RSI jobs - 8 jobs

Requirements Education: · High school diploma or GED equivalent Your Job Adventure includes: · Retrieve all voicemails on the main RSI line and expertly direct them to the right destination. · Field all incoming calls, ensuring each is directed to the appropriate party for swift resolution. · Greet and assist all visitors to RSI, making them feel right at home · Open, notate, copy, and file all incoming mail and correspondence with ninja-level efficiency. · Retrieve, fax, notate, and file all incoming and outgoing faxes with precision. · Input new business referrals into CUBS or Excel, keeping our databases up to date. · Process all outgoing mail, ensuring it reaches its destination hassle-free. · Tackle other administrative duties as dictated by the dynamic needs of the business Skills Needed: · Navigates the Microsoft Office suite with ease because tech is your playground · Typing wizard with a swift and accurate touch, clocking in at 30 words per minute · The art of juggling tasks is your forte, seamlessly handling multiple responsibilities · A customer service rockstar, turning interactions into delightful experiences · Master of both written and oral communication, expressing ideas with clarity and impact Extra Awesome Attributes: · Reliable backbone, consistently delivering excellence · Organized virtuoso, turning chaos into streamlined efficiency · Quick study, always ready to tackle new challenges with ingenuity · The keeper of secrets, handling highly confidential information with the utmost care and discretion Position Summary: Handling incoming calls, managing mail, correspondence, and the hustle of faxes, you'll be the captain of first impressions, ensuring our guests feel the warmth of our hospitality. Behind-the-scenes, a wizard, conjuring daily reports and effortlessly managing various administrative duties. Your touch will be the magic that keeps everything running like a well-oiled machine. Join our team and be the heartbeat of our front desk experience. It's not just a job; it's a daily performance where you set the tone for success!

Department: Sales & Growth Reports To: Proposal Manager Type: Full-Time, Direct Hire About Us RSI Security is a leading cybersecurity compliance firm that helps organizations navigate complex security requirements. We provide comprehensive assessment, advisory, and technical testing services to ensure compliance and reduce risk. Position Summary We are seeking a Proposal Writer to join our Sales & Growth team. This role is responsible for creating clear, compliant, and compelling responses to RFPs, RFIs, and related requests. You'll collaborate with subject matter experts, sales, marketing, and design teams to showcase RSI's value and strengthen our win rate. What You'll Do Manage assigned proposals from analysis to final delivery, ensuring compliance and alignment with RSI's capabilities Analyze client requirements and conduct research to sharpen proposal messaging Draft and refine content across executive summaries, scopes of work, case studies, resumes, and pricing narratives Contribute to reusable content libraries and templates Coordinate with SMEs, sales leads, and leadership to validate technical details and align strategy Ensure all deliverables are accurate, polished, and on time Collaborate with designers to transform concepts into visuals and infographics What You'll Bring 2-5 years of proposal writing experience, ideally in B2B technical or cybersecurity fields Bachelor's degree in English, Communications, Journalism, or related field (or equivalent experience) Exceptional writing, editing, and communication skills Ability to manage multiple deadlines in a fast-paced environment Highly organized and adaptable to shifting priorities Proficiency in Google Workspace and document management best practices Experience with cybersecurity, compliance, or IT consulting proposals Familiarity with public-sector procurement (SLED/Federal) is a plus Knowledge of Monday.com, HubSpot, or CRM/proposal tracking tools Awareness of EOS (Entrepreneurial Operating System) terminology APMP or Shipley training/certification is a strong plus Mindset We Value Delivering polished, compliant, client-focused proposals that drive results Proactively improving proposal operations and resources Translating technical details into persuasive, plain-English messaging What We Offer Competitive salary with annual bonus eligibility 100% remote work environment Collaborative, humble, and supportive team culture Professional growth, mentorship, and certifications A mission-driven company helping organizations manage digital risk with confidence Learn more at ******************* or visit our Careers Page. Equal Employment Opportunity RSI Security is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected characteristics. Reasonable accommodations are available upon request during the application process.

Requirements Education: · High school diploma or GED equivalent Your Job Adventure Includes: · Champion the resolution of outstanding account balances through exemplary customer service, transforming concerns into satisfaction with finesse. · Initiate outbound calls professionally, showcasing your negotiation skills and creative talk-offs to facilitate debt resolution. · Handle incoming calls with professionalism, provide exemplary customer service and address customer concerns effectively. · Manage time effectively to ensure efficient handling of tasks and timely follow-ups, maintaining top-notch follow-up habits. · Master client-specific processes and procedures, demonstrating dedication to service excellence and efficient debt resolution. · Juggle multiple computer systems simultaneously with ease, leveraging tech magic to streamline processes and enhance productivity while ensuring compliance with legal regulations like HIPAA, FCRA, and/or FDCPA. Skills Needed: · Customer service superstar · Smooth talker with words and on the keyboard · Master of Negotiation (seriously, you're the Jedi of deals) · Basic Microsoft Office wizardry · Multitasking like a pro (juggling is your secret talent) Extra Awesome Attributes: · Clear Communication: Articulate, empathetic, attentive · Patience and Empathy: Understanding, compassionate, supportive · Problem-Solving: Quick-thinking, analytical, effective · Adaptability: Flexible, versatile, responsive · Product and Process Knowledge: Expertise, comprehensive, reliable · Handling HIPAA, FCRA, FDCPA like a secret agent (you won't spill the beans)

Join a USA Today Top 100 Workplace & Best in KLAS Team! Bilingual Patient Account Representative Pay Range: $16.00 - $19.00 per hour| Schedule: Mon-Fri 8am-5pm/ 9am-6pm/ 10am-7pm (All Eastern Standard Times) | Location: Columbia, SC Work Where Excellence is Recognized At RSi, we've proudly served healthcare providers for over 20 years, earning recognition as a "Best in KLAS" revenue cycle management firm and a USA Today Top 100 Workplace. Our reputation is built on delivering exceptional financial results for healthcare providers-and an unbeatable work culture for our team. We seek high-performing individuals willing to join our sharp, committed, and enthusiastic team. Here, your performance is valued, your growth is prioritized, and your contributions make a meaningful impact every day. Your Role: Essential, Rewarding, Impactful As a member of our Early Out Department, the Bilingual Patient Account Representative is responsible for resolution and collection of outstanding patient account balances for healthcare providers while maintaining superior customer service and professionalism. We take pride is helping healthcare consumers resolve their accounts with the providers we serve. What You'll Do: Service each interaction with the quality and integrity standards of Receivable Solutions and our healthcare provider clients. Maintains acceptable levels of productivity. Understands and effectively utilizes assigned client software systems. Makes and receives consecutive calls in a call center environment. Documents all activity, maintains / organizes unit, and responds to all communication and/ or verbal inquiries from all relevant parties. Handles inbound and outbound telephone calls to patients with the goal of collecting payments in full or arranging a payment plan, while resolving all patient questions or concerns within the acceptable standards of assigned creditor clients. Models' appropriate behavior in the handling of difficult interactions or accounts. Operates within the guidelines of the Fair Debt Collection Practices Act (FDCPA), Health Insurance Portability and Accountability Act (HIPAA), and any other applicable Federal, state, and local laws and company policies and procedures. Adheres to applicable policies, hospital/physician billing/departmental practices, and 3rd party requirements. Performs other related duties as assigned. What We're Looking For: Excellent verbal and written communication skills. Ability to handle and maintain confidential information. Strong work ethic Bilingual (Spanish & English Speaking) Ability to communicate effectively with patients in Spanish. High School Diploma or GED required. 1+ years of call center experience 1+ years of experience with accounts receivable, healthcare billing and collections, preferred. Why You'll Love RSi: Competitive pay with ample opportunities for professional growth. Fully remote position with a stable Monday-Friday schedule. Collaborative, performance-driven environment with expert leadership. Mission-driven work supporting essential healthcare services. Recognition as a nationally respected leader in healthcare revenue management. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. What to Expect When You Apply: Our hiring process is designed to find exceptional candidates. Once your application is received, you'll receive an invitation to complete an initial skills assessment. This step is essential: completing this assessment promptly positions you for an interview and demonstrates your commitment to excellence. We believe in creating exceptional teams, and this process ensures that every member at RSi has the opportunity to thrive and grow. Ready to be part of something special? Apply now and join our team!

Requirements Education/Experience/Skills Required: Education High school diploma or GED equivalent. Skills Strong communication skills Medical terminology Third party liability experience Medical billing/claim experience Understanding of UB04 and CMS1500 forms Strong mathematics Basic Microsoft Office knowledge The ability to Multitask Excellent customer service Practice effective written and oral communication Functional Experience Organization Time Management Stick to client specific processes and procedures The ability to handle multiple computer systems at one time Creative talk offs, effective negotiation skills and proper follow up habits Compliance with HIPAA, FCRA, FDCPA and all other applicable laws and regulations Attributes: Dependable Effective listening skills Organized and the ability to multitask Fast learner and the ability to troubleshoot Properly handle highly confidential information

Requirements Education: · High school diploma or GED equivalent Your Job Adventure includes: · Immerse yourself in a multitude of outstanding accounts, unraveling mysteries but with a touch of finesse · Demonstrate mastery over insurance denials, ensuring prompt resolution and securing payments for all stakeholders · Engage in direct communication with insurance representatives, adeptly navigating conversations to untangle the complexities of denial issues · Adhere meticulously to industry regulations, including but not limited to HIPAA, TCPA, and other pertinent rules Skills Needed: · Proficient in the art of medical billing · Basic Microsoft Office wizardry · Multitasking like a pro (juggling is your secret talent) · Quick learner with troubleshooting superpowers Extra Awesome Attributes: · Dependable (the go-to person) · Communication enthusiasts · Sharp eye for detail and have a knack for decoding insurance lingo · Master of secrets, handling highly confidential information with the utmost care and finesse Position Summary: Your mission, should you choose to accept it, involves uncovering the secrets of insurance eligibility, correcting claim denials with superhero finesse, and engaging in epic follow-ups with insurance realms. But wait, there's more! Channel your inner customer service wizard as you charm clients and third parties with your infectious positivity. If you're up for a billing bonanza where every denied claim is a chance for triumph, welcome to the squad of Denial Dynamos & Claim Crusaders! Join us and let the billing quest begin! Salary Description $17 AND UP (depending on specific experience)

Requirements Education: High school diploma or GED equivalent Your Job Adventure Includes: Champion the resolution of outstanding account balances Initiate outbound calls with finesse Professionally handle incoming calls Provide exemplary customer service, transforming concerns into satisfaction Time management that's on point Nailing client-specific processes and procedures Rocking multiple computer systems simultaneously (you've got the tech magic) Creative talk-offs, negotiation skills that wow, and top-notch follow-up habits Keeping it legal and cool - HIPAA, FCRA, FDCPA, you name it! Skills Needed: Master of Negotiation (seriously, you're the Jedi of deals) Basic Microsoft Office wizardry Multitasking like a pro (juggling is your secret talent) Customer service superstar Smooth talker with words and on the keyboard Extra Awesome Attributes: Dependable (the go-to person) Excellent listening skills Organized chaos? You thrive in it! Quick learner with troubleshooting superpowers Handling HIPAA, FCRA, FDCPA like a secret agent (you won't spill the beans) Position Summary: Got your ducks in a row? Self-motivated and all about processes? Awesome! We need someone like you who's a smooth talker and a pro at top-notch customer service. You'll be at the forefront of our mission to settle outstanding balances. Dive into the world of dialing out and taking calls, using your expertise to navigate the complexities of debt recovery through the right channels. With killer people skills and a knack for handling a ton of calls (including the super-sensitive HIPAA stuff), you're the missing piece to our team. Salary Description $17 AND UP + commission