A Purpose-Driven Culture: Be part of an organization committed to improving lives and strengthening communities. Professional Growth: Access to learning opportunities, mentorship, and career development programs. Inclusive Environment: Work in a collaborative, supportive workplace that values diversity and innovation. Competitive Benefits: Enjoy comprehensive health coverage, retirement plans, generous PTO, and employee wellness programs. Impactful Work: Help shape the future of talent acquisition and contribute to building a strong, engaged workforce.

Are you passionate about providing exceptional service and building lasting relationships? At Royal Credit Union, we're looking for dedicated individuals to join our team as a Member Account Representative. In this role, you'll be the welcoming face of our office, assisting Members with transactions, opening new accounts, and offering financial solutions tailored to their needs. Why Royal? Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth. Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals. Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills. Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged. Community Involvement: Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger. What You'll Do: The Member Account Representative is responsible for promptly welcoming Members and others to the office. Accurately process Member transactions as requested. Open new accounts, unsecured loans, credit cards and kwik cash loans. This position may also require working at other office locations. Responsible for actively building relationships by meeting Member needs with Royal's products and services, providing electronic service demonstrations, and resolving any Member inquiries in an efficient, accurate, and friendly manner. Support NPS (Net Promoter Score) initiatives in the office by providing exceptional service, guided by Royal's Core Values, creating loyal Members. Our Commitment To You: Compensation: $17.41 - 19.49 (candidates with significant related experience may be higher) Benefits: Royal is proud to take care of our team members and their families! In addition to our comprehensive medical, dental, and vision insurance plans, Royal offers a 5% 401k employer match, paid family and sick leave, vacation and sick time accruals, childcare reimbursement, tuition and student loan debt assistance, pet insurance, and much more! What's Needed For This Position: High School Diploma or Equivalent Have a working knowledge of financial services and identify solutions to meet financial needs for both existing and prospective Members. Demonstrate a strong sense of customer service, strong written and verbal communication skills, and strong interviewing and listening skills. Able to explain and present to Members. Exhibit good organizational skills, excellent time management, strong listening skills, and the ability to produce accurate and high-quality materials, data entry, and transactions. Readily learns new technologies, uses Royal's digital solutions on different technology devices (e.g., tablets, smartphones, PCs, etc.), and a basic understanding of all Microsoft Office products. Work productively in a team environment with high levels of interruption, perform routine and repetitive tasks, and pay meticulous attention to detail. We'd Love To See: Previous customer service and cash handling experience Previous experience working in a financial institution Work Schedule: Full-Time, working approximately 40 hours per week. The hours will vary between 10:00am - 6:00pm Monday through Friday, including a Saturday rotation between 10:00am-2:00pm. Must be able to work fully onsite at the Eau Claire West Royal Credit Union branch location. Training: Prior to starting a normal work schedule, new Royal team members must attend Foundation Training at our Corporate Center in Eau Claire, WI from 9:00am - 4:30pm on Monday and Tuesday during their first week of employment. Out of town learners will be reimbursed costs related to travel and lodging. Foundation Training covers fundamental information about Royal's culture and core values which sets the stage for team members to be successful within our organization. After Foundation training is completed, Member Account Representatives will participate in an additional 9 days of training split between Learning Center and Tactical Branch locations prior to serving Members independently at your ‘Home' Branch. Learning Center: Held at one of three locations (Eau Claire, White Bear Lake, or Somerset), this classroom style training is conducted via Zoom by a live facilitator and covers the fundamental aspects of your role. You will be supported by an in-person content matter expert alongside you to assist your learning. Training will run from 9:00am - 4:30pm on these days. Tactical Branch: This hands-on training experience will provide you the opportunity to work 1:1 with a dedicated OJT (on the job trainer) for six days to practice the things you learned at the Learning Center in a live branch environment prior to getting in front of Members. Eager to make a difference in our Members' lives? APPLY TODAY and be part of a team that recognizes your contributions and fosters your success!