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Rural carrier associate skills for your resume and career
15 rural carrier associate skills for your resume and career
1. Delivery Sequence
A delivery sequence is the procedure of mail delivery either online or offline.
- Arranged and compiled customers mail into delivery sequence.
- Job Duties * Sort mail in delivery sequence for the assigned route, also receive and sign for accountable mail.
2. RCA
- Attended bid openings for prospective construction projects and prepared/drafted construction contracts in accordance with RCA policies/procedures.
- Directed and mentored six test technicians performing FA and RCA activities on AccessNode product (High Speed Fiber Optics router).
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Maintain timely delivery of mail and packages to follow proper procedures for express/certified/1stClass/etc while focusing on providing exceptional customer service.
- Work directly with Customer Service managers to fulfill or provide alternatives for expedited orders or those requiring special attention.
4. Mail Security
- Collect monies for stamps, records daily report, and provides mail security at all times.
- Pick up mail from homes, sell postal supplies, and maintain mail security.
5. Postal Service
A postal service is a service in which messages - letters, parcels, or packages - are sent by post to all recipients in the same country or abroad. The goal is to provide the nation with a universal, reliable, and affordable mail service.
- Served as a professional representative of the postal service by accurately/efficiently sorting and distributing mail to customers.
- United States Postal Service-deliver mail in what are traditionally considered rural and suburban areas of the United States
6. Mail Delivery
Mail delivery is the delivery of letters, papers, parcels, cards, goods, packages, etc. to be mailed or delivered by postal services to a person's home or other desired location.
- Coordinate dispatching of 20 mail delivery trucks for afternoon distribution and shipping in an approximately 20,000 city population.
- Utilize good oral communication skills to interact with customers and answer questions pertaining to accurate mail delivery.
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- Provided professional interaction and friendly enthusiasm with USPS customers to establish total customer satisfaction was implemented.
- Helped to sort mail at the USPS delivery center, as a team effort to get mail out timely and/or organized.
8. Necessary Paperwork
- Obtain signed receipts for registered, certified, and insured mail, collect associated charges, and complete any necessary paperwork.
- Obtained signatures, as necessary, for packages; completing necessary paperwork and surrendering any moneys and/or receipts collected.
9. Functional Liaison
- Serve as a functional liaison between the Line of Business and the Lines of Defense.
10. ADL
ADL is a clinical shorthand for "activities of daily living." It includes tasks such as feeding, dressing, bathing, and caring for one's self and personal hygiene.
- Changed residents, showered, took out trash, fed them, helped with ADL's
- Accompanied resident to doctor appointments and provided and assisted with ADL'S as needed.
11. Delivery Confirmations
- Scan and obtain signatures for delivery confirmation packages and certified letters.
- Obtained signatures for certified, registered and delivery confirmations.
12. Vital Signs
Vital signs are a set of values indicating different body systems' performance. They are measurements of the body's most basic functions. The four major vital signs used in medicine to assess a patient are body temperature, pulse rate, respiration rate, and blood pressure.
- Take Residents Vital Signs and observe, document, and report any and all condition changes.
- Qualified to take vital signs and accurately document them in medical records.
13. Address Changes
- Bundled mail in preparation for delivery, recorded address changes and routed mail to correct destinations.
- Record address changes and redirect mail for those addresses.
14. Mail Routes
- Operate and maintain assigned vehicles navigating delivery mail routes.
- Job responsibilities included managing eleven different mail routes.
15. Business Establishments
- Delivered registered, certified, and insured mail to residences and business establishments along specified routes.
- Delivered mail to residences and business establishments along specified routes by walking and/or driving.
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List of rural carrier associate skills to add to your resume

The most important skills for a rural carrier associate resume and required skills for a rural carrier associate to have include:
- Delivery Sequence
- RCA
- Customer Service
- Mail Security
- Postal Service
- Mail Delivery
- USPS
- Necessary Paperwork
- Functional Liaison
- ADL
- Delivery Confirmations
- Vital Signs
- Address Changes
- Mail Routes
- Business Establishments
- GPS
- Motor Vehicle
- Delivery Route
- Delivery Vehicle
- Delivery Orders
- Memorization
- DPS
- Postal Regulations
- Delivery Locations
- Postal Products
- Address Orders
- Address Cards
Updated January 8, 2025